TD310 T24D310ES T24D310EW T24D310EX T28D310ES T28D310EW T28D310EX T31D310EW T31D310EX LED TV user manual Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model _____________ Serial No. _____________...
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The reception quality of TV may be affected due to differences in broadcasting method between the countries. Please check the TV performance in the local SAMSUNG Authorized Dealer, or the Samsung Call Centre whether it can be improved by reconfiguring TV setting or not.
Other Features ............57 Connections y Support Menu ............59 y Connecting to AV Devices (Blu-ray Players, y Viewing the Contact Samsung ........ 61 DVD Players, etc.) (T24D310EW T28D310EW T24D310EX T28D310EX) ........19 Advanced Features y Connecting to Audio Devices (T24D310EW T28D310EW T24D310EX T28D310EX) ....
Getting Started Safety Precautions Icons used for safety precautions Failing to follow the precautions marked with this sign may result in a serious injury or WARNING even a fatality. Failing to follow the precautions marked with this sign may result in a personal injury CAUTION or property damage.
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Getting Started Caution Avoid unplugging the power plug Make sure to use only the power while the product is operating. cord supplied by our company. In addition, do not use the power • Otherwise, it may damage the cord of another electric appliance. product due to electric shock.
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If the product is installed in a location where the operating conditions vary considerably, a serious quality problem may SAMSUNG occur due to the surrounding environment. In this case, install the product only after consulting one of our service engineers about the matter.
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Getting Started Cleaning Related Warning Before cleaning the product, unplug When cleaning the product, do the power cord. not spray water directly over the product parts. • Otherwise, it may result in electric shock or fire. • Make sure that water does not enter the product.
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Getting Started If the product generates a strange Avoid letting children hang or climb noise, a burning smell, or smoke, onto the product. unplug the power plug immediately • Otherwise, it may result in the and contact a service centre. product falling and this may •...
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Getting Started Avoid placing a liquid container Do not press down hard on the such as a vase, flowerpot, product. The product may become beverage, cosmetics or drugs, or a deformed or damaged. metal object over the product. • If water or substances enter the product, turn the power off, unplug the power cord and contact a service centre.
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Getting Started Avoid placing a heavy object over When using headphones or the product. earphones, do not turn the volume too high. • Otherwise, it may result in a problem with the product or • Having the sound too loud may injury.
Getting Started Accessories and Cables ✎ Please make sure the following items are included with your product. If any items are missing, contact your dealer. ✎ The items’ colours and shapes may vary depending on the model. ✎ Make sure that there are no accessories hidden behind or under packing materials after you open the box. [CAUTION] INSERT SECURELY LEST SHOULD BE DETACHED IN SET •...
Getting Started Using the TV’s Controller (Panel Key) The TV's Controller, a small joy stick like button on the rear left side of the TV, lets you control the TV without the remote control. ✎ Some functions which require a PIN code may not be available. ✎...
Getting Started The Standard Remote Control Buttons ✎ This remote control has Braille points on the Power, Channel, and Volume buttons and can be used by visually impaired persons. Turn the product on and off. Display and selects the available video sources.
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Getting Started Installing batteries (Battery size: AAA) Match the polarity of the batteries to the symbols in the battery compartment. ✎ NOTE • Install the batteries so that the polarity of the batteries (+/-) matches the illustration in the battery compartment. •...
Getting Started How to use the e-Manual You can find instructions about your TV’s features in the e-Manual in your TV. To use, press the E-MANUAL button on your remote. Move the cursor using the up/down/right/left buttons to highlight a category, then a topic, and then press the ENTERE button.
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Getting Started How to toggle between an e-Manual topic and the corresponding OSD menu(s). ✎ This function is not enabled in some menus. ✎ You cannot use the Try Now function if the menu is not activated. Method 1 Method 2 1.
Getting Started How to Navigate Menus Your product’s Main and Tools menus contains functions that let you control the product’s features. For example, in the Main menu you can change the size and configuration of the picture, its brightness, its contrast and so on. There are also functions that let you control the product’s sound, channel configuration, energy use, and a host of other features.
Getting Started Connecting the Power Cord and the Aerial or Cable Connection Cable VHF/UHF Aerial Aerial Cable ✎ Plug the power cord into a wall outlet only after you have made all other connections. ✎ If you are connecting your product to a cable or satellite box using HDMI, Component, or Composite connections, you do not need to connect the ANT IN jack to an aerial or a cable connection.
