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Dell Latitude D531 User Manual
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Dell Latitude D531 User Manual

Dell latitude d531: users guide
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See also: Service Manual , Quick Reference Manual
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Dell™ Latitude™ D531
User's Guide
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Latitude D531

  • Page 1 Dell™ Latitude™ D531 User’s Guide w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Windows Vista Start button are trademarks of Microsoft Corporation; EMC is the registered trademark of EMC Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; ENERGY STAR is a registered trademark of the U.S.

  • Page 3: Table Of Contents

    Transferring Information to a New Computer Files and Settings Transfer Wizard Using a Battery Battery Performance Checking the Battery Charge Dell™ QuickSet Battery Meter ® Microsoft Windows Charge Gauge ....... .
  • Page 4 Storing a Battery ....... . . Using the Keyboard and Touch Pad Numeric Keypad .
  • Page 5 ......Establishing a Mobile Broadband Network Connection Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Managing Your Network Settings ®...
  • Page 6 ....... . . When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities Media Dell Diagnostics Main Menu Dell Support Utility...
  • Page 7 Hard drive problems ......E-Mail, Modem, and Internet Problems Error Messages ....... . . IEEE 1394 Device Problems .
  • Page 8 ........Returning a Hard Drive to Dell Hinge Cover .
  • Page 9 ......About the Device Security Screw Removing and Installing Media Bay Devices 16 Dell™ QuickSet 17 Traveling With Your Computer Identifying Your Computer .
  • Page 10 19 Specifications 20 Appendix FCC Notice (U.S. Only) FCC Class B ....... . Macrovision Product Notice Glossary .

  • Page 11: Finding Information

    Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 102) and to run the Dell Diagnostics (see "Dell Diagnostics" on page 77). NOTE: Drivers and documentation updates can be found at support.dell.com.
  • Page 12 • How to set up my computer • How to care for my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • Tools and utilities • How to set up a printer •...
  • Page 13 • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system •...
  • Page 14 Access the Dell Support Utility from the icon in the taskbar. For more information, see "Dell Support Utility" on page 80. Windows Help and Support Center →...

  • Page 15: About Your Computer

    About Your Computer Front View display latch device status lights touch pad wireless enable/disable button display speakers touch pad buttons ambient light sensor power button keyboard keyboard status lights About Your Computer...
  • Page 16 D I S P L A Y L A T C H — Keeps the display closed. D I S P L A Y — For more information about your display, see "Using the Display" on page 41. P O W E R B U T T O N —...
  • Page 17 Turns on when you turn on the computer and blinks when the computer is in standby mode. Turns on steadily or blinks to indicate battery charge status. Turns on when Bluetooth disable Bluetooth wireless technology or other wireless devices, press the wireless enable/disable button.

  • Page 18: Left Side View

    K E Y B O A R D S T A T U S L I G H T S The green lights located above the keyboard indicate the following: Left Side View About Your Computer Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled.
  • Page 19 security cable slot audio connectors (2) S E C U R I T Y C A B L E S L O T — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.

  • Page 20: Right Side View

    M E D I A B A Y — You can install devices such as an optical drive, second battery, or a Dell TravelLite™ module in the media bay. For more information, see "About the Media Bay" on page 125.
  • Page 21 network connector (RJ-45) modem connector (RJ-11) AC adapter connector N E T W O R K C O N N E C T O R (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector.
  • Page 22 M O D E M C O N N E C T O R ( R J - 1 1 ) If you ordered the optional internal modem, connect the telephone line to the modem connector. For information on using the modem, see the online modem documentation supplied with your computer.

  • Page 23: Bottom View

    from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. NOTE: The computer turns on the fan when the computer gets hot.
  • Page 24 M E M O R Y M O D U L E C O I N C E L L B A T T E R Y C O V E R the coin-cell battery. For additional information, see "Adding and Replacing Parts" on page 109. D O C K I N G D E V I C E S L O T —...

  • Page 25: Transferring Information To A New Computer

    Transferring Information to a New Computer ® ® The Microsoft Windows XP operating system provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer data, such as: • E-mail messages •...
  • Page 26 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD→ Next. 5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time.

  • Page 27: Windows Vista

    3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft ® Windows XP Operating System?).
  • Page 28 Transferring Information to a New Computer...

  • Page 29: Using A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 30: Checking The Battery Charge

    Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your computer.

  • Page 31: Low-Battery Warning

    You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.

