Related Manuals for Dell OptiPlex 9010 Small Form Factor
Summary of Contents for Dell OptiPlex 9010 Small Form Factor
- Page 1 Dell OptiPlex 9010/7010 Small Form Factor Owner's Manual Regulatory Model: D03S Regulatory Type: D03S002...
- Page 2 Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names ™...
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Page 3: Table Of Contents
Contents 1 Working on Your Computer....................... 5 ........................5 Before Working Inside Your Computer ............................6 Turning Off Your Computer ........................6 After Working Inside Your Computer 2 Removing and Installing Components..................8 ..............................8 Recommended Tools ..............................8 Removing the Cover ..............................8 Installing the Cover ............................ - Page 4 Deleting or Changing an Existing System and/or Setup Password ..........................51 Disabling a System Password 4 Diagnostics..........................52 ................52 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics 5 Troubleshooting Your Computer.....................53 ............................53 Power LED Diagnostics ................................54 Beep Code ..............................54 Error Messages 6 Specifications..........................58 7 Contacting Dell ......................... 65...
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Page 5: Working On Your Computer
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. -
Page 6: Turning Off Your Computer
Press and hold the power button while the computer is unplugged to ground the system board. Remove the cover. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. - Page 7 CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.
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Page 8: Removing And Installing Components
Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe Removing the Cover Before Working Inside Your Computer . -
Page 9: Removing The Front Bezel
After Working Inside Your Computer . Follow the procedures in Removing the Front Bezel Before Working Inside Your Computer . Follow the procedures in Remove the cover. Pry the front bezel retention clips away from the chassis. Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis. Then, lift the chassis and remove the front bezel from the computer. -
Page 10: Installing The Front Bezel
Installing the Front Bezel Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front. Push the bezel toward the computer to engage the front bezel retention clips until they click into place. Install the cover. -
Page 11: Installing The Wlan Card
Installing The WLAN Card Insert the WLAN card into the connector on the system board and press down until it is securely in place. Fix the latch. Place the antenna puck on the connector and tighten the screws that secure it to the computer. Install the cover. - Page 12 Remove the data cable and power cable from the back of the drive. Slide the drive-cage handle toward the back of the computer into the unlocked position.
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Page 13: Installing The Drive Cage
Rotate the drive cage upward using the handle and lift the drive cage free off the chassis. Installing the Drive Cage Place the drive cage on the edge of the computer to allow access to the cable connectors on the hard drive. Connect the data cable and power cable to the back of the hard drive. - Page 14 Remove the data cable and power cable from the back of the optical drive. Lift the blue tab and slide the optical drive inwards to remove it from the computer.
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Page 15: Installing The Optical Drive
Pry the sides of the bracket to remove the optical drive. Installing the Optical Drive Insert the optical drive into the bracket. Lift the blue tab and slide the optical drive outwards to insert it into the computer. Connect the data cable and power cable to the optical drive. Install the cover. -
Page 16: Installing The Hard Drive
Flex the hard-drive bracket and then remove the hard drive from the bracket. Release the screws that secure the hard drive to the top of the hard-drive bracket. Release the screws that secure the hard drive to the underside of the hard-drive bracket. Installing the Hard Drive Tighten the screws to secure the hard drive to the hard-drive bracket. -
Page 17: Removing The Intrusion Switch
Press the retention clips inwards and slide the hard-drive bracket into the drive cage. Install the cover. Follow the procedures in After Working Inside Your Computer . Removing the Intrusion Switch Before Working Inside Your Computer . Follow the procedures in Remove the cover. -
Page 18: Installing The Intrusion Switch
Installing the Intrusion Switch Insert the intrusion switch into the chassis rear and slide it outward to secure it. Connect the intrusion-switch cable to the system board. Install the cover. After Working Inside Your Computer . Follow the procedures in Removing The Expansion Card Before Working Inside Your Computer . -
Page 19: Installing The Expansion Card
Pull the release lever away from the expansion card until you release the securing tab from the dent in the card. Then, ease the card up and out of its connector and remove it from the computer. Installing The Expansion Card Insert the expansion card into the connector on the system board and press down to secure it in place. -
Page 20: Memory Module Guidelines
Memory Module Guidelines To ensure optimal performance of your computer, observe the following general guidelines when configuring your system memory: • Memory modules of different sizes can be mixed (for example, 2 GB and 4 GB). But, all populated channels must have identical configurations. -
Page 21: Installing The Memory
Installing the Memory Insert the memory modules into the connectors on the system board. Press down on the memory modules until the retention clips spring back to secure them in place. Install the: a. drive cage b. front bezel c. cover After Working Inside Your Computer . -
Page 22: Installing The Coin-Cell Battery
Installing the Coin-Cell Battery Place the coin-cell battery into its slot on the system board. Press the coin-cell battery downward till the release latch springs back into place and secures it. Install the: a. front bezel b. cover After Working Inside Your Computer . Follow the procedures in Removing the System Fan Follow the procedures in... - Page 23 Release the cable from the restraint. Pry and remove the system fan away from the grommets securing it to the computer. Then, press the grommets inward along the slots and pass through the chassis.
