Contents 1 Trabajo en el equipo........................5 Safety instructions................................5 Before working inside your computer........................... 5 Safety precautions................................6 Electrostatic discharge—ESD protection........................6 ESD field service kit ................................ 7 Transporte de componentes delicados......................... 7 After working inside your computer..........................8 2 Technology and components......................9 Power supply specifications..............................
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5 Solución de problemas........................ 47 Enhanced Pre-Boot System Assessment — ePSA diagnostics................... 47 Running the ePSA Diagnostics.............................47 6 Getting help..........................48 Cómo ponerse en contacto con Dell..........................48 Contents...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.
PRECAUCIÓN: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
Technology and components This chapter details the technology and components available in the system. Topics: • Power supply specifications • Power adapter • Video specifications • Audio specifications • Display specifications • Keyboard specifications • Battery • Storage specifications Power supply specifications Table 1.
Disassembly and reassembly Disassembly and reassembly Cubierta de la base Installing the Base Cover 1. Place the base cover on the computer and snap it in place. 2. Tighten the M2x3 T5 (10), M2x8 (2) screws to secure the base cover to the computer. NOTE: Ensure you use a Torx #5 screwdriver for the base screws and a Philips screwdriver for the two M2x8 system badge screws.
If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.
Do not use tools of any kind to pry on or against the battery • If a battery cannot be removed within the constraints above, please contact Dell technical support Installing the Battery 1. Place and align the battery in the battery bay.
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5. Pull the SSD card thermal pad to access the bare SSD card. Installing M.2 Solid State Drive -SSD 1. Adhere the thermal pad to the M.2 solid-state drive. NOTE: The thermal pad is applicable only for a PCIe SSD card. 2.
Hard drive Removing 2.5 inch Hard Drive -optional 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: base cover battery NOTE: System shipped with 3-Cell battery, the hard drive will be part of the configuration (Optional). 3.
Installing the Hard Drive -optional 1. Replace the hard-drive covers on the hard drive. 2. Connect the hard-drive interposer to the hard-drive assembly. 3. Place the hard-drive assembly on the palm-rest assembly. 4. Connect the hard-drive cable to the system board. 5.
Installing the Speakers 1. Using the alignment posts, place the speakers on the palm-rest assembly. 2. Replace the M2x2 (4) screws that secure the speakers to the palm-rest assembly. 3. Route the speaker cables through the routing guides on the palm-rest assembly. 4.
Installing the WLAN Card 1. Align the notch on the WLAN card with the tab on the WLAN-card connector on the system board. 2. Align the bracket which secures the WLAN card to the palmrest assembly. 3. Connect the antenna cables to the WLAN card. CAUTION: To avoid damage to the WLAN card, do not place any cables under it.
3. Pry the securing clips away from the memory module until it pops-up [1]. Then, remove the memory module from its connector on the system board [2]. Installing the Memory Modules 1. Insert the memory module into the memory socket. 2.
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4. Perform the following steps to remove the right system fan: a) Remove the M2x4 (2) screws and lift the metal bracket that holds the left video-card fan to the system board [1]. b) Lift the metal bracket that secures the DisplayPort over Type-C [2]. Disassembly and reassembly...
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c) Disconnect the display cable from the system board [1]. d) Un-route the display cable from the restraints [2] e) Disconnect the system fan cable from the system board [3]. f) Remove the M2x4 (2) screws that secure the system fan to the system board [4]. g) Lift the fan away from the laptop [5].
Installing the Fans 1. Perform the following steps to install the system fan: a) Align the screw holes on the left fan with the screw holes on the palm-rest assembly. b) Connect the left fan cable to the system board. c) Route the display cable through the routing guides on the left fan.
NOTE: The Heatsink removal screw may vary depending upon the type of Heatsink installed. base cover battery 3. Remove the M2x3 (5) screws that secure the heatsink to the system board. NOTE: Ensure to remove the screws in the order (1,2,3,4,5). See the printed image number order on the top of heatsink.
c) Lift the DC-in connector from the computer [3]. Installing the DC-in Adapter Port 1. Place the DC-in adapter port into the slot on the palm-rest assembly. 2. Route the power-adapter port cable through its routing guides on the palm-rest assembly. 3.
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d) Disconnect the speaker cable from the connector from the system board [4]. e) Peel the adhesive tape and lift the latch to remove the fingerprint cable [5] f) Lift the plastic lever and disconnect the display touchscreen cable [6] g) Peel the adhesive tape to release the touch screen cable.
