Contents 1 Set up your Latitude 9510......................5 2 Latitude 9510 views........................7 Display view ................................... 7 Top view (Convertible)................................. 8 Top view ....................................9 Right view....................................9 Left view....................................10 Bottom view..................................11 3 Modes............................12 Tablet mode..................................12 Laptop mode..................................13 Tent mode..................................... 14 Stand mode...................................15...
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System and setup password..............................38 Assigning a system setup password..........................38 Deleting or changing an existing system setup password..................39 6 Troubleshooting......................... 40 Dell SupportAssist Pre-boot System Performance Check diagnostics................40 Running the SupportAssist Pre-Boot System Performance Check............... 40 Diagnostics................................... 40 Diagnostic error messages..............................42 System error messages..............................
1. Connect the power adapter and press the power button. 2. Finish the Windows system setup. 3. Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: • Connect to a network for Windows updates.
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Download software applications including software that is purchased but not pre-installed on your computer. 5. Create recovery drive for Windows. NOTE: It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Set up your Latitude 9510...
Latitude 9510 views Display view 1. Proximity sensor 2. IR emitter 3. Ambient Light Sensor (ALS) 4. Camera (IR/RGB) 5. Camera status light 6. IR emitter 7. Display panel 8. Battery status light / Diagnostics status light Latitude 9510 views...
Top view 1. Left Microphone 2. Camera shutter 3. Right Microphone 4. Power button with fingerprint reader (optional) 5. Right speaker 6. Touchpad with NFC (optional) 7. Left speaker Right view Latitude 9510 views...
2. USB 3.2 Gen 2 Type-C port with Thunderbolt 3/Power Delivery/ DisplayPort 3. USB 3.2 Gen 2 Type-C port with Thunderbolt 3/Power Delivery/ 4. SIM card slot DisplayPort 5. microSD-card slot 6. Contacted smart card reader (optional) Latitude 9510 views...
Modes NOTE: The modes are applicable only to Latitude 9510 (Convertible). Topics: • Tablet mode • Laptop mode • Tent mode • Stand mode Tablet mode Modes...
Specifications of Latitude 9510 Dimensions and weight Table 2. Dimensions and weight Description Values Height: Front 8.23 mm (0.32 in.) Rear 13.99 mm (0.55 in.) Width 340.20 mm (13.39 in.) Depth 215.80 mm (8.49 in.) Weight (maximum) • Convertible weight: 1.50 kg (3.30 lb) •...
Chipset Intel Q470 Processor Generation Intel® Core™ i5 / i7 DRAM bus width 64-bits Flash EPROM 32 MB PCIe bus Up to Gen 3.0 Operating system • Windows 10 Professional (64-bit) • Windows 10 Home (64-bit) Specifications of Latitude 9510...
To learn more about the features of different types of M.2 cards, see the knowledge base article SLN301626. Storage Your computer supports the following configuration: The primary drive of your computer varies with the storage configuration. Specifications of Latitude 9510...
4.0 slot Cards supported • Secure Digital (SD) • Secure Digital High Capacity (SDHC) • Secure Digital Extended Capacity (SDXC) Keyboard Table 13. Keyboard specifications Description Values Type • Standard white backlit keyboard Layout QWERTY Specifications of Latitude 9510...
20 VDC / 15 VDC / 9 VDC / 5 VDC Temperature range: Operating 0°C to 40°C (32°F to 104°F) 0°C to 40°C (32°F to 104°F) Storage -40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F) Specifications of Latitude 9510...
46°C to 50°C: 3 hrs 46°C to 50°C: 3 hrs Display Table 19. Display specifications Description Values Type 15-inch Full High Definition (FHD) 15-inch Full High Definition (FHD)-Touch Panel technology Wide Viewing Angle (WVA) Wide Viewing Angle (WVA) Specifications of Latitude 9510...
-15.2 m to 10668 m (4.64 ft to 19234.4 ft) * Measured using a random vibration spectrum that simulates user environment. † Measured using a 2 ms half-sine pulse when the hard drive is in use. Specifications of Latitude 9510...
Boot menu Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
Boot Sequence Boot sequence enables you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can: •...
