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Dell EMC PowerEdge R240 Installation And Service Manual
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Dell EMC PowerEdge R240 Installation And Service Manual

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Dell EMC PowerEdge R240
Installation and Service Manual
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Regulatory Model: E57S Series
Regulatory Type: E57S001
June 2020
Rev. A05

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  • Page 1 Dell EMC PowerEdge R240 Installation and Service Manual Regulatory Model: E57S Series Regulatory Type: E57S001 June 2020 Rev. A05...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 About this document........................7 2 Dell EMC PowerEdge R240 system overview.................. 8 Front view of the system..............................8 Control panels.................................. 9 Rear view of the system..............................10 Inside the system................................. 10 Locating the information tag of your system........................11 3 PowerEdge R240 initial system setup and configuration..............13 Setting up your system................................13...
  • Page 4 Removing the system cover............................37 Installing the system cover............................38 Air shroud..................................... 39 Removing the air shroud...............................39 Installing the air shroud..............................40 Cooling fans..................................41 Removing the cooling fan blank............................41 Installing the cooling fan blank............................41 Removing a cooling fan..............................42 Installing a cooling fan..............................43 Drives....................................
  • Page 5 Removing the heat sink..............................71 Removing the processor............................... 72 Installing the processor..............................73 Installing the heat sink..............................74 Optional IDSDM or vFlash module.............................74 Removing the optional IDSDM or vFlash card......................75 Installing optional IDSDM or vFlash card........................75 Removing the MicroSD card............................76 Installing the MicroSD card............................77 Drive backplane..................................78 Drive backplane................................78...
  • Page 6 Dell Embedded System Diagnostics.......................... 109 9 Getting help..........................111 Recycling or End-of-Life service information........................111 Contacting Dell..................................111 Accessing system information by using QRL........................111 Quick Resource Locator for Dell EMC PowerEdge R240 system................112 Receiving automated support with SupportAssist ......................112 10 Documentation resources......................113 Contents...

  • Page 7: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Dell Emc Poweredge R240 System Overview

    Dell EMC PowerEdge R240 system overview The Dell EMC PowerEdge R240 system is a 1U server that supports: • One Intel Xeon, Core i3, Pentium, or Celeron processor • Four DIMM slots • Cabled AC power supply unit • Up to four 3.5-inch SAS, SATA drives or SSDs, or four 3.5-inch cabled drives, or two 3.5-inch cabled drives.

  • Page 9: Control Panels

    Right control panel Figure 4. Right control panel view 1. Power button 2. USB 2.0-compliant port 3. iDRAC direct Micro USB port NOTE: For more information on the ports, see the Ports and connectors specifications section. Dell EMC PowerEdge R240 system overview...

  • Page 10: Rear View Of The System

    13. VGA port For more information about the ports and connectors, see the Technical Specifications section. Inside the system Figure 6. Inside the system - 4 x 3.5-inch drive system 1. Optical drive 2. Intrusion switch Dell EMC PowerEdge R240 system overview...

  • Page 11: Locating The Information Tag Of Your System

    Tag by pulling out the information tag located on the front of the system. Alternatively, the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis, on the rear of the system. This information is used by Dell to route support calls to the appropriate personnel.
  • Page 12 Figure 8. Locating Service Tag of your system 1. Information tag (front view) 2. Information tag (back view) 3. OpenManage Mobile (OMM) label 4. iDRAC MAC address and iDRAC secure password label 5. Service Tag, Express Service Code, QRL label Dell EMC PowerEdge R240 system overview...

  • Page 13: Poweredge R240 Initial System Setup And Configuration

    For more information about setting up your system, see the Getting Started Guide that shipped with your system. iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system management.

  • Page 14: Options To Install The Operating System

    Ensure that you change the default user name and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals.

  • Page 15: Downloading Drivers And Firmware

    Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/home.

  • Page 16: Poweredge R240 Pre-Operating System Management Applications

    You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller • Boot Manager • PXE boot Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: •...