Connections Connecting to AV Devices (Blu-ray Players, DVD Players, etc.) (T24D310EW T28D310EW T24D310EX T28D310EX) Using an HDMI Cable for an HD connection (up to 1080p, HD digital signals) For the best quality HD picture, we recommend using an HDMI connection. Use with DVD players, Blu-ray players, HD cable boxes, and HD Set-Top-Box satellite receivers.
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Connections Using a Component Cable (up to 1080p HD signals) or an Audio/Video Cable (480i analogue signals only) Use with DVD players, Blu-ray players, cable boxes, STB satellite receivers, VCRs. Video Cable Audio Cable Component Cable Audio Cable (Not Supplied) (Not Supplied) White Device...
Connections Connecting to Audio Devices (T24D310EW T28D310EW T24D310EX T28D310EX) Using a Headphone Cable Connection Headphone Cable ✎ Headphones H: You can connect your headphones to the headphone output jack on your product. While the headphones are connected, the sound from the built-in speakers will be disabled. •...
Connections Connecting to a PC (T24D310EW T28D310EW T24D310EX T28D310EX) Using an HDMI Cable or an HDMI to DVI Cable or a D-sub Cable Connection ✎ Your PC may not support an HDMI connection. ✎ Use your PC speakers for audio. ✎...
Connections Connections (T31D310EW T31D310EX) HDMI connection AV connection Component connection Set top Box / BD Player / PC BD Player BD Player ✎ NOTE • Connecting through the HDMI cable may not be supported depending on the PC. • If a DVI to HDMI cable is connected to HDMI IN 2 (DVI) port, there will be no audio.
Connections Connections (TD310ES) HDMI connection AV connection Component connection Set top Box / BD Player / PC BD Player BD Player Headphone connection HDMI OUT DVI OUT VIDEO OUT AUDIO OUT COMPONENT OUT AUDIO OUT R-AUDIO-L R-AUDIO-L TV Side Panel HDMI IN 2 (DVI) ✎...
Connections Connecting to a COMMON INTERFACE slot (Your product viewing Card Slot) ✎ Turn the TV off to connect or disconnect a CI card. Using the “CI or CI+ CARD” To watch paid channels, the “CI or CI+ CARD” must be inserted.
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Connections Display Modes (D-Sub and HDMI/DVI Input) The optimal PC display resolution for this product is 1366 x 768 @ 60 Hz. We very strongly recommend you set the video output of your computer to the optimal resolution. You can also select one of the standard resolutions listed in the table below and the product will be automatically adjust to the resolution you choose.
Connections Changing the Input Source Source TV / Ext. / HDMI1 / HDMI2/DVI / AV / Component Use to select TV or other external input sources such as DVD / Blu-ray players / cable box / STB satellite receiver connected to the TV. ✎...
Basic Features Correct posture to use the product Use the product in the correct posture as follows. • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. Keep your eyes directly in front of the screen.
Basic Features Changing the Preset Picture Mode Picture Mode → → MENU Picture Picture Mode Select your preferred picture type. Dynamic • Suitable for a bright room. • Standard Suitable for a normal environment. Movie • Suitable for watching movies in a dark room. •...
Basic Features Adjusting Picture Settings Backlight → → MENU Picture Backlight Adjusts the brightness of the screen by adjusting the brightness of the individual pixels. Contrast → → MENU Picture Contrast Increases or decreases the contrast between dark and light areas of the picture. Brightness →...
Basic Features Changing the Picture Size Picture Size → → → MENU Picture Picture Size ENTERE Set the various picture options such as picture size and aspect ratio. ✎ The available items may differ depending on the selected mode. ✎ Depending on the input source, the picture size options may vary.
Basic Features Picture In Picture (PIP) → → → MENU Picture ENTERE You can watch the TV tuner and one external video source simultaneously. For example, if you have a cable box connected to the Cable In jack, you can use to watch programs from the cable box and watch a movie from a Blu- ray player attached to the HDMI In jack.
Basic Features Changing the Picture Options Advanced Settings → → → MENU Picture Advanced Settings ENTERE (available in Standard Movie mode) You can adjust the detailed setting for the screen including colour and contrast. ✎ When connecting a PC, you can only make changes to the White Balance and Gamma.
