Important service information Important BIOS and device driver fixes are customer-installable. The BIOS and device drivers are posted on the IBM support site http://www.ibm.com/pc/support/ Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance in obtaining or installing any diskette fixes.
Each SCSI device is assigned a unique SCSI ID. Duplicate SCSI ID settings can generate a false error message. Use the SCSI ID to determine whether an error message is coming from an internal or an external device. ThinkPad X20, X21, X22...
Safety notices: multilingual translations The following safety notices are provided in English, French, German, Italian, and Spanish languages. Safety Notice 1 Before the computer is powered-on after FRU replacement, make sure all screws, springs, or other small parts are in place and are not left loose inside the computer.
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Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk befindet, kann geringe Mengen Nickel und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Verätzungen...
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Safety Notice 2 Algunas baterías de reserva contienen una pequeña cantidad de níquel y cadmio. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se encuentren en la lista de piezas.
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Utilice sólo baterías que se encuentren en la lista de piezas al sustituir la batería. La utilización de una batería no apropiada puede provocar la ignición o explosión de la misma. ThinkPad X20, X21, X22...
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Safety Notice 4 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
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No la recargue, ni quite el conector polarizado, ni la desmonte, ni caliente por encima de los 100°C (212°F), ni la incinere ni exponga el contenido de sus celdas al agua. Deséchela tal como dispone la normativa local. ThinkPad X20, X21, X22...
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Safety Notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing.
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Aunque las baterías principales tienen un voltaje bajo, una batería cortocircuitada o con contacto a tierra puede producir la corriente suficiente como para quemar material combustible o provocar quemaduras en el personal. ThinkPad X20, X21, X22...
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Safety Notice 8 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
v After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. v Reinstall all covers correctly before returning the machine to the customer. Electrical safety Observe the following rules when working on electrical equipment.
This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide. ThinkPad X20, X21, X22...
Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
– Use the round ground-prong of the AC plug on AC-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. ThinkPad X20, X21, X22...
Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to...
Laser radiation Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not open. ThinkPad X20, X21, X22...
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Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following. Chapter 1. Introduction...
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Non fissare il fascio, non guardarlo direttamente con strumenti ottici e evitare l’esposizione diretta al fascio. Radiación láser al abrir. No mire fijamente ni examine con instrumental óptico el haz de luz. Evite la exposición directa al haz. ThinkPad X20, X21, X22...
Chapter 2. General descriptions This chapter includes descriptions for any ThinkPad model that has the PC-Doctor DOS diagnostics program. Some descriptions might not apply to your particular computer. Read this first Before you go to the checkout guide, be sure to read this section.
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If the spindle of a hard disk drive becomes noisy it may have been subjected to excessive force or from being dropped. v I9990303 errors can be caused by exposure to strong magnetic fields. ThinkPad X20, X21, X22...
The latest maintenance diskette is available at http://www.pc.ibm.com/partner/infotips/ The latest system program service diskette is available at http://www.pc.ibm.com/us/support/thinkpad/tpopsys.html or athttp://www.pc.ibm.com/partner/infotips/ Using Recovery CD To create Service Partition and install the preloaded system from Recovery CD, do the following; To create Service Partition [SP]: 1.
Master + User. The Master + User mode requires two HDPs and is designed for the system administrator to input both in the same operation. The system administrator then provides the user HDP to the system user. ThinkPad X20, X21, X22...
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If a master HDP was set and can be recalled, this will allow access to the hard-disk drive. If no master HDP is available, IBM does not provide any services to reset either the user or the master HDPs nor recover data from the hard-disk drive.
If User only mode is selected and the user HDP is forgotten and cannot be made available to the servicer, IBM does not provide any services to reset the user HDPs nor recover data from the hard-disk drive. The hard-disk drive can be replaced for a scheduled fee.
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Note: Screen blank mode in Windows 98 and Windows 2000 is called standby mode in Windows 95. To enter standby mode, do any of the following: v Press Fn + F4. v Close the LCD cover. (To prevent the computer from entering standby mode when the LCD is closed, click Will not suspend even if LCD is closed in the Power Management Properties window.
