Page 1 P R E L I M I N A R Y 3.SEP.2015 VQN_SVC_FRNT_CVR- Vivid™ q N Service Manual Vivid q N with software version SW 12.x.x (BT’12) BASIC SERVICE DOCUMENTATION. COPYRIGHT GENERAL ELECTRIC COMPANY. © 2013 and 2015 General Electric Company. All Rights Reserved.
Page 3 P R E L I M I N A R Y 3.SEP.2015 FRONTMATTER.FM FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Important Precautions TRANSLATION POLICY...
Page 4 3.SEP.2015 FRONTMATTER.FM P R E L I M I N A R Y FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL...
Page 5 P R E L I M I N A R Y 3.SEP.2015 FRONTMATTER.FM FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL -iii...
Page 6 3.SEP.2015 FRONTMATTER.FM P R E L I M I N A R Y FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL...
Page 7 P R E L I M I N A R Y 3.SEP.2015 FRONTMATTER.FM FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL...
Page 8 3.SEP.2015 FRONTMATTER.FM P R E L I M I N A R Y FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL...
Page 9 P R E L I M I N A R Y 3.SEP.2015 FRONTMATTER.FM FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL -vii...
Page 10 3.SEP.2015 FRONTMATTER.FM P R E L I M I N A R Y FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL -viii...
Page 11 P R E L I M I N A R Y 3.SEP.2015 FRONTMATTER.FM FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL...
Page 12 3.SEP.2015 FRONTMATTER.FM P R E L I M I N A R Y FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL...
Page 13 P R E L I M I N A R Y 3.SEP.2015 FRONTMATTER.FM FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL...
Page 14 3.SEP.2015 FRONTMATTER.FM P R E L I M I N A R Y FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL -xii...
Page 15 GE personnel. In performing all electrical work on these products, GE will use its own specially trained field engineers. All of GE’s electrical work on these products will comply with the requirements of the applicable electrical codes.
Page 16 The contents of this publication may not be copied or duplicated in any form, in whole or in part, without prior written permission of GE. GE may revise this publication from time to time without written notice. TRADEMARKS All products and their name brands are trademarks of their respective holders.
Page 17 P R E L I M I N A R Y 3.SEP.2015 FRONTMATTER.FM FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Revision History REVISION DATE REASON FOR CHANGE 2013 AUG. 12 Initial release of manual. 2015 SEP 03 Updated and corrected content. List of Effected Pages (LOEP) Pages Revision...
Page 18 3.SEP.2015 FRONTMATTER.FM P R E L I M I N A R Y FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL This page was intentionally left blank. -xvi...
Page 19: Table Of Contents
Vivid q N Models Covered in this Manual ......1 - 3...
Page 20 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Customer Assistance ..........1 - 26 Contact Information .
Page 21 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL CHAPTER 2 Site Preparations Overview............. .2 - 1 Purpose of Chapter 2 .
Page 22 Mounting the Vivid q N on the SafeLock Cart (optional) ..... . . 3 - 65 Mounting the Vivid q N on the SafeLock Cart ......3 - 65...
Page 23 Storing and Transporting the Unit........3 - 179 Safety Precautions for Moving the Vivid q N Unit ..... . 3 - 179 Transportation Box and Packaging Materials .
Page 24 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL CHAPTER 4 General Procedures and Functional Checks Overview ............. 4 - 1 Purpose of Chapter 4 .
Page 25 Vivid q N Systems - Block Diagram ........
Page 26 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL ECG Patient I/O Module Specifications ......5 - 40 Isolation .
Page 27 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL CHAPTER 6 Service Adjustments Overview............. .6 - 1 Purpose of Chapter 6 .
Page 28 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL CHAPTER 7 Diagnostics/Troubleshooting Overview ............. 7 - 1 Purpose of Chapter .
Page 29 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL CHAPTER 8 Replacement Procedures Overview............. .8 - 1 Purpose of Chapter 8 .
Page 30 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Handrest Replacement Procedure ........8 - 91 Probe Shelf Assembly Replacement Procedure .
Page 31 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL CHAPTER 9 Renewal Parts Overview............. .9 - 1 Purpose of Chapter 9 .
Page 32 GE Current Leakage Limits ........
Page 33: Overview
Overview 1-1-1 Purpose of Chapter 1 This chapter describes important issues related to safely servicing the Vivid q N portable ultrasound scanner. The service provider must read and understand all the information presented here before installing or servicing a unit.
Page 34: Service Manual Overview
Contents in this Service Manual The service manual is divided into ten chapters. In the beginning of the manual, before chapter 1, you will find the language policy for GE’s service documentation, legal information, a revision overview and the Table of Contents (TOC).
Page 35: Vivid Q N Models Covered In This Manual
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 1-2-3 Vivid q N Models Covered in this Manual Table 1-2 Vivid q N Model Model H-Cat No. Part Number Description Comments Vivid q N H45571ZC FQ000040 Laptop-style system BT’12 Chapter 1 - Introduction...
Page 36: Product Description
The Vivid q N ultrasound imaging scanner is similar to the Vivid i n - however, designed to offer additional features including the ability to support use of M4S-RS probes. Also weighing only 5 Kgs (11 lbs), this laptop-style system is extremely versatile and, depending upon the installed software, can be used for a variety of applications.
Page 37: Important Conventions
Important Conventions 1-3-1 Conventions Used in this Manual 1-3-1-1 Model Designations This manual covers the Vivid q N ultrasound units listed in Table 1-2 on page 1-3. 1-3-1-2 Icons Pictures, or icons, are used wherever they will reinforce the printed message. The icons, labels and conventions used on the product and in the service information are described in this chapter.
Page 38: Standard Hazard Icons
Others icons make you aware of specific procedures that should be followed. NOTE: The Vivid q N scanner and SafeLock Cart has no unintended or motorized moving parts that could cause pinching; all moving parts are mechanically operated by the user. Pay attention to move such parts carefully (e.g.
Page 39: Safety Considerations
• Servicing should be performed by authorized personnel only. • Only personnel who have participated in a Vivid q N Training Seminar are authorized to service the equipment. • Local laws may restrict this device for sale or use by or on the order of a physician.
Page 40 DO NOT SUBSTITUTE PARTS OR MODIFY EQUIPMENT WARNING WARNING BECAUSE OF THE DANGER OF INTRODUCING ADDITIONAL HAZARDS, ONLY INSTALL GE APPROVED PARTS. DO NOT PERFORM ANY UNAUTHORIZED MODIFICATION OF THE EQUIPMENT. USE PROTECTIVE GLASSES DURING DRILLING, FILING AND DURING ALL OTHER WORK CAUTION WHERE EYES NEED PROTECTION.
Page 41: Mechanical Safety
• Do not let the system strike walls or door frames. • Whenever the Vivid q N scanner is mounted on the SafeLock Cart and being moved on inclines, make sure that the scanner and all peripherals are securely mounted on the SafeLock cart before attempting to move it.
Page 42 • Eject any disks from the MOD (if installed). • Ensure that the Vivid q N system is well prepared and packed in its original packaging before transporting. Special care must be taken to correctly position the packing material. For further information, refer to Chapter 3 - System Setup.
Page 43: Electrical Safety
LIKELY DESTROY IT. 1-4-4-1 Probes All the probes for the Vivid q N ultrasound unit are designed and manufactured to provide trouble-free, reliable service. To ensure this, correct handling of probes is important and the following points should be noted: •...
Page 44 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 1-4-4-2 Peripherals 1-4-4-2-1 Safety and Environmental Guidelines ENVIRONMENTAL DANGERS WARNING WARNING ALL DEVICES MEETING IEC60950 MUST BE KEPT OUTSIDE THE PATIENT ENVIRONMENT AS DEFINED IN IEC60601-1-1, UNLESS THE DEVICES, ACCORDING TO IEC60601-1-1, ARE EQUIPPED WITH THE FOLLOWING: A) ADDITIONAL EARTH PROTECTION B) AN EXTRA ISOLATING TRANSFORMER COMMERCIAL DEVICES SUCH AS LASER CAMERAS, PRINTERS, VCRS AND...
Page 45 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL • Patient Environment IEC 60601-1-1 Sub clause 2.204 Such an area is an environment in which medical diagnosis, monitoring or treatment is carried out. It is very difficult to attach unique dimensions to the PATIENT ENVIRONMENT. In practice a distance of 2,5 m (8.2 ft.) above the floor on which the medical personnel stand and a horizontal distance of 1,5 m (4.9 ft.) have justified themselves as indicative of the dimensions of the Patient Environment.
Page 46 ERVICE ANUAL When a non-medical peripheral powered from a non-isolated power source is connected to the CAUTION Vivid q N system using a network cable (RJ45), the cable shielding should NOT be soldered to the LAN connector. Refer to Figure 1-3, below.
Page 47: Vivid Q N Battery Safety
Do not apply solder to a battery. • Do not connect the battery to an electrical power outlet. IN THE EVENT THAT THE VIVID Q N PORTABLE ULTRASOUND SCANNER WILL NOT WARNING WARNING BE USED FOR A LONG PERIOD, IT IS NECESSARY TO REMOVE THE BATTERY FROM THE SYSTEM WHILE NOT IN USE.
Page 48: Patient Data Safety
• When charging the Vivid q N lithium ion battery on an external charger, since the battery in fact forms one of the four legs of the scanner, removing it will leave the unit standing unbalanced. For this reason, the dummy battery should be kept, so it may be inserted in position to provide stability to the scanner while the lithium ion battery is being charged.
Page 49: Dangerous Procedure Warnings
DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN DANGER THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND ADJUSTING. IF THE COVERS ARE REMOVED FROM AN OPERATING VIVID Q N, SOME METAL WARNING WARNING SURFACES MAY BE WARM ENOUGH TO POSE A POTENTIAL HEAT HAZARD IF TOUCHED, EVEN WHILE IN SHUT DOWN MODE.
Page 50: Lockout/Tagout (Loto) Requirements
5.) Control all stored and residual energy. 6.) Verify isolation. All potentially hazardous stored or residual energy is relieved. ENERGY CONTROL AND POWER LOCKOUT FOR VIVID Q N. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 51: Product Labels And Icons
1-7-1 Universal Product Labels The following diagrams illustrate the labels found on the Vivid q N ultrasound units. For an explanation of label icons and symbols, refer to Table 1-6 on page 1-20.
Page 52: Label Descriptions
ANUAL 1-7-2 Label Descriptions The following table shows label icons and symbols that may be found on the Vivid q N ultrasound unit and/or SafeLock Cart, and provides a description of each label’s purpose and location. Table 1-6 Label Icons and Symbols - Description and Location 1 of 3...
Page 53 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 1-6 Label Icons and Symbols - Description and Location (cont’d) 2 of 3 Label Name Description Location Follow instructions for use. Read and understand all instructions in the User's Main Label Manual before attempting to use the ultrasound unit.
Page 54 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 1-6 Label Icons and Symbols - Description and Location (cont’d) 3 of 3 Label Name Description Location Date of manufacture On the base of the unit 1-22 Section 1-7 - Product Labels and Icons...
Page 55: Returning/Shipping Probes And Repair Parts
Equipment being returned must be clean and free of blood and other infectious substances. GE Healtcare policy states that body fluids must be properly removed from any part or equipment prior to shipment. GE Healtcare employees, as well as customers, are responsible for ensuring that parts/ equipment have been properly decontaminated prior to shipment.
Page 56: Emc, Emi, And Esd
1-9-2 CE Compliance The Vivid q N portable ultrasound scanner conforms to all applicable conducted and radiated emission limits and to immunity from electrostatic discharge, radiated and conducted RF fields, magnetic fields and power line transient requirements.
Page 57: General Caution
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 1-9-4 General Caution Any changes to accessories, peripheral units or any other part of the system must be approved CAUTION by the manufacturer. Ignoring this advice may compromise the regulatory approvals obtained for the product.
Page 58 1-10-1 Contact Information If this equipment does not work as indicated in this service manual or in the Vivid q N User Manual, or if you require additional assistance, please contact the local distributor or appropriate support resource, as listed below.
Page 59 Phone numbers for Customer Assistance 1-10-2 System manufacturer Table 1-7 System manufacturer MANUFACTURER PHONE NUMBER FAX NUMBER GE VINGMED ULTRASOUND A/S STRANDPROMENADEN 45 +47 3302 1100 +47 3302 1350 P.O. BOX 141 NO-3191 HORTEN NORWAY Chapter 1 - Introduction 1-27...
Page 60 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL This page left blank to facilitate double-sided printing. 1-28 Section 1-10 - Customer Assistance...
Page 61: Purpose Of Chapter 2
This chapter provides the information required to plan and prepare for the installation of a Vivid q N ultrasound unit. Included are descriptions of the electrical and facility requirements that must be met by the purchaser. A worksheet is provided at the end of this chapter (see...
Page 62: Console Requirements
If possible, begin these checks as many as six weeks before system delivery. Only one person is required to unpack the Vivid q N ultrasound unit; at least two people must be CAUTION available to roll the system down the wheeling ramp. Attempts to move the system considerable distances (or on an incline) by one person alone, could result in personal injury, and/or damage to the system.
Page 63: Electrical Requirements
Mains Power Plug The Vivid q N portable ultrasound scanner are supplied with a mains power plug, as standard. In the event that the unit arrives without a power plug, or with the wrong plug, contact your GE dealer. When necessary, the installation engineer will supply the appropriate power plug to meet the applicable local regulations.
Page 64: Emi Limitations
Ultrasound machines are susceptible to Electromagnetic Interference (EMI) from radio frequencies, magnetic fields, and transients in the air or wiring. They also generate EMI. The Vivid q N ultrasound units comply with limits as stated on the EMC label. However, there is no guarantee that interference will not occur in a particular installation.
Page 65: Probe Environmental Requirements
RF gaskets touch metal. a different, appropriate location. The interconnect cables are grounded and require ferrite beads and other shielding. Use GE-specified harnesses Cable length, material, and routing are all important; do not make any changes that do and peripherals.
Page 66: Facility Needs
(and the accompanying electrical installations) are highly sophisticated and special engineering competence is required. All electrical work on these products must comply with the requirements of applicable electrical codes. The purchaser of GE equipment must utilize only qualified personnel to perform electrical servicing of the equipment.
Page 67: Mandatory Site Requirements
NOTE: All relevant preliminary network outlets installations at the prepared site must be performed by authorized contractors. The purchaser of GE equipment must utilize only qualified personnel to perform servicing of the equipment. 2-3-3 Site Recommendations The following are (optional) site recommendations.
Page 68 Recommended Ultrasound Room Layout Figure 2-1 below shows a floor plan illustrating the recommended layout of the Ultrasound Room and depicting the minimal room layout requirements. Vivid q N Dedicated Power Outlets Hospital Network Dedicated Analog Telephone Line for Connection to InSite...
Page 69: Networking Pre-Installation Requirements
Wired LAN • Wireless LAN In order to achieve isolation between the Vivid q N scanner and the hospital network it is CAUTION mandatory to use a Category 5 LAN cable with non-grounded shielding. (Cable to be supplied by the hospital).
Page 70: Connectivity Installation Worksheet
Connectivity Installation Worksheet Site System Information Comments: Floor: Site: Dept: Room: Type: Vivid q N REV: (or Vivid q N SN:) CONTACT INFORMATION Name Title E-Mail Address Phone TCP/IP Settings Remote Archive Setup (Echo Server/GEMNet Server/EchoPac PC) Name - AE Title:...
Page 71 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Vivid i n or Vivid q N IP Address Local Port Host Name AE Title Net Mask ROUTING INFORMATION GATEWAY IP Addresses Destination IP Addresses Default ROUTER1 ROUTER2 ROUTER3 DICOM APPLICATION INFORMATION...
Page 72: Check List
ANUAL 2-4-1 Check List Table 2-7 Vivid q N Pre-Installation Check List Action Schedule at least 3 hours for installation of the system. Notify installation team of the existence of any variances from the basic installation. Make sure system and probes have been subject to acclimation period.
Page 73: System Setup
Overview 3-1-1 Purpose of Chapter 3 This chapter provides instructions for installing the Vivid q N ultrasound unit. Before beginning the installation process, an appropriate site must be prepared, as described in Chapter 2 - Site Preparations. Once the site has been prepared, installation can proceed as described in this chapter.
Page 74: Installation Reminders
3-2-2 Installation Warnings 1.) The Vivid q N portable ultrasound scanner weighs only 5 Kgs (11 lbs). (This is the weight of the scanner without any optional accessories). However since the SafeLock Cart weighs approximately 40 kg (88 lbs), two persons are always required to unpack it.
Page 75: Safety Reminders
AC Box Fan is operated, even if the system is turned OFF. NOTE: The Vivid q N User Manual should be fully read and understood before operating the unit. Keep the manual near the unit for reference. Chapter 3 - System Setup...
Page 76: The Tilt & Shock Indicators
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-2-4 The Tilt & Shock Indicators 3-2-4-1 Overview Unproper handling during transportation may harm the equipment inside the package even if the package itself is undamaged. To make it easier to detection if the handling during transportation has been unproper, a set of Tilt & Shock indicators have been attached to the transportation box.
Page 77 When charging the Vivid q N lithium ion battery on an external charger, since the battery in fact forms one of the four legs of the scanner, removing it will leave the unit standing unbalanced.
Page 78: Damage In Transportation
STEP TASK Write “Damage In Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed for” by a GE representative or hospital receiving agent. Report the damage to the carrier. • Whether noted or concealed, damage MUST be reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the contents and containers held for inspection by the carrier.
Page 79 70 kPa and 106 kPa FRAGILE, HANDLE WITH CARE HANDLE WITH CARE KEEP DRY, KEEP PROTECT FROM MOISTURE TRANSPORTATION MANUFACTURER TEMPERATURE BETWEEN -10°C and RECYCLING. +60°C. RECYCLABLE WOOD Figure 3-3 Vivid q N Transportation Box Label details Chapter 3 - System Setup...
Page 80: Unpacking The Equipment
IVID Q ERVICE ANUAL Section 3-4 Unpacking the Equipment Please read this section fully before unpacking the Vivid q N ultrasound unit. CAUTION Figure 3-4 Shipping Box for the Vivid q N only Open the Lock Break the seal Figure 3-5 To remove the Lid of the Box...
Page 81: Examine All Packages
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 3-4Unpacking the Equipment (cont’d) Figure 3-6 Transportation box - lid removed Table 3-6 Shipping Carton Dimensions and Weights Weight Description Height Width Depth Ultrasound system with 85 cm 87 cm 66cm 35 kgs.
Page 82: Unpacking The Wooden Transportation Box
7.) Remove each of the boxes (one, two, or more, depending on options ordered) containing the peripherals and Vivid q N. 8.) Carefully remove the Vivid q N ultrasound unit from the box and place at a flat and stable location- refer to Figure 3-7 on page 3-10.
Page 83: Verifying The Transportation Box Contents
Physical Inspection 3-4-4-1 System Voltage Settings Verify that the Vivid q N AC adapter is set to the correct voltage. The Voltage settings are 220-240V AC. Setting the ultrasound components to the wrong voltage setting will most likely destroy the WARNING WARNING equipment.
Page 84: Preparing For Installation
3-5-1 Confirming Customer Order When preparing for installation of a Vivid q N system, it is important to verify that all items ordered by the customer have been received. Compare all items listed on the packing slip (shipping consignment note) with those received and report any items that are missing, back-ordered, or damaged, to your GE sales representative.
Page 85: Component Inspection
Visually inspect the contents of the shipping carton for damage. If any parts are damaged or missing, contact an authorized GE Service Representative. • A Damage Inspection Checklist for the Vivid q N portable ultrasound scanner is provided in Table 3-7 below.
Page 86 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-5-3-1 Damage Inspection Checklist (cont’d) Table 3-8 Damage Inspection Checklist - SafeLock Cart (optional)  Step Item Recommended Procedure Probe Holders Clean the gel wells with warm water and a damp cloth to remove all traces of gel. Peripheral Check the panel connectors for bent pins, loose connections and loose or missing Power and USB...
Page 87 Front and Side View of the Vivid q N Ultrasound Unit Figure 3-8 below shows the Vivid q N ultrasound unit components that are visible from the front and side of the ultrasound unit. Figure 3-8 Front and Side View of the Vivid q N Display Monitor: tilts up and down.
Page 88 3-5-3-3 Rear View of the Vivid q N Ultrasound Unit Figure 3-9 shows a view of the Vivid q N ultrasound unit rear panel and external peripheral/accessory connectors Figure 3-9 View of the Vivid q N Rear Panel Two interchangeable USB ports (digital printer, CD-RW and other peripherals)
Page 89 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-5-3-4 Vivid q N SafeLock Cart Figure 3-10 Vivid q N SafeLock Cart Components Table 3-9 Vivid q N SafeLock Cart Components Label Item Label Item Top Shelf Assembly (with handle) Bottom Cover - Rear (AC Assembly Cover)
Page 90: Confirming Safelock Cart Voltage Configuration
System Voltage Settings Verify that the Vivid q N is set to the correct voltage. The Vivid q N voltage settings are found on the base (underside) of the system. For illustrations of the label with the voltage setting, see: •...
Page 91: Ensuring Protection From Emi
Section 3-6 Ensuring Protection from EMI The Vivid q N unit has been designed to minimize the effects of Electro-Magnetic Interference (EMI). Many of the covers, shields, and screws are provided primarily to protect the system from image artifacts caused by this interference. For this reason, it is imperative that all covers and hardware are installed and secured before the unit is put into operation.
Page 92: Completing The Hardware Installation
Vivid q N scanner but no SafeLock Cart - connections via USB hub NOTE: If required, it is possible to disable access to all Vivid q N scanner USB ports (including the CD/DVD drive) in order to limit system vulnerability. This is implemented from the System Configuration window, via the Service tab.
Page 93: Connecting Printers
Before connecting a printer to the Vivid q N scanner, refer to the "Safety and Environmental Guidelines" on page 1-12. This section provides information common to all printers approved for use with the Vivid q N ultrasound scanner, as follows: • Printer Categories and Outline of Procedure Instructions, below.
Page 94 6.) From the listed Outputs, select (highlight) the required output, right-click and select Properties to configure the output device accordingly. Printing may now be activated direct from the Vivid q N Control Panel, using the hot key you have configured for this purpose.
Page 95 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-7-1-1-3 Configuring Printing Orientation (Portrait or Landscape) and Paper Size To change the printing orientation and printing paper size, configure the printer as described below. To configure printers for portrait/landscape printing, the change must be performed at the Windows operating system level.
Page 96 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3.) Click Configure in the Printer Properties dialog to enter Print Setup. Figure 3-15 Printer Properties Dialog Box 4.) In the Orientation area, select Portrait or Landscape as needed. Figure 3-16 Printer Setup 5.) From the Paper Size drop-down list, select the required paper size.
Page 97 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 6.) Click Properties. The printer properties screen opens - Figure 3-17. Orientation: From scroll-down list, select Portrait Figure 3-17 Printing Properties - Selecting Orientation 7.) Verify that the selected orientation and paper size are correct. 8.) Click OK twice and then once more to return to the Advanced Outputs tab.
Page 98 HP470 Color Printer IMPORTANT NOTICE Do not connect the DeskJet Color Printer to the Vivid q N system while scanning is in progress! IMPORTANT NOTICE During Stand-by mode, it is NOT recommended to introduce or remove USB devices; this may cause the system to lock-up during the boot-up procedure.
Page 99 • Vivid q N mounted on SafeLock Cart The DeskJet Color Printer may be connected to any of the USB outlets provided on the SafeLock Cart. One must use the additional power source to activate the DeskJet Color Printer. However, this must be powered from the SafeLock Cart itself, via one of the isolated peripheral power outlets provided on the cart.
Page 100 Figure 3-19 HP Officejet Pro 8000 Color Printer 3-7-1-3-1 Connecting the HP Officejet Pro 8000 to the Vivid q N Scanner Mounted on the SafeLock Cart NOTE: Follow the installation procedure for mounting the Vivid i/q system on the SafeLock cart, as described in "Mounting the Vivid q N on the SafeLock Cart (optional)"...
