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Dell EMC PowerEdge C6525 Installation And Service Manual
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Dell EMC PowerEdge C6525 Installation And Service Manual

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Dell EMC PowerEdge C6525
Installation and Service Manual
Regulatory Model: E63S Series
Regulatory Type: E63S001
June 2021
Rev. A10

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Summary of Contents for Dell EMC PowerEdge C6525

  • Page 1 Dell EMC PowerEdge C6525 Installation and Service Manual Regulatory Model: E63S Series Regulatory Type: E63S001 June 2021 Rev. A10...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019- 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................6 Chapter 2: Dell EMC PowerEdge C6525 overview................7 Inside view of the sled................................ 7 Rear view of the sled................................8 Network ports indicator codes............................8 Locating the Express Service Code and Service Tag....................9 System information label..............................10 Chapter 3: Initial system setup and configuration................
  • Page 4 System board jumper settings............................73 Disabling a forgotten password............................. 74 Chapter 6: System diagnostics....................75 Dell Embedded System Diagnostics..........................75 Running the Embedded System Diagnostics from Boot Manager..............75 Running the Embedded System Diagnostics from the Dell Lifecycle Controller......... 75 System diagnostic controls............................76 Contents...
  • Page 5 Chapter 7: Getting help....................... 77 Recycling or End-of-Life service information......................77 Contacting Dell...................................77 Accessing system information by using QRL......................77 Quick Resource Locator for PowerEdge C6525 system................... 78 Receiving automated support with SupportAssist ....................78 Chapter 8: Documentation resources...................79 Contents...

  • Page 6: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 7: Chapter 2: Dell Emc Poweredge C6525 Overview

    ● 16 DIMM slots The sled also supports PCIe and Open Compute Project (OCP) risers for expansion and connectivity. For more information, see the Dell EMC PowerEdge C6525 Technical Specifications on the product documentation page. WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products.

  • Page 8: Rear View Of The Sled

    10. iDRAC or NIC port 11. USB 3.0 port 12. Information tag For more information, see the Dell EMC PowerEdge C6525 Technical Specifications on the product documentation page. Network ports indicator codes Figure 3. LAN indicators on the QSFP OCP card 1.

  • Page 9: Locating The Express Service Code And Service Tag

    Information tag also contains the iDRAC secure default password. If you have opted for iDRAC Quick Sync 2, the Information tag also contains the OpenManage Mobile (OMM) label, where administrators can configure, monitor, and troubleshoot the PowerEdge servers. Figure 5. Locating the Service Tag of your system Dell EMC PowerEdge C6525 overview...

  • Page 10: System Information Label

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 11 Figure 7. Mechanical overview Figure 8. Memory information Dell EMC PowerEdge C6525 overview...
  • Page 12 Figure 9. Jumper settings Figure 10. System tasks Dell EMC PowerEdge C6525 overview...

  • Page 13: Chapter 3: Initial System Setup And Configuration

    For more information about setting up the system, see the Getting Started Guide that is shipped with your system. For information on how to manage basic settings and features of the system, see the Dell EMC PowerEdge C6525 BIOS and UEFI Reference Guide on the product documentation page.

  • Page 14: Options To Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.

  • Page 15: Resources To Install Operating System

    Lifecycle Controller User’s Guide, go to https://www.dell.com/poweredgemanuals > Product Support page of your system > Manuals & documents. Dell recommends installing Lifecycle Controller to install the OS, since all required drivers are installed to the system. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article at https://www.dell.com/support/article/sln308699.

  • Page 16: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse all products, and navigate to your product.

  • Page 17: Chapter 4: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 18: After Working Inside Your System

    Steps 1. Power off the system, including all attached peripherals. 2. Disconnect the system from the electrical outlet and disconnect the peripherals. 3. Remove the sled from the enclosure. After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 19: Installing A Sled

    Figure 11. Removing a sled Next steps Replace the sled. Installing a sled Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. NOTE: To avoid injury, ensure that the sled is supported from beneath. Steps 1. Align the sled to the enclosure horizontally to insert the sled into the enclosure. Installing and removing system components...
  • Page 20 Figure 12. Installing a sled 2. Push the blue retention latch to slide the sled into the enclosure, and stop the sled at a distance of 20-30 mm before complete insertion of the sled as shown in the image below. CAUTION: To avoid any damages to the pins on the sled, do not force the sled into the enclosure.

