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Dell PowerEdge R6615 Installation And Service Manual
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Dell PowerEdge R6615 Installation And Service Manual

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Dell PowerEdge R6615
Installation and Service Manual
Regulatory Model: E97S
Regulatory Type: E97S001
February 2023
Rev. A00

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Summary of Contents for Dell PowerEdge R6615

  • Page 1 Dell PowerEdge R6615 Installation and Service Manual Regulatory Model: E97S Regulatory Type: E97S001 February 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................8 Chapter 2: System overview......................9 Front view of the system..............................9 Rear view of the system..............................11 Inside the system................................14 Locating the Express Service Code and Service Tag....................18 System information label..............................18 Rail sizing and rack compatibility matrix........................21 Chapter 3: Technical specifications.....................
  • Page 4 System Setup..................................38 System BIOS.................................39 iDRAC Settings utility..............................55 Device Settings................................55 Dell Lifecycle Controller..............................55 Embedded system management..........................55 Boot Manager..................................55 PXE boot..................................... 56 Chapter 6: Minimum to POST and system management configuration validation......57 Minimum configuration to POST ..........................57 Configuration validation..............................57 Error messages................................
  • Page 5 Side and center bracket perfect sealing.........................81 Removing the side wall bracket..........................82 Installing the side wall bracket..........................83 Cable routings..................................84 PERC module..................................93 Removing the front mounting front PERC module..................... 93 Installing the front mounting front PERC module....................94 Removing the rear mounting front PERC module....................95 Installing the rear mounting front PERC module....................
  • Page 6 Installing the intrusion switch..........................156 Optional OCP card................................157 Removing the OCP card............................157 Installing the OCP card............................158 Control panel..................................159 Removing the right control panel.......................... 159 Installing the right control panel..........................160 Removing the left control panel..........................161 Installing the left control panel..........................162 Power supply unit................................
  • Page 7 NIC indicator codes................................191 Power supply unit indicator codes..........................191 Drive indicator codes..............................193 Using system diagnostics.............................. 193 Dell Embedded System Diagnostics........................194 Chapter 14: Getting help......................195 Recycling or End-of-Life service information......................195 Contacting Dell Technologies............................195 Accessing system information by using QRL......................196 Chapter 15: Receiving automated support with SupportAssist ..........

  • Page 8: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 9: Chapter 2: System Overview

    ● Up to 10 x 2.5-inch SAS/SATA/NVMe drives or 8 x 2.5-inch NVMe SSD drives or 4 x 3.5-inch SATA/SAS drives or 2 x 2.5-inch (rear) SAS/SATA (HDD/SSD) drives. NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >...
  • Page 10 Table 1. Features available on the 4 x 3.5-inch drive system (continued) Item Ports, panels, and Icon Description slots Right control panel Contains the power button with integrated power LED, 1 x VGA port, 1 x 2.0 USB port, iDRAC Direct (Micro-AB USB) port, and the iDRAC Direct status LED.

  • Page 11: Rear View Of The System

    OCP card which is connected to the system board. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. VGA port Enables you to connect a display device to the system.
  • Page 12 OCP card which is connected to the system board. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. VGA port Enables you to connect a display device to the system.
  • Page 13 Icon Description Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. Coolant tubes Enables you to install the coolant tubes for Direct Liquid Cooling feature.

  • Page 14: Inside The System

    Inside the system Figure 7. Inside the system without Risers 1. Cooling fan cage assembly 2. Fan power connector 3. Processor 4. System board 5. Guiding mechanism to guide Riser module 6. Rear I/O board 7. Power Supply Units (PSU 1 and 2) 8.
  • Page 15 11. Drive backplane with latch 12. Information Tag Figure 8. Inside the system with Risers 1. Cooling fan cage assembly 2. Fan power connector 3. Processor 4. Latch mechanism to engage Riser module 5. Guiding mechanism to guide Riser module 6.
  • Page 16 Figure 9. Inside the system with Risers + Rear 2 x 2.5-inch module 1. Cooling fan cage assembly 2. Fan power connector 3. Processor 4. Latch mechanism to engage Riser module 5. Guiding mechanism to guide Riser module 6. Riser 3 7.
  • Page 17 Figure 10. Inside the system with Direct Liquid Cooling 1. Cooling fan cage assembly 2. Fan power connector 3. Liquid cooling module 4. System board 5. Coolant tubes 6. Coolant tube/sensor cable holder 7. Power Supply Units (PSU 1 and 2) 8.

  • Page 18: Locating The Express Service Code And Service Tag

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 19 Figure 12. Service information Figure 13. Memory information System overview...
  • Page 20 Figure 14. LED behavior Figure 15. Icon legend Figure 16. System tasks Figure 17. Fan System overview...

  • Page 21: Rail Sizing And Rack Compatibility Matrix

    Figure 18. Express service tag Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf. The document provides the information that is listed below: ●...

  • Page 22: Chapter 3: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Supported operating systems • Cooling fan specifications • System battery specifications •...

  • Page 23: System Weight

    Table 9. PowerEdge R6615 processor specifications Supported processor Number of processors supported AMD EPYC 4 Generation 9004 Series processor PSU specifications The PowerEdge R6615 system supports up to two AC or DC power supply units (PSUs). Table 10. PSU specifications Class Heat Frequenc Voltage...