  • Page 32: Power Management Modes

    Power Management Modes Standby Mode Standby mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby mode, it returns to the same operating state it was in before entering standby mode. NOTICE: If your computer loses AC and battery power while in standby mode, it may lose data.

  • Page 33: Configuring Power Management Settings

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

  • Page 34: Storing A Battery

    NOTICE: You must remove all external cables from the computer to avoid possible connector damage. For information about replacing the second battery, which is located in the media bay, see "Removing and Installing Media Bay Devices" on page 126. To remove the battery: 1 If the computer is connected to a docking device (docked), undock it.

  • Page 35: Using The Keyboard And Touch Pad

    Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.

  • Page 36: Battery

    Advanced tab in the Power Options Properties window (see "Configuring Power Management Settings" on page 33). Puts the system into hibernate mode. Dell QuickSet is required (see "Dell™ QuickSet" on page 129).

  • Page 37: Speaker Functions

    Speaker Functions <Fn><Page Up> <Fn><Page Dn> <Fn><End> ® ® Microsoft Windows Logo Key Functions Windows logo key and <m> Windows logo key and <Shift><m> Restores all minimized windows. This key Windows logo key and <e> Windows logo key and <r> Windows logo key and <f>...

  • Page 38: Customizing The Touch Pad

    • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button. • To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad.
  • Page 39 3 Click OK to save the settings and close the window. Using the Keyboard and Touch Pad...
  • Page 40 Using the Keyboard and Touch Pad...

  • Page 41: Using The Display

    Using the Display Display Properties Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard.

  • Page 42: Using Ati Catalyst® Control Center

    NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell- installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

  • Page 43: Launching Catalyst Control Center

    • Advance View allows the advanced user to access and configure the complete feature set of the software. The Catalyst Control Center can be customized for easy access to the features you use most. Use the Catalyst Control Center to access a comprehensive online help system. In addition, you can connect to ATI website at www.ati.com for more information about how to use the Catalyst Control Center.

  • Page 44: Using An External Monitor

    Using an External Monitor Extending Your Computer Display You can attach an external monitor or projector to your computer and use it as an extension of your display (known as "dual independent display" or "extended desktop" mode). This mode allows you to use both screens independently and drag objects from one screen to the other, effectively doubling the amount of viewable work space.

  • Page 45: Changing Your Primary Display

    3 In the Display Settings window, click the monitor 2 icon, click the Extend the desktop onto this monitor check box, and then click Apply. 4 Click OK to close the Display Settings window. To disable extended desktop mode: 1 In the Display Settings window, click the Settings tab. 2 Click the monitor 2 icon, uncheck the Extend the desktop onto this monitor option, and then click Apply.
  • Page 46 Dell QuickSet allows you to enable or disable the ambient light sensor feature. You can also adjust maximum and minimum brightness settings that are activated when you enable the ambient light sensor feature.
  • Page 47 NOTE: Rebooting the computer returns the ambient light sensor to the setting (either enabled or disabled) as it was before it was adjusted. NOTE: The ambient light sensor adjusts the display backlighting on your portable computer only. It does not control the brightness on any external monitors or projectors.
  • Page 48 Update with your book title...

  • Page 49: Using Multimedia

    Using Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD/DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 Press the eject button on the front of the drive.

  • Page 50: Copying Cds And Dvds

    4 Push the tray back into the drive. To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. A CD player includes the following basic buttons: Play.

  • Page 51: How To Copy A Cd Or Dvd

    The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator Plus, and then click the question mark icon in the upper-right corner of the window.

  • Page 52: Helpful Tips

    CD-Writable Drives Media Type Read CD-R CD-RW DVD-Writable Drives Media Type Read CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Maybe DVD-RAM Maybe Helpful Tips ® • Use Microsoft Windows Roxio Creator Plus and open a Creator project. •...

  • Page 53: Adjusting The Volume

    Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Open the Volume Control window. 2 Click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume.

  • Page 54: If The Computer Is Turned Off Or In Hibernate Mode

    5 Click OK. If the Computer Is Turned Off or in Hibernate Mode When your computer is turned off or in hibernate mode, you can press the Dell MediaDirect™ button to start the computer and automatically launch the Dell MediaDirect application.

  • Page 55: S-Video And Standard Audio

    S-Video and Standard Audio audio connector standard S-video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio cable).

