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GE Venue Go Service Manual
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GE Venue Go Service Manual

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P R E L I M I N A R Y
Technical Publication
Venue Go
Direction Number: 5813707-100 Revision: 2
Operating Documentation
©2018 General Electric Company.
Service Manual
14.MAR.2019
GEHC_FRNT_CVR.FM

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Summary of Contents for GE Venue Go

  • Page 1 P R E L I M I N A R Y 14.MAR.2019 GEHC_FRNT_CVR.FM Technical Publication Venue Go Service Manual Direction Number: 5813707-100 Revision: 2 Operating Documentation ©2018 General Electric Company.
  • Page 2 P R E L I M I N A R Y 14.MAR.2019 GEHC_FRNT_CVR.FM © 2018 General Electric Company. Manufacturer: GE Medical Systems Ultrasound & Primary Care Diagnostic LLC 9900 Innovation Drive Wauwatosa, WI 53226...

  • Page 3: Table Of Contents

    Venue Go™ Cart Labels Location ........
  • Page 4 Unpacking Venue Go™ System ........
  • Page 5 Venue Go™ Configuration ........
  • Page 6 Logging On to the Venue Go™ as “ADM” ......4 - 5...
  • Page 7 External Power Supply Section ........5 - 7 Venue Go™ User Interface Components ......5 - 7 Venue Go™...
  • Page 8 Purpose of this Section ......... . 5 - 28 Venue Go™ and a DICOM Server in a Network ..... . . 5 - 28 InSite ExC .
  • Page 9 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Using a Loaner System during Faulty System Repair ......7 - 44 Purpose of this Section .
  • Page 10 Tools Required............10 - 5 Tools Required for Servicing the Venue Go™ ......10 - 5 System Maintenance .
  • Page 11 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Basic Probe Care ..........10 - 12 Probe Cleaning .
  • Page 12 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL This page was intentionally left blank. Table of Contents...
  • Page 13 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table of Contents...
  • Page 14 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table of Contents...
  • Page 15 • VERSUCHEN SIE NICHT, DAS GERÄT ZU REPARIEREN, BEVOR DIESES WARNUNG KUNDENDIENST-HANDBUCH NICHT ZU RATE GEZOGEN UND VERSTANDEN (DE) WURDE. • WIRD DIESE WARNUNG NICHT BEACHTET, SO KANN ES ZU VERLETZUNGEN DES KUNDENDIENSTTECHNIKERS, DES BEDIENERS ODER DES PATIENTEN DURCH ELEKTRISCHE SCHLÄGE, MECHANISCHE ODER SONSTIGE GEFAHREN KOMMEN.
  • Page 16 P R E L I M I N A R Y 3/14/19 POC_PRECAUTIONS_LEGAL 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL ESTE MANUAL DE SERVICIO SÓLO EXISTE EN INGLÉS. • SI ALGÚN PROVEEDOR DE SERVICIOS AJENO A GEHC SOLICITA UN IDIOMA QUE NO SEA EL INGLÉS, ES RESPONSABILIDAD DEL CLIENTE OFRECER UN SERVICIO DE TRADUCCIÓN.
  • Page 17 ΣΤΟΝ ΑΣΘΕΝΗ ΑΠΟ ΗΛΕΚΤΡΟΠΛΗΞΙΑ, ΜΗΧΑΝΙΚΟΥΣ Ή ΑΛΛΟΥΣ ΚΙΝΔΥΝΟΥΣ. EZEN KARBANTARTÁSI KÉZIKÖNYV KIZÁRÓLAG ANGOL NYELVEN ÉRHETŐ EL. • HA A VEVŐ SZOLGÁLTATÓJA ANGOLTÓL ELTÉRŐ NYELVRE TART IGÉNYT, AKKOR A VEVŐ FELELŐSSÉGE A FORDÍTÁS ELKÉSZÍTTETÉSE. • NE PRÓBÁLJA ELKEZDENI HASZNÁLNI A BERENDEZÉST, AMÍG A KARBANTARTÁSI KÉZIKÖNYVBEN LEÍRTAKAT NEM ÉRTELMEZTÉK.
  • Page 18 P R E L I M I N A R Y 3/14/19 POC_PRECAUTIONS_LEGAL 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL ÞESSI ÞJÓNUSTUHANDBÓK ER EINGÖNGU FÁANLEG Á ENSKU. • EF ÞJÓNUSTUAÐILI VIÐSKIPTAMANNS ÞARFNAST ANNARS TUNGUMÁLS EN ENSKU, ER ÞAÐ Á ÁBYRGÐ VIÐSKIPTAMANNS AÐ ÚTVEGA ÞÝÐINGU. •...
  • Page 19 P R E L I M I N A R Y 3/14/19 POC_PRECAUTIONS_LEGAL 5813707-100, R ™ P IRECTION EVISION ENUE ROPRIETARY ERVICE ANUAL ŠĪ APKALPES ROKASGRĀMATA IR PIEEJAMA TIKAI ANGĻU VALODĀ. • JA KLIENTA APKALPES SNIEDZĒJAM NEPIECIEŠAMA INFORMĀCIJA CITĀ VALODĀ, NEVIS ANGĻU, KLIENTA PIENĀKUMS IR NODROŠINĀT TULKOŠANU. •...
  • Page 20 P R E L I M I N A R Y 3/14/19 POC_PRECAUTIONS_LEGAL 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL ACEST MANUAL DE SERVICE ESTE DISPONIBIL NUMAI ÎN LIMBA ENGLEZĂ. • DACĂ UN FURNIZOR DE SERVICII PENTRU CLIENŢI NECESITĂ O ALTĂ LIMBĂ DECÂT CEA ENGLEZĂ, ESTE DE DATORIA CLIENTULUI SĂ...
  • Page 21 P R E L I M I N A R Y 3/14/19 POC_PRECAUTIONS_LEGAL 5813707-100, R ™ P IRECTION EVISION ENUE ROPRIETARY ERVICE ANUAL TA SERVISNI PRIROČNIK JE NA VOLJO SAMO V ANGLEŠČINI. • ČE PONUDNIK SERVISNIH STORITEV ZA STRANKO POTREBUJE NAVODILA V DRUGEM JEZIKU, JE ZA PREVOD ODGOVORNA STRANKA SAMA.
  • Page 22 P R E L I M I N A R Y 3/14/19 POC_PRECAUTIONS_LEGAL 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL BU SERVİS KILAVUZU YALNIZCA İNGİLİZCE OLARAK SAĞLANMIŞTIR. • EĞER MÜŞTERİ TEKNİSYENİ KILAVUZUN İNGİLİZCE DIŞINDAKİ BİR DİLDE OLMASINI İSTERSE, KILAVUZU TERCÜME ETTİRMEK MÜŞTERİNİN SORUMLULUĞUNDADIR.
  • Page 23 P R E L I M I N A R Y 3/14/19 POC_PRECAUTIONS_LEGAL 5813707-100, R ™ P IRECTION EVISION ENUE ROPRIETARY ERVICE ANUAL (ZH-CN) (KO)
  • Page 24 GE personnel. In performing all electrical work on these products, GE will use its own specially trained field engineers. All of GE’s electrical work on these products will comply with the requirements of the applicable electrical codes.
  • Page 25 Nevertheless, GE assumes no responsibility for errors, omissions, or any damages, including special or consequential, resulting from the use of this information. GE will issue updates to this information periodically, as needed. If there are any questions regarding the information contained in this manual, please contact your GE Representative.'...
  • Page 26 P R E L I M I N A R Y 3/14/19 POC_PRECAUTIONS_LEGAL 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Revision History Revision Date Reason for change Doc ID Revision of Doc ID 23 October 2018 Initial Release DOC2073428 Revised functional checks table in chp.

  • Page 27: Overview

    Overview 1-1-1 Purpose of Chapter 1 This chapter describes important issues related to safely servicing the Venue Go™ ultrasound scanner. The service provider must read and understand all the information presented here before installing or servicing a unit. Chapter 1 - Introduction...

  • Page 28: Service Manual Overview

    Table 1-1 below. In the beginning of the manual, before Chapter 1, you will find the language policy for GE service documentation, legal information, a revision overview and the Table of Contents (TOC). An Index has not been included.

  • Page 29: Venue Go™ Models Covered In This Manual

    ™ S IRECTION EVISION ENUE ERVICE ANUAL 1-2-3 Venue Go™ Models Covered in this Manual The Venue Go™ models documented in this manual are shown in Table 1-2 below. Table 1-2 Venue Go™ Models Traced PSI Group Cat No. Description...

  • Page 30: Product Description

    The system provides image generation in 2D, Color Doppler, M-Mode, Color M-Mode, PW and Tissue Velocity imaging. The fully digital architecture of the Venue Go™ system allows optimal usage of all scanning modes and probe types throughout the full spectrum of operating frequencies.
  • Page 31 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 1-2-4-3 How to Check for Hardware/Software Version and Installed Options • To verify the hardware versions on the boards: Refer to HW Version tab. •...

  • Page 32: Important Conventions

    Important Conventions 1-3-1 Conventions Used in this Manual 1-3-1-1 Model Designations This manual covers the Venue Go™ ultrasound units listed in Table 1-2 on page 1-3 1-3-1-2 Icons Pictures, or icons, are used wherever they will reinforce the printed message. The icons, labels and conventions used on the product and in the service information are described in this chapter.

  • Page 33: Standard Hazard Icons

    Other hazard icons make you aware of specific procedures that should be followed. NOTE: The Venue Go™ system has no unintended or motorized moving parts that could cause pinching; all moving parts are mechanically operated by the user. Pay attention to move such parts carefully (e.g. articulated arm).
  • Page 34 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 1-4 Standard Icons Indicating a Special Procedure Be Used AVOID STATIC ELECTRICITY TAG AND LOCK OUT & Chapter 1 - Introduction...

  • Page 35: Safety Considerations

    • Servicing should be performed by authorized personnel only. • Only personnel who have participated in a Venue Go™ Training Seminar are authorized to service the equipment. NOTE: United States law restricts this device for sale or use by or on the order of a physician.
  • Page 36 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL EXPLOSION WARNING WARNING WARNING DO NOT OPERATE THE EQUIPMENT IN AN EXPLOSIVE ATMOSPHERE. OPERATION OF ANY ELECTRICAL EQUIPMENT IN SUCH AN ENVIRONMENT CONSTITUTES A DEFINITE SAFETY HAZARD.
  • Page 37 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL BEWARE OF POSSIBLE SHARP EDGES ON ALL MECHANICAL PARTS. IF SHARP WARNING WARNING EDGES ARE ENCOUNTERED, THE APPROPRIATE PPE SHOULD BE USED TO REDUCE THE RISK OF INJURY.

  • Page 38: Mechanical Safety

    WHENEVER THE UNIT IS TO BE MOVED ALONG ANY INCLINE, USE EXTREME DANGER CAUTION. MAKE SURE THAT THE VENUE GO™ SCANNER AND ALL PERIPHERALS ARE SECURELY MOUNTED IN PLACE BEFORE ATTEMPTING TO MOVE IT. ULTRASOUND PROBES ARE HIGHLY SENSITIVE MEDICAL INSTRUMENTS THAT CAN DANGER EASILY BE DAMAGED BY IMPROPER HANDLING.
  • Page 39 Ensure that monitor is in folded and locked position. • Ensure that the Venue Go™ system is well prepared and packed in its original packaging before transporting. Special care must be taken to correctly position the packing material, using all screws and brackets.

