Phone Configuration For Monitoring Other Phones; Configure The Phone To Monitor Multiple Users' Lines - Cisco 6800 Series Administration Manual
Multiplatform phones
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- User manual (222 pages) ,
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Phone Configuration for Monitoring Other Phones
Step 3
Click Submit All Changes.
Phone Configuration for Monitoring Other Phones
You can configure the phone to monitor the status of lines on other phones. This feature is useful if users
routinely handle calls for colleagues and need to see if they are available to answer calls. The phone monitors
each line on a separate line key. The monitoring line keys function as Busy Lamp Field (BLF) keys. A BLF
is an LED that changes color to indicate the status of the monitored line:
Table 16: BLF Key LED Status
LED Color
Green
Red
Blinking red
Amber
If the phone is registered to a BroadSoft server, you can set up the phone to monitor multiple users, with a
single set of configurations.
Configure the Phone to Monitor Multiple Users' Lines
If the phone is registered to a BroadSoft server, you can configure the phone to monitor the entire BLF list.
The phone assigns available line keys in sequence to monitor the BLF list entries, and starts showing the status
of the monitored lines on the BLF keys.
Before you begin
• Make sure that the phone is registered to a BroadSoft server.
• You set up a BLF list for a user of the phone on the BroadSoft server.
Procedure
Step 1
On the phone administration web page, go to Admin Login > Advanced, Voice > Att Console > General.
Step 2
Configure BLF List URI, BLF List, and Use Line Keys For BLF List as described in
If you allow users to configure individual BLF keys (see
on page
Step 3
Click Submit All Changes.
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
162
157), we recommend setting BLF List to Hide.
Meaning
The monitored line is available.
The monitored line is busy.
The monitored line is ringing.
Error in BLF key configuration.
Enable Users to Configure Features on Line Keys,
Phone Administration
General, on page
297.
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