  • Page 17: System Setup Details

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/poweredgemanuals.
  • Page 18 Option Description System Profile Specifies options to change the processor power management settings, memory frequency. Settings System Security Specifies options to configure the system security settings, such as system password, setup password, Trusted Platform Module (TPM) security, and UEFI secure boot. It also manages the power button on the system. Redundant OS Sets the redundant OS info for redundant OS control.
  • Page 19 Option Description UEFI Compliance Specifies the UEFI compliance level of the system firmware. Version Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving. Viewing Memory Settings To view the Memory Settings screen, perform the following steps: Steps...
  • Page 20 Processor Settings You can use the Processor Settings screen to view the processor settings, and perform specific functions such as enabling virtualization technology, hardware prefetcher, and logical processor idling. Viewing Processor Settings To view the Processor Settings screen, perform the following steps: Steps 1.
  • Page 21 Option Description Option Description Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. Microcode Specifies the microcode. SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable SATA on your system. Viewing SATA Settings To view the SATA Settings screen, perform the following steps: Steps...
  • Page 22 Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. • UEFI: The Unified Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform firmware. The interface consists of data tables with platform related information, boot and runtime service calls that are available to the operating system and its loader.
  • Page 23 Option Description UEFI Boot Enables you to change the boot device order. Sequence Boot Options Enables you to select the enabled or disabled boot devices. Enable/Disable Network Settings You can use the Network Settings screen to modify UEFI PXE, iSCSI, and HTTP boot settings. The network settings option is available only in the UEFI mode.
  • Page 24 Option Description Table 3. UEFI iSCSI Settings screen details(continued) Option Description iSCSI Device1 Settings Enables you to control the configuration of the iSCSI device. Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports.
  • Page 25 Option Description I/OAT DMA Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to Engine accelerate network traffic and lower CPU utilization. Enable only if the hardware and software support the feature. Embedded Video Enables or disables the use of Embedded Video Controller as the primary display.
  • Page 26 4. On the System BIOS screen, click Serial Communication. Serial Communication details About this task The Serial Communication screen details are explained as follows: Option Description Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can Communication also be enabled, and the port address can be specified.
  • Page 27 4. On the System BIOS screen, click System Profile Settings. System Profile Settings details About this task The System Profile Settings screen details are explained as follows: Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options.
  • Page 28 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
  • Page 29 Option Description User Defined Sets the User Defined Delay option when the User Defined option for AC Power Recovery Delay is selected. Delay (60 s to 240 UEFI Variable Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are Access accessible in the operating system per the UEFI specification.
  • Page 30 Steps 1. To enter System Setup, press F2 immediately after turning on or rebooting your system. 2. On the System Setup Main Menu screen, click System BIOS > System Security. 3. On the System Security screen, verify that Password Status is set to Unlocked. 4.
  • Page 31 NOTE: If you change the system password or setup password, a message prompts you to reenter the new password. If you delete the system password or setup password, a message prompts you to confirm the deletion. Operating with setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
  • Page 32 Option Description NOTE: RAID configurations and NVMe cards not are included as BIOS does not have the ability to distinguish between individual drives in those configurations. Redundant OS NOTE: This option is disabled if Redundant OS Location is set to None. State When set to Visible, the backup disk is visible to the boot list and OS.

  • Page 33: Idrac Settings Utility

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 34: Boot Manager Main Menu

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. One-shot UEFI boot menu One-shot UEFI boot menu enables you to select a boot device to boot from.

  • Page 35: Poweredge R240 Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 36: Recommended Tools

    4. Power on the attached peripherals and then power on the system. Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock The key is required only if your system includes a bezel. •...

  • Page 37: Installing The Front Bezel

    Safety instructions. 2. Disconnect the system from the electrical outlet and disconnect the peripherals. 3. If applicable, remove the system from the rack. Rail Installation Guide at www.dell.com/poweredgemanuals. NOTE: For more information, see the Steps 1. Using a 1/4 inch flat head or a Phillips #2 screwdriver, turn the lock on the release-latch counterclockwise to the unlock position.

  • Page 38: Installing The System Cover

    2. Power off the system, including all attached peripherals. 3. Disconnect the system from the electrical outlet, and disconnect the peripherals. 4. If applicable, remove the system from the rack. Rail Installation Guide at www.dell.com/poweredgemanuals. NOTE: For more information, see the 5.