USB keyboard and mouse always work in the BIOS setup irrespective of these settings. Dell Type-C Dock Configuration Allows you to connect to Dell WD and TB family of docks (Type-C Docks) independent of USB and Thunderbolt adapter configuration. This option is enabled by default.
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Table 23. System Configuration(continued) Option Description Thunderbolt™ Auto Switch This option configures the method used by the Thunderbolt controller to perform PCIe device enumeration. • Auto Switch : The BIOS will automatically switch between BIOS Assist and Native Thunderbolt PC device enumeration modes to get all benefits of the installed OS •...
Table 23. System Configuration(continued) Option Description • 1 minute • 5 minutes • 15 minutes • Never Touchscreen This option controls whether the touchscreen is enabled or disabled. This option is enabled by default. Unobtrusive Mode When enabled, pressing Fn+F7 will turn off all light and sound emissions in the system.
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Table 25. Security(continued) Option Description System Password Allows you to set, change, or delete the System password. The entries to set the password are: • Enter the old password: • Enter the new password: • Confirm new password: Click OK once you set the password. NOTE: For the first time login, "Enter the old password:"...
Table 25. Security(continued) Option Description OROM Keyboard Access This option determines whether users are able to enter Option ROM Configuration screens via hotkey during boot. Specifically this settings is capable of preventing access to Intel® RAID (Ctrl+I) or Intel® Management Engine BIOS Extension (Ctrl+P/F12). Options are: •...
Intel Software Guard Extensions options Table 27. Intel Software Guard Extensions Option Description Intel SGX Enable This field allows you to provide a secured environment for running code/storing sensitive information in the context of the main operating systems. Click one of the following options: •...
Allows you to select the charging mode for the battery. Configuration The options are: • Adaptive—Default • Standard—Fully charges your battery at a standard rate. • ExpressCharge—The battery charges over a shorter period of time using Dell’s fast charging technology. • Primarily AC use System setup...
Table 29. Power Management(continued) Option Description • Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop. NOTE: All charging modes may not be available for all the batteries. Post behavior Table 30. POST Behavior Option Description Adapter Warnings...
Table 30. POST Behavior(continued) Option Description Sign of Life Indicator This option allows the system to indicate during the POST that the power button has been acknowledged in a manner the user can either hear or feel. • Enable Sign of Life Audio Indication •...
Table 33. Wireless(continued) Option Description • WLAN • Bluetooth® All the options are enabled by default. Wireless Device Enable Allows you to enable or disable the internal wireless devices. The options are: • WWAN/GPS • WLAN • Bluetooth® • Contactless Smartcard/ NFC All the options are enabled by default.
3. Insert the USB flash drive into the system that requires the BIOS update. 4. Restart the system and press F12 when the Dell splash logo appears to display the One Time Boot Menu. 5. Using arrow keys, select USB Storage Device and click Enter.
Figure 1. DOS BIOS Update Screen System and setup password Table 36. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
The computer reboots. Deleting or changing an existing system setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot.
Dell SupportAssist Pre-boot System Performance Check diagnostics The SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: •...
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Table 37. Disgnostic LED states Amber LED state White LED state System state Notes CPU failure Run the Intel CPU diagnostics tools If problem persists, replace the system board System board failure (included Flash latest BIOS version BIOS corruption or ROM error) If problem persists, replace the system board No memory/ RAM detected...
One or more memory modules may be faulty or improperly seated. Reinstall the memory modules or, if necessary, replace them. DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in Dell Diagnostics. DRIVE NOT READY The operation requires a hard drive in the bay before it can continue.
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Shut down the computer, remove the hard drive, and boot the computer from an optical drive. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the computer.
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The operating system cannot find a specific track on the hard drive. SHUTDOWN FAILURE A chip on the system board may be malfunctioning. Run the System Set tests in Dell Diagnostics. If the message reappears, Contact Dell. TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery.
The computer failed to complete the boot routine three system have failed at checkpoint [nnnn]. For consecutive times for the same error. help in resolving this problem, please note this checkpoint and contact Dell Technical Support CMOS checksum error RTC is reset, BIOS Setup default has been loaded.
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1.