  • Page 24: Supported Operating Systems

    ● Microsoft Windows Server with Hyper-V ● Red Hat Enterprise Linux ● SUSE Linux Enterprise Server ● VMware ESXi For more information, go to www.dell.com/ossupport. Cooling fan specifications The PowerEdge R6615 system supports up to four high performance gold (HPR Gold) cooling fans. Technical specifications...

  • Page 25: System Battery Specifications

    The PowerEdge R6615 system uses one CR 2032 3.0-V lithium coin cell battery. Expansion card riser specifications The PowerEdge R6615 system supports up to three PCI express (PCIe) (two Full Height or three Low Profile Gen 4/Gen 5 capable + OCP) Gen5 slots on the system board.

  • Page 26: Pcie Riser Configuration

    Front PERC (Gen (Gen 1 (Gen NOTE: The expansion-card slots are not hot-swappable. Memory specifications The PowerEdge R6615 system supports the following memory specifications for optimized operation. Table 15. Memory specifications Single Processor DIMM type DIMM rank DIMM capacity Minimum system...

  • Page 27: Storage Controller Specifications

    ● 2 x 2.5-inch hot-swappable SAS, SATA rear drives ● Zero drive NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >Browse all Products > Data Center Infrastructure > Storage Adapters &...

  • Page 28: Ports And Connectors Specifications

    Ports and connectors specifications USB ports specifications Table 18. PowerEdge R6615 USB specifications Front Rear Internal (optional) USB port type No. of ports USB port type No. of ports USB port type No. of ports USB 2.0- USB 3.0- Internal USB 3.0-...

  • Page 29: Nic Port Specifications

    On the system board, the supported OCP PCIe width is x8; when x16 PCIe width is installed, it is downgraded to x8. Serial connector specifications The PowerEdge R6615 system supports one optional card type serial connector, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant .

  • Page 30: Video Specifications

    Video specifications The PowerEdge R6615 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer. Table 20. Supported video resolution options Resolution Refresh rate (Hz) Color depth (bits) 1024 x 768 8, 16, 32 1280 x 800...
  • Page 31 Table 23. Continuous Operation Specifications for ASHRAE A4 Temperature Specifications Allowable operation Temperature range for altitudes <= 900 m (<= 5 to 45°C (41 to 113°F) with no direct sunlight on the equipment 2953 ft) Humidity percent range (non-condensing at all 8% RH with -12°C minimum dew point to 90% RH with 24°C (75.2°F) times) maximum dew point...

  • Page 32: Thermal Air Restrictions

    Table 27. Particulate contamination specifications (continued) Particulate contamination Specifications NOTE: Air entering the data center must have MERV11 or MERV13 filtration. Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles NOTE: This condition applies to data center and non-data center environments.
  • Page 33 Table 30. Air cooling: Thermal restriction matrix (non-GPU) (continued) 8 x 2.5- 4 x 3.5- 10 x 2.5- Configuration No BP 10 x 2.5-inch SAS inch U.2 inch inch NVMe Rear storage No Rear No Rear No Rear 2.5-inch No Rear No Rear Drives Drives Drives...

  • Page 34: Thermal Air Restrictions

    CPU TDP > 200W are not supported Memory 128GB and higher capacity RDIMMS are not supported. PCIe card Non-Dell qualified peripheral cards and consuming power greater than 25W are not supported GPU cards are not supported Rear storage Not Supported...

  • Page 35: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...

  • Page 36: Resources To Install Operating System

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.

  • Page 37: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 38: Chapter 5: Pre-Operating System Management Applications

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals.

