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Dell OptiPlex XE3 Service Manual

Dell OptiPlex XE3 Service Manual

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OptiPlex XE3 Small Form Factor
Service Manual
Regulatory Model: D11M
Regulatory Type: D11S004

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Summary of Contents for Dell OptiPlex XE3

  • Page 1 OptiPlex XE3 Small Form Factor Service Manual Regulatory Model: D11M Regulatory Type: D11S004...
  • Page 2 VAROVÁNÍ upozorňuje na potenciální nebezpečí poškození majetku, úrazu nebo smrti. © 2018 Dell Inc. nebo její dceřiné společnosti. Všechna práva vyhrazena. Dell, EMC a ostatní ochranné známky jsou ochranné známky společnosti Dell Inc. nebo dceřiných společností. Ostatní ochranné známky mohou být ochranné známky svých vlastníků.
  • Page 3: Manipulace Uvnitř Počítače

    šrouby předtím, než připojíte zdroje napájení. VAROVÁNÍ: Před manipulací uvnitř počítače si přečtěte bezpečnostní informace dodané s počítačem. Další informace o vhodných bezpečných postupech naleznete na domovské stránce Regulatory Compliance (Soulad s předpisy) na adrese www.Dell.com/ regulatory_compliance. UPOZORNĚNÍ: Mnohé...
  • Page 4: Před Manipulací Uvnitř Počítače

    Před manipulací uvnitř počítače Aby nedošlo k poškození počítače, před manipulací s vnitřními součástmi počítače proveďte následující kroky. Dodržujte Bezpečnostní pokyny. Ujistěte se, že je pracovní povrch rovný a čistý, aby nedošlo k poškrábání krytu počítače. Vypněte počítač. Odpojte všechny síťové kabely od počítače. UPOZORNĚNÍ: Při odpojování...
  • Page 5: Technology And Components

    Technology and components This chapter details the technology and components available in the system. Témata: • DDR4 • USB features • USB Type-C • Advantages of Displayport over USB Type-C • HDMI 2.0 DDR4 Paměť DDR4 (dvojitá rychlost přenosu dat, čtvrtá generace) je rychlejší nástupce pamětí s technologií DDR2 a DDR3, který umožňuje využít kapacitu až...
  • Page 6: Chyby Paměti

    Obrázek 2. Rozdílná tloušťka Zakřivený okraj Moduly DDR4 mají zakřivený okraj, který usnadňuje vkládání a zmírňuje zátěž na desku s tištěnými spoji během instalace paměti. Obrázek 3. Zakřivený okraj Chyby paměti Chyby paměti na systému zobrazují nový kód selhání ON-FLASH-FLASH nebo ON-FLASH-ON. Pokud selže veškerá paměť, displej LCD se nezapne.
  • Page 7 finally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1 features are as follows: • Higher transfer rates (up to 5 Gbps) • Increased maximum bus power and increased device current draw to better accommodate power-hungry devices •...
  • Page 8: Alternate Mode

    Applications USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with 5-10 times the bandwidth available, USB video solutions should work that much better.
  • Page 9: Usb Power Delivery

    USB Power Delivery The USB PD specification is also closely intertwined with USB Type-C. Currently, smartphones, tablets, and other mobile devices often use a USB connection to charge. A USB 2.0 connection provides up to 2.5 watts of power — that'll charge your phone, but that's about it. A laptop might require up to 60 watts, for example.
  • Page 10: Advantages Of Hdmi

    • HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p • Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of the motoring environment while delivering true HD quality Advantages of HDMI •...
  • Page 11: Demontáž A Opětovná Montáž

    Demontáž a opětovná montáž Side cover Removing the side cover Follow the procedure in Before working inside your computer. To remove the cover: Slide the release latch on the back side of your system until it gives a click sound to unlock the side cover [1]. b Slide and lift the side cover from the system [2].
  • Page 12 Follow the procedure in After working inside your computer rozšiřující karta Removing expansion card Follow the procedure in Before working inside your computer. Remove the Side cover. To remove the expansion card: Pull the metal tab to open the expansion card latch [1]. b Pull the release tab at the base of the expansion card [2].
  • Page 13: Installing The Expansion Card

    Installing the expansion card Insert the expansion card into the connector on the system board [1]. Press the expansion card until it clicks into place. Close the expansion card latch and press it until it clicks into place [2]. Demontáž a opětovná montáž...
  • Page 14: Knoflíková Baterie

