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Dell POWEREDGE C6105 Hardware Owner's Manual
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Dell POWEREDGE C6105 Hardware Owner's Manual

Dell POWEREDGE C6105 Hardware Owner's Manual

Dell server user manual
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Dell PowerEdge C6105
Systems
Hardware Owner's
Manual
Regulatory Model B03S

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Summary of Contents for Dell POWEREDGE C6105

  • Page 1 Dell PowerEdge C6105 Systems Hardware Owner’s Manual Regulatory Model B03S...
  • Page 2 © 2010 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell ® Inc. AMD is a registered trademark of Advanced Micro Devices, Inc.

  • Page 3: Table Of Contents

    Contents About Your System ... 11 Accessing System Features During Startup ... 11 Front-Panel Features and Indicators ... 12 Hard-Drive Indicator Patterns ... 14 Back Panel Features and Indicators ... 18 NIC Indicator Codes ... 20 Power and System Board Indicator Codes ... 21 Power Supply Indicator Codes ...
  • Page 4 USB Configuration ... 44 Boot Menu ... 45 Boot Settings Configuration ... 47 Boot Device Priority ... 48 Server Menu ... 49 LAN Configuration ... 51 Remote Access Configuration ... 52 View BMC System Event Log ... 53 Security Menu ... 54 Exit Menu ...
  • Page 5 Removing a Hard-Drive Carrier ... 61 Installing a Hard-Drive Carrier ... 62 Removing a Hard Drive From a Hard-Drive Carrier ... 63 Installing a Hard Drive into a Hard-Drive Carrier ... 64 Power Supplies ... 65 Recommended configuration ... 65 Full Configuration ...
  • Page 6 Daughter Card ... 80 Removing the SAS Daughter Card ... 80 Installing the SAS Daughter Card ... 81 System Memory ... 82 Supported DIMM Configuration ... 82 Removing the Memory Modules ... 84 Installing the Memory Modules ... 85 Interposer Extenders ... 87 Removing the Interposer Extender ...
  • Page 7 Removing a Cooling Fan ... 98 Installing a Cooling Fan ... 100 Power Distribution Boards ... 100 Removing a Power Distribution Board ... 100 Installing a Power Distribution Board ... 102 Fan Controller Board ... 103 Removing the Fan Controller Board ... 103 Installing the Fan Controller Board ...
  • Page 8 Installing the Sensor Board for 2.5” HDD System ... 130 Troubleshooting Your System ... 132 Safety First – For You and Your System ... 132 Installation Problems ... 132 Troubleshooting System Startup Failure ... 133 Troubleshooting External Connections ... 133 Troubleshooting the Video Subsystem ...
  • Page 9 Sensor Board Connectors ... 158 Jumper Settings ... 158 System Configuration Jumper Settings ... 158 Backplane Jumper Settings ... 159 Backplane Expander Card Jumper Settings ... 160 Getting Help ... 162 Contacting Dell ... 162 Index ... 163 Contents | 9...
  • Page 10 Contents...

  • Page 11: About Your System

    About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description <F2> Enters the System Setup program. See “Start Menu” on page 30. <F11> Enters the BIOS Boot Manager. See “System Setup Options at Boot”...

  • Page 12: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1. Front Panel−3.5” Hard Drives With Four System Boards Figure 1-2. Front Panel−3.5” Hard Drives With Two System Boards Figure 1-3. Front Panel− 2.5” Hard Drives With Four System Boards About Your System...
  • Page 13 Figure 1-4. Front Panel−2.5” Hard Drives With Two System Boards Item Indicator, Button Or Connector 1,3,7,9 Power-on indicator/ power button (system boards 1,2,4,3) Icon Description The power-on indicator lights when the system power is on. The power button controls the DC power supply output to the system.