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Page 24: Installing The System Fan
Installing the System Fan Place the system fan in the chassis. Pass the grommets through the chassis and slide outward along the grooves to secure them in place. Thread the fan cable through the restraint and connect it to the system board. Install the: a. -
Page 25: Installing The Speaker
Installing the Speaker Place the speaker at the appropriate location on the chassis rear. Press the speaker-securing tab and slide the speaker towards the left of the computer to secure it. Connect the speaker cable to the system board. Install the: a. -
Page 26: Installing The Power-Switch Cable
Press in the retention clips and slide the power-switch cable out through the front of the computer. Installing the Power-Switch Cable Slide the power-switch cable in through the front of the computer. Secure the power-switch cable to the chassis. Thread the power-switch cable into the chassis clip. Connect the power-switch cable to the system board. -
Page 27: Installing The Input/Output (I/O) Panel
c. drive cage Disconnect and un-thread the I/O panel/ FlyWire cable from the fan-shelter clip and heat sink. Remove the screw that secures the I/O panel to the chassis. Then, slide the I/O panel to the right to release and remove from the computer. -
Page 28: Removing The Power Supply
Removing the Power Supply Before Working Inside Your Computer . Follow the procedures in Remove the: a. cover b. front bezel c. drive cage Disconnect the 4-pin power cable from the system board and un-thread the cable from the chassis clips. Remove the power cable from the restraint. - Page 29 Lift the spacer out of the computer. Disconnect the 24-pin power cable from the system board.
- Page 30 Remove the screws that secure the power supply to the back of the computer. Push in on the blue release tab beside the power supply, and slide the power supply towards the front of the computer. Lift the power supply out of the computer.
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Page 31: Installing The Power Supply
Installing the Power Supply Place the power supply in the chassis and slide outward to secure it. Tighten the screws securing the power supply to the back of the computer. Insert the spacer. Connect the 24–pin power cable to the system board. Thread the 4–pin power cable into the restraint and chassis clips. - Page 32 Press the clip to release and disconnect the heat-sink assembly cable from the system board. Release the I/O Board/FlyWire cable from the routing channel on the heat sink.
- Page 33 Press the clip to release and disconnect the fan cable from the system board. Loosen the captive screws, lift the heat sink assembly upwards, and then remove it from the computer. Lay the assembly with the fan facing downwards, and with the thermal grease facing upwards.
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Page 34: Installing The Heat Sink
Installing the Heat Sink Place the heat sink assembly into the chassis. Tighten the captive screws to secure the heat-sink assembly to the system board. Connect and thread the I/O Board/FlyWire cable to the routing channel on the heat sink. Connect the fan cable to the system board. -
Page 35: Installing The Processor
Installing the Processor Insert the processor into the processor socket. Ensure the processor is properly seated. Press the release lever down and then move it inward to secure it with the retention hook. Install the heat sink. Install the drive cage. Install the front bezel. - Page 36 Remove the screws that secure the system board to the chassis. Turn the hex screw counter clockwise and remove from the system board.
- Page 37 Remove the system board from the chassis.
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Page 38: System Board Components
System Board Components The following image displays the system board layout. RTC reset jumper intrusion-switch connector power connector processor system fan connector password jumper power switch connector memory module connectors system fan connector system power connector internal speaker connector PCI Express x16 connectors SATA connectors front-USB connector coin-cell battery... - Page 39 After Working Inside Your Computer . Follow the procedures in...
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Page 40: System Setup
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •... -
Page 41: System Setup Options
Table 1. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. - Page 42 Option Description Date/Time Allows you to set the date and time. The changes to the system date and time takes effect immediately. Table 3. System Configuration Option Description Integrated NIC Allows you to enable or disable the integrated network card. You can set the integrated NIC to: •...
- Page 43 Option Description If USB port is disabled, the operation system cannot see any device attached to this port. The options for USB configuration differ based on the form factors: For Mini-Tower, Desktop, Small Form Factor the options are: • Enable Boot Support •...
- Page 44 Option Description Password Configuration This field controls the minimum and maximum number of characters allowed for the admin and system passwords. • Admin Password Min • Admin Password Max • System Password Min • System Password Max System Password and the internal HDD password prompts Password Bypass Allows you to bypass the during a system restart.
- Page 45 Option Description • Enable Admin Setup Lockout - This option is not set by default. Table 5. Secure Boot Option Description Secure Boot Enable Allows you to enable or disable Secure Boot feature • Disable • Enable Expert key Management Allows you to manipulate the security key databases only if the system is in Custom Mode.