  • Page 39: System Bios

    System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 37. System BIOS details Option Description System Information Provides information about the system such as the system model name, BIOS version, and Service Tag.
  • Page 40 Table 38. System Information details (continued) Option Description System CPLD Version Specifies the current version of the system complex programmable logic device (CPLD) firmware. UEFI Compliance Version Specifies the UEFI compliance level of the system firmware. AGESA Version Specifies the AGESA reference code version. SMU Version Specifies the SMU firmware version.
  • Page 41 Table 40. Processor Settings details (continued) Option Description IOMMU Support Enable or Disable IOMMU support. It is required to create IVRS ACPI table. This option is set to Enabled by default. Kernel DMA Protection When this option is set to Enabled, using IOMMU, BIOS, and the Operating System will enable direct memory access protection for DMA capable peripheral devices.
  • Page 42 Table 40. Processor Settings details (continued) Option Description Configurable TDP Allows the reconfiguration of the processor Thermal Design Power (TDP) levels based on the power and thermal delivery capabilities of the system. TDP refers to the maximum amount of power the cooling system is required to dissipate. This option is set to Maximum by default.
  • Page 43 Dell Qualified NVMe drives always use the UEFINVMe driver built into the Dell EROS. When this option is set to 'All Drives', the BIOS driver will also be used with any NVMe drives in the system that has not been qualified by Dell. The option is set to Dell Qualified Drives by default.
  • Page 44 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
  • Page 45 2. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order. 3. Click Exit, and then click Yes to save the settings on exit. NOTE: You can also enable or disable boot order devices as needed.
  • Page 46 Table 48. HTTP Device n Settings details (continued) Option Description Prefix Length: IPv6 Prefix Length (0-128) for this HTTP Device. VLAN Enables VLAN for HTTP device. This option is set to Enable or Disable. This option is set to Disable by default. VLAN ID Shows the VLAN ID for the HTTP device VLAN Priority...
  • Page 47 Integrated Devices To view the Integrated Devices screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Integrated Devices. Table 52. Integrated Devices details Option Description User Accessible USB Ports Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports;...
  • Page 48 Table 52. Integrated Devices details (continued) Option Description system initializes the timer. When this option is set to Disabled (the default), the timer does not have any effect on the system. Memory Mapped I/O Limit Controls where MMIO is mapped. The 1 TB option is designed for specific OS which cannot support MMIO over 1 TB.
  • Page 49 Table 53. Serial Communication details (continued) Option Description setup utility may not always revert this setting to the default setting of Serial Device 1. Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed.
  • Page 50 Table 54. System Profile Settings details (continued) Option Description Power Profile Select High performance Mode(default): Favors core performance. All DF P-States are available in this mode and the default DF P-State and DLWM algorithms are active. Efficiency Mode: Configures the system for power efficiency. Limits boost frequency available to cores and restricts DF P-States available in the system.
  • Page 51 Table 56. System Security details (continued) Option Description When set to Enabled, the storage and endorsement hierarchies can be used. When set to Disabled, the storage and endorsement hierarchies cannot be used. When set to Clear, the storage and endorsement hierarchies are cleared of any values and then reset to Enabled.
  • Page 52 Table 56. System Security details (continued) Option Description If the current Table 57. Secure Boot Mode mode is set to User Mode, the Options Descriptions available options User In User Mode, PK must be installed, and BIOS are User Mode, Mode performs signature verification on programmatic Audit Mode, and...
  • Page 53 NOTE: Password protection does not take effect until the system reboots. Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps 1.
  • Page 54 ● If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password. For more information, see the System Security Settings screen section. ● You cannot disable or change an existing system password. NOTE: You can use the password status option with the setup password option to protect the system password from unauthorized changes.

  • Page 55: Idrac Settings Utility

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 56: Pxe Boot

    Table 60. Boot Manager details (continued) Option Description System Utilities Enables you to launch System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System. PXE boot You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems remotely. To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup.

  • Page 57: Chapter 6: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...

  • Page 58: Error Messages

    Table 61. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem...

  • Page 59: Chapter 7: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 60: Before Working Inside Your System

    2. Disconnect the system from the electrical outlet, and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals. 4. Remove the system cover.

  • Page 61: Optional Front Bezel

    For information about DC PSU cabling instructions, go to https://www.dell.com/poweredgemanuals > Rack Servers > PowerEdge R6615 > Select This Product > Documentation > Manuals and Documents > Cabling instructions for – 48 – 60 V DC power supply. Optional front bezel NOTE: LCD panel is optional on the front bezel.

  • Page 62: Installing The Front Bezel

    Figure 23. Removing the front bezel Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in the Safety Instructions. 2. Keep the bezel key handy. NOTE: The bezel key is part of the bezel package. Steps 1. Align and insert the tabs on the bezel into the slots on the chassis. 2.

  • Page 63: System Cover

    Figure 24. Installing the front bezel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Power off the system, including any attached peripherals. 4.

  • Page 64: Installing The System Cover

    Figure 25. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Ensure that all internal cables are connected and placed out of the way, and no tools or extra parts are left inside the system.

  • Page 65: Drive Backplane Cover

    Figure 26. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 66: Installing The Drive Backplane Cover

    Figure 27. Removing the drive backplane cover Next steps Install the drive backplane. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 67 Figure 28. Installing the drive backplane cover Next steps Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 68: Air Shroud

    Air shroud Removing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.

  • Page 69: Cooling Fan

    Figure 30. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Cooling fan Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 70: Installing A Cooling Fan

    Figure 31. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, Remove the air shroud.

  • Page 71: Drives

    Figure 32. Installing a cooling fan Next steps 1. If removed, Install the air shroud. 2. Follow the procedure listed in After working inside your system. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 72: Installing A Drive Blank

    Next steps Replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps Slide the drive blank into the drive slot until the release button clicks into place. Figure 34.

  • Page 73: Installing The Drive Carrier

    Figure 35. Removing a drive carrier Next steps Replace the drive or a drive blank. Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

  • Page 74: Removing The Drive From The Drive Carrier

    Figure 36. Installing a drive carrier Next steps install the front bezel. Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive carrier. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the drive carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive.

  • Page 75: Installing The Drive Into The Drive Carrier

    Figure 37. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive blank. Steps 1.

  • Page 76: Rear Drive Module

    Figure 38. Installing a drive into the drive carrier Next steps Install the drive carrier. Rear drive module Removing the rear drive module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 77: Installing The Rear Drive Module

    Figure 39. Removing the rear HDD Next steps Replace the rear drive module. Installing the rear drive module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 78: Drive Backplane

    Figure 40. Installing rear drive module Next steps 1. Connect all the cables to the rear drive module. Install the rear drives. Install the air shroud. 4. Follow the procedure listed in After working inside your system Drive backplane Drive backplane Depending on your system configuration, the drive backplanes supported are listed here: Table 64.