  • Page 14: Hard-Drive Indicator Patterns

    Item Indicator, Button Or Connector 2,4,6,8 System identification indicator/button (system boards 1,2,4,3) Hard Drives Drive Cover Hard-Drive Indicator Patterns Figure 1-5. Hard Drive Indicators hard-drive activity indicator (green) About Your System Icon Description The identification button can be used to locate a particular system and system board within a chassis.
  • Page 15 Table 1-1. Hard Drive Status Indicators For 2.5”/3.5” Hard-Drive Backplane (CPLD) Controller Type SP5100 SATA2 LSI 9260 / LSI 2008 / SATA2 Activity Function Green Drive on-line Off/ Blinking when active Fail Slot Empty Drive On- Blinking line/Access when active Drive Fail Drive Blinking...
  • Page 16 For 2.5” Hard-Drive Backplane with Expander Controller Type LSI 9260 / SATA2 About Your System Activity Function Green Slot Empty Drive On- Off/ Line Blinking when active Drive Off/ Identify/ Blinking Preparing when for removal active Drive Off/ Rebuild Blinking when active Drive Fail...
  • Page 17 For 2.5” Hard-Drive Backplane with Expander Controller Type LSI 9260 / SATA2 LSI 2008 / SATA2 Activity Function Green Rebuild Abort Slot Empty Drive On- Off/ Line Blinkin g when active Drive Off/ Identify/ Blinkin Preparing g when for removal active Drive Off/...

  • Page 18: Back Panel Features And Indicators

    Back Panel Features and Indicators Figure 1-6. Back Panel−Four System Boards Item Indicator, Button Or Connector Power supply 2 Power supply 1 USB ports (2) System identification indicator NIC connector 1 About Your System Icon Description 470W/750W/1100W/1400W 470W/750W/1100W/1400W Connect USB devices to the system.
  • Page 19 NIC connector 2 Management port Serial port VGA port Power-on indicator/power button Embedded 10/100/1000 NIC connectors. Dedicated management port. Connects a serial device to the system. Connects a VGA display to the system. The power-on indicator lights when the system power is on. The power button controls the DC power supply output to the system.

  • Page 20: Nic Indicator Codes

    Figure 1-7. Enumeration−Four System Boards Figure 1-8. Enumeration−Two System Boards NIC Indicator Codes Figure 1-9. NIC Indicators link/activity indicator NIC Status Indicator (link/activity) Solid green Blinks green About Your System speed indicator Condition LAN linking/No access LAN accessing No link...

  • Page 21: Power And System Board Indicator Codes

    NIC Status Indicator (speed) Solid green Solid amber Figure 1-10. NIC Indicators (Management Port) link/activity indicator NIC Status Indicator (link/activity) Solid green NIC Status Indicator (speed) Solid green Solid amber Power and System Board Indicator Codes The LEDs on the system front panel and back panel display status codes during system startup.

  • Page 22: Power Supply Indicator Codes

    Table 1-2. Status Indicator Codes Component Indicator Power-on Steady Green indicator Blinks Amber Blinks Green/Amber System Steady Blue identification Blinks Blue indicator Power Supply Indicator Codes Figure 1-11. Power Supply Status Indicator power supply About Your System Condition Power On S0/S1 BMC Critical condition event in Power Off mode S5 BMC Critical condition event in...

  • Page 23: Bmc Heart Beat Led

    AC Power LED Solid green Solid yellow BMC Heart Beat LED The system board provides BMC heart beat LED (D5) for BMC debugs. When BMC firmware is ready, the BMC heart beat LED blinks. Figure 1-12. BMC Heart Beat LED BMC heart beat LED Condition Power supply is on (AC OK/DC OK) or in...

  • Page 24: Post Error Code

    Post Error Code Collecting System Event Log (SEL) for Investigation Whenever possible, the BIOS will output the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional data. The 32-bit numbers include class, subclass, and operation information. The class and subclass fields point to the type of hardware that is being initialized.
  • Page 25 Error Code Error Message 000E A: Driver Error 000F B: Driver Error 0012 CMOS Date/Time Not Set 0040 Refresh Timer Test Failed 0041 Display Memory Test Failed 0042 CMOS Display Type Wrong 0044 DMA Controller Error 0045 DMA-1 Error 0046 DMA-2 Error 0047 Unknown BIOS error.
  • Page 26 Error Code Error Message 0081 Primary Salve Drive – ATAPI Incompatible 0082 Secondary Master Drive – ATAPI Incompatible 0083 Secondary Salve Drive – ATAPI Incompatible 0160 The processors installed in your system are not able to match their frequencies. 0162 The processors installed in your system do not have the same cache size.
  • Page 27 Error Code Error Message 4108 Dram ECC requested but not enabled 4109 Online spare requested but not enabled 410A DIMM(s) Running in Minimum Mode 410B No DQS Receiver Enable pass window found 410C DQS Rcvr En pass window CHA to CH B too large Pause 410D DQS Rcvr En pass window too small (far right of dynamic range)

