For code levels of 0109-000.fmg or higher, a service login is not necessary to complete service tasks. However, the administrator can create a Service role to complete

service activities in the Web User Interface.

Before the TS2900 Tape Autoloader can be managed over a network with the Web User Interface, you must set up the initial network conﬁguration of the library with the

Operator Panel. For more information, see

Logging in to the Web User Interface

To log in to the Web User Interface from web browser, you must enter the IP address of the library. The IP address can be obtained with the View Settings command from

the Operator Panel. For example, https://192.168.1.1

For code levels below 0109-000.fmg, the factory default account login and password for a Service account is:

Account: service

Password: Contact your next level of support.

The account name and password are case-sensitive. After your account name and password is entered, use your mouse to click Login or press Enter.

For a complete description of the Web User Interface, see

For information on user roles, see Managing.

For a comparison on user role access privileges, see

Connecting to the library with the Telnet service port

The Telnet service port can be enabled to allow IBM® service personnel to run extended troubleshooting procedures.

To enable the Telnet service port, have the library administrator complete the following steps:

1. Log in to the Operator Panel.

2. Go to the Telnet Service Port item in the Service menu, and press Enter.

3. When Enable Telnet Port shows on the display, press Enter.

4. When Are you sure? shows on the display, press Enter.

To disable the Telnet service port, have the library administrator power cycle the library.

Drive or cartridge removal procedure

Manual remove and recover procedures for trained IBM® personnel.

Important:

It is recommended that the drive and stuck tape is returned to IBM for removal and recovery.

These procedures must be completed only by a trained IBM service provider. SSRs can claim their time against service code 33 ECA 013 when they complete this

procedure.

Inform the customer that the following procedure has height risk of damaging the drive and height risk of not being able to recover the data.

Removing or reinstalling the library chassis cover

Manually removing a tape cartridge from the drive

Removing or reinstalling the library chassis cover

Important: FOR REFERENCE ONLY. The customer is not authorized to remove the cover of the library. No customer serviceable components are inside the library.

If you access the cartridge magazine or tape drive, complete the following steps:

1. If possible, unload the tape drive and move the cartridge to its home position (Operator Panel: Move Cartridges command; Web User Interface: Manage Library >

Move Cartridges).

2. Unconﬁgure the drive from the server (for instructions, see your server's documentation).

3. Turn OFF the power to the library.

92 TS2900 Tape Autoloader

Conﬁguring network

settings.

The Web User

Interface.

Web User Interface functions and

roles.

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