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Dell Vostro 16 5630 Service Manual
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Dell Vostro 16 5630 Service Manual

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Vostro 16 5630
Service Manual
Regulatory Model: P117F
Regulatory Type: P117F006
October 2022
Rev. A00

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Summary of Contents for Dell Vostro 16 5630

  • Page 1 Vostro 16 5630 Service Manual Regulatory Model: P117F Regulatory Type: P117F006 October 2022 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    After working inside your computer..........................9 BitLocker..................................9 Chapter 2: Removing and installing components................10 Recommended tools................................10 Screw list..................................... 10 Major components of Vostro 16 5630........................... 11 Base cover................................... 13 Removing the base cover............................13 Installing the base cover.............................15 Battery....................................16 Lithium-ion battery precautions..........................16 Removing the battery..............................17...
  • Page 4 Updating the BIOS in Linux and Ubuntu........................ 69 Updating the BIOS from the F12 One-Time boot menu..................69 Chapter 5: Troubleshooting......................71 Handling swollen Lithium-ion batteries......................... 71 Locate the Service Tag or Express Service Code of your Dell computer ..........71 Contents...
  • Page 5 System-diagnostic lights..............................72 SupportAssist diagnostics............................... 73 Built-in self-test (BIST)..............................73 M-BIST................................... 73 LCD Built-in Self Test (BIST)........................... 74 Recovering the operating system..........................74 WiFi power cycle................................74 Contents...

  • Page 6: Chapter 1: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 7: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 8: Esd Field Service Kit

    Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer...

  • Page 9: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 10: Chapter 2: Removing And Installing Components

    Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Phillips screwdriver #1 ●...

  • Page 11: Major Components Of Vostro 16 5630

    M2x3.5 Power button M2x3 I/O board M2x3 RJ45 network-port assembly M2x5 Touchpad bracket M1.6x2 Touchpad M2x1.8 Display hinges M2.5x5 Major components of Vostro 16 5630 The following image shows the major components of Vostro 16 5630. Removing and installing components...
  • Page 12 Removing and installing components...

  • Page 13: Base Cover

    18. Fingerprint module NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.
  • Page 14 Removing and installing components...

  • Page 15: Installing The Base Cover

    Steps 1. Remove the seven screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the two captive screws that secure the base cover to the palm-rest and keyboard assembly. 3. Using a plastic scribe, pry the base cover from the top left and continue to work on the sides to open the base cover. 4.

  • Page 16: Battery

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 17: Removing The Battery

    ● Always purchase genuine batteries from www.dell.com or authorized Dell partners and resellers. ● Swollen batteries should not be used and should be replaced and disposed properly. For guidelines on how to handle and replace swollen Lithium-ion batteries, see Handling swollen Lithium-ion batteries.

  • Page 18: Fan

    About this task The following image(s) indicate the location of the battery and provides a visual representation of the installation procedure. Steps 1. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 2.

  • Page 19: Installing The Fan

    Steps 1. Disconnect the fan cable from the system board. 2. Remove the two screws (M2x3) that secure the left fan to the palm-rest and keyboard assembly. 3. Lift the fan off the palm-rest and keyboard assembly. Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 20: Wireless Card

    Steps 1. Align the screw holes of the fan with the screw holes on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x3) that secure the fan to the palm-rest and keyboard assembly. 3. Connect the fan cable to the system board. Next steps 1.

  • Page 21: Installing The Wireless Card

    Steps 1. Remove the screw (M2x3) that secures the wireless-card bracket to the system board. 2. Lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the wireless-card slot. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
  • Page 22 Steps 1. Align the notch on the wireless card with the tab on the wireless-card slot and insert the wireless card at an angle into the wireless-card slot. 2. Connect the antenna cables to the wireless card. 3. Align and place the wireless-card bracket on the wireless card. 4.

  • Page 23: Solid-State Drive

    Solid-state drive Removing the M.2 2230 solid-state drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task NOTE: Before removing the base cover, ensure that there is no SD card installed in the SD card slot on your computer. NOTE: If you are replacing the M.2 2230 solid-state drive with an M.2 2280 solid-state drive, the following images indicate how to remove the M.2 2230 solid-state drive from the M.2 2230 solid-state drive bracket.