    Install the Side cover. Follow the procedure in After working inside your computer. Knoflíková baterie Removing coin cell battery Follow the procedure in Before working inside your computer. Remove the Side cover. To remove the coin cell battery: Using a plastic scribe press the release latch until the coin cell battery pops out [1]. b Remove the coin cell battery from the system [2].
  • Page 15: Installing The Coin-Cell Battery

    Installing the coin cell battery Place the coin cell battery in its slot on the system board [1]. Press the battery into the connector until it locks into place [2]. Demontáž a opětovná montáž...
  • Page 16: Removing The Hard Drive Assembly

    Install the Side cover. Follow the procedure in After working inside your computer. ard drive assembly Removing the hard drive assembly Follow the procedure in Before working inside your computer. Remove the Side cover. To remove the hard drive: Disconnect the hard drive data cable and power cable from the connectors on the hard drive [1, 2]. b Push the release tab and lift the hard drive assembly from the system [3].
  • Page 17: Installing The Hard Drive Assembly

    Installing the hard drive assembly Align the tabs on the hard drive assembly with the slots on the chassis at 30 degree angle . Press the hard drive assembly so that it gets secured to the hard drive and optical drive cage [1]. Connect the hard drive data cable and hard drive power cable to the connectors on the hard drive [2,3] Demontáž...
  • Page 18: Čelní Kryt

    Install the Side cover. Follow the procedure in After working inside your computer. Čelní kryt Removing front bezel Follow the procedure in Before working inside your computer. Remove the Side cover. To remove the front bezel: Pry the retention tabs to release the front bezel from the system [1]. b Rotate the front bezel away from the computer [2] and pull to release the hooks on the front bezel from the front-panel slots [3].
  • Page 19: Installing Front Bezel

    Installing front bezel Align the bezel and insert the retention tabs on the bezel into the slots on the system. Press the bezel until the tabs clicks into place. Demontáž a opětovná montáž...
  • Page 20: Removing The Hard Drive And Optical Drive Module

    Install the Side cover. Follow the procedure in After working inside your computer. Hard drive and optical drive module Removing the hard drive and optical drive module Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly To release the hard drive and optical drive module:...
  • Page 21 b Slide the release tab to unlock the hard drive and optical module [1]. Lift the hard drive and optical module [2] Demontáž a opětovná montáž...
  • Page 22 To remove the hard drive and optical drive module: Disconnect the optical drive data cable and optical drive power cable from the connectors on the optical drive [1, 2]. b Slide and lift the hard drive and optical drive module from the system [3]. Demontáž...
  • Page 23: Installing The Hard Drive And Optical Drive Module

    Installing the hard drive and optical drive module Insert the tabs on the hard drive and optical drive module into the slot on the system at 30 degree angle [1]. Connect the optical drive data cable and power cable to the connectors on the optical drive [2, 3]. Demontáž...
  • Page 24 Lower the hard drive and optical drive module so that it is placed in its slot [1]. Slide the release tab to lock the module [2]. Demontáž a opětovná montáž...
  • Page 25 Route the hard drive data and power cables through the HDD-ODD release tab . Route the optical drive data cable and power cable through the retention clips . Demontáž a opětovná montáž...
  • Page 26: Optická Mechanika

    Install the: HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Optická mechanika Removing the optical drive Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel To remove the optical drive: Disconnect the hard drive data cable and power cable from the connectors on the hard drive [1, 2].
  • Page 27 b Slide the release tab to unlock the hard drive and optical module [1]. Lift the hard drive and optical module [2]. Demontáž a opětovná montáž...
  • Page 28 d Disconnect the optical drive data cable and optical drive power cable from the connectors on the optical drive [1, 2] and lower the hard drive and optical module until it is seated. Demontáž a opětovná montáž...
  • Page 29 Push the release latch on the optical drive [1] and pull the optical drive out from the system [3]. Demontáž a opětovná montáž...
  • Page 30: Installing The Optical Drive

    Installing the optical drive Slide the optical drive into its slot in the system [1]. Slide the release tab to unlock the hard drive and optical drive module [2]. Demontáž a opětovná montáž...
  • Page 31 Lift the hard drive and optical module [1], connect the optical drive data cable and power cable to the connectors on the optical drive [2, 3]. Demontáž a opětovná montáž...
  • Page 32 Connect the hard drive data cable and hard drive power cable to the connectors on the hard drive [1,2]. Demontáž a opětovná montáž...
  • Page 33 Slide the release tab to lock the module [2]. Demontáž a opětovná montáž...
  • Page 34: Paměťový Modul