  • Page 40: Electrical Safety

    ELECTRICAL STANDARDS. 1-4-4-1 Probes All the probes for the Venue Go™ ultrasound unit are designed and manufactured to provide trouble- free, reliable service. To ensure this, correct handling of probes is important and the following points should be noted: •...
  • Page 41 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 1-4-4-2 Peripherals 1-4-4-2-1 Safety and Environmental Guidelines Environmental Dangers WARNING WARNING ALL DEVICES MEETING IEC60950 MUST BE KEPT OUTSIDE THE PATIENT ENVIRONMENT AS DEFINED IN IEC60601-1-1, UNLESS THE DEVICES, ACCORDING TO IEC60601-1-1, ARE EQUIPPED WITH THE FOLLOWING: A) ADDITIONAL FIXED EARTH PROTECTION...
  • Page 42 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Patient Environment EN 60601-1 Sub clause 3.79 - Patient Environment It is difficult for this standard to define dimensions for the volume in which diagnosis, monitoring or treatment occurs.

  • Page 43: Venue Go™ Battery Safety

    Venue Go™ Battery Safety NOTE: The Venue Go™ ultrasound scanner is supplied with two packs of lithium ion batteries in the battery bay. The lithium ion batteries provide power for scanning, safely shutting down the system or placing it in Standby mode, when an AC power source is interrupted or the AC power cable is disconnected from the wall outlet.

  • Page 44: Dangerous Procedure Warnings

    DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN THIS DANGER EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND ADJUSTING. IF THE COVERS ARE REMOVED FROM AN OPERATING VENUE GO™ SYSTEM, SOME WARNING WARNING METAL SURFACES MAY BE WARM ENOUGH TO POSE A POTENTIAL HEAT HAZARD IF TOUCHED, EVEN WHILE IN SHUT DOWN MODE.

  • Page 45: Lockout/Tagout (Loto) Requirements

    5.) Control all stored and residual energy. 6.) Verify isolation. All potentially hazardous stored or residual energy is relieved. ENERGY CONTROL AND POWER LOCKOUT FOR VENUE GO™ . WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.) FOLLOW LOCK OUT/TAG OUT PROCEDURES.

  • Page 46: Product Labels And Icons

    1-7-1 Universal Product Labels NOTE: The following diagrams illustrate the labels found on the Venue Go™ ultrasound unit. For an explanation of label icons and symbols, refer to Table 1-5 on page 1-21. A system Rating Label (examples shown in...

  • Page 47: Label Descriptions

    Figure 1-5 General Label - International 1-7-2 Label Descriptions The following table shows the labels and symbols that may be found on the Venue Go™ ultrasound unit, and provides a description of each label’s purpose and location. Table 1-5 Label Icons and Symbols - Description and Location...
  • Page 48 • Rating Plate Symbols for use in the • Probes Manufacturer’s name and address labeling of medical • Rear panel devices Authorized European Representative address System weight Various Indicates weight of the Venue Go™ ultrasound scanner. 1-22 Chapter 1 - Introduction...
  • Page 49 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 1-5 Label Icons and Symbols - Description and Location (Continued) Label Name Description Location Source EN/IEC 60601-1: "Medical electrical Pushing prohibited Rating Plate Do not push the unit sideways when the caster...
  • Page 50 184-FZ (pending EAC mark TP TC 020/2011 approval) GE Logo Purpose: identify the customs country of origin of the material (x is a country name) Note: When the Assembled in X statement is not Assembled in X shown on the label, this indicates that the Customs country of origin is the same as the country of the legal manufacturer.
  • Page 51 (UDI) Label. The UDI label consists of a series of Rear panel or alpha-numeric characters and barcode which e-Label uniquely identify the Venue Go system as a medical device manufactured by General Electric. Scan or enter the UDI information into the patient health record as required by country-specific laws.

  • Page 52: Venue Go™ Cart Labels Location

    Venue Go™ Cart Labels Location In addition to the labels described in the previous section, an additional label may be found on the Venue Go™ cart, as described in the following section. Figure 1-6 Venue Go™ System - Cart Labels Location...

  • Page 53: Returning/Shipping Probes And Repair Parts

    The user is responsible for the data on the Venue Go™ and a regular backup is highly recommended. If the Venue Go™ is sent for repair, ensure that any patient information is backed up and erased from the Venue Go™ before shipping. It is always possible during system failure and repair to lose patient data.

  • Page 54: Emc, Emi, And Esd

    USB 2.0/3.0 Flash Drive (Memory Stick) • Hard Disk Drive The Venue Go has also been verified for compatibility, and compliance for connection to a local area network (LAN) via the rear panel Ethernet connection, provided the LAN components are IEC/EN 60950 compliant.

  • Page 55: Compliance

    ERVICE ANUAL A Wireless LAN device is built into the Venue Go, and is not user-accessible (‘Connectivity’ on page 8- 29). Conforms to IEEE 802.11ac/a/b/g/n WiFi with Bluetooth 4.0 Standard. The Wireless LAN device is an option on the system and can only be activated by installation of a special unique option key license supplied separately by GE.

  • Page 56: Electrostatic Discharge (Esd) Prevention

    CAUTION by the manufacturer. Ignoring this advice may compromise the regulatory approvals obtained for the product. IF THE COVERS ARE REMOVED FROM AN OPERATING Venue Go™ , SOME METAL WARNING WARNING SURFACES MAY BE WARM ENOUGH TO POSE A POTENTIAL HEAT HAZARD IF TOUCHED, EVEN WHILE IN SHUTDOWN MODE.

  • Page 57: Customer Assistance

    1-10-1 Contact Information If this equipment does not operate as indicated in this Service Manual or in the Venue Go™ User Manual, or if you require additional assistance, please contact the local distributor or appropriate support resource, as listed below.
  • Page 58 ENUE ERVICE ANUAL Table 1-6 Phone Numbers for Customer Assistance (Continued) 2 of 2 LOCATION PHONE NUMBER India Wipro GE Healthcare Pvt. Ltd. +(91) 1-800-425-8025 4, Kadugodi Industrial Area Phone +(91) 1-800-425-7255 Bangalore - 560 067 +(91) 1-800-102-7750 India Table 1-7...

  • Page 59: Overview

    2-1-1 Purpose of Chapter 2 This chapter provides the information required to plan and prepare for the setup of a Venue Go™ ultrasound unit. Included are descriptions of the electrical and facility requirements that must be met by the purchaser. A worksheet is provided at the end of this chapter (see...

  • Page 60: Console Requirements

    -20 — +60 (-4 — 140 NOTE: The Venue Go™ system may be operated at an altitude of up to 3000 meters (9842 ft). IF THE SYSTEM HAS BEEN IN STORAGE OR HAS BEEN TRANSPORTED, PLEASE SEE THE CAUTION ACCLIMATION REQUIREMENTS BEFORE POWERING ON AND/OR USING THE SYSTEM.

  • Page 61: Electrical Requirements

    2-2-5-4 Mains Power Plug The Venue Go™ portable ultrasound scanner is supplied with an AC power cable, as standard. In the event that the unit arrives without a power cable, or a power cable fitted with an incorrect plug, contact your GE dealer.

  • Page 62: Emi Limitations

    Ultrasound machines are susceptible to Electromagnetic Interference (EMI) from radio frequencies, magnetic fields, and transients in the air or wiring. They also generate EMI. The Venue Go™ ultrasound unit complies with limits as stated on the EMC label. However, there is no guarantee that interference will not occur in a particular setup.

  • Page 63: Emi Prevention/Abatement

    RF gaskets touch metal. a different, appropriate location. The interconnect cables are grounded and require ferrite beads and other shielding. Use GE-specified harnesses Cable length, material, and routing are all important; do not make any changes that do and peripherals.

  • Page 64: Time And Manpower Requirements

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2-2-9 Time and Manpower Requirements Site preparation takes time. Begin site preparation checks as soon as possible, if possible, six weeks before delivery, to allow enough time to make any changes.

  • Page 65: Facility Needs

    All electrical work on these products must comply with the requirements of applicable electrical codes. The purchaser of GE equipment must only utilize qualified personnel to perform electrical servicing on the equipment.

  • Page 66: Required Facility Needs

    2-13 for network details that are required. NOTE: All relevant preliminary network outlets installations at the prepared site must be performed by authorized contractors. The purchaser of GE equipment must utilize only qualified personnel to perform servicing of the equipment. Chapter 2 - Site Preparations...
  • Page 67 Suggested Minimal Floor Plan NOTE: GE requires a dedicated power and ground for the proper operation of its Ultrasound equipment. This dedicated power shall originate at the last distribution panel before the Ultrasound system. The Ultrasound system will function on voltages from 100-240 Volts and 50 or 60 Hz. However, if using 220 volt power in North America, then a center tapped power source is required.
  • Page 68 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2-3-2-2 Recommended Floor Plan Scale: Each square equals one square foot (app. 31 x 31 cm) Dedicated Power Outlet - Circuit Breaker Secretaries or Doctors Desk protected and easily accessible File Cabinet...
  • Page 69 Emergency oxygen supply • Storage for linens and equipment • Nearby waiting room, lavatory, and dressing room • Dual level lighting (bright and dim) • Lockable cabinet ordered by GE for its software and proprietary manuals Chapter 2 - Site Preparations 2-11...

  • Page 70: Networking Pre-Installation Requirements

    2-3-3-4 DICOM Option Pre-Installation Requirements To configure the Venue Go™ ultrasound unit to work with other network connections, the network administrator must provide the required information, which should include the following: •...

  • Page 71: Connectivity Installation Worksheet

    ANUAL Section 2-4 Connectivity Installation Worksheet Site System Information Comments: Floor: Site: Dept: Room: Type: REV: Venue Go™ CONTACT INFORMATION Name Title E-Mail Address Phone TCP/IP Settings Scanner IP Settings Name - AE Title: IP Address: Subnet Mask: Default Gateway:...
  • Page 72 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Venue Go™ IP Address Local Port Host Name AE Title Net Mask ROUTING INFORMATION GATEWAY IP Addresses Destination IP Addresses...
  • Page 73 ENUE ERVICE ANUAL Table 2-6 Venue Go™ Pre-Setup Check List Action Schedule at least 2 hours for setup of the system. Notify setup team of the existence of any variances from the basic setup. Make sure system and probes have been subject to acclimation period.
  • Page 74 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL This page was intentionally left blank. 2-16 Chapter 2 - Site Preparations...

  • Page 75: Overview

    Section 3-1 Overview 3-1-1 Purpose of Chapter 3 This chapter provides instructions for setting up the Venue Go™ ultrasound unit. Before beginning the setup process, an appropriate site must be prepared, as described in Chapter 2 - Site Preparations. Once the site has been prepared, setup can proceed as described in this chapter.

  • Page 76: Setup Reminders

    3-6. 3-2-2-1 System Acclimation Time Following transport, the Venue Go™ system may be very cold, or hot. Allow time for the system to acclimate before being switched ON. Acclimation requires 1 hour for each 2.5 C increment, when the...