  • Page 28: Other Information You May Need

    Getting Started Guide features, setting up your system, and technical specifications. NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information in other documents. About Your System provides an overview of rack installation, system...
  • Page 29 About Your System | 29...

  • Page 30: Using The System Setup Program

    Using the System Setup Program Start Menu The system employs the latest AMI CMOS BIOS, which is stored in Flash memory. The Flash memory supports the Plug and Play specification, and contains a System Setup program, the Power On Self Test (POST) routine, and the PCI auto-configuration utility.

  • Page 31: System Setup Options At Boot

    Console Redirection The console redirection allows a remote user to diagnose and fix problems on a server, which has not successfully booted the OS. The centerpiece of the console redirection is the BIOS Console. The BIOS Console is a Flash ROM-resident utility that redirects input and output over a serial or modem connection.

  • Page 32: Main Menu

    Main Menu The main menu displays information about your system boards and BIOS. Main Screen Using the System Setup Program...

  • Page 33: Bios Firmware

    NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. BIOS Firmware Option Description Version Displays the BIOS version. Build Data Displays the BIOS build date.

  • Page 34: System Memory

    System Memory Option Description Size Displays the total system memory size installed on the system board. System Date Displays the current date. System Time Displays the current time. Advanced Menu This option displays a table of items that defines advanced information about your system.

  • Page 35: Cpu Configuration

    CPU Configuration Scroll to this item and press Enter to view the following screen: Using the System Setup Program | 35...
  • Page 36 Option Module Version Socket Count Node Count Core Count Revision Cache L1 Cache L2 Cache L3 Speed Able to change Freq. uCode Patch Level Power Management GART Error Report (Disabled default) Secure Virtual Machine (Enabled default) ACPI SRAT Table (Enabled default) L3 Power Control (Enabled default) Probe Filter Mode...
  • Page 37 Option Power Management (OS Control default) CPU Power Capping (P-state 0 default) PSU Power Capping (150 default) Description This field sets the System Power Management to Maximum Performance mode, OS Control mode, or Advanced Platform Management Link mode. When set to APML mode, you can change setting of PSU Power Capping options.

  • Page 38: Memory Configuration

    Memory Configuration Scroll to this item and press Enter to view the following screen: Option CS Sparing Enable (Disabled default) Using the System Setup Program Description Reserve a spare memory rank in each channel.

  • Page 39: Sata Configuration

    SATA Configuration Scroll to this item and press Enter to view the following screen: Option OnChip SATA Channel (Enabled default) OnChip SATA Type (Native IDE default) SATA IDE Combined Mode (Enabled default) Description Selects this item to enable or disable Onboard SATA controller.
  • Page 40 Option SATA Port1~6 Power Saving features (Disabled default) SATA-AHCI Ports Auto Clk Ctrl (Enabled default) SATA-IDE Ports Auto Clk Ctrl (Enabled default) SATA Smbus Interface (Disabled default) Using the System Setup Program Description While entering Setup, BIOS auto-detects the presence of SATA devices and displays the status of detected SATA HDDs.
  • Page 41 Select SATA Port 1-6 to configure each device on the SATA channel using the following screen: Option Device Vendor Size Description Displays the type of device assigned to this channel. Displays the manufacture’s name of the device. Displays the size of the device (GB). Using the System Setup Program | 41...

  • Page 42: Hyper Transport Configuration

    Hyper Transport Configuration Scroll to this item and press Enter to view the following screen: Option Coherent HT Link Speed (HT3 default) Non-Coherent HT Link Speed (HT3 2600MHz default) Non-Coherent HT Link Width (16bits default) 2nd HT Link (Enabled default) Using the System Setup Program Description Selects coherent HT link frequency.