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When the power is turned on, the computer leaves hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive is read, and system status is restored from the hard disk drive. ThinkPad X20, X21, X22...
Use the following procedures as a guide in identifying and correcting problems with the ThinkPad computer. Note: The diagnostic tests are intended to test only IBM products. The use of non-IBM products, prototype cards, or modified options can lead to false indications of errors and invalid system responses.
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To test ZIP Drive or LS-120 Drive, each media is needed to be inserted before start testing. v Wireless LAN test is only for some models. Some model do not have them. v To test Digital Signature Chip, the chip must be enabled and initialized. ThinkPad X20, X21, X22...
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4. Run the applicable function test. 5. Follow the instructions on the screen. If there is a problem, PC-Doctor shows messages describing it. 6. To exit the test, select Quit-Exit Diag. To cancel the test, press Esc. Note: After executing PC-Doctor, check the system time/date and reset them if needed.
6. Disconnect the AC adapter and install the charged battery pack. 7. Check that the battery pack supplies power when you power on the computer. If you suspect a power problem, see the appropriate one of the following power supply checkouts: ThinkPad X20, X21, X22...
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v ″Checking the AC adapter″ 33 v ″Checking operational charging″ 33 v ″Checking the battery pack″ 34 v ″Checking the backup battery″ 34 Checking the AC adapter: If the computer fails only when the AC adapter is used, check the following: v If the power problem occurs only when the port replicator is used, replace the port replicator.
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If the voltage is still less than +11.0 V dc after recharging, replace the battery. Checking the backup battery: Do the following: 1. Power off the computer, and unplug the AC adapter from it. ThinkPad X20, X21, X22...
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2. Turn the computer upside down. 3. Remove the backup battery (see “1030 Backup battery” on page 56). 4. Measure the voltage of the backup battery. See the following figure. Red(+) Blac k(-) Wire Voltage (V dc) +2.5 to +3.2 Black Ground a.
Green:Caps Lock mode is enabled. 6 Scroll lock Green:Arrow keys can be used as screen-scroll function keys. 7 Power on Green:The power is on. The following table shows the test for each FRU. Applicable test Chapter 3. ThinkPad X20, X21, X22...
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System board 1. Diagnostics --> CPU/Coprocessor 2. Diagnostics --> Systemboard Power Diagnostics --> Other Devices --> IBM AC Adapter, IBM Battery LCD unit 1. Diagnostics --> Video Adapter 2. Interactive Tests --> Video Modem 1. Make sure the modem is set up correctly.
If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 48. Note: For an IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device.
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1. Run IBM BIOS Setup Utility to reset the time Date and time error and date.. 0280 1. Load Setup Defaults in IBM BIOS Setup Utility. Boot incomplete error— Default 2. DIMM. configuration used 3. System board. Chapter 3. ThinkPad X20, X21, X22...
1. Load Setup Defaults in IBM BIOS Setup Utility. 2. Backup battery. 3. System board. Operating system not found 1. Enter IBM BIOS Setup Utility and see whether the hard disk drive and the diskette drive are properly identified. 2. Diskette drive.
2. DIMM. 3. System board. No beep, power-on indicator 1. Reseat DIMM. on, and LCD blank during 2. System board. POST No beep during POST, but 1. Speaker. system runs correctly Chapter 3. ThinkPad X20, X21, X22...
Wrong color displayed v Horizontal or vertical lines 1. LCD assembly. displayed on LCD Intermittent problems Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware defect, ThinkPad X20, X21, X22...
FRU. 7. If the problem remains, replace the following FRUs one at a time (do not replace a non-defective FRU): a. System board b. LCD assembly Chapter 3. ThinkPad X20, X21, X22...
Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. The IBM ThinkPad computer addresses this problem with special nylon-coated screws that have the following characteristics: v They maintain tight connections.
2. From the main menu, select 1. Set System Identification. 3. Select 2. Read S/N data from EEPROM. The serial number for each device is displayed. Write down the serial number of the system unit, designated as follows: 20:System unit serial number Chapter 3. ThinkPad X20, X21, X22...