Page 101 Keys to Activate Printing Direct from the Control Panel" on page 3-22. • No SafeLock Cart - connection directly to the Vivid q N system The B/W Printer can be connected to either of the USB ports (upper or lower) on the rear connectors panel.
Page 102 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL NOTE: Once the printer is connected, perform the following functionality check: • "B/W and Color Printer Test" on page 4-24 should be performed 3-7-1-4-1 Configuring the Sony UP-D897 Printer To configure the Sony UP-D897 Printer, the following steps are required: 1.) Click the Tcpip tab on the Connectivity screen (see Figure 3-14 on page 3-23).
Page 103 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5.) From the menu, select Printer > Properties. Figure 3-24 Sony UP-D897 printer configuration dialog box 6.) The Sony UP-D897 Properties screen opens. Select Printing Preferences..., Figure 3-25 Sony UP-D897 Properties Screen Chapter 3 - System Setup 3-31...
Page 104 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7.) From the Printing Preferences dialog, under Orientation: A.) Under Paper, click the scroll-down arrow and select the required paper size. B.) Under Orientation, choose the required printing orientation. Figure 3-26 Printing Preferences screen 8.) Click OK and return to the Connectivity screen.
Page 105 The Digital Color Printer connection in the different scenarios is explained below. • No SafeLock Cart - connection directly to the Vivid q N system The Digital Color Printer can be connected to either of the USB ports (upper or lower) on the rear connectors panel.
Page 106: Connecting Peripherals
No SafeLock Cart - connection directly to the Vivid q N system The USB Global modem can be powered via the USB port on the Vivid q N system with no need for additional power. The modem should be connected to the lower USB port on the rear connectors panel.
Page 107 CAUTION Vivid q N system, do not use the USB ports on the SafeLock cart. For network security reasons, both USB ports on the Vivid q N system must be configured CAUTION separately when installing the wireless USB network adaptor.
Page 108 IMPORTANT - the following steps must be performed in the order stated. NOTICE (If the USB cable is connected first while power to the Vivid q N is ON, the drive will not be recognized. In this event, it will be necessary to re-boot the system).
Page 109 To load or upgrade system software, and for the use of GE Healthcare Field Engineers when performing various other functions. NOTE: For more details, refer to the latest version of the Vivid q N User Manual. Refer in particular to the Archive chapter. Chapter 3 - System Setup...
Page 110 Removal Procedure 1.) To remove the Samsung DVD/CD-RW drive (Model SE-TO84M/RSBN): a.) Disconnect the USB cable that connects the Vivid q N rear panel to the Samsung DVD/CD-RW drive rear panel. b.) Disconnect the 5V power supply output cable from the power port on the Samsung DVD-R/RW drive rear panel.
Page 111 Mini USB Port Figure 3-30 Mini USB Port on Samsung DVD/CD-RW Drive 3.) Connect the other end of the USB cable to the Vivid q N USB port at the rear of the Vivid q N - see Figure 3-31.
Page 112 This procedure relates to DVD/CD-RW Drive Samsung Model SE-TO84M/RSBN. Removal Procedure 1.) Turn OFF the power to the Vivid q N scanner and switch off the circuit breaker. 2.) Disconnect the power from the SafeLock Cart and from the Vivid q N scanner.
Page 113 4.) Plug the USB connectors into the USB ports located below the upper shelf of the SafeLock Cart - see Figure 3-35 Figure 3-36. Figure 3-36 USB ports Located Below the Support Tray of the Vivid q N Cart Chapter 3 - System Setup 3-41...
Page 114 3-39). 6.) Re-connect power to the SafeLock Cart and to the Vivid q N system. 7.) Switch on the circuit breaker and turn ON power to the Vivid q N system. 8.) Perform the following test: a.) Insert a CD-R disk in the DVD/CD-RW Drive.
Page 115 This connection must be via a USB-to-SCSI adaptor; one side of the adaptor being connected to the Vivid q N USB port, and the other side to the rear of the MOD drive. When connecting the MOD drive directly to the system, it is necessary to use an additional power source.
Page 116 SafeLock Cart itself, via one of the isolated peripheral power outlets provided on the cart. 3-7-2-5 External USB Hard Disk IMPORTANT Do not connect the External USB Hard Disk to the Vivid q N system while scanning NOTICE is in progress! This will avoid the risk of causing image artifacts.
Page 117 However, it is highly recommended to use the memory stick that is provided and approved by GE. Other memory sticks may be sensitive to EMC interference - this may affect system performance and/or image quality.
Page 118 IRECTION EVISION IVID Q ERVICE ANUAL • Vivid q N mounted on SafeLock Cart As above. NOTE: After connecting the Footswitch to the system, define the required functionality settings, as follows: 1.) Press Config to access the Configuration screen. 2.) Select Imaging, then activate the Application tab - see Figure 3-41.
Page 119 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3.) Using the Footswitch Functionality drop-down menus, select the required functionality for the Left, Middle and/or Right Footswitch - see the example in Figure 3-42 Figure 3-42 Footswitch Functionality Settings Chapter 3 - System Setup 3-47...
Page 120 A Mitsubishi VCR is used in this configuration - use the type that is suited to your region. The video signal is received through a VGA-to-video converter. 1) Connect one end of the VGA cable to the VCR OUTPUT located on the Vivid q N rear connector panel (see note below).
Page 121 Press the power ON switch on the VCR. b.) Press the power ON switch on the video converter. c.) Turn ON power to the Vivid q N system. 7.) Press the Input Select button (see Figure 3-45 on page 3-48) on the video converter three times in order to select VGA Input as your signal source.
Page 122 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8.) Press on the three buttons <CTRL> <ALT> <Page Erase> simultaneously. The following screen will appear. Figure 3-48 Intel® Dual Display Clone 9.) Select the Intel® Dual Display Clone icon and press OK - see Figure 3-48 NOTE: If the VGA cable is not properly connected to the rear panel, or in the event that the...
Page 123 VCR as this will ensure that both safety and image quality levels meet universal medical standards. 1) Connect one end of the VGA cable to the VGA OUTPUT located on the Vivid q N unit (refer to Figure 3-9 on page 3-16).
Page 124 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-7-2-9 Connecting the VGA Splitter Figure 3-51 VGA Splitter VGA Cable Power Cable DVI Cables Figure 3-52 Cables and Bracket for Wall Mounting 3-52 Section 3-7 - Completing the Hardware Installation...
Page 125 ANUAL NOTE: Installation of Carto3 and the required VGA splitter (to connect to the Vivid q N) shall be done by the BWI field engineer according to the BWI manuals and instructions. To avoid possible electrical shock to user or patient, the Vivid q N should be connected to the...
Page 126 3-52) to the VGA Splitter DVI output ports (as required for further connection to other DVI devices). Refer to Figure 3-54, above. 4.) When connecting the DVI output cable to an external monitor, press V-Out on the Vivid q N system console. The screen shown in Figure 3-55...
Page 127: Charging The Battery
CH5000GE recalibrate the fuel gauge when detected to be out of calibration. The charger is specifically designed to operate with the Vivid q N smart-battery (P/N 2378963-2). The charger is supplied in a carton containing the following items: •...
Page 128 At the end of this procedure, when the battery is fully charged, the solid green LED will be illuminated in the status window, indicating a fully charged battery. 2.) Remove the battery from the charger unit battery bay and install it in the Vivid q N portable ultrasound scanner. 3-56 Section 3-7 - Completing the Hardware Installation...
Page 129 LEDs will be illuminated in the status window, indicating a fully charged, fully calibrated battery. 2.) Remove the battery from the charger unit battery bay and install it in the Vivid q N portable ultrasound scanner.
Page 130: Connecting Probes
3-7-4 Connecting Probes The Vivid q N ultrasound unit operates with various types of probes that are used for scanning patients, including flat phased, convex and linear electronic array probes. Once connected, the probes can be selected for different applications.
Page 131 5) Align the connector with the probe port and carefully push into place, as shown in Figure 3-58. Figure 3-58 Connecting Probe to the Vivid q N 6) Press the connector locking lever upwards to the full vertical position to lock in place, as shown in Figure 3-59.
Page 132 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-7-4-1 Available Probes For a list of the available probes, please see: Section 9-7 "Probes" on page 9-8. 3-60 Section 3-7 - Completing the Hardware Installation...
Page 133: Connecting The Ecg
Figure 3-60 ECG Cables Connected to the ECG Connector Port When disconnecting the ECG Cable from the Vivid q N, do not pull on the cable directly. Carefully CAUTION remove the cable by holding the outer sleeve (closest to the system) while releasing the cable.
Page 134: Connecting The Unit To A Power Source
Connecting the Unit to a Power Source The connection of the Vivid q N ultrasound unit to a power source should be performed by a qualified person who has completed basic Vivid q N System User Training. Use only the power cords, cables and plugs provided by or designated by GE to connect the unit to the power source.
Page 135 3-7-6-2 Disconnecting the Ultrasound Unit from the Electrical Outlet Make sure the system is powered OFF or in standby mode before disconnecting the Vivid q N CAUTION unit from the electrical outlet and proceed as described in the steps below.
Page 136: Switching The System On/Off
3) When prompted, log in to the system as appropriate. (Refer to the instructions for system login and user security setup as described in the Vivid q N User Manual). The system first enters 2D-Mode with the probe and application that were last used before the system was shut down.
Page 137: Mounting The Vivid Q N On The Safelock Cart (Optional)
GE should be used with the Vivid q N portable ultrasound scanner. The Vivid q N system and the SafeLock Cart should be operated at a distance of more than 15 feet from NOTICE any magnetic field.
Page 138 3.) If necessary, perform the alignment procedure as described in 3-8-2 "Adjusting the SafeLock Cart Locking Mechanism" on page 3-68. 4.) Connect the LAN Cable from the cart to the LAN connector on the Vivid q N rear panel. Docking Connector USB Port LAN Connector Figure 3-64 Vivid q N Rear Panel 5.) Connect the Docking Connector to the rear of the scanner, as shown below.
Page 139 ANUAL 3-8-1 Mounting the Vivid q N on the SafeLock Cart (cont’d) 6.) Connect the USB Cable from the cart to the USB port on the Vivid q N rear panel (Figure 3-64 "Vivid q N Rear Panel" on page 3-66).
Page 140: Adjusting The Safelock Cart Locking Mechanism
Figure 3-67 Figure 3-86--Adjusting the SafeLock Cart Locking Mechanism 3.) Check that the Vivid q N portable ultrasound scanner is locked correctly onto the two rear locking teeth (if not, push the scanner fully back into position until an audible click is heard).
Page 141: Configuration
EVISION IVID Q ERVICE ANUAL Section 3-9 Configuration 3-9-1 Overview Table 3-5 below outlines the Vivid q N Configuration procedures described in the relevant sub-sections. Table 3-5 Configuration Procedures PAGE SUB- SECTION DESCRIPTION NUMBER 3-9-2 3-69 Vivid q N Configuration...
Page 142: Vivid Q N Configuration
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-9-2 Vivid q N Configuration 3-9-2-1 Preparations Press CONFIG (F2) and log on as Adm (see "Log On to the System as ADM" on page 4-10). 3-9-2-2 Enter Location Figure 3-68 Hospital and Department Name...
Page 143 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-9-2-3 Date and Time Adjustments Figure 3-69 Date and Time Adjustments NOTE: If the date and time displayed by the system are set to the BIOS default value, it may be necessary to replace the BIOS battery - see "BIOS Battery Replacement"...
Page 144 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-9-2-4 Language Selection Language Figure 3-70 Language Selection Table 3-8 Language Adjustments STEP TASK EXPECTED RESULT(S) Open the Configuration Window, see "Log On to the System as ADM" on page 4-10. The System Settings Window is displayed. Select SYSTEM, if needed.
Page 145 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 3-8 Language Adjustments (cont’d) STEP TASK EXPECTED RESULT(S) The Regional and Language Options dialog box opens: For Russian and Greek languages only: Reboot the system and, at the Windows level, navigate to the Control Panel.
Page 146 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-9-2-5 Units of Measure Units Figure 3-71 Select Units of Measure Table 3-9 Select Units of Measure STEP TASK EXPECTED RESULT(S) Open the Configuration Window, see "Log On to the System as ADM"...
Page 147: Service Screen Set-Up
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-9-3 Service Screen Set-up 3-9-3-1 Overview The Service Screen gives you access to: • Select Video Format to be used by the VCR • Select the VCR type • Adjust LCD Display Contrast and Backlight Intensity •...
Page 148 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-9-3-3 Adjust Keyboard Backlight Intensity • Press <CTRL> + L. • Use the sliders in the Front Panel Lights Setup dialog box to adjust Backlight Intensity of the Alphanumeric keyboard, Extended ultrasound keyboard, and/or Active keys, as required. Adjust Backlight Intensity As Required Figure 3-73 Keyboard Light Intensity Adjustment...
Page 149 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-9-3-5-1 Regional Options • Select appropriate Format and Location, then click Apply. Figure 3-75 Regional Options Chapter 3 - System Setup 3-77...
Page 150 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-9-3-5-2 Languages 1.) Under the Languages tab, click Details to select appropriate Language. 2.) If necessary, activate applicable Supplemental Language Support check box, then click Apply. Figure 3-76 Languages 3-78 Section 3-9 - Configuration...
Page 151 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-9-3-5-3 Advanced 1.) Under the Advanced tab, select a language version of the non-unicode programs you want to use, then click Apply. Figure 3-77 Advanced Chapter 3 - System Setup 3-79...
Page 152 Windows Installation Wizard. Normally, all software drivers are pre-installed and there is no need to use this functionality. In special cases where there is a need, follow the instructions provided by GE Medical Systems or the instructions in the respective printer installation manual.
Page 153: Configuring Peripherals
3-9-4 Configuring Peripherals 3-9-4-1 Approved Peripherals The following lists the internal peripherals available for use with the Vivid q N portable ultrasound scanner and details their method of connection: • Printer - Black & White, digital, Sony (via USB). •...
Page 154 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-9-4-3 Virtual Printing (Optional) Virtual printing is not configurable. The functionality of virtual printing provides the ability to print to a specific printer, even though it is not physically connected. Once the printer has been re-connected again, all the spooled print jobs will be printed out automatically.
Page 155 • B&W or Color printer (recommended Port 4) Configuration - Recommendation 2 • Memory Stick or HP460+Batt plugged directly into the upper USB port on the rear of the Vivid q N ultrasound scanner. Chapter 3 - System Setup 3-83...
Page 156: Software Options Configuration
Figure 3-84 Type Software Option Key Incorrect password entry will result in loss of system options. CAUTION If password is incorrect, please contact your local GE Service representative. 5.) Type the Password (Software Option Key). 6.) Press OK to save the new setting.
Page 157: Connectivity Setup
By utilizing dataflows, the user can configure the Vivid q N ultrasound unit to optimally meet the needs of the facility, while keeping the user interface unchanged. Once the dataflow is selected, the actual location of the database is entirely transparent.
Page 158 EVISION IVID Q ERVICE ANUAL 3-10-1-3 Dataflow Examples Vivid q N LocalArchive-Int.HD dataflow: The local database is used for patient archiving. Images are stored to internal hard drive. Vivid q N LocalArchive-MOD dataflow: The local database is used for patient archiving.
Page 159 Vivid q N and a DICOM Server in a Network In this configuration, the Vivid q N is configured to work with a DICOM server in a network environment. Usually, this will be the hospital network. Images are first saved on the local image buffer on the scanner.
Page 160: Physical Connection
ERVICE ANUAL 3-10-2 Physical Connection 3-10-2-1 Ethernet Switch Connections An Ethernet Switch (P/N: 066E0741), is used to connect the Vivid q N system to an EchoPAC PC and a network printer. Ethernet Cable Informative LEDS connectors MDI Button Controls the fifth connector, making it crossed or non-crossed.
Page 161 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-10-2-3 Hospital Network Connection to EchoPAC PC Workstation Using standard non-crossed cables and MDI switch set to position =HUB, connect like this. Wall connection Vivid3 or Vivid7 EchoPAC PC Figure 3-88 Hospital Network Connections See the EchoPAC PC Service Manual (Part Number EP091298) for details about the EchoPAC PC, and the required set-up procedures.
Page 162 3-36. 2.) Insert the Wireless USB driver P/N 5391287 identified with the GE label in the DVD drive. 3.) Boot up the system in maintenance mode and navigate to Windows Explorer. 4.) Create a new folder on the system’s D drive and name it WIFI DRIVER.
Page 163 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 9.) Select "Install from a list or specific location (Advanced)" - see Figure 3-90 and click Next. Figure 3-90 Install from a List or Specific Location 10.)Select Include this location in search (Figure 3-91) and browse to "D:\WIFI DRIVER\"...
Page 164 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-92 WIFI DRIVER Folder 12.)Select the WIFI DRIVER folder, then click OK. The following screen opens: Figure 3-93 Hardware Update Wizard 13.)Click Next. The installation process continues displaying wizard screens until installation is complete. 14.)Click Finish The installation process is complete.
Page 165 ANUAL 3-10-2-4-2 Configuring the Wireless Adaptor 1.) From the default Vivid q N scanner screen, press Config. Select the Connectivity tab and from the Connectivity screen, click TCP/IP. 2.) Click Advanced Settings to open the Network Connections screen - see Figure 3-94.
Page 166 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-95 Wireless Network Connection 8 4.) Select the appropriate wireless network and click Connect. (In this example - Figure 3-95 - the wireless network connection is Vivid_S-Testing.) The Wireless Network Connection dialog box opens - see Figure 3-96.
Page 167 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The Wireless detection process screen is displayed - Figure 3-97. Figure 3-97 Wireless Detection Process At the end of the wireless detection process, a message displays on the screen indicating that the wireless adaptor is connected - see Figure 3-98.
Page 168 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-99 CISCO_350 Sub-directory 3-96 Section 3-10 - Connectivity Setup...
Page 169 3-10-2-1 "Ethernet Switch Connections" on page 3-88. Connection via Hospital Network You will need one network cable to connect the Vivid q N to a wall outlet on the hospital’s network. 3-10-2-8 Connection between a Vivid q N and a DICOM Server on a Network You will need one network cable.
Page 170: Connectivity Configuration
ERVICE ANUAL 3-10-3 Connectivity Configuration NOTE: If connected to a stand-alone network (Peer-to-Peer network with a Vivid q N scanner, an EchoPAC PC work station and eventually a network printer), you should use default delivery settings. 3-10-3-1 Introduction To be able to use the network functions when connected to a hospital network, the scanner must have a proper network address.
Page 171 4.) In addition, the scanner’s AE Title must be entered in the DICOM server’s setup. AETitle IP Address Subnet Mask Default Gateway Figure 3-101 TCP/IP Set-up for Vivid q N 3-10-3-4 Set the Remote Archive’s Network Information In the Remote Archive Setup area of the screen (see example in Figure 3-102), enter the following: 1.) Remote Archive IP address.
Page 172 ERVICE ANUAL 3-10-3-5 Vivid q N Remote Path Configuration The Vivid q N Remote Path feature enables the user to define a user name. 3-10-3-6 Configuring the Vivid q N Remote Path NOTE: Before starting this procedure, verify that the destination PC / Network has a Shared folder (remote path) with user permissions.
Page 173 Figure 3-104 Save New TCP/IP settings The new settings are saved to a common settings file. After a restart, the settings are also included in other screens. 2.) Restart the Vivid q N system to activate the changes. Chapter 3 - System Setup 3-101...
Page 174 ERVICE ANUAL 3-10-3-8 Configuring the Vivid q N and Network PC for a Peer-to-Peer Connection NOTE: The following steps are performed on the Vivid q N scanner. The instruction Select = trackball to the specific item and press the Set button on the control panel.
Page 175 The Internet Protocol (TCP/IP) Properties dialog box opens. Figure 3-107 Internet Protocol (TCP/IP) Properties 10.)Activate the Use the following IP address check box. 11.)Type in the Vivid q N IP address 10.0.0.1. NOTE: The IP must be different from the IP address used for network computer.
Page 176 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL a.) Double-click on My Computer icon on desktop. b.) Double-click on Control Panel icon. 2) Double-click on Network Connections icon. 3) Double-click on Local Area Connection icon. The Local Area Connection Properties dialog box opens. Figure 3-108 Local Area Connection Properties 4) Select Internet Protocol (TCP/IP).
Page 177 9) Click OK, close all windows and approve all changes. Return to regular mode. 10) Connect the Vivid q N and network computer LAN connection using a cross over Network cable. (Normally with RED connector covers on both sides, cable not longer than 100 meters).
Page 178 ERVICE ANUAL 3-10-3-9 Configuring the Vivid q N and Network PC for a LAN Connection NOTE: The following steps are performed on the Vivid q N scanner. The instruction Select = trackball to the specific item and press the Set button on the control panel.
Page 179 Figure 3-112 Internet Protocol (TCP/IP) Properties 10.)Activate the Use the following IP address check box. 11.)Type in the Vivid q N IP address 10.0.0.1 or the one provided by the local network administrator. NOTE: The IP must be different from the IP address used for network computer.
Page 180 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL NOTE: The following steps are performed on the Network Computer. 1) On the network computer, access the Control Panel, as follows: a.) Double-click on My Computer icon on desktop. b.) Double-click on Control Panel icon. 2) Double-click on Network Connections icon.
Page 181 7) Click OK, close all windows and approve all changes. Return to regular mode. 8) Connect the Vivid q N and network computer LAN connection using a regular Network cable. The Vivid q N and the network computer are now ready for export, import of files.
Page 182: Set Up Connection To A Dicom Server In A Network
Set Up Connection to a DICOM Server in a Network In this case, the Vivid q N is configured to work with a DICOM server in a network environment. Images are first saved on the local image buffer on the scanner. At the end of the examination, the images are sent to the DICOM server via a DICOM spooler.
Page 183 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The selected flow is shown, as seen in the example in Figure 3-116 below (Worklist/Local Archive - DICOM Server/Int. HD). Figure 3-116 Worklist/Local Archive - DICOM Server/Int. HD Flow Chapter 3 - System Setup 3-111...
Page 184 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 6.) Select Worklist (so it is highlighted) and then select Properties to display the Properties dialog. Worklist Properties Dialog Select Worklist and then select Properties Figure 3-117 Select Worklist Properties Dialog Box 7.) Click on "Search Criterias"...
Page 185 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 9.) In the Select Tag drop down menu select "00080060 Modality". 10.)Type US in the Value text box and click on "Add to List". The Search Criterias window is updated (see Figure 3-118).
Page 186 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-120 DICOM Server’s Properties Dialog Box 13.)Follow the steps below to change the IP-Address settings: a.) From the IP-Address pull-down menu, select <Modify> to display the IPs dialog box. Figure 3-121 Select <Modify> b.) From the IPs dialog box, select the server you want to modify, then select Modify.
Page 187 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL c.) Edit the name and/or the IP address of the server, see Figure 3-123. Name IP address Figure 3-123 Edit Name and/or IP address d.) Click OK to save the new settings and close the Edit Name dialog box. e.) Click OK to close the IPs dialog to return to the Properties dialog box.
Page 188 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-10-4-3 Verify the Connection to a Device 1.) Select (highlight) the device to which you want to verify the connection. Select device to be verified. Check Figure 3-125 Verify Connection to a Device 2.) Select CHECK to start the connection to the device verification process.
Page 189: Setup Connection To Hl7 Server In A Network
3-10-5-1 Introduction The procedures below describe how to set up the Vivid q N workstation so it can connect to the Hospital Information System (HIS), via the Vivid HL7 Gateway. By connecting to the HIS, demographic information (i.e. Patient ID, Name, Gender, etc.) can be retrieved from the HIS, reducing “double-work”...
Page 190 Test Connectivity with the Vivid HL7 Gateway The purpose of this test is to verify that the Vivid q N has connectivity with the Vivid HL7 Gateway. 1.) From either the Current or Dataflow view, expand the Dataflow incorporating the Gateway Modality Worklist service.