  • Page 79: Removing The Drive Backplane

    Figure 42. 8 x 2.5-inch drive backplane 1. DST_PB2 (PCIe/NVMe connector) 2. DST_SB1(backplane to front PERC) 3. DST_PA2 (PCIe/NVMe connector) 4. BP_PWR_1 (backplane power and signal cable to system board) 5. DST_PB1 (PCIe/NVMe connector) 6. DST_SA1(PCIe/NVMe connector) 7. PWR_CTRL 8. DST_PA1 (PCIe/NVMe connector) Figure 43.

  • Page 80: Installing The Drive Backplane

    Figure 44. Removing the drive backplane Next steps Replace the drive backplane. Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the backplane cover.

  • Page 81: Side Wall Brackets

    Figure 45. Installing the drive backplane Next steps 1. Connect the drive backplane cables to the connectors on the system board and backplane. Install the drives. 3. If removed, install the air shroud. Install the drive backplane cover. 5. Follow the procedure listed in After working inside your system.

  • Page 82: Removing The Side Wall Bracket

    Figure 46. Right ,left, and center brackets Removing the side wall bracket There are two side wall brackets on either side of the system. The procedure to remove is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 83: Installing The Side Wall Bracket

    Figure 47. Removing the side wall bracket Next steps Replace the side wall bracket. Installing the side wall bracket There are two side wall brackets on either side of the system. The procedure to install is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 84: Cable Routings

    Figure 48. Installing the side wall bracket Next steps Replace the cooling fan. 2. If removed, install the air shroud. 3. If removed, install the drive backplane cover. 4. Follow the procedure listed in the After working inside your system. Cable routings Figure 49.
  • Page 85 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 66. 4 x 3.5-inch SAS3/SATA RAID Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) SL1 (signal connector on system board) CTRL_DST_PA1 (front PERC) NOTE:...
  • Page 86 Figure 51. 8 x 2.5-inch NVMe RAID (w/ FPERC11 N) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 68. 8 x 2.5-inch NVMe RAID (w/ FPERC11 N) Order From SIG_PWR_1 (system board power connector)
  • Page 87 Figure 52. 8 x 2.5-inch NVMe RAID (w/ FPERC12) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 69. 8 x 2.5-inch NVMe RAID (w/ FPERC12) Order From SIG_PWR_1 (system board power connector)
  • Page 88 Figure 53. 10 x 2.5-inch SAS4/SATA RAID (w/ FPERC11) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 70. 10 x 2.5-inch SAS4/SATA RAID (w/ FPERC11) Order From SIG_PWR_1 (system board power connector)
  • Page 89 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 71. 10 x 2.5-inch SAS4/SATA RAID (w/ FPERC12) Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) SL1 (signal connector on system board) CTRL_DST_PA1 (front PERC) SL3 (signal connector on system board)
  • Page 90 Figure 56. 10 x 2.5-inch w/ 4x Uni G4 (w/ FPERC12) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 73. 10 x 2.5-inch w/ 4x Uni G4 (w/ FPERC11) Order From SIG_PWR_1 (system board power connector)
  • Page 91 Figure 57. 10 x 2.5-inch SAS4/SATA RAID w/ Rear 2 x 2.5-inch (w/ FPERC11) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 74. 10 x 2.5-inch SAS4/SATA RAID (w/ FPERC11) Order From SIG_PWR_1 (system board power connector)
  • Page 92 Figure 58. 10 x 2.5-inch SAS4/SATA RAID w/ Rear 2 x 2.5-inch (w/ FPERC12) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 75. 10 x 2.5-inch SAS4/SATA RAID (w/ FPERC12) Order From SIG_PWR_1 (system board power connector)

  • Page 93: Perc Module

    Figure 59. 10 x U.2 G4 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 76. 10 x U.2 G4 Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) SL1 (signal connector on system board) CTRL_DST_PA1 (front PERC)

  • Page 94: Installing The Front Mounting Front Perc Module

    2. Using a Phillips #2 screwdriver, loosen the captive screws on the front PERC module. 3. Pull the front PERC module to disengage from the connector on the drive backplane. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 60.

  • Page 95: Removing The Rear Mounting Front Perc Module

    Figure 61. Installing the front mounting front PERC module Next steps 1. Reconnect the required cables. 2. If removed, replace the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system. Removing the rear mounting front PERC module Prerequisites 1.

  • Page 96: Installing The Rear Mounting Front Perc Module

    Figure 62. Removing the rear mounting front PERC module 3. Using a Phillips #2 screwdriver, remove the three screws securing the front PERC bracket to the drive backplane. 4. Lift the front PERC bracket away from the drive backplane. Next steps Replace the rear mounting front PERC module.

  • Page 97: System Memory

    Figure 63. Installing the rear mounting front PERC module Next steps Install the drive backplane. 2. If removed, install the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system. System memory System memory guidelines The PowerEdgeR6615 system supports DDR5 registered DIMMs (RDIMMs).
  • Page 98 Figure 64. Memory channels Memory channels are organized as follows: Installing and removing system components...

  • Page 99: General Memory Module Installation Guidelines

    Table 77. Memory channels Proce Chan Chan Chann Chann Channe Chann Channel Channel Channe Channe Channe Channe ssor nel A nel B el C el D el F Proces Slot Slot Slot A3 Slot A9 Slot A7 Slot Slot A2 Slot A6 Slot A4 Slot A10...

  • Page 100: Removing A Memory Module

    ● Minimum recommended configuration is to populate four equal memory modules per processor. Removing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud.