  • Page 77: Safety Reminders

    LIMITATIONS, AVOID UNNECESSARY EXPOSURE. ULTRASOUND ENERGY CAN PRODUCE HEAT AND MECHANICAL DAMAGE NOTE: The Venue Go™ User Manual should be fully read and understood before operating the unit. Keep the manual near the unit for reference. Chapter 3 - System Setup...

  • Page 78: Receiving And Unpacking The Equipment

    3-3-1 Warnings for Receiving and Unpacking the Equipment Two people are needed to unpack the Venue Go cart because of its weight. CAUTION Two people are required whenever a part weighing 16 KG (35 LBS) or more must be lifted Remember to use relevant personal protecting equipment (PPE) during packing and unpacking.

  • Page 79: Unpacking Venue Go™ System

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 3-11 Venue Go™ Box Contents Description Venue Go™ system AC-DC Adapter 24V Multipurpose cup gel bottle insert Small probe insert Power cord Venue Go™ SW media 3-3-3 Unpacking Venue Go™...
  • Page 80 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Remove the back system foam. Figure 3-3 Remove system from zipper bag 4.) Remove the middle foam. 5.) Take out all accessories. Figure 3-4 Remove accessories Chapter 3 - System Setup...

  • Page 81: Unpacking Venue Go™ Cart

    ANUAL 3-3-4 Unpacking Venue Go™ Cart Two people are needed to unpack the Venue Go cart because of its weight. CAUTION Two people are required whenever a part weighing 16 KG (35 LBS) or more must be lifted 1.) Open the box and identify the base protective foam.
  • Page 82 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Position the cart on its wheels. Figure 3-7 Position the Cart on its Wheels 4.) Unlock the cart wheels. 5.) Use the tray handle to roll out the cart from the box.
  • Page 83 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Remove the rest of the foam covers. . Figure 3-9 Remove the rest of the foam covers 7.) Take the rest of the parts out of the box, remove the protective foam covers. Chapter 3 - System Setup...

  • Page 84: Physical Inspection

    3-3-6 EMI Protection The Venue Go™ Ultrasound Unit has been designed to minimize the effects of Electro Magnetic Interference (EMI). Many of the covers, shields, and screws are provided primarily to protect the system from image artifacts caused by this interference. For this reason, it is imperative that all covers and hardware are installed and secured before the unit is put into operation.

  • Page 85: Preparing For Setup

    Visually inspect the contents of the shipping carton for damage. If any parts are damaged or missing, contact an authorized GE Service Representative. A Damage Inspection Checklist for the Venue Go™ portable ultrasound scanner is provided in Table 3- below.

  • Page 86: Irection Revision Enue Ervice Anual

    ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-4-3-2 General View of the Venue Go™ Ultrasound Unit Figure 3-1 General View of the Venue Go™ Ultrasound Scanner Item Front Panel Display: Kick stand Probe holder Probe connectors I/O panel Fan outlet...
  • Page 87 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-4-3-3 Venue Go™ Cart Overview Figure 3-2 Venue Go™ Rear View Item Item Venue Go™ System Accessories basket Cart Cradle AC cable connector to cart Vertical/horizontal tilt adjustment Cradle system latch Up/down adjustment column.
  • Page 88 The Venue Go™ has been designed to minimize the effects of Electro-Magnetic Interference (EMI). Many of the covers, shields, and screws are provided primarily to protect the Venue Go™ from image artifacts caused by this interference. For this reason, it is imperative that all covers and hardware are installed and secured before the Venue Go™...

  • Page 89: Completing The Setup

    Physical Dimensions Table 3-13 Physical Dimensions of Venue Go™ System Only Height Width Depth Unit 16.14 4.72 Inches Table 3-14 Physical Dimensions of Venue Go™ Mounted on Cart Max. Height Max. Width Max. Depth Unit 125.5 51.5 49.4 20.27 19.29 Inches...

  • Page 90: Electrical Specifications

    Verification of the Venue Go™ Voltage Setting Verify that the mains voltage specified for the Venue Go™ is available on-site. The voltage setting for the Venue Go™ is found on a label near the Mains Power Circuit Breaker on the rear of the Venue Go™ .
  • Page 91 EVISION ENUE ERVICE ANUAL The Venue Go™ has three RS connectors. Figure 3-4 Probe Connectors on Venue Go™ HANDLE THE PROBE GENTLY WHILE CONNECTING AND DISCONNECTING. CAUTION DO NOT TOUCH THE PATIENT AND ANY OF THE CONNECTORS ON THE ULTRASOUND UNIT SIMULTANEOUSLY, INCLUDING ULTRASOUND PROBE CONNECTORS.
  • Page 92 There are 3 probe connectors on the rear side of the system. Each connector is comprised of a probe- socket and a locking latch. Figure 3-5 Venue Go™ Probe Connectors 1) Before connecting the probe: a.) Do a visual check of the probe pins and system sockets.

  • Page 93: Power On/Boot Up

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL To connect a probe to one of the sockets 1, 2, or 3: 1) Hold the probe connector vertically with the cable pointing upward. 2.) Prior to inserting the probe, ensure that the connector locking handle is positioned to the left.

  • Page 94: Configuration

    Venue Go™ Configuration 3-6-2-1 EZ Configuration Wizard The Venue Go™ Configuration Wizard enables the user to easily configure the system, after SW installation. 1.) After the system reboots, the Venue Go™ setup wizard welcome screen appears: 2.) Select the interface language and tap OK to proceed.
  • Page 95 ANUAL 3.) Tap Run wizard to continue the installation. Figure 3-7 Venue Go™ Installation Wizard - Run Wizard The settings screen appears. The Local tab opens by default. 4.) On the Local tab, enter the required details and tap Save. Then, proceed to the next tab.
  • Page 96 6.) On the Thermal Printer tab, configure the printer and tap Save. Then, proceed to the next tab. If the printer is already configured, skip this step and proceed to the next one. Figure 3-10 Venue Go™ Installation Wizard - Thermal Printer Tab 3-22...
  • Page 97 7.) On the InSite tab, define the required settings and tap Submit Changes. Make sure you fill all mandatory fields (highlighted in bold). Then, proceed to the next tab. Figure 3-11 Venue Go™ Installation Wizard - InSite Tab Chapter 3 - System Setup...
  • Page 98 On/Off sliders to On. Then, select each Connectivity item to define its properties. Tap Apply and then Save.Then, proceed to the next tab. Figure 3-12 Venue Go™ Installation Wizard - Connectivity Tab 9.) On the OptionKey tab, enter the key string to enable the purchased options and tap Save. Then, proceed to the next tab.
  • Page 99 10.)On the Reports tab, view the defined settings and tap Save As to save the report. Save the report on USB flash memory.Then, proceed to the next tab. Figure 3-14 Venue Go™ Installation Wizard - Report Tab 11.)On the About tab, view all settings defined on each tab, and click Save to save the entire set of defined settings.
  • Page 100 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-6-2-2 Select System Settings Screen 1) On the Home screen tap: Settings >> Config. Figure 3-16 Home Screen - Settings Menu 2) Log on as adm.
  • Page 101 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 3-18 System Settings 3-6-2-3 Enter Location Figure 3-19 Enter Location Chapter 3 - System Setup 3-27...
  • Page 102 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 3-17 Enter Location STEP TASK EXPECTED RESULT(S) Select the Hospital field and type After restart: the name of the hospital (max 64 •...
  • Page 103 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 3-18 Date and Time Adjustments STEP TASK EXPECTED RESULT(S) • Open the System The Settings window is displayed. (Configuration) Window, •...
  • Page 104 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-6-2-5 Select Language for User Interface and Online Manuals Figure 3-21 Select Language, Units and Controls Sound 3-30 Chapter 3 - System Setup...
  • Page 105 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 3-19 Select Language for User Interface and Online Manuals STEP TASK EXPECTED RESULT(S) From the Settings screen, select The selected language will be used the preferred User Interface as soon as the unit has been language from the Language...

  • Page 106: Service Screen Setup

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-6-3 Service Screen Setup 3-6-3-1 Open Service Screen 1) Log on as adm. 2) From the Config side menu, select Service to view the Service Screen. Figure 3-22 Service Screen 3-32 Chapter 3 - System Setup...

  • Page 107: Optional Peripherals/Peripheral Connection

    ANUAL 3-6-4 Optional Peripherals/Peripheral Connection 3-6-4-1 Approved Internal Peripherals This list covers the internal peripherals available for Venue Go™ : • SONY UP-D898DC printer 3-6-4-2 Approved External Peripherals One of the external units listed below, may be connected to the USB port on the rear of the Venue Go™...
  • Page 108 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2.) Tap the Windows Start button, then tap the Search button and type View Network Connections. 3.) In the Network Connections screen, select Ethernet adapter. 3-34 Chapter 3 - System Setup...
  • Page 109 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Select the Internet Protocol Version4 check box and tap Properties. The Internet Protocol Version 4(TCP/IPv4) Properties screen opens. Figure 3-23 Internet Protocol Version 4 (TCP/IPv4) Properties Screens Chapter 3 - System Setup 3-35...

  • Page 110: Software Options Configuration

    • In the IP address field type: 10.0.0.1 • In the Subnet mask field type: 255.0.0.0 6.) Tap OK and click Close. The Venue Go™ system’s IP address is defined. 3-6-5 Software Options Configuration 3-6-5-1 Software Option Introduction A Software Option Key, an alphanumeric text string, enables a software option or a combination of software options.

  • Page 111: Connectivity Overview

    You will only need a Crossover Cable for network (TCP/IP) use to connect the two units this way. a.) Connect one end of the crossed network cable to the network connector on the Venue Go™ . b.) Connect the other end to the network connector to the Workstation.

  • Page 112: Connectivity Setup

    3-8-1 Introduction To be able to use the network functions when connected to a hospital network, the Venue Go™ must have a proper network address. • Before you can set up the Venue Go™ , you need to collect some information.

  • Page 113: Select Tcp/Ip Screen

    Select TCP/IP Screen 1. Log on as adm. 2. Tap: Settings >> Config >> Connectivity >> TCP/IP. The resulting screen gives you an overview of many of the network settings for Venue Go™ . 1. My Computer: 3. Remote Path •...

  • Page 114: Changing The Ae Title And/Or Port Number (Port No.)

