1.5
Service and Support
1.5.1
ID link and Siemens Online Support
You can find additional information about the product:
• via ID link
• using the Siemens Industry Online Support
– Website: SIOS
– App Industry Online Support (for Apple iOS and Android)
Product-specific information via ID link
The QR code on your product and on the product packaging contains the ID link.
ID link is a globally unique identifier according to IEC 61406-1.
You can use the ID link to access product data, manuals, Declarations of Conformity,
certificates and other information about your product.
Figure 1-1
The ID link is characterized by a frame with a black corner at the bottom right.
Content of Siemens Online Support
• Product support
• Global forum for information and best practice sharing between users and specialists
• Local contact persons via the contact person database (→ Contact)
• Product information
• FAQs (frequently asked questions)
• Application examples
• Manuals
• Downloads
• Compatibility tool
• Newsletter with product selection
SIMOTICS CONNECT 400
Operating Instructions, 04/2024, A5E50161952B AQ
QR code with ID link included
Introduction
1.5 Service and Support
11