  • Page 101: Processor And Heat Sink

    NOTE: Ensure the socket ejector latches are fully open, before installing the memory module. 3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket. CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module;...

  • Page 102: Removing The Direct Liquid Cooling Module

    NOTE: Follow the screw sequence defined on the heat sink label. Disassembly order: 6, 5, 4, 3, 2, 1 NOTE: The captive screw numbers are marked on the heat sink. 2. Lift the heat sink from the system. Figure 67. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not,remove the...

  • Page 103: Removing The Amd Processor

    6. Using a Torx #T20 screwdriver, fully loosen the captive screw all the way before moving to the next screw (on one-screw- at-a-time basis). NOTE: Follow the screw sequence defined on the heat sink label. Disassembly order: 6, 5, 4, 3, 2, 1. NOTE: The captive screw numbers are marked on the heat sink.
  • Page 104 Steps 1. Using a Torx #T20 screwdriver, loosen the middle screw to release the retention frame. Hold and lift the retention frame upwards and rotate it slightly pass the vertical position(105 degrees). NOTE: The spring loading will keep the retention frame at its "open" position. Figure 69.

  • Page 105: Installing The Amd Processor

    3. Holding the handle on the carrier frame, slide the tray out of the rail frame. Figure 71. Removing the carrier frame Next steps Replace the AMD processor. Installing the AMD processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 106 Figure 72. Placing the carrier frame into the rail frame 2. Holding both of blue tabs to push the rail frame down until the blue latches lock into place. Figure 73. Closing the rail frame 3. Secure the retention frame by holding down the retention frame with one hand while using the other hand to operate the screw driver to engage and tighten screw.

  • Page 107: Installing The Heat Sink

    NOTE: Press the retention frame while tightening the screws to avoid tilting of the processor cover out of the processor socket. Figure 74. Securing the retention frame Next steps Install the heat sink Install the liquid cooling module. Install the air shroud.
  • Page 108 Figure 75. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. NOTE: Refer to the airflow direction on heat sink label as visual hint of heat sink install orientation.

  • Page 109: Installing The Direct Liquid Cooling Module

    Figure 76. Installing the heat sink Next steps Install the air shroud. 2. Follow the procedure listed in the After working inside your system. Installing the Direct Liquid Cooling module Prerequisites Never uninstall the Direct Liquid Cooling (DLC) module from a processor unless you intend to replace the processor or system board.

  • Page 110: Expansion Cards And Expansion Card Risers

    A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/ poweredgemanuals.

  • Page 111: Expansion Card Installation Guidelines

    Expansion card installation guidelines Figure 78. Expansion card riser slot connectors 1. Riser 1 2. Riser 2 3. Riser 3 4. Riser 4 Figure 79. Riser 1Q 1. Slot 1 Installing and removing system components...
  • Page 112 Figure 80. Riser 2A 1. Slot 1 2. Slot 2 Figure 81. Riser 2T 1. Slot 1 2. Slot 2 Installing and removing system components...
  • Page 113 Figure 82. Riser 2U 1. Slot 1 Figure 83. Riser 3A 1. Slot 3 Installing and removing system components...
  • Page 114 Figure 84. Riser 3P 1. Slot 3 Figure 85. Riser 3S 1. Slot 3 Installing and removing system components...
  • Page 115 Figure 86. Riser 4P 1. Slot 2 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order.
  • Page 116 Table 81. PCIe Riser Configurations (continued) Config No. of PERC Rear x8 CPU 1 x8 CPU x16 CPU x16 CPU x16 CPU x16 CPU x16 CPU uratio Config CPUs type Storage Slot1 LP 2 Slot2 1 Slot1 1 Slot2 1 Slot3 1 Slot1 1 Slot2 uratio...
  • Page 117 Table 83. Config1. R2A+R3A CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Inventec (1U Serial board) FOXCONN (Front PERC) Integrated slot FOXCONN (Front PERC) Integrated slot FOXCONN (Front PERC) Integrated slot FOXCONN (Front PERC) Integrated slot FOXCONN (Front PERC) Integrated slot FOXCONN (Front PERC) Integrated slot FOXCONN (Front PERC)
  • Page 118 Table 83. Config1. R2A+R3A (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Broadcom (OCP: 25Gb) Integrated slot Broadcom (OCP: 25Gb) Integrated slot Broadcom (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Intel (OCP: 10Gb) Integrated slot Intel (OCP: 10Gb) Integrated slot...
  • Page 119 Table 84. Config2. R2T + R3P (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Broadcom (HBA: FC32) 1,2,3 Broadcom (HBA: FC32) 1,2,3 Marvell (HBA: FC32) 1,2,3 Marvell (HBA: FC32) 1,2,3 Broadcom (NIC: 10Gb) 1,2,3 Broadcom (NIC: 10Gb) 1,2,3 Intel (NIC: 10Gb) 1,2,3 Intel (NIC: 10Gb) 1,2,3...
  • Page 120 Table 85. Config3. R1Q + R4P (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS FOXCONN (Front PERC) Integrated slot FOXCONN (Front PERC) Integrated slot FOXCONN (Front PERC) Integrated slot (External Adapter) (External Adapter) Inventec (LOM Card) Integrated slot Inventec (LOM Card) Integrated slot Inventec (Paige Card) Integrated slot...
  • Page 121 Table 85. Config3. R1Q + R4P (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Mellanox (NIC: HDRV) Intel (OCP: 25Gb) Integrated slot Intel (OCP: 25Gb) Integrated slot Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 25Gb) Integrated slot Broadcom (OCP: 25Gb) Integrated slot Broadcom (OCP: 25Gb) Integrated slot...
  • Page 122 Table 86. Config4. R2T (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Broadcom (HBA: FC32) Marvell (HBA: FC32) Marvell (HBA: FC32) Broadcom (NIC: 10Gb) Broadcom (NIC: 10Gb) Intel (NIC: 10Gb) Intel (NIC: 10Gb) Intel (NIC: 1Gb) Broadcom (NIC: 1Gb) Mellanox (NIC: NDR200) Mellanox (NIC: HDRV) Intel (OCP: 25Gb)
  • Page 123 Table 87. Config5. R3P (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS (External Adapter) Inventec (LOM Card) Integrated slot Inventec (LOM Card) Integrated slot Mellanox (NIC: 400Gb) Broadcom (NIC: 100Gb) Intel (NIC: 100Gb) Mellanox (NIC: 100Gb) Intel (NIC: 100Gb) Intel (NIC: 25Gb) Mellanox (NIC: 25Gb) Broadcom (NIC: 25Gb)
  • Page 124 Table 87. Config5. R3P (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (OCP: 1Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot FOXCONN (BOSS) Integrated slot FOXCONN (BOSS) Integrated slot Table 88. Config6. R2A CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS FOXCONN (Front PERC) Integrated slot FOXCONN (Front PERC)
  • Page 125 Table 88. Config6. R2A (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Broadcom (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Intel (OCP: 1Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot FOXCONN (BOSS) Integrated slot FOXCONN (BOSS) Integrated slot Table 89.
  • Page 126 Table 89. Config7. R2U + R3S (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (NIC: 10Gb) Intel (NIC: 1Gb) Broadcom (NIC: 1Gb) Mellanox (NIC: NDR200) Mellanox (NIC: HDRV) Intel (OCP: 25Gb) Integrated slot Intel (OCP: 25Gb) Integrated slot Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 25Gb)

