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Dell EMC PowerEdge R650xs Installation And Service Manual
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Dell EMC PowerEdge R650xs Installation And Service Manual

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Dell EMC PowerEdge R650xs
Installation and Service Manual
Part Number: E74S Series
Regulatory Type: E74S001
September 2021
Rev. A01

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Summary of Contents for Dell EMC PowerEdge R650xs

  • Page 1 Dell EMC PowerEdge R650xs Installation and Service Manual Part Number: E74S Series Regulatory Type: E74S001 September 2021 Rev. A01...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: Dell EMC PowerEdge R650xs system overview............8 Front view of the system..............................8 Left control panel view..............................11 Right control panel view............................. 12 Rear view of the system..............................13 Inside the system ................................14 Locating the Express Service Code and Service Tag....................
  • Page 4 Cooling fans..................................35 Removing a cooling fan..............................35 Installing a cooling fan..............................36 Intrusion switch module..............................37 Removing the intrusion switch module........................37 Installing the intrusion switch........................... 38 Drives....................................39 Removing a drive blank.............................. 39 Installing a drive blank..............................40 Removing the drive carrier............................40 Installing the drive carrier............................41 Removing the drive from the drive carrier......................
  • Page 5 Installing the M2 BOSS card into the M.2 BOSS riser..................102 Removing the M.2 SSD module..........................103 Installing the M.2 SSD module..........................103 Optional IDSDM module..............................104 Removing the IDSDM module..........................104 Installing the IDSDM module........................... 105 Optional OCP card................................106 Removing the OCP card............................106 Installing the OCP card.............................107 Front mounting front PERC module...........................
  • Page 6 NIC indicator codes.................................138 Power supply unit indicator codes..........................139 Drive indicator codes............................... 141 Using system diagnostics............................... 141 Dell Embedded System Diagnostics........................141 Chapter 8: Getting help......................143 Recycling or End-of-Life service information......................143 Contacting Dell Technologies............................143 Accessing system information by using QRL......................143 Quick Resource Locator for PowerEdge R650xs system................144...

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: Dell Emc Poweredge R650Xs System Overview

    ● Up to 4 x 3.5-inch SAS/SATA (HDD/SSD) drives ● Up to 8 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >...
  • Page 9 ● Status LED: Enables you to identify any failed hardware components. There are up to five status LEDs and an overall system health LED (Chassis health and system ID) bar. For more information, see the Status LED indicators section. Dell EMC PowerEdge R650xs system overview...
  • Page 10 Quick Sync 2 with OpenManage Mobile (OMM) aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system. For more information, see the iDRAC User's Guide available at https://www.dell.com/ idracmanuals Dell EMC PowerEdge R650xs system overview...

  • Page 11: Left Control Panel View

    Enables you to install drives that are supported on your system. For more information about drives, see the Drives section. For more information about the ports, see the Dell EMC PowerEdge R650xs Technical Specifications on the product documentation page. Left control panel view Figure 4.

  • Page 12: Right Control Panel View

    3 feet (0.91 meters). Performance could be affected by cable quality. For more information about the ports, see the Dell EMC PowerEdge R650xs Technical Specifications on the product documentation page. Dell EMC PowerEdge R650xs system overview...

  • Page 13: Rear View Of The System

    Enables you to connect a display device to the system. OCP NIC port This port supports OCP 3.0. USB 3.0 port This port is USB 3.0-compliant. USB 2.0 port This port is USB 2.0-compliant. Dell EMC PowerEdge R650xs system overview...

  • Page 14: Inside The System

    These NIC ports can also be shared with iDRAC when iDRAC network settings is set to shared mode. For more information about the ports, see the Dell EMC PowerEdge R650xs Technical Specifications on the product documentation page. Inside the system Figure 7.

  • Page 15: Locating The Express Service Code And Service Tag

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 16 Figure 10. Service information Dell EMC PowerEdge R650xs system overview...