  • Page 21: Sled Installation Guidelines

    Sled installation guidelines CAUTION: Mixing of sled models in a system is not supported. Do not install predecessor sled models with the PowerEdge C6525 sled. CAUTION: Ensure that the chassis does not have a mixed architecture of PowerEdge C6420 and PowerEdge C6525 sled configurations.

  • Page 22: Air Shroud

    Air shroud Removing the air shroud Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If applicable, disconnect the PERC battery cable from the connector on the system board. Steps 1.

  • Page 23: System Memory

    Figure 16. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system. System memory General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.
  • Page 24 Table 7. Memory population rules (continued) Processor Configuration Memory population Memory population information Dual processor (Start Optimizer (Independent A{1}, B{1}, A{2}, B{2}, A{3}, B{3}, Odd amount of DIMMs per with processor1. Processor channel) population order A{4}, B{4}, A{5}, B{5}, A{6}, processor allowed.
  • Page 25 NOTE: System is functional when UEFI0391 message is displayed. However, the system may not be configured for optimal performance. NPS system optimization Optimal system configuration is dependent on the processor model, memory configuration, and NPS settings. Match the memory configuration with the NPS settings available for the processor. Table 8.
  • Page 26 Table 9. Optimal NPS configuration Number of DIMMs per processor ● Recommended NPS setting is marked by X that indicate optimal performance. ● NPS0 is only available for dual processor systems and is the preferred setting. ● The NPS setting that are blank are functional. However, indicate non-optimal performance. ●...

  • Page 27: System Memory Guidelines

    System memory guidelines The PowerEdge C6525 system supports DDR4 registered DIMMs (RDIMMs), load reduced DIMMs (LRDIMMs) and 3DS load reduced DIMMs (3DS LRDIMMs). System memory holds the instructions that are executed by the processor. Your system contains 16 memory sockets organized into 8 channels per processor. Memory channels are organized as follows: Table 10.

  • Page 28: Installing A Memory Module

    CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 2. Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket. 3.

  • Page 29: Support Bracket

    Figure 19. Installing a memory module Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >...

  • Page 30: Installing The Support Bracket

    Figure 20. Removing the support bracket 2. Remove the support bracket from the chassis. Next steps Install the support bracket. Installing the support bracket Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Steps 1. Align the support bracket with the stand off on the chassis. 2.

  • Page 31: Expansion Cards

    Figure 21. Installing the support bracket Next steps 1. Follow the procedure listed in After working inside your system. Expansion cards NOTE: A missing or an unsupported expansion card riser logs an System Event Log (SEL) event. This does not prevent your system from powering on and no BIOS, POST messages or F1 or F2 pause is displayed.

  • Page 32: Installing The Expansion Card Riser 1

    Figure 22. Removing the expansion card riser 1 Next steps Install the expansion card riser Installing the expansion card riser 1 Prerequisites NOTE: You must install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 33: Removing The Expansion Card Riser 2

    Figure 23. Installing the expansion card riser 1 Next steps 1. Follow the procedure listed in After working inside your system. Removing the expansion card riser 2 Prerequisites NOTE: Install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 34: Installing The Expansion Card Riser 2

    Figure 24. Removing the expansion card riser 2 Next steps Install the expansion card riser Installing the expansion card riser 2 Prerequisites NOTE: You must install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 35: Removing An Expansion Card

    Figure 25. Installing the expansion card riser 2 3. If applicable, connect the MB_SL1 and MB_SL2 connector. a. To connect the MB_SL1 and MB_SL2 connector, press the connector until it is firmly seated. Next steps Install the expansion card riser 2.
  • Page 36 Figure 26. Removing an expansion card from riser 1 Figure 27. Installing the expansion card filler bracket in riser 1 Installing and removing system components...
  • Page 37 Figure 28. Removing an expansion card from riser 2 Installing and removing system components...