  • Page 127: Removing The Expansion Card Risers

    Table 90. Config8. R2T + R3A (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (NIC: 25Gb) 1,2,3 Mellanox (NIC: 25Gb) 1,2,3 Broadcom (NIC: 25Gb) 1,2,3 Broadcom (HBA: FC64) 1,2,3 Broadcom (HBA: FC32) 1,2,3 Broadcom (HBA: FC32) 1,2,3 Marvell (HBA: FC32) 1,2,3 Marvell (HBA: FC32) 1,2,3...
  • Page 128 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. NOTE: If BOSS-N1 module is installed, ensure to disconnect the BOSS-N1 power cable and Signal cable before removing the Riser 1 cage. 5. If applicable, disconnect the cables from the expansion card or system board. Steps 1.
  • Page 129 Figure 88. Removing the expansion card riser 2 Figure 89. Removing the expansion card riser 3 Installing and removing system components...
  • Page 130 Figure 90. Removing the expansion card riser 4 3. If the risers are not going to be replaced, install riser blanks, and if required tighten the captive screws. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 131: Installing The Expansion Card Risers

    Install Riser 2 before installing Riser 1 and Riser 3. Install Riser 4 after installing Riser 3. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 132 Figure 93. Removing the Riser 1 blank Figure 94. Removing the Riser 2 blank 2. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 3. Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector.
  • Page 133 Figure 95. Installing the expansion card riser 1 Figure 96. Installing the expansion card riser 2 Installing and removing system components...

  • Page 134: Removing Expansion Card From The Expansion Card Riser

    Figure 97. Installing the expansion card riser 3 Figure 98. Installing the expansion card riser 4 Next steps 1. If required, reconnect the cables to the expansion card or system board. Install the air shroud 3. Follow the procedure listed in After working inside your system.
  • Page 135 3. If applicable, disconnect the cables from the expansion card. Remove the air shroud. Remove the expansion card riser. Steps 1. Tilt the expansion card retention latch lock to open. 2. Pull the card holder before removing the card from the riser. 3.

  • Page 136: Installing An Expansion Card Into The Expansion Card Riser

    For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 137 2. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

  • Page 138: Optional Serial Com Port

    Figure 102. Installing an expansion card into the expansion card riser Next steps 1. If applicable, connect the cables to the expansion card. Install the expansion card risers. Install the air shroud. 4. Follow the procedure listed in After working inside your system.

  • Page 139: Installing The Serial Com Port

    Figure 103. Removing the serial COM port Next steps Replace the serial COM port. Installing the serial COM port The procedure to install serial COM port to Riser 3 or 4 is same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 140: Vga Module

    Figure 104. Installing the serial COM port Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. VGA module Removing the VGA module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 141: Installing The Vga Module

    3. Using Phillips #2 screwdriver, remove the screw on the VGA module. 4. Slide the VGA module out of the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 105.

  • Page 142: M.2 Ssd Module

    Figure 106. Installing the VGA module Next steps 1. Route the VGA cable, close the cable latch, and connect the VGA cable to the connector on the system board. 2. Route and connect the right control panel cable. 3. If removed, Install the air shroud.