  • Page 24: Removing The M.2 2280 Solid-State Drive

    About this task NOTE: This computer supports two solid-state drive form factors. ● M.2 2230 ● M.2 2280 If you are replacing the M.2 2280 solid-state drive with an M.2 2230 solid-state drive, the following images indicate how to install the solid-state drive bracket to the M.2 2230 solid-state drive card before installing the 2230 solid-state drive to the computer.

  • Page 25: Installing The M.2 2280 Solid-State Drive

    NOTE: Device Encryption will be triggered when either the system board or storage (SSD) is replaced. Refer to BitLocker for more information on suspending BitLocker The following image(s) indicate the location of the M.2 2280 solid-state drive and provides a visual representation of the removal procedure.

  • Page 26: Heat Sink

    Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the solid-state drive slot. 2. Gently slide the M.2 2280 solid-state drive into the solid-state drive slot. 3. Replace the screw (M2x3) that secures the M.2 2280 solid-state drive to the system board. Next steps 1.

  • Page 27: Installing The Heat Sink For Computers Shipped With A Nvidia Geforce Rtx 2050 Ti Graphics Card

    Steps 1. In reverse sequential order (7>6>5>4>3>2>1), loosen the seven captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink for computers shipped with a NVIDIA GeForce RTX 2050 Ti graphics card Prerequisites CAUTION:...

  • Page 28: Removing The Heat Sink For Computers Shipped Without A Discrete Graphics Card

    Steps 1. Align the captive screws on the heat sink to the screw holes on the system board. 2. In sequential order (1>2>3>4>5>6>7), tighten the seven captive screws that secure the heat sink to the system board. Next steps 1. Install the base cover.

  • Page 29: Installing The Heat Sink For Computers Shipped Without A Discrete Graphics Card

    Steps 1. In reverse sequential order (4>3>2>1), loosen the four captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink for computers shipped without a discrete graphics card Prerequisites CAUTION:...

  • Page 30: Speaker

    Steps 1. Align the captive screws on the heat sink to the screw holes on the system board. 2. In sequential order (1>2>3>4), tighten the four captive screws that secure the heat sink to the system board. Next steps 1. Install the base cover.

  • Page 31: Installing The Speakers

    Steps 1. Open the latch and disconnect the touchpad cable from the system board. 2. Open the latch and disconnect the keyboard cable from the system board. 3. Peel the tapes that secure the WLAN cable to the system board. 4.
  • Page 32 If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the speakers and provides a visual representation of the installation procedure. Steps 1. Using the alignment posts, place the speakers (woofers) on the palm-rest and keyboard assembly. 2.

  • Page 33: Coin-Cell Battery

    Next steps 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Coin-cell battery Removing the coin-cell battery Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. 1.

  • Page 34: Installing The Coin-Cell Battery

    Installing the coin-cell battery Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the coin-cell battery and provides a visual representation of the installation procedure.
  • Page 35 About this task NOTE: Before removing the base cover, ensure that there is no SD card installed in the SD card slot on your computer. NOTE: The I/O board includes a RJ45 network-port assembly. If you are replacing the I/O board, ensure that you remove the RJ45 network-port assembly from the old I/O board and install it in the new I/O board.

  • Page 36: Installing The I/O Board

    6. Remove the two screws (M2x3) that secure the I/O board to the palm-rest and keyboard assembly. 7. Lift the I/O board off the palm-rest and keyboard assembly. Installing the I/O board Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation process.

  • Page 37: Power Button With Optional Fingerprint Reader

    4. Replace the two screws (M2x3) that secure the I/O board to the palm-rest and keyboard assembly. 5. Connect the I/O-board cable to the I/O board. 6. Close the latch and replace the clear adhesive tape. 7. Connect the fingerprint-reader cable to the I/O board and close the latch to secure the cable. 8.

  • Page 38: Installing The Power Button With Optional Fingerprint Reader

    Steps 1. Remove the three screws (M2.5x5) that secure the left display hinge to the system board. 2. Open the left display hinge at an angle of 90 degrees. 3. Remove the screw (M2x3) that secures the power button with optional fingerprint reader with optional fingerprint reader to the palm-rest and keyboard assembly.

