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Chapter 5 Troubleshooting the D OCSIS Wireless Residential Voice Gateway
How Do I Arrange for Installation?
Call your service provider to inquire about professional installation. A professional
installation ensures proper cable connection to the residential gateway and to your
PC, and it ensures the proper configuration of all hardware and software settings.
Contact your service provider for more information about installation.
How Does the Wireless Residential Voice Gateway Connect to My Computer?
The residential gateway connects to the 10/100/1000BASE-T Ethernet port on your
PC. To use the Ethernet interface, Ethernet cards available from your local PC or
office supply retailer, or from your service provider. For best performance over an
Ethernet connection, your PC should be equipped with a Gigabit Ethernet card.
After My Wireless Residential Voice Gateway Is Connected, How Do I Access the
Internet?
Your local service provider becomes your Internet Service Provider (ISP). They offer
a wide range of services including e-mail, chat, news, and information services. Your
service provider will provide the software you will need.
Can I Watch TV and Surf the Internet at the Same Time?
Absolutely! If you subscribe to cable television service, you can watch TV and use
your residential gateway at the same time by connecting your TV and your
residential gateway to the cable network using an optional cable signal splitter.
Can I Use my Existing Phone Number with the Wireless Residential Voice
Gateway?
Telephone numbers are portable in some areas. Contact your telephone service
provider for more information about using an existing telephone number.
How Many Telephones Can I Connect?
The RJ-11 telephone-style connectors on the residential gateway can each provide
telephone service to multiple telephones, fax machines, and analog modems. The
maximum number of telephone devices connected to each RJ-11 port is limited by
the total Ringing Load of the telephone devices that are connected. Many telephone
devices are marked with a Ringer Equivalent Number (REN). Each telephone port
on the residential gateway can support up to a 5 REN load. The sum of the REN load
on all of the telephone devices attached to each port must not exceed 5 REN.
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Table of Contents
Troubleshooting