    In this case the Venue Go™ is configured to work with DICOM servers in a network environment. Images are first saved on the local image buffer on the Venue Go™ . At the end of the examination the images are sent to the DICOM server via a DICOM spooler and to the local database, depending on dataflows.
  • Page 115 ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-8-4-2 DICOM Server IP Address on the Venue Go™ Table 3-21 DICOM Server IP Address on the Venue Go™ Step Instruction Illustration • Log on as adm. • Select Connectivity (in the side menu).
  • Page 116 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 3-21 DICOM Server IP Address on the Venue Go™ (Continued) Step Instruction Illustration Configure the Dataflow menu according to required connectivity configuration by using the On/Off sliders. If the On/Off slider is set to Off, the configured settings will not be applicable to the current dataflow.
  • Page 117 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 3-21 DICOM Server IP Address on the Venue Go™ (Continued) Step Instruction Illustration • Select DicomWorklist. • From the IP-address pull-down menu select the required Worklist Server.
  • Page 118 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-8-4-3 Verify the Network Connection to a Device Follow the steps below to do a first check (TCP/IP Ping) of the network connection: 1) When on the Dataflow screen, highlight the device to be verified.
  • Page 119 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2) Select Check (2) to start the verification process of the connection to the device. The verification process takes some time to run. A sign is displayed next to the Check button, indicating if the passed or failed NOTE:...
  • Page 120 Pediatric (Heart) and Vascular/Abdominal categories, two SR documents are sent. “TID 5200 Echocardiography Procedure Report” and “TID 5100 Vascular Ultrasound Procedure Report” do not support all M&A results from Venue Go™ . They are limited to the following: • No unassigned measurement.
  • Page 121 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3) Tap to select the DICOM storage item and to display the DICOM storage properties. Figure 3-29 DICOM Storage Properties Window 4) Check the option Allow SR to enable DICOM SR.
  • Page 122 The User on the remote share must have all rights/permissions for the shared folder. The default network user is predefined on Venue Go™ It is possible to set a secondary user if required by the remote share. For instructions, see:...
  • Page 123 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 3-30 Configurable Remote Path User 3) Enter the User and Password in the respective fields. NOTE: The field “User” can either be on the form “username”, or “domain\username”. 4) Select Save settings to save the new settings.
  • Page 124 The Query/Retrieve function makes it possible to search for and retrieve DICOM data from a DICOM server for further analysis on the Venue Go™ . NOTE: You may have to set up Venue Go™ as a destination on the server. 3-8-6-2 Query/Retrieve Setup on the Venue Go™...
  • Page 125 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 3-32 Dicom QR Properties 5) Select the IP-address down-arrow to choose the DICOM Query/Retrieve server from the pull down menu.
  • Page 126 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2) Select the correct tag from the Select Tag pull-down menu. 3) If needed, type in the value. 4) Select Update List. 5) Select OK to close the Search Criterias window.
  • Page 127 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL NOTE: This check uses both Ping and DICOM Ping. Ping is used to verify the TCP/IP connection to the server. DICOM Ping is used to verify that the DICOM application is answering.
  • Page 128 3-8-7 Wireless Network Configuration The following procedure is used to configure the Venue Go™ for a wireless network environment. This procedure is required for every new wireless network. 1.) From the Connectivity menu, select TcpIp, and then tap Wireless Settings.

  • Page 129: Options Setup

    ERVICE ANUAL Section 3-9 Options Setup 3-9-1 Software Options Most of the options for Venue Go™ are activated by installing a password (alphanumeric text string). • For installation instructions, see: Software Options Configuration on page 3 - 36. 3-9-2 USB Flash Card Setup There is no special setup procedure for use of a USB Flash Card.

  • Page 130: Paperwork After Setup

    During and after setup, the documentation (i.e. storage media with documentation, User Manuals, Installation Manuals, etc.) for the Venue Go™ and the peripherals must be kept as part of the original Ultrasound system documentation. This ensures that all relevant safety and user information is available during the operation and service of the complete Ultrasound system.
  • Page 131 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 3 - System Setup 3-57...
  • Page 132 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-58 Chapter 3 - System Setup...
  • Page 133 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 3 - System Setup 3-59...
  • Page 134 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-60 Chapter 3 - System Setup...
  • Page 135 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 3 - System Setup 3-61...
  • Page 136 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-62 Chapter 3 - System Setup...
  • Page 137 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 3 - System Setup 3-63...
  • Page 138 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-64 Chapter 3 - System Setup...

  • Page 139: Overview

    General Procedures is a collection of commonly-used procedures that are available by cross references from other parts of this manual. Functional Checks is a collection of procedures for quickly checking major functions of the Venue Go™ scanner and diagnostic instructions using the built-in service software. These checks can be a great asset in determining whether the Venue Go™...

  • Page 140: General Procedures

    The covers are required for safe operation, good Ultrasound system performance and cooling purposes. Energy Control and Power Lockout for Venue Go™ . WARNING WARNING When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts: 1.

  • Page 141: Power On/Boot-Up

    OPERATE THIS UNIT ONLY WHEN ALL BOARD COVERS AND FRAME PANELS ARE SECURELY IN PLACE. THE COVERS ARE REQUIRED FOR SAFE OPERATION, GOOD SYSTEM PERFORMANCE AND COOLING PURPOSES. USE ONLY POWER SUPPLY CORDS, CABLES AND PLUGS PROVIDED BY OR DESIGNATED BY GE. CAUTION NOTE: When turning on a system from standby mode, it takes a few seconds before it responds.
  • Page 142 4-2-2-3 Connecting the Venue Go™ Ultrasound Unit to Power Connecting the Venue Go™ ultrasound unit involves preliminary checks of the power cord, voltage level and compliance with electrical safety requirements. 1) Ensure that the wall outlet is of appropriate type.

  • Page 143: Power Shutdown

    Select this button when you want to exit to the Windows Desktop. NOTE: If you need to restart Venue Go™ when logged on to the Windows Desktop, ensure that you do a complete power down (Shut Down). This is required to power up the Front End Processor.

  • Page 144: Data Management

    ERVICE ANUAL 4-2-4-2 The Login dialog The first time someone logs into Venue Go™ , the Operator field will be blank. Figure 4-47 Operator Login As default, two users are defined on Venue Go™ ; USR and ADM. • If you log on as USR, you will have a restricted access to the setup menus.

  • Page 145: Deleting Patient Information

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-2-6 Deleting Patient Information Before you dispose of the hard drive, make sure you remove ALL WARNING WARNING PATIENT DATA from the hard drive, given that the hard drive is still functional.

  • Page 146: Transporting The Venue Go™ Ultrasound Scanner

    4) Place all probes in the probe holders. Ensure that the probe cables do not touch the floor during transportation. 4-2-7-2 To Prepare the Venue Go™ on Cart to be Moved Power Shutdown 2) Disconnect the power cable from the wall outlet.

  • Page 147: Functional And Safety Checks

    Overview The functional checks for Venue Go™ are described in this section. Functional checks are used to verify that the Venue Go™ operates as intended. The functional checks may also be used during troubleshooting. Chapter 4 - General Procedures and Functional Checks...

  • Page 148: Safety Checks

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-2 Safety Checks 4-3-2-1 Ground Continuity Check 1) Use an Ohmmeter/multimeter to measure the ground resistance between the Split cable GND pin and the cart GND pin.

  • Page 149: Image Quality Tests

    Introduction The 2D Mode is the system’s default mode. 4-3-4-1-2 Preparations - 3SC-RS Probe 1) Turn ON the Venue Go™ . 2) Connect 3SC-RS probe 4-3-4-1-3 Flashlight Noise Test (3SC-RS Probe) 3) Select Cardiac preset and run scanning on air 4.) Scan in B mode, increase depth to max, increase gain till image is visible...
  • Page 150 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7) Verify image is homogeneous and no flashlight noise appears in each step Figure 4-50 2D B-Mode Image Test 4-3-4-1-4 Color Test (3SC-RS Probe) 8) Select Cardiac preset 9) Increase gain till image is visible.
  • Page 151 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-4-1-5 12L-RS (Linear) Probe Test 16) Connect 12L-RS probe 17) Select Artery preset 18) Run scanning on air scan in B-mode 19.)Increase depth to max 20) Increase gain till image is visible 21.)Verify image is homogeneous, no artifacts or structured noise appears.
  • Page 152 2D picture for navigation purpose and then add PW/CW Doppler. 4-3-4-2-2 Preparations 3SC-RS 1) Connect probe. 2) Turn ON the Venue Go™ . 3) Press PW or CW. 4-3-4-2-3 CW-Mode Test 4) Scan in CW mode default frequency 5.) Increase gain till spectrum is visible 6.) Decrease wall filter to minimum.
  • Page 153 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 13.)Verify no tonal noise appears. Figure 4-54 CW-Mode Image Test 4-3-4-2-4 PW-Mode Test 14) Scan in PW mode default frequency 15) Increase gain till spectrum is visible 16.),Decrease wall filter to minimum.
  • Page 154 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 23.)Verify no tonal noise appears. Figure 4-56 PW-Mode Image Test 4-16 Chapter 4 - General Procedures and Functional Checks...

  • Page 155: Probe/Connectors Check

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-5 Probe/Connectors Check NOTE: Probes can be connected at any time, whether the unit is ON or OFF Take the following precautions with the probe cables: CAUTION •...

  • Page 156: Peripheral Checks

    ERVICE ANUAL 4-3-6 Peripheral Checks 4-3-6-1 Printer Checks The internal printer is controlled from the Print button on the Venue Go™ ’s application main screen. Table 4-3 outlines the steps for performing Printer checks. Table 4-24 Printer Checks Step Task...
  • Page 157 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2) In the Printer Setup section, verify that the selected printer is Sony UP-D898DC. Figure 4-57 Verifying Selected Printer and Queue 3.) Tap on Queue.
  • Page 158 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5) In the Sony UP-D898DC Properties window, tap Print Test Page (this sends a print to the printer bypassing all of the Scanner software). Figure 4-59 Printing Test Page 6) The message A test page has been sent to your printer appears.
  • Page 159 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-6-2 ECG Functionality Checks The system automatically detects the ECG module once connected. The indication for the user is displayed in the Peripherals status area. Figure 4-61 Peripheral Status Area In order to check the functionality of the ECG device, the ECG leads need to be connected to person body or to an ECG simulator.

  • Page 160: Mechanical Functions Checks

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-7 Mechanical Functions Checks 4-3-7-1 System Back-Cover Support Checks 1.) On the system’s back-cover, pull and open the systems supporting frame, ensuring that the support frame doesn’t move freely.
  • Page 161 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-7-2 Cart Mechanical Checks 4-3-7-2-1 Cradle Locking Test 1) Verify that when inserting the system into the cradle the locking lever locks the hinges to stabilize system inside the cradle.
  • Page 162 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-7-2-2 Cart Movement Up/Down Movement Test (Tilt, Swivel, Rotate, Up/Down) 1.) Push the UP/DOWN lever upwards, and verify the system may be lowered and raised easily. Figure 4-64 System UP/DOWN Lever 4-24 Chapter 4 - General Procedures and Functional Checks...
  • Page 163 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-7-2-3 Cart Tilt/Swivel Movement Test Verify cart’s cradle tilt and swivel movement: Figure 4-65 Cradle Tilt and Swivel Movement 1.) Tilt movement: •...
  • Page 164 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-7-2-4 Cradle Casters Locking Test Lock Release Figure 4-66 Caster Lock / Release Levers Table 4-25 Caster Locking Function Check Step Task Expected Result(s)

  • Page 165: Functionality Tests

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-8 Functionality Tests 4-3-8-1 Battery Charging Test 1) Inspect the scan time indicator 2.) Verify that after 10 minutes, the scan time increases Figure 4-67 Battery Charging and Time Indicator Chapter 4 - General Procedures and Functional Checks 4-27...

  • Page 166: Overview

    (Theory) Section 5-1 Overview 5-1-1 Purpose of Chapter 5 This chapter explains Venue Go™ system concepts, component arrangement, and sub-system functions. It also describes the power distribution system, the cabling system and probes. Table 5-1 Contents in Chapter 5 Section...