Basic Features Picture Options MENU → Picture → Picture Options → ENTERE When connecting a PC, you can only make changes to the Colour Tone. • Colour Tone ✎ Warm1 Warm2 will be deactivated when the picture mode is Dynamic. ✎...
Basic Features Picture Off MENU → Picture → Picture Off The screen is turned off but the sound remains on. Press any button except power and volume button to turn on the screen. Reset Picture MENU → Picture → Reset Picture Resets your current picture mode to its default settings.
Basic Features Adjusting Sound Settings Sound Effect → → MENU Sound Sound Effect ✎ Available only when the Sound Mode is set to Standard. DTS TruSurround HD • This function provides a virtual 5.1 channel surround sound experience through a pair of speakers using HRTF (Head Related Transfer Function) technology.
Basic Features Speaker Settings → → → MENU Sound Speaker Settings ENTERE • Speaker Select A sound echo may occur due to a difference in decoding speed between the main speaker and the audio receiver. In this case, set the TV to External Speaker.
Basic Features Additional Settings MENU → Sound → Additional Settings → ENTERE DTV Audio Level (digital channels only): This function allows you to reduce the disparity of a voice signal (which is • one of the signals received during a digital TV broadcast) to a desired level. ✎...
Basic Features Reset Sound → → → MENU Sound Reset Sound ENTERE Reset all sound settings to the factory defaults. Selecting the Sound Mode When you set to Dual fg, the current sound mode is displayed on the screen. Audio Type Dual f-g Default A2 Stereo...
Basic Features Memorizing Channels Aerial → → MENU Broadcasting Aerial ✎ Before your television can begin memorising the available channels, you must specify the type of signal source that is connected to the TV. Auto Tuning (depending on the country) →...
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Basic Features • Cable Search Option (depending on the country & cable channels only) Sets additional search options such as the frequency and symbol rate for a cable network search. Start Frequency Stop Frequency: Set the start or stop frequency (differs in each country). Symbol Rate: Displays available symbol rates.
Basic Features Manual Tuning Scans for a channel manually and stores in the TV. ✎ If a channel is locked, the PIN input window appears. ✎ According to the channel source, Manual Tuning may be supported. When Antenna Source is set to or Cable: •...
Basic Features Using the INFO button (Now & Next guide) The display identifies the current channel and the status of certain audio-video settings. The Now & Next guide shows daily TV programme information for each channel according to the broadcasting time. •...
Basic Features Guide → → → MENU Broadcasting Guide ENTERE The EPG (Electronic Programme Guide) information is provided by broadcasters. Using programme schedules provided by broadcasters, you can specify programmes you want to watch in advance so that the channel automatically changes to the selected programme channel at the specified time.
Basic Features Edit Channel → → → MENU Broadcasting Edit Channel ENTERE You can edit or delete channels. 1. Go to Edit Channel screen. 2. Press the ▲/▼ buttons to select the desired channel, then press the ENTER button. The (c) mark indicates the channel you’ve selected.
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Basic Features Edit Favourites → → → MENU Broadcasting Edit Favourites ENTERE You can add, edit or delete favourite channels. 1. Go to Edit Favourites screen. 2. Press the ▲/▼ buttons to select the desired channel, and then press ENTERE button.
Basic Features Other Features • Fine Tune (analogue channels only) If the signal is weak or distorted, fine tune the channel manually. ✎ Fine tuned channels are marked with an asterisk “*”. ✎ To reset the fine-tuning, select Reset. • Transfer Channel List (depending on the country) Imports or exports the channel map.
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Basic Features Satellite System (for TD310ES model) Satellite System is available when Antenna is set to Satellite. Before running Auto Tuning, set Satellite System. Then channel scan is run normally. • Satellite Selection: You can choose the satellites for this TV. •...
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Basic Features Installer Mode: Sets limits to the scope of movement of satellite antenna or reset the position. Generally, installation guide uses this function. – Limit Position (East / West): Selects the direction of the positioner limit. – Aerial Position: Adjust the aerial position for the positioner limit by pressing the left or right key. –...
Basic Features Audio Format • Audio Format When sound is emitted from both the main speaker and the audio receiver, a sound echo may occur due to the decoding speed difference between the main speaker and the audio receiver. In this case, use the TV Speaker function.