  • Page 56: Setting Up The Cyberlink (Cl) Headphones

    Setting Up the Cyberlink (CL) Headphones NOTE: The CL headphone feature is available only if your computer has a DVD drive. If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Launch the Cyberlink PowerDVD program. 2 Insert a DVD into the DVD drive.
  • Page 57 4 Click the tab for your video card. NOTE: To determine the type of video card installed in your computer, see the Windows Help and Support Center. To access the Help and Support Center in Windows Vista, click the Windows Vista Start button Support.
  • Page 58 Using Multimedia...

  • Page 59: Setting Up And Using Networks

    Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.

  • Page 60: Setting Up A Network

    Setting Up a Network Windows XP: 1 Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 2 Complete the checklist.

  • Page 61: Using A Wireless Router And A Broadband Modem

    Start Button and Connect To Option In Microsoft Windows XP, click Start→ Connect To→ Show all connections. In Microsoft Windows Vista, click If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card.

  • Page 62: Connecting To A Wlan

    Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 60.
  • Page 63 NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 64: Mobile Broadband (Wwan)

    CD that accompanied your card if purchased separately from your computer) If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available by clicking Start or Support, or on the CD that accompanied your card if you purchased it separately from your computer.

  • Page 65: Connecting To A Mobile Broadband Network

    For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available by clicking Start or also available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card.
  • Page 66 NOTE: Enabling Windows Firewall does not reduce the need for virus-checking software. For more information, click Start→ Control Panel→ Security→ Windows Firewall, or click Start or → Windows Help and Support Center. Setting Up and Using Networks...

  • Page 67: Using Cards

    Using Cards Card Types PC Cards See "Specifications" on page 161 for information on supported PC Cards. NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single Type I or Type II card.
  • Page 68 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide and see "Before Working Inside Your Computer" on page 110. To install a PC Card: Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up.

  • Page 69: Removing A Pc Card Or Blank

    slot Removing a PC Card or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide and see "Before Working Inside Your Computer" on page 110. NOTICE: Use the PC Card configuration utility (click the stop it from functioning before you remove it from the computer.
  • Page 70 PC Card release button Using Cards...

  • Page 71: Securing Your Computer

    Your computer does not ship with a security cable lock. \A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.

  • Page 72: Using A Primary/System Password

    If you forget any of your passwords, contact your system administrator or contact Dell (see "Contacting Dell" on page 137). For your protection, Dell support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

  • Page 73: Using A Hard Drive Password

    If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password assigned but forget them both, contact your system administrator or contact Dell (see "Contacting Dell" on page 137). Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access.

  • Page 74: Computer Tracking Software

    Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature.

  • Page 75: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries.

  • Page 76: Cleaning An Optical Mouse

    3 Wipe the ball with a clean, lint-free cloth. 4 Blow carefully into the ball cage or use a can of compressed air to dislodge dust and lint. 5 If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol.

  • Page 77: Troubleshooting

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin.

  • Page 78: Starting The Dell Diagnostics From The Drivers And Utilities Media

    If the Pre-boot System Assessment completes successfully, you will receive the message, "Booting Dell Diagnostic Utility Partition.Press any key to continue". 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media.
  • Page 79 137). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 80: Dell Support Utility

    Allows you to customize the test by changing the test settings. 5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

  • Page 81: Clicking The Dell Support Icon

    Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen.

  • Page 82: Cd And Dvd Drive Problems

    CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Problems writing to a CD/DVD-RW drive L O S E O T H E R P R O G R A M S —...

  • Page 83: E-Mail, Modem, And Internet Problems

    NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4 Click Scan for and attempt recovery of bad sectors→ Start. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 84: Error Messages

    Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.
  • Page 85 E Y B O A R D S T U C K K E Y F A I L U R E — For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 77).
  • Page 86 — The operating system cannot find a specific track on the hard drive. H U T D O W N F A I L U R E — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 77).

  • Page 87: Ieee 1394 Device Problems

    N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics"...

  • Page 88: External Keyboard Problems

    U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S (see "Dell Diagnostics" on page 77). If the tests indicate a defective external keyboard, contact Dell (see "Contacting Dell"...

  • Page 89: The Computer Does Not Start Up

    The computer does not start up N S U R E T H A T T H E A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.

  • Page 90: Memory Problems

    Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

  • Page 91: Pc Card Or Expresscard Problems

    P O W E R A D A P T E R I N T O T H E C O M P U T E R A / C onboard network card to save battery life. For more information on the QuickSet utility, see "Dell™ QuickSet" on page 129.