  • Page 38: Installing An Expansion Card

    Figure 29. Installing the expansion card filler bracket in riser 2 Next steps Install the expansion card. Installing an expansion card Prerequisites CAUTION: Expansion cards can only be installed in the slots on the expansion card riser. Do not attempt to install expansion cards directly into the riser connector on the system board.
  • Page 39 Figure 30. Removing the expansion card filler bracket Figure 31. Installing an expansion card in riser 1 Installing and removing system components...
  • Page 40 Figure 32. Removing the expansion card filler bracket Installing and removing system components...

  • Page 41: Removing The Riser Card

    Figure 33. Installing an expansion card in riser 2 Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. Removing the riser card Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 42 2. Remove the riser card from the expansion card riser. Figure 34. Removing the riser card from riser 1 Figure 35. Removing the riser card from riser 2 Next steps Install the riser card. Installing and removing system components...

  • Page 43: Installing The Riser Card

    Installing the riser card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align and insert the riser card with the screw holes on the riser. 2.

  • Page 44: M.2 Riser

    Figure 37. Installing the riser card in riser 2 Next steps 1. If applicable, connect the cable to the riser card. 2. If removed, install the expansion card. Install the expansion card riser. 4. Follow the procedure listed in After working inside your system.

  • Page 45: Installing The M.2 Riser

    Figure 38. Removing the M.2 riser Next steps Install the M.2 riser. Installing the M.2 riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud.

  • Page 46: M.2 Ssd Module

    Next steps Replace the air shroud. 2. Follow the procedure listed in After working inside your system. M.2 SSD module Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 47: Linking Board And Pcie Cable

    2. Insert the M.2 SSD module until it is firmly seated in the connector on the M.2 riser. Figure 41. Installing the M.2 SATA card on the M.2 riser 3. Using a Phillips #1 screwdriver, secure the M.2 SSD module on the M.2 riser with the screw. Next steps Install the M.2 riser.

  • Page 48: Installing The Linking Board And Pcie Cable

    Figure 42. Removing the linking board and SATA cable 5. To disengage the linking board connector, lift and push the MB_cable towards the front of the sled. 6. Remove the MB cable from the sled. Next steps Install the linking board and PCIe cable.

  • Page 49: Processor And Heat Sink

    Figure 43. Installing the linking board and SATA cable 4. If applicable, connect the M.2 riser data cable to the M.2 riser. Next steps Install the expansion card riser Install the support bracket. Install the air shroud. 4. Follow the procedure listed in After working inside your system.

  • Page 50: Removing The Processor

    Figure 44. Removing the heat sink Next steps 1. If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites CAUTION: The heat sink may be hot to touch for some time after the system has been powered off. Allow the heat sink to cool before removing it.
  • Page 51 Figure 45. Removing screws on the force plate 2. Release the processor socket rail frame by lifting up the blue latches. Figure 46. Lifting the rail frame 3. Holding the blue tab on the processor tray, slide the tray out of the rail frame. CAUTION: The processor socket pins are fragile and can be permanently damaged.

  • Page 52: Installing The Processor

    Figure 47. Removing the processor tray Next steps Replace the processor. Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure in Before working inside your system. Remove the air shroud. Remove the heat sink.
  • Page 53 Figure 48. Placing the processor tray into the rail frame 2. Push the rail frame down until the blue latches lock into place. Figure 49. Closing the rail frame 3. Secure the force plate to the processor socket base by tightening the screws in the sequence 1, 2, and 3. When all three screws are fully threaded, the socket is then actuated.

  • Page 54: Installing The Heat Sink

    Figure 50. Securing the force plate Next steps Install the heat sink. Install the air shroud. 3. Follow the procedure in After working inside your system. Installing the heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 55 Figure 51. Applying thermal grease on top of the processor 3. Align the screws on the heat sink with the standoff screws on the system board. 4. Using a Torx #T20 screwdriver, tighten the captive screws in the order mentioned below: a.

  • Page 56: Liquid Cooling Heat Sink With Liquid Leak Sensor

    Next steps Install the air shroud. 2. Follow the procedure listed in the After working inside your system. Liquid cooling heat sink with liquid leak sensor Removing the liquid cooling heat sink with liquid leak sensor cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 57: Removing The Liquid Cooling Heat Sink With Liquid Leak Sensor

    Removing the liquid cooling heat sink with liquid leak sensor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the liquid cooling heat sink with liquid leak sensor cover.