  • Page 17: Rail Sizing And Rack Compatibility Matrix

    Figure 11. Icon Legend, Memory information, System task Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf.
  • Page 18 ● Specific details about rail types and their functionalities. ● Rail adjustability range for various types of rack mounting flanges. ● Rail depth with and without cable management accessories. ● Types of racks supported for various types of rack mounting flanges. Dell EMC PowerEdge R650xs system overview...

  • Page 19: Chapter 3: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: •...

  • Page 20: Options To Log In To Idrac

    OpenManage Deployment Toolkit OpenManage Deployment Toolkit User's Guide available at https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals >...

  • Page 21: Resources To Install Operating System

    For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article https://www.dell.com/support/article/sln308699.

  • Page 22: Options To Download And Install Os Drivers

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 23: Chapter 4: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell EMC system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...

  • Page 24: Error Messages

    Table 11. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem...

  • Page 25: Chapter 5: Installing And Removing System Components

    Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System cover • Drive backplane cover • Air shroud • Cooling fans •...

  • Page 26: Before Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 27: Optional Front Bezel

    ● Wrist grounding strap connected to the ground ● ESD mat ● Needle-nose pliers You need the following tools to assemble the cables for a DC power supply unit: ● AMP 90871-1 hand-crimping tool or equivalent ● Tyco Electronics 58433-3 or equivalent ●...

  • Page 28: Installing The Front Bezel

    Figure 12. Removing the front bezel with the LCD panel Next steps Replace the front bezel. Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 29: System Cover

    Figure 13. Installing the front bezel with the LCD panel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Power off the system, and any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals. Steps 1.

  • Page 30: Installing The System Cover

    Figure 14. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 31: Drive Backplane Cover

    Figure 15. Installing the system cover Next steps Follow the procedure listed in After working inside your system on page 26. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 32: Installing The Drive Backplane Cover

    Figure 16. Removing the drive backplane cover Next steps Replace the backplane cover. Installing the drive backplane cover Prerequisites Follow the safety guidelines listed in the Safety instructions on page 25. Steps 1. Align the backplane cover with the guide slots on the system. 2.
  • Page 33 Figure 17. Installing the drive backplane cover Next steps Follow the procedure listed in After working inside your system on page 26. Installing and removing system components...

  • Page 34: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 35: Cooling Fans

    Figure 19. Installing the air shroud Next steps Follow the procedure listed in After working inside your system on page 26. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2.

  • Page 36: Installing A Cooling Fan

    Figure 20. Removing a cooling fan Next steps Replace a fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in the Before working inside your system on page 26.

  • Page 37: Intrusion Switch Module

    Figure 21. Installing a cooling fan Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 26. Intrusion switch module This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1.

  • Page 38: Installing The Intrusion Switch

    Figure 22. Removing the intrusion switch module Next steps Replace the intrusion switch. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 39: Drives

    Figure 23. Installing the intrusion switch Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 26. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 40: Installing A Drive Blank

    Figure 24. Removing a drive blank Next steps Installing a drive replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place.

  • Page 41: Installing The Drive Carrier

    CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation supplied with your operating system.

  • Page 42: Removing The Drive From The Drive Carrier

    1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. If installed, remove the front bezel. 3. Remove the drive carrier or remove the drive blank when you want to assemble the drives in to the system. Steps 1.

  • Page 43: Installing The Drive Into The Drive Carrier

    Figure 28. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites Follow the safety guidelines listed in the Safety instructions NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1.

  • Page 44: Optional Optical Drive

    Figure 29. Installing a drive into the drive carrier Next steps Install the drive carrier. Optional optical drive This is a service technician replaceable part only. Removing the optical drive The procedure for removing an optical drive and optical drive blank is the same. Prerequisites 1.

  • Page 45: Installing The Optical Drive

    Figure 30. Removing the optical drive Next steps Replace the optical drive. NOTE: Blanks must be installed on empty optical drive slot to maintain FCC certification of the system. The blank also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Installing the optical drive The procedure for installing an optical drive and optical drive blank.

  • Page 46: Drive Backplane

    Figure 31. Installing the optical drive 3. Connect the power and data cables to the connectors on the system board. Next steps 1. If removed, install the front bezel. Install the drive backplane cover. 3. Follow the procedure listed in After working inside your system on page 26.

