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Dell PowerEdge R260
Installation and Service Manual
Regulatory Model: E104S
Regulatory Type: E104S001
May 2024
Rev. A00

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Summary of Contents for Dell PowerEdge R260

  • Page 1 Dell PowerEdge R260 Installation and Service Manual Regulatory Model: E104S Regulatory Type: E104S001 May 2024 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: PowerEdge R260 system overview................8 Front view of the system..............................8 Left control panel view..............................9 Right control panel view.............................10 Rear view of the system..............................10 Inside the system................................14 Locating the Express Service Code and Service Tag....................19 System information labels...............................
  • Page 4 Chapter 5: Pre-operating system management applications............38 System Setup..................................38 System BIOS.................................39 iDRAC Settings................................54 Device Settings................................54 Service Tag Settings..............................54 Dell Lifecycle Controller..............................54 Embedded system management..........................54 Boot Manager..................................54 PXE boot..................................... 55 Chapter 6: Minimum to POST ..................... 56 Minimum configuration to POST ..........................56 Chapter 7: Configuration validation.....................
  • Page 5 Installing a drive carrier..............................85 Removing a 3.5 inch cabled hard drive........................86 Installing a 3.5 inch cabled hard drive........................87 System memory................................. 88 System memory guidelines............................88 General memory module installation guidelines....................89 Removing a memory module.............................90 Installing a memory module............................91 Processor and heat sink module............................92 Removing the heat sink module..........................92 Removing the processor............................93 Installing the processor..............................
  • Page 6 Chapter 12: Getting help......................140 Recycling or End-of-Life service information......................140 Contacting Dell Technologies............................140 Accessing system information by using QRL......................140 Quick Resource Locator for PowerEdge R260 system..................141 Receiving automated support with Secure Connect Gateway (SCG)..............141 Chapter 13: Documentation resources..................143 Contents...
  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
  • Page 8: Chapter 2: Poweredge R260 System Overview

    All instances of SAS, SATA drives are referred to as drives in this document, unless specified otherwise. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Topics: •...
  • Page 9: Left Control Panel View

    System health and system Indicates the system health. For more information, see the System health and system ID indicator code section. NOTE: For more information about the indicator codes, see the System diagnostics and indicator codes section. PowerEdge R260 system overview...
  • Page 10: Right Control Panel View

    Direct The iDRAC Direct (Micro-AB USB) port enables you to access the iDRAC (Micro-AB USB) direct Micro-AB USB features. For more information, see the Integrated Dell port Remote Access Controller User's Guide at PowerEdge manuals.
  • Page 11 (if not disabled on the iDRAC setup page by pressing F2 during system boot), press and hold the System ID button for more than 15 seconds. USB 3.2 Gen1 port This port is USB 3.2 Gen1- compliant. PowerEdge R260 system overview...
  • Page 12 Indicates the PSU. (PSU ) BOSS-N1 module BOSS-N1 module for internal system boot. System Identification (ID) The System Identification (ID) button button is available on the front and back of the system. Press the button to identify PowerEdge R260 system overview...
  • Page 13 Dedicated iDRAC Ethernet Enables you to remotely port access iDRAC. For more information, see the Integrated Dell Remote Access Controller User's Guide at PowerEdge Manuals. VGA port Enables you to connect a display device to the system. PowerEdge R260 system overview...
  • Page 14: Inside The System