  • Page 43: Pci Configuration

    PCI Configuration Scroll to this item and press Enter to view the following screen: Option iSCSI Remote Boot (Disabled default) NIC1-82576EB (Enable without PXE default) NIC2-82576EB (Enable without PXE default) Active State Power Management Configuration Description If Enabled, onboard LAN controller will be configured to support iSCSI Remote Boot.

  • Page 44: Usb Configuration

    USB Configuration Scroll to this item and press Enter to view the following screen: Option Module Version USB Devices Enabled Legacy USB Support (Enabled default) USB Port 1(BMC) (Enabled default) USB Port 5 (Rear Down) (Enabled default) Using the System Setup Program Description Displays the module version.

  • Page 45: Boot Menu

    Option USB Port 6 (Rear Up) (Enabled default) USB Port 10 (Internal) (Enabled default) Boot Menu This page enables you to set POST boot parameters. Scroll to this item and press Enter to view the following screen: Option Boot Settings Configuration Boot Device Priority Description...
  • Page 46 Option Hard Disk Drives CD/DVD Drives USB Drives Network Drives Using the System Setup Program Description Specifies the boot device priority sequence from the available hard drives. This item only can be seen when system have bootable Hard Disk Drives. Specifies the boot device priority sequence from available CD/DVD Drives.

  • Page 47: Boot Settings Configuration

    Boot Settings Configuration Select this item and press Enter to view the following submenu items: Option Quick Boot (Enabled default) Quiet Boot (Enabled default) Wait For ‘F1’ if Error (Disabled default) Force PXE First (Enabled default) Force PXE Boot Only (Disabled default) Description Allow BIOS to skip certain tests while booting,...

  • Page 48: Boot Device Priority

    Option Force USB First (Disabled default) Boot Device Priority Select this item and press Enter to view the following submenu items: Using the System Setup Program Description Enable or disable USB to be the first boot device, the priority is higher than PXE. It will take effect on the next boot.

  • Page 49: Server Menu

    Server Menu This page enables you to configure Server parameters. Scroll to this item and press Enter to view the following screen: Option Status of BMC IPMI Specification Version BMC Firmware Version PIC Firmware Version NIC1 MAC Address NIC2 MAC Address Description Displays the BMC status.
  • Page 50 Option Set BMC LAN Configuration Remote Access Configuration Restore on AC Power Loss (Power Off default) Power Staggering AC Recovery (Immediate default) Power On Delay (user defined) View BMC System Event Clear BMC System Event Event Logging (Enabled default) NMI on Error (Disabled default) Using the System Setup Program Description...

  • Page 51: Lan Configuration

    LAN Configuration Select Set BMC LAN Configuration to view the following submenu: Option Channel Number Channel Number Status BMC LAN Port Configuration (Shared-NIC default) DHCP Enabled (Enabled default) IP Address (Input by user) Subnet Mask (Input by user) Description Displays the channel number. Displays the channel number status.

  • Page 52: Remote Access Configuration

    Option Gateway Address (Input by user) Current Mac address in Remote Access Configuration Select Remote Access Configuration to view the following submenu: Option EMS support (SPCR) (Disabled default) Remote Access (Enabled default) Using the System Setup Program Description Uses this screen to input Gateway address. Displays the current Mac address in BMC.

  • Page 53: View Bmc System Event Log

    Option Serial Port Number (COM2 default) Serial Port Mode (115200 8,n,1 default) Flow Control (None default) Redirection After BIOS POST (Always default) Terminal Type (ANSI default) VT-UTF8 Combo Key Support (Enabled default) View BMC System Event Log Select this item to view the following submenu: Description Selects serial port for console redirection.

  • Page 54: Security Menu

    Security Menu This page enables you to set the security parameters. Scroll to this item and press Enter to view the following screen: Option Supervisor Password User Password Change Supervisor Password Using the System Setup Program Description Displays whether the supervisor password is installed or not.
  • Page 55 Option User Access Level (Full Access default) Change User Password Clear User Password Password Check (Setup default) Description Limited: allows only limited fields to be changed such as Date and Time. No Access: prevents User access to the Setup Utility. View Only: allows access to the Setup Utility but the fields cannot be changed.