Page 191 3.) Mitra support personnel have not yet configured the Gateway to accept Modality Worklist queries from the Vivid q N. Verify that the Vivid q N computer name matches the value specified for the Gateway Modality Worklist service and that it also matches the value supplied to the Mitra support personnel.
Page 192: Query/Retrieve (Q/R) Setup
3-10-6-1 Overview The Query/Retrieve function makes it possible to search for and retrieve DICOM data from a DICOM server for further analysis on the Vivid q N. 3-10-6-2 Query/Retrieve Setup on the Vivid q N 1.) Press CONFIG (F2) and log on as Adm, as described in "Log On to the System as ADM"...
Page 193 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-128 Query/Retrieve Workflow 5.) Select QueryRetrieve so it is highlighted and then select Properties to display the Properties dialog box. QUERY RETRIEVE PROPERTIES DIALOG SELECT QUERY RETRIEVE AND THEN SELECT PROPERTIES Figure 3-129 Select Query/Retrieve’s Properties Chapter 3 - System Setup 3-121...
Page 194 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL IP-ADDRESS DOWN-ARROW AE TITLE PORT NO Figure 3-130 DICOM Query/Retrieve properties 6.) Select the IP-address down-arrow to choose the DICOM Query/Retrieve server from the pull-down menu. In some cases, the server to use is the same as used for DICOM Storage. If the server to use is missing from the list, select <Modify>...
Page 195 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL SEARCH CRITERIAS SELECT TAG ADD TO LIST REMOVE Figure 3-131 Select Search Criterias 2.) Select the correct tag from the Select Tag pull-down menu. 3.) If needed, type in the value. 4.) Select Add to List. 5.) Click OK to close the Search Criterias window.
Page 196 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-10-6-3 Query/Retrieve Verification SMILEY VERIFICATION CHECK BOX Figure 3-132 DICOM Query/Retrieve Properties Follow the Steps Below to do a First Test (Ping) of the Connection 1.) Select the Smiley button to Ping the server. 2.) If the network connection to the server is OK, it will be illustrated by a smiling Smiley A sad Smiley indicates that the network connection is failing.
Page 197 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Follow the Steps Below to Test the DICOM Query/Retrieve Workflow NOTE: This check uses both Ping and DICOM Ping. QUERYRETRIEVE CHECK Figure 3-133 Check the DICOM Query/Retrieve Workflow 1.) Select QueryRetrieve from the Selected devices list. 2.) Select Check.
Page 198 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL If the test fails, a pop-up warning is displayed, see left illustration in Figure 3-135. Select OK to continue. A red “X” to the left of the Selected devices indicates that the test failed.
Page 199: Mpegvue Export Configuration
3-10-7-1 Introduction The procedures below describe how to set up the Vivid q N portable ultrasound scanner for MPEGVue export. This provides the user with the ability to export an entire patient exam into standard supported media (such as, CD, DVD, or USB Memory Stick [disk-on-key]) in standard MPEG or JPG format. The exported exam can later be read on any PC.
Page 200 EVISION IVID Q ERVICE ANUAL 3-10-7-3 Configuring the Vivid q N for MPEGVue Export 1) Press the Config (or F2) button and log on as Adm, as described in "Log On to the System as ADM" on page 4-10. 2.) Select Connectivity.
Page 201 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-137 eVue Properties The eVue Properties Dialog box opens: Figure 3-138 eVue Properties Dialog Box 6) In the Remote Path field, type in the path to which you want to export MPEGVue (when this feature is used).
Page 202 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-10-7-4 Exporting to MPEGVue When exporting to MPEGVue, the Media can be one of the following supported types: • • • USB Memory stick (disk-on-key) 1.) Insert the required media into the appropriate drive (or USB port), when applicable. 2.) From the main screen, trackball to the Patient button and press SET.
Page 203 9.) If required, click OK then select any additional Patient Files for export. 10.)When export complete, click OK then remove the media containing the exported MPEGVue data from the Vivid q N system. NOTE: If any problems occurred with copying the Patient Files during the export process, an error message such as the one below will be displayed, showing the status of each of the transferred Patient Files.
Page 204: Evue Dataflow Configuration
Introduction It is possible to configure the Vivid q N portable ultrasound scanner to allow the user to send images or loops to a remote PC, in almost real time. When pressing Store, the loop will save not only to the local archive (in raw-data format), but will also be transmitted to a designated PC (“e-Vue PC”) on the network...
Page 205 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-140 Connectivity - Dataflow Tab Selected 6.) Click on the Name field to access the drop-down menu. 7.) From drop-down menu, select the Dataflow named Local Archive – Int. HD/eVue. 8.) Trackball to the Selected devices window and select (highlight) eVue (see Figure 3-140).
Page 206 The Vivid q N dataflow is set and ready for export/import of eVue files into a network computer. From now on, whenever the Vivid q N is used for scanning and the Store button is pressed, another person will be able to view the stored loop on the remote e-Vue PC (after a short transmission time).
Page 207 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 2.) Type the patient’s Last Name and ID in the appropriate fields (see Figure 3-142). 3.) Select the Dataflow you intend to use for this patient’s information (in this case, select Local Archive –...
Page 208: Using Mpegvue/Evue On A Remote Pc
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-10-9 Using MPEGVue/eVue on a Remote PC 3-10-9-1 Installing MPEGVue on a Remote PC For systems running a software version earlier than 6.1.0 (build 109), the MPEGVue player is not compatible with Internet Explorer 7, therefore, do not upgrade Internet Explorer on your PC to this version.
Page 209 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-144 Download/Installation Message Examples #2 3-10-9-1-1 Manually Setting the Network PC for eVue Import 1) On the network computer, create a New User by accessing the Control Panel, as follows: a.) Double-click on My Computer icon on desktop. b.) Double-click on Control Panel icon.
Page 210 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The User Accounts dialog box opens: Figure 3-145 User Accounts Dialog Box 3) Select the Advanced Tab. 4) Click on the Advanced button. The Local Users and Groups dialog box opens: Figure 3-146 Local Users and Groups Dialog Box 5.) Select the Users folder and right-click to select New User.
Page 211 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The New User dialog box opens: Figure 3-147 New User Dialog Box 6.) Configure a new user account, as follows (see Figure 3-147): a.) User name: b.) Password: User must change password at next logon c.) Deactivate the check box.
Page 212 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL b.) Now select New and Folder, to create a new folder: Important: When more than one scanner is used to export with eVue, it is recommended to configure each scanner with its own folder for exporting files. c.) Right-click on the New Folder icon and select Rename.
Page 213 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-148 eVue_Import Properties Dialog Box b.) Select the Sharing Tab. c.) Click on the Permissions button. The Permissions for eVue Import dialog box opens: Note: It is recommended to remove this user. Figure 3-149 Permissions for eVue Import Dialog Box d.) Click the Add button.
Page 214 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The Select Users, Computers, or Groups dialog box opens: Figure 3-150 Select Users, Computers, or Groups Dialog Box e.) Click the Object Types button. f.) From the Object Types dialog box, select all to be active (activate all the check boxes, as shown below) and press OK.
Page 215 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-151 Select Users or Groups Dialog Box - Check Names j.) Click the Check Names button. The name and path will be detected by underlining, as shown below. k.) Now click OK. l.) From the Permission for eVue_Import dialog box, highlight and select User Name from the list (see Figure...
Page 216 Close all windows. NOTE: The network computer is now ready to receive files from the Vivid q N system. At this stage, set the appropriate path for export of files into the network computer. For example, for eVue, Data Flow or MpegVue export into the network computer using the browsing option to select the appropriate path.
Page 217 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL c.) Select Control Panel from the Menu. 2.) Double-click on Network Connections as shown above. 3.) Select your network connection and right-click. 4.) From the drop-down menu, select Properties. Chapter 3 - System Setup 3-145...
Page 218 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The Local Area Connection Properties dialog box opens: Figure 3-153 Local Area Connection Properties Dialog Box 5.) Select the Advanced Tab. 6.) Uncheck the Internet Connection Firewall check box, as shown in Figure 3-153.
Page 219 The following message will be displayed indicating that the Firewall is being stopped. 6.) When finished, click Close. 7.) Now you can try to reconnect the network computer to the Vivid q N system. Chapter 3 - System Setup 3-147...
Page 220 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Stopping the Firewall on Windows XP Service Pack 2 1.) On the network computer, access the Control Panel, as follows: a.) Press Start. b.) Select Settings c.) Select Control Panel from the Menu 2.) Double-click on Windows Firewall.
Page 221 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-10-9-2 Un-installing MPEGVue on a Remote PC 1.) Log in to Windows with Administrator permissions. NOTE: You may need to obtain these from the local IT person. 2.) Close all Internet Explorer windows, if open. 3.) From the C:\Program Files\GEULS\eStorePlayer\Version1_0\ folder, double-click on the UnRegisterAll.bat icon, as shown in Figure 3-157...
Page 222 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-158 Uninstall Message 1 Figure 3-159 Uninstall Message 2 5.) From the C:\Program Files\GEULS\eStorePlayer\Version1_0\ folder, delete all files, as shown Figure 3-160 on page 3-151. 3-150 Section 3-10 - Connectivity Setup...
Page 223 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-160 Deleting All Files 6.) Restart Windows, then confirm that the MPEGVue application is no longer installed. Chapter 3 - System Setup 3-151...
Page 224 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-10-9-3 Using MPEGVue Viewer on a Remote PC 3-10-9-3-1 Reading an MPEGVue Exam An MPEG exam can be read on any computer with Windows 2000/XP/2003, provided that DirectX 8.1 (or later) and Windows Media Player 7.1 (or later) are installed. NOTE: DirectX 9 and Windows Media Player 9 are recommended.
Page 225 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 1) Click on the required examination Exam Date (labelled 1 in the example above) to select and display images of that exam. The MPEGVue screen is displayed as shown in the example in Figure 3-162 below.
Page 226 2) Perform the measurement. NOTE: If the original image contains measurements that were taken and stored on the Vivid q N scanner, those measurements will appear in the MPEGvue image. In this case, additional measurements cannot be performed on that image. NOTE: Currently, the measurement function is not available on DICOM images/loops, any secondary captured screens 3D images, or images with discontinuities.
Page 227 3-10-9-3-8 Saved Worksheets On the Vivid q N scanner, it is possible to view the Worksheet and press Store. This will generate a still frame showing a snapshot of the Worksheet with the visible measurements on it. This same snapshot will also be visible in the MPEGvue Viewer.
Page 228 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-163 E-mail Dialog Box - Sending Current Exam 3.) Click Next. The E-mail address window is displayed (Figure 3-164 below). Figure 3-164 E-mail Address Window 4) Select an existing recipient address from the drop-down menu, or type a new address in the Send To field.
Page 229 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 6) Type a unique password for the study. NOTE: The password should be given to the recipient of the e-mail verbally by phone or by other protected means. (It is recommended to keep a separate record of passwords used). 7) Click Next.
Page 230 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The E-mail Dialog box is displayed. Figure 3-168 E-mail Dialog Box 2) Activate the Send Current Image radio button, then click Next. NOTE: If it is necessary to send the MPEGVue Player software to the recipient, first complete this procedure, then proceed to "Sending the MPEGVue Player Software by E-mail"...
Page 231 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The E-mail (addressed to the selected addressee) with the image is sent to the Outbox; during this operation a progress window is displayed: Figure 3-170 Sending Message to Outbox Progress Window When the operation is complete, a Confirmation window is displayed as shown below.. Figure 3-171 Operation Completed Message 5) Click OK to close the message window.
Page 232 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 1) From the E-mail Dialog box, activate the Send Player Software check box: Figure 3-172 E-mail Dialog Box - Sending Player Software 2) Click Next. 3.) From the Email Address Window (Figure 3-169 on page 3-158), select the appropriate recipient address from the drop-down menu, or type the address in the Send To field.
Page 233 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The following message is displayed: 3) When prompted by the Warning message shown below, make sure all Internet Explorer windows are closed except the current window, then click Yes to proceed. Figure 3-173 Warning Message When the installation of the MPEGVuePlayer software is complete, the MPEGVue Player Screen is displayed as shown in Figure 3-175 on page...
Page 234 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-10-9-3-11 Managing and Viewing Exams Received Once the MPEGVue Player software has been installed on a remote computer (as described in "First Time Receipt of MPEGVue Player Software and Images by E-mail" on page 3-160), the user is able to manage and review images or exams received via email, using the MPEGVue utilities described below.
Page 235 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-10-9-3-12 Get New Exams by E-mail 1) From the MPEGVue Startup Menu, click on the Get new exams by email button. The Start MPEGVue screen is displayed, as shown in Figure 3-175 below.
Page 236 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The following message is displayed while the e-mail Inbox is being scanned for studies: When complete, all studies found in the Inbox are listed in the Found Studies dialog box, as shown Figure 3-176 below.
Page 237 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The Password window is displayed:. Figure 3-177 Password Window 6) Enter the same password (for decryption of the study) as that used by the sender of the e-mails. NOTE: The Password is case-sensitive. In the event that an incorrect password is typed, the user is prompted with a warning message, as shown here.
Page 238 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The E-mail message(s) containing the MPEG examination is deleted from “In-box” of Outlook and is moved to the “Deleted-items” box of Outlook. When done, the following message is displayed: 8) Click OK to close the message. The exam is now listed in the MPEGVue Patient List (see Figure 3-179 below) and is ready for...
Page 239 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL View previous exams from E-mail 1) From the MPEGVue Startup Menu, click on the View previous exams from email button. The Patient List is displayed, listing all exams received by email: Figure 3-180 MPEGVue Patient List 2) Click on the required examination Exam Date (labelled 1 in the example above) to select and display images of that exam.
Page 240 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Using Patient Manager 1) From the MPEGVue Startup Menu, click the button. The MPEGVue Patient Manager window opens, as shown below: Figure 3-181 MPEGVue Patient Manager Window - Manage Exams from Email Tab The MPEGVue Patient Manager window has four tabs that provide access to the following utilities: •...
Page 241 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-182 Exams Selected The currently-selected exams are now highlighted in the list and, as shown in Figure 3-182, the cumulative size of the 3 studies is displayed below. The three study management buttons are now as follows: Delete Selected Patients - enabled Copy Selected Patients and Move Selected Patients - remain disabled until at least one Study has been selected and the Destination Path has been specified (providing the destination is...
Page 242 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The user is prompted with the following warning message. Click Yes to confirm the delete command. NOTE: When the selected studies have been deleted, they will no longer be listed in the MPEGVue Patient Manager Patient List.
Page 243 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4.) Manage Other Exams, as follows: a.) Make sure the Manage Other Exams tab is activated as shown in Figure 3-184. Figure 3-184 MPEGVue Patient Manager Window - Manage Other Exams Tab NOTE: When the Manage Other Exams tab is first activated, the MPEGVue Patient Manager Window opens (by default) with the most recently-selected source directory active (even if the user...
Page 244 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-185 Exams Selected for Copying e.) Click the Copy Selected Patients button. During the copy operation, the following message and progress bar is displayed: When done, the currently-selected exam/s are available in the destination folder for review. 3-172 Section 3-10 - Connectivity Setup...
Page 245 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5.) If required, access the System Configuration utility, as follows: a.) Make sure the System Configuration tab is activated as shown in Figure 3-186. Figure 3-186 MPEGVue Patient Manager Window - System Configuration Tab System Configuration read-only information is displayed (in table format) under the following column headings: Item, Value, Minimum Requirements.
Page 246 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Select the required eVue folder destination drive: If applicable, enable the peer-to-peer connection check box then type the correct current IP address and Subnet mask details: Click Save to save the new configuration. The Enable eVue button is now active, as shown in Figure 3-187 below.
Page 247 In cases of a peer-to-peer connection, before using Enable eVue always make sure the two computers (Vivid q N scanner and your PC) are properly configured and connected directly. Before using Disable eVue, your PC should be connected back to the local network.
Page 248 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3-10-9-3-13 Using MPEGVue Player 1.) On the remote computer, open the media (CD or Memory Stick) containing the MPEGVue files, or the folder which was set as being shared for import of eVue files. 2.) On the remote computer, open the folder which was set as being shared for import of eVue files.
Page 249 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 3-188 Image Review Window 5.) From thumbnails mini-pictures (on the left of the screen), select one for review. The selected image is displayed in the Image Review window. As new images are transferred to the remote computer, a message is displayed at the bottom of the image currently being reviewed.
Page 250 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL <View> <Tool Bars> and un-checking all tools that are not required) until both lines of command keys are visible, as shown below. Command Keys Figure 3-189 MPEGVue Player - Command Keys 3-178 Section 3-10 - Connectivity Setup...
Page 251: Storing And Transporting The Unit
Section 3-11 Storing and Transporting the Unit The Vivid q N ultrasound unit mounted on a SafeLock cart weighs up to 45 kg (99 lbs), depending on the configuration. To avoid equipment damage and ensure maximum safety while transporting or moving the unit, the following precautions are recommended: •...
Page 252: Completing The Installation Paperwork
Figure 3-190 on page 3-181), for future reference. 3-12-1 Installation Acceptance Test Criteria A Vivid q N ultrasound scanner is ready for use only if the tests and checks described in Chapter 3 - System Setup (this chapter) and Chapter 4 - General Procedures and Functional Checks of this Service Manual meet the expected results.
Page 253: Product Locator Installation Card
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 3-13 Product Locator Installation Card NOTE: The Product Locator Installation Card shown may not be the same as the provided Product Locator card. From the factory, a sheet with four Product Locator cards for transportation and one for Installation are included.
Page 254: User Manual(S)
3-13-1 User Manual(s) Check that the correct Vivid q N User Manual for the system (and relevant software revision), is included with the installation. Specific language versions of the Vivid q N User Manual may also be available. Check with your GE Sales Representative for availability.
Page 255: General Procedures And Functional Checks
Purpose of Chapter 4 This chapter describes the functional checks that must be performed either as a part of the installation procedure, or as required during servicing and periodic maintenance of the Vivid q N ultrasound scanner. Note: Refer to...
Page 256: Specific Equipment Required
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-1-2 Specific Equipment Required • An empty (blank) MO Disk; P/N: 066E0490 (1.3 GB) P/N: 066E0519 (5.4 GB) P/N: 066E0514 (8.6 GB) • ECG Pads • ECG Cable: IEC / EUROPE, ASIA, ROW, P/N: 2378938-2 •...
Page 257: General Procedures
ENSURE THAT THE POWER CORD AND PLUG ARE INTACT AND THAT THE DANGER POWER PLUG IS THE PROPER HOSPITAL-GRADE TYPE (WHERE REQUIRED). Use only power supply cords, cables and plugs provided by or designated by GE. NOTICE The system requires all covers.
Page 258 8-47. Follow These Steps to Connect Mains Power to the Unit Connecting the Vivid q N ultrasound unit involves preliminary checks of the power cord, voltage level and compliance with electrical safety requirements. 1) Ensure that the wall outlet is of appropriate type, and that the power switch is turned OFF.
Page 259 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-2-2-2 Turning the System ON 1) Verify that the ultrasound unit has been connected to the mains power wall outlet via the AC connector on the rear of the system (as previously described) and that mains power is turned ON. When AC power is applied to the scanner, the On/Off button on the control console illuminates amber, NOTICE indicating the Back-end Processor is in Standby mode.
Page 260 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 4-3 Start-up Progress Bar for Vivid i n 3.) The software initiates and sets up the Front-End electronics and the rest of the scanner. 4.) The Keyboard backlight is lit. 5.) As soon as the software has been loaded, a 2D screen is displayed on the monitor, as shown below.
Page 261: Power Shut Down
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-2-3 Power Shut Down When switching the unit OFF, the system performs an automatic shutdown sequence. NOTE: After turning OFF the system, wait at least 10 seconds before turning it on again. The system may not be able to boot-up if power is recycled too quickly.
Page 262 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-2-3-1 Standby Mode Follow the steps below to select Standby Mode This procedure describes the steps required to power down the unit to Standby mode: NOTE: Don’t press the On/Off button too long. If you press the button too long (more than 3-4 seconds), a full shutdown is started.
Page 263 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-2-3-2 Complete Power Down NOTE: This function is not available from Standby mode. Follow this procedure to perform a complete system power-down 1.) Hold down the On/Off button for 3-5 seconds to evoke the display of the System Exit dialog box (see Figure 4-5 on page 4-7).
Page 264: Log On To The System As Adm
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-2-4 Log On to the System as ADM Table 4-2 Logging on to the System as ADM Step Task Expected Result(s) Press Config on the alphanumeric keyboard. If not already logged on, the Operator Login window is displayed. Note: The default password is ulsadm Select the down-arrow to the right of the Operator field to view the Operator pull down list...
Page 265 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 4-2 Logging on to the System as ADM (cont’d) Step Task Expected Result(s) Select System to access the System Setup window. The System Settings window is displayed Proceed to select the required settings. Chapter 4 - General Procedures and Functional Checks 4-11...
Page 266: Using Removable Media
4-2-5-1 Introduction Vivid q N is equipped with a Magneto Optical Disk Drive (MOD Drive) and a DVD/CD-RW Drive (as an option from system version BT12). The MOD Drive can be connected to either of the USB ports (upper or lower) on the rear connectors panel.
Page 267 Refer to 8-7-2-5 "External USB Hard Disk Installation Procedure" on page 8-136 for instructions on initial configuration and connecting the External USB Hard Disk to the Vivid q N portable ultrasound scanner. Chapter 4 - General Procedures and Functional Checks...
Page 268 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL After connecting the External USB Hard Disk to the system, perform the functional checks described in 4-3-2-5 "External USB Hard Disk Test" on page 4-27 4-2-5-5 Installing DVD/CD into DVD/CD Drive NOTE: Use only CD-R, DVD-R or DVD+R media from a reputable vendor and only high-grade media types.