  • Page 92: Ensuring Sufficient Power For Your Computer

    Dell D/Dock. Docking While the Computer Is Running If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer.

  • Page 93: Printer Problems

    Printer Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 137) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer. N S U R E T H A T T H E P R I N T E R I S T U R N E D O N H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S •...

  • Page 94: Sound And Speaker Problems

    U N T H E E L L I A G N O S T I C S — See "Dell Diagnostics" on page 77. NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.

  • Page 95: Video And Display Problems

    — To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics" on page 77).

  • Page 96: If The Display Is Difficult To Read

    I D E O D I A G N O S T I C S T E S T S display is not completely blank, run the Video device group in the Dell Diagnostics (see "Dell Diagnostics" on contact Dell (see page 77).

  • Page 97: System Setup Program

    System security and hard-drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer.

  • Page 98: System Setup Screens

    System Setup Screens NOTE: For information about a specific item on a system setup screen, highlight the item and see the Help area on the screen. On each screen, the system setup options are listed at the left. To the right of each option is the setting or value for that option.

  • Page 99: Performing A One-Time Boot

    You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu.
  • Page 100 System Setup Program...

  • Page 101: Reinstalling Software

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

  • Page 102: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.

  • Page 103: Using The Hardware Troubleshooter Tool

    In most cases, the media starts running automatically. If it does not, start Windows Explorer, click your CD or DVD drive directory to display the media contents, and then double-click the autorcd.exe file. The first time that you run the media, it might prompt you to install setup files.

  • Page 104: Restoring Your Operating System

    Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore Windows XP: NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs.

  • Page 105: Using The Operating System Media

    2 In the search box type System Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3 Click Next. Follow the remaining prompts on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore.
  • Page 106 The Dell Drivers and Utilities media contains drivers that were installed during assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from where you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer.
  • Page 107 Network Interface Card (NIC) Sound Device Modem Wireless Network Card ® BlueTooth Module PC Card/ExpressCard Controller 10 Touch Pad 11 Other Enables and enhances the network controller. Enables and enhances the audio controller. Enables and enhances the modem. Enables and enhances the wireless network controller.
  • Page 108 Reinstalling Software...

  • Page 109: Adding And Replacing Parts

    • You have performed the steps in "Turning Off Your Computer" on page 109 and "Before Working Inside Your Computer" on page 110. You have read the safety information in the Dell™ Product Information Guide. • • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 110: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs;...

  • Page 111: Hard Drive

    battery tab 7 Remove the main battery: Slide the battery-bay latch release on the bottom of the computer. Remove the battery from the battery bay. 8 Press the power button to ground the system board. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  • Page 112 Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: You need the Operating System media to install the Microsoft the Drivers and Utilities media for your computer to install the drivers and utilities on the new hard drive.

  • Page 113: Returning A Hard Drive To Dell

    8 Use the Drivers and Utilities media to install the drivers and utilities for your computer (see "Reinstalling Drivers and Utilities" on page 102). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging...

  • Page 114: Memory

    Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. Before You Begin indent...

  • Page 115: Dimm A Connector

    The computer has two memory slots, DIMM A and DIMM B. DIMM A is located on top of the computer under the keyboard, and DIMM B is located on the bottom of the computer under the memory module cover. DIMM A holds the basic memory module as configured from the factory. If you did not order additional memory, DIMM B is empty.
  • Page 116 memory module NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 6 Ground yourself and install the new memory module: Align the notch in the module edge connector with the tab in the connector slot.

  • Page 117: Dimm B Connector

    In the Microsoft Windows Vista™ operating system, click the Windows Vista Start button • and Support→ Computer Information. DIMM B Connector To install a memory module in the DIMM B connector: 1 Follow the procedures in "Before You Begin" on page 109. 2 Turn the computer upside-down, loosen the captive screw on the memory module cover (see "Bottom View"...
  • Page 118 memory module NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMMA” before you install a module in the connector labeled “DIMMB.” NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. If the memory module is not installed properly, the computer may not boot properly.