  • Page 47: Removing The Backplane

    Figure 33. 8 x 2.5-inch drive backplane 1. BP_PWR_1 (backplane power and signal cable to PIB) Figure 34. 10 x 2.5-inch NVMe drive backplane 1. DST_PA3 (PCIe/NVMe connector) 2. DST_SA2 (backplane to front PERC) 3. DST_PB2 (PCIe/NVMe connector) 4. DST_PA2 (PCIe/NVMe connector) 5.

  • Page 48: Installing The Drive Backplane

    Figure 35. Removing the backplane Next steps Replace the drive backplane. Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in the Before working inside your system on page 26.
  • Page 49 Figure 36. Installing the drive backplane Next steps 1. Reconnect all the disconnected cables to the backplane. 2. Install all the drives. Install the air shroud. Install the backplane cover. 5. Follow the procedure listed in After working inside your system on page 26.

  • Page 50: Cable Routing

    Cable routing Figure 37. Cable routing - 4 x 3.5-inch drive backplane with Butterfly riser Table 15. Connector descriptions for 4 x 3.5-inch drive backplane with Butterfly riser From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) DST_SA1 (backplane SATA connector, cable marking BP SA1) SL9_PCH_SA1 (signal connector on the system board, cable marking MB SL9) SYS_PWR2 (system board power connector)
  • Page 51 Table 16. Connector descriptions for 10 x 2.5-inch drive backplane to the onboard controller (6:4 NVMe) From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) DST_PA1 (backplane SATA connector, cable marking BP PA1) SL3_CPU1_PB2 (signal connector on the system board, cable marking MB SL3) SYS_PWR2 (system board power connector) CPU_PWR2 (PSU power connector)
  • Page 52 Figure 40. Cable routing - 10 x 2.5-inch drive backplane on the onboard controller (4:6 NVMe) Table 18. Connector descriptions for 10 x 2.5-inch drive backplane to the onboard controller (6:4 NVMe) From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) DST_PA1 (backplane SATA connector, cable marking BP PA1) SL1_CPU22_PB1 (signal connector on the system board, cable marking MB SL9)
  • Page 53 Figure 41. Cable routing - 10 x 2.5-inch drive SAS/SATA backplane with fPERC, Butterfly riser Table 19. Connector descriptions for 10 x 2.5-inch drive SAS/SATA backplane with fPERC, Butterfly riser From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) SYS_PWR2 (system board power connector) CPU_PWR2 (PSU power connector) DST_PA3 (backplane SATA connector, cable marking BP PA3) CTRL_SRC_SB1 (fPERC connector on the backplane)
  • Page 54 Table 20. Connector descriptions for 8 x 2.5-inch drive NVMe backplane with fPERC, Butterfly riser, BOSS riser, SNAPI From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) SYS_PWR2 (system board power connector) CPU_PWR2 (PSU power connector) DST_PA1 and DST_PB1 (backplane SATA connector, cable CTRL_SRC_PB1 (fPERC connector on the backplane) marking BP PA1 and PB1) DST_PA2 and DST_PB2 (backplane SATA connector, cable...
  • Page 55 Figure 44. Cable routing - 4 x 3.5-inch drive SAS/SATA backplane with rear drive cage with SAS backplane, Butterfly riser Table 22. Connector descriptions for 4 x 3.5-inch drive SAS/SATA backplane with rear drive cage with SAS backplane, Butterfly riser From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector)
  • Page 56 Table 23. Connector descriptions for 10 x 2.5-inch drive SAS/SATA backplane with Butterfly riser From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) SYS_PWR2 (system board power connector) CPU_PWR2 (PSU power connector) CTRL_DST_PA1 (fPERC connector on the backplane) SL3_CPU1_PB2 (signal connector on the system board, cable marking MB SL3) DST_PA3 (backplane SATA connector, cable marking BP PA3) CTRL_SRC__SB1 (fPERC connector on the backplane) Figure 46.
  • Page 57 Figure 47. Cable routing - 8 x 2.5-inch drive SAS/SATA backplane with SNAPI riser Table 25. Connector descriptions for 8 x 2.5-inch drive SAS/SATA backplane with SNAPI riser From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) SYS_PWR2 (system board power connector) CPU_PWR2 (PSU power connector) CTRL_DST_PA1 (fPERC connector on the backplane) SL3_CPU1_PB2 (signal connector on the system board, cable...

