ThinkPad Edge 13” MT 0196, 0197, 0217, 0221, 0250 and 0492 ThinkPad Edge E30 and E31 MT 0196 and 0250 Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with ThinkPad products.
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Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.
Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service technicians from injury. This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-ThinkPad features or options not covered by this inspection guide.
• Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap.
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DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information Downloaded from LpManual.com Manuals...
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PERIGO PERIGO PERIGO Chapter 1 Safety information Downloaded from LpManual.com Manuals...
– “FRU identification for CTO, CMV, and GAV products” on page 21 Important: Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone...
Dynamic Configure To Order (CTO) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, Product Entitlement Warehouse (PEW), eSupport, and the HMM will load these products as the 4-digit MT and 3-digit model, where model = “CTO”...
= a “fixed part number”, not “CTO” (Example: 1829-F1U). • PEW can be accessed at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. Input the MT and the Serial number and the list of key commodities will be returned in the PEW record under COMPONENT INFORMATION.
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“What to do first” on page 23 • “Checkout guide” on page 24 – “Diagnostics using PC-Doctor for DOS” on page 24 – “Lenovo ThinkVantage Toolbox ” on page 29 – “FRU tests” on page 29 • “Power system checkout” on page 30 ®...
PC-Doctor. Note: PC-Doctor for DOS is available at the following Web site: http://support.lenovo.com To create the PC-Doctor diagnostic CD, follow the instructions on the Web site. For some possible configurations of the computer, PC-Doctor might not run correctly. To avoid this problem, you need to initialize the computer setup by use of the BIOS Setup Utility before you run PC-Doctor.
Configuration utility for DOS. The utility is available on the following Web site: http://support.lenovo.com Testing the computer In this product, you need an external optical drive to use the PC-Doctor diagnostic CD to test the hardware features.
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Diagnostics Interactive Tests • Run Normal Test • Keyboard • Run Quick Test • Video • CPU/Coprocessor • Internal Speaker • System board • Mouse • Video Adapter • Diskette • Fixed Disks • System Load • Diskette Drives • Optical Drive Test •...
It also can be downloaded from http://www.lenovo.com/diags. To run the Lenovo Solution Center program, click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
4. Use the arrow keys to select Lenovo Diagnostics and then press Enter. The main screen of the UEFI diagnostic program is displayed. 5. Follow the instructions on the screen to use the diagnostic program. The options on the main screen are as follows:...
The latest Lenovo ThinkVantage Toolbox is available at the following Web site: http://support.lenovo.com To install the latest Lenovo ThinkVantage Toolbox on the computer, follow the instructions on the Web site. To run this program, do as follows: Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo's System Health and Diagnostics Follow the instructions on the screen.
Table 1. FRU tests (continued) Applicable test Memory 1. If two DIMMs are installed, remove one of them and run Diagnostics ➙ Advanced Memory Tests. 2. If the problem does not recur, return the DIMM to its place, remove the other one, and run the test again.
Voltage (V dc) Ground (20V) Note: Output voltage of pin no.2 of the AC adapter may different from the one you are servicing. 3. If the voltage is not correct, replace the AC adapter. 4. If the voltage is acceptable, do the following: •...
Terminal Voltage (V dc) + 0 to + 12.6 Ground (-) 7(-) 6(-) 2(+) 1(+) 3. If the voltage is less than +11.0 V dc, the battery pack has been discharged. Note: Recharging will take at least 3 hours, even if the indicator does not turn on. If the voltage is still less than +11.0 V dc after recharging, replace the battery.
Attention: If the user HDP has been forgotten, check whether a master HDP has been set. If it has, it can be used for access to the hard disk drive. If no master HDP is available, neither Lenovo nor Lenovo authorized Hardware Maintenance Manual Downloaded from LpManual.com Manuals...
Attention: If User only mode is selected and the user HDP has been forgotten and cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
2. When the ThinkPad logo comes up, immediately press F1 to enter BIOS Setup Utility.For models supporting the Passphrase function, press F1 while HDP icon is appearing on the screen; then enter the master HDP. For the other models, enter the master HDP. Note: To check whether the ThinkPad Notebook you are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to Security ➙...
Symptom-to-FRU index This section contains following information: • “Numeric error codes” on page 37 • “Error messages” on page 39 • “No-beep symptoms” on page 39 • “LCD-related symptoms” on page 40 • “Intermittent problems” on page 40 • “Undetermined problems” on page 41 The symptom-to-FRU index in this section lists symptoms and errors and their possible causes.