Page 269: Labeling Removable Media
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-2-5-6 Eject and Remove DVD/CD from DVD/CD Drive Do not eject the DVD/CD using the button on front of the DVD/CD Drive. NOTICE In some cases, the DVD/CD media is ejected automatically. If not automatically ejected, use the manual ejection method as described in the following steps: 1.) Select the Eject button on the screen.
Page 270: Verifying Removable Media
Table 4-3 Saving Presets 1 of 2 STEP TASK FUNCTION Insert an empty, formatted MO disk labelled “PRESETS” and marked with Vivid q N’s serial number and the date, into the MO Drive. For more information about formatting, see "Formatting Removable Media" on page 4-15.
Page 271 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 4-3 Saving Presets (cont’d) 2 of 2 STEP TASK FUNCTION Enable the User Defined Configuration check box. Select the MOD as the Destination. Press Backup Now. A copy of the Presets is saved on the MO disk. Press <Alt>...
Page 272 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-2-9-2 Loading Presets from an MO Disk Table 4-4 Loading Presets STEP TASK FUNCTION Insert the MO disk with the archived presets into the MOD. Press Config (or F2); select Admin The Restore window is displayed. then select Restore.
Page 273: Functional Checks
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 4-3 Functional Checks 4-3-1 Basic Controls 4-3-1-1 Bearing Handle Test Table 4-5 Bearing Handle Test - Recommended Step Task Expected Result(s) Verify that no peripherals nor power supplies are Disconnect all power supplies and peripherals. connected to the system.
Page 274 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-3-1-3 External Keyboard Test NOTE: The External Keyboard test also includes testing of the following components: TGC Sliders, Rotary, Keyboard backlight, Button backlight, and Active Button. Table 4-7 External Keyboard Test - Recommended Step Task Expected Result(s)
Page 275 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 4-7 External Keyboard Test (cont’d)- Recommended Step Task Expected Result(s) Perform the BUTTON ACTIVITY TEST, as follows: a.) Change the combo box near the Front Panel button to Reset to power up conditions and press the Front Panel button b.) Change the combo box near Front Panel button to Enable transmission and press the Front Panel...
Page 276 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-3-1-4 Trackball Test Table 4-8 Trackball Test - Recommended Step Task Expected Result(s) Boot-up the System in Regular Scanning Mode Press Config Under the Connectivity tab, select TCPIP then Advanced Settings Click on View In the address bar, type Desktop and press <Enter>...
Page 277 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-3-1-6 CW Test Table 4-10 CW Test - Recommended Step Task Expected Result(s) Boot-up the System in Regular Scanning Mode Press Alt + Config to enter Diagnostics Mode From the Diagnostic Test tree, select Front End Test. Run Full System Test and press Start PASS Connect the 3S-RS probe to the probe port.
Page 278: Peripherals
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-3-2 Peripherals 4-3-2-1 VCR Test Table 4-12 VCR Test - Recommended Step Task Expected Result(s) Connect a Mitsubishi 9600 VCR and video converter to Verify that you follow all the procedure instructions the system, restart the system and load an SVHS described in "Connecting the VCR"...
Page 279 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-3-2-4 Wireless USB Network Test NOTE: When the Wireless Network USB Adaptor is installed in a new system, the functionality is verified as described in "Configuring the Wireless Adaptor" on page 3-93. NOTE: When the Wireless Network USB Adaptor is installed in a system that is already configured, proceed as described below.
Page 280 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 4-8 Information - Check Status Box 6.) Click OK. The system displays the Dataflow screen indicating that the device check has been successfully performed as indicated by the green confirmation tick - see Figure 4-9.
Page 281 Vivid q N database. Import the dummy patient file and images from the The patient file is now listed in the Vivid q N database. External USB Hard Disk. Open the patient file and check that the images are The newly-imported images are displayed correctly on available for review.
Page 282: Safelock Cart Functional Tests
SafeLock Cart Functional Tests NOTE: In the event that when mounting the Vivid q N portable ultrasound scanner on the SafeLock Cart, the unit does not lock firmly in position when inserted into the safelocks (or, if when removing the unit from...
Page 283: Back End Processor Tests
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-3-4 Back End Processor Tests 4-3-4-1 Magneto Optical Drive (MOD) Test Table 4-18 MOD Test - Recommended Step Task Expected Result(s) Restart the system performing a full shutdown and During the boot-up process, verify that the messages bootup, as described in "Power ON/Boot-up"...
Page 284 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-3-4-2 DVD/CD Writer Test Table 4-19 DVD/CD Writer Test - Recommended Step Task Expected Result(s) Connect the DVD to the power and to the system (see "DVD/CD-RW Drive" on page 3-36). Connect a probe to System and DVD connected.
Page 285 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 4-19 DVD/CD Writer Test (cont’d) - Recommended Step Task Expected Result(s) Press Alt+E and select CD/DVD Writable (H:\) from the The message Media Ejected is displayed. menu. Remove the DVD from the drive. The exams and images that were exported and Verify that all of the saved exams and images of the imported for the Test Patient should appear in the...
Page 286: Image Testing
"Tissue Velocity Imaging (TVI) Checks" on page 4-37 "Color Mode Checks" on page 4-34 "Probe/Connectors Check" on page 4-38 NOTE: For more details, refer to the information provided in the Vivid q N User Manual. 4-4-1 2D Mode (B Mode) Checks 4-4-1-1 Introduction The 2D Mode is the Vivid q N system’s default mode.
Page 287: M Mode Checks
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-4-1-3 Adjust the 2D Mode Controls Always use the minimum power required to obtain acceptable images in accordance WARNING WARNING with applicable guidelines and policies. 1.) Press 2D on the Operator Panel to access 2D mode. 2.) The following Image Controls are used to optimize the 2D picture.
Page 288: Color Mode Checks
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-4-2-1 Preparations 1.) Connect one of the probes. "Connecting Probes" on page 3-58 for information about connecting the probes. 2.) Turn ON the scanner. The 2D Mode window is displayed (default mode). 3.) Press MM on the Operator panel to bring up an M-Mode picture on the screen.
Page 289 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL NOTE: The scale value may affect FPS, Low Velocity Reject, and Sample Volume. • Adjust Low Velocity Reject to remove low velocity blood flow and tissue movement that reduces image quality. • Adjust Variance to detect flow disturbances.
Page 290: Pw/Cw Doppler Mode Checks
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL • Adjust Power to obtain an acceptable image using the lowest setting possible. NOTE: The Power setting affects all other operating modes. Adjust the following settings to further optimize display of the image: •...
Page 291: Tissue Velocity Imaging (Tvi) Checks
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL • Adjust Frame rate to a higher setting to improve motion detection, or to a lower setting to improve resolution. NOTE: Frequency and Frame rate settings may affect the Low Velocity Reject. •...
Page 292: Probe/Connectors Check
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4-4-6 Probe/Connectors Check TAKE THE FOLLOWING PRECAUTIONS WITH THE PROBE CABLES: CAUTION - KEEP AWAY FROM THE WHEELS - DO NOT BEND - DO NOT CROSS CABLES BETWEEN PROBES Table 4-21 Probe and Connectors Checks Step Task Expected Result(s)
Page 293: System Turnover Checklist
Section 4-5 System Turnover Checklist Before returning the Vivid q N ultrasound scanner to regular operational use, the System Configuration settings should be checked. In 2D-Mode, press Config on the keyboard and check the settings in accordance with those listed or referenced in...
Page 294: Site Log
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 4-6 Site Log Table 4-1: Vivid q N Site Log Date Service Person Problem Comments 4-40 Section 4-6 - Site Log...
Page 295 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 4-1: Vivid q N Site Log (cont’d) Date Service Person Problem Comments Chapter 4 - General Procedures and Functional Checks 4-41...
Page 296 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL This page was intentionally left blank. 4-42 Section 4-6 - Site Log...
Page 297: Components And Function (Theory)
Section 5-1 Overview 5-1-1 Purpose of Chapter 5 This chapter explains concepts, component arrangement, and sub-system functions for both the Vivid q N systems. It also describes the power distribution system and probes. Table 5-1 Contents in Chapter 5 Section Description...
Page 298: General Information
Section 5-2 General Information The Vivid q N system is an ultra-light handheld ultrasound scanner that can be used with both phased, linear and curved array ultrasound probes and Doppler (Pedof) probes. Weighing only 5 kg (11 lb), each system is extremely versatile and - depending upon the installed software - can be used for various imaging modes, such as: •...
Page 299 ERVICE ANUAL Vivid q N systems have a digital beam forming system (incorporated in the Front End) that can handle up to 192 element linear probes using multiplexing. Signals flow from the Probe Connector Panel, to the Front End (FE) Electronics, to the Back End Processor (BEP), and finally are displayed on the monitor and peripherals.
Page 300: Signal Flow
An additional flex connects the ECG module to one of the USB ports located on the keyboard. The main functional blocks in the Vivid q N systems are listed below, and described in detail in this chapter, as follows: •...
Page 301: Vivid Q N Systems - Block Diagram
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5-2-3 Vivid q N Systems - Block Diagram Figure 5-2 Vivid q N System Block Diagram Chapter 5 - Components and Function (Theory)
Page 302: Front End Unit
Section 5-3 Front End Unit 5-3-1 General Information The Vivid q N Front End system (see diagram in Figure 5-4 on page 5-8) is divided into two subsystems: 1.) Scanner Subsystem Consists of the RFI Board (Scan Controller and tissue processing).
Page 303 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL F R O N T E N D Figure 5-3 Vivid q N System Block Diagram showing Location of Front End Chapter 5 - Components and Function (Theory)
Page 304 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 5-4 Front End - Block Diagram Section 5-3 - Front End Unit...
Page 305: Front End Unit - Location In The System
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5-3-2 Front End Unit - Location in the System The Front End unit is located in the Bottom assembly, on the right side, as shown in Figure 5-5. Front End Power Supply RS Probe Connector Figure 5-5 Bottom Assembly showing Location of Front End ECG Module...
Page 306: Rfi Board
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL RFI Board Probe and MUX Board TR32 Boards (located below the RFI Board) Figure 5-7 Bottom Assembly showing Position of Boards (RFI,TR32, P&M) 5-10 Section 5-3 - Front End Unit...
Page 307 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5-3-3 RFI Board The RFI Board combines the following functionalities: • Front End Control • Radio Frequency & Tissue Processing • PCI Bus Interface 5-3-3-1 Tasks Performed by the RFI Board • System Master Clock generator •...
Page 308 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5-3-3-4 FPGA Download The FPGAs contain no configuration upon power-ON; FGPA Download proceeds as follows: 1.) The actual FPGA contents (bit-streams) are written into DSP memory from the Host. 2.) The DSP configures serial port 0 to aid configuration. 3.) The DSP writes the bit-streams to serial port 0.
Page 309 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5-3-3-6 RFI Board Connectors P5 to P&M P14 to Power Supply PCI Flex to RFI J1 to TR32 Boards J2 to TR32 Boards Figure 5-9 RFI Board Connector Locations Table 5-2 RFI Board Connectors Connector # Description To P&M...
Page 310 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 5-3 RFI Board - Input DC Voltages Input Description Connector - PIN# Connected From +3.3 V DC voltage from PS P14 1-4 From PS HVP_IN Fixed DC high voltage +80 V P14-9 From PS HVN_IN...
Page 311: Tr32 Boards (Transmitter/Receiver)
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5-3-4 TR32 Boards (Transmitter/Receiver) 5-3-4-1 General Description The TR32 has 64 receive channels and is made up of two identical TR32 Boards: TR32A and TR32B (see Figure 5-10). Each TR32 Board is a complete 32-channel ultrasound Front End that includes the following features and functions: •...
Page 312 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 5-12 Connectors on TR32 Board - Bottom View Table 5-4 TR32 Board Connectors Connector # Description To RFI Board To RFI Board To P&M Board To lower TR32 Board To lower TR32 Board To lower TR32 Board Table 5-5 TR32 Board - Input DC Voltages Input...
Page 313 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Each TR32 Board has 32 channels and includes a 32-channel Digital Beam Former (consisting of one FOC32 ASIC). Inputs are 32 probe lines that have gone through aperture selection, performed in the P&M Board. Outputs are MLA0 and MLA1 digital buses from the Beam Former and CW output lines to the Analog CW BF.
Page 314: Probe And Mux (P&M) Board
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5-3-5 Probe and MUX (P&M) Board The Probe and MUX (multiplexer) Board enables acquisition and processing of signals from and to probes connected to the front panel. The P&M enables up to 64 receive/transmit channels, and performs the following functions: •...
Page 315 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Pencil Probe Connector RS Probe Connector Not connected! Figure 5-15 Probe and MUX Board Connector Locations Table 5-6 Probe and MUX Board Connectors Connector # Description Pencil Probe Connector RS Probe Connector To Upper TR32 Board To RFI Board Chapter 5 - Components and Function (Theory)
Page 316 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 5-7 P & M Board Input DC Voltages Input Description Connector - PIN# Connected From 12 V DC voltage, distributed in P&M Board J5-16..21 RFI Board 3.3 V DC voltage, distributed in P&M Board J5-5..8 RFI Board -5 VA...
Page 317: Back End Processor
Back End Processor 5-4-1 Introduction The Back End Processor (BEP) supports the operation of the Vivid q N ultrasound unit and is the main controller for the system. A block diagram of the BEP is provided in Figure 5-17 "Vivid q N Back End Processor - Block Diagram"...
Page 318 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 5-17 Vivid q N Back End Processor - Block Diagram 5-22 Section 5-4 - Back End Processor...
Page 319: Etx Sbc Central Processing Unit (Cpu)
23), controls and processes the internal Back End Processor operations. In addition, the CPU supports the Front End via the PCI bus. The CPU utilized in the Vivid q N ultrasound unit is a Pentium -M, 1.4 GHz Processor. 5-4-3...
Page 320 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 5-18 below shows a block diagram of the high level functions of the ETX Base Board. Figure 5-18 ETX Base Board - Block Diagram 5-4-3-2 VGA Interface The interface to the VGA is via the VGA connector on the rear side of the ETX Base Board. The VGA port is connected to the DIB where VGA signals are converted to DVI and split into three channels to drive the system LCD display (15"...
Page 321: Hard Disk
Hard Disk The Hard Disk is the main storage device of the Vivid q N ultrasound unit. The Hard Disk, which is controlled by the CPU via signals from the IDE Bus, is partitioned into four drives, each of which is designated for different operations, as follows: •...
Page 322: Back End Processor - Location Of Components
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5-4-7 Back End Processor - Location of Components From DC-DC Power Supply To Fan Board ETX SBC CPU PCI Cable to RFI Internal Battery Docking Connector Upper View RTC (BIOS) Battery USB Port PCMCIA (Not in use) Lower View...
Page 323 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5-4-7-1 BEP Connectors Figure 5-21 Connectors on the BEP Table 5-9 BEP Connectors Connector # Description EXT DC INPUT DOCKING Speakerphones P1:P4* LCD PANEL KEYBOARD PS UNIT H.D. Adaptor Card BATTERY CARDBUS RTC (BIOS) Battery Protection Key J11:J12...
Page 324: Left/Right Speakers
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 5-10 BEP Input DC Voltages Input Description Connector - PIN# Connected From EXT_DC 20 V DC from PS J17-1, 2, 3, 4, 5 Battery Varies from 14 V to 16.7 V DC J17-11, 12, 13, 14, 15 depending on battery capacity.
Page 325: External Input/Output (I/O)
IVID Q ERVICE ANUAL Section 5-5 External Input/Output (I/O) The Vivid q N system rear panel provides a few standard connectors for connecting the following external devices: • VGA port for connecting external monitor of VGA to S-Video adaptor. •...
Page 326: Power Supply System
Section 5-6 Power Supply System 5-6-1 Electrical Power The Vivid q N systems can operate at between 100 and 240 V at 50/60 Hz via an AC/DC converter which supplies a 20 V DC output and 4.5 amps. 5-6-2 Introduction The power system comprises two main building blocks: •...
Page 327: Power Supply Unit Components
High Voltage Power Supply (HVPS) • Low Voltage Power Supply (LVPS) Figure 5-23 Vivid q N Power Supply Unit Components - Block Diagram 5-6-3-1 Critical Temperature Sensor The PS Unit includes temperature sensors. When the monitoring application measures the maximum temperature limit or above, it will shut down the system.
Page 328: Rechargeable Battery Pack Assy (Gpa)
NOTE: The battery is designed to be replaced every 2 years. The battery is designed to work with Vivid q N systems only. Only use the batteries authorized CAUTION by GE.
Page 329 • Do not use a damaged battery. Do not solder a battery. • Do not connect the battery to an electrical outlet. If the Vivid q N portable ultrasound system is not being used for periods of one month or longer, the CAUTION battery should be removed during lengthy non-use period.
Page 330: Monitor And Operator Panel
GAIN rotary • Alphanumeric KB • Extended KB • Trackball • Trackball buttons • Front panel • Hand-rest area of front-panel Figure 5-25 Vivid q N System — Keyboard and Operator Panel Layout 5-34 Section 5-7 - Monitor and Operator Panel...
Page 331: Keyboard And Operator Panel Components
5-7-2-2 Alphanumeric Keyboard The Vivid q N alphanumeric keyboard, with a key arrangement similar to that of a laptop keyboard, is based on the global GE International standard keyboard requirements. The alphanumeric keyboard has a PS/2 interface and supports all standard alpha-numeric functionality, such as, auto-repeat, standard ASCII output codes, etc.
Page 332 This keyboard is controlled via the USB hub located on the keyboard PCB. 5-7-2-6 Trackball The Vivid q N operator panel has a 1.5" trackball centrally located above the hand-rest area to provide easy operation. The trackball has a PS/2 interface and supports a variety of basic PC operations and specific ultrasound controls.
Page 333 5-7-2-10 Keyboard ID The keyboard PCB contains an EEPROM which stores a variety of information about the keyboard such as, GE part number, manufacturing date, and revision # of the PCB hardware. The EEPROM size is 1KB. 5-7-2-11 Keyboard Connectors...
Page 334 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5-7-2-12 LCD Display Unit The display monitor is a 15" LCD and is connected via a flex cable to the BEP, as shown in Figure 5-28. Monitor (LCD Display) Flex Cable Figure 5-28 LCD Display - Flex Cable Connection to BEP 5-38 Section 5-7 - Monitor and Operator Panel...
Page 335: Ecg Module
5-8-1 Overview The Vivid q N ECG Patient I/O module is designed to enable acquisition of the following signals: ECG and external ECG. The different pins on the ECG input connector are specifically assigned to support either External ECG or Internal ECG: •...
Page 336: Ecg Patient I/O Module Specifications
The ECG Bandwidth is 0.05 to 150Hz. 5-8-3 Isolation The ECG signals are isolated from the Vivid q N system to comply with IEC601-1 type CF device classification. All leakage and auxiliary currents apply the values listed in Table 5-12 below (taken from table IV in IEC601-1, section 19.3):...
Page 337: Ecg/Respiratory Module
Internal ECG/Respiratory Board 5-9-1-1 Overview The Vivid q N Internal ECG/Respiratory module is designed to enable acquisition of the following signals: ECG, Respiratory and external ECG. The Internal ECG/Respiratory Board is located in the cabinet cage assembly (refer to Figure 5-6 on page 5-9).
Page 338 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5-9-1-2 Specifications Table 5-13 Internal ECG/Respiratory Board Specifications - General Characteristic Specification Ground Isolation 4 kV rms Table 5-14 Internal ECG/Respiratory Board Specifications - ECG Characteristic Specification Patient Cable 3 leads IEC/AHA codes Input Range (ac) 10 mV peak-to-peak Input Range (dc)
Page 339: External Ecg/Respiratory Interface
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5-9-2 External ECG/Respiratory Interface 5-9-2-1 Overview Connections to the external monitor are illustrated in Figure 5-33, below. Figure 5-33 Connections to the External Monitor The External ECG/Respiratory Interface module has a maximum 2Vpp (Volt peak-to-peak) input with a maximum frequency of 100Hz.
Page 340 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5-9-2-2 Specifications Table 5-17 External ECG/Respiratory Interface Specifications Characteristic Specification Input Range (ac) 2v peak to peak A2D resolution 12 bit ,2'complement Sample Rate 500 [samples/second] Ground Isolation 4 kV rms 5-9-2-3 Connectors Table 5-18 Connector Pin Out J5 (ECG, Respiration, External ECG) Pin Number...
Page 341 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 5-19 Connector Pins Out J3, J4 (USB) Pin Number Specification J3-1, J4-28, J4-30 VUSB 5V DC Input from USB Bus J3-2, J4-8 D-, USB differential Data signal J3-5, J3-shell D-, USB differential Data signal J4-1, 3, 5, 7, 9, 11, 13, 15, 17, 19, 21, 23, 25, 27, 29, 2, 4, 6, 10, 12, GND, USB Bus GND...
Page 342: Peripherals
Printer The Color Digital Printer receives image data and the print command via the USB port which is controlled by the keys Print or Alt + Print on the Vivid q N operator panel. 5-10-1-1-3 Color Inkjet Printer The Color Inkjet Printer is used to print out reports and exams and is controlled in one of two ways, depending on the system configuration: •...
Page 343 ERVICE ANUAL 5-10-1-4 Wireless Network Adapter The Vivid q N supports a unique type of Wireless Network Adapter. For details regarding type and installation, refer to "Wireless USB Network Adaptor" on page 3-35. The Wireless Network Adapter provides a mobile network connection to the local area network. The Wireless Network Adapter is supported via the USB port.
Page 344: Cooling System
5-11-1 General Information The Vivid q N cooling system comprises five fans, which are directly controlled through the FAN controller module, by the monitoring application. The fans withdraw air from the system through the side vents, removing the warm air from around the internal components, as shown in Figure 5-35 below.
Page 345: Service Adjustments
6-1-2 LCD Display Adjustments and Calibration Overall low image quality or “shades” visible on the Vivid q N LCD Display may be the result of improper monitor calibration. Therefore, adjustments may be made to the Contrast, Brightness, Watermark and/ or Blue Tint, as required.
Page 346 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 6-1-2-1 Contrast Adjustment Procedure • To adjust the Contrast: hold down <ALT>: Repeatedly pressing Steer to decrease the Contrast; Repeatedly pressing Steer to increase the Contrast. To assist in making Contrast adjustments, an adjustment bar is displayed below the screen: Figure 6-2 LCD Display - Contrast Adjustment NOTE: It is highly recommended to set the contrast to maximum.
Page 347 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The Test Pattern in the Calibration Screen (refer to Figure 6-1 on page 6-1) may be used for Advanced Settings. (Press Alt + Q to access the Test Pattern). 6-1-2-4 Blue Tint Adjustment Procedure This will make the white shades shift a bit towards bluish.
Page 348 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 6-6 Identifying Monitor Type...
Page 349 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 6-1-2-5-1 Adjusting the Blue Tint NOTE: The default blue tint test pattern is set at two bars - see Figure 6-7. Figure 6-7 LCD Display Calibration Screen showing Test Pattern 1.) Press Alt Q to access the Display Calibration Screen. 2.) To adjust the blue tint: hold down <ALT>, then use the <...
Page 350 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 6-1-2-5-2 Turning Off the Blue Tint “2” Option 1.) Press Config > Service. The Service Screen opens - see Figure 6-9. Figure 6-9 Service Screen - LCD Setup 2.) Under LCD Setup, de-select Blue Tint “2” to turn off this option.
Page 351 The user is able to make separate adjustments to the External Monitor, using the controls on the External Monitor itself: 1.) Using the Vivid q N controls, press <Alt> + X and make sure that the Internal option is currently selected.
Page 352 ANUAL IMPORTANT: Safety Note The VGA output of the Vivid q N is a non-isolated output, therefore it may only be connected directly to a medical device. In cases where the VGA contact is intended to be connected to a non-medical device, it is recommended to implement one of the following solutions: 1.) Purchase a standard VGA isolated splitter.
Page 353: Keyboard Adjustments