  • Page 39: Air Shroud

    Figure 12. Installing the system cover Next steps 1. Follow the procedure listed in the After working inside your system. Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated, resulting in shutdown of the system and loss of data.

  • Page 40: Installing The Air Shroud

    Figure 13. Removing the air shroud Next steps Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. Steps 1.

  • Page 41: Cooling Fans

    Cooling fans Removing the cooling fan blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Press the release tabs and push the fan blank out to disengage it from the fan cage. 2.

  • Page 42: Removing A Cooling Fan

    Figure 16. Installing the fan blank Next steps 1. Follow the procedure listed in the After working inside your system. Removing a cooling fan Prerequisites WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing fans.

  • Page 43: Installing A Cooling Fan

    Next steps Replace the cooling fan blank install the cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.. Remove the air shroud.

  • Page 44: Installing A Drive Blank

    Figure 19. Removing a drive blank Next steps 1. If applicable, replace the blank install a drive. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.

  • Page 45: Installing The Hot-Swappable Drive

    If the drive is online, the green activity or fault indicator flashes while the drive is power off. When the drive indicators are off, the drive is ready for removal. For more information, see the documentation for the storage controller. CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and...

  • Page 46: Removing The Drive From The Drive Carrier

    CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically begins to rebuild. Ensure that the replacement drive is blank or contains data that you wish to overwrite. Any data on the replacement drive is immediately lost after the drive is installed. NOTE: Ensure that the drive release handle of the drive carrier is in the open position before inserting the carrier into the slot.

  • Page 47: Installing The Drive Into The Drive Carrier

    Figure 23. Removing the drive from the drive carrier Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel. Remove the drive blank. Steps 1. Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier. 2.

  • Page 48: Removing A 2.5-Inch Drive From A 3.5-Inch Drive Adapter

    Figure 24. Installing a drive into the drive carrier Next steps Install the drive carrier. 2. If removed, install the front bezel. Removing a 2.5-inch drive from a 3.5-inch drive adapter Steps 1. Using a Phillips #1 screwdriver, remove the screws from the side of the 3.5-inch drive adapter. 2.

  • Page 49: Installing A 2.5-Inch Drive Into A 3.5-Inch Drive Adapter

    Next steps Install a 2.5-inch drive into the 3.5-inch drive adapter. Installing a 2.5-inch drive into a 3.5-inch drive adapter Steps 1. Align the screw holes on the 2.5-inch drive with the screw holes on the 3.5-inch drive adapter. 2. Using a Phillips #1 screwdriver, install the screws to secure the drive to the 3.5-inch drive adapter. Figure 26.

  • Page 50: Installing A 3.5-Inch Adapter Into A 3.5-Inch Drive Carrier

    Figure 27. Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier Next steps Replace a 3.5-inch adapter into a 3.5-inch drive carrier. Installing a 3.5-inch adapter into a 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 51: Removing A Cabled Drive

    Next steps Replace a 3.5-inch drive carrier. 2. Follow the procedure listed in After working inside your system. Removing a cabled drive Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 52: Removing The Cabled Drive From The Drive Carrier

    2. Connect the power and data cable connector to the drive. Figure 30. Installing a cabled drive Next steps 1. Follow the procedure listed in the After working inside your system. Removing the cabled drive from the drive carrier Prerequisites 1.

  • Page 53: Installing A Cabled Drive Into The Drive Carrier

    Figure 31. Removing the cabled drive from the drive carrier Next steps Install the drive into the drive carrier. Installing a cabled drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 54: Intrusion Switch

    Next steps 1. Enter System Setup and ensure that the controller of the drive is enabled. 2. Exit System Setup and reboot the system. 3. Install any software required for the drive operation as described in the documentation for the drive. 4.

  • Page 55: System Memory

    Figure 34. Installing the intrusion switch Next steps 1. Follow the procedure listed in the After working inside your system. System memory System memory guidelines Your system contains 4 memory sockets organized into two channels. In each channel, the 1st socket is marked white and the 2nd socket black.