Table 2. Numeric error codes (continued) FRU or action, in sequence Symptom or error (beeps, if any) 0230 System board. Shadow RAM error—Shadow RAM fails at offset nnnn. (two short beeps) 0231 1. DIMM. System RAM error—System RAM fails at offset nnnn. 2.
Table 2. Numeric error codes (continued) FRU or action, in sequence Symptom or error (beeps, if any) 02F7 1. DIMM. Fail-safe timer NMI failed 2. System board. (two short beeps) 1802 1. Remove the Mini PCI network card. Unauthorized network card is plugged in—Turn off and 2.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).
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Table 6. Status indicators (continued) Indicator Meaning Off: The AC adapter is not connected. Sleep (standby) The illumination dot in the ThinkPad logo on the outer lid of the computer and on the status palm rest works as a system-status indicator: it shows whether the computer is in sleep (standby), hibernation, or normal mode.
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Table 7. Fn key combinations (continued) Description Special key Display brightness up The computer display becomes brighter. (F8) The purpose of this method is to change the brightness level temporarily. To change the default brightness level, change the settings of the Power Option in the Control Panel or use the Power Manager.
CRU; and (2) you may be charged for the replacement CRU if Lenovo does not receive the defective part within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full details.
If you replace the system board, you must restore the serial number of the system unit to its original value. Before replacing the system board, save the original serial number by doing the following: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer.
When you replace the system board, you must set the UUID on the new system board as follows: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer. 2. From the main menu, select 4. Assign UUID. A new UUID is created and written. If a valid UUID already exists, it is not overwritten.
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CRU; and (2) you may be charged for the replacement CRU if Lenovo does not receive the defective part within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full details.
1010 Battery pack Important notice for replacing a battery pack: ThinkVantage Toolbox has an automatic battery diagnostic that determines if the battery pack is defective. A battery pack FRU should not be replaced unless this diagnostic shows that the battery is defective. The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue.
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Removal steps of bottom slot cover Note: Loosen the screws , but do not remove them. When installing: Make sure that all the projections of the cover are attached firmly to the frame. Then secure the screws. Applying label to the bottom slot cover When you replace the cover, following label needs to be peeled off from the old cover, and needs to be put on the new cover: Asset tag label...
1030 DIMM For access, remove these FRUs in order: • “1010 Battery pack” on page 52 • “1020 Bottom slot cover” on page 52 Removal steps of DIMM Note: If only one DIMM is used on the computer you are servicing, the card must be installed in SLOT-0 ( but not in SLOT-1 ( When installing: Insert the notched end of the DIMM into the socket.
1040 Hard disk drive (HDD) For access, remove these FRUs in order: • “1010 Battery pack” on page 52 • “1020 Bottom slot cover” on page 52 Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data.
When installing: Make sure that the HDD connector is attached firmly. 1050 PCI Express Mini Card for wireless LAN For access, remove these FRUs in order: • “1010 Battery pack” on page 52 • “1020 Bottom slot cover” on page 52 Removal steps of PCI Express Mini Card for wireless LAN In step , unplug the jacks by using the removal tool antenna RF connector (P/N: 08K7159) or pick the...
Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgfcm) When installing: Plug the gray cable into the jack marked MAIN or M, and the black cable into the jack marked AUX or A on the card. 1060 PCI Express Mini Card for wireless WAN For access, remove these FRUs in order: Chapter 8...
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• “1010 Battery pack” on page 52 • “1020 Bottom slot cover” on page 52 Removal steps of PCI Express Mini Card for wireless WAN In step , unplug the jacks by using the removal tool antenna RF connector (P/N: 08K7159) or pick the connectors with your fingers and gently unplug them in direction of the arrow.
When installing: Plug the red cable into the jack marked MAIN, and the blue cable into the jack marked AUX on the card. 1070 Keyboard For access, remove these FRUs in order: • “1010 Battery pack” on page 52 • “1020 Bottom slot cover”...
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Installation steps of keyboard When installing the keyboard, do as follows: 1. Attach the keyboard connectors. 2. Attach the keyboard so that the keyboard front edges are under the frame as shown in this figure. Hardware Maintenance Manual Downloaded from LpManual.com Manuals...
3. Secure the keyboard by tightening the screws from the bottom side of the computer. 1080 Top case assembly and microphone module For access, remove these FRUs in order: • “1010 Battery pack” on page 52 • “1020 Bottom slot cover” on page 52 •...
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Removal steps of top case assembly and microphone module Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (6) Black 0.181 Nm (1.85 kgfcm) Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (3) Black 0.181 Nm (1.85 kgfcm) Hardware Maintenance Manual Downloaded from LpManual.com Manuals...