  • Page 56: Exit Menu

    Exit Menu Scroll to this item and press Enter to view the following screen: Option Save Changes and Exit Discard Changes and Exit Discard Changes Load Optimal Defaults Using the System Setup Program Description Exit system setup after saving the changes. F10 key can be used for this operation.
  • Page 57 Option Load 2nd Defaults Save 2nd Defaults Description Load second default values for all the setup questions. This item only selectable if 2nd Defaults was saved before. The first time to save 2nd Default in setup, the item will not be displayed immediately, only available from the next boot.

  • Page 58: Installing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 59: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 60: Hard Drives

    Hard Drives The installation and removal procedures for the 3.5-inch hard drive and the 2.5-inch hard drive are similar. Following is an example showing the replacement procedure of a 3.5-inch hard drive. Removing a Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed.

  • Page 61: Installing A Hard-Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 62: Installing A Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 63: Removing A Hard Drive From A Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 64: Installing A Hard Drive Into A Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 65: Power Supplies

    Power Supplies NOTE: The following table lists the maximum supported configuration where power supply redundancy is guaranteed. NOTE: Configurations higher than indicated in the table may change the power supply mode to non-redundant. In non-redundant mode if the power requirement exceeds the installed system power capacity, the BIOS will throttle the CPUs.

  • Page 66: Recommended Configuration

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 67: Installing A Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 68: System-Board Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 69: Installing A System-Board Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 70: Heat Sinks

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 71: Installing The Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 72: Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 73: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 74 Unpack the processor if it has not been used previously. If the processor has already been used, remove any thermal grease from the top of the processor using a lint-free cloth. Align the processor with the socket keys on the ZIF socket. See Figure 3-8.

  • Page 75: Expansion-Card Assembly And Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 76 Figure 3-9. Removing the Expansion-Card Assembly screw (4) Remove the screw securing the expansion card. Figure 3-10. Removing the Expansion Card expansion-card slot cover expansion card Installing System Components expansion-card assembly screw expansion-card connector...

  • Page 77: Installing The Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 78: Expansion-Card Connector

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 79 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. Remove the system-board assembly. See "Removing a System-Board Assembly" on page 68. Remove the expansion card. See "Removing the Expansion Card" on page 75. Remove the two screws securing the expansion-card connector to the expansion-card bracket.

  • Page 80: Installing The Expansion-Card Connector

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 81: Installing The Sas Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 82: System Memory

    Reconnect all the cables to the daughter card. Replace the system-board assembly. See "Installing a System-Board Assembly" on page 69. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. System Memory Each system board has twelve unbuffered or registered DDR3-DIMM slots for the installation of up to twelve DDR3-800/1066/1333 memory chips to support processor 0 and processor 1.
  • Page 83 Figure 3-13. Memory Slot Locations DIMM_C2 DIMM_C0 DIMM_D1 DIMM_B0 DIMM_B2 DIMM_A1 Table 3-2. Memory Module Configurations DIMM DIMM − − − √ SR/DR − √ √ √ − DIMM_C1 DIMM_D2 DIMM_D0 DIMM_B1 DIMM_A0 DIMM_A2 Processor 0 DIMM DIMM DIMM − −...

  • Page 84: Removing The Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 85: Installing The Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 86 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. See Figure 3-14. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way.

  • Page 87: Interposer Extenders

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 88: Installing The Interposer Extender

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 89: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 90 Figure 3-16. Replacing the System Battery system battery retention clip Locate the battery location. See “System Board Connectors” on page 147. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. Gently pull the retention clip over the battery towards the positive side of the connector and lift the battery out of the connector.

  • Page 91: Raid Battery (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 92: Installing The Raid Battery

    Slide and lift the RAID battery away from the RAID battery carrier. See Figure 3-17. Figure 3-17. Removing and Installing the RAID Battery RAID battery latch RAID battery carrier Installing the RAID Battery Insert the RAID battery into the battery carrier until the RAID battery latch locks into place.

  • Page 93: Removing The Raid Battery Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 94: Installing The Raid Battery Carrier

    Figure 3-18. Removing and Installing the RAID Battery Carrier RAID battery carrier system-board assembly Installing the RAID Battery Carrier Place the RAID battery carrier in position on the interposer extender. See Figure 3-18. Replace the screws securing the RAID battery carrier to the interposer extender.

