1. Precaution 1. Precaution To avoid possible damage, electric shocks or exposure to radiation, follow the instructions below with regard to safety, installation, service and ESD. 1.1. Safety Precautions 1) Make sure all protective devices are properly installed including non-metallic handles and compartment covers when installing or re-installing the chassis or chassis assemblies.
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1. Precaution 7) Some TV chassis are shipped with an additional secondary grounding system. The secondary system is adjacent to the AC power line. These two grounding systems are separated in the circuit using an unbreakable/unchangeable insulation material. 8) When any parts, material or wiring appear overheated or damaged, replace them with new regular ones immediately. When any damage or overheating is detected, correct this immediately and make a regular check of possible errors.
1. Precaution 1.2. Servicing Precautions WARNING First carefully read the “Safety Instruction” in this service manual. When there is a conflict between the service and the safety instructions, follow the safety instruction at all times. Any electrolytic capacitor with the wrong polarity will explode. 1) The service instructions are printed on the cabinet, and should be followed by any service personnel.
1. Precaution 1.3. Static Electricity Precautions 1) Some semi-conductive (“solid state”) devices are vulnerable to static electricity. These devices are known as ESD. ESD includes the integrated circuit and the field effect transistor. To avoid any materials damage from electrostatic shock, follow the instructions described below.
1. Precaution 1.4. Installation Precautions 1) For safety reasons a minimum of two people are required to carry this product. 2) Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. 3) Do not place the product in areas with poor ventilation such as a bookshelf or closet.
2. Product Specification 2. Product Specification 2.1. Model Comparison Inch PE450 Front View Front Color Steam Mold Without Stand 1011.8 x 622.4 x 56.0 mm 43" Dimensions With Stand 1011.8 x 675.9 x 262.0 mm W x D x H Without Stand 1187.8 x 706.6 x 56.0 mm (inch)
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2. Product Specification 16.0 kg Without Stand 43" With Stand 20.3 kg Weight (lbs) Without Stand 22.5 kg 51" With Stand 26.8 kg Feature Zero Black Panel / ConnectShare...
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2. Product Specification ■ 43” Specification Model P*43D450 P*43E450 With Stand 39.8 x 27.5 x 12 inches 39.8 x 26.6 x 12 inches Dimensions (W x H x D) Without Stand 39.8 x 24.5 x 2.2 inches 39.8 x 24.5 x 2.2 inches With Stand 41.8 lbs 41.8 lbs...
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2. Product Specification ■ 51” Specification Model P*51D490 P*51E490 With Stand 46.7 x 30.8 x 12 inches 46.7 x 30.8 x 12 inches Dimensions (W x H x D) Without Stand 46.7 x 27.8 x 2.2 inches 46.7 x 27.8 x 2.2 inches With Stand 56.2 lbs 56.2 lbs...
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2. Product Specification P*51D490 P*51E490 Model Design Display Type PDP TV PDP TV Buil-In Tuner 1365 x 768 1024 x 768 Resolution Basic PDP Module Screen Size 51 inches 51 inches Picture Ratio 16:9 16:9 Brightness 1,500 Cd/m2 1,500 Cd/m2 10000:1 10000:1 Picture...
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2. Product Specification Built-in Speaker Built-in Speaker Speaker/Stand O : Supported, X : Not Supported NOTE For the power supply and power consumption, refer to the label attached to the product.
Remark Ferrite Core 3301-002049 Power Cord 3903-000456 Batteries (AAA x 2) 4301-000103 Remote Control AA59-00602A Cleaning Cloth BN63-01798B Samsung Service Center Owner`s Instructions BN68-03998C Guide Stand BN61-08051A Stand P-BASE BN96-22005B Stand P-BASE Stand + Guide Stand Screw 4EA(M4XL12 ) 6003-001782...
2. Product Specification 2.5. 3D TV 2.5.1. What is 3D TV A system that display 3D images artificially • How ? Using binocular time display • 1) Left eye recognizes left image, right eye recognizes right image. 2) Human eyes be far away each other 65mm horizontally.