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 6-1-3 Keyboard Adjustments 6-1-3-1 Backlighting Intensity Adjustment Procedure To make adjustments to the Keyboard Backlighting intensity, follow the procedure described in "Adjust Keyboard Backlight Intensity" on page 3-76. 6-1-4 Configuring Print Orientation For information on Print Orientation (Portrait or Landscape), refer to "Configuring Printing Orientation (Portrait or Landscape) and Paper Size"...
Page 354: Battery Calibration
F ULL CHARGE Towards end of day May take up to 4 hours F ULL DISCHARGE May take up to 2 hours Overnight Vivid q N System Battery calibrated Next morning ready for use Figure 6-10 Recommendations - Battery Calibration Procedure NOTE: For step-by-step instructions, see "Performing the Battery Calibration Procedure"...
Page 355 6-11. Figure 6-11 Battery Calibration Wizard - Page 1 2.) Make sure the AC power cable is connected to the Vivid q N, then click Next to commence the first stage of the process (Full Charge to maximum capacity). This step will fully recharge the battery and may take up to 4 hours.
Page 356 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3.) Wait for the confirmation window to be displayed showing that the battery is fully charged. (See Battery Calibration Wizard Page 2 in Figure 6-12). Figure 6-12 Battery Calibration Wizard - Page 2 4.) Click Next.
Page 357 ANUAL Figure 6-13 Battery Calibration Wizard - Page 3 5.) Disconnect the AC power cable from the Vivid q N, then click Next. The second phase of the process (Full Discharge) commences and the Battery Calibration Wizard (Page 3) is displayed as shown in Figure 6-14 on page 6-14.
Page 358 Figure 6-14 Battery Calibration Wizard - Page 3 6.) Leave the system overnight to complete the Full Discharge process. The Vivid q N system automatically shuts down at the end of this process; the battery calibration procedure is now complete.
Page 359: Diagnostics/Troubleshooting
Purpose of Chapter This chapter describes how to set up and run diagnostic tools to locate system problems and failures. The Vivid q N ultrasound unit includes built-in diagnostic tools that can be accessed from the scanner application. Table 7-1...
Page 360: Diagnostics
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 7-2 Diagnostics 7-2-1 Diagnostic Tools The diagnostic tools are provided for checking the system which includes the power supply, temperature, fan operation, board functions, Back-end signal processing performance, keyboard operation, peripherals, and so on. 7-2-2 Diagnostic Procedure Summary The diagnostic tools are used to identify and correct problems, as follows:...
Page 361: Accessing The Diagnostic Test Window
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-2-3 Accessing the Diagnostic Test Window The diagnostic tools are accessed from 2D-Mode by simultaneously pressing <ALT+Config> on the alphanumeric keyboard. The Diagnostic Test window is displayed, as shown below: Diagnostic Test Tree Data Flow Current Test...
Page 362 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 7-2 Data Flow Map - Graphic Color Illumination of Test-Specific Components and Status Indicators Full System Test (Front End and Back End) RX Test (TR32A and TR32B Boards) NOTE: For a summary of the various Diagnostic Test Menu options, together with details of the information displayed in different areas of the screen, see Table 7-2 on page 7-4 and Diagnostic...
Page 363 ERVICE ANUAL The Diagnostics Test Window (Figure 7-1) comprises the following areas and menu options: Table 7-2 Vivid q N Diagnostics Test Window and Menu Options Option Description Comments In the Data Flow map Status Window, status Data Flow Displays a schematic view of the...
Page 364 This is shown in the View Log dialog box (see example in Figure 7-3 below) which is displayed in the upper right portion of the screen (over the Data Flow Map area) Table 7-3 Vivid q N Diagnostics Test Window - View Log 1 of 2 Option Description Comments File...
Page 365 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 7-3 Vivid q N Diagnostics Test Window - View Log (cont’d) 2 of 2 Option Description Comments Reports Displays the specific report (or list of reports) for the Double-clicking on a currently-selected currently-selected test sequence.
Page 366 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 7-3 View Log Dialog Box Figure 7-3 above, the selected report (Test signal amplitude, first harmonic) is displayed in the Report window. When there is more than one report listed, the first report is displayed (by default). Double-clicking on another report (for example, Test signal amplitude second harmonic), will evoke the display of that report in the Report window as shown in the example in Figure 7-4...
Page 367 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 7-4 ADC Test - Viewing Report (Test Signal Amplitude 2nd Harmonic) NOTE: Left and right arrows provided in the View Report window enable scrolling between the different channels. Left-clicking on a currently-selected channel marks a red square on the report graph, and also evokes the display of the following information relative to that specific point: Average, Deviation (standard deviation from the Average), Max, and Min.
Page 368: Diagnostic Test Window Menu Options
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-2-4 Diagnostic Test Window Menu Options The Diagnostic Test menu includes the options described below. 7-2-4-1 Full System Test NOTE: The Full System Test requires approximately 10 minutes for completion. 7-2-4-1-1 Full System Test (FE and BEP) Performs a full sequence of complete Front End and Back End tests (automatically) that do not require user intervention.
Page 369 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-2-4-2 Front End Tests NOTE: The Front End Tests may be performed in any order. However, due to the functional dependencies between each of the Front End boards, it is recommended to perform the tests on the boards in the following order (as described in the Performing Front End (FE) Diagnostics section, on page 7-24): 1.) RFI board...
Page 370 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL • RFI Audio Test This tests the audio frequency for Doppler sound (coming from the RFI board to the Back End). During this test - approximately midway on the progress bar - a loud, high-pitched sound will be heard coming from the speakers.
Page 371 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-2-4-2-4 PM Tests • ACW Test ACW IQ Symmetry Test The ACW (analog CW test) is performed when CW problems are suspected. Checks the symmetry of I and Q signals. Inputs a test signal shifted from the mixer frequency, then calculates the RMS of the I and Q vectors and compares them.
Page 372 The Fans Speed Monitoring Test is used to check that the Fan Controller is fully operational and that all five fans operate simultaneously (at the pre-defined speed) to maintain proper cooling and the optimum operating temperature of all Vivid q N system components. For test procedure instructions, see the Fans Speed Test section, page 7-99.
Page 373 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-2-4-4 BEP Tests The BEP Tests are performed to check of the various Back End hardware components, as outlined below. The procedures are described in detail in the Performing Back End Diagnostics on the System section, on page 7-108.
Page 374 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL • CPU String Operations: Tests the proper operation of the string commands LODS, MOVS, SCAS and STOS with 8, 16 and 32 bit operands. If errors are detected, the failed commands and operands are listed. •...
Page 375 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Memory Test The Memory Tests are used to perform a variety of memory checks, as described below. For test procedure instructions, see the Memory Test section, page 7-124. • Full Memory Test: Uses 18 test patterns to test memory locations. If errors are detected, the address of the block in which the error was detected is shown.
Page 376 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The Network Test will test DSL or cable internet connections, which operate within a network environment. However, this test does not test the DSL or cable modem used for accessing the Internet. Currently, no PC-Doctor test exists for testing cable or DSL modems. The Network Communications Test checks if your PC's network card works and if your PC properly communicates over a network.
Page 377: Performing Full System Diagnostics
When performing the automatic Full System Diagnostic tests, it is strongly recommended to start with the Full System Test (FE and BEP) - especially if the Vivid q N system shows signs of an intermittent problem. As described in this section, the testing sequence can be paused and restarted at any stage, providing a quick and easy method of reviewing any detected faults.
Page 378: Accessing The Full System Diagnostic Options
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-3-1 Accessing the Full System Diagnostic Options • In 2D-Mode, press <ALT +Config> on the alphanumeric keyboard. The Diagnostic Test window is displayed, as shown in (Figure 7-1). 7-3-1-1 Full System Test (FE and BEP) NOTE: For a description of this test, refer to the "Full System Test (FE and BEP)"...
Page 379 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL As the testing sequence progresses, the progress bar will advance to reflect the test progress. Status indicators in the Data Flow map corresponding to the various system components will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 380 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 7-6 View Test Log - Full System Test (BEP and FE) 8.) If necessary, use the scroll bars and/or arrows to scroll through the list of Test results. 7-22 Section 7-3 - Performing Full System Diagnostics...
Page 381 (If necessary, perform a specific test). If the problem still persists, contact the GE Medical Systems On-Line Center for assistance. 10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 382: Performing Front End (Fe) Diagnostics
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 7-4 Performing Front End (FE) Diagnostics NOTE: When performing Front End Diagnostic tests, it is strongly recommended to start with the Full System Test (FE and BEP) especially if the system shows signs of an intermittent problem. (For details, see "Full System Test (FE and BEP)"...
Page 383: Accessing The Front End Diagnostic Options
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-1 Accessing the Front End Diagnostic Options • In 2D-Mode, press <ALT +Config> on the alphanumeric keyboard. The Diagnostic Test window is displayed, as shown in (Figure 7-1). 7-4-2 Calibration Tests 7-4-2-1 DC Offset Calibration NOTE: For a description of this test, refer to the information provided in...
Page 384 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The DC Offset Calibration Test commences. While the test proceeds, the name of the test currently in progress (DC Offset Calibration) is displayed in the Execute field and the current Loop # and specific test are shown below.
Page 385 (If necessary, perform a specific test). If the problem still persists, contact the GE Medical Systems On-Line Center for assistance. 11.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 386 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-2-2 DC Offset Verification NOTE: For a description of this test, refer to the information provided in "DC Offset Verification" on page 7-11. NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! 1.) In the Diagnostic Test window, trackball to DC Offset Verification in the list of tests available for selection from the Diagnostic Test Tree (see...
Page 387 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL As the testing sequence progresses, the progress bar will advance to reflect the test progress. Status indicators in the Data Flow map corresponding to the various system components will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 388 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. NOTE: In the event that the surrounding temperature is above 38°C, the DC Offset Verification Test may fail.
Page 389: Radio Frequency Interface (Rfi) Diagnostic Tests
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-3 Radio Frequency Interface (RFI) Diagnostic Tests 7-4-3-1 Accessing the RFI Diagnostic Test Options • Access the Diagnostic Test window, as described in the Accessing the Front End Diagnostic Options section, on page 7-25. 7-4-3-2 Full RFI Test NOTE:...
Page 390 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL below. The messages Init Done and Please Wait are displayed beside the progress bar in the Status area: As the testing sequence progresses, the progress bar will advance to reflect the test progress. The LED on the RFI status indicator in the Data Flow map will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 391 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 11.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 392 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-3-3 RFI FE Cache Test NOTE: For a description of this test, refer to the information provided in "RFI FE Cache Test" on page 7-11. NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! 1.) In the Diagnostic Test window, trackball to RFI FE Cache Test in the list of RFI tests available for selection from the Diagnostic Test Tree (see...
Page 393 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL • Green: All recommended tests for these components have been completed and no problems were identified. • Red: Problems were identified in these components during the performance of the test. • Yellow: The tests executed so far on these components have passed, but not all recommended tests have been performed.
Page 394 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 11.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 395 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-3-4 RFI Analog Circuits Test NOTE: For a description of this test, refer to the information provided in "RFI Analog Circuits Test" on page 7-11. NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! 1.) In the Diagnostic Test window, trackball to RFI Analog Circuits Test in the list of RFI tests available for selection from the Diagnostic Test Tree (see...
Page 396 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL As the testing sequence progresses, the progress bar will advance to reflect the test progress. The LED on the RFI status indicator in the Data Flow map will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 397 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 11.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 398 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-3-5 RFI Demodulator Short Test NOTE: For a description of this test, refer to the information in "RFI Demodulator Short Test" on page 7-11. NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! 1.) In the Diagnostic Test window, trackball to RFI Demodulator Short Test in the list of RFI tests available for selection from the Diagnostic Test Tree (see...
Page 399 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL • Green: All recommended tests for these components have been completed and no problems were identified. • Red: Problems were identified in these components during the performance of the test. • Yellow: The tests executed so far on these components have passed, but not all recommended tests have been performed.
Page 400 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 11.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 401 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-3-6 RFI Audio Test NOTE: For a description of this test, refer to the information provided in "RFI Audio Test" on page 7-12. NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! 1.) In the Diagnostic Test window, trackball to RFI Audio Test in the list of RFI tests available for selection from the Diagnostic Test Tree (see...
Page 402 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL As the testing sequence progresses, the progress bar will advance to reflect the test progress. The LED on the RFI status indicator in the Data Flow map will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 403 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. Chapter 7 - Diagnostics/Troubleshooting...
Page 404: Tr 32 Diagnostic Tests
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-4 TR 32 Diagnostic Tests NOTE: The TR32 Diagnostic Tests are used to perform functional testing of both the TR32A and TR32 boards. 7-4-4-1 Accessing the TR32 Diagnostic Test Options • Access the Diagnostic Test window, as described in the Accessing the Front End Diagnostic Options section, on page 7-25.
Page 405 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 4.) Adjacent to On Fail, select either Stop or Continue, as required. Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may prefer testing to continue on failure and later you may review the report.
Page 406 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 12.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 407 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-4-2-2 System BF Digital Test NOTE: For a description of this test, refer to the information in "System BF Digital Test" on page 7-12. NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! 1.) In the Diagnostic Test window, trackball to System BF Digital Test in the list of TR32, BF tests available for selection from the Diagnostic Test Tree (see...
Page 408 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL As the testing sequence progresses, the progress bar will advance to reflect the test progress. Status indicators in the Data Flow map corresponding to the various system components will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 409 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 12.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 410 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-4-2-3 ADC Test NOTE: For a description of this test, refer to the information in "ADC Test" on page 7-12. NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! 1.) In the Diagnostic Test window, trackball to ADC Test in the list of TR32, BF tests available for selection from the Diagnostic Test Tree (see...
Page 411 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL As the testing sequence progresses, the progress bar will advance to reflect the test progress. Status indicators in the Data Flow map corresponding to the various system components will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 412 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The signal should be within the limits marked in the white area (the dotted line represents the Average), as shown in Figure 7-28. 8) When done, trackball to the Close button and press Set to close the View Report window. 9.) Select the second report (the report is highlighted in the Reports list, and the corresponding results are shown in the Report window below, as shown in Figure...
Page 413 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 7-30 View Test Log - Third Harmonic 13.)Use the tools provided to scroll through the channels and view the results, as previously described. 14) When done, trackball to the Close button and press Set to close the View Report window. 15.)Select the fourth report (the report is highlighted in the Reports list, and the corresponding results are shown in the Report window below, as shown in Figure...
Page 414 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 19.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 415 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-4-3 Receive (RX) Tests 7-4-4-3-1 RX Test NOTE: For a description of this test, refer to the information in "RX Test" on page 7-12. NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! 1.) In the Diagnostic Test window, trackball to Rx Test in the list of RX tests available for selection from the Diagnostic Test Tree (see...
Page 416 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL As the testing sequence progresses, the progress bar will advance to reflect the test progress. Status indicators in the Data Flow map corresponding to the various system components will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 417 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. Chapter 7 - Diagnostics/Troubleshooting...
Page 418 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 13.)Trackball to the Exit button and press Set to close the View Test Log dialog box. 14.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window. 7-60 Section 7-4 - Performing Front End (FE) Diagnostics...
Page 419: Probe And Mux Diagnostic Tests
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-5 Probe and MUX Diagnostic Tests 7-4-5-1 Accessing the Probe and MUX Diagnostic Test Options • Access the Diagnostic Test window, as described in the Accessing the Front End Diagnostic Options section, on page 7-25. 7-4-5-2 ACW Test 7-4-5-2-1...
Page 420 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3.) Adjacent to On Fail, select either Stop or Continue, as required. Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may prefer testing to continue on failure and later you may review the report.
Page 421 (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 9.) Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 422 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-5-2-2 ACW Matrix Test NOTE: For a description of this test, refer to the information in "ACW Matrix Test" on page 7-13. NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! It is necessary to disable the Loop option where it should not be used.
Page 423 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL As the testing sequence progresses, the progress bar will advance to reflect the test progress. Status indicators in the Data Flow map corresponding to the various system components will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 424 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL (standard deviation from the Average), Max, and Min. The signal should be within the limits marked in the white area (the dotted line represents the Average), as shown in Figure 7-38. 7) When done, trackball to the Close button and press Set to close the View Report window. 8) Select the second report (Signal RMS);...
Page 425 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 15.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 426 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-5-2-3 ACW Delay Range Test NOTE: For a description of this test, refer to the information in "ACW Delay Range Test" on page 7-13. NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! It is necessary to disable the Loop option where it should not be used.
Page 427 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL As the testing sequence progresses, the progress bar will advance to reflect the test progress. Status indicators in the Data Flow map corresponding to the various system components will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 428 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL (standard deviation from the Average), Max, and Min. The signal should be within the limits marked in the white area (the dotted line represents the Average), as shown in Figure 7-42. 7) When done, trackball to the Close button and press Set to close the View Report window. 8) Select the second report (Signal RMS);...
Page 429 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 15.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 430 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-5-2-4 ACW Pre-Mixer Gain Test NOTE: For a description of this test, refer to the information in "ACW Pre-Mixer Gain Test" on page 7- NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! It is necessary to disable the Loop option where it should not be used.
Page 431 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The ACW Pre-Mixer Gain Test commences. While the test proceeds, the name of the test currently in progress (ACW Pre-Mixer Gain Test) is displayed in the Execute field and the current Loop # and specific test are shown below.
Page 432 (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 9.) Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 433 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-5-2-5 ACW BPF Test NOTE: For a description of this test, refer to the information in "ACW BPF Test" on page 7-13. NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! It is necessary to disable the Loop option where it should not be used.
Page 434 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The ACW BPF Test commences. While the test proceeds, the name of the test currently in progress (ACW BPF Test) is displayed in the Execute field and the current Loop # and specific test are shown below.
Page 435 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7) When finished reviewing the first report, trackball to the Exit button and press Set to close the View Report window. 8) Select the second report (BPF1); the report is highlighted in the Reports list, and the corresponding results are shown in the Report window below, as shown in Figure 7-49.
Page 436 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 7-50 View Test Log - ACW BPF Test - BPF2 12.)Use the tools provided to scroll through the channels and view the results, as previously described. 13) When done, trackball to the Close button and press Set to close the View Report window. 14) Select the fourth report (Signal SNR);...
Page 437 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 18.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 438 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-5-2-6 ACW HPF Test NOTE: For a description of this test, refer to the information in "ACW HPF Test" on page 7-13. NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! It is necessary to disable the Loop option where it should not be used.
Page 439 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The ACW HPF Test commences. While the test proceeds, the name of the test currently in progress (ACW HPF Test) is displayed in the Execute field and the current Loop # and specific test are shown below.
Page 440 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance 11.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 441 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-4-5-3 Pencil Test 7-4-5-3-1 Pencil Rx Test NOTE: For a description of this test, refer to the information in "Pencil Rx Test" on page 7-14. NOTE: When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! 1.) In the Diagnostic Test window, trackball to Pencil RX Test in the list of Pencil tests available for selection from the Diagnostic Test Tree (see...