  • Page 167: General Information

    5-2-1 Introduction The Venue Go™ system is a compact portable ultrasound scanner that can be used with both phased array and linear array ultrasound probes. Weighing less than 6 kg (13.2 lb), the Venue Go™ ultrasound scanner is extremely versatile and - depending upon the installed software - can be used for various imaging modes.
  • Page 168 RS probes with control buttons NOTE: For a detailed description of Venue Go™ system operating modes, refer to the Venue™ User Manual. The Venue Go™ ultrasound scanner has a software beam-forming system. Signal flow from the C-PSB to the Front End Board (C-FEB) Electronics, and to the Back End Board (C-BEB), are finally displayed on the touch display.

  • Page 169: Venue Go™ System Design

    EVISION AWAII ERVICE ANUAL Section 5-3 Venue Go™ System Design The design of the Venue Go™ ultrasound scanner comprises three main sections (illustrated in Figure 5-3): • Main Scanner System (Portable) • Dedicated Cart with Swivel, Tilt and Up/Down capabilities •...

  • Page 170: External Power Supply Section

    Power On/Off Button States The Power button frame provides additional indication of the current power supply state. When pressing the On/Off button, the frame is highlighted with the same color as power indicator. Chapter 5 - Venue Go™Components and Function (Theory)
  • Page 171 The battery status indication is either red, orange or green and includes 6 light bars inside the battery frame. The below figure shows all possible combinations. Table 5-3 Battery Status Indication Bars Green Green Green Orange Orange Chapter 5 - Venue Go™Components and Function (Theory)

  • Page 172: Venue Go™ Back End (C-Beb)

    1 x USB3 Connector located on the Side 5-4-1-2 Solid State Hard Drive Venue Go™ system contains an internal SSD. The SSD, which is controlled by the CPU, is partitioned into four logical drives, each of which is designated for different operations, as follows: See Section 5- 12-2 on page 5-26.

  • Page 173: Compact Front End Board (C-Feb)

    5-5-1 General Information The main purpose of the Venue Go™ Front End Board (C-FEB) is to transmit/receive all the channels data signals to/from the 128 TRX channels on the board. In addition, it contains all the control and status lines required for HV mux setup, probe selection, reading probes status, probes information and the power supplies for transmission and operation of the scanner.
  • Page 174 The C-FEB Interface to the C-IFB (Inlet FANs Board) consists of the following Interfaces: • Inlet FANs DC voltage supply per the selected Speed Mode. • 5 Tacho output signals from the FANs to monitor their Speed. • 5v Standby voltage to the C-BEB Chapter 5 - Venue Go™Components and Function (Theory)

  • Page 175: Probe Selection Board (C-Psb)

    192 element probes, using on-board HV multiplexers. The PSB receives all the required control lines from the C-FEB board. The analog receive/ transmit lines are routed to the C-FEB board using two dedicated connectors. 5-10 Chapter 5 - Venue Go™Components and Function (Theory)

  • Page 176: Venue Go™ Display

    Display Panel Characteristics Table 5-4 Display Panel Characteristics Item Value Size 15.6 inch wide Resolution 1920 x 1080 pixels (WSXGA) Number of Bits Min 8 bits per color Aspect Ratio 16:9 Chapter 5 - Venue Go™Components and Function (Theory) 5-11...
  • Page 177 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION AWAII ERVICE ANUAL 5-6-2-2 Display Position Characteristics (with Venue Go™ Mounted on Cart) Table 5-5 Display Position Characteristics Item Value (in Degrees) Forward Tilt Min. 9.0 Max. 41 Backward Tilt Min. 39 Max.

  • Page 178: Speaker

    This page was intentionally left blank. 5-6-3 Speaker The Venue Go™ system includes two speakers for delivering Doppler Audio and system notification sounds to the user. The speakers are located on the rear side of the system (left and right) and are connected to C-BEB.

  • Page 179: External Input/Output

    ANUAL Section 5-7 External Input/Output The Venue Go™ ultrasound scanner has a connection panel (located at the rear of the system) that can host the connections illustrated below. Figure 5-5 shows a view of the Venue Go™ ultrasound unit interface panel showing external peripheral/ accessory connectors.

  • Page 180: System Power Distribution

    5-8-1 Introduction The AC/DC adapter is the main Power Supply for the Venue Go™System. It provides the DC voltage required to power the system in all its operational modes, while providing power to charge its two internal Li-Ion batteries. The AC/DC adapter also acts as the isolation barrier between the AC mains and the System.

  • Page 181: System Monitoring

    • Back End Monitoring Data gathered from the BMC by the PMC • C-FPB Light Sensors Data gathered by the PMC LVPS, Batteries and FANs Monitoring Data gathered by the PMC 5-16 Chapter 5 - Venue Go™Components and Function (Theory)

  • Page 182: Power Management Controller

    5-9-3-1 Battery - General Safety Guidelines The lithium ion rechargeable battery packs provides power to the Venue Go™ system whenever an AC power source is not available. Venue Go™ ultrasound scanner is supplied with two battery packs installed in the battery bay as standard.
  • Page 183 AWAII ERVICE ANUAL The Venue Go™ has built-in charger functionality and switches automatically from battery operation to AC operation and vice versa. When shutting down the system, leave the main power cable connected to keep the battery fully charged. NOTE: Before removing or inserting the Battery, perform system shut-down and disconnect the AC power cable from the Venue Go™...
  • Page 184 Scan time in 2D after 48 hrs of standby mode from new, fully charged batteries is MIN: 60 min. The system can remain in standby mode for 3 days (72.0 hours), using a fully charged, new battery. Chapter 5 - Venue Go™Components and Function (Theory) 5-19...

  • Page 185: Cooling System

    All fans are controlled and have two variable speeds. The cooling requirement for the Venue Go™ ultrasound scanner with on board peripherals, is up to 600 BTU/h. This figure does not include cooling needed for lights, people, or other equipment in the room.

  • Page 186: Peripherals

    The barcode reader is an option. It allows the user scanning patient ID from a printed barcode label and scanning needle type barcode. The barcode reader is connected to the Venue Go™ system via a USB port located on the rear. 5-11-2-2 Black &...

  • Page 187: Purpose Of This Section

    5-13-2 Venue Go™ and a DICOM Server in a Network In this case, the Venue Go™ is configured to work with a DICOM server in a network environment. Usually, this will be the hospital network. Images are first saved on the local image buffer on the Venue Go™.

  • Page 188: Insite Exc

    InSite ExC 5-14-1 Introduction InSite ExC is your direct link with a GE Online Service Engineer or Applications Support Engineer, or a Request for Service via the InSite ExC link at the bottom of the display screen. 5-14-2 InSite ExC Icon The InSite ExC icon in the status bar change symbol and color depending on ongoing activity.
  • Page 189 Increase polling rate. Click this icon to increase the contact Poll Rate from 15 minutes to 15 seconds. The increased polling rate continues for 15 minutes. • Connect Clinical Lifeline Changes the polling rate the same way as "Connect to GE" and in addition: • Switches to disruptive mode •...

  • Page 190: Initiating A Request For Service (Rfs)

    To initiate an RFS, 1) Position the Windows pointer on top of the GE InSite ExC icon at the bottom of the display. 2) Tap and hold Contact GE. This opens of the RFS screen which sends a service dispatch directly to GE Service after you fill in the following information: •...
  • Page 191 ANUAL Figure 5-12 Request for Service Queue You can monitor your RFS as well as RFS’s automatically sent by the system. The Venue Go™ can automatically submit a Request for Service. These are displayed on the Machine Queue. Figure 5-13 Machine Queue In addition, you can use the Users screen to identify your institution’s point of contact for service...
  • Page 192 Disruptive Mode, the icons are red. There are two disruptive states. If you see a telephone with a clock, then the system is in Disruptive, Not Connected Mode. If you see a telephone with GE, then the system is in Disruptive, Connected Mode.

  • Page 193: Purpose Of Chapter 6

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 6 Service Adjustments Section 6-1 Overview 6-1-1 Purpose of Chapter 6 This chapter explains that there are no service adjustments required on a Venue™ . Section 6-2 Power Supply Adjustments There are no adjustments on the AC/DC power supply.
  • Page 194 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 7 Diagnostics/Troubleshooting Section 7-1 Overview 7-1-1 Purpose of Chapter This chapter describes how to setup and run the tools and software that help maintain image quality and system operation.

  • Page 195: Service Safety Considerations

    CAUSING DEATH, ARE PRESENT IN THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND ADJUSTING. If the covers are removed from an operating Venue Go™ , some metal surfaces may be warm enough to pose a potential heat hazard if touched, even while in shutdown mode.

  • Page 196: Gathering Troubleshooting Data

    Collect Vital System Information The following information is necessary in order to properly analyze data or images being reported as a malfunction or being returned to the manufacturer: Product Name = Venue Go™ Tap Settings ->Config -> About screen. •...

  • Page 197: Collect A 'Trouble Image' With Logs

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • System Software System Software revision Software medium’s part number 7-3-4 Collect a ‘Trouble Image’ with Logs If the system should malfunction, follow the procedure below to capture the log files. This will collect a screen capture of the monitor, system presets and several log files in a date and time stamped “.zip”...
  • Page 198 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 1. Type description of issue here 5. Progress bar 2. Select if you’ve had a system lockup (after 6. See: Advanced Log Options on page 7 - 8.

  • Page 199: Noise Troubleshooting

    To troubleshoot this type of noise, disconnect cables that are not needed for the basic use of the scanner. Check for any change in the noise each time a cable has been disconnected from the Venue Go™ . • Network cable •...
  • Page 200 Heat problems are usually starting when the Venue Go™ has been ON for some time. If the Venue Go™ has been used for scanning for some time before the noise appears, it may be due to either heat problems or some software related issues. By doing a restart you may learn some more about the cause.

  • Page 201: Different Power Outlet

    Ultrasound system. The Venue Go™ will function on voltages from 100-240 Volts and 50 or 60 Hz. However, if using 220 volt power in North America, then a center tapped power source is required.

  • Page 202: Using A Loaner System During Faulty System Repair

    If your system cannot be repaired via the troubleshooting procedures and a GE Repair Depot is available in your area, contact your local GE service team for requesting a loaner system. When the loaner system arrives, transfer the data between the systems according to the flow described below.
  • Page 203 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 7-20 Select Run Loaner Wizard 5.) Disconnect the Disk-On-Key. 3.) On the Loaner system: 1.) Shut down the system 2.) Connect the software Disk-On-Key to any of the system’s USB ports.
  • Page 204 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Transfer the data between the systems: 1.) Connect the two systems using the supplied network cable. Figure 7-21 Connect Systems via the Network Cable 2.) On Both systems, on the Wizard opening screen Tap Next.
  • Page 205 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) If the PHI partition on the faulty system was encrypted: Connect an external USB Keyboard to the system and type in the decryption password and tap OK. Figure 7-23 Volume decryption password window 4.) Verify that the faulty system is identified as source and that the loaner system is identified as destination...
  • Page 206 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) On the Loaner (destination) system: Press next to start the duplication process Figure 7-25 Press Next in the Loaner (Destination) system 5.) The copy process begins.