  • Page 143: Installing The M.2 Nvme Ssd Module

    Figure 107. Removing the M.2 NVMe SSD module Next steps Replace the M.2 NVMe SSD module. Installing the M.2 NVMe SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 144: Optional Boss-N1 Module

    Next steps 1. Install the BOSS_N1 module. 2. Follow the procedure listed in the After working inside your system. Optional BOSS-N1 module Removing the BOSS-N1 module blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Using a Phillips #1 screwdriver, remove the screw that secures the BOSS-N1 module bay to the chassis. 2.

  • Page 145: Removing The Boss-N1 Card Carrier Blank

    Figure 110. Installing the BOSS-N1 module blank Removing the BOSS-N1 card carrier blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Disconnect the power cable and the signal cable from the system board. 2. Using a Phillips #1 screwdriver, remove the screws that secures the BOSS-N1 card carrier blank to the chassis. 3.

  • Page 146: Installing The Boss-N1 Card Carrier Blank

    Figure 111. Removing the BOSS-N1 card carrier blank Next steps Replace the BOSS-N1 card carrier blank install BOSS-N1 card carrier. Installing the BOSS-N1 card carrier blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the blank with the BOSS-N1 module bay and push it into the bay until it clicks into place. 2.

  • Page 147: Removing The Boss-N1 Module

    Figure 112. Installing the BOSS-N1 card carrier blank Removing the BOSS-N1 module The procedure to remove is the BOSS-N1 module with 4 x 2.5-inch rear drive module is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
  • Page 148 Figure 113. Removing the BOSS-N1 card carrier 3. Using the Phillips #1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the M.2 SSD to the BOSS-N1 card carrier. 4. Slide the M.2 SSD out from the BOSS-N1 card carrier. Figure 114.
  • Page 149 Figure 115. Removing the BOSS-N1 module 8. Press the metal clip to remove the BOSS-N1 signal cable from the BOSS-N1 module. Figure 116. Removing the BOSS-N1 power and signal cable from the BOSS-N1 module NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Next steps Replace the BOSS-N1 module Install the BOSS-N1 module...

  • Page 150: Installing The Boss-N1 Module

    Installing the BOSS-N1 module The procedure to install is the BOSS-N1 module with 4 x 2.5-inch rear drive module is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 151 Figure 118. Installing the BOSS-N1 module 5. Align the M.2 SSD at an angle with the BOSS-N1 card carrier. 6. Insert the M.2 SSD until it is firmly seated in the BOSS-N1 card carrier. 7. Using the Phillips #1 screwdriver, secure the M.2 SSD on the BOSS-N1 card carrier with the M3 x 0.5 x 4.5 mm screw. Figure 119.

  • Page 152: System Battery

    Figure 120. Installing the BOSS-N1card carrier NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Next steps 1. Follow the procedure listed in the After working inside your system. System battery Replacing the system battery Prerequisites NOTE:...
  • Page 153 Figure 121. Removing the system battery 2. To install a system battery, press the battery into the connector until it snaps into place. 3. Insert the battery in the battery holder until the battery holder clip snaps into place. Figure 122. Installing the system battery Next steps Install the air shroud.

  • Page 154: Optional Internal Usb Card

    f. Enter the System Setup and if the time and date are still incorrect, see Getting help section. Optional internal USB card NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.

  • Page 155: Installing The Internal Usb Card

    Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card risers. Steps 1. Connect the USB key to the internal USB card. NOTE: For information about the exact location of USB on system board, see System board jumpers and connectors...

  • Page 156: Installing The Intrusion Switch

    Steps 1. Disconnect and remove the intrusion switch cable connector from connector on the system board. NOTE: Observe the routing of the cable as you remove it from the system. 2. Using a Phillips #2 screwdriver, remove the screw that secures the intrusion switch on the intrusion switch slot. 3.

  • Page 157: Optional Ocp Card

    Figure 126. Installing the intrusion switch Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Optional OCP card Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 158: Installing The Ocp Card

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. If installed, remove the filler bracket.

  • Page 159: Control Panel

    Figure 128. Installing the OCP card Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. Control panel This is a service technician replaceable part only. Removing the right control panel Prerequisites 1.

  • Page 160: Installing The Right Control Panel

    Figure 129. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 161: Removing The Left Control Panel

    Figure 130. Installing the right control panel Next steps Install the side wall bracket. Install the cooling fan. Install the drive backplane cover. 4. If removed, install the air shroud. 5. Follow the procedure listed in After working inside your system.

  • Page 162: Installing The Left Control Panel

    Figure 131. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 163: Power Supply Unit

    ● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Installing and removing system components...

  • Page 164: Removing A Power Supply Unit Blank

    Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Pull the blank out of the system. CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration.

  • Page 165: Removing A Power Supply Unit

    NOTE: For information about the cable management when the PSU is removed or installed while the system is in a rack, see the system’s cable management arm documentation at https://www.dell.com/poweredgemanuals. Steps Press the release latch and holding the PSU handle, slide the PSU out of the bay.

  • Page 166: Trusted Platform Module

    PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.

  • Page 167: Initializing Tpm For Users

    Steps 1. Locate the TPM connector on the system board. For more information, see system board connectors. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4.

  • Page 168: Initializing The Tpm 2.0 For Users

    Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4.