Page 442 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL As the testing sequence progresses, the progress bar will advance to reflect the test progress. Status indicators in the Data Flow map corresponding to the various system components will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 443 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 444: Monitoring Tests
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 7-5 Monitoring Tests 7-5-1 Accessing the Monitoring Diagnostic Test Options • Access the Diagnostic Test window, as described in the Accessing the Front End Diagnostic Options section, on page 7-25. 7-5-1-1 Full System Monitoring Test NOTE: For a description of this test, refer to the information in...
Page 445 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL shown below. The messages Init Done and Please Wait are displayed beside the progress bar in the Status area. As the testing sequence progresses, the progress bar will advance to reflect the test progress. Status indicators in the Data Flow map corresponding to the various system components will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 446 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 7-59 View Test Log - Full System Monitoring Test - Fixed Voltages 9.) Check that the sub-test passed and that result values are within the pre-defined Max and Min limits, as shown in Figure 7-59.
Page 447 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 7-60 View Test Log - Full System Monitoring Test - Temperatures 11.)Check that the sub-test passed and that result values are within the pre-defined Max and Min limits, as shown in Figure 7-60.
Page 448 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 7-61 View Test Log - Full System Monitoring Test - Fans Speed 13.)Check that the sub-test passed and that result values are within the pre-defined Max and Min limits, as shown in Figure 7-59.
Page 449 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 7-62 View Test Log - Full System Monitoring Test - Battery Parameters 15.)Check that the sub-test passed and that result values are within the pre-defined Upper and Lower limits, as shown in Figure 7-62.
Page 450 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 20.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 451 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-5-1-2 Fixed Voltages Test NOTE: For a description of this test, refer to the information in "Fixed Voltages Test" on page 7-14. 1.) In the Diagnostic Test window, trackball to Fixed Voltages in the list of Monitoring tests available for selection from the Diagnostic Test Tree (see Figure 7-64 below) and press Set.
Page 452 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5.) At any stage, trackball to the Pause button and press Set, if required. 6.) To resume testing (from the point where you paused), trackball to the Start button and press Set. When the Fixed Voltages Test sequence is complete: the Diagnostic Test window displays the Finished message the View Test Log window opens automatically, listing all tests performed and showing details...
Page 453 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 454 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-5-1-3 Temperatures Test NOTE: For a description of this test, refer to the information in "Temperatures Test" on page 7-14. 1.) In the Diagnostic Test window, trackball to Temperatures in the list of Monitoring tests available for selection from the Diagnostic Test Tree (see Figure 7-66 below) and press Set.
Page 455 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5.) At any stage, trackball to the Pause button and press Set, if required. 6.) To resume testing (from the point where you paused), trackball to the Start button and press Set. When the Temperatures Test sequence is complete: the Diagnostic Test window displays the Finished message the View Test Log window opens automatically, listing all tests performed and showing details...
Page 456 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 457 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-5-1-4 Fans Speed Test NOTE: For a description of this test, refer to the information in "Fans Speed Test" on page 7-14. 1.) In the Diagnostic Test window, trackball to Fans Speed in the list of Monitoring tests available for selection from the Diagnostic Test Tree (see Figure 7-68 below) and press Set.
Page 458 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5.) At any stage, trackball to the Pause button and press Set, if required. 6.) To resume testing (from the point where you paused), trackball to the Start button and press Set. When the Fans Speed Test sequence is complete: the Diagnostic Test window displays the Finished message the View Test Log window opens automatically, listing all tests performed and showing details...
Page 459 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 460 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-5-1-5 Battery Parameters Test NOTE: For a description of this test, refer to the information in "Battery Parameters Test" on page 7-14. 1.) In the Diagnostic Test window, trackball to Battery Parameters in the list of Monitoring tests available for selection from the Diagnostic Test Tree (see Figure 7-70 below) and press Set.
Page 461 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL As the testing sequence progresses, the progress bar will advance to reflect the test progress. Status indicators in the Data Flow map corresponding to the various system components will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 462 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 463 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-5-1-6 Tx Voltages Test NOTE: For a description of this test, refer to the information in "Tx Voltages Test" on page 7-14. 1.) In the Diagnostic Test window, trackball to Tx Voltages in the list of Monitoring tests available for selection from the Diagnostic Test Tree (see Figure 7-72 below) and press Set.
Page 464 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL As the testing sequence progresses, the progress bar will advance to reflect the test progress. Status indicators in the Data Flow map corresponding to the various system components will be highlighted in the appropriate color to indicate the current test status, as follows: •...
Page 465 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 466: Performing Back End Diagnostics On The System
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 7-6 Performing Back End Diagnostics on the System The Back End Diagnostics Tests enable you to test the functionality of various Back End hardware components. NOTE: The Back End Diagnostic Tests may be performed independently, regardless of sequence. 7-6-1 Accessing the Back End Diagnostic Test Options •...
Page 467 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The interactive Keyboard Test screen is displayed as shown below, enabling testing of the various external keyboard components. Figure 7-75 Extended Keyboard Test Screen 3.) Begin the test by checking the ATCG sliders as follows: a.) Move one of the ATGC sliders while inspecting the result displayed in the Extended Keyboard Test Screen (right side - Figure...
Page 468 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 10.)Check the Gain rotary as follows: a.) When turning the rotary in a clockwise direction, each time you hear a click, right arrows are displayed in the Test Screen. b.) When turning in a counter-clockwise direction, each time you hear a click, left arrows are displayed in the Test Screen.
Page 469 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The View Test Log dialog box is displayed, as shown in Figure 7-76 below. Figure 7-76 View Test Log - Extended Keyboard Test 17.)Trackball to the Exit button and press Set to close the View Test Log dialog box. 18) Proceed as follows: •...
Page 470 When performing this test, no probe should be connected to the system and nothing should be touching the probe connectors! 1.) Connect the ECG cable to the input on the ECG port on the right side of the Vivid q N scanner. 2.) Connect the ECG leads to yourself (as the simulated patient).
Page 471 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 7-78 ECG Device Test Screen 7.) Make sure that the resolution scale is set to 1 Sec. (as shown in Figure 7-78, above). 8.) Trackball to the Open Device button and press Set. The ECG signal is displayed in the Data area, as shown in the example below: Figure 7-79 Test ECG - Data Chapter 7 - Diagnostics/Troubleshooting...
Page 472 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 9.) Verify that a single clear QRS signal is displayed on the screen, as shown in Figure 7-79. 10.)When done, trackball to the Exit button and press Set. 11.)When prompted by the following message, select Yes or No as applicable: 12) Proceed as follows: •...
Page 473 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-6-1-3 PC Doctor NOTE: For a complete description of all PC Doctor tests, refer to the information in "PC Doctor" on page 7-15. This procedures in this section are divided into two groups. Refer to the relevant procedure, as follows: •...
Page 474 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may prefer testing to continue on failure and later you may review the report. 4.) Trackball to the Start button and press Set. The Full Back End Test w/o Hard Disk Scan commences.
Page 475 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 476 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 2.) Under the Special Instructions area, activate the Loops checkbox and select the required number of Loops from the combo box. 3.) Adjacent to On Fail, select either Stop or Continue, as required. Stopping on failure enables you to review a failed test, the moment it fails.
Page 477 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 478 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 2.) Under the Special Instructions area, activate the Loops checkbox and select the required number of Loops from the combo box. 3.) Adjacent to On Fail, select either Stop or Continue, as required. Stopping on failure enables you to review a failed test, the moment it fails.
Page 479 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 480 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-6-1-3-4 HD Test NOTE: For a description of these tests, refer to the information in "HD Test" on page 7-16. 1.) In the Diagnostic Test window, trackball to Hard Drive Full Test w/o Scan in the list of HD tests available for selection from the Diagnostic Test Tree (see Figure 7-86 below) and press Set.
Page 481 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 482 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-6-1-3-5 Memory Test NOTE: For a description of these tests, refer to the information in "Memory Test" on page 7-17. 1.) In the Diagnostic Test window, trackball to Full Memory Test in the list of Memory tests available for selection from the Diagnostic Test Tree (see Figure 7-88 below) and press Set.
Page 483 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 484 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-6-1-3-6 Video Test NOTE: For a description of these tests, refer to the information in "Video Test" on page 7-17. 1.) In the Diagnostic Test window, trackball to Full Video Test in the list of Video tests available for selection from the Diagnostic Test Tree (see Figure 7-88 below) and press Set.
Page 485 Continue trouble-shooting down to the appropriate board. (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 486 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-6-1-3-7 PCI Test NOTE: For a description of this test, refer to the information in "PCI Test" on page 7-17. 1.) In the Diagnostic Test window, trackball to PCI Test in the list of PC Doctor tests available for selection from the Diagnostic Test Tree (see Figure 7-92 below) and press Set.
Page 487 (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 9.) Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 488 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-6-1-3-8 Network Test NOTE: For a description of this test, refer to the information in "Network Test" on page 7-17. 1.) In the Diagnostic Test window, trackball to Network Test in the list of PC Doctor tests available for selection from the Diagnostic Test Tree (see Figure 7-94 below) and press Set.
Page 489 (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 9.) Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 490 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-6-1-3-9 Audio Test NOTE: For a description of this test, refer to "Audio Test" on page 7-18. 1.) In the Diagnostic Test window, trackball to Audio Test in the list of Interactive PC Doctor tests available for selection from the Diagnostic Test Tree (see Figure 7-96 below) and press Set.
Page 491 (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 8.) Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 492 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-6-1-3-10 Monitor Test NOTE: For a description of the monitor tests, refer to "Monitor Test" on page 7-18. 1.) In the Diagnostic Test window, trackball to Monitor Test in the list of Interactive PC Doctor tests available for selection from the Diagnostic Test Tree (see Figure 7-99 below) and press Set.
Page 493 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 7-100 PC Doctor for Windows Monitor Test 3.) Select and drag the Test screen to another region so that the display screen is not obscured. 4.) Trackball to the required button (Solid Color Test: Red, Green or Blue) and press Set to perform the corresponding test.
Page 494 (If necessary, perform a specific test). If the problem still persists, contact the GE On-Line Center for assistance. 8.) Trackball to the Exit button and press Set to close the View Test Log dialog box.
Page 495: Automatic Error Log
Section 7-7 Automatic Error Log The Vivid q N automatically logs the software activity, sequences and error messages that occur during normal operation. Each day’s activity is compressed into a single daily logger report, with a time stamp appearing in each line of the report. Additional user comments and screen captures, can also be included in the report.
Page 496 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 7-103 System Problem Reporting Dialog 3.) If use of the Advanced features is required, proceed to the following instructions, as applicable: • "Enabling Extensive Logging" on page 7-141 • "Advanced Options" on page 7-143 •...
Page 497 IMPORTANT: Use only CD-R, DVD-R or DVD+R media from a reputable vendor and only NOTICE high-grade media types. 3.) On the Vivid q N system, press the <Config> key. 4.) Select the Connectivity Tab and activate the Tools Tab. 5.) Under Removable Media, select the media type CD/DVD Writeable from the Media drop-down...
Page 498 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 6.) Click the Format button. When DVD/CD formatting is complete, a formatting successful message is displayed together with details of the DVD/CD capacity. 7-140 Section 7-7 - Automatic Error Log...
Page 499 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-7-2-2 Enabling Extensive Logging NOTE: In some cases, the user may need to activate the Extensive Logging feature. This will allow the system to record logs in a more detailed format, specifically addressing an issue of suspected failure.
Page 500 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 1.) Perform step 1 step 2 on page 7-137. 2.) Click the Extensive Log button (refer to Figure 7-103 on page 7-138). The Extensive Logging dialog opens - see Figure 7-106, below. 3.) Flag the appropriate checkboxes to activate the categories for which detailed analysis is required (refer to the recommendations in Table...
Page 501 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7-7-2-3 Advanced Options 1.) From the System Problem Reporting dialog (Figure 7-103 on page 7-138), click the Options button. The Advanced Export Options screen opens as shown in Figure 7-107. NOTE: The Advanced Export Options allows you to: a.) Control the size of log files.
Page 502 Provides details on the connectivity configuration. Recommended to include this whenever any type of connectivity problem arises. "Upload to GE" Tool Enables the user to export the log directly to GE for analysis. For details, see "Sending Log Files to GE" on page 7-145.
Page 503 GE ftp site. NOTE: Successful upload of logs to the GE ftp site can only be achieved when the designated PC is connected to the Internet and when all security measures (such as, firewalls) taken at the local network do not prevent the utility from performing the upload.
Page 504 Figure 7-110 Upload Complete 5.) Click Close to terminate and exit the Upload utility. 6.) Inform the local GE personnel that you have uploaded files to the GE ftp site. NOTE: In the event that the upload process fails, check your local network security settings to make sure that they did not prevent the upload.
Page 505 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 2.) Under Advanced, click on the DBScan button. The Database Scanning procedure commences, and a progress bar is displayed together with the message: The action may take a long time. Please wait..Figure 7-112 Database Scanning Procedure in Progress During this procedure, a log file which contains information about the integrity of the database will automatically be created and stored in the Logs directory (in the folder name Log).
Page 506 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL This page was intentionally left blank. 7-148 Section 7-7 - Automatic Error Log...
Page 507: Replacement Procedures
ANUAL Chapter 8 Replacement Procedures Section 8-1 Overview 8-1-1 Purpose of Chapter 8 This chapter provides replacement procedures for the Vivid q N system parts, as outlined below. Table 8-1 Contents in Chapter 8 Section Description Page Number Overview External Component Replacement Procedures...
Page 508: External Component Replacement Procedures
10 minutes 8-2-1-3 Preparations None 8-2-1-4 Bearing Handle Removal Procedure 1) Close the Vivid q N LCD cover, making sure both front latches are securely fastened (Figure 8-1). Figure 8-1 Closing Vivid q N LCD Cover Latch Latch 2.) Release the captive screw on either side of the Bearing Handle (there are two screws that secure...
Page 509 1) Place a new Bearing Handle in position, using both hands to pull the Bearing Handle slightly apart in order to slot the ends into the handle holes on the Vivid q N casing. 2.) Carefully fasten each captive screw on either side of the Bearing Handle to secure the handle in position, by turning 1/4 turn in a clockwise direction.
Page 510: Battery Replacement Procedure
3.) Carefully turn the Vivid q N over, placing it face down. 4.) While holding the Vivid q N steady, pull the locking latch away from the battery and slide the battery sideways out of the battery compartment to remove it completely from the system.
Page 511 ALWAYS OBSERVE THE PRECAUTIONS LISTED IN "Vivid q N Battery Safety" on page 1-15. Use only batteries approved by GE as suitable for use with the Vivid q N portable ultrasound CAUTION scanner 1) With the Vivid q N lying face down (refer to...
Page 512: Hard Disk Replacement Procedure
8-2-3-4 Hard Disk Removal Procedure 1) Make sure the Vivid q N LCD Display cover is securely closed and that the scanner is standing firmly on a flat surface. 2.) Working from the rear of the scanner (rear panel), use a small Phillips screwdriver to loosen and...
Page 513 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 8-7 Removing the Hard Disk 8-2-3-5 Hard Disk Installation Procedure NOTE: When replacing the BEP or Hard Disk, one must either obtain new access codes that will fit the system ID which is programmed on the BEP, or program the BEP system ID to fit the access codes already registered in the Hard Disk.
Page 514 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-2-3-5-1 Formatting the Hard Disk 1.) Insert the Format Utility disk into the CD drive and boot up the system. The following sequence of screens is displayed: 2.) Type the password: “geulsservice” and press Enter. The following message is displayed The following window displays: 3.) Press any key.
Page 515 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The following screen displays: 7.) Select “Y” to continue with the formatting process or “N” to restart the procedure. The system will start the formatting procedure and reboot automatically. After rebooting, the system will boot from the software installation CD. 8.) Perform a “Full Clean Install”...
Page 516: Control Panel And Keyboard Replacement Procedure
1) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2. 2.) Place the Vivid q N portable ultrasound scanner face down and remove the battery as described in "Battery Removal Procedure" on page 8-4.
Page 517 IRECTION EVISION IVID Q ERVICE ANUAL remove it from the Vivid q N and place it next to the system, as shown in Figure 8-15. Figure 8-15 Removing the Control Panel and Keyboard NOTE: When removing the Control Panel and Keyboard during other replacement procedures, Step 6 will only be required if indicated.
Page 518 When installing the Control Panel and Keyboard during other replacement procedures, Step 1 will only be required if indicated. 1) Stand the replacement Control Panel and Keyboard beside the Vivid q N system and tilt it on its side to gain access to the cable connector underneath. Re-connect the keyboard/control panel...
Page 519 Keycap Removal Procedure NOTE: Replacement Keycaps for the Vivid q N system are supplied as part of the Keycap Kit - Part No. S2423359. (For Scandinavian countries, Part No. 2420372-1). 1) Carefully place a small flat screw driver between the keycap you wish to remove and its neighboring keycap.
Page 520 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-2-4-5-3 Trackball Removal Procedure NOTE: This section describes the replacement procedure for Trackball Assembly - Part No. S2423360. 1) Lift the Control Panel and Keyboard up to gain access to the cable connector underneath and disconnect the keyboard/control panel cable from the system - refer to Figure 8-16 on page 8-11.
Page 521 NOTE: This section describes the replacement procedure for ATGC Slider keycaps (supplied as part of the Keyboard Assembly) - Vivid i n systems: Part No. S423357; Vivid q N systems: Part No. S423358. 1) Carefully place a small flat screw driver between the ATGC slider keycap you wish to remove and the surface of the keyboard.
Page 522 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3.) Lift off and remove the defective knob - see Figure 8-20 below. Figure 8-20 ATGC Rotary Knob Replacement 8-2-4-5-8 ATGC Rotary Knob Installation Procedure 1) Carefully place a new ATGC Rotary Knob in position on the keyboard, taking care to place the plastic alignment pin in the correct location.
Page 523 ECG/Respiratory Module Assembly Removal Procedure NOTE: For Vivid q N systems that previously did not have the Respiratory Option, it is necessary remove the ECG Board from the ECG Module Assembly and replace it with an ECG/Respiratory Board. The preparation and removal procedures below describe the required steps.
Page 524 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3.) Lift and tilt the ECG Module on its side, then disconnect the ECG Module cable - see Figure 8-22. Figure 8-22 Disconnecting the ECG Module Cable Release cable here 4.) Carefully remove the ECG module assembly (board and bracket) from the base of the Control Panel and place it on a table.
Page 525 "Isolated Patient Lead (Sink) Leakage - Isolation Test" on page 10-27 "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is currently mounted on the SafeLock cart "SafeLock Cart - Chassis Current Leakage Test" on page 10-24 Chapter 8 - Replacement Procedures...
Page 526: Rear Cover & Latch Assembly Replacement Procedure
Rear Cover & Latch Assembly Replacement Procedure NOTE: This section describes the replacement procedure for Rear Cover & Latch Assembly - supplied as part of the Cover Kit (Vivid i n systems Part No. S2423361; Vivid q N systems Part No. S2423362). 8-2-5-1 Tools None required.
Page 527 6.) Return the Bearing Handle as described in the "Bearing Handle Installation Procedure" on page 8-3. 7.) Reconnect the AC adapter and all cables to the Vivid q N portable ultrasound scanner. 8.) Proceed to perform the following functionality tests: "SafeLock Cart - Grounding Continuity" on page 10-22...
Page 528: Lcd Display Cover Hinges Replacement Procedure
Time Required 15 minutes 8-2-6-3 Preparations Shut down the Vivid q N ultrasound unit, as described in - System Setup. 8-2-6-4 LCD Display Cover Hinges Removal Procedure 1) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2.
Page 529 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5.) Detach the Rear Cover and Latch Assembly from the Bottom Assembly and remove. 6.) Loosen and remove the 2 screws that secure the left hinge to the LCD Display cover, then carefully remove the hinge.
Page 530 10.)Close and open the lid a few times to ensure proper closure of the LCD Display cover. 11) Reconnect the AC adapter and all cables to the Vivid q N portable ultrasound scanner. 12.)Proceed to perform the following functionality tests: "SafeLock Cart - Grounding Continuity"...
Page 531: Bottom Assembly Replacement Procedure
Figure 8-24 on page 8-20. 12.)Remove the Bottom Assembly from the system. 13.)Remove the Vivid q N system label from the base of the defective Bottom Assembly (peel off), ready to use on the replacement Bottom Assembly. Chapter 8 - Replacement Procedures...
Page 532 IVID Q ERVICE ANUAL 8-2-7-5 Bottom Assembly Installation Procedure 1) Adhere the Vivid q N system label (previously removed in step 13 above) to the base of the replacement unit. 2.) Return the new Bottom Assembly to the system. 3.) Attach the LCD Display rear cover to the Bottom Assembly, carefully aligning the left and right...
Page 533: Lcd Display Frame Replacement Procedure