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When installing: Make sure that the connectors are attached firmly. In step , push the top case assembly out from the frame by using a plastic pry tool as shown in this figure. Chapter 8 Removing and replacing a FRU Downloaded from LpManual.com Manuals...
1090 Backup battery For access, remove these FRUs in order: • “1010 Battery pack” on page 52 • “1020 Bottom slot cover” on page 52 • “1070 Keyboard” on page 59 • “1080 Top case assembly and microphone module” on page 61 Hardware Maintenance Manual Downloaded from LpManual.com Manuals...
Removal steps of backup battery DANGER Use only the battery specified in the parts list for your computer. Any other battery could ignite or explode. When installing: Make sure that the connector is attached firmly. 1100 Bluetooth daughter card (BDC-2) For access, remove these FRUs in order: •...
Removal steps of BDC-2 Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgfcm) When installing: Make sure that the connector is attached firmly. 1110 Speaker assembly For access, remove these FRUs in order: •...
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Removal steps of speaker assembly Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (4) (1.85 kgfcm) Cable routing: Make sure that the connector is attached firmly and you route the cable as shown in this figure.
1120 System board and fan assembly Important notices for handling the system board: When handling the system board, bear the following in mind. • The system board has an accelerometer, which can be broken by applying several thousands of G-forces. Note: Dropping a system board from a height of as little as 6 inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6,000 G's of shock.
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For CULV (Customer Ultra-Low Voltage) models (MT0196 and MT0492): Accelerometer chip for the HDD Active Protection GMCH (Graphics Memory Controller Hub) System™ ICH (I/O Controller Hub) Chapter 8 Removing and replacing a FRU Downloaded from LpManual.com Manuals...
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For CULV models (MT0217 and MT0250): Accelerometer chip for the HDD Active Protection PCH (Peripheral Control Hub) System Hardware Maintenance Manual Downloaded from LpManual.com Manuals...
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® For AMD models (MT0197): South Bridge North Bridge Accelerometer chip for the HDD Active Protection System For AMD models (MT0221): North Bridge Accelerometer chip for the HDD Active Protection System South Bridge Chapter 8 Removing and replacing a FRU Downloaded from LpManual.com Manuals...
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Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (3) Black 0.181 Nm (1.85 kgfcm) Note: Loosen the screws , but do not remove them. Hardware Maintenance Manual Downloaded from LpManual.com Manuals...
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When installing: Make sure that the connectors are attached firmly. Chapter 8 Removing and replacing a FRU Downloaded from LpManual.com Manuals...
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When installing: Attach the system board so that the battery pins of the system board are attached firmly to the guide hole of the base cover as shown in in this. Make sure that the connectors are attached firmly. Note: Loosen the screws , but do not remove them.
For MT0197: For MT0217 and MT0250: For MT0221: When installing: Make sure that the fan connector is attached firmly. 1130 I/O card assembly, audio cable, and I/O cable For access, remove these FRUs in order: • “1010 Battery pack” on page 52 •...
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• “1110 Speaker assembly” on page 66 • “1120 System board and fan assembly” on page 68 Removal steps of I/O card assembly, audio cable, and I/O cable Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85 kgfcm) Hardware Maintenance Manual Downloaded from LpManual.com Manuals...
Cable routing: Make sure that the connectors are attached firmly and you route the cables as shown in this figure. 1140 LCD unit For access, remove these FRUs in order: • “1010 Battery pack” on page 52 • “1020 Bottom slot cover” on page 52 •...
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Removal steps of LCD unit Step Screw (quantity) Color Torque Black 0.392Nm M2.5 × 5 mm, flat-head, nylon-coated (4) (4 kgfcm) Hardware Maintenance Manual Downloaded from LpManual.com Manuals...
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Cable routing: Make sure that the cables are attached to the cable guides as shown in this figure. When you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Chapter 8 Removing and replacing a FRU Downloaded from LpManual.com Manuals...
1150 Base cover assembly and DC-in cable For access, remove these FRUs in order: • “1010 Battery pack” on page 52 • “1020 Bottom slot cover” on page 52 • “1040 Hard disk drive (HDD)” on page 55 • “1050 PCI Express Mini Card for wireless LAN” on page 56 •...
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Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following labels: If the Windows Certificate of Authentication label (COA) is attached to a part that is replaced, return the old part with the label attached to the customer, or provide a letter to the customer stating what the label was originally on the system and what the label part number, serial number, and product key were.
For the location of each label, refer to the following figure: 2010 LCD bezel assembly For access, remove this FRU: • “1010 Battery pack” on page 52 Removal steps of LCD bezel assembly Step Screw cap Screw (quantity) Color Torque M2 ×...