Basic Features Common Interface → → → MENU Broadcasting Common Interface ENTERE • Menu: This enables the user to select from the CAM-provided menu. Select the CI Menu based on the menu PC Card. • CAM video transcoding: You can configure the setting to transcode the video codec from the CAM automatically. Turn it if you do not want to use it.
Preference Features Setting the Time Time → → → MENU System Time ENTERE The current time will appear every time you press the INFO button. • Clock: Setting the clock is for using various timer features of the TV. ✎ If you disconnect the power cord, you have to set the clock again.
Preference Features Using the Sleep Timer MENU → System → Time → Sleep Timer → ENTERE • Sleep Timer: Automatically shuts off the TV after a preset period of time. (30, 60, 90, 120, minutes) ✎ Use the ▲/▼ buttons to select a period of time, and then press ENTERE. To cancel the Sleep Timer, select Off.
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Preference Features ✎ When you select a source other than TV, the Aerial and Channel options will disappear. Aerial (when the Source is set to TV): Select or DTV. Channel (when the Source is set to TV): Select the desired channel. Music Photo (when the...
Preference Features Economical Solutions Eco Solution → → MENU System Eco Solution • Energy Saving Lets you adjusts the brightness of the product in order to reduce power consumption. • No Signal Power Off To avoid unnecessary energy consumption, you can set how long you want the product to remain on if it’s not receiving a signal.
Preference Features Locking Programme Programme Rating Lock (depending on the country) → → → MENU Broadcasting Programme Rating Lock ENTERE Prevent unauthorized users, such as children, from watching unsuitable programme with a user-defined 4-digit PIN code. If the selected channel is locked, the “\” symbol will be displayed. ✎...
Lock: Lock or unlock all the keys on the panel at once. when Panel Lock is on, none of the keys on the panel will work. • Boot Logo: Display Samsung logo when the TV is turned on. English - 57...
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Preference Features DivX® Video On Demand → → → MENU System DivX® Video On Demand ENTERE Shows the registration code authorized for the TV. If you connect to the DivX web site and register with 10-digit registration code, you can download the VOD activation file. Once you play it using Videos, the registration is completed.
Preference Features Support Menu Self Diagnosis → → → MENU Support Self Diagnosis ENTERE ✎ Self Diagnosis might take few seconds, this is part of the normal operation of the TV. Picture Test: Use to check for picture problems. • •...
• The TV's firmware can be updated through either USB connection or broadcast signal. – USB: Insert a USB drive containing the firmware upgrade file, downloaded from “www.samsung.com” into the TV. ✎ Please be careful not to disconnect the power or remove the USB drive until upgrades are complete.
Demo: Store Demo is for retail environments only. If you select Store Demo, some functions will not work, and • the picture settings will be reset every 5 minutes. Viewing the Contact Samsung Contact Samsung → → → MENU Support...
• Before connecting your device to the TV, please back up your files to prevent them from damage or loss of data. SAMSUNG is not responsible for any data file damage or data loss. • The HDD (Hard Disk Drive) connected to USB is not supported.
Advanced Features • PTP connection mode is fully available only with digital cameras. When connecting a smartphone or tablet to the TV using PTP mode, it may not be recognised. • A USB device that requires high power (more than 500mA or 5V) may not be supported. •...
Advanced Features Playing the Photos / Videos / Music During playing a file, press the ▲/▼/◄/► button to select the desired menu. ✎ When the option menu is not displayed, press the TOOLS button or ENTERE button. ✎ You can also use ∂/∑/∫/π/µ buttons on the remote control during playback. ✎...
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Advanced Features ✎ During the slide show, all files in the file list will be displayed in order. ✎ When you press the ∂ (Play) button (or ▲ button → Options → Slide Show) in the file list, slide show will be started immediately.
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Advanced Features • Music Button Operation Repeat You can play music files repeatedly. Shuffle You can play the music randomly. Sound Mode You can adjust the sound setting. ✎ Only displays the files with supported music file extension. Other file extensions are not displayed, even if they are saved on the same USB device.
Advanced Features Viewing the e-Manual e-Manual → → → MENU Support e-Manual ENTERE You can read the introduction and instructions about the TV features stored in your TV. ✎ For the detailed information about e-Manual Screen, refer to “How to use the e-Manual” in User Manual. Using the Football Mode Football Mode →...