    Install the: Front bezel Side cover Follow the procedure in After working inside your computer. Paměťový modul Removing memory module Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly Hard drive and optical drive module To remove the memory module: Pry open the retention tabs from both sides to lift the memory module from the connector [1].
  • Page 35: Installing The Memory Module

    Installing the memory module Align the notch on the memory module with the tab on the memory module connector. Insert the memory module into the memory module socket [1]. Press the memory module until the memory module retention tabs click into place [2]. Demontáž...
  • Page 36: Heat Sink Duct

    Install the: Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heat sink duct Removing heat sink duct Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly...
  • Page 37: Installing Heat Sink Duct

    Installing heat sink duct To install the heat sink duct: Align the plastic duct over the heat sink assembly [1]. b Pull the release tabs and push the plastic bracket until it clicks in place [2]. Demontáž a opětovná montáž...
  • Page 38: Removing Heat Sink Fan

    Install the: Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heat sink fan Removing heat sink fan Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly...
  • Page 39: Installing Heat Sink Fan

    Installing heat sink fan Place the heat sink fan on the heat sink [1]. Tighten the screws (4) to secure the heat sink fan over the heat sink [2]. NOTE: Tighten the screws in a sequential order (1,2,3,4) as mentioned on the system board. Connect the heat sink fan cable to the connector on the system board [3].
  • Page 40: Removing Heat Sink

    Install the: Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heat sink Removing heat sink Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel...
  • Page 41: Installing Heat Sink

    Installing heat sink Place the heat sink on the processor and align the screws of the heat sink with the holders on the system board [1]. Tighten the captive screws to secure the heat sink to the system board [2]. Replace the screw in the sequential order (1,2,3,4) as printed on the system board.
  • Page 42 Replace the Heat sink fan. Install the: Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Spínač detekce vniknutí do skříně Removing intrusion switch Follow the procedure in Before working inside your computer.
  • Page 43: Installing The Intrusion Switch

    Installing the intrusion switch Insert the intrusion switch into the slot on the chassis [1]. Connect the intrusion switch cable to the system board [2]. Demontáž a opětovná montáž...
  • Page 44 Install the: Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Síťový spínač Removing power switch Follow the procedure in Before working inside your computer.
  • Page 45: Installing The Power Switch

    Installing the power switch Align and slide the power switch module into the slot on the chassis until it clicks into place [1, 2]. Connect the power switch cable to the connector on the system board [3]. Demontáž a opětovná montáž...
  • Page 46: Removing Processor

    Install the: Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Procesor Removing processor Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly Hard drive and optical drive module Heat sink duct...
  • Page 47: Installing The Processor

    b Lift the lever upward and lift the processor shield [2]. Lift the processor out of the socket [3]. Installing the processor Place the processor on the socket such that the slots on the processor align with the socket keys [1]. Close the processor shield by sliding it under the retention screw [2].
  • Page 48: Disk Ssd M.2 Pcie

    Install the: Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Disk SSD M.2 PCIe Removing the M.2 PCIe SSD NOTE: The instructions are applicable to M.2 SATA SSD also. Follow the procedure in Before working inside your computer.
  • Page 49: Installing The M.2 Pcie Ssd

    HDD assembly Hard drive and optical drive module To remove the M.2 PCIe SSD: Remove the single (M2x3.5) screw that secures the M.2 PCIe SSD to the system board [1]. b Lift and pull out the PCIe SSD from its connector on the system board [2]. Installing the M.2 PCIe SSD NOTE: The instructions are applicable to M.2 SATA SSD also.
  • Page 50: Jednotka Zdroje Napájení

    Install the: Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Jednotka zdroje napájení Removing power supply unit or PSU Follow the procedure in Before working inside your computer.
  • Page 51 Heat sink fan To release the PSU: Disconnect the CPU power cable from the system board [1]. b Unroute the power cables from the retention clips on the chassis [2,3]. Disconnect the system power cable from the connector on the system board [4]. To remove the PSU: Remove the screws (3) that secure the PSU to the system [1].
  • Page 52: Installing The Power Supply Unit Or Psu

    Installing the power supply unit or PSU Insert the PSU in the chassis and slide it towards the back of the system to secure it [1, 2]. Replace the screws to secure the PSU to the rear chassis of the system [3]. Demontáž...
  • Page 53 Connect the power cable to the connector on the system board [1]. Route the CPU power cable through the retention clips [2,3]. Connect the CPU power cable to the connector on the system board [4]. Demontáž a opětovná montáž...
  • Page 54: Removing Speaker