  • Page 58: System Memory

    Table 26. Connector descriptions for No drive configuration From SYS_PWR2 (system board power connector) CPU_PWR2 (PSU power connector) System memory System memory guidelines The PowerEdge R650xs system supports DDR4 registered DIMMs (RDIMMs). System memory holds the instructions that are executed by the processor. Your system contains 16 memory sockets organized into 8 channels per processor.

  • Page 59: General Memory Module Installation Guidelines

    Table 28. Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed DIMMs per Channel (DPC) RDIMM 8 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s 16 GB / 32 GB / 64 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory.

  • Page 60: Removing A Memory Module

    Removing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in the Before working inside your system on page 26. Remove the air shroud. WARNING: The memory modules are hot to touch for some time after the system has been powered off. Allow the memory modules to cool before handling them.

  • Page 61: Installing A Memory Module

    Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. Remove the air shroud. Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.

  • Page 62: Processor And Heat Sink Module

    3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed memory.

  • Page 63: Removing The Processor From The Processor And Heat Sink Module

    Figure 53. Removing a processor and heat sink module Next steps Remove the processor from the processor and heat sink module. Removing the processor from the processor and heat sink module Prerequisites WARNING: Remove the processor from the processor and heat sink module (PHM) only if you are replacing the processor or heat sink.
  • Page 64 Figure 54. Lift the TIM break lever Figure 55. Aligning pin 1 marks of processor with tray NOTE: Ensure that to return the TIM break lever back to its original position. 4. Using your thumb and index finger, first hold the carrier release tab at the pin 1 connector, pull out the tip of the carrier release tab, and then lift the carrier partially from the heat sink.

  • Page 65: Installing The Processor Into A Processor And Heat Sink Module

    Figure 56. Removing the processor carrier Next steps Replace the processor into a processor and heat sink module (PHM). Installing the processor into a processor and heat sink module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25.
  • Page 66 Figure 57. Installing the processor carrier 3. Align the processor with processor carrier by using your fingers to press the carrier on all the four sides until it clicks into place. NOTE: Ensure that the processor is securely latched to the processor carrier. Figure 58.
  • Page 67 Figure 59. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. 6.

  • Page 68: Installing The Processor And Heat Sink Module

    Figure 61. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 26. Installing the processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.
  • Page 69 Figure 62. Installing the processor and heat sink (PHM) 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx T30 tool, tighten the captive nuts (8 in-lbf) on the heat sink in the order below: a.

  • Page 70: Expansion Cards And Expansion Card Risers

    A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/ poweredgemanuals.