  • Page 119: Mini-Card

    In the Microsoft Windows XP operating system, right-click the My Computer icon on your desktop. • Click Properties→ General. • In the Microsoft Windows Vista operating system, click the Windows Vista Start button and Support→ Computer Information. Mini-Card If you ordered a Mini-Card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
  • Page 120 antenna cables Release the card by pushing the metal securing bracket away from the card until the card pops up slightly. Before You Begin...
  • Page 121 WLAN card Slide the card at a 45-degree angle out of its connector. NOTICE: The card connector is keyed to ensure correct insertion. If you feel resistance, realign the card. NOTE: Do not insert a Mobile Broadband (WWAN) network card into the WLAN card connector. NOTE: The Mini-Card may have two or three antenna connectors, depending on the type of card you ordered.

  • Page 122: Keyboard

    Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Follow the procedures in "Before You Begin"...

  • Page 123: Internal Card With Bluetooth ® Wireless Technology

    keyboard keyboard connector NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. 6 To replace the keyboard, connect the keyboard cable to the connector on the system board. 7 Place the tabs along the front edge of the keyboard into the palm rest, and lay the keyboard down on the palm rest.

  • Page 124: Coin-Cell Battery

    metal tab 4 Pull the cable connector from the card connector. card NOTICE: Be careful when removing the card to avoid damaging the card, card cable, or surrounding components. Coin-Cell Battery CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide.

  • Page 125: About The Media Bay

    About the Device Security Screw NOTE: A Device Security Screw is available for purchase from Dell. You do not need to install the device security screw unless you want to prevent the media from being easily removed. Your Dell™ computer ships with a CD/DVD drive installed in the media bay. A device security screw, is available from Dell, separately.

  • Page 126: Removing And Installing Media Bay Devices

    Removing the Device Security Screw If the device security screw is installed, you must remove the screw to remove the device from the bay: 1 Save and close any open files, exit any open programs, and shut down the computer. 2 If the computer is connected to a docking device (docked), undock it.
  • Page 127 4 Pull the device out of the media bay. 5 Push the new device into the media bay until it clicks. 6 If you swapped the device with the computer running, the operating system automatically recognizes the device. If necessary, enter your password to unlock your computer. Before You Begin...
  • Page 128 Before You Begin...

  • Page 129: Dell™ Quickset

    Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double- clicking, or right-clicking the QuickSet icon in the Microsoft located in the lower-right corner of your screen. For more information about QuickSet, right-click the QuickSet icon and select Help.
  • Page 130 Dell™ QuickSet...

  • Page 131: Traveling With Your Computer

    Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. •...

  • Page 132: Travel Tips

    Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, press the wireless enable/disable button (see "Front View"...

  • Page 133: Getting Help

    If the preceding steps have not resolved the problem, see "Contacting Dell" on page 137 NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries.

  • Page 134: Dellconnect

    DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

  • Page 135: Autotech Service

    For the telephone number to call for your region, see "Contacting Dell" on page 137 Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 136: Before You Call

    Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 137). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.