  • Page 207: Overview

    Section 8-1 Overview 8-1-1 Purpose of Chapter 8 This chapter provides replacement procedures for Venue Go™ system parts, as outlined below. NOTE: The pictures provided in this chapter are for illustration purposes only and are subject to change without notice.

  • Page 208: Internal Parts- Replacement Procedures

    Preparations 1.) Shut down the Venue Go™ ultrasound unit, as described in Power Shutdown 2.) Disconnect the power cord from the back side of the Venue Go™ ultrasound unit. ELECTRICAL HAZARDS EXIST AT SEVERAL POINTS IN THE SYSTEM. DANGER FAMILIARIZE YOURSELF WITH ALL HAZARDOUS VOLTAGES AND HIGH CURRENT LEVELS BEFORE REMOVING ANY OF THE COVERS.

  • Page 209: Batteries Replacement Procedure

    Time Required 5 min 8-2-2-3 Preparations 1.) Shut down the Venue Go™ ultrasound unit, as described in Power Shutdown. 2.) Prepare stable flat surface covered with a soft material (such as foam or thick cloth) to prevent scratches to the display.
  • Page 210 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-2-2-4 Batteries Removal Procedure 1) Move the bottom probe locking lever to its locked position. 2) Raise the system support frame (Kick Stand) to vertical position. 3) Open the battery compartment cover by moving the latch to the right.

  • Page 211: Back Cover Replacement Procedure

    Time Required 5 min 8-2-3-3 Preparations 1.) Shut down the Venue Go™ ultrasound unit, as described in Power Shutdown. 2.) Prepare stable flat surface covered with a soft material (such as foam or thick cloth) to prevent scratches to the display.
  • Page 212 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3) Release 10 captive screws. Note: IMPORTANT! Ensure the screws are fully released before removing the cover, to avoid damaging the touch display screw heli-coils. Figure 8-74 Releasing 10 captive Screws 4) Gently separate the back cover from the touch display panel starting at the top left corner proceeding clockwise.
  • Page 213 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Tighten the 6 remaining upper screws Figure 8-76 Fastening 10 captive Screws: Order NOTE: Make sure the eDP cable connector is not pinched when closing the back cover. Figure 8-77 eDP connector 2.) Install Probe Holder Rubber on the top of the system.

  • Page 214: C-Psb Replacement Procedure

    Time Required 5 min 8-2-4-3 Preparations 1.) Shut down the Venue Go™ ultrasound unit, as described in Power Shutdown. 2.) Prepare stable flat surface covered with a soft material (such as foam or thick cloth) to prevent scratches to the display.
  • Page 215 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3) Gently pull the board upwards to remove it. 4.) Make sure you pull the C-PSB up vertically to avoid damaging the two connectors located on the top side of the C-FEB.

  • Page 216: Probe Lever Replacement Procedure

    Time Required 5 min 8-2-5-3 Preparations 1.) Shut down the Venue Go™ ultrasound unit, as described in Power Shutdown. 2.) Prepare stable flat surface covered with a soft material (such as foam or thick cloth) to prevent scratches to the display.
  • Page 217 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4) Remove the 2 screws holding the requested probe lever cap. Then turn-over the C-PSB, and gently slip the black plastic cap off the axle. Figure 8-82 Removing Relevant Probe-Lever Screws Chapter 8 - Replacement Procedures 8-11...
  • Page 218 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5) Slip the broken probe lever out; Figure 8-83 Slip Probe Lever Out and remove rubber seal 8-2-5-5 Probe Lever Installation Procedure 6) Attach the black rubber seal to the lever.

  • Page 219: Wifi Module Replacement Procedure

    Time Required 5 min 8-2-6-3 Preparations 1.) Shut down the Venue Go™ ultrasound unit, as described in Power Shutdown. 2.) Prepare stable flat surface covered with a soft material (such as foam or thick cloth) to prevent scratches to the display.
  • Page 220 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Release the screw connecting the Wi-Fi securing bracket and remove the Wi-Fi bracket. Wi-Fi Antenna cables securing bracket - unscrew and remove Figure 8-86 Wi-Fi Antenna Bracket...
  • Page 221 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL C-FEB and C-BEB boards. Figure 8-88 Magram folded end 5.) Install back cover. • Back Cover Installation Procedure Chapter 8 - Replacement Procedures 8-15...

  • Page 222: Fan Replacement Procedure

    Time Required 5 min 8-2-7-3 Preparations 1.) Shut down the Venue Go™ ultrasound unit, as described in Power Shutdown. 2.) Prepare stable flat surface covered with a soft material (such as foam or thick cloth) to prevent scratches to the display.
  • Page 223 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Release the speakers cable and the Wi-Fi antenna cables from the fan cable holders. Figure 8-90 Cable Holders 5.) Remove five holding screws (the 2 screws marked by blue circles, are shorter). Figure 8-91 Fan Holding Screws Chapter 8 - Replacement Procedures 8-17...
  • Page 224 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Disconnect the fan connector from C-FEB and remove the fan. Fan connector Figure 8-92 Fan Connector 8-18 Chapter 8 - Replacement Procedures...
  • Page 225 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-2-7-5 Fan Installation Procedure 1.) Install the fan in its place. 2.) Tighten the five holding screws. 3.) Route the fan cable beneath the wifi antenna cables and connect the fan cable to the C-FEB. 4.) Route the two Wi-Fi antennas cables through the two cable holders on the left side of the fan.

  • Page 226: C-Beb And Ssd Replacement Procedure

    Time Required 5 min 8-2-8-3 Preparations 1.) Shut down the Venue Go™ ultrasound unit, as described in Power Shutdown. 2.) Prepare stable flat surface covered with a soft material (such as foam or thick cloth) to prevent scratches to the display.
  • Page 227 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Disconnect the speakers cable. Speakers cable Figure 8-95 Speakers Cable 6.) Gently lift the WiFi module upwards and pull it out. Wi-Fi Module Figure 8-96 Wi-Fi Antenna Cables 7.) Pull upwards the languet to release the securing lever of the eDP connector.
  • Page 228 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8.) Disconnect eDP cable connector. Disconnect the eDP cable connector Figure 8-98 Disconnecting eDP Cable Connector 9.) Remove the 5 C-BEB holding screws. The 2 longer screws are marked with blue circles.
  • Page 229 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 10.)Slightly lift the right side of the C-BEB and slide it to the right to remove from the connectors. Figure 8-100 Removing C-BEB 11.)Release the small screw connecting the SSD to the removed BE.
  • Page 230 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-2-8-5 C-BEB Installation Procedure 1.) Install SSD. 2.) Install the C-BEB. 3.) Reconnect the eDP cable. 4.) Insert the protruding eDP cable part into the designated groove to avoid cable pinching while closing the back cover.

  • Page 231: C-Feb Heat Sync Assembly Replacement Procedure

    Time Required 5 min 8-2-9-3 Preparations 1.) Shut down the Venue Go™ ultrasound unit, as described in Power Shutdown. 2.) Prepare stable flat surface covered with a soft material (such as foam or thick cloth) to prevent scratches to the display.
  • Page 232 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Disconnect the fan cable connector. 5.) Remove the plastic clip holder screw and release the fan cable from the clip. Figure 8-103 Disconnecting Front Display Indicator Cable 6.) Release 5 screws connecting the unit (3 flat-head screws, 2 round-head screws marked with blue circle) and disconnect the Fan.
  • Page 233 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Remove the unit. Figure 8-105 Remove the C-FEB -FEB Heat Sync Assembly 8-2-9-5 Installation Procedure 1.) Remove the protective nylon sheet cover from the new unit. 2.) Insert the C_FEB.

  • Page 234: C-Feb Replacement Procedure

    Time Required 5 min 8-2-10-3 Preparations 1.) Shut down the Venue Go™ ultrasound unit, as described in Power Shutdown. 2.) Prepare stable flat surface covered with a soft material (such as foam or thick cloth) to prevent scratches to the display.
  • Page 235 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Remove 10 holding screws (there are 3 types of screws, marked in different colors). Figure 8-106 Removing 10 Holding Screws Chapter 8 - Replacement Procedures 8-29...
  • Page 236 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-2-10-5 C-FEB Installation Procedure 1.) Connect the metal bracket to the board Figure 8-107 Removed C-FEB 2.) Install the C-FEB so that the docking connector goes inside the docking bracket on the Front Display assembly.

  • Page 237: Front Display Assembly Replacement Procedure

    Time Required 5 min 8-2-11-3 Preparations 1.) Shut down the Venue Go™ ultrasound unit, as described in Power Shutdown. 2.) Prepare stable flat surface covered with a soft material (such as foam or thick cloth) to prevent scratches to the display.
  • Page 238 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-2-11-5 Front Display Assembly Installation Procedure 1.) Install the C-FEB • C-FEB Installation Procedure 2.) Connect the Front Display Indicator Cable to the C-FEB. 3.) Install the fan.

  • Page 239: Speakers Replacement Procedure

    Time Required 5 min 8-2-12-3 Preparations 1.) Shut down the Venue Go™ ultrasound unit, as described in Power Shutdown. 2.) Prepare stable flat surface covered with a soft material (such as foam or thick cloth) to prevent scratches to the display.
  • Page 240 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Pull out the speakers by using a flat screwdriver to remove the 2 projections from the pins (see picture). Figure 8-110 Removing Speakers 8-2-12-5 Speakers Installation Procedure...
  • Page 241 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Connect the ground cable: Attach the grounding-cable’s rings and the cable clamp to the dedicated Assy, as shown in the picture. Make sure the ring lugs are physically touching the chassis. Figure 8-113 Speakers Earth Cable 4.) Secure the two cable clamps using two screws.

  • Page 242: Cart Bin Replacement Procedure

    2.) Prepare stable flat surface covered with a soft material (such as foam) to prevent scratches to the display. 3.) Dismount Venue Go™ system from cart and place it on a previously prepared surface with the display facing down. 8-2-13-4 Cart Bin Removal Procedure 1) Press the bin stopper and slide the bin upwards.

  • Page 243: Mounting / Dismounting System On Cart

    8-2-14-2 Time Required 5 min 8-2-14-3 Preparations 1.) Shut down the Venue Go™ ultrasound unit, as described in Power Shutdown. 2.) Prepare stable flat surface covered with a soft material (such as foam) to prevent scratches to the display. Dismounting System on Cart 8-2-14-4 3.) Disconnect system cables: probe cable, USB, Power...
  • Page 244 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Lower the cart to its lowest position 5.) Tilt the system to its vertical position. 6.) Pull the lever upwards to dismount the system Figure 8-116 Pull Lever to Dismount System 8-38 Chapter 8 - Replacement Procedures...
  • Page 245 IRECTION EVISION ENUE ERVICE ANUAL 7.) Carefully lift the Venue Go™ system from the cart cradle and place it on a previously prepared surface with the display facing down. Figure 8-117 Lift and Remove System Mounting System on Cart 8-2-14-5 1) Install system in the cradle.