  • Page 95: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 96: Installing A System Board

    Figure 3-19. Removing and Installing the System Board screw (8) system-board assembly Installing a System Board Unpack the new system board. Holding the system board by the edges, slide the system board into the system-board assembly. Replace the eight screws to secure the system board to the system- board assembly.

  • Page 97: Opening And Closing The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 98: Closing The System

    Figure 3-20. Opening and Closing the System traction pad cover release latch lock Closing the System Place the cover on the chassis and slide it to the front of the chassis until it snaps into place. See Figure 3-20. Secure the cover with the securing screw. See Figure 3-20. Cooling Fans Removing a Cooling Fan WARNING: Do not attempt to operate the system without the cooling fans.
  • Page 99 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 100: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 101 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. Open the system. See "Opening the System" on page 97. Remove the power supply. See "Removing and Installing a Power Supply" on page 67. Disconnect all the cables from the first power distribution board.

  • Page 102: Installing A Power Distribution Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 103: Fan Controller Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 104 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. Open the system. See "Opening the System" on page 97. Remove the power distribution boards. See "Removing a Power Distribution Board" on page 100. Disconnect all the cables from the fan controller board.

  • Page 105: Installing The Fan Controller Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 106 Open the system. See "Opening the System" on page 97. Remove the system-board assemblies. See "Removing a System-Board Assembly" on page 68. Remove the cooling fans. See "Removing a Cooling Fan" on page 98. Remove the screws that secure the cooling-fan brackets to the chassis. See Figure 3-24.
  • Page 107 Lift the upper middle plane out. See Figure 3-25. Figure 3-25. Removing and Installing the Upper Middle Plane screw (9) 10 Remove the screws that secure the mid-plane holder support to the chassis. See Figure 3-26. 11 Lift the mid-plane holder support out of the chassis. Figure 3-26. upper middle plane Installing System Components | 107...
  • Page 108 Figure 3-26. Removing and Installing the Mid-plane Holder Support screw (4) mid-plane holder support 12 Remove the screws that secure the mid-plane holder to the chassis. Figure 3-27. 13 Lift the mid-plane holder out of the chassis. See Figure 3-27. Installing System Components...
  • Page 109 Figure 3-27. Removing and Installing the Mid-plane Holder screw (8) 14 Remove the screws that secure the lower middle plane to the chassis. Figure 3-28. 15 Disconnect all the cables from the lower middle plane. See Figure 5-9. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system.

  • Page 110: Installing The Middle Planes

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 111 Replace the screws that secure the middle plane holder to the chassis. See Figure 3-27. Place the mid-plane holder support into the chassis. See Figure 3-26. Replace the screws that secure the mid-plane holder support to the chassis. See Figure 3-26. Place the upper middle plane on the middle plane holder.

  • Page 112: Backplanes

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 113 Figure 3-29. Removing and Installing the Backplane hard-drive cage Remove the screws that secure the front-panel assemblies to the chassis. See Figure 3-30. Disconnect all the cables from the backplane. See Figure 5-3 for 3.5- inch hard drives and Figure 5-5 for 2.5-inch hard drives. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system.
  • Page 114 Figure 3-30. Removing and Installing the Hard-Drive Cage hard-drive cage Remove the screws that secure the backplane to the hard-drive cage. See Figure 3-31. 10 Remove the backplane from the hard-drive cage. See Figure 3-31. Installing System Components front-panel assembly (2)

  • Page 115: Installing The Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 116: Expander Card (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 117 CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the system before removing the backplane. CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations. Remove the screws that secure the hard-drive cage to the chassis.
  • Page 118 Disconnect all the cables from the expander card. See Figure 5-7. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.
  • Page 119 11 Remove the backplane with the expander card from the hard-drive cage. See Figure 3-34. Figure 3-34. Removing and Installing the Backplane with the Expander Card From the Hard-Drive Cage hard-drive cage screw (10) 12 Remove the expander card from the 2.5-inch hard-drive backplane. See Figure 3-35.