  • Page 71: Expansion Card Installation Guidelines

    Expansion card installation guidelines Figure 64. Expansion card slot connectors The following table describes the expansion card riser configurations: Configurations Expansion card PCIe Slots Controlling Height Length Slot width risers processor Config0. with 1x R1 + rear 2 Processor 1 Low Profile Half length drives...
  • Page 72 Figure 65. Riser 1 Figure 66. Riser 2a Installing and removing system components...
  • Page 73 Table 30. Configuration 0: R1 Card type Slot priority Maximum number of cards Dell Front PERC Integrated slot Dell Serial port module (LP) Intel (NIC: 100Gb) Mellanox (NIC: 100Gb) Installing and removing system components...
  • Page 74 Samsung (PCIe SSD AIC) Table 31. Configuration 1: R1+R2a Card type Slot priority Maximum number of cards Dell Front PERC Integrated slot Dell Serial port module (LP) 2, 1 Intel (NIC: 100Gb) Mellanox (NIC: 100Gb) Installing and removing system components...
  • Page 75 Samsung (PCIe SSD AIC) 3, 1, 2 Table 32. Configuration 2: R1+R2b Card type Slot priority Maximum number of cards Dell Front PERC Integrated slot Dell Serial port module (LP) Intel (NIC: 100Gb) Mellanox (NIC: 100Gb) 3, 1 Installing and removing system components...
  • Page 76 Dell BOSS S1 Module Integrated slot Intel (PCIe SSD AIC) Samsung (PCIe SSD AIC) Table 33. Configuration 3: R1+R2c Card type Slot priority Maximum number of cards Dell Front PERC Integrated slot Dell Serial port module (LP) Installing and removing system components...
  • Page 77 Intel (PCIe SSD AIC) 3, 1 Samsung (PCIe SSD AIC) 3, 1 Table 34. Configuration 4: R1 Card type Slot priority Maximum number of cards Dell Front PERC Integrated slot Dell Serial port module (LP) Installing and removing system components...
  • Page 78 Intel (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Intel (OCP: 1Gb) Integrated slot Dell External PERC Adapter Dell BOSS S1 Module Integrated slot Intel (PCIe SSD AIC) Samsung (PCIe SSD AIC) Table 35. Configuration 5: No Riser Card type...
  • Page 79 Table 36. Configuration 6: R2c Card type Slot priority Maximum number of cards Dell Front PERC Integrated slot Dell Serial port module (LP) Intel (NIC: 100Gb) Mellanox (NIC: 100Gb) Broadcom (NIC: 25Gb) Intel (NIC: 25Gb) Mellanox (NIC: 25Gb) Qlogic (NIC: 25Gb)

  • Page 80: Removing The Expansion Card Risers

    Integrated slot Intel (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Intel (OCP: 1Gb) Integrated slot Dell External PERC Adapter Dell BOSS S1 Module Integrated slot Intel (PCIe SSD AIC) Samsung (PCIe SSD AIC) Removing the expansion card risers Prerequisites 1.
  • Page 81 Figure 70. Removing the Riser 2a 3. For Riser 2b, first disconnect the cable from system board, then release the blue latch, and then holding the blue touch points, lift the expansion card riser from the riser connector on the system board. Figure 71.

  • Page 82: Installing The Expansion Card Risers

    Figure 72. Removing the Riser 2c Next steps Replace the expansion card riser. Installing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in the Before working inside your system on page 26.
  • Page 83 Figure 73. Installing the Riser 1 2. For Riser 2a, release the blue latch and holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector.
  • Page 84 Figure 75. Installing the Riser 2b with SNAPI module 4. For Riser 2c, release the blue latch and holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector.

  • Page 85: Removing Expansion Card From The Expansion Card Riser

    Removing expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. Remove the air shroud. Remove the expansion card risers.
  • Page 86 Figure 78. Removing an expansion card from Riser 2a Figure 79. Removing an expansion card from Riser 2b (SNAPI) Installing and removing system components...
  • Page 87 Figure 80. Removing an expansion card from Riser 2c 3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 88 Figure 82. Installing filler bracket in the Riser 2a Figure 83. Installing filler bracket in the Riser 2b (SNAPI) Installing and removing system components...

  • Page 89: Installing An Expansion Card Into The Expansion Card Riser

    Figure 84. Installing filler bracket in the Riser 2c Next steps If applicable, install an expansion card into the expansion card riser. Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25.
  • Page 90 Figure 86. Removing filler bracket from Riser 2a Figure 87. Removing filler bracket from Riser 2b (SNAPI) Installing and removing system components...
  • Page 91 Figure 88. Removing filler bracket from Riser 2c 3. Hold the card by the edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5.
  • Page 92 Figure 90. Installing an expansion card into a Riser 2a Figure 91. Installing an expansion card into a Riser 2b (SNAPI) Installing and removing system components...

  • Page 93: Drive Cage

    While replacing faulty storage controller, FC, or NIC card with the same type of card, after you power on the system; the new card automatically updates to the same firmware and configuration of the faulty one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Drive cage This is a service technician replaceable part only.