8-2-8-2 Time Required 10 minutes 8-2-8-3 Preparations Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup. 8-2-8-4 LCD Display Frame Removal Procedure 1) With the LCD Display in the open (upright) position, use a flat screwdriver to remove the screw cap...
Page 534 4.) Proceed to perform the following functionality tests: "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is currently mounted on the SafeLock cart "SafeLock Cart - Chassis Current Leakage Test" on page 10-24...
Page 535: Internal Component Replacement Procedures
When performing Internal Component Replacement Procedures, generally it is not necessary to disconnect and completely remove the Control Panel and Keyboard from the system. Simply remove it from the Bottom Assembly and lay it next to the Vivid q N portable ultrasound scanner, as shown in Figure 8-15 on page 8-11.
Page 536 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-3-1-4 P&M (Probe and MUX) Board Removal Procedure 1) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2. 2.) Remove the Control Panel and Keyboard, as described in the "Control Panel and Keyboard Removal Procedure"...
Page 537 5.) Proceed to perform the following functionality tests: "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is currently mounted on the SafeLock cart "SafeLock Cart - Chassis Current Leakage Test" on page 10-24 "Calibration Tests"...
Page 538: Tr32 And Rfi Boards Replacement Procedure
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-3-2 TR32 and RFI Boards Replacement Procedure NOTE: When installing TR32 Boards V12 in systems running BT09 software, after installation ACW Diagnostic Test Results will display erroneously as “Failed”. NOTE: When replacing the TR32 Boards, both boards must be of the same version. (A TR32 Board V12 cannot be used with a TR32 Board V7).
Page 539 Use the appropriate Phillips and flat screw drivers, as indicated in the bottom assembly replacement procedures. 8-3-2-2 Time Required 15 minutes 8-3-2-3 Preparations Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup. Chapter 8 - Replacement Procedures 8-33...
Page 540 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-3-2-4 TR32 and RFI Boards Removal Procedure 1) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2. 2.) Remove the Control Panel and Keyboard, as described in the "Control Panel and Keyboard Removal Procedure"...
Page 541 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 8-38 below. Figure 8-38 Disconnecting the PCI Cable from the RFI Board 6.) Disconnect each of the two HVPS cables from their sockets on DC Power Supply, as shown in Figure 8-39 below.
Page 542 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 8-41 below Figure 8-41 Removing the RFI and TR32 Boards from the Bottom Assembly 9.) Remove the RFI Board from the TR32 Boards (separate by gently pulling them apart), as shown in Figure 8-42 below.
Page 543 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 10.)Separate the two TR32 Boards from each other, as shown in Figure 8-43 below. Figure 8-43 Separating the Two TR32 Boards from Each Other RFI Board TR32 Board TR32 Board NOTE: Replace the defective board, as described in the appropriate steps of the following procedure. Chapter 8 - Replacement Procedures 8-37...
Page 544 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-3-2-5 TR32 and RFI Boards Installation Procedure NOTE: This procedure applies to replacement of one or more of the defective boards (TR32A and/or, TR32B and/or RFI). NOTE: When performing the following installation procedure steps, it may be helpful to review the appropriate movie clips previously referenced in the TR32 and RFI Boards Removal Procedure.
Page 545 10.)Proceed to perform the following functionality tests: "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is currently mounted on the SafeLock cart "SafeLock Cart - Chassis Current Leakage Test" on page 10-24 "Calibration Tests"...
Page 546: Bep Replacement Procedure
2.) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2. 3.) Make sure the Vivid q N LCD Display cover is securely closed and place the scanner face down. Remove the battery as described in the "Battery Removal Procedure" on page 8-4.
Page 547 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL c.) Disconnect the HVPS-to-BEP power cable. d.) Disconnect the Fan/Speaker-to-BEP power cable. Figure 8-47 Disconnecting Cables from the BEP BEP-to-RFI Flex cable HVPS-to-BEP Power cable LCD Flex cable Fan/Speaker-to-BEP cable 8.) Unscrew and remove the four screws that secure the BEP to the Bottom Assembly as shown in Chapter 8 - Replacement Procedures 8-41...
Page 548 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 8-59 below. Figure 8-48 Removing the Screws from the BEP NOTE: Beneath one of the four screws removed in the previous step, is a small plastic securing tab (illustrated in Figure 8-49) that serves to seat the BEP firmly in position.
Page 549 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 8-59 below. Figure 8-50 Removing the BEP from the Bottom Assembly NOTE: When removing the BEP for replacement with the SATA BEP, disconnect the control panel/keyboard cable (Figure 8-51) from the parallel BEP you have just removed and keep this cable for installing on the SATA BEP.
Page 550 8-52; in the picture on the right, the bracket is shown in position in the Vivid q N scanner. Notice that the bracket sits on the PCMCIA slot-flap, which is pressed open while the adaptor bracket is positioned on the flap itself. To install the adaptor bracket, the...
Page 551 Vivid q N chassis. NOTE: Figure 8-54 shows a view from the rear of the Vivid q N showing the adaptor bracket closing off the PCMCIA slot. Figure 8-54 Rear View of the Vivid q N Scanner after SATA BEP Installation...
Page 552 11.)Proceed to perform the following functionality tests: "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is currently mounted on the SafeLock cart "SafeLock Cart - Chassis Current Leakage Test" on page 10-24 "Calibration Tests" on page 7-25 "Full System Test"...
Page 553: Bios Battery Replacement
Use the appropriate Phillips and flat screw drivers, as indicated in the BEP replacement procedures. 8-3-4-2 Time Required 15 minutes 8-3-4-3 Preparations Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup. 8-3-4-4 BIOS Battery Removal Procedure 1) Remove the BEP, as described in the "BEP Removal Procedure"...
Page 554: Dc-To-Dc Power Supply Replacement Procedure
Chapter 3 - System Setup. 8-3-5-4 DC-to-DC Power Supply Removal Procedure 1) Make sure the Vivid q N LCD Display cover is securely closed and place the scanner face down. Remove the battery as described in the "Battery Removal Procedure" on page 8-4.
Page 555 6.) Proceed to perform the following functionality tests: "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is currently mounted on the SafeLock cart "SafeLock Cart - Chassis Current Leakage Test" on page 10-24 "Calibration Tests"...
Page 556 4.) Return the bearing handle, as described in the "Bearing Handle Installation Procedure" on page 8-3. 5.) Make sure the Vivid q N LCD Display cover is securely closed and place the scanner face down. Re-install the battery as described in the "Battery Installation Procedure" on page 8-5.
Page 557: Fan Replacement Procedure
Use the appropriate flat and Phillips-type screw drivers, as indicated in the fan replacement procedure. 8-3-6-2 Time Required 15 minutes 8-3-6-3 Preparation Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup. 8-3-6-4 Fan Removal Procedure 1) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure"...
Page 558 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5.) Using both hands, lift the Fan Assembly upwards from the front and then the rear to remove it from the Bottom Assembly; lay it down adjacent to the system, ready for the next step as shown in Figure 8-61 below.
Page 559 7.) Proceed to perform the following functionality tests: "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is currently mounted on the SafeLock cart "SafeLock Cart - Chassis Current Leakage Test" on page 10-24 "Calibration Tests"...
Page 560: Speaker Assembly Replacement Procedure
8-3-7-2 Time Required 15 minutes 8-3-7-3 Preparation Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup. 8-3-7-4 Speaker Assembly Removal Procedure 1) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure"...
Page 561: Auo Lcd Display Replacement Procedure
8-3-8 AUO LCD Display Replacement Procedure NOTE: The procedures described in this section are applicable to all Vivid q N BT06 systems with software version 6.2.0 Build 158, and higher. NOTE: The AOU LCD PN5461952 kit is delivered with the LCD monitor assembled in the display frame as an integrated unit.
Page 562 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3.) Slide to open the two connector latches and disconnect the LCD Flex ribbon cable from BEP - refer Figure 8-65. Figure 8-65 Connector Latches 4.) Unscrew and remove the four screws (two on either side - as shown in Figure 8-66) that secure the Rear Cover and Latch Assembly to the Bottom Assembly.
Page 563 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-3-8-5 AUO LCD Display Installation Procedure NOTE: When performing this procedure, care must be taken to correctly attach the Display Frame on the Bottom Assembly hinges. NOTE: Prior to inserting the hinge securing screws in their respective locations, apply a coating of Loctite 402 glue to each of the hinge screws (supplied).
Page 564 6.) Fit the display frame onto the AOU LCD Display and cover the securing screws with the screw-caps provided. 7.) Verify that the Vivid q N lid opens and closes freely and check that there is a “paper-thin” gap between the top rear cover and the keyboard surface as shown in Figure 8-69.
Page 565: Auo Lcd Flex Cable Replacement Procedure
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-3-9 AUO LCD Flex Cable Replacement Procedure NOTE: In preparation for the procedures below, it is necessary to order the AUO LCD Cable and Flex RSPL Kit as shown in the Table 8-2 below.
Page 566 Time Required 30 minutes 8-3-9-3 Preparation Shut down the Vivid q N ultrasound unit, as described in - System Setup. 8-3-9-4 AUO LCD Cable and Flex Removal Procedure NOTE: The numbers shown in square brackets correspond to the numbers listed in Table 8-3.
Page 567 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7.) Disconnect the LCD flex [1] from the rear panel of the LCD Display and remove - Figure 8-71. Figure 8-71 LCD Flex Connected to LCD Rear Panel 8-3-9-5 AUO LCD Cable and Flex Installation Procedure NOTE: The numbers shown in square brackets correspond to the numbers listed in Table 8-3...
Page 568 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL NOTE: To install the AUO LCD display in the rear cover (the system lid), the flex cable must be prepared by folding as shown in Figure 8-73. Folding the flex cable in this manner enables the LCD panel to lie flat in the lid housing.
Page 569 Figure 8-75. . Figure 8-75 AUO LCD Display located in the Vivid q N Top Rear Cover 9.) Position the LCD Backlight Inverter board on the retaining pins located in the system’s rear cover. 10.)Secure the Flex Board with the two retaining screws as show in Figure 8-75.
Page 570: Safelock Cart Components Replacement
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 8-4 SafeLock Cart Components Replacement NOTE: This section describes replacement procedures for a new-type SafeLock Cart only. THIS EQUIPMENT MUST NOT BE OPERATED WITHIN 15 FEET OF ANY MAGNETIC EQUIPMENT. WARNING WARNING Electrical hazards exist at several points in the system.
Page 571: Overview Of Safelock Cart Replaceable Components
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-4-1 Overview of SafeLock Cart Replaceable Components Figure 8-76 Vivid q N SafeLock Cart Components Table 8-4 Vivid q N SafeLock Cart Components Label Item Label Item Top Shelf Assembly (with handle)
Page 572: Upper Cover (Rear) Replacement Procedure
8-4-2-1 Tools Appropriate Phillips screwdriver. 8-4-2-2 Preparations Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup. 8-4-2-3 Upper Cover (Rear) Removal Procedure Remove the retaining screws of the upper rear cover and while supporting the cover with one hand,...
Page 573: Ac Cable Hook Replacement Procedure
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-4-3 AC Cable Hook Replacement Procedure 8-4-3-1 Tools Appropriate Phillips screwdriver. 8-4-3-2 AC Cable Hook Removal Procedure From the Upper Cover (rear), unscrew the four AC Cable Hook retaining screws (see Figure 8-78) and remove the cable hook holder.
Page 574: Ac Power Cable Bumper Protector Replacement Procedure
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-4-4 AC Power Cable Bumper Protector Replacement Procedure 8-4-4-1 Tools Appropriate Phillips screwdriver and Loctite glue. 8-4-4-2 AC Power Cable Bumper Protector Removal Procedure 1) From the rear of the SafeLock Cart, and using two hands, lift the AC Power Cable Bumper Protector upwards to release it from the shoulder screws - (refer to Figure 8-81 Figure...
Page 575 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 3.) Mount the AC Power Cable Bumper Protector onto the shoulder screws by aligning the mounting tabs (ears) with the screws, then pushing the bumper downwards until it is seated securely. Figure 8-81.
Page 576: Ecg Cable Protector Replacement Procedure
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-4-5 ECG Cable Protector Replacement Procedure 8-4-5-1 Tools Appropriate Phillips screwdriver. 8-4-5-2 ECG Cable Protector Removal Procedure 1.) While facing the SafeLock Cart (i.e., working from the front of the Cart,) loosen and remove the two screws that secure the ECG Cable Protector to the Top Shelf Assembly (refer to Figure 8-76 on page...
Page 577 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 8-83 Placing the ECG Cable Protector in Position When placing the ECG Cable Protector in position, take care not to damage the plastic. CAUTION IMPORTANT: Perform the next steps in the correct order. When securing the ECG Cable Protector, first fasten the rear securing screw, then the front securing screw.
Page 578 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 8-85 ECG Cable Protector Secured on SafeLock Cart ECG Cable Protector Mounted on SafeLock Cart ECG Cable Connected to Scanner ECG Cable Protector as seen when in Use 4) Proceed to perform the following functionality tests: "SafeLock Cart - Grounding Continuity"...
Page 579: Lower Cover (Rear) Replacement Procedure
8-4-6-1 Tools Appropriate Phillips screwdriver. 8-4-6-2 Preparations Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup. 8-4-6-3 Lower Cover (Rear) Removal Procedure Remove six retaining screws of the lower cover (rear) and while supporting the cover with one hand,...
Page 580: Ac Distribution Assembly Replacement Procedure
8-4-7-1 Tools Appropriate flat and Phillips screwdrivers and a wire cutter 8-4-7-2 Preparation Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup. 8-4-7-3 AC Distribution Assembly Removal Procedure 1) Turn OFF power to the SafeLock Cart and disconnect the AC power cable from the AC input assembly at the base of the cart (rear).
Page 581 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8) Loosen and remove the ground screw fastened to the AC Distribution Assembly - see Figure 8-88. Figure 8-88 AC Distribution Assembly and Cable Sockets Peripheral power Ground Screw cable Jumper AC Assembly mounting screw AC Assembly mounting screw...
Page 582: Peripheral Power Cable Replacement Procedure
Appropriate Phillips screwdriver and wire cutters. 8-4-8-2 Preparation 1) Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup. 2.) Remove the Upper Cover (rear) and Lower Cover (rear) of the SafeLock Cart as described in "Upper Cover (Rear) Removal Procedure"...
Page 583 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-4-8-4 Peripheral Power Cable Installation Procedure Correct routing of the Peripheral AC Outlet cable is shown in Figure 8-90, below. NOTE: Before starting the routing procedure adhere two plastic cable holders to the metal linear guide bracket as shown in Figure 8-90 (middle picture).
Page 584 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 6.) Continue routing the Peripheral AC Outlet cable towards the right hand side of the Rear Upper Cover and downwards - Figure 8-92. Plastic cable holders Note use of cable fasteners along length of cable Figure 8-92 Routing of Cable Downwards inside Rear Upper Cover 7.) Fasten the Peripheral AC Outlet cable to the Main Harness cable as shown in Figure...
Page 585 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 9.) Replace all tie-wraps. Figure 8-94 Peripheral AC Outlet and Ground Cable Connected 10.)Shorten the USB power cable by folding it into a “u” shape and fasten together with tie wraps as shown in Figure 8-95.
Page 586 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL NOTE: The movement should be smooth and there must be no pinching of the cables. Slide the top-shelf up and down a number of times and check that the cables do not disturb the up-down movement of the cart’s top-shelf - see Figure 8-96.
Page 587: Main Cable Harness Replacement Procedure
Figure 8-97. 4) From above the Top Shelf, carefully push the Main Cable Harness Vivid q N power supply cable through the top shelf aperture and gently pull it through from below. 5) From below the Top Shelf, carefully push the DVD connectors through the front upper cover.
Page 588: Usb Board Replacement Procedure
8-4-10-1 Tools Appropriate socket wrench 8-4-10-2 Preparation Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup. 8-4-10-3 USB Board Removal Procedure 1) Turn OFF power to the SafeLock Cart and disconnect the AC power cable from the AC input assembly at the base of the cart (rear).
Page 589 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-4-10-4 USB Board Installation Procedure 1) Return the replacement USB board to its position on the SafeLock Cart chassis and secure it with the upper and lower bolts previously removed - see Figure 8-98.
Page 590: Gas Spring Replacement Procedure
8-4-11-1 Tools Appropriate Phillips screwdrivers, Allen key and open wrench. 8-4-11-2 Preparations Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup. 8-4-11-3 Gas Spring Removal Procedure 1) Turn OFF power to the SafeLock Cart and disconnect the AC power cable from the AC input assembly at the base of the cart (rear).
Page 591 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-4-11-4 Gas Spring Installation Procedure NOTE: When packed, the Gas Spring replacement part is fully extended. The spring must be compressed prior to installation. 1.) Compress the Gas Spring by pressing downwards on the Gas Spring with its pressure release button pressed against a solid surface until the Gas Spring is full compressed.
Page 592 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5) Align the lower Gas Spring connecting bracket with the SafeLock chassis until it is aligned with the screw aperture on the chassis. Figure 8-101 Lower Gas Spring Securing Bracket Lower Gas Spring securing bracket aligned with SafeLock Cart chassis 6) Insert the lower Gas Spring connecting screw and tighten it securely.
Page 593: Dvd Holder Replacement Procedure
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-4-12 DVD Holder Replacement Procedure 8-4-12-1 Tools Appropriate Phillips screwdriver. 8-4-12-2 DVD Holder Removal Procedure 1.) From below the Top Shelf, while supporting the DVD Holder with one hand, remove the four retaining screws as shown in Figure 8-102.
Page 594: Lan Isolation Box And Holder Replacement Procedure
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-4-13 LAN Isolation Box and Holder Replacement Procedure 8-4-13-1 Tools Appropriate Phillips screw driver. 8-4-13-2 LAN Isolation Box and Holder Removal Procedure 1) Disconnect the LAN communication cable. 2.) From below the Top Shelf, remove the two LAN Holder retaining screws (see Figure 8-103) and remove the LAN Holder.
Page 595: Top Shelf Replacement Procedure
8-4-14-3 Top Shelf Removal Procedure 1) Disconnect the AC adapter and all cables from the Vivid q N portable ultrasound scanner. 2.) Disconnect and remove all peripherals from the SafeLock Cart. 3.) Remove the Upper Cover (Rear) as described in the "Upper Cover (Rear) Removal Procedure"...
Page 596 8-66. 8.) Reconnect all required peripherals to the SafeLock Cart. 9.) Reconnect the AC adapter and all cables to the Vivid q N portable ultrasound scanner. 10) Proceed to perform the following functionality tests: "SafeLock Cart - Grounding Continuity" on page 10-22 "SafeLock Cart - Chassis Current Leakage Test"...
Page 597: Handrest Replacement Procedure
8-4-15-3 Handrest Removal Procedure 1) Remove all peripherals from the Vivid q N portable ultrasound scanner. 2.) Working from the front of the SafeLock Cart and below the main shelf, loosen and remove the three screws that secure the handrest to the main shelf - see Figure 8-106 below.
Page 598: Probe Shelf Assembly Replacement Procedure
8-4-16-3 Probe Shelf Assembly Removal Procedure 1) Remove all peripherals from the Vivid q N portable ultrasound scanner. 2.) Working from the front of the SafeLock Cart and underneath the probe shelf assembly, loosen and remove the two lower screws (highlighted), that secure the shelf in position, Figure 8-107 below.
Page 599 4.) Place the required peripheral on the probe shelf assembly. 5.) Re-connect all peripherals to the Vivid q N portable ultrasound scanner. 6) Proceed to perform the following functionality tests: "SafeLock Cart - Grounding Continuity" on page 10-22 "SafeLock Cart - Chassis Current Leakage Test"...
Page 600: Probe Cable Hook Replacement Procedure
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-4-17 Probe Cable Hook Replacement Procedure 8-4-17-1 Tools Appropriate Phillips screwdriver. 8-4-17-2 Probe Cable Hook Removal Procedure 1) From below the Probe Shelf, remove the Probe Cable Hook retaining screw (see Figure 8-109 on page 8-94).
Page 601: Front Wheel Replacement Procedure
Front Wheel Removal Procedure 1) Disconnect mains power from the AC adapter. 2.) Disconnect the AC adapter and all cables and peripherals from the Vivid q N portable ultrasound scanner. 3.) Remove the Vivid q N and all peripherals from the SafeLock Cart.
Page 602 3) Stand the SafeLock Cart upright. 4.) Return the Vivid q N and all peripherals to their appropriate positions on the SafeLock Cart. 5.) Re-connect the AC adapter and all cables and peripherals to the Vivid q N portable ultrasound scanner.
Page 603: Rear Wheel Replacement Procedure
Rear Wheel Removal Procedure 1) Disconnect mains power from the AC adapter. 2.) Disconnect the AC adapter and all cables and peripherals from the Vivid q N portable ultrasound scanner. 3.) Remove the Vivid q N and all peripherals from the SafeLock Cart.
Page 604 3) Stand the SafeLock Cart upright. 4.) Return the Vivid q N and all peripherals to their appropriate positions on the SafeLock Cart. 5.) Re-connect the AC adapter and all cables and peripherals to the Vivid q N portable ultrasound scanner.
Page 605: Software Loading
Vivid q N Software Upgrade Overview ........
Page 606 8-5-1-1 Vivid q N Software Upgrade Overview Before performing a Vivid q N Software Upgrade from Version BT11 to BT12, it is mandatory to backup NOTICE the Archive, then format and partition the Hard Disk (due to partitioning changes). Follow the instructions as described in 8-5-1-1-1 "Preparation"...
Page 607 At the site, perform the following steps before you start the upgrade procedure: 1.) Perform Disk Management for all database records and select the “Copy” option (for instructions, refer to the Vivid q N User Manual on your document media). 2.) Perform a full back-up for Patient Archive and System Configuration (for instructions, refer to the Vivid q N User Manual on your document media).
Page 608 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL NOTE: If USB HDD is in the Excluded menu (as shown below), move it to the Boot priority order list by selecting USB HDD and pressing the x keyboard key. With USB HDD now listed in Boot priority order (as shown below), promote it to the second position in the list by selecting it, then while pressing and holding <Shift>, repeatedly pressing the + button until USB HDD is in the number 2 position (Figure...
Page 609 NOTE: The following upgrade procedure is based on the Vivid i n system. The procedure is the same for the Vivid q N system (displayed screens will of course reflect Vivid q N information). NOTE: During the software installation procedure, it is important to observe the USB Flash Drive connected to the rear panel and make sure the LED is blinking.
Page 610 IRECTION EVISION IVID Q ERVICE ANUAL Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure Step Instruction Expected Result Proceed with the Software Installation process by File loading commences. While in progress, the following screen is displayed: selecting the following option: Load Installation then press <Enter>.
Page 611 IRECTION EVISION IVID Q ERVICE ANUAL Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure Step Instruction Expected Result Press [Yes] or [No], as applicable. The message window closes; the process of copying files from the Flash Drive to the system repository commences. This requires approximately 2 minutes,...
Page 612 IRECTION EVISION IVID Q ERVICE ANUAL Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure Step Instruction Expected Result When all files have been copied, the following options are displayed: Select the following option: The following Warning message is displayed: Reboot Machine then press <Enter>.
Page 613 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure Step Instruction Expected Result IMPORTANT. The system reboots and then begins the software installation process. Perform these steps before proceeding! This stage of the process takes approximately 20 minutes, during which time a progress indicator is displayed, as shown in the example below: a.)Remove the USB Flash Drive from the USB port on...
Page 614 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure Step Instruction Expected Result The system automatically reboots, then displays the following screens 8-108 Section 8-5 - Software Loading...
Page 615 IRECTION EVISION IVID Q ERVICE ANUAL Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure Step Instruction Expected Result Wait for completion of the installation. The system performs a number of reboots before completing the installation. During the installation procedure, various screens will be displayed.