- Page 46 Option Description • Enabled - Allows the Intel TurboBoost driver to increase the performance of the CPU or graphics processor. Hyper-Thread Control Allows you to enable or disable the Hyper-Threading technology. This option is disabled by default. Table 7. Power Management Option Description AC Recovery...
- Page 47 Option Description • WLAN Only - Allows the system to be powered on by special WLAN signals. (For Ultra Small Form Factor only) • LAN or WLAN - Allows the system to be powered on by special LAN or WLAN signals.
- Page 48 Option Description SERR Messages Controls the SERR message mechanism. This option is not set by default. Some graphics cards require that the SERR message mechanism be disabled. Table 11. Image Server Option Description Lookup Method Specifies how the ImageServer looks up the server address. •...
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Page 49: Updating The Bios
Re-start the computer. Go to dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product. -
Page 50: System And Setup Password
System and Setup Password You can create a system password and a setup password to secure your computer. Password Type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. -
Page 51: Deleting Or Changing An Existing System And/Or Setup Password
Deleting or Changing an Existing System and/or Setup Password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. -
Page 52: Diagnostics
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem. -
Page 53: Troubleshooting Your Computer
Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Power LED Diagnostics The power button LED located on the front of the chassis also functions as a bicolored diagnostic LED. The diagnostic LED is only active and visible during the POST process. -
Page 54: Beep Code
Alert! Previous The computer failed to complete the boot routine three consecutive times for the same error. attempts at booting Contact Dell and report the checkpoint code (nnnn) to the support technician this system have failed at checkpoint [nnnn]. For help in... - Page 55 Error Message Description Data error The floppy or hard drive cannot read the data. For the Windows operating system, run the chkdsk utility to check the file structure of the floppy or hard drive. For any other operating system, run the appropriate corresponding utility. Decreasing available One or more memory modules may be faulty or improperly seated.
- Page 56 Error Message Description read value expecting value Memory double word A memory module may be faulty or improperly seated. Reinstall the memory modules and, if logic failure at necessary, replace them. address, read value expecting value Memory odd/even A memory module may be faulty or improperly seated. Reinstall the memory modules and, if logic failure at necessary, replace them address, read value...
- Page 57 Dell. Write fault The operating system cannot write to the floppy or hard drive. Write fault on The operating system cannot write to the floppy or hard drive.
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Page 58: Specifications
Intel Core i7 series • Intel Pentium Dual Core series • Intel Celeron series NOTE: Intel Celeron series is only available for the Dell OptiPlex 7010. Total Cache Up to 8 MB cache depending on processor type Table 16. Memory... - Page 59 Table 17. Video Feature Specification Integrated • Intel HD Graphics (Celero/Pentium CPU-GPU) • Intel HD Graphics 2000 (iCore DC/QC Intel 7 Series Express Chipset CPU-GPU combo) • Intel HD Graphics 2500/4000 (i3/i5/i7 DC/QC Intel 7 Series Express Chipset CPU-GPU Combo) Discrete PCI Express x16 graphics adapter Table 18.
- Page 60 Feature Specification Desktop up to one low-profile card Small Form Factor none Ultra Small Form Factor none PCI Express x1: Mini-Tower up to three full-height cards Desktop up to three low-profile cards Small Form Factor up to two low-profile cards Ultra Small Form Factor none PCI-Express x16:...
- Page 61 Table 24. External Connectors Feature Specification Audio: Front Panel one microphone connector and one headphone connector Back Panel one line-out connector and one line-in/microphone connector Network Adapter one RJ45 connector Serial one 9-pin connector; 16550 C compatible Parallel one 25-pin connector (optional for mini-tower, desktop and small form factor) USB 2.0: Mini-Tower, Desktop, Small Form Factor...
- Page 62 Feature Specification Mini PCI Express data width (maximum) – one PCI Express lane and one USB interface: Mini-Tower, Desktop, Small Form Factor none Ultra Small Form Factor one 52-pin connector Serial ATA: Mini-Tower four 7-pin connectors Desktop three 7-pin connectors Small Form Factor three 7-pin connectors Ultra Small Form Factor...
- Page 63 Table 26. Controls and Lights Feature Specification Front of the computer: Power button light White light — Solid white light indicates power-on state; blinking white light indicates sleep state of the computer. Drive activity light White light — Blinking white light indicates that the computer is reading data from or writing data to the hard drive.
- Page 64 Table 28. Physical Dimension Physical Height Width Depth Weight Mini-Tower 36.00 cm (14.17 inches) 17.50 cm (6.89 41.70 cm (16.42 9.40 kg (20.72 lb) inches) inches) Desktop 36.00 cm (14.17 inches) 10.20 cm (4.01 41.00 cm (16.14 7.90 kg (17.42 lb) inches) inches) Small Form Factor...
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Page 65: Contacting Dell
Contacting Dell To contact Dell for sales, technical support, or customer service issues: Visit support.dell.com. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page. Click Contact Us on the left side of the page.