  • Page 94: Installing The 2.5-Inch Rear Drive Cage

    Figure 93. Removing the 2.5-inch rear drive cage Next steps Replace the 2.5-inch rear drive cage. Installing the 2.5-inch rear drive cage Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 95: Optional Serial Com Port

    Figure 94. Installing the 2.5-inch rear drive cage Next steps 1. Connect all the cables to the rear drive cage. Install the drives. 3. If removed, install the air shroud. 4. Follow the procedure listed in After working inside your system.

  • Page 96: Installing The Serial Com Port

    Figure 95. Removing the Serial COM port 3. Tighten the screws and install the PCIe blank on the expansion card riser. Figure 96. Installing the PCIe blank Next steps Replace the serial COM port. Installing the serial COM port Prerequisites 1.
  • Page 97 Steps 1. Remove the screws, lift the PCIe blank, and then open the latch on the expansion card riser. (Riser 1, Riser 2c). Figure 97. Removing the PCIe blank 2. Slide and lock the serial COM port into the expansion card riser. 3.

  • Page 98: Microsd Card

    MicroSD card Removing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. Remove the air shroud. Remove the IDSDM module.

  • Page 99: Optional Boss S1 Card

    Steps 1. Locate the MicroSD card slot on the IDSDM module. Orient the MicroSD card appropriately and insert the contact-pin end of the card into the slot. To locate IDSDM, see the System board jumpers and connectors section. NOTE: The slot is keyed to ensure correct insertion of the card. 2.

  • Page 100: Installing The M.2 Boss Riser

    Figure 101. Removing the M.2 BOSS riser Next steps Replace the M.2 BOSS riser. Installing the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 101: Removing The M.2 Boss Card From The M.2 Boss Riser

    Figure 102. Installing the M.2 BOSS riser Next steps Follow the procedure listed in After working inside your system on page 26. Removing the M.2 BOSS card from the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 102: Installing The M2 Boss Card Into The M.2 Boss Riser

    Figure 103. Removing the M.2 BOSS card from the M.2 BOSS riser Next steps If applicable, install an card into the M.2 BOSS riser. Installing the M2 BOSS card into the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 103: Removing The M.2 Ssd Module

    Next steps 1. If applicable, Install the M,2 BOSS riser. 2. Follow the procedure listed in After working inside your system on page 26. Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 104: Optional Idsdm Module

    3. Using the Phillips #1 screwdriver, secure the M.2 SSD module on the M.2 BOSS card with the screw. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 106. Installing the M.2 SSD module Next steps 1.

  • Page 105: Installing The Idsdm Module

    Figure 107. Removing the IDSDM module Next steps Replace the IDSDM module. Installing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 106: Optional Ocp Card

    Figure 108. Installing the IDSDM module Next steps Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. Install the air shroud. 3. Follow the procedure listed in the After working inside your system on page 26.

  • Page 107: Installing The Ocp Card

    Figure 109. Removing the OCP card Next steps Replace the OCP card. Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 108: Front Mounting Front Perc Module

    Figure 110. Installing the OCP card Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system on page 26. Front mounting front PERC module This is a service technician replaceable part only. Removing the front mounting front PERC module Prerequisites 1.

  • Page 109: Installing The Front Mounting Front Perc Module

    Figure 111. Removing the front mounting front PERC module Next steps Replace the front mounting front PERC module. Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 110: System Battery

    Figure 112. Installing the front mounting front PERC module Next steps 1. Reconnect all the required cables. 2. If removed, install the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system on page 26.
  • Page 111 Figure 113. Removing the system battery CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b.

  • Page 112: Optional Internal Usb Card

    3. Confirm that the battery is operating properly, by performing the following steps: a. Enter the System Setup, while booting, by pressing F2. b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d.

  • Page 113: Installing The Internal Usb Card

    Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Removing the M.2 BOSS riser. Steps 1. Connect the USB key to the internal USB card. 2.

  • Page 114: Installing The Vga Module

    NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1. Using Phillips #1 screwdriver, remove the screw on the VGA module. 2.

  • Page 115: Power Supply Unit

    For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with the power supply unit (PSU) redundancy.

  • Page 116: Removing A Power Supply Unit Blank

    You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 117: Removing A Power Supply Unit

    3. Remove the cable from the strap on the PSU handle. 4. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at https://www.dell.com/ poweredgemanuals. Steps Press the release latch, and holding the PSU handle slide the PSU out of the PSU bay.