    6. Front drives 7. Drive backplane 8. High Performance (HPR) fan - Optional 9. Power Interposer board (PIB) 10. Power supply unit (non-cabled) 11. Intrusion switch 12. Butterfly Riser with 2x PCIe slots 13. BOSS N1 module PowerEdge R260 system overview...
  • Page 15 5. Express Service Code Tag 6. Front drives 7. Drive backplane 8. High Performance (HPR) fan - Optional 9. Power Interposer board (PIB) 10. Power supply unit (non-cabled) 11. Intrusion switch 12. PCIe riser slot 13. BOSS N1 module PowerEdge R260 system overview...
  • Page 16 5. Express Service Code Tag 6. Front drives 7. Drive backplane 8. High Performance (HPR) fan - Optional 9. Power supply unit (cabled) 10. Intrusion switch 11. Butterfly Riser with 2x PCIe slots 12. BOSS N1 module PowerEdge R260 system overview...
  • Page 17 5. Express Service Code Tag 6. Front drives 7. Standard (STD) cooling fan 8. Power Interposer board (PIB) 9. Power supply unit (non-cabled) 10. Intrusion switch 11. Butterfly Riser with 2x PCIe slots 12. BOSS N1 module PowerEdge R260 system overview...
  • Page 18 4. Standard (STD) cooling fans 5. Express Service Code Tag 6. Front drives 7. Standard (STD) cooling fan 8. Power Interposer board (PIB) 9. Power supply unit (non-cabled) 10. Intrusion switch 11. PCIe riser slot 12. BOSS N1 module PowerEdge R260 system overview...
  • Page 19: Locating The Express Service Code And Service Tag

    Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password. Figure 13. Locating the Express Service Code and Service tag 1. Information tag (front view) PowerEdge R260 system overview...
  • Page 20: System Information Labels

    The Mini Enterprise Service Tag (MEST) label is on the rear of the system that includes the Service Tag (ST), and Express Service Code (Exp Svc Code). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.
  • Page 21 Figure 17. Electrical Overview PowerEdge R260 system overview...
  • Page 22 Figure 18. Mechanical Overview PowerEdge R260 system overview...
  • Page 23: Rail Sizing And Rack Compatibility Matrix

    Figure 19. Memory Information Figure 20. Quick Resource Locator Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf.
  • Page 24 ● Specific details about rail types and their functionalities. ● Rail adjustability range for various types of rack mounting flanges. ● Rail depth with and without cable management accessories. ● Types of racks supported for various types of rack mounting flanges. PowerEdge R260 system overview...
  • Page 25: Chapter 3: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Cooling fan specifications • Supported operating systems • System battery specifications •...
  • Page 26: Chassis Dimensions

    Chassis dimensions Figure 21. Chassis dimensions Table 7. PowerEdge R260 chassis dimensions  Drives 6 drives 2.5 - 482.0 mm (18.976 434.0 mm 42.8 mm With bezel 426.6 mm 461.14 mm inch inches) (17.086 (1.685 inches) 35.6 mm (1.401 (16.795 inches) 18.155 inches)
  • Page 27: Processor Specifications

    ® Intel Pentium G7400/G7400T processor with up to 2 cores PSU specifications The PowerEdge R260 system supports one non cabled AC or DC power supply unit (PSU) or one non redundant cabled AC PSU.. Table 10. PSU specifications   Class...
  • Page 28: Cooling Fan Specifications

    700 W Cooling fan specifications The PowerEdge R260 system supports up to a maximum of six fans, five Standard (STD), and one High performance (HPR) cooling fan based on the system configuration. These fans are not hot swappable. Table 12. Cooling fan specifications ...
  • Page 29: Supported Operating Systems

    The PowerEdge R260 system uses one CR 2032 3.0-V lithium coin cell battery. Expansion card riser specifications The PowerEdge R260 system supports up to two Gen4 PCI express (PCIe) slots on the riser and one PCI express (PCIe) slot for PERC on system board.
  • Page 30: Storage Controller Specifications

    Storage controller specifications The PowerEdge R260 system supports the following controller cards with a maximum of one internal controller and one external controller: Table 16. Storage controller cards   Supported storage controller cards Internal controllers ● PERC H355 ● PERC H755 External controllers ●...
  • Page 31: Usb Ports Specifications

    The PowerEdge R260 system supports DB-15 VGA port on rear of the system Video specifications The PowerEdge R260 system supports integrated Matrox G200eW graphics controller with 16 MB of video frame buffer. Table 19. Supported video resolution options   Resolution...
  • Page 32: Environmental Specifications

    Environmental specifications NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Documentation on Dell Support. Table 20. Continuous Operation Specifications for ASHRAE A2  Allowable continuous operations Temperature range for altitudes <= 900 m (<= 10–35°C (50–95°F) with no direct sunlight on the equipment...
  • Page 33: Thermal Air Restrictions

