Contents Chapter 1: Introduction......................... 5 About this guide................................... 5 Revision history..................................5 Support....................................5 Registering for online support............................ 6 Where to go for support resources...........................6 Using SolVe Online for VxRail procedures....................... 6 Locating your appliance serial number........................... 6 Looking up your VxRail appliance serial number in VxRail Manager..............7 Locating the serial number and service tag number on your appliance............7 VxRail documentation.................................8 Chapter 2: Overview........................11...
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Ambient temperature limitations..........................28 Chapter 4: Initial setup and configuration..................29 Chapter 5: Pre-operating system management applications............30 Options to manage the pre-operating system applications..................30 iDRAC configuration................................. 30 Log in to iDRAC................................30 Chapter 6: Replacing and adding hardware.................. 32 Using SolVe Online for VxRail procedures........................
The target audience for this document includes customers, field personnel, and partners who want to operate and maintain a VxRail E560, E560F, or E560N. This document is designed for people familiar with: ● Dell EMC systems and software ● VMware virtualization products ●...
Locating your appliance serial number To get support for your appliance, use the VxRail appliance serial number, also called the Product Serial Number Tag (PSNT). The PSNT is a 14-digit number used to identify your appliance to Dell EMC support. NOTE: Only use the VxRail appliance serial number to contact Customer Support.
To view the PSNT and other labels, pull out the information tag in the front of the appliance. Alternatively, information may be on a sticker on the chassis of the appliance. The mini Enterprise Service Tag (EST) is found on the back of the appliance. This information is used by Dell to route support calls to the appropriate personnel.
Description These documents provide information about supported VxRail 7.0.x Support Matrix software, firmware, and hardware versions for Dell EMC VxRail 4.7.x Support Matrix VxRail appliances based on Dell PowerEdge hardware, including the D Series, E Series, P Series, S Series, and V VxRail 4.5.x Support Matrix...
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(Not for VCF on VxRail solution deployments.) VxRail Networking Guide with Dell EMC S4148-ON Switches The deployment guide covers the process of connecting a cluster of VxRail nodes to Dell EMC Networking S4148-ON switches in a high-availability configuration. VxRail Network Planning Guide This is a network planning and consideration guide for the VxRail.
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Table 7. VxRail planning guides and technical notes (continued) Document Description Edition SmartFabric services. (Not for VCF on VxRail solution deployments.) Installing and Configuring VMware AppDefense on VxRail This document describes the procedure for installing VMware AppDefense on a VxRail cluster and for protecting the VxRail Manager virtual machine.
Overview The VxRail ™ E560 Series appliance is a hyperconverged appliance that supports: ● Up to two Intel Xeon Processor Scalable Family processors ● 10 x 2.5 inch hard drives or solid state drives (SSDs) ● 24 DIMM slots ● Two AC or DC redundant power supply units NOTE: The appliance supports only internal, hot swappable hard drives.
Table 8. Front panel features (continued) Item Ports, panels, and Icon Description slots Drive slots Enable you to install drives that are supported on your appliance. For more information about drives, see the Technical specifications section. Left control panel view Figure 3.
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Indicates that the appliance is experiencing a fault. Check the Appliance Event Log or the LCD panel, if available on the bezel, for specific error message. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.
Direct port The iDRAC Direct port is micro USB 2.0-compliant. This port enables you to access the iDRAC Direct features. For more information, see the iDRAC User’s Guide at Dell.com/ idracmanuals. iDRAC Direct LED The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct port is connected.
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Technical Specifications section. iDRAC9 Enterprise port Enables you to remotely access iDRAC. For more information, see the iDRAC User’s Guide at Dell.com/idracmanuals. CMA power port The Cable Management Arm (CMA) power port enables you to connect to the CMA. Appliance identification...
Drive indicator codes Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the hard drive. The activity LED indicates whether the hard drive is currently in use or not. The status LED indicates the power condition of the hard drive.
NIC indicator codes The NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network. Figure 8.