  • Page 118: Installing A Power Supply Unit

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Installing and removing system components...

  • Page 119: Power Interposer Board

    Power interposer board This is a service technician replaceable part only. Removing the power interposer board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 120: System Board

    Steps 1. Align the slots on the PIB with the hook on the chassis and slide it into place. 2. Using Phillips #2 screwdriver, tighten the screws to secure the PIB to the system. Figure 124. Installing the power interposer board 3.

  • Page 121: Installing The System Board

    Processor Heat sink Memory modules Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1. Using the system board holder, slide the system board toward the front of the chassis. 2.
  • Page 122 CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2. Using the system board holder, lower the system board it into the system. 3.

  • Page 123: Trusted Platform Module

    4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the iDRAC User's Guide available at https://www.dell.com/idracmanuals 5. Follow the procedure listed in After working inside your system on page 26.

  • Page 124: Initializing Tpm For Users

    ● Ensure that the BIOS is configured to enable UEFI boot mode. CAUTION: After the TPM plug-in module is installed, it is cryptographically bound to that specific system board. When the system is powered on, any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and the removed TPM cannot be installed on another system board.

  • Page 125: Initializing The Tpm 2.0 For Users

    3. From the TPM Security option, select On with Preboot Measurements. 4. From the TPM Command option, select Activate. 5. Save the settings. 6. Restart your system. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2.

  • Page 126: Installing The Left Control Panel

    Figure 128. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 127: Removing The Right Control Panel

    Figure 129. Installing the left control panel Next steps Install the air shroud. Install the backplane cover. Install the front bezel. 4. Follow the procedure listed in After working inside your system on page 26. Removing the right control panel Prerequisites 1.

  • Page 128: Installing The Right Control Panel

    Figure 130. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.
  • Page 129 Figure 131. Installing the right control panel Next steps Install the air shroud. Install the backplane cover. Install the front bezel. 4. Follow the procedure listed in After working inside your system on page 26. Installing and removing system components...

  • Page 130: Chapter 6: Jumpers And Connectors

    Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board.

  • Page 131: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 132 2. Remove the system cover. 3. Move the jumper on the system board from pins 2 and 4 to pins 4 and 6. 4. Replace the system cover. NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4.

  • Page 133: Chapter 7: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes •...
  • Page 134 Table 38. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action Electrical The indicator turns solid amber Check the System Event Log or system messages indicator if the system experiences an for the specific issue. If it is due to a problem with electrical error (for example, the PSU, check the LED on the PSU.

  • Page 135: System Health And System Id Indicator Codes

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it iDRAC Quick Sync 2 indicator codes iDRAC Quick Sync 2 module (optional) is located on the left control panel of the system.

  • Page 136: Idrac Direct Led Indicator Codes

    If the problem persists, see the Getting help section. www.dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see mode.

  • Page 137: Viewing Home Screen

    The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable. The status and conditions of the LCD panel are outlined here: ● The LCD backlight is white during normal operating conditions. ● If there is an issue, the LCD backlight turns amber and displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is powered on or off.

  • Page 138: View Menu

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..

  • Page 139: Power Supply Unit Indicator Codes

    Table 45. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is green, and activity indicator is blinking Indicates that the NIC is connected to a valid network at its maximum green. port speed, and data is being sent or received. Link indicator is amber, and activity indicator is blinking Indicates that the NIC is connected to a valid network at less than its green.
  • Page 140 Table 46. AC PSU status indicator codes (continued) Power indicator codes Condition same power rating. This results in a PSU mismatch condition or failure to power on the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power.

  • Page 141: Drive Indicator Codes

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 142 ● Run thorough tests to introduce additional test options to provide extra information about the failed device(s) ● View status messages that inform you if tests are completed successfully ● View error messages that inform you of issues encountered during testing Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1.

  • Page 143: Chapter 8: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 144: Quick Resource Locator For Poweredge R650Xs System

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 145: Chapter 9: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 146 Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...

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