  • Page 39: Power-Button Module

    Next steps 1. Install the board. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Power-button module Removing the power button Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. 1.

  • Page 40: Installing The Power Button

    Installing the power button Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the power button and provides a visual representation of the installation procedure.

  • Page 41: Power-Adapter Port

    Power-adapter port Removing the power-adapter port Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task NOTE: Before removing the base cover, ensure that there is no SD card installed in the SD card slot on your computer. The following image(s) indicate the location of the power-adapter port and provides a visual representation of the removal procedure.

  • Page 42: Display Assembly

    About this task The following image(s) indicate the location of the power-adapter port and provides a visual representation of the installation procedure. Steps 1. Place the power-adapter port into the slot on the palm-rest and keyboard assembly. 2. Connect the power-adapter port cable to the system board. 3.
  • Page 43 Steps 1. Remove the three screws (M2.5x5) that secure the left display hinge to the system board. 2. Open the left display hinge at an angle of 90 degrees. 3. Remove the three screws (M2.5x5) that secure the right display hinge to the system board. 4.

  • Page 44: Installing The Display Assembly

    Installing the display assembly Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the display assembly and provides a visual representation of the installation procedure.

  • Page 45: Trusted Platform Module

    2. Gently place the palm-rest and keyboard assembly under the display hinges. 3. Close the left display hinge and align the screw holes on the left display hinge with the screw holes on the palm-rest and keyboard assembly. 4. Replace the three screws (M2.5x5) that secure the left display hinge to the palm-rest and keyboard assembly. 5.

  • Page 46: Installing The Trusted Platform Module (Tpm) Board

    Steps 1. Remove the two screws (M2x3.5) that secure the TPM board to the system board. 2. Lift the TPM board off the system board. Installing the Trusted Platform Module (TPM) board Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation process.

  • Page 47: System Board

    System board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the M.2 2230 solid-state drive M.2 2280 solid-state drive, whichever applicable. 4. Remove the wireless card. 5.
  • Page 48 Steps 1. Remove the three screws (M2.5x5) that secure the right display hinge to the system board. 2. Open the right display hinge at an angle of 90 degrees. 3. Peel the tape that secures the display-cable connector latch to the system board. 4.

  • Page 49: Installing The System Board

    13. Open the latch and disconnect the I/O board cable from the system board 14. Disconnect the fan cable from the system board. 15. Remove the two screws (M2x1.8) that secure the system board to the palm-rest and keyboard assembly. 16.
  • Page 50 Steps 1. Install the system board at an angle and ensure that the ports are properly aligned with the port openings. 2. Place the system board on the palm-rest and keyboard assembly. 3. Align the screw holes on the system board with the screw holes on the palm-rest and keyboard assembly. 4.

  • Page 51: Touchpad

    13. Replace the two screws (M2x4) that secure the Type-C port-bracket to the system board. 14. Connect the power-adapter port cable to the system board. 15. Adhere the tapes that secure the power-adapter port cable to the system board. 16. Connect the display cable from the system board and close the latch. 17.

  • Page 52: Installing The Touchpad

    Steps 1. Open the latch of the touchpad connector and disconnect the touchpad cable from the touchpad. 2. Remove the three screws (M1.6x2) that secure the touchpad bracket to the palm-rest and keyboard assembly. 3. Lift the touchpad bracket off the palm-rest and keyboard assembly. 4.

  • Page 53: Palm-Rest And Keyboard Assembly

    Steps 1. Slide the touchpad onto the palm-rest and keyboard assembly. 2. Replace the two screws (M2x1.8) that secure the touchpad to the palm-rest and keyboard assembly. 3. Align the touchpad bracket and place it on the palm-rest and keyboard assembly. 4.

