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Nokia RH-47 Series Description page 4

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RH-47
7 - Baseband Description & Troubleshooting
Most common symptoms reported by customer .......................................................................22
Most common symptoms for audio problems........................................................................ 22
Most common symptoms for Bluetooth problems................................................................ 22
Symptoms related to energy management ............................................................................. 22
Problems related to UI module:.................................................................................................. 22
Most common RF related symptoms: ....................................................................................... 23
ASIC is changed ..................................................................................................................................23
Test points ............................................................................................................................................24
"CONTACT SERVICE" on display ......................................................................................................25
1CK Baseband HW Subarea Troubleshooting............................................................................... 26
Flashing troubleshooting ..................................................................................................................26
Energy management troubleshooting ..........................................................................................28
Device does not stay on................................................................................................................ 28
General power checking ............................................................................................................... 29
Power key troubleshooting .......................................................................................................... 31
Clocks troubleshooting.................................................................................................................. 31
Charging checking.......................................................................................................................... 34
Energy management calibration ................................................................................................ 37
ADC-reading..................................................................................................................................... 38
Backup battery ................................................................................................................................ 38
SIM card ............................................................................................................................................ 40
Audio troubleshooting ......................................................................................................................43
Memory troubleshooting ..................................................................................................................50
Serial interface troubleshooting ....................................................................................................50
CBUS................................................................................................................................................... 50
FBUS ................................................................................................................................................... 51
MBUS.................................................................................................................................................. 51
Bluetooth troubleshooting ...............................................................................................................52
MMC troubleshooting .......................................................................................................................53
Vibra .......................................................................................................................................................54
ZOCUS ....................................................................................................................................................55
UI Module Troubleshooting ............................................................................................................... 56
Keymat backlight ................................................................................................................................56
Keyboard problem ..............................................................................................................................58
Display blank ........................................................................................................................................59
Backlight does not turn on .............................................................................................................60
Appendix A ............................................................................................................................................. 62
Test points - Bottom ..........................................................................................................................62
Test points - Top .................................................................................................................................62
Page 4
Company Confidential
Copyright © 2004 Nokia Corporation
Company Confidential
Nokia Customer Care
Issue 1 05/04

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