2020 Integrated camera For access, remove these FRUs in order: • “1010 Battery pack” on page 52 • “2010 LCD bezel assembly” on page 82 Removal steps of integrated camera When installing: Make sure that the connector of the integrated camera is attached firmly. Chapter 8 Removing and replacing a FRU Downloaded from LpManual.com Manuals...
2030 LCD panel and LCD cable For access, remove these FRUs in order: • “1010 Battery pack” on page 52 • “1020 Bottom slot cover” on page 52 • “1040 Hard disk drive (HDD)” on page 55 • “1050 PCI Express Mini Card for wireless LAN” on page 56 •...
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2040 Hinge kit For access, remove these FRUs in order: • “1010 Battery pack” on page 52 • “1020 Bottom slot cover” on page 52 • “1040 Hard disk drive (HDD)” on page 55 • “1050 PCI Express Mini Card for wireless LAN” on page 56 •...
Removal steps of hinge kit Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgfcm) 2050 Wireless LAN antenna assembly, wireless WAN antenna assembly, and LCD rear cover assembly For access, remove these FRUs in order: •...
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• “1020 Bottom slot cover” on page 52 • “1040 Hard disk drive (HDD)” on page 55 • “1050 PCI Express Mini Card for wireless LAN” on page 56 • “1060 PCI Express Mini Card for wireless WAN” on page 57 •...
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Cable routing: When you install the antenna assembly, route the cables as shown in the figures below. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. : Wireless LAN MAIN antenna (gray) : Wireless WAN MAIN antenna (red) : Wireless WAN AUX antenna (blue)
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CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You may find a list of CRUs in the publications that ship with your product or at http://www.lenovo.com/CRUs. You may be required to return the defective part that is replaced by the CRU.
• FRUs marked with are available as options. Overall Hardware Maintenance Manual Downloaded from LpManual.com Manuals...
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Table 8. Parts list—Overall No. FRU (Overall) FRU no. LCD unit (see “LCD FRUs” on page 102.) Keyboard (see “Keyboard” on page 105.) Top case assembly for 0196, 0197, and 0429 60Y5520 Top case assembly for 0217, 0221, and 0250 04W0342 No Qualcom Gobi-2000 WWAN, WW SKU 60Y3263...
Miscellaneous parts Table 13. Parts list—Miscellaneous parts FRU no. Microphone module 60Y5753 Power switch board for 0196, 0197, and 0492 75Y5539 Power switch board for 0217, 0221, and 0250 04W0356 60Y5521 Screw kit: • M1.7 × 3 mm (silver), flat-head (6) •...
Table 17. Parts list—Windows 7 Home Basic (32 bit) recovery DVDs Language P/N (with MS 2010) Arabic 04T1613 Brazilian Portuguese 04T1614 French 04T1617 Indian English 04T1616 Portuguese 04T1618 Russian 04T1620 Russian English 04T1619 Spanish 04T1621 Serbian-Latin 04T1622 04T1615 Simplified Chinese Turkish 04T1623 US English...
Table 19. Parts list—Windows 7 Home Premium (32 bit) recovery DVDs Language P/N (with MS 2010) Indian English 04T1626 Simplified Chinese 04T1625 04T1627 US English Windows 7 Home Premium (64 bit) DVDs Windows 7 Home Premium (64 bit) is preinstalled as the operating system in the following models: •...
• 0217-CTO, 31x, 2Bx, 2Hx, 2Sx, 2Tx, 2Ux, 3Cx • 0221-CTO, 37x • 0250-CTO Table 24. Parts list—Windows 7 Professional (64 bit) recovery DVDs Language Arabic 04T1655 Brazilian Portuguese 04T1656 04T1682 C&L Croatia (Croatian/Slovenian/English) C&L EMEA (Dutch/French/German/English) 04T1680 C&L Hong Kong S.A.R. (Traditional Chinese/Simplified Chinese/English) 04T1681 C&L Nordics (Danish/Finnish/Swedish/Norwegian/English) 04T1679...
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27L3452 USB floppy diskette drive tool kit Test card for integrated Smart Card 42W7820 — LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later Note: Download the file from the following Web site: http://support.lenovo.com Chapter 10 Parts list Downloaded from LpManual.com Manuals...
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Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo ThinkPad ThinkVantage TrackPoint UltraNav Microsoft and Windows are trademarks or registered trademarks of the Microsoft group of companies. The following terms are trademarks of Intel Corporation or its subsidiaries in the United States, other countries, or both.