If you have any questions about the LED TV, first refer to this list. If none of these troubleshooting tips apply, please visit “www.samsung.com,” then click on Support, or contact the call centre listed on the back-cover of this manual.
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Other Information Issues Solutions and Explanations Sound Quality • First of all, please perform the Sound Test to confirm that your TV audio is properly operating. (go to MENU Support Self Diagnosis Sound Test) • If the audio is ok, the sound problem may be caused by the source or signal. There is no sound or the •...
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• Programme the Cable/Set top box remote control to operate the TV. Refer to the control doesn’t turn the TV on Cable/Set top box user manual for the SAMSUNG TV code. or off, or adjust the volume. A “Mode Not Supported”...
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• You can keep your LED TV as optimum condition to upgrade the latest firmware on web site (samsung.com → → Downloads) by USB. Support Recommendation - EU Only •...
Other Information Supported Subtitle and Media Play file formats • Supported Video Formats File Extention Container Video Codec Resolution Frame rate (fps) Bit rate (Mbps) Audio Codec DivX 3.11/4.x/5.x/6.x Dolby Digital LPCM MPEG4 SP/ASP 1920 x 1080 *.avi / *.mkv ADPCM H.264 BP/MP/HP *.asf / *.wmv...
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Other Information Supported Photo Formats Supported Music Formats File Extension Type Codec Remark File Extension Type Resolution *.jpg MPEG1 Audio JPEG 15360 X 8640 *.mp3 MPEG Layer 3 *.jpeg *.m4a *.bmp 4096 X 4096 *.mpa MPEG4 *.mpo 15360 X 8640 *.aac *.flac FLAC...
Other Information Teletext Feature The index page of the Teletext service gives you information on how to use the service. For Teletext information to be displayed correctly, channel reception must be stable. Otherwise, information may be missing or some pages may not be displayed.
Contact a technician for assistance when installing the wall mount bracket. We do not advice you to do it yourself. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own.
Other Information Securing the TV to the Wall Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilize the TV. Doing so may cause the TV to tip over, causing serious injuries or death.
Failing to do so may result in fire or a problem with the product due to an increase in the internal temperature of the product. ✎ When using a stand or wall-mount, use parts provided by Samsung Electronics only. • If you use parts provided by another manufacturer, it may result in a problem with the product or an injury due to the product falling.
Anti-theft Kensington Lock The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a public place. The appearance and locking method may differ from the illustration depending on the manufacturer. Refer to the manual provided with the Kensington Lock for additional information on proper use.
Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710; 7,519,274 Open Source Licence Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source Licence Notice is written only English.
Other Information Index Advanced Settings Eco Solution No Signal Power Off Aerial Energy Saving Anti-theft Kensington Lock Entertain Audio Format Equaliser Picture Mode Auto Power Off Picture Options Auto Tuning Picture Size Film Mode Fine Tune Backlight Flesh Tone Black Tone Reset Picture Brightness Reset Sound...
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Other Information Self Diagnosis Sharpness Software Update Sound Effect Sound Mode Speaker Settings Supported Subtitle and Media Play file formats Time Tint (G/R) Troubleshooting White Balance English - 82...
3. Warranty repairs must be carried out by Authorised Samsung Dealers or Authorised Service Centres. No re-imbursement will be made for repairs carried out by non Samsung Dealers and, any such repair work and damage to the products caused by such repair work will not be covered by this warranty.
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Unless there is national legislation to the contrary, the rights under this warranty are the consumers sole rights and Samsung, its subsidiaries and distributors shall not be liable for indirect or consequential loss or any damage to records, compact discs, videos or audio taper or any other related equipment or material.
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Contact SAMSUNG WORLDWIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre. Country Customer Care Centre Web Site EUROPE AUSTRIA 0800 - SAMSUNG (0800 - 7267864) www.samsung.com/at/support BELGIUM 02-201-24-18 www.samsung.com/be/support (Dutch) www.samsung.com/be_fr/support (French)
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Contact SAMSUNG WORLDWIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre. Country Customer Care Centre Web Site ASIA PACIFIC AUSTRALIA 1300 362 603 www.samsung.com/au/support NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com/nz/support...