2. Product Specification 2.5.3. 3D Format ■ 3D Format : There are several 3D formats existing on how to merge Left and Right images . Input Format Input images explanation notes source 1. HDMI 1.4 standard format Inserting Blink Active Space between •...
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2. Product Specification Extract Left and Right images a rtificially from normal 2D contents input and show it in 3D. (a function 2D → 3D of TV) When watching 3D TV (input is 3D source) , if a viewer feels tired of watching 3D TV, a viewer can change the TV into 2D.
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2. Product Specification 2.6. Content Press the CONTENT button to select Watch TV, My Downloads, Source. Each screen will be displayed. Watch TV Guide Schedule Manager Channel List Channel Manager My Downloads Videos Photos Music Source Use to select TV or other external input sources such as DVD / Blu-ray players / cable box / STB satellite receiver / AllShare connected to the TV.Music...
• Supporting The Total End to End Solution for using Home Digital Media - Product Connection : By using “Samsung Wired/Wireless AP”, we support “Zero Config WiFi Connection between Samsung Products (One foot Connection) - Contents Making : Making picture and movie by Samsung HHP, Camera, Camcoder - Contents Saving : Saving Contents automatically to Samsung BD-HDD, PC by Auto Back Up - Contents Control : Sellecting and Operating Saving Contents by Samsung Premium Remocon , HHP, Tab.
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2. Product Specification One Foot Connection Connect Samsung AP and Samsung Products by closed position automatically TV Total Search Contents Function • Support the “Total Search Cotents” in the Allshare devices DLNA Search : Search contents TV which supports Standard DLNA searching function ※...
3. Disassembly and Reassembly 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the PDP TV. WARNING This PDP TV contains electrostatically sensitive devices. Use caution when handling these components. 3.1. Overall Disassembly and Reassembly CAUTION •...
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3. Disassembly and Reassembly Description Description Photo Screw <Rear view of 51"> 6003–001782 <Rear view of 51"> M4 * L12 Remove the screws of Rear-Cover. 6003–001782 M4 * L12 6003–000337 <Rear view of 43"> M4 * L10 6003–001782 M4 * L12 6003–000337 <Rear view of 51">...
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3. Disassembly and Reassembly Description Description Photo Screw Lift up and remove the Rear-Cover. <Rear view of 43"> <Rear view of 51"> Remove the screws of Main Board. CAUTION Disconnect all connectors prior to removing boards. 6001–002606 M3 * L10 6003–001439 M4 * L8 <PN450>...
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3. Disassembly and Reassembly Description Description Photo Screw Remove the screws of SMPS. Remove the SMPS. CAUTION Align board under tab when re-installing. 6001–002606 M3 * L10 6003–001439 M4 * L8 Remove the peakers. (R/L) Remove the screw of Bluetooth Module. 6001–002606 <Rear view of 51">...
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3. Disassembly and Reassembly Description Description Photo Screw Remove the screws of the Front-Cover. 6003–001782 <Rear view of 43"> M4 * L12 6003–001782 <Rear view of 51"> M4 * L12 10. Pinch the Function PBA between your fingers and gentle pull away from front cover clip.
4. Troubleshooting 4. Troubleshooting 4.1. Troubleshooting 4.1.1. First Checklist for Troubleshooting 1) Check the various cable connections first. • Check to see if there is a burnt or damaged cable. • Check to see if there is a disconnected or loose cable connection. •...
4. Troubleshooting 4.1.2. Checkpoints by Error Mode ■ No Power • The LEDs on the front panel do not work when connecting the power cord. Symptom • The SMPS relay does not work when connecting the power cord. The unit appears to be dead. •...
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4. Troubleshooting P owe r indica tor LED is on? Che ck AC powe r conne ction. Ye s Conne ct the ca ble be twe e n Are the S MP S CN801 a nd Ma in CN201 CN801 a nd CN201 conne ctor. conne cte d? Ye s Is th e Fus e (F8 01S ) of the S MP S P owe r...