  • Page 169: Installing The System Board

    Figure 138. Removing the system board Next steps Install the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board. 1.
  • Page 170 4. If you are not using Easy Restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals. 5. Follow the procedure listed in After working inside your system.

  • Page 171: Restoring Service Tag Using Easy Restore

    Restoring Service Tag using Easy Restore The Easy Restore feature allows you to restore your Service Tag, iDRAC license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup Flash drive device automatically. If BIOS detects a new system board, and the Service Tag in the backup Flash drive device is different, BIOS prompts the user to restore the backup information.
  • Page 172 Steps 1. Using a Phillips # 2 screwdriver, remove the screws that secure the LAN on Motherboard (LOM) card and rear I/O board to the system board. 2. Holding the edges, pull the LOM card or rear I/O board to disconnect from the connector on the system board. Figure 140.

  • Page 173: Installing The Lom Card And Rear I/O Board

    Installing the LOM card and rear I/O board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the system board. NOTE: The procedure to install the liquid cooling rear I/O board and rear I/O boards is same. Steps 1.
  • Page 174 Figure 143. Installing the LOM card and Liquid cooling rear I/O board Next steps Install the system board. 2. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 175: Chapter 8: Upgrade Kits

    Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 91. Upgrade kits Kits Related links to service instructions Bezel Installing the front bezel M.2 SSD Installing the M.2 SSD module BOSS-N1 Installing the BOSS-N1 controller card module Drives Installing the drive Memory...
  • Page 176 Before you begin the installation or removal process, follow the Safety instructions Before working inside your system instructions. Table 92. BOSS-N1 module kit components R660 (quantity) Components in kit BOSS cover M3 x 0.05 x 4.5 mm screws BOSS signal cable BOSS power cable BOSS-N1 module 1 or 2...

  • Page 177: Data Processing Unit (Dpu) Kit

    Figure 145. Installing the BOSS-N1 module blank To install the BOSS-N1 module: 1. Install the BOSS-N1 module . To install the BOSS-N1 , see installing the BOSS-N1 module. 2. Install the M.2 SSD. To install the M.2 SSD, see installing M.2 SSD.
  • Page 178 Figure 146. Front View of the DPU card Figure 147. Rear view of the DPU card NOTE: Mellanox Bluefield2 25Gbe card supports only Nvidia Channel FW and Channel Driver, and does not support Dell FW/Driver SWB DUP updates. Upgrade Kits...

  • Page 179: Chapter 9: Serial Com Port Kit

    Serial COM port kit The serial COM port kit contains the components that are listed in the table. Table 93. Serial COM port kit Components Quantity Serial COM port card Cable For installation procedure of the serial COM port, see serial COM port section.

  • Page 180: Chapter 10: Vga Port Kit

    VGA port kit The VGA port kit contains the components listed in the table. Table 94. VGA port kit Components Quantity VGA port card Cable For installation procedure of the VGA port, see VGA port section. VGA port kit...

  • Page 181: Chapter 11: Internal Usb Card Kit

    Internal USB card kit The internal USB card kit contains one internal USB card. For installation of internal USB card, see internal USB card section. Internal USB card kit...

  • Page 182: Chapter 12: Jumpers And Connectors

    Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board.
  • Page 183 Table 95. System board jumpers and connectors (continued) Item Connector Description Battery SIG connector Battery SIG connector Rear I/O connector Rear I/O connector (SL9_CPU_PB5) PCIe connector 9 Coin Cell battery Coin Cell battery A1, A5, A3, A9, A7, and A11 DIMMs for CPU for Channels A, B, C, D, E, and OCP NIC 3.0 connector OCP NIC 3.0 connector...

  • Page 184: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 185: Chapter 13: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Power button LED • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes •...
  • Page 186 Figure 150. Status LED indicators Table 98. Status LED indicators and descriptions Icon Description Condition Corrective action ● Check the System Event Log to determine if the drive has an error. ● Run the appropriate Online Diagnostics test. The indicator turns solid amber if Restart system embedded...

  • Page 187: System Health And System Id Indicator Codes

    Table 98. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action If the problem persists, see the Getting help section. NOTE: For more information about the supported PCIe cards, see the Expansion cards and expansion card risers > Expansion card installation guidelines section.

  • Page 188: Idrac Quick Sync 2 Indicator Codes

    If the problem persists, see the Getting help section. www.dell.com/poweredgemanuals Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/ openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem mode.

  • Page 189: Lcd Panel

    The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >...

  • Page 190: Viewing Home Screen

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..

  • Page 191: Nic Indicator Codes

    NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 153.
  • Page 192 Table 106. AC and DC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU.

  • Page 193: Drive Indicator Codes

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.

  • Page 194: Dell Embedded System Diagnostics

    Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics. The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to: ● Run tests automatically or in an interactive mode ●...

  • Page 195: Chapter 14: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 196: Accessing System Information By Using Qrl

    You can use the Quick Resource Locator (QRL) located on the information tag in the front of the system, to access information about PowerEdge R6615. There is also another QRL for accessing product information located on the back of the system cover.

  • Page 197: Chapter 15: Receiving Automated Support With Supportassist

    Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue. The available benefits vary depending on the Dell Service entitlement purchased for your device. For more information about SupportAssist, go to www.dell.com/supportassist.

  • Page 198: Chapter 16: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 199 Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...

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