    ● CPU TDP greater than 80 W is not supported. ● BOSS-N1 (M.2) module is not supported. ● Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. Thermal restriction matrix Table 26. Processor and heat sink matrix ...
  • Page 34 Table 28. Thermal restriction matrix  Configuration 2 Configuration 1 Configuration 3 3.5 inch Drives 3.5 inch Drives 2.5 inch Drives Ambient Configuration temperature Without PCIe card and BOSS- Configurations except Configurations Configuration 1 3 x STD Fans 4 x STD ≤...
  • Page 35: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...
  • Page 36: Resources To Install Operating System

    User's Guide , go to PowerEdge Manuals > Product Support page of your system > Documentation. Dell recommends using Lifecycle Controller to install the OS, since all required drivers are installed on the system. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article at KB78115.
  • Page 37: Options To Download And Install Os Drivers

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to Drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
  • Page 38: Chapter 5: Pre-Operating System Management Applications

    You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Options to manage the pre-operating system applications You can use any one of the following options to manage the pre-operating system applications: ● System Setup ● Dell Lifecycle Controller ● Boot Manager ● Preboot Execution Environment (PXE) Topics: •...
  • Page 39: System Bios

    Table 33. System Setup Main Menu  (continued) Option Description Device Settings Enables you to configure device settings for devices such as storage controllers or network cards. Service Tag Settings Enables you to configure the System Service Tag. System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 34.
  • Page 40 Specify the FRM percentage by using the Fault Resilient Mode Memory Size[%] feature. When Dell NUMA Fault Resilient Mode (FRM) is enabled, a percentage of the installed memory in every NUMA node is configured to create a fault resilient zone for use by select hypervisors for host virtualization resilience.
  • Page 41 Processor Settings To view the Processor Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Processor Settings. Table 37. Processor Settings details  Option Description Logical Processor Each processor core supports up to two logical processors. If this option is set to Enabled, the BIOS displays all the logical processors.
  • Page 42 Table 38. Processor details  Option Description Family-Model-Stepping Specifies the family, model, and stepping of the processor as defined by Intel. Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor.
  • Page 43 ○ Enhanced security (e.g., UEFI Secure Boot). ○ Faster boot time. NOTE: You must use only the UEFI boot mode in order to boot from NVMe drives. ● BIOS: The BIOS Boot Mode is the legacy boot mode. It is maintained for backward compatibility. To view the Boot Settings screen, power on the system, press F2, and click System Setup Main Menu >...
  • Page 44 NOTE: For the latest information about supported operating systems, go to Dell OS Support. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key. Steps 1. On the System Setup Main Menu screen, click System BIOS > Boot Settings > UEFI Boot Settings > UEFI Boot Sequence.
  • Page 45 Table 45. HTTP Device n Settings details  Option Description Interface Specifies the NIC interface used for the HTTP device. Protocol Specifies Protocol used for HTTP device. This option is set to IPv4 or IPv6. This option is set to IPv4 by default. VLAN Enables Vlan for HTTP device.
  • Page 46 Integrated Devices To view the Integrated Devices screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Integrated Devices. Table 48. Integrated Devices details  Option Description User Accessible USB Ports Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports;...
  • Page 47 To view the Serial Communication screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Serial Communication. NOTE: PowerEdge R260 system does not support the serial COM port. Table 49. Serial Communication details  Option...
  • Page 48 System Profile Settings To view the System Profile Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > System Profile Settings. Table 50. System Profile Settings details  Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Performance Per Watt (OS), the BIOS automatically sets the rest of the options.
  • Page 49 Table 51. System Security details  Option Description CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. Strong Password Status If Enabled, you must set a password that has at least one character in lowercase, upper case, digit , and a special character.
  • Page 50 Table 53. System Security details  Option Description Power button: Enables or disables the power button on the front of the system. This option is set to Enabled by default. AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.
  • Page 51 Table 53. System Security details (continued) Option Description or fail verification. Audit Mode is useful for programmatic determination of a working set of policy objects. Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and the BIOS performs signature verification on programmatic attempts to update policy objects.
  • Page 52 ● A password can have up to 32 characters. A message prompts you to reenter the system password. 5. Reenter the system password, and click OK. 6. In the Setup Password field, type your setup password and press Enter or Tab. A message prompts you to reenter the setup password.
  • Page 53 If you do not type the correct password in three attempts, the system displays the following message: Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down. Even after you power off and restart the system, the error message is displayed until the correct password is typed. The following options are exceptions: ●...
  • Page 54: Idrac Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
  • Page 55: Pxe Boot