  • Page 58: Installing The Liquid Cooling Heat Sink With Liquid Leak Sensor

    Installing the liquid cooling heat sink with liquid leak sensor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. 4. If applicable, remove the heat sink.

  • Page 59: Installing The Liquid Cooling Heat Sink Cover

    Figure 56. Installing the liquid cooling heat sink with liquid leak sensor 5. Return to the first screw to tighten it. 6. Engage the liquid cooling heat sink with liquid leak sensor tubes on the groves of the liquid cooling heat sink bracket until it is secured in place.

  • Page 60: Ocp Cards

    Figure 57. Installing the liquid cooling heat sink cover NOTE: If applicable, route and engage the liquid cooling heat sink tubes with the groves in the liquid cooling heat sink bracket. Next steps 1. If you are removing a faulty liquid cooling heat sink, replace the liquid cooling heat sink with liquid leak sensor, if not, remove...

  • Page 61: Installing An Ocp Card

    Figure 58. Removing the OCP card filler Next steps Install the OCP card. Install the expansion card riser Install the expansion card riser Installing an OCP card Prerequisites NOTE: The procedure to install the OCP blank is similar to the removal of a OCP card. 1.

  • Page 62: Removing An Ocp Card

    Figure 59. Installing an OCP card Next steps Install the expansion card riser Install the expansion card riser 3. Follow the procedure listed in After working inside your system. Removing an OCP card Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 63: Installing The Ocp Card Filler

    Figure 60. Removing an OCP card 3. Press the OCP card retention latch to lock it. Next steps Install the OCP filler. Install the expansion riser Install the expansion card riser Installing the OCP card filler Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 64: System Battery

    Figure 61. Installing the OCP card filler Next steps Install the expansion riser Install the expansion card riser System battery Replacing system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
  • Page 65 Figure 62. Removing the system battery 3. To install a system battery, push the battery holder clip away. 4. Insert the battery in the battery holder until the battery holder clip snaps into place. CAUTION: To avoid damage to the battery holder clip, ensure that you do not bend the battery holder clip while installing or removing a battery.

  • Page 66: System Board

    System board Removing the system board Prerequisites CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it cannot be reinstalled or installed on another system board.

  • Page 67: Installing The System Board

    Figure 65. Removing the system board Next steps Install the system board. Installing the system board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: To avoid damage to the system board, ensure that the system board does not touch the side walls of the sled chassis, while sliding the system board into the sled.
  • Page 68 Figure 66. Installing the system board 3. Using a 5mm hex nut driver, secure the standoff screws that secure the system board to the chassis. 4. Using a Phillips #1 screw driver, secure the screws that secure the system board to the chassis. Next steps 1.

  • Page 69: Trusted Platform Module

    For more information, see iDRAC User's Guide, at www.dell.com/idracmanuals. Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.

  • Page 70: Initializing Tpm For Users

    About this task CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM cannot be reinstalled or installed on another system board. Removing the TPM Steps 1.

  • Page 71: Initializing The Tpm 2.0 For Users

    4. From the TPM Command option, select Activate. 5. Save the settings. 6. Restart your system. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3.

  • Page 72: Chapter 5: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boardsboard in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.

  • Page 73: System Board Jumper Settings

    The M.2 solution for HW RAID BOSS card is Gen3 x8. C6526 slot 4 PCIe lanes are Gen3 x8 from CPU1 + Gen4 x8 from CPU2. This is for Dell internal purpose only. B3, B4, B7, B8 Memory module sockets for CPU 2...

  • Page 74: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 75: Chapter 6: System Diagnostics

    System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 76: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 77: Chapter 7: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 78: Quick Resource Locator For Poweredge C6525 System

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 79: Chapter 8: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 80 Methods to download firmware and drivers section in this document. Managing your For information about systems www.dell.com/poweredgemanuals system management software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting www.dell.com/ up, using, and troubleshooting openmanagemanuals >...

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