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4. Troubleshooting ■ No Video Audio is normal but no picture is displayed on the screen. Symptom • The output voltage of the Main SMPS. • Major Checklist This may happen when the LVDS cable connecting the Main Board and the Panel is •...
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4. Troubleshooting Che ck the LED ope ra tion of Logic Boa rd whitch is norma lly ope ra ting? Re place the Logic Boa rd. (Norma l : Blink once a s e cond) Ye s Che ck the LVDS conne ctor. Che ck / Re pla ce the LVDS Ca ble .
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4. Troubleshooting ■ No Sound Video is normal but there is no sound. Symptom • When the speaker connectors are disconnected or damaged. • When the sound processing part of the Main Board is not functioning. • Major Checklist Speaker defect. •...
4. Troubleshooting Is the ca ble conne ction be twe e n Conne ct the ca ble prope rly or Main boa rd a nd the s pe a ke r re place the ca ble, if ne ce s s a ry. prope rly conne cte d? Ye s Is th e output volta ge of S MP S norma l?
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4. Troubleshooting Gray Level H-sync 16 Gra y P a tte rn 16 Gra y Wa ve Form Che ck the LED ope ra tion of Logic Boa rd Re place the Logic Boa rd. whitch is norma lly ope ra ting? Che ck the output of LVDS .
4. Troubleshooting 4.1.4. Digital Part Troubleshooting 1) It is difficult to check digital video signal because of too fast and small signal. 2) Check digital video signal, Use H-sync, V-sync and Clock for basic. 3) Each digital video ICs connected with data line, H-sync, V-sync and Clock line. 4) Check H-sync period, V-sync period, Clock period.
4. Troubleshooting 4.1.5. Faults and Corrective Actions Symptom Related Image Causes and Countermeasures Address buffer defect A blank vertical cell (block) • appears on the screen. Replace the corresponding upper/lower • buffers. COF defect (burnt) • • Replace the module. A green screen appears when •...
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4. Troubleshooting Symptom Related Image Causes and Countermeasures The SMPS voltage is incorrect. A vertical green line appears on • the screen. Adjust the SMPS voltage according • to the voltage printed on the module label. X-Main board defect Dim screen (blurred in red) •...
4. Troubleshooting 4.1.6. Operating Logic LED ■ Normal • LED ON/OFF for 0.5s P owe r ON Logic ON S e que nce (P OS ) Norma l Toggling (e ve ry 32 Vs ync) -. NT : 534 ms -.
4. Troubleshooting 4.2. Factory Mode Adjustments 4.2.1. Entering Factory Mode ■ To enter ‘Service Mode’ Press the remote-control keys in this sequence. • If you do not have Factory remote-control. • If you have Factory remote-control. Factory...
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4. Troubleshooting • If you don’t have Factory remote control, can’t control some menu. Option Control Expert ADC/WB Advanced T-MST9AUSC-XXX T-MST9AUSS-XXX E-Manual : X9ATSCA-000X EDID SUCCESS HDCP : SUCCESS CALIB : AV / COM / PC / HDMI / Option : XXXX XXXX XXXX X FactoryCS : 0xxxxxxxxx Onboot : xxx SDAL-XXX...
4. Troubleshooting 4.2.2. Factory Data ■ Option Menu Data Remark Factory Reset Type 43DHHcD Local set Bagic Model PE490 SVC Model TUNER Ch table NONE Front Color T-R-BLK ■ Control Menu Data Remark EDID EDID ON/OFF EDID WRITE ALL EDID WRITE PC EDID WRITE HDMI EDID WRITE HDMI1 EDID WRITE HDMI2...
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4. Troubleshooting Menu Data Remark Power Indicator Support Info+fatory BD Wise Support Info+fatory Data Service Support Info+fatory IIC BUS STOP Info+fatory OTA Duration Test Alternate Del OTN Server Type operating OTN Test Server OTN Support OTN Reset OTN Duration OTN Fail Test Visual Test Disable Info+fatory...