  • Page 246: Cradle Assembly Replacement Procedure

    2.) Prepare stable flat surface covered with a soft material (such as foam) to prevent scratches to the display. 3.) Dismount Venue Go™ system from cart and place it on a previously prepared surface with the display facing down. 8-2-15-4 Cradle Assembly Removal Procedure 4) Raise the cart to its highest position.
  • Page 247 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6) Remove 4 screws connecting the cradle Figure 8-119 Removing Cradle Screws 7) Remove the cradle from the cart Figure 8-120 Removing Cradle 8-2-15-5 Cradle Assembly Installation Procedure 1) Attach the Cradle assembly to the cart and tighten the four cradle holding screws.

  • Page 248: Cradle Tilt Replacement Procedure

    2.) Prepare stable flat surface covered with a soft material (such as foam) to prevent scratches to the display. 3.) Dismount Venue Go™ system from cart and place it on a previously prepared surface with the display facing down. 8-2-16-4 Cradle Tilt Removal Procedure 4.) Remove the cradle assembly.
  • Page 249 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7) Remove the spring cable cover. Figure 8-122 Removing Spring Cable Cover 8) Remove the two Allen screws holding the tilt assembly using 4mm Allen key. NOTE: When removing the Allen screws, pay attention not to drop the screws into the cart’s pole opening.
  • Page 250 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9) Remove the Cart Tilt. Figure 8-124 Removing Tilt 8-2-16-5 Cart Tilt Installation Procedure 1) Attach the Cart Tilt to the cart and tighten the two holding screws. 2) Install the spring cable cover.

  • Page 251: Casters Replacement Procedure

    2.) Prepare stable flat surface covered with a soft material (such as foam) to prevent scratches to the display. 3.) Dismount Venue Go™ system from cart and place it on a previously prepared surface with the display facing down. 4.) Lower the cart tray to its lowest position.

  • Page 252: Printer Assembly Replacement Procedure

    2.) Prepare stable flat surface covered with a soft material (such as foam) to prevent scratches to the display. 3.) Dismount Venue Go™ system from cart and place it on a previously prepared surface with the display facing down. Printer Assembly Removal Procedure 8-2-18-4 4.) Disconnect printer cables: USB, printer power supply.
  • Page 253 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Open the printer assembly screw and slide the printer assembly towards you. Figure 8-127 Remove Printer Assembly from the cart Printer Assembly Installation Procedure 8-2-18-5 1) Install the printer assembly on the cart, and tighten the screw.

  • Page 254: Printer And Printer Bracket Replacement Procedure

    2.) Prepare stable flat surface covered with a soft material (such as foam) to prevent scratches to the display. 3.) Dismount Venue Go™ system from cart and place it on a previously prepared surface with the display facing down. 8-2-19-4 Printer and Printer Bracket Removal Procedure 4.) Remove printer assembly...
  • Page 255 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Disconnect the printer power supply cable by gently turning the connector a bit. Figure 8-129 Disconnect Power Supply Connector 7.) Remove the power supply by pulling the ledge upwards.

  • Page 256: Cart Tray Replacement Procedure

    2.) Prepare stable flat surface covered with a soft material (such as foam) to prevent scratches to the display. 3.) Dismount Venue Go™ system from cart and place it on a previously prepared surface with the display facing down. 8-2-20-4 Cart Tray Removal Procedure 4.) Dismount the system from the cart.
  • Page 257 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9.) Remove 4 connecting Phillips screws from underneath the tray. Figure 8-131 Disconnect Tray Screws 10.)Slide the tray upwards and remove the tray from the cart. Figure 8-132 Remove Tray from Cart 8-2-20-5 Cart Tray Installation Procedure...
  • Page 258 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Install the cart bin. • Cart Bin Installation Procedure 5.) Install the tilt assembly. • Cart Tilt Installation Procedure 6.) Install the cradle assembly.

  • Page 259: Cart Up/Down Handle Replacement Procedure

    2.) Prepare stable flat surface covered with a soft material (such as foam) to prevent scratches to the display. 3.) Dismount Venue Go™ system from cart and place it on a previously prepared surface with the display facing down. 8-2-21-4 Up/Down Handle Removal Procedure 4.) If ECG is installed in the up/down handle’s screws side, remove the ECG...

  • Page 260: Ecg Replacement Procedure

    2.) Prepare stable flat surface covered with a soft material (such as foam) to prevent scratches to the display. 3.) Dismount Venue Go™ system from cart and place it on a previously prepared surface with the display facing down. 8-2-22-4 Removal Procedure 4.) Disconnect USB cable from the ECG module.
  • Page 261 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Disconnect 2 screws from the ECG bracket. Figure 8-135 Remove ECG Bracket Screws 6.) Remove the ECG assembly from the cart; Then pull the ECG out of its bracket. Figure 8-136 Remove ECG 8-2-22-5 Installation Procedure...

  • Page 262: Printer Usb Cable Replacement Procedure

    2.) Prepare stable flat surface covered with a soft material (such as foam) to prevent scratches to the display. 3.) Dismount Venue Go™ system from cart and place it on a previously prepared surface with the display facing down. Printer USB Cable...
  • Page 263 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Remove cart’s cables plastic cover. Figure 8-138 Remove Cable Plastic Cover 7.) Locate the printer USB cable, and gently pull the cable upwards through the pole routing. Figure 8-139 Pull Printer USB cable upwards through the pole Printer USB Cable 8-2-23-5...

  • Page 264: Ecg Usb Cable Replacement Procedure

    2.) Prepare stable flat surface covered with a soft material (such as foam) to prevent scratches to the display. 3.) Dismount Venue Go™ system from cart and place it on a previously prepared surface with the display facing down. ECG USB Cable...
  • Page 265 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Remove cart’s cables plastic cover. Figure 8-141 Remove Cable Plastic Cover 7.) Locate the ECG USB cable, and gently pull the cable upwards through the pole routing. Figure 8-142 Pull ECG USB cable upwards through the pole ECG USB Cable 8-2-24-5...

  • Page 266: Ac/Dc Psu And Split Cable Replacement Procedure

    2.) Prepare stable flat surface covered with a soft material (such as foam) to prevent scratches to the display. 3.) Dismount Venue Go™ system from cart and place it on a previously prepared surface with the display facing down. PSU and Split Cable...
  • Page 267 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Disconnect the cable underneath the power supply. Figure 8-144 Disconnect Cable underneath Power Supply 6.) Release the power cable from the P-clip. Figure 8-145 Release power cable from P clip Chapter 8 - Replacement Procedures 8-61...
  • Page 268 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Open scotch straps and remove power supply. Figure 8-146 Remove Power Supply 8-62 Chapter 8 - Replacement Procedures...
  • Page 269 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8.) Open 2 screws holding the split cable and release the ground cable Figure 8-147 Disconnect Split cable PSU and Split Cable 8-2-25-5 Installation Procedure 1) Route the power cable through the pole.

  • Page 270: Software Loading Procedures

    8-3-1 Software Installation/Update Procedures - General Overview The Venue Go™ ultrasound scanner software loading options provide the ability to install the Windows operating system, the Venue Go™ application software - or both - depending on current requirements. The complete installation procedure can be performed using the Touch Screen only. An on-screen (virtual) keyboard is available whenever text input is required.

  • Page 271: Preparation And Notes For Software Upgrade Procedure

    At the site, perform the following steps before you start the upgrade procedure: 1.) Perform Disk Management for all database records and select the "Copy" option (for instructions, refer to the Venue Go™ User Manual on your Document Media). NOTE: It is recommended that Disk Management be executed using the "move"...

  • Page 272: Software Installation Procedure

    If patient information is stored on the SSD, perform one of the following: Select Update SW to install software without affecting user data. Figure 8-148 Venue Go™ Software - Installation Options The Warning message appears: Figure 8-149 Venue Go™ SSD Format- Warning Message 4.) Click Yes in the Warning message box.
  • Page 273 6.) Tap OK. 7.) Select Exit and Reboot. Wait until the INFORMATION dialog box appears: Figure 8-151 Venue Go™ Installation Process- Information Dialog Box 8.) Disconnect the SW installation media and tap OK in the message box. 9.) In the Confirmation dialog box that appears, tap Yes to continue the reboot.: Figure 8-152 Venue Go™...
  • Page 274 ANUAL 8-3-3-1 Run Venue Go™ EZ Config Setup Wizard 11.)After the system reboots, the Venue Go™ setup wizard welcome screen appears.: 12.)Select the interface language and tap OK to proceed. Figure 8-153 Venue Go™ Installation Wizard - Welcome Screen 8-68...
  • Page 275 ANUAL 13.)Tap Run wizard to continue the installation. Figure 8-154 Venue Go™ Installation Wizard - Run Wizard 14.)Enter the system serial number (as appears on the rating plate label) and tap OK to confirm. Figure 8-155 Venue Go™ Installation Process- Set Serial Number...
  • Page 276 ENUE ERVICE ANUAL 15.)Tap OK to confirm the serial number. Figure 8-156 Venue Go™ Installation Process- Confirm Serial Number 16.)The settings screen appears. The Local tab opens by default. 17.)Continue with the EZ Config installation as specified in Section 3-6-3-1 on page 3-20.

  • Page 277: Software Reload/Update Procedure

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-4 Software Reload/Update Procedure NOTE: Images in this procedure are for reference only. There may be differences or variations, in accordance with different software versions.
  • Page 278 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) From the side menu, select Admin and then Backup. Figure 8-159 Backup Options Tab 6.) Select the System Configuration checkbox. 7.) Select USB HD/Memstick media as a Destination Device.
  • Page 279 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL After the backup is complete, the following message appears: Figure 8-161 Backup Complete Message Eject the USB memstick when prompted. 8-3-4-2 Backup Patient Exams 1.) Connect an external USB 3.0 hard drive with at least 100GB of free space.
  • Page 280 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Select the Select All checkbox to select all patients for backup. Figure 8-163 Select All Patients for Backup 4.) Tap Send Selected. Figure 8-164 Send Selected Button 5.) In the Copy window, select USB Storage and click OK.
  • Page 281 Go™ . 3.) Turn on the system. The opening screen is displayed. 4.) For Software Update: Select Update Venue Go™ SW to upgrade software without affecting user data. Figure 8-167 Venue Go™ Software - Update Options Chapter 8 - Replacement Procedures...
  • Page 282 ERVICE ANUAL The Warning message appears: Figure 8-168 Venue Go™ SW Update - Data Warning Message 5.) Tap OK in the Warning message box. 6.) Automatic Update process runs. At the end of the process, the following message appears: Figure 8-169 Venue Go™ Update Process- Information Dialog Box 7.) Click OK.
  • Page 283 9.) Disconnect the SW installation media and tap OK in the message box. 10.)In the Confirmation dialog box that appears: Figure 8-172 Venue Go™ Update Process- Confirmation Dialog Box 11.)Tap Yes to continue the reboot. 12.)Continue with Venue GO EZ Config Setup Wizard: •...