  • Page 56: General Memory Module Installation Guidelines

    Figure 35. Memory socket locations Memory channels are organized as follows: Table 5. Memory channels Memory socket locations on the system board Processor 1 Channel 0: Memory slots A1 and A3 Channel 1: Memory slots A2 and A4 Table 6. Memory population DIMM Type DIMMs Populated/ Operating Frequency (in MT/s)

  • Page 57: Removing A Memory Module

    • Maximum supported DIMM speed of the processors. • Maximum supported speed of the DIMMs NOTE: MT/s indicates DIMM speed in MegaTransfers per second. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.

  • Page 58: Installing A Memory Module

    Figure 36. Removing a memory module Next steps Replace the memory module. Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud.

  • Page 59: Expansion Cards And Expansion Card Risers

    A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not Troubleshooting prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/ poweredgemanuals.
  • Page 60 Figure 38. Expansion card riser Table 8. Expansion card riser specifications PCIe slot Riser PCIe slot height PCIe slot length Slot width Slot 1 x8 PCIe Low-profile Half-length Slot 2 x16 PCIe Low-profile/Full-height Half-length Table 9. Riser configuration Card type Slot priority Maximum number of cards supported PERC H730P+, Adapter, Plus...

  • Page 61: Removing The Expansion Card Riser

    Removing the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Steps 1. Open the blue expansion card riser retention-latch located on the system. 2.

  • Page 62: Installing The Expansion Card Riser

    Next steps 1. If applicable, replace the expansion card riser. Installing the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud.

  • Page 63: Removing Expansion Card From The Expansion Card Riser

    Figure 42. Installing the expansion card riser Next steps Install the air shroud. 2. Follow the procedure listed in the After working inside your system. Removing expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 64: Installing Expansion Card Into The Expansion Card Riser

    Figure 43. Removing expansion card from the expansion card riser 2. Install a expansion card filler bracket if you are not going to replace the expansion card. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 65 NOTE: For instructions, see the documentation accompanying the card. Remove the air shroud. Remove the expansion card riser. Steps 1. Remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 66: M.2 Ssd Module

    M.2 SSD module Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud. 4. Remove the BOSS card. NOTE: The procedure to remove the BOSS card is similar to removing an expansion card. Steps 1.

  • Page 67: System Battery

    Steps 1. Align the M.2 SSD module at an angle with the BOSS card connector. 2. Insert the M.2 SSD module until it is firmly seated in the BOSS card connector. 3. Using the Phillips #1 screwdriver, secure the M.2 SSD module on the BOSS card with the screw. Figure 48.
  • Page 68 NOTE: Ensure that you do not push the battery holder clip more than 3.2 millimeters, It may damage the battery holder. b. Push the battery toward the positive side of the battery until the battery disengages from the connector. c. Lift the battery away from the system. Figure 49.

  • Page 69: Optional Internal Usb Memory Key

    Figure 50. Installing system battery Next steps Install the expansion card riser. Install the air shroud. 3. Follow the procedure listed in the After working inside your system. 4. Confirm that the battery is operating properly, by performing the following steps: a.

  • Page 70: Optional Optical Drive

    To locate the USB port, see the System board jumpers and connectors section. 2. If installed, remove the USB memory key from the USB port. 3. Insert the replacement USB memory key into the USB port. Next steps Replace the expansion card riser.

  • Page 71: Installing The Optional Optical Drive

    Installing the optional optical drive Prerequisites The procedure for installing an optical drive and optical drive blank. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the front bezel.

  • Page 72: Removing The Processor

    a. Loosen the first screw three turns. b. Loosen the screw diagonally opposite to the screw you loosened first. c. Return to the first screw and loosen it completely. d. Repeat the procedure for the remaining two screws. 2. Lift the heat sink away from the system. Figure 53.

  • Page 73: Installing The Processor

    Figure 54. Removing the processor Next steps Install the processor. Install the heat sink. Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud.

  • Page 74: Installing The Heat Sink

    2. Follow the procedure listed in the After working inside your system. Installing the heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud.