  • Page 54: Installing The Palm-Rest And Keyboard Assembly

    Steps After performing the pre-requisites, you are left with the palm-rest and keyboard assembly. Installing the palm-rest and keyboard assembly Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the palm-rest and keyboard assembly and provides a visual representation of the installation procedure.
  • Page 55 Steps Place the palm-rest and keyboard assembly on a flat and clean surface and perform the post-requisites to install the palm-rest and keyboard assembly. Next steps NOTE: The system board can be removed and installed along with the heat sink, when you replace the palm-rest and keyboard assembly.

  • Page 56: Chapter 3: Drivers And Downloads

    Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ 000123347. Drivers and downloads...

  • Page 57: Chapter 4: System Setup

    System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 58: Boot Sequence

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key ●...
  • Page 59 Table 3. System setup options—System information menu (continued) Overview Processor L2 Cache Displays the processor L2 Cache size. Processor L3 Cache Displays the processor L3 Cache size. Microcode Version Displays the microcode version. Intel Hyper-Threading Capable Displays whether the processor is Hyper-Threading (HT) capable. 64-Bit Technology Displays whether 64-bit technology is used.
  • Page 60 Table 5. System setup options—Integrated Devices menu Integrated Devices Date/Time Displays the current date in MM/DD/YYYY format and current time in HH:MM:SS AM/PM format. Camera Enables or disable the camera. By default, the Enable Camera option is selected Audio Enable Audio Enable or disable the integrated audio controller.
  • Page 61 Table 7. System setup options—Display menu Display Display Brightness Brightness on battery power Enable to set screen brightness when the system is running on battery power. Brightness on AC power Enable to set screen brightness when the system is running on AC power. EcoPower Enable or disable EcoPower Feature in your panel.
  • Page 62 By default, the Enable USB Wake Support option is disabled. Wake on Dell USB-C Dock When enabled, connecting a Dell USB-C Dock will wake the system from Standby, Hibernate, and Power Off. By default, the Wake on Dell USB-C Dock option is enabled.
  • Page 63 Table 10. System setup options—Security menu (continued) Security Start Data Wipe Enable or disable the data wipe on next boot. By default, the Start Data Wipe option is disabled. Absolute Enable or disable or permanently disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute software.
  • Page 64 Dell Auto operating system Recovery Controls the automatic boot flow for SupportAssist System Resolution Console Threshold and for Dell operating system Recovery Tool. By default, the threshold value is set to 2. Table 13. System setup options—System Management menu System Management Service Tag Displays the Service Tag of the system.
  • Page 65 Table 13. System setup options—System Management menu (continued) System Management Auto on Time Enable to set the system to turn on automatically every day or on a preselected date and time. This option can be configured only if the Auto On Time is set to Everyday, Weekdays, or Selected Days.
  • Page 66 Table 16. System setup options—Virtualization menu (continued) Virtualization ● Intel Hyper-Threading ● All CPU cores (Multi-Core Support) ● Intel Virtualization Technology ● Intel VT for Direct I/O By default, the option is disabled. Table 17. System setup options—Performance menu Performance Multi Core Support Active Cores Enables to change the number of CPU cores available to the operating system.

  • Page 67: System And Setup Password

    Table 18. System setup options—System Logs menu (continued) System Logs License Information Displays the license information of the system. System and setup password Table 19. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

  • Page 68: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 69: Updating The Bios Using The Usb Drive In Windows

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.
  • Page 70 Steps 1. From a turn off state, insert the USB drive where you copied the flash into a USB port of the computer. 2. Turn on the computer and press F12 to access the One-Time Boot Menu, select BIOS Update using the mouse or arrow keys then press Enter.

  • Page 71: Chapter 5: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 72: System-Diagnostic Lights

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Table 20. Diagnostic-light LED codes...

  • Page 73: Supportassist Diagnostics

    Table 20. Diagnostic-light LED codes (continued) Diagnostic light codes Problem description (Amber,White) Memory error Power rail error Camera status light: Indicates whether the camera is in use. ● Solid white—Camera is in use. ● Off—Camera is not in use. Caps Lock status light: Indicates whether Caps Lock is enabled or disabled. ●...

  • Page 74: Lcd Built-In Self Test (Bist)

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
  • Page 75 NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. Steps 1. Turn off your computer. 2. Turn off the modem. 3. Turn off the wireless router. 4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7.

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