    Launch System Setup Enables you to access System Setup. Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program. System Utilities Enables you to launch System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System.
  • Page 56: Chapter 6: Minimum To Post

    Minimum to POST This section describes the minimum to POST system requirement of the Dell system. Topics: • Minimum configuration to POST Minimum configuration to POST The components that are listed below are the minimum configuration to POST: ● Processor ●...
  • Page 57: Chapter 7: Configuration Validation

    Configuration validation The new generation of Dell systems have added interconnect flexibility and advanced iDRAC management features to collect precise system configuration information and report configuration errors. When the system is powered on, information about installed cables, risers, backplanes, power supplies, floating card (fPERC, adapter PERC , BOSS), and processor is obtained from the CPLD and backplane memory maps are analyzed.
  • Page 58: Error Messages

    Error messages This section describes the error messages that are displayed on the screen during POST or captured in the system event log (SEL)/LifeCycle (LC) log. Table 58. Error message HWC8010  Error code HWC8010 Message The System Configuration Check operation that is resulted in the following issue involving the indicated component type Arguments Riser, floating card (fPERC, adapter PERC, BOSS), backplane, processor, cable, or other components...
  • Page 59: Chapter 8: Installing And Removing System Components

    Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System cover • Air shroud • Cooling fans • Intrusion switch •...
  • Page 60: Recommended Tools

    Steps 1. Replace the system cover. 2. If applicable, install the system into the rack. For more information, see the Rail Installation Guide relevant to your system at PowerEdge manuals. 3. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system. Recommended tools You may need some or all of the following tools to perform the removal and installation procedures: ●...
  • Page 61: Installing The Front Bezel

    Figure 23. Removing the front bezel Next steps Install the front bezel. Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2.
  • Page 62: System Cover

    Figure 24. Installing the front bezel Next steps 1. Follow the procedure listed in After working inside your system. System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system.
  • Page 63: Installing The System Cover

    Figure 25. Removing the system cover Next steps Install the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Steps 1. Align the tabs on the system cover with the guide slots on the system. 2.
  • Page 64 Figure 26. Installing system cover Next steps 1. Follow the procedure listed in After working inside your system. Installing and removing system components...
  • Page 65: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions.
  • Page 66: Installing The Air Shroud

    Figure 28. Removing air shroud for 3.5 inch drive configuration Next steps Install the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system.
  • Page 67 Figure 29. Installing air shroud for 2.5 inch drive configuration Figure 30. Installing air shroud for 3.5 inch drive configuration Next steps Install the system cover. 2. Follow the procedure listed in After working inside your system. Installing and removing system components...
  • Page 68: Cooling Fans

    Cooling fans Removing the cooling fan Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Remove the air shroud. Steps 1. Press the release tabs on the fan cable connector and disconnect the cable from the system board. 2.
  • Page 69 Figure 32. Installing a cooling fan Figure 33. Installing the cooling fan for BOSS-N1 or PCIe Riser Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Installing and removing system components...
  • Page 70: Intrusion Switch

    Intrusion switch Removing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Remove the air shroud. Steps 1. Disconnect and remove the intrusion switch cable from the system board. NOTE: Observe the routing of the cable as you remove it from the system.
  • Page 71: Drive Backplane

    Drive backplane This is a service technician replaceable part only. Drive backplane guidelines Depending on your system configuration, the drive backplanes supported in PowerEdge R260 are listed here: Table 60. Supported backplane options for PowerEdge R260 system  System Supported backplane options PowerEdge R260 2.5-inch (x6) SAS/SATA/SSD backplane...
  • Page 72: Removing The Front Drive Bay Backplane