  • Page 137: Contacting Dell

    Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
  • Page 138 • For support through the web, go to support.dell.com. • For worldwide support through the web, use the Choose A Country/Region menu near the bottom of the page, or see the web addresses listed in the following table. • For support by e-mail, see the e-mail addresses listed in the following table.
  • Page 139 Online Support Technical Support, Customer Service, Sales Barbados Online Support Technical Support, Customer Service, Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com.aw la-techsupport@dell.com toll-free: 800-1578 support.ap.dell.com support.ap.dell.com/contactus toll-free: 1300-655-533 toll-free: 1800-633-559 toll-free: 1800-060-889 toll-free: 1300-662-196 support.euro.dell.com...
  • Page 140 Transaction Sales (Penang, Malaysia) Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com 02 481 92 88 02 481 92 95 02 713 15 65 02 481 91 00 02 481 92 99 02 481 91 00 www.dell.com/bm...
  • Page 141 Chile (Santiago) Online Support Country Code: 56 City Code: 2 Sales and Customer Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.ca/ostatus support.ca.dell.com toll-free: 1-800-247-9362 toll-free: 1-800-847-4096 toll-free: 1-800-906-3355 toll-free: 1-800-387-5757 toll-free: 1-800-847-4096 toll-free: 1-800-387-5757 1-877-335-5767...
  • Page 142 City Code: 592 Customer Service E-mail Technical Support Fax Technical Support – Dell™ Dimension™ and Dell Inspiron™ Technical Support – Dell OptiPlex™, Dell Latitude™, and Dell Precision™ Technical Support – Servers and Storage Technical Support – Projectors, PDAs, Switches, Routers, etc.
  • Page 143 Technical Support, Customer Service, Sales (calling from Quito) Technical Support, Customer Service, Sales (calling from Guayaquil) Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/cr la-techsupport@dell.com 0800-012-0231 support.euro.dell.com czech_dell@dell.com 22537 2727 22537 2707 22537 2714 22537 2728 22537 2711 support.euro.dell.com...
  • Page 144 Corporate Technical Support Customer Service Switchboard Sales Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/sv la-techsupport@dell.com 800-6132 support.euro.dell.com fi_support@dell.com 0207 533 555 0207 533 538 0207 533 533 0207 533 530 0207 533 540 0207 533 533 support.euro.dell.com...
  • Page 145 Online Support Technical Support, Customer Service, Sales Guyana Online Support Technical Support, Customer Service, Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com tech_support_central_europe@dell.co 069 9792-7200 0180-5-224400 069 9792-7320 069 9792-7320 069 9792-7320 069 9792-7320 069 9792-7000 support.euro.dell.com...
  • Page 146 International Access Code: 001 Country Code: 852 Technical Support – Dimension and Inspiron Technical Support – OptiPlex, Latitude, and Dell Precision Technical Support – Servers and Storage Technical Support – Projectors, PDAs, Switches, Routers, etc. Customer Service Large Corporate Accounts...
  • Page 147 Large Corporate Accounts Sales Large Corporate Accounts Home and Small Business Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com india_support_desktop@dell.com india_support_notebook@dell.com 080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-8045 india_support_Server@dell.com 080-25068032 or 080-25068034...
  • Page 148 U.K. only) U.K. Sales (dial within U.K. only) Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com dell_direct_support@dell.com 1850 543 543 1850 543 543 1850 200 889 1850 333 200 1850 664 656 1850 200 646 1850 200 646 Dell_IRL_Outlet@dell.com...
  • Page 149 Technical Support, Customer Service, Sales (dial from within Jamaica only) Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com 02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 02 577 826 90...
  • Page 150 Technical Support outside of Japan – City Code: 44 Dimension and Inspiron Technical Support – Dell Precision, OptiPlex, and Latitude Technical Support outside of Japan – Dell Precision, OptiPlex, and Latitude Technical Support – Dell PowerApp, Dell PowerEdge, Dell PowerConnect, and Dell PowerVault Technical Support outside of Japan –...
  • Page 151 Home/Small Business Sales Corporate Sales Customer Service Malaysia (Penang) Online Support International Access Code: 00 Technical Support – Dell Precision, OptiPlex, and Latitude Country Code: 60 Technical Support – Dimension, Inspiron, City Code: 4 and Electronics and Accessories Technical Support – PowerApp, PowerEdge,...
  • Page 152 Technical Support, Customer Service, Sales Nicaragua Online Support Technical Support, Customer Service, Sales Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/mx la-techsupport@dell.com 001-866-563-4425 50-81-8800 or 001-800-888-3355 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 001-800-888-3355 or 001-866-851-1754 la-techsupport@dell.com...
  • Page 153 Country Code: 351 Customer Service Sales Puerto Rico Online Support Technical Support Customer Service and Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com 671 16882 671 17575 23162298 671 16800 671 16865 www.dell.com/pa la-techsupport@dell.com 011-800-507-1264 www.dell.com/pe la-techsupport@dell.com 0800-50-669 support.euro.dell.com...
  • Page 154 Malaysia only. Country Code: 65 Online Support Technical Support – Dimension, Inspiron, and Electronics and Accessories Technical Support – OptiPlex, Latitude, and Dell Precision Technical Support – PowerApp, PowerEdge, PowerConnect, and PowerVault Customer Service Transaction Sales Corporate Sales Slovakia (Prague)
  • Page 155 Employee Purchase Program (EPP) Support Technical Support Fax Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com dell_za_support@dell.com 011 709 7713 011 709 7710 011 709 7707 011 709 7700 011 706 0495 011 709 7700 604 633 4810 support.euro.dell.com...
  • Page 156 Technical Support – Servers and Storage Customer Service Transaction Sales Corporate Sales Thailand Online Support International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service Corporate Sales Transaction Sales Trinidad/Tobago...
  • Page 157 Preferred Accounts (500–5000 employees) Global Accounts Central Government Local Government & Education Health Technical Support Corporate/Preferred Accounts/PCA (1000+ employees) Other Dell Products General Home and Small Business Fax Uruguay Online Support Technical Support, Customer Service, Sales Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/tc...
  • Page 158 Country (City) Service Type International Access Code Country Code City Code U.S.A. (Austin, Texas) Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired International Access Code: 011 Country Code: 1 Technical Support Home and Home Office Portable and Desktop AutoTech Small Business...
  • Page 159 City Code U.S. Virgin Islands Online Support Technical Support, Customer Service, Sales Venezuela Online Support Technical Support, Customer Service, Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/vi la-techsupport@dell.com toll-free: 1-877-702-4360 www.dell.com/ve la-techsupport@dell.com 0800-100-4752 Getting Help...
  • Page 160 Getting Help...