    Install the: Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Reproduktor Removing speaker Follow the procedure in Before working inside your computer.
  • Page 55: Installing The Speaker

    b Press the release tab [2] and pull the speaker out from the system chassis [3]. Installing the speaker Insert the speaker into the slot on the system chassis and press it until it clicks into place [1, 2]. Connect the speaker cable to the connector on the system board [3]. Demontáž...
  • Page 56: Základní Deska

    Install the: Heat sink fan Heat sink duct HDD assembly Hard drive and optical drive module Front bezel Side cover Follow the procedure in After working inside your computer. Základní deska Removing system board Follow the procedure in Before working inside your computer.
  • Page 57 Memory module M.2 PCIe SSD To remove the I/O panel: Remove the screw that secures the I/O panel [1]. b Rotate the I/O panel and remove it from the system [2]. Disconnect the hard drive data cable [3], optical drive data cable [4] and power cable [5] from the connectors on the system board.
  • Page 58 To remove the screws from the system board: Remove the screws (5) that secure the system board to the chassis [1]. b Remove the standoff single (#6-32) screw [2] and single (M3x5) screw that secures the system board to the system [3]. Demontáž...
  • Page 59 To remove the system board: Lift and slide the system board away from the system [1, 2]. Demontáž a opětovná montáž...
  • Page 60: Installing The System Board

    Installing the system board Hold the system board by its edges, and align it towards the back of the system. Lower the system board into the system chassis until the connectors at the back of the system board align with the slots on the chassis, and the screw holes on the system board align with the standoffs on the system chassis [1,2].
  • Page 61 Replace the single (#6-32) screw, single (M3x5) screw and screws (5) that secure the system board to the system [1,2]. Demontáž a opětovná montáž...
  • Page 62 Route all the cables through the routing clips [1]. Align the cables with the pins on connectors on the system board and connect the following cables to the system board: Power switch [2] b Power cable [3] CPU power [4] d Intrusion switch [5] Connect the power cable, optical drive data cable and hard drive data cable [1, 2, 3].
  • Page 63 Install the: M.2 PCIe SSD Memory module Processor Heat sink Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Demontáž a opětovná montáž...
  • Page 64 Detekované položky se zobrazí a otestují. V případě jakéhokoli problému se zobrazí chybové kódy. Chybový kód a ověřovací číslo si poznamenejte a obraťte se na společnost Dell. Spuštění diagnostického testu konkrétního zařízení Stiskněte klávesu Esc a kliknutím na Yes (Ano) zastavte diagnostický test.
  • Page 65: Chybové Zprávy Diagnostiky

    DISK C: FAILED INITIALIZATION Inicializace pevného disku se nezdařila. Spusťte testy pevného disku v nástroji Dell Diagnostics (viz část ). DRIVE NOT READY Aby mohla operace pokračovat, je třeba nainstalovat pevný disk. Vložte pevný disk do diskové přihrádky.
  • Page 66 KEYBOARD CONTROLLER FAILURE U externí klávesnice zkontrolujte, zda je kabel připojen. Restartujte poučítač a při zavádění se nedotýkejte klávesnice ani myši. V programu Dell Diagnostics spusťte Keyboard Controller (Test řadiče klávesnice). KEYBOARD DATA LINE FAILURE U externí klávesnice zkontrolujte, zda je kabel připojen. V programu Dell Diagnostics spusťte Keyboard Controller (Test řadiče...
  • Page 67 Operační systém nemůže najít konkrétní stopu na pevném disku. SHUTDOWN FAILURE uc1u200 Eip na základní desce může být poškozený. Spusťte testy System Set (pevného disku) v nástroji Dell Diagnostics. Pokud se zpráva opět zobrazí, kontaktujte společnost Dell. Nastavení konfigurace systému je poškozeno. Připojte počítač k TIME-OF-DAY CLOCK LOST POWER elektrické...
  • Page 68: Zprávy O Chybách Systému

    NOTICE - Hard Drive SELF MONITORING SYSTEM has reported Došlo k chybě testu S.M.A.R.T a možná k poruše pevného disku. that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem (UPOZORNĚNÍ...
  • Page 69 Systémové hlášení Popis pravidelné zálohování dat. Výskyt parametru odchylky od provozního rozsahu může, ale nemusí značit potenciální problém s pevným diskem.) Řešení potíží...
  • Page 70: Získání Pomoci

    účtence nebo v katalogu produktů společnosti Dell. Společnost Dell nabízí několik možností online a telefonické podpory a služeb. Jejich dostupnost závisí na zemi a produktu a některé služby nemusí být ve vaší oblasti k dispozici. Chcete-li kontaktovat společnost Dell se záležitostmi týkajícími se prodejů, technické podpory nebo zákaznického servisu:...

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