  • Page 75: Removing The Optional Idsdm Or Vflash Card

    Removing the optional IDSDM or vFlash card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud. 4. If you are replacing the IDSDM/vFlash card, remove the MicroSD cards.

  • Page 76: Removing The Microsd Card

    Next steps Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots that are based on the labels you had marked on the cards during removal. Install the air shroud. 3. Follow the procedure that is listed in After working inside your system.

  • Page 77: Installing The Microsd Card

    Installing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the IDSDM or vFlash module. NOTE: To use a MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. NOTE: If reinstalling, ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal.

  • Page 78: Drive Backplane

    Drive backplane Drive backplane The PowerEdge R240 system supports 3.5-inch (x4) SAS/SATA backplane. Figure 60. 3.5-inch (x4) SAS/SATA backplane 1. Release tab (2) 2. Backplane SAS A0 connector (BP_SAS_A) 3. Backplane Power A connector (BP_PWR_A) 4. Backplane signal connector (BP_SIG) Removing the drive backplane Prerequisites CAUTION:...

  • Page 79: Installing The Drive Backplane

    Figure 61. Removing the drive backplane Next steps Replace the backplane. Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the drives. NOTE: To avoid damaging the backplane, ensure to move the control panel cables from the cable routing clips before removing the backplane.

  • Page 80: Cable Routing

    Next steps 1. Connect the following cables to the backplane: a. Backplane signal cable b. Backplane power cable c. PERC cable 2. Replace the drives. 3. Follow the procedure listed in the After working inside your system. Cable routing Figure 63. Cable routing - 4 x 3.5-inch drive backplane with PERC Figure 64.
  • Page 81 Figure 65. Cable routing - 4 x 3.5-inch cabled drive with PERC Figure 66. Cable routing - 4 x 3.5-inch cabled drive with SATA PowerEdge R240 installing and removing system components...

  • Page 82: Power Supply Unit

    Figure 67. Cable routing - 2 x 3.5-inch cabled drive with PERC Figure 68. Cable routing - 2 x 3.5-inch cabled drive with SATA Power supply unit NOTE: For more information, see the Technical specifications section. Removing a cabled power supply unit Prerequisites 1.

  • Page 83: Installing A Cabled Power Supply Unit

    6. If applicable, remove the expansion card riser. Steps 1. Using a Phillips #2 screwdriver, remove the screw securing the PSU to the system. 2. Slide the PSU out of the PSU bay in the chassis. Figure 69. Removing a cabled power supply unit Next steps Replace cabled AC power supply.

  • Page 84: System Board

    Figure 70. Installing a cabled power supply unit Next steps 1. Connect the PSU cables to the connectors on the system board and the backplane. 2. If applicable, install the expansion card riser. Install the air shroud. 4. Follow the procedure listed in the After working inside your system.
  • Page 85 CAUTION: Take care not to damage the system identification button while removing the system board from the system. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. Steps 1. Using a Phillips #2 screwdriver, remove the screws securing the system board to the chassis. Figure 71.

  • Page 86: Installing The System Board

    Figure 72. Removing the system board Next steps Install the system board. Installing the system board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If you are replacing the system board, remove all the components listed in the Removing the system board section.
  • Page 87 Re-enable the Trusted Platform Module (TPM). For more information, see the Re-enabling the TPM for BitLocker users section. 7. Import the new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User’s Guide, at www.dell.com/idracmanuals. PowerEdge R240 installing and removing system components...

  • Page 88: Restoring The System Using Easy Restore

    Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.

  • Page 89: Initializing Tpm For Bitlocker Users

    Removing the TPM Steps 1. Locate the TPM connector on the system board. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4.

  • Page 90: Initializing The Tpm 1.2 For Txt Users

    Initializing the TPM 1.2 for TXT users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On with Preboot Measurements. 4.

