Post Error Codes - IBM System x3800 Manual
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Also See for System x3800:
- Problem determination and service manual (198 pages) ,
- User manual (104 pages) ,
- Installation manual (88 pages)
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1. Turn on the server.
2. When the prompt Press F1 for Configuration/Setup appears, press F1. If you
3. Use one of the following procedures:
Viewing the BMC log from the diagnostic programs
The BMC log contains the same information whether it is viewed from the
Configuration/Setup Utility program or from the diagnostic programs.
For information about using the diagnostic programs, see "Running the diagnostic
programs" on page 71.
To view the BMC log, complete the following steps:
1. If the server is running, turn off the server and all attached devices.
2. Turn on all attached devices; then, turn on the server.
3. When the prompt F2 for Diagnostics appears, press F2. If you have set both a
4. From the top of the screen, select Hardware Info.
5. From the list, select BMC Log.
POST error codes
The following table describes the POST error codes and suggested actions to
correct the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8865," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
062
Three consecutive boot failures using the
default configuration.
101, 102
Tick timer internal interrupt, internal timer
channel 2.
20
IBM System x3800 Type 8865: Problem Determination and Service Guide
have set both a power-on password and an administrator password, you must
type the administrator password to view the error logs.
v To view the POST error log, select Error Logs, and then select POST Error
Log.
v To view the BMC log, select Advanced Settings, select Baseboard
Management Controller (BMC) settings, and then select BMC System
Event Log.
v To view the system-error log (available only if an optional Remote Supervisor
Adapter II SlimLine is installed), select Event/Error Logs, and then select
System Event/Error Log.
power-on password and an administrator password, you must type the
administrator password to run the diagnostic programs.
Action
1. Update the system firmware to the latest level
(see "Updating the firmware" on page 157).
2. Reseat the I/O board.
3. Replace the I/O board.
1. Reseat the I/O board.
2. Replace the I/O board.
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