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4. Troubleshooting Menu Data Remark Cr5 TH Info+fatory Cr6 TH Info+fatory Cr7 TH Info+fatory 2nd mips Info+fatory 2nd mips count Info+fatory Region PnP Language Info+fatory PC Auto Ident Enable OTP Lock … Auto Power MEMORY KEY SENSITIVITY FANET OTA Support WIFI REGION e-Pop Default OPTION_SWU...
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4. Troubleshooting Menu Data Remark Hotel Option Hospitality Mode Power On Menu OSD Operation Music Mode External Source Eco Solution Cloning Shop Option Shop Mode Exhibition Mode Asia Option Info+fatory China HD Info+fatory NT Conversion Info+fatory Sepco 120Hz Info+fatory Unbalance Info+fatory FMTransmitter Support Info+fatory...
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4. Troubleshooting Menu Data Remark BTSC Mono Prescale Info+fatory BTSC stereo Prescale Info+fatory SAP Prescale Info+fatory A2 Ident High Thld Info+fatory A2 Ident Low Thld Info+fatory Carrier2 Amp High Thld Info+fatory Carrier2 Amp Low Thld Info+fatory Carrier2 SNR High THR Info+fatory Carrier2 SNR Low THR Info+fatory...
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4. Troubleshooting Menu Data Remark HDMI FLT CNT LOS 100ms Info+fatory UNSTABLE BAN CNT 3500ms Info+fatory HDMI Err Cnt Info+fatory HDMI ROBIN Info+fatory HDMI Callback Info+fatory HDMI CTS Thld Info+fatory HDMI CTS Cnt1 Info+fatory TMDS_EQ2_Boost Info+fatory TMDS_EQ2_Gain Info+fatory TMDS_PLL_Loop Info+fatory TMDS_CPREG_BLEED Info+fatory HDMI EQ...
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4. Troubleshooting ■ SVC Menu Data Remark Test Pattern Pattern Sel … LOGIC Pattern Sel LOGIC Level Sel Panel Auto Setting Failure Info+fatory PANEL DISPLAY TIME LOGIC USB D/L Tuner Status T-CON USB Download Failure T-CON CheckSum Tuner Margin CAM Wain Time TS Clock delay SUBMICOM UPGRADE BT ADDRESS...
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4. Troubleshooting ■ Expert Menu Data Remark N/D ADJ Source … ■ ADC/WB Menu Data Remark AV Calibration Comp Calibraion PC Calibration HDMI Calibration ADC Target 1st_AV_Low 1st_AV_High 1st_AV_Delta 1st_COMP_Y_Low 1st_COMP_Cb_Low 1st_COMP_Cr_Low 1st_COMP_Y_High 1st_COMP_Cb_High 1st_COMP_Cr_High 1st_COMP_Delta 1st_PC_Low 1st_PC_High 1004 1st_PC_Delta 2nd_ACH_Low 2nd_ACH_High 2nd_PC_Low...
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4. Troubleshooting Menu Data Remark White Balance Sub Brightness R-Offset G-Offset B-Offset Sub Contrast R-Gain G-Gain B-Gain Movie R-Offset … Movie B-Offset … Movie R-Gain … Movie B-Gain …...
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4. Troubleshooting ■ Advanced Menu Data Remark Picture_2D Sub Setting Gamma 0.95 Natural Gamma Pwm Max PWM Min Pwm Mid Contrast Dimming 7.5 IRE NTSC 7.5 IRE Offset Comp Phase Led Peak OnOff Dither Bypass D Motion Light Dynamic Contrast EPA Standard Standard Contrast Standard Brightness...
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4. Troubleshooting Menu Data Remark N_Yellow_R N_Yellow_G N_Yellow_B N_Cyan_R N_Cyan_G N_Cyan_B N_Magenta_R N_Magenta_G N_Magenta_B Enhance BLE_Gain D Sub Color D Skin Hue D Skin Sat S Sub Color S Skin Hue S Skin Sat M Sub Color M Skin Hue M Skin Sat Sub Tint CE_Normal_Left_Gain...
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4. Troubleshooting Menu Data Remark RF PAL DK RF PAL I RF PAL M RF PAL n RF SECAM BG RF SECAM DK RF SECAM L RF NT 358 RF NT 443 AV PAL AV PAL M AV PAL N AV SECAM AV NT 358 AV NT 443...