  • Page 91: Installing The Left Control Panel

    Figure 75. Removing the left control panel Next steps Install the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 92: Removing The Right Control Panel

    Figure 76. Installing the left control panel Next steps 1. Follow the procedure listed in the After working inside your system. Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 93: Installing The Right Control Panel

    Figure 77. Removing the right control panel Next steps Install the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 94 Figure 78. Installing the right control panel Next steps 1. Follow the procedure listed in the After working inside your system. PowerEdge R240 installing and removing system components...

  • Page 95: Poweredge R240 Jumpers And Connectors

    PowerEdge R240 jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 96: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 97 2. Remove the system cover. 3. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6. 4. Install the system cover. The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4.

  • Page 98: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Cooling fans specifications • System battery specifications • Expansion card riser specifications •...

  • Page 99: System Weight

    Intel Core i3 8100 processor Intel Pentium G5500 processor Intel Celeron G4900 processor PSU specifications The Dell EMC PowerEdge R240 system supports a cabled AC power supply unit (PSU). Table 14. Dell EMC PowerEdge R240 PSU specifications Heat dissipation High line Low line 100–...

  • Page 100: System Battery Specifications

    = 4 installed System battery specifications The Dell EMC PowerEdge R240 system supports CR 2032 3.0-V lithium coin cell system battery. Expansion card riser specifications The Dell EMC PowerEdge R240 system supports up to two PCI express (PCIe) generation 3.

  • Page 101: Drive Specifications

    The Dell EMC PowerEdge R240 system supports up to two 10/100/1000 Mbps Network Interface Controller (NIC) ports that are located on the back panel. Serial connector specifications The Dell EMC PowerEdge R240 system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. Technical specifications...

  • Page 102: Vga Ports Specifications

    Use Dell EMC branded microSD cards that are associated with the IDSDM or vFlash configured systems. Video specifications The Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer. Table 23. Supported video resolution options...

  • Page 103: Standard Operating Temperature

    Table 24. Temperature specifications(continued) Temperature Specifications Maximum temperature gradient (operating and 20°C/h (68°F/h) storage) Table 25. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be noncondensing at all times. Operating 10% to 80% RH with 29°C (84.2°F) maximum dew point.

  • Page 104: Expanded Operating Temperature

    GPU is not supported. • Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any damages to the IT equipment and/or, or both failure from particulate and gaseous contamination.
  • Page 105 Table 32. Particulate contamination specifications (continued) Particulate contamination Specifications Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles. NOTE: This condition applies to data center and non- data center environments. Corrosive dust • Air must be free of corrosive dust. •...

  • Page 106: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • System health and system ID indicator codes • iDRAC Direct LED indicator codes • NIC indicator codes • Non-redundant cabled power supply unit indicator codes •...

  • Page 107: Idrac Direct Led Indicator Codes

    Error Code Lookup page at qrl.dell.com iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.

  • Page 108: Non-Redundant Cabled Power Supply Unit Indicator Codes

    Table 36. NIC indicator codes(continued) Status Condition Link indicator is blinking green, and activity is off. NIC identify is enabled through the NIC configuration utility. Non-redundant cabled power supply unit indicator codes Press the self-diagnostic button to perform a quick health check on the non-redundant cabled power supply unit (PSU) of the system. Figure 83.

  • Page 109: Poweredge R240 System Diagnostics

    PowerEdge R240 system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 110 2. Select Hardware Diagnostics → Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices.

  • Page 111: Getting Help

    Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.

  • Page 112: Quick Resource Locator For Dell Emc Poweredge R240 System

    Receiving automated support with SupportAssist Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits: •...

  • Page 113: Documentation Resources

    Configuring your system For information about the iDRAC features, www.dell.com/poweredgemanuals configuring and logging in to iDRAC, and managing your system remotely, see the Integrated Dell Remote Access Controller User's Guide. For information about understanding Remote Access Controller Admin (RACADM) subcommands and supported RACADM interfaces, see the RACADM CLI Guide for iDRAC.
  • Page 114 For information about installing, using, and www.dell.com/openmanagemanuals > troubleshooting Dell OpenManage Enterprise, see OpenManage Enterprise the Dell OpenManage Enterprise User’s Guide. For information about installing and using Dell www.dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For information about partner programs enterprise www.dell.com/openmanagemanuals...

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