Installing the System Board 1. Align the system board on the computer. 2. Replace the M2x4 (4) screws that secure the system board to the palm-rest assembly. 3. Connect the power-adapter port cable, speaker cable, keyboard-control board cable, touchpad cable, and touch-screen cable to the system board.
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base cover battery WLAN card hard drive fans heatsink assembly memory modules system board 3. Perform the following steps to remove the audio board: a) Turn the system board over. b) Remove the M2x3 (2) screws that secure the audio board to the system board [1]. c) Lift up the audio board [2].
Base cover 5. Follow the procedures in After Working Inside Your Computer. Coin-cell battery Removing the Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer. CAUTION: Removing the coin-cell battery re-sets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
2. Connect the coin-cell battery cable to the system board. 3. Turn the system board over. 4. Install the: System Board Memory Heatsink assembly Fans Hard drive WLAN card Battery Base cover 5. Follow the procedures in After Working Inside Your Computer.
Installing power button 1. Align the power button into the slot on the system chassis. 2. Replace the M1.6x3 (2) screws that secure the power button to the system board. 3. Install the: Battery Base cover 4. Follow the procedures in After Working Inside Your Computer.
e) Lift the power button board away from the system chassis [5]. Installing power button with fingerprint reader 1. Place the power button into the slot on the system chassis. NOTE: There are two power button options: • Power button function with light indicator. •...
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2. Remove the: base cover battery 3. Perform the following steps: a) Release the Mylar tape that secures the display cable to the system board [1]. b) Lift the latch and disconnect the display cable from the connector on the system board [2]. c) Release the Mylar tape that secures the display cable to the system board [3].
Installing the Display Assembly 1. Place the palm-rest assembly at the edge of the table with the speakers facing away from the edge. 2. Align the screw holes on the palm-rest assembly with the screw holes on the display hinges. 3.
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3. Gently place the system on a flat surface . 4. Rotate the hinges to angle 45° to release the antenna cable. 5. Slide and lift the antenna cover away from the display assembly. 6. To remove the antenna module: a) Remove the copper tapes that secure the antenna module [1].
Installing the antenna cover 1. Replace the antenna cover on the display assembly. 2. Turn the display hinges to the normal position. 3. Install the: Display assembly WLAN card Battery Base cover 4. Follow the procedures in After Working Inside Your Computer.
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4. Un-route the Keyboard cable [1] and then remove the M1.6 x 1.5 (31) screws that secure the keyboard to the computer [2]. 5. Disconnect the cable from the connector on the system board. 6. Remove the screw (2) that secures the keyboard pad to the system board. 7.
Installing the Keyboard 1. Adhere the Mylar to the keyboard. 2. Align the screw holes on the keyboard with the screw holes on the palm-rest assembly. 3. Replace the M1.6 x 1.5 (31) screws that secure the keyboard to the palm-rest assembly. 4.
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memory modules system board display assembly power connector port keyboard 3. After performing the above steps, we are left with the palm rest assembly. Disassembly and reassembly...
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Figure 1. Power button with light indicator Figure 2. Fingerprint reader function without light indicator Installing the Palm rest Assembly 1. Align the palm rest assembly on the display assembly. 2. Tighten the screws to secure the display hinges to the palm rest assembly. 3.
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4. Install the: keyboard system board power connector port display assembly fans heatsink assembly speakers WLAN card hard drive(optional) memory modules battery base cover 5. Follow the procedures in After Working Inside Your Computer Disassembly and reassembly...
Technology and components This chapter details the technology and components available in the system. Topics: • USB Type-C • USB features USB Type-C USB Type-C is a new, tiny physical connector. The connector itself can support various exciting new USB standard like USB 3.1 and USB power delivery (USB PD).
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Type Data Transfer Rate Category Introduction Year USB 3.1 Gen 2 10 Gbps Super Speed 2013 USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB) For years, the USB 2.0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands.
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Applications USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with 5-10 times the bandwidth available, USB video solutions should work that much better.
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Invoke diagnostics boot by either of the methods that are suggested below: 1. Power on the computer. 2. As the computer boots, press the F12 key when the Dell logo is displayed. 3. In the boot menu screen, use Up/Down arrow key to select the Diagnostics option and then press Enter.
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Dell. Dell proporciona varias opciones de servicio y asistencia en línea o telefónica. Puesto que la disponibilidad varía en función del país y del producto, es posible que no pueda disponer de algunos servicios en su área. Si desea ponerse en contacto con Dell para tratar cuestiones relacionadas con las ventas, la asistencia técnica o el servicio de atención al cliente:...