  • Page 120: Installing The Expander Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 121: Front Panels

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 122 Remove all the hard drives. See "Removing a Hard-Drive Carrier” on page 61. Open the system. See "Opening the System" on page 97. Disconnect all the cables from the backplane. See Figure 5-3 for 3.5- inch hard drives and Figure 5-6 for 2.5-inch hard drives. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system.
  • Page 123 Figure 3-36. Removing and Installing a Front Panel Assembly front-panel assembly screw (2) 11 Push aside the retention hooks on the front-panel assembly. See Figure 3-37. 12 Remove the front panel from the front-panel assembly. See Figure 3-37. Installing System Components | 123...

  • Page 124: Installing The Front Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 125: Sensor Boards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 126 Disconnect all the cables from the backplane. See Figure 5-3 for 3.5- inch hard drives. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.

  • Page 127: Installing The Sensor Board For 3.5" Hdd System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 128: Removing The Sensor Board For 2.5" Hdd System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 129 Disconnect front panel cables from the fan controller board. See Figure 5-11. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.

  • Page 130: Installing The Sensor Board For 2.5" Hdd System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 131 Replace the hard drive cage into the chassis. See Figure 3-30. Replace the screws that secure the hard-drive cage to the chassis. See Figure 3-29. Connect all the cables to the backplane. See Figure 5-6 for 2.5-inch hard drives. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped.

  • Page 132: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 133: Troubleshooting System Startup Failure

    Troubleshooting System Startup Failure If your system halts during startup, especially after installing an operating system or reconfiguring your system’s hardware, check for invalid memory configurations. These could cause the system to halt at startup without any video output. See "System Memory" on page 82. For all other startup issues, note any system messages that appear onscreen.

  • Page 134: Troubleshooting A Serial I/O Device

    Replace the keyboard/mouse with another working keyboard/mouse. If the problem is resolved, replace the faulty keyboard/mouse. If the problem is not resolved, proceed to the next step to begin troubleshooting the other USB devices attached to the system. Power down all attached USB devices and disconnect them from the system.

  • Page 135: Troubleshooting A Nic

    Turn on the system and the serial device. If the problem is resolved, replace the serial device. If the problem persists, see "Getting Help" on page 162. Troubleshooting a NIC Restart the system and check for any system messages pertaining to the NIC controller.

  • Page 136: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 137: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 138: Troubleshooting Power Supplies

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 139: Troubleshooting System Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 140: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 141 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. Remove the system-board assembly. See "Removing a System-Board Assembly" on page 68. Reseat the memory modules in their sockets. See "Installing the Memory Modules" on page 85. Install the system-board assembly.

  • Page 142: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 143: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 144: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 145: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 146: Irq Assignment Conflicts

    10 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, the processor is faulty. See "Getting Help" on page 162. 11 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  • Page 147: Jumpers And Connectors

    Jumpers and Connectors System Board Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. Figure 5-1. System Board Connectors PCI-E daughter card connector SGPIO connector 1 onboard SATA2 connector 5...

  • Page 148: Backplane Connectors

    BIOS recovery jumper expansion slot BMC disable jumper VGA port clear CMOS jumper management port NIC1 connector (RJ45) USB ports Backplane Connectors 3.5" drives Figure 5-2. Front View of the Backplane 3.5” backplane SATA2 and SAS connector 1,2 and 3 for system board 2 (from top to bottom) SATA2 and SAS connectors 1,2 and 3 for system board 4 (from...
  • Page 149 Figure 5-3. Back View of the Backplane fan controller board connector SGPIO connector for system board 4 SGPIO connector for system board 2 backplane jumper SATA2 hard drive connectors 1,2, and 3 for system board 1 (from top to bottom) SATA2 hard drive connectors 1,2, and 3 for system board 1 (from top to bottom)
  • Page 150 2.5" drives Figure 5-4. Front View of the Backplane SATA2 and SAS connectors 1 to 6 for system board 1 (from left to right) SATA2 and SAS connectors 1 to 6 for system board 3 (from left to right) 2.5” backplane Figure 5-5.
  • Page 151 SATA2 hard drive connectors 1 to 6 for system board 2 (from right to left) backplane jumper SGPIO connector B for system board 1 SGPIO connector A for system board 2 SGPIO connector A for system board 3 CPLD JTAG connector SGPIO Connector B for system board 4 Figure 5-6.