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4. Troubleshooting Menu Data Remark 3D_Dynamic Contrast EPA_3D 3D Contrast 3D Brightness 3D Standard Sharpness 3D Standard Color 3D Standard Tint 3D Standard Backlight WB Movie_3D 3D_W/B Movie On/Off 3D_Model 3D_Color Tone 3D_Msub Brightness 3D_Msub Contrast 3D_C_Rgain 3D_C_Bgain 3D_C_Roffset 3D_C_boffset 3D_N_Rgain 3D_N_Bgain 3D_N_Roffset...
4. Troubleshooting 4.3. Service Adjustment - You must perform Calibration in the Lattice Pattern before adjusting the White Balance. ■ White Balance - Calibration • Factory ADC / WB AV Calibration Comp Calibration PC Calibration HDMI Calibration ■ Color Calibration •...
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4. Troubleshooting • Method of Color Calibration (AV) 1) Apply the NTSC/PAL Lattice (N0. 3) pattern signal to the AV IN 1 port. 2) Press the Source key to switch to “AV1” mode. 3) Enter Service mode. 4) Select the “ADC” menu. 5) Select the “AV Calibration”...
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4. Troubleshooting • Method of Color Calibration (HDMI) 1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port. 2) Press the Source key to switch to “HDMI1” mode. 3) Enter Service mode. 4) Select the “ADC” menu. 5) Select the “HDMI Calibration”...
Installing the latest version is recommended. ■ By USB Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful to not disconnect the power or remove the USB drive while upgrades are being applied.
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4. Troubleshooting ■ By Online Upgrades the software using the Internet. • First, configure your network. For detailed procedures on using the Network Setting. Refer to the ‘Setting the Network’ instructions. • If The internet connection doesn’t operate properly, connection can be broken, please retry downloading. If the problem still happens, download by USB and upgrade.
4. Troubleshooting 4.5. RS-232C 1. To RS232C control • Port : COM# (Serial) • Bit rate : 38400 • Data Bit : 8 bit • Parity : None • Stop Bits : 1 • Flow Control : None 2. Description of RS232C Name Full Name Carrier Detect...
4. Troubleshooting 4.6. AV Control Code Control Item Cmd1 Cmd2 Cmd3 Value General Power Power 0x00 0x00 0x00 0x00 0x01 0x02 Volume Direct 0x01 0x00 0x00 (0~100) 0x01 0x00 Down 0x02 0x00 Mute 0x02 0x00 0x00 0x00 Direct 0x04 Continuous 0x01 0x00 0x03...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value BackLight(CellLight) 0~20 0x01 0x00 (0~20) Contrast 0~100 0x02 0x00 (0~100) Brightness 0~100 0x03 0x00 (0~100) Sharpness 0~100 0x04 0x00 (0~100) Color 0~10 0x05 0x00 (0~100) Tint 0x06 0x00 (0~100) Black Tone 0x07 0x00 0x00 Advanced Settings...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Ticker 0x03 Picture Option Color Tone Cool 0x0a 0x00 0x00 Normal 0x01 Warm1 0x02 Warm2 0x03 Digital Noise Filter 0x02 0x00 0x01 Medium 0x02 High 0x03 Auto 0x04 Auto Visualization 0x05 MPEG Noise Filter 0x03 0x00 0x01...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value 3D Mode 0x0b 0x0c 0x00 0x00 2D->3D 0x01 Side By Side 0x02 Top Bottom 0x03 Line By Line 0x04 Vertical Line 0x05 Checker BD 0x06 Frame Sequence 0x07 3D → 2D 0x01 0x00 0x01 3D View Point...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value 0x01 Night 0x02 Speaker Select TV Speaker 0x07 0x00 0x00 External Speaker 0x01 Sound Select Main 0x08 0x00 0x00 0x01 Sound Reset Sound Reset 0x09 0x00 0x00 3D Audio 0x0a 0x00 0x00 0x01 Medium 0x02...