Page 616 IRECTION EVISION IVID Q ERVICE ANUAL Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure Step Instruction Expected Result Type in the option key that you received from the OTR The system will boot-up into Normal scanning mode. and click OK.
Page 617 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure Step Instruction Expected Result Restore Patient Archive and System Configuration as per user manual. Note: When performing “Restore”, click Admin at the bottom of the screen, then click the Restore tab.
Page 618 ANUAL 8-5-1-3 Loading Latest Version User Manuals When required, the existing Vivid q N scanner User documentation may be updated by loading the User Manual latest versions from the USB Flash Drive containing the full software version and supporting documentation.
Page 619 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 8-7 Loading Latest Version Vivid q N User Manuals (cont’d) Step Instruction Expected Result Select the following option: The following message is displayed: Update User Manual) then press <Enter>. During the PDF upload, progress is shown as follows: When the upload process is complete, the message window closes.
Page 620: Setting The Bios
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-5-2 Setting the BIOS NOTE: This procedure is applicable to both MODBR949 and MODBR929 versions. 1) While booting, press F2 “Config / Diag” on alphanumeric keyboard 2.) Type the password “marlin04”. 3.) Exit and save presets. 4.) Select <Exit>...
Page 621 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-5-2-1 Setting the BIOS Advanced Parameters This sections details how the BIOS parameters should be configured. The table below lists the parameters that are shown in this section. BIOS Parameter Corresponding Figure Chipset Control Figure 8-116 on page 8-116 PCI/PNP Configuration...
Page 622 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 2.) Press <Enter> to access Advanced Chipset Control (Figure 8-116). Figure 8-116 BIOS Advanced Chipset Control Parameters 3.) Set the parameters for Enable memory gap: as shown above in Figure 8-116. 4.) Press <Esc> to return to the Advanced menu home screen (Figure 8-115).
Page 623 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8.) Scroll to Memory Cache and press <Enter> to open the Memory Cache screen. Figure 8-118 BIOS Advanced Memory Cache Parameters 9.) Set the parameters in the Memory Cache screen as shown above in Figure 8-118.
Page 624 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 13.)Press <Esc> to return to the Advanced menu home screen (Figure 8-115). 14.)Scroll to Keyboard Features and press <Enter> to open the Keyboard Features screen. Figure 8-120 BIOS Advanced Keyboard Features Parameters 15.)Set the parameters in the Keyboard Features screen as shown above in Figure 8-120.
Page 625 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 19.)Press <Esc> to return to the Advanced menu home screen (Figure 8-115). 20.)Scroll to Watchdog Settings and press <Enter> to open the Watchdog Settings screen. Figure 8-122 BIOS Advanced Watchdog Settings 21.)Set the parameters in the Watchdog Settings as shown above in Figure 8-122.
Page 626 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 25.)Press <Esc> to return to the Advanced menu home screen (Figure 8-115). 26.)Scroll to Miscellaneous and press <Enter> to open the Miscellaneous screen. Figure 8-124 BIOS Advanced Miscellaneous Parameters 27.)Set the parameters in the Miscellaneous screen as shown above in Figure 8-124.
Page 627 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-5-2-2 Additional BIOS Settings This section details how additional BIOS parameters should be configured. The table below lists the parameters that are shown in this section. BIOS Parameter Corresponding Figure Security Figure 8-125 on page 8-121 Power Figure 8-126 on page 8-122 Boot...
Page 628 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 5.) Select the <Power> menu and press <Enter>. Figure 8-126 BIOS Power Parameters 6.) Set the parameters in the Power screen as shown above in Figure 8-126. 7.) Press <Esc> to return to the main BIOS screen (Figure 8-114 on page 8-114).
Page 629 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 11.)Press <F10> to Exit Saving Changes as shown in Figure 8-128. Figure 8-128 BIOS Exit Screen 12.)Reboot the system and check that the Supervisor PASSWORD was installed properly. 13.)Proceed to perform the following functionality tests: "Software Configuration Checks"...
Page 630: Formatting And Partitioning The Hard Disk - Automatic Procedure (Bt'12)
8-5-3 Formatting and Partitioning the Hard Disk - Automatic Procedure (BT’12) NOTE: This procedure is applicable to Vivid q N systems running software version BT12. Table 8-8 Formatting and Partitioning the Hard Disk - Automatic Procedure 1 of 2 Step...
Page 631 When Hard Disk formatting is complete, the system automatically reboots. The following options are now displayed: Proceed to perform the Software Installation procedure, as described in: "Vivid q N Software Upgrade/Installation/Reinstallation Procedure - BT11 to BT12" on page 8-103. Chapter 8 - Replacement Procedures...
Page 632: Performing A Complete System Back-Up
IMPORTANT: Contact the customer and request that a full incremental back-up be performed prior to NOTICE upgrade. If necessary, refer them to the Vivid q N User Manual. Ask for removal (delete) of un-necessary patient information, so that the back-up process will require minimal time.
Page 633 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 8-130 Admin Screen 7.) Under Operation, select Copy - see Figure 8-131. Figure 8-131 Copy Images for Export 8.) Under Destination Device (see Figure 8-130), select the required media device. 9.) Click Start and follow the on-screen wizard instructions. The system stores the images.
Page 634 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 2.) From the keyboard, press the Patient button. The patient menu opens - see Figure 8-132 Figure 8-132 Patient Menu 3.) From the screen, select the Patients List. The Search / Create Patient screen is displayed - see Figure 8-133.
Page 635 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL The following warning (Figure 8-135) is displayed to indicate that only the database is exported to the target media. Figure 8-135 Database Export Warning 5.) Click OK. The Export screen opens - see Figure 8-136.
Page 636 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 8-137 Export Patient Archive 7.) Click the soft-keys at the bottom of the screen consecutively in the following order as the system processes the actions: Select All, Copy, and Done - see Figure 8-138.
Page 637 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 8-6-1-4 Running the Import Procedure NOTE: This procedure is applicable when importing files from various media devices. 1.) Log on to the system. 2.) Insert the media (where the data in the previous section is stored), into the system. 3.) From the keyboard, press the Patient button;...
Page 638: How To Restore User-Defined Presets
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 7.) Click the soft keys Select All, Copy, and Done, consecutively in that order as the system processes the actions - see Figure 8-142 Figure 8-142 Select All, Copy and Done Buttons NOTE: Wait while the system processes each action before pressing the next soft-key.
Page 639 This section provides references to the installation procedures for the various peripherals used with the Vivid q N portable ultrasound scanner. Connection to the system is via one of the USB ports (unless otherwise stated) on the rear panel, as shown in Figure 8-143 below.
Page 640 Following the connection and removal of peripherals, perform the following functionality tests: • "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is currently mounted on the SafeLock cart • "SafeLock Cart - Chassis Current Leakage Test" on page 10-24...
Page 641: External Usb Hard Disk Replacement Procedure
2.) Disconnect the AC Power cable (connected between the power supply and the SafeLock Cart) from the SafeLock Cart AC power outlet. 3.) Disconnect the External USB Hard Disk from the USB port on the Vivid q N system. 4.) Remove the unit.
Page 642 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Figure 8-145 External USB Hard Disk - Rear View and Cables External USB Hard Disk - Rear View Power IN Cable Power OUT Cable AC/DC Power Converter and Cables IN THE EVENT THAT THE AC/DC POWER CONVERTER AND CABLES HAVE BEEN SUPPLIED WARNING WARNING WITH THE POWER IN CABLE PART # 066E0661 (COLOR WHITE), DISCARD THIS CABLE AND...
Page 643 NOTE: Only connect one USB storage device (like this External USB Hard Disk) to the Vivid q N scanner at a time. Follow these steps to set the Volume Name: 1) Connect the USB cable from the External USB Hard Disk to a laptop or PC.
Page 644 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Removable Disk (F:) Figure 8-147 Removable Disk Shown under My Computer 4.) Right-click the drive name (Removable Disk) and select Rename from the menu. Figure 8-148 Select Rename from the Drop-down Menu 5.) Enter the name you have decided to use for the drive.
Page 645 8-7-2-7 Connecting the External USB Hard Disk to the Vivid q N Scanner 1) Connect the USB cable to a USB port on the Vivid q N scanner. 2.) Turn ON power to the Vivid q N ultrasound scanner. 3.) Under My Computer (refer to...
Page 646 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL This page left blank to facilitate double-sided printing. 8-140 Section 8-7 - Peripherals...
Page 647: Renewal Parts
ANUAL Chapter 9 Renewal Parts Section 9-1 Overview 9-1-1 Purpose of Chapter 9 This chapter gives you an overview of replacement parts for the Vivid q N. Table 9-1 Contents in Chapter 9 Section Description Page Number Overview List of Abbreviations...
Page 648: List Of Abbreviations
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 9-2 List of Abbreviations • Assy - Assembly • - Back End Processor • Ctrl - Control • - Front End Processor • FRU 1 - Replacement part available in parts hub •...
Page 649: Mechanical Hardware Parts
Mechanical Hardware Parts Table 9-2 Mechanical Hardware Parts PART ITEM PART NAME NUMBER DESCRIPTION KEYCAP KIT VIVID q N BT11 S2423463 BT’11 and higher. Internal Battery Pack 5423275 Replaces: 2378963-2, S2423267, FL200027 and FL200068 Vivid q cover kit S2423362 For Vivid q N BOTTOM BASIC ASSY.
Page 650: Electronic Parts
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 9-4 Electronic Parts Table 9-3 Electronic parts 1 of 2 PART ITEM PART NAME NUMBER DESCRIPTION 5503081 Vivid q IR KB RSPL Kit Vq Operator Panel w-o ECG-Keyboard 5376323 Assy S2423360 Trackball BT’09 SATA BEP SERVICE KIT...
Page 651 DESCRIPTION S2424596 Vi,q SATA BEP SERVICE KIT BT’06 and BT’09 S2420027 LCD Panel Kit R2423283 DISPLAY MODULE ASSY-Vivid-q For Vivid q N. N5448727 ECG Module Assy Replaces NR2421861. For Vivid q N N5444671 TR32-v12 Board Replaces NS2423369 For Vivid q N...
Page 652: Cables
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 9-5 Cables Table 9-4 Cables Vivid q N Item Part Name Part Number Description BT’06 and BT’09 Cable: LAN Isolation Box & Cable Kit 2409727 LEAD WIRE KIT EUROPE YELLOW, S2424558...
Page 653: Software
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 9-6 Software Table 9-5 Software PART ITEM PART NAME NUMBER DESCRIPTION N5444462 SW and Doc disk on key (BT12) Software for Vivid q N - BT’12 Chapter 9 - Renewal Parts...
Page 654: Probes
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 9-7 Probes Table 9-6 Probes 1 of 2 PART ITEM PART NAME NUMBER DESCRIPTION 2290776 Probe: 3C - RS H40402LL 5131629 Probe: 4C - RS 2354971 Probe: 8C - RS 2290777 Probe: E8C-RS PROBE TYPE (EXP) 2376127 Probe: 8L RS...
Page 655 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 9-6 Probes (cont’d) 2 of 2 PART ITEM PART NAME NUMBER DESCRIPTION H40432LC 12L-RS Biopsy Kit H45001B TEE WALL Rack H45531HS Bite Hole Indicator H45511EE TEE Clip-On Bite Guard Adult H45521CB TEE Clip-On Bite Guard Adult OR H45521JG TEE Conventional Bite Guard Pediatric...
Page 656: Peripherals
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 9-8 Peripherals Table 9-7 Approved Peripherals Vivid q N Item Part Name Part Number Description 2417389-2 Wireless Network Interface - Europe SONY UP-D898MD DIGITAL A6 BW 5555265 PRINTER PRINTER SONY UP-D897SYN 066E0111 USB2.0 BW...
Page 657: Safelock Cart Parts
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 9-9 SafeLock Cart Parts Table 9-8 SafeLock Cart Parts 1 of 2 PART ITEM PART NAME NUMBER DESCRIPTION S2423305 AC Distribution Assy 220V-240V S2423250 Handrest S2422977 Lower Shelf Package assy S2422975 Main Column S2422974 Top Shelf Kit...
Page 658 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 9-8 SafeLock Cart Parts (cont’d) 2 of 2 PART ITEM PART NAME NUMBER DESCRIPTION S2422978 USB Hub S2422980 Cart Main Cable Harness Kit S2422981 Safety Lock S2422982 Vivid i Cart Gel Holder Cup S2422983 Probe Cable Hooks S2422984...
Page 659: Optional Modo Cart
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 9-10 Optional Modo Cart Table 9-9 Modo Cart - Replacement parts PART ITEM PART NAME NUMBER DESCRIPTION BT’06 and BT’09 Modo Cart incl. isolation transformer, probe and gel holder, peripherals shelves, hand-rest and handles. Modo Cart (without peripherals) FL100100 BT’06 and BT’09...
Page 660 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 9-11 Spare Part Kits Table 9-10 Spare part kits 1 of 4 PART ITEM PART NAME NUMBER DESCRIPTION BT’09 This kit includes: • Vi_q SATA BEP SERVICE KIT Spare Part Kit 1 FL200114 Spare part Kit 1 Vivid i n BT09 •...
Page 661 Spare part kits (cont’d) 2 of 4 PART ITEM PART NAME NUMBER DESCRIPTION SPEAKERS MODULE-VIVID-I R2378953 For Vivid q N FANS ASSY-VIVID-I R2376696 ECG BOARD V3-Vivid-i,q N-Natural N2419020 This kit includes: • Keyboard assy - FL200059 • Fans and Speakers Kit - FL200040 •...
Page 662 FL200095-5 • SW CD - FL200103 SW ver. 1.36.19,Appl. SW 6.1.0. build 122 • FL200107 Application SW Patch for Vivid q N This kit includes: • BOTTOM BASIC ASSY.- VIVID-I • CARTON PIZA 40X32X5 CM • DISPLAY RIGHT LATCH ASSY •...
Page 663 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 9-10 Spare part kits (cont’d) 4 of 4 PART ITEM PART NAME NUMBER DESCRIPTION This kit includes: • BOTTOM BASIC ASSY.- VIVID-I • DISPLAY RIGHT LATCH ASSY - VIVID I • DISPLAY LEFT LATCH ASSY - VIVID I •...
Page 664: Product Manuals
NUMBER DESCRIPTION Vivid q N Service Manual - BT12 FQ091019 This Manual Vivid i n - Vivid q N Unpacking - Packing FL094023 Procedure BT’12 Vivid q N User manual - English FQ092023 BT’12 Vivid q N User manual - French FQ092024 BT’12 Vivid q N User manual...
Page 665: Care And Maintenance
10-1-1 Periodic Maintenance Inspections Having been determined by GE engineers that your Vivid q N system has no high-wearing components likely to fail due to frequent use, no Periodic Maintenance Inspections are mandatory. However, some Customer Quality Assurance Programs may require additional tasks and/or inspections to be performed at periods of frequency different from those listed in this manual.
Page 666: Warnings
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 10-1-3 Warnings THERE ARE SEVERAL PLACES ON THE BACKPLANE, THE AC DISTRIBUTION, DANGER AND DC DISTRIBUTION THAT ARE DANGEROUS. BE SURE TO DISCONNECT THE ULTRASOUND SYSTEM POWER PLUG AND OPEN THE MAIN CIRCUIT BREAKER BEFORE YOU REMOVE ANY PARTS.
Page 667: Why Perform Maintenance Procedures
Keeping Records It is good business practice that ultrasound facilities maintain records of quality checks and corrective maintenance. The records provide the customer with documented confirmation that the Vivid q N portable ultrasound scanner is maintained on a periodic basis.
Page 668: Maintenance Task Schedule
NOTE: It is the customer’s responsibility to ensure the Care and Maintenance procedures are performed on the Vivid q N ultrasound scanner as scheduled in order to retain the high levels of safety, dependability, and system performance. Your GE Service Representative has an in-depth knowledge of your Vivid q N ultrasound scanning system and can best provide competent, efficient service.
Page 669 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 10-2 Customer Care & Maintenance Task Schedule Service at Indicated Time Daily Weekly Monthly Annually Notes •* Clean Probes * or before each use • Clean Probe Holders • Inspect AC Mains Cable *Mobile Unit Check Weekly •...
Page 670 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Examine the following on a monthly basis: • Connectors on cables - for any mechanical defects. • The entire length of electrical and power cables - for cuts or abrasions. • Equipment - for loose or missing hardware. •...
Page 671: System Maintenance
IVID Q ERVICE ANUAL Section 10-4 System Maintenance 10-4-1 Preliminary Checks The preliminary checks take approximately 15 minutes to perform. Refer to the Vivid q N User Manual whenever necessary. Table 10-3 System Preliminary Checks Item Description Ask & Listen Ask the customer if they have any problems or questions about the equipment.
Page 672: Functional Checks
IVID Q ERVICE ANUAL 10-4-2 Functional Checks The functional checks take approximately 60 minutes to perform. Refer to the Vivid q N User Manual whenever necessary. NOTE: Refer also to Chapter 4 - General Procedures and Functional Checks, for additional details about the functional checks described in this section.
Page 673: Input Power Checks
Peripheral/Option Checks If any peripherals or options are not part of the system configuration, the check can be omitted. Refer to the Vivid q N User Manual for a list of approved peripherals/options. Table 10-5 GE Approved Peripheral/Hardware Option Functional Checks...
Page 674: Cleaning
10-4-4-1 General Cleaning Frequent and diligent cleaning of the Vivid q N ultrasound unit reduces the risk of spreading infection from person to person, and also helps to maintain a clean working environment. When performing Cleaning Procedures, to prevent the risk of system damage, always observe...
Page 675 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Table 10-7 Vivid q N System - General Cleaning Step Item Description LCD Display On a weekly basis, moisten a soft, non-abrasive folded cloth or sponge with a mild, general Cover purpose, non-abrasive soap and water solution. (Do not use any solution containing abrasive powder or strong chemicals such as, acid or alkaline).
Page 676 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 10-4-4-2 Disinfection IMPORTANT - To avoid contamination when the system is in use during operations, always NOTICE cover the keyboard and the monitor with the OR covers provided for this purpose. The disinfection procedures described in this section should be routinely performed by medical personnel, as shown in Table 10-8.
Page 677: Physical Inspection
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 10-4-5 Physical Inspection Table 10-9 Physical Checks Step Item Description Labeling Verify that all system labeling is present and in readable condition. Scratches and Dents Inspect the system for dents, scratches or cracks. Clean the LCD Display Cover as described in Table 10-7 on page 10-11...
Page 678: Optional Diagnostic Checks
"Battery Parameters Test" on page 7-102. Battery Observe all warnings and cautions for battery handling, recharging, storing, and/or disposal, as listed in "Vivid q N Battery Safety" on page 1-15. 10-4-6 Optional Diagnostic Checks To complete the periodic maintenance checks, perform the diagnostic tests as described in - Diagnostics/Troubleshooting.
Page 679: Probe Maintenance
Any evidence of wear on a probe indicates that it must not be used. Improper handling may WARNING WARNING easily damage ultrasound probes. See the Vivid q N User Manual and also refer to the probe manufacturer’s handling instructions, for more details. Failure to follow these precautions can result in serious injury and equipment damage.
Page 680: Basic Probe Care
DO NOT soak the probe or wipe the probe lens with any product not listed in the Vivid q N User Manual. Doing so could result in irreparable damage to the probe and/or Vivid q N system. Follow the care instructions supplied with the probe.
Page 681 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 10-5-4-2 General Probe Cleaning Instructions Neurological procedures must NOT be performed on a patient with Creutzfield-Jacob WARNING WARNING disease because probes that have been used for such examinations cannot be adequately sterilized. Neurological and intraoperative procedures must be performed with the use of legally WARNING WARNING...
Page 682: Returning And Shipping Of Defective Probes
Equipment being returned must be properly clean and free of blood and other potentially infectious contaminants. GE policy states that body fluids must be properly removed from any part or equipment prior to shipment. GE employees, as well as customers, are responsible for ensuring that parts/equipment have been properly decontaminated prior to shipment.
Page 683: Electrical Safety Tests
To avoid the risk of electrical shock, the unit under test must not be connected to other electrical CAUTION equipment.
Page 684 Any probe NOTE: Because the Vivid q N scanner is operated from low voltage DC (considered extremely safe extra low voltage) and because the transformer is enclosed in plastic parts only (and therefore does not have any accessible metal parts), when the scanner is not mounted on the SafeLock Cart, it is not necessary to perform the following safety tests (i.e., they apply only to...
Page 685: Ge Current Leakage Limits
The following limits are summarized for NFPA 99 (for USA) and IEC 60601-1 Medical Equipment Safety Standards. These limits are GE standards and in some cases are lower than the above standards listed. Table 10-13 Chassis Current Leakage Limits - Accessible Metal Surfaces...
Page 686: Outlet Test Wiring Arrangement - Usa & Canada
The patient or operator must not come into contact with the equipment during this test. NOTE: This test is applicable to the SafeLock Cart only. It is not necessary to perform this test on the Vivid q N scanner (for details, refer to the note on page 10 - 20).
Page 687 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Measure the resistance between the third pin of the attachment plug and any exposed metal parts on the SafeLock Cart. The Ground wire resistance should be less than 0.2 Ohms. Refer to the procedure in the IEC 601-1.1.
Page 688: Safelock Cart - Chassis Current Leakage Test
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 10-6-5 SafeLock Cart - Chassis Current Leakage Test 10-6-5-1 Definition This test measures the current that would flow in a grounded person who touched accessible metal parts of the bedside station, if the Ground wire should break. The test verifies the isolation of the power line from the chassis.
Page 689 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 10-6-5-3 Data Sheet for Chassis Source Current Leakage The Chassis Source Current Leakage Test passes when all readings measure less than the values shown Table 10-13. Record all data. Table 10-16 Typical Data Sheet for Chassis Source Current Leakage Test Unit Tester Tester...
Page 690: Isolated Patient Lead (Source) Leakage - Lead-To-Ground
Measurements should be made with the Ground Open and Closed, with power line polarity Normal and Reversed, and with the Vivid q N unit ON and OFF. For each combination, the operating controls (such as, the lead switch) should be operated to find the worst case condition.
Page 691: Isolated Patient Lead (Source) Leakage - Lead-To-Lead
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 10-6-7 Isolated Patient Lead (Source) Leakage – Lead-to-Lead NOTE: Refer to the procedure in the IEC 60601-1. NOTE: Electrical leakage testing may be accomplished with any calibrated Electrical Safety Analyzer tool compliant with AAMI/ESI 1993 or IEC 60601 or AS/NZS 3551. 10-6-8 Isolated Patient Lead (Sink) Leakage - Isolation Test NOTE:...
Page 692 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 10-6-8-1 Data Sheet for ECG Current Leakage The test passes when all readings measure less than the values shown in the tables below. Record all data. Table 10-17 Maximum Allowance Limit for ECG Lead Leakage Test to Ground Maximum Allowance Limit AC Power...
Page 693: Probe Current Leakage Test
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 10-6-9 Probe Current Leakage Test 10-6-9-1 Definition This test measures the current that would flow to Ground (from any of the probes) through a patient who is being scanned, and who becomes grounded by touching some other grounded surface. 10-6-9-2 Generic Procedure Measurements should be made with the Ground OPEN and CLOSED, with power line polarity Normal...
Page 694 Figure 10-6 Check Without Probe Adapter Follow these steps to test each transducer for current leakage. 1.) Turn the Vivid q N unit OFF. 2.) Plug the unit into the test meter, and the meter into the tested AC wall outlet.
Page 695 FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL 10-6-9-4 Data Sheet for Transducer Source Current Leakage The test passes when all readings measure less than the values shown in Table 10-14 Table 10-15. Record all data. When power to the unit is ON, never switch the Polarity and the status of Neutral. Be sure to turn CAUTION OFF power to the unit before switching them, using the POLARITY switch and/or the NEUTRAL switch.
Page 696: Excessive Current Leakage
FQ091019, R IRECTION EVISION IVID Q ERVICE ANUAL Section 10-7 Excessive Current Leakage 10-7-1 Possible Causes of Excessive Current Leakage 10-7-1-1 Chassis Fails Check the Ground on the power cord and plug for continuity. Ensure the Ground is not broken, frayed, or intermittent.
Page 698 2013 and 2015, General Electric Company. © GE Vingmed Ultrasound AS P.O.Box: 141 N-3191 HORTEN NORWAY www.gehealthcare.com...

This manual is also suitable for:

Fq000040

GE Vivid q N Service Manual

CHAPTER 1 Introduction

CHAPTER 2 Site Preparations

CHAPTER 3 System Setup

CHAPTER 4 General Procedures and Functional Checks

CHAPTER 5 Components and Function (Theory)

CHAPTER 6 Service Adjustments

CHAPTER 7 Diagnostics/Troubleshooting

CHAPTER 8 Replacement Procedures

CHAPTER 9 Renewal Parts

CHAPTER 10 Care and Maintenance

Quick Links

Related Manuals for GE Vivid q N

Summary of Contents for GE Vivid q N