  • Page 161: Specifications

    Specifications Processor Processor type Level 1 cache Level 2 cache External bus frequency System Information System chipset PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width (maximum) Hard Drive Form factor AMD Turion™ 64 Single Core processors or AMD Turion 64 X2 Dual Core processors or AMD Sempron™...
  • Page 162 Hard Drive Capacity Windows Vista™ compatible n Series option Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory Memory module configurations Ports and Connectors Serial Audio S-video TV-out Specifications • 5400 RPM: 40 GB, 60 GB, 80 GB, 120 GB, 160 GB, 200 •...
  • Page 163 Ports and Connectors (continued) Modem IEEE 1394a Mini-Card Network adapter Docking Communications Modem: Type Controller Interface Network adapter Wireless LAN Wireless PAN (Bluetooth wireless technology) VGA (analog) connector (on computer, and on D/Dock and D/Port port replicators): supports monitors with resolutions up to 1920 x 1200 (WUXGA) at 60-Hz refresh rates for flat-panel displays and 1600 x 1200 (UXGA) at 85-Hz refresh rates for CRT monitors...
  • Page 164 • Up to 256 MB (shared) for 1 GB or more of system memory LVDS NTSC or PAL in S-video and composite modes (through Dell™ D/Port advanced port replicator only) High Definition Audio (HDA) SigmaTel STAC9205 24-bit (digital-to-analog) 24-bit (analog-to-digital) HDA (Azalia/AC’97)
  • Page 165 Display (continued) Dimensions (14.1-inch display): Height Width Diagonal Dimensions (15.4-inch display): Height Width Diagonal Operating angle Viewing angles: WXGA horizontal WXGA vertical Pixel pitch: WXGA Power consumption (panel with backlight) (typical): WXGA Controls Keyboard Number of keys Key travel Key spacing Layout Touch Pad X/Y position resolution...
  • Page 166 Battery Primary Type Secondary Type Weight Voltage Charge time (approximate) Computer on Computer off Operating time Life span (approximate) Temperature range: Operating Storage AC Adapter Types Input voltage Input current (maximum) Input frequency Output current: Specifications 4-cell "smart" lithium ion (32 WHr) 6-cell "smart"...
  • Page 167 35 mm (1.37 inches) 361 mm (14.2 inches) 262.2 mm (10.3 inches) approximately 6.0 lb (2.7 kg), with a 14.1-inch XGA display, Dell TravelLite™ module, and 6-cell battery; weight varies, depending on configuration and manufacturing variability 0° to 35°C (32° to 95°F) –40°...
  • Page 168 2-ms half- sine pulse for storage): Operating Storage Altitude (maximum): Operating Storage Systems Management Support for Dell OpenManage Client Instrumentation (OMCI) Support for DCM Support for Dell IT Assistant Boot from LAN Specifications 5% to 95% (noncondensing) 0.66 GRMS 1.30 GRMS...

  • Page 169: Appendix

    2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 170: Macrovision Product Notice

    Model number: PP04X Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision.

  • Page 171: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
  • Page 172 boot sequence — Specifies the order of the devices from which the computer attempts to boot. bootable media — Media that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have bootable media or floppy disk available.
  • Page 173 DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz. device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer.
  • Page 174 PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 175 drive and then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored. HTTP — hypertext transfer protocol — A protocol for exchanging files between computers connected to the Internet.
  • Page 176 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in memory is not permanent,...
  • Page 177 parallel connector — An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port. partition — A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives.
  • Page 178 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 179 more than 20 percent below the normal AC-line voltage level. Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768.
  • Page 180 video controller — The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilities—in combination with the monitor—for your computer. video memory — Memory that consists of memory chips dedicated to video functions.
  • Page 181 Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses 3.5-inch removable disks called Zip disks. Zip disks are slightly larger than regular floppy disks, about twice as thick, and hold up to 100 MB of data. Glossary...
  • Page 182 Glossary...

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