1. Install the ThinkPad Hardware Maintenance Diskette Version 1.60, and restart the computer. 2. Select 4. Assign UUID from the main menu. A new UUID is created and written. If a valid UUID already exists, it is not overwritten. ThinkPad X20, X21, X22...
CAUTION: The battery consists of small amount of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Chapter 3. ThinkPad X20, X21, X22...
The system board is sensitive, and can be damaged by electrostatic discharge. Establish personal grounding by touching a ground point with one hand before touching these units. You must use an electrostatic discharge (ESD) strap (P/N 6405959) to establish personal grounding. 1010 Battery pack ThinkPad X20, X21, X22...
1020 DIMM v Battery pack (1010) Note: Loosen the screw 1 but do not remove it. Step Screw (quantity) Torque M2 × 3.4 mm, 14.7 Ncm (1.5 kgfcm) Nylock-coated (1) BK Chapter 3. ThinkPad X20, X21, X22...
100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. The use of an incorrect battery can result in ignition or explosion of the battery. ThinkPad X20, X21, X22...
Note: The hard disk is attached to the cover. Step Screw (quantity) Torque M3 × 3.5mm, 19.6 Ncm (2 kgfcm) Nylock-coated (1) BK When installing: Make sure that the HDD connector is firmly connected. Step Screw (quantity) Torque Chapter 3. ThinkPad X20, X21, X22...
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M3 ×3 mm (4) Red 19.6 Ncm (2 kgfcm) ThinkPad X20, X21, X22...
1050 Keyboard v Battery pack (1010) v Hard Disk Drive (1040) For X20, X21 Step Screw (quantity) Torque M2 × 4.5 mm, 19.6 Ncm (2 kgfcm) Nylock-coated (4) BK Chapter 3. ThinkPad X20, X21, X22...
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When installing: When installing the keyboard, do as follows: 1. Install the new keyboard, following the directions in the figure. Make sure that the keyboard edges, shown in the figure as (A), (B), (C), (D)and (E), are under the frame. ThinkPad X20, X21, X22...
2. Align the tabs of the keyboard with the corresponding slots; then press the keyboard until it snaps into place. For X22 Step Screw (quantity) Torque M2 × 7 mm, Nylock-coated 19.6 Ncm (2 kgfcm) (3) BK Chapter 3. ThinkPad X20, X21, X22...
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When installing: When installing the keyboard, do as follows: 1. Install the new keyboard, following the directions in the figure. Make sure that the keyboard edges, shown in the figure as (A), (B), (C), (D)and (E), are under the ThinkPad X20, X21, X22...
2. Align the tabs of the keyboard with the corresponding slots; then press the keyboard until it snaps into place. 1060 KBD Control Panel Assemble v Battery pack (1010) v Keyboard assembly (1050) Chapter 3. ThinkPad X20, X21, X22...
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1. Align the KBD Control Panel hooks with the corresponding slots like the picture. 2. Press the KBD Control Panel until its snaps fit. ThinkPad X20, X21, X22...
1070 Mini PCI adapter For X21, X20 v Battery pack (1010) v Keyboard assembly (1050) For X22 v Battery pack (1010) v Keyboard assembly (1050) Chapter 3. ThinkPad X20, X21, X22...
M2 × 6mm, Nylock-coated 19.6 Ncm (2 kgfcm) (1) BK 1100 Wirelesslan assembly for X22 v Battery pack (1010) v Keyboard assembly (1050) Step Antena Color Wireless LAN Board Gray Color Main (J1) Black Color Aux (J2) Chapter 3. ThinkPad X20, X21, X22...
LCD assembly (1110) v Case keyboard deck (1120) For X20, X21 Step Screw (quantity) Torque M2 × 3mm, Nylock-coated 19.6 Ncm (2 kgfcm) (2) BK When installing: Make sure that you fasten the connector firmly. Chapter 3. ThinkPad X20, X21, X22...
For X22 Step Screw (quantity) Torque M2 × 3.5mm, 19.6 Ncm (2 kgfcm) Nylock-coated (2) Silver When installing: Make sure that you fasten the connector firmly. ThinkPad X20, X21, X22...