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Figure 9. AC PSU status indicator 1. AC PSU status indicator/handle Table 16. AC PSU status indicators Convention Power indicator Condition pattern Green A valid power source is connected to the PSU and the PSU is operational. Flashing green When the firmware of the PSU is being updated, the PSU handle flashes green.
Figure 10. DC PSU status indicator 1. DC PSU status indicator Table 17. DC PSU status indicators Convention Power indicator pattern Condition Green A valid power source is connected to the PSU and that the PSU is operational. Flashing green When hot-adding a PSU, the PSU indicator flashes green.
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Figure 11. iDRAC Direct LED indicator 1. iDRAC Direct status indicator The following table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import). Table 18. iDRAC Direct LED indicators Convention iDRAC Direct LED Condition indicator pattern Green...
Table 20. Dimension details appliance Za (with Za (w/o bezel) bezel) 482.0 mm 434.0 mm 42.8 mm 35.84 mm 22.0 mm 733.82 mm 772.67 mm 10 x 2.5 inches (18.9 inches) (17.08 inches) (1.68 (1.41 inches) (0.87 (29.61 inches) (30.42 inches) inches) inches)
Table 26. USB specifications appliance Front panel Back panel Internal Ten hard drive appliances Two 4-pin, USB 2.0-compliant Two 9-pin, USB 3.0-compliant One 9-pin, USB 3.0-compliant port ports ports One 5-pin micro USB 2.0 management port NOTE: The micro USB 2.0-compliant port on the front panel can only be used as an iDRAC Direct or a management port. NIC ports The VxRail E560, E560F, and E560N appliance supports four Network Interface Controller (NIC) ports on the back panel, which is available in one of the following NIC configurations:...
Environmental specifications NOTE: For additional information about environmental measurements for specific appliance configurations, see Dell.com/ environmental_datasheets. Table 28. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 10°C to 35°C (50°F to 95°F) with no direct sunlight on the 3117 ft) equipment.
Table 33. Operating temperature de-rating specifications Operating temperature de-rating Specifications Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft). 35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft).
● The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft). ● Redundant power supply units are required. ● Non-Dell EMC qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. Thermal restrictions The following table lists the configurations required for efficient cooling.
Ambient temperature limitations The following table lists configurations that require ambient temperature less than 35°C. NOTE: The ambient temperature limit must be adhered to ensure proper cooling and to avoid excess processor throttling, which may impact appliance performance. Table 38. Configuration based ambient temperature restrictions Appliance Front Backplane Processor...
Initial setup and configuration For assistance on installation and deployment services, contact your Dell EMC account team or your reseller for installation services. CAUTION: This appliance requires installation and deployment services by Dell EMC or a certified deployment reseller. Do not rack this appliance, or turn on the appliance without the initial configurations on your appliance.
NOTE: ● This appliance requires installation and deployment services. Do not rack the appliance, or turn on the appliance without the initial configurations on your appliance. Contact your Dell EMC account team or your reseller for setting up your appliance.
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The iDRAC IP address is pre-configured for DHCP. This can be changed to a static IP address by logging into iDRAC. NOTE: ● To access iDRAC, connect the network cable to the Ethernet connector 1 on the system board. ● Ensure that you change the default user name and password after setting up the iDRAC IP address. Pre-operating system management applications...
Replacing and adding hardware Adding or replacing hardware component procedures on your VxRail E560, E560F, and E560N appliance, such as hard disk drives (HDDs), solid state drives (SSDs), and power supply units should be performed only by qualified personnel. For certain hardware components, you may need to contact Customer Support for repair or replacement.
System memory The VxRail E560 Series supports DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs). Memory holds the instructions that are executed by the processor. CAUTION: To avoid data loss, ensure that you refer to the procedures in the SolVe Desktop application before performing any memory or expansion card replacement or upgrade procedures.
Memory channels are organized as follows: Table 40. Memory channels Processor Chan 0 Chan 1 Chan 2 Chan 3 Chan 4 Chan 5 Processor 1 Slots A1 and Slots A2 and Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12 Processor 2 Slots B1 and...
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NOTE: The expansion card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order.