  • Page 284: Software Recovery Procedure

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-5 Software Recovery Procedure NOTE: Images in this procedure are for reference only. There may be differences or variations, in accordance with different software versions.
  • Page 285 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) A pop up window will be displayed, notifying the user about the next steps.. Figure 8-174 Information window 5.) Select OK. Windows recovery options will be displayed. 6.) Select Troubleshoot.
  • Page 286 7.) select Venue Go SW reload. Figure 8-176 Troubleshoot Window 8.) The system will reboot automatically and the Venue Go SW reload window will be displayed. Figure 8-177 Venue Go SW Reload 9.) Select Reload Venue Go SW. The software reload process will start.
  • Page 287 ™ S IRECTION EVISION ENUE ERVICE ANUAL 13.)Continue with Venue GO EZ Config Setup Wizard: • Run Venue Go™ EZ Config Setup Wizard Perform the checks listed in Operating System and Application Software Installation Procedure page 8-74 Chapter 8 - Replacement Procedures...

  • Page 288: Functional Checks To Be Performed After Replacement Procedures

    Table 8-2 below lists the Functional Checks to be performed after each Replacement Procedure. For easy reference, these are grouped in accordance with the various categories of Venue Go™ replacement parts. IMPORTANT - AFTER PERFORMING A REPLACEMENT PROCEDURE, ALWAYS REPORT TO NOTICE THE GE SERVICE SYSTEM, AS DESCRIBED BELOW.
  • Page 289 SSD FRU - Venue Go • 4-3-5 -Image Quality Tests • Visual inspection • 7-5-3 -Running System Diagnostics S5798986 CFEB HEAT SINK ASSY FRU - Venue Go • 4-3-5 -Image Quality Tests • 7-5-3 -Running System Diagnostics S5810292 C-FEB FRU - Venue Go •...
  • Page 290 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Part Number Replacement Element and Procedure Functional Checks Required Software installation • 4-2-3 -Power ON/Boot-up • 4-2-4 -Power Shutdown • 4-3-6 -Probe/Connectors Check •...

  • Page 291: Overview

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 9 Renewal Parts Section 9-1 Overview Section 9-2Purpose of Chapter 9 This chapter gives you an overview of replacement parts for the Venue™ ultrasound scanner. NOTE: In the detailed Parts lists, illustrations are accompanied by FRU names, corresponding Part Numbers and a compatibility matrix.

  • Page 292: List Of Abbreviations

    P R E L I M I N A R Y 5813707-100, R 5813706-100, R ™ S IRECTION EVISION IRECTION EVISION ENUE ERVICE ANUAL Section 9-3 List of Abbreviations • Assy - Assembly • C-BEB - Compact Back End Board •...

  • Page 293: Venue-Go™ System On Cart Overview

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 9-4 Venue-Go™ System on Cart Overview System Cradle and Tilt Shelf Printer PS Printer Cart Bin AC/DC Compartment Base and Casters Chapter 9 - Renewal Parts...

  • Page 294: Renewal Parts Lists And Diagrams

    Part Name Picture Replace Replaced Compatible Number Proc Part # by Part # With PROBE HOLDER S5806961 RUBBER - Venue Go S5789349 Fan FRU - Venue Go Screw Kit FRU - Venue S5791188 Section 9-5 - Renewal Parts Lists and Diagrams...

  • Page 295: Covers

    Can Be Repl Part Name Part Number Picture Replace Replaced Compatible Proc Part # by Part # With Battery Pack CRU-Venue Go S5764348 AC DC PS CRU- Venue Go S5790353 C-PSB FRU - Venue Go S5762368 Chapter 9 - Renewal Parts...
  • Page 296 Compatible Proc Part # by Part # With Probe Locking Levers FRU - S5809900 Venue_VenueGo C-FEB FRU - Venue Go S5810292 CFEB HEAT SINK ASSY FRU - Venue Go S5798986 (fan included) Touch Display FRU - Venue S5797182 C-BEB FRU - Venue Go...
  • Page 297 Part # by Part # With C-BEB Magram FRU - Venue S5795090 SSD FRU - Venue Go S5791182 WiFi PCB FRU - Venue Go S5797835 Speakers FRU - Venue Go S5775292 Venue Go Package CRU S5793263 Chapter 9 - Renewal Parts...

  • Page 298: Cart Parts

    Gel Cup CRU - Venue Go Cart S5809778 Cart Cradle Assy CRU - Venue Go Up Down handle CRU - Venue Go S5791187 Cart S5791191 AC DC cover CRU - Venue Go Cart Section 9-5 - Renewal Parts Lists and Diagrams...
  • Page 299 Part # by Part # With S5791599 Caster CRU - Venue Go Cart S5810359 Tilt Assy CRU - Venue Go Cart S5811127 Shelf FRU - Venue Go Cart Split Power Cable FRU - Venue Go S5811099 Cart PROBE INSERTS CRU - Venue Go...

  • Page 300: Probes

    P R E L I M I N A R Y 5813707-100, R 5813706-100, R ™ S IRECTION EVISION IRECTION EVISION ENUE ERVICE ANUAL 9-5-5 Probes Table 9-6 Probes Can Be Can Replace Part Name Part Number Picture Replaced by Compatible Part # Part #...

  • Page 301: Software Media

    Probe: C1 - 5 - RS 5499608 9-5-6 Software Media Table 9-7 Software Can Be Repl Part Name Part Number Picture Replace Replaced Compatible Proc Part # by Part # With SW media CRU - Venue Go S5789910 Chapter 9 - Renewal Parts 9-11...

  • Page 302: System Power Cables

    P R E L I M I N A R Y 5813707-100, R 5813706-100, R ™ S IRECTION EVISION IRECTION EVISION ENUE ERVICE ANUAL 9-5-7 System Power Cables Table 9-8 System Power Cables Can Be Part Name Part Number Picture Replace Replaced Compatible...
  • Page 303 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 9-8 System Power Cables Can Be Part Name Part Number Picture Replace Replaced Compatible Part # by Part # With Power Cable Japan S2414985-8...

  • Page 304: Peripherals

    With SONY UP-D898DC 5778615 printer Printer USB cable FRU - S5809718 Venue Go Printer AC DC PS CRU - S5790356 Venue go cart S5767381 Bar code Reader Cat5e Ethernet cable 5147991 7,5m Cat5e Ethernet cable 5147992 3,5m CAT5e Ethernet cable 5329114 1.8m...
  • Page 305 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 9-10 ECG Module Can Be Repl Part Name Part Number Picture Replace Replaced Compatible Proc Part # by Part # With 5129487 ECG Module CRU...

  • Page 306: Overview

    10-1-2 Purpose of Chapter 10 This chapter describes the Care and Maintenance (PM) procedures for the Venue Go™ ultrasound scanner and its peripherals. These procedures are intended to maintain the quality of the Ultrasound system’s performance.

  • Page 307: Warnings

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 10-2 Warnings THERE ARE SEVERAL PLACES INSIDE THE CAGE, THE BATTERY, DANGER THE AC DISTRIBUTION BOX, AND THE DISTRIBUTION INTERFACE BOARD (DIB) THAT COULD BE DANGEROUS.

  • Page 308: Why Perform Maintenance Procedures

    NOTE: It is the customer’s responsibility to ensure the Care and Maintenance procedures are performed on the Venue Go™ ultrasound scanner as scheduled in order to retain the high levels of safety, dependability, and system performance. Your GE Service Representative has an in-depth knowledge of your Venue Go™ ultrasound scanning system and can best provide competent, efficient service.
  • Page 309 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 10-2 Customer Care & Maintenance Task Schedule Facility’s Service at Indicated Time Daily Weekly Monthly QA Program Notes •* Clean Probes * or before each use •...

  • Page 310: Tools Required

    The following tools (TORX bits or drivers) are needed to service the ultrasound scanner. Screw diameter and standard torque values are also included. If the torque is not indicated with the procedure, hand-tighten the screws/nuts. Table 10-3 Tools Used for Servicing the Venue Go™ Item No. Tool...

  • Page 311: System Maintenance

    EVISION ENUE ERVICE ANUAL Section 10-5 System Maintenance 10-5-1 Preliminary Checks The preliminary checks take approximately 15 minutes to perform. Refer to the Venue Go™ User Manual whenever necessary. Table 10-4 System Preliminary Checks Step Item Description Ask & Listen Ask the customer if they have any problems or questions about the equipment.

  • Page 312: Functional Checks

    Chapter 4 - General Procedures and Functional Checks, for additional details about the functional checks described in this section. The functional checks take approximately 60 minutes to perform. Refer to the Venue Go™ User Manual whenever necessary. 10-5-2-1 System Checks...
  • Page 313 Peripheral/Option Checks If any peripherals or options are not part of the system configuration, the check can be omitted. Refer to the Venue Go™ User Manual for a list of approved peripherals/options. Table 10-6 GE Approved Peripheral/Hardware Option Functional Checks...

  • Page 314: Physical Inspection

    P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 10-5-3 Physical Inspection Table 10-8 Physical Checks Step Item Description Labeling Verify that all Ultrasound system labeling is present and in readable condition. Scratches &...

  • Page 315: Cleaning

    DO NOT scratch or press on the panel with any sharp objects, such as pencils or pens, as this may result in damage to the panel. • Make sure not to spill or spray any liquid on the controls, into the Venue Go™ cabinet, or in the probe connection receptacle. •...
  • Page 316 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 10-5-4-2 Cleaning the Touch Panel Display 1.) To allow cleaning of the touch panel display without affecting the system operation, tap Settings, and then tap Clean.

  • Page 317: Probe Maintenance

    Verify that the Ultrasound system properly recognizes all probes. 10-6-2 Probe Handling All Venue Go™ probes are designed and manufactured to provide trouble-free, reliable service. To ensure this, the correct handling of probes is important and the following points should be noted: •...

  • Page 318: Probe Cleaning

    10-6-4-1 Basic Probe Cleaning NOTE: For details on general probe cleaning, refer to the information provided in the Venue Go™ User Manual. NOTE: For specific probe cleaning instructions, refer to the individual probe Users Manual (or care card supplied with the probe).

  • Page 319: Returning And Shipping Of Defective Probes

    Equipment being returned must be properly clean and free of blood and other potentially infectious contaminants. GE policy states that body fluids must be properly removed from any part or equipment prior to shipment. GE employees, as well as customers, are responsible for ensuring that parts/equipment have been properly decontaminated prior to shipment.

  • Page 320: Electrical Safety Tests

    To minimize risk of electric shock, only trained persons are allowed to perform the electrical WARNING WARNING safety inspections and tests. Energy Control and Power Lockout for Venue Go™. WARNING WARNING When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts: 1.
  • Page 321 P R E L I M I N A R Y 5813707-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL These tests may refer to specific safety analyzer equipment as an example. Always refer to the safety analyzer’s user manual that will be used to perform the tests. •...

  • Page 322: Outlet Test - Wiring Arrangement - Usa And Canada

    Measure the resistance from the third pin of the attachment plug to the exposed metal parts of the case. The ground wire resistance should be less than 0.2 ohms. Reference the procedure in the IEC60601-1. 1. GROUND PIN 2. OHMMETER 3. Venue Go™ 4. ACCESSIBLE METAL PART: • MONITOR HOUSING • REAR PANEL CONNECTOR •...
  • Page 324 2018 by General Electric Company © GE Medical Systems Ultrasound & Primary Care Diagnostics LLC 9900 Innovation Drive Wauwatosa, WI 53226 Tel: (1) 800-437-1171 Fax: (1) 414-721-3865 www.gehealthcare.com...

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