Case keyboard deck (1120) v Speaker (1130) v PC Card slot assembly (1140) v IRDA Port (1150) For X20, X21 Step Screw (quantity) Torque M2 × 6mm, Nylock-coated 19.6 Ncm (2 kgfcm) (2) BK Chapter 3. ThinkPad X20, X21, X22...
Speaker (1130) v PC Card slot assembly (1140) v IRDA Port (1150) v RJ11, RJ45 (1160) For X20, X21 Step Screw (quantity) Torque M2 × 3mm (1) White 19.6 Ncm (2 kgfcm) For X22 Chapter 3. ThinkPad X20, X21, X22...
1180 LCD USB cover 1190 Front bezel v Battery pack (1010) v Keyboard assembly (1050) v Wirelesslan assembly (1100) v LCD assembly (1110) Chapter 3. ThinkPad X20, X21, X22...
8 Volume Buttons 9 ThinkPad Button 10 TrackPoint pointing stick 11 TrackPoint Buttons Front view for X22 1 System status indicators 2 Power switch 3 Battery and standby mode status indicators 4 USB port 5 Hard Disk Drive ThinkPad X20, X21, X22...
6 Security keyhole 7 Power jack 8 Universal serial bus (USB) connector 9 External-monitor connector 10 Line-in jack 11 LAN connector 12 Modem connector Rear view for X22 1 Headphone jack 2 Mic jack 3 Compact flash slot ThinkPad X20, X21, X22...
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4 PC card slot 5 PC Card eject button 6 IrDA port 7 Security keyhole 8 Power jack 9 External-monitor connector 10 Universal serial bus (USB) connector 11 Line-in jack 12 LAN connector 13 Modem connector Chapter 3. ThinkPad X20, X21, X22...
2662 Antenna model China 26P9808 2662 Non Antenna model W/W 26P9809 2662 Non Antenna model Korea 26P9810 2662 Non Antenna model China 26P9811 Recovery CDs for X21 Series Windows 98 recovery CDs Language English (modem disabled) 23P8487 English 23P9728 ThinkPad X20, X21, X22...
Recovery CDs for X22 Series Windows 98 recovery CDs Language English 32P5403 Thailand 32P5404 Japan 46P6135 Taiwan Traditional Chinese 46P6111 Hong Kong Traditional Chinese 46P6350 Simplified Chinese 46P6113 Windows 2000 recovery CDs Language English (modem disabled) 32P5411 ThinkPad X20, X21, X22...
English (modem disabled) 32P5451 English 32P5450 Norway 32P5461 Netherland 32P5460 Finland 32P5459 ltaly 32P5458 Spanish 32P5456 Denmark 32P5453 Sweden 32P5457 French 32P5454 German 32P5455 Brazilian Portuguese 32P5452 Taiwan Traditional Chinese 46P6112 Hong Kong Traditional Chinese 46P6354 Chapter 3. ThinkPad X20, X21, X22...
M3 × 3.5mm BK For Bottom HDD 04P3408 Screw Cap LCD Front Black 04P3529 Screw Cap LCD XGA side Black 08K7062 KBD Misc 26P9179 Misc Parts Kit 04P3156 LCD Misc SVGA 04P3176 LCD Misc XGA 04P3177 Tape 04P3703 For X22 ThinkPad X20, X21, X22...
USB parallel test cable 05K2580 USB FDD Tool Kit 27L3452 Screwdriver kit 95F3598 Torque screwdriver 05K4695 5mm socket wrench 05K4694 Screwdriver 27L8126 ThinkPad hardware maintenance diskette version — 1.60 Note: Download the file from the Web site. ThinkPad X20, X21, X22...
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Power code (system) IBM power cords for a specific country are usually available only in that region: For 2-pin power cords: Region Canada, Thailand, United States of America 13H5264 For 3-pin power cords(X20, X21): Region Canada, Thailand, United States of America...
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AC adapter(X20, X21): IBM power cords for a specific country are usually available only in that region: Region 72W 2–prong NON-PFC Astec 02K6669 72W 3–prong PFC Astec 02K6666 72W 2–prong NON-PFC Delta 02K6673 72W 3–prong PFC Delta 02K6670 AC adapter(X22): IBM power cords for a specific country...
Chapter 4. Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.