  • Page 152: Expander Card Connectors

    Expander Card Connectors Figure 5-7. Expander Card Connectors UART connector JTAG connector mini-SAS connector 2 (port 5- SGPIO connector mini-SAS connector 5 (port 17- system board 1 mini-SAS connector system board 4 mini-SAS connector Jumpers and Connectors expander card jumper mini-SAS connector 1 (port 1- mini-SAS connector 3 (port 9- mini-SAS connector 4 (port...

  • Page 153: Middle Plane Connectors

    Middle Plane Connectors Figure 5-8. Middle Plane Connectors middle plane connector 1 middle plane power connector for system board 1 and 2 front panel connector for system boards 3 and 4 mini-SAS connector for system boards 3 and 4 (hard drive 1,2,3 and 4) mini-SAS connector for system boards 1 and 2 (hard drive 1,2,3...

  • Page 154: Interposer Extender Connectors

    Interposer Extender Connectors Figure 5-9. Interposer Extender Connectors front panel connector onboard SATA2 connector 2 onboard SATA2 connector 4 onboard SATA2 connector 6 SGPIO connector B 2x5pin power connector Jumpers and Connectors onboard SATA2 connector 1 onboard SATA2 connector 3 onboard SATA2 connector 5 SGPIO connector A 2x4pin power connector...

  • Page 155: Daughter Card Connectors

    Daughter Card Connectors Figure 5-10. Daughter Card Connectors mini-SAS connector daughter card SAS port 5 daughter card connector SAS port 4 SGPIO connector B Jumpers and Connectors | 155...

  • Page 156: Fan Controller Board Connectors

    Fan Controller Board Connectors Figure 5-11. Fan Controller Board Connectors front panel connector for system board 4 front panel connector for system board 1 system fan board power connector 1 system fan speed control jumper PIC firmware update connector system fan board connector 2 hard drive backplane connector system fan connector 3 system fan connector 2...

  • Page 157: Power Distribution Board Connectors

    Power Distribution Board Connectors Figure 5-12. Power Distribution Board Connectors backplane power connector main power connector for system board 3 and 4 system fan board power connector system fan board connector main power connector for system board 1 and 2 bridge card connector Jumpers and Connectors | 157...

  • Page 158: Sensor Board Connectors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 159: Backplane Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 160: Backplane Expander Card Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 161 Figure 5-16. Jumper Installed on Expander Card Table 5-3. Jumpers Installed on Expander Card Jumper Function SAS Card Selection MLB Mode Selection UART Selection Reserved NOTE: The * in the table of system configuration jumper describes the default status and the default state is not active state. *Disable Enable *Disable...

  • Page 162: Getting Help

    Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit support.dell.com. Click your country/region at the bottom of the page.

  • Page 163: Index

    112 backplane jumper settings, 159 batteries troubleshooting, 137 battery (system) replacing, 89 blank hard drive, 60 collecting system event Log, 24 contacting dell, 162 cooling fans installing, 100 removing, 98 troubleshooting, 139 damaged systems troubleshooting, 137 daughter card installing, 81...
  • Page 164 heat sinks installing, 71 removing, 70 indicator codes AC power, 22 hard-drive indicator, 14 NIC, 20 NIC (Management Port), 21 power and system board, 21 indicators back panel, 18 front panel, 12 installing backplane, 115 cooling fan, 100 expander card, 12020 expansion card, 77 expansion card connector, 80 front panel, 124...
  • Page 165 Safety, 58, 132 SAS controller daughter card troubleshooting, 143 SAS RAID controller daughter card troubleshooting, 143 startup accessing system features, 11 support contacting dell, 162 system closing, 98 opening, 97 system board connectors, 147 installing, 96 jumper settings, 158 removing, 95...
  • Page 166 telephone number, 162 troubleshooting cooling fans, 139 damaged system, 137 expansion cards, 144 external connections, 133 hard drive, 142 keyboard, 133 memory, 140 NIC, 135 processors, 145 SAS RAID controller daughter card, 143 sequence, 132 Index system battery, 137 system boot issues, 24 system cooling problems, 139 video, 133 wet system, 136...

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