    Figure 36. 6 x 2.5-inch SAS/SATA/SSD drive backplane 1. BP_PWR_1 (backplane power and signal cable to PIB) 2. BP_DST_SA1 (SAS/SATA connector) 3. SAS/SATA drive connector 4. P11 Connector 5. BP_PWR_CTRL (backplane power) Removing the front drive bay backplane Prerequisites CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can replace them in the same location.
  • Page 73: Installing The Front Drive Bay Backplane

    Figure 37. Removing front drive bay backplane NOTE: To avoid damaging the backplane, ensure that you move the control panel cables from the cable routing clips before removing the backplane. Next steps Install the backplane. Installing the front drive bay backplane Prerequisites 1.
  • Page 74 Figure 38. Installing front drive bay backplane Next steps 1. Connect all the cables to the backplane. Install the drives back into their original locations. 3. Follow the procedure listed in After working inside your system. Installing and removing system components...
  • Page 75: Cable Routing

    Cable routing Figure 39. Configuration 0: 2 x 3.5 inch SATA- no Backplane with cable PSU and BOSS-N1 (optopnal) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
  • Page 76 Figure 40. Configuration 1: 2 x 3.5 inch SATA- no Backplane with non cable PSU and BOSS-N1 (optopnal) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 62.
  • Page 77 Figure 41. Configuration 2: 2 x 3.5 inch PERC SAS/SATA- no Backplane with cable PSU and BOSS-N1 (optopnal) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 63.
  • Page 78 Figure 42. Configuration 3: -2 x 3.5 inch PERC SAS/SATA- no Backplane with non cable PSU and BOSS-N1 (optopnal) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
  • Page 79 Figure 43. Configuration 4: - 6 x 2.5 inch SAS/SATA with cable PSU and BOSS-N1 (optional) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 65. Connector descriptions for 6 x 2.5 inch SAS/SATA with cable PSU and BOSS-N1 (optional)  Order From CTRL_PNL (system board connector)
  • Page 80 Figure 44. Configuration 5: - 6 x 2.5 inch SAS/SATA with non cable PSU and BOSS-N1 (optional) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 66.
  • Page 81: Drives

    Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
  • Page 82: Removing A Drive Carrier

    Figure 46. Installing a drive blank Removing a drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. 3. Using the management software, prepare the drive for removal. NOTE: If the drive is online, the green activity or fault indicator flashes while the drive is turning off.
  • Page 83: Removing The Drive From The Drive Carrier

    Figure 47. Removing a drive carrier Next steps Install the drive carrier. 2. If you are not replacing the drive immediately, Install the hard drive blank in the empty drive slot to maintain proper system cooling. Removing the drive from the drive carrier Prerequisites CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
  • Page 84: Installing A Drive Into The Drive Carrier

    Figure 48. Removing the drive from the drive carrier Next steps If applicable, Install the drive in to the drive carrier. Installing a drive into the drive carrier Prerequisites CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported. Steps 1.
  • Page 85: Installing A Drive Carrier

    Figure 49. Installing a drive into the drive carrier Next steps Install a drive carrier. Installing a drive carrier Prerequisites CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
  • Page 86: Removing A 3.5 Inch Cabled Hard Drive

    Figure 50. Installing a drive carrier Removing a 3.5 inch cabled hard drive Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. 3. Using the management software, prepare the drive for removal. NOTE: If the drive is online, the green activity or fault indicator flashes while the drive is turning off.
  • Page 87: Installing A 3.5 Inch Cabled Hard Drive

    Figure 51. Removing a 3.5 inch cabled hard drive Next steps Install the 3.5 inch hard drive. 2. If you are not replacing the drive immediately, Install the hard drive blank in the empty drive slot to maintain proper system cooling.
  • Page 88: System Memory

    Route the PSU cable back in the original position after installing the drive. System memory System memory guidelines The PowerEdge R260 system supports DDR5 ECC unbuffered DIMMs (UDIMMs). Your system memory is organized into two channels per processor (two memory sockets per channel), four memory sockets per system.
  • Page 89: General Memory Module Installation Guidelines

    Figure 53. Memory channels Memory channels are organized as follows: Table 67. Memory channels  Processor Channel A Channel B Processor 1 A1, A3 A2, A4 Table 68. Supported memory matrix  DIMM type Rank Capacity DIMM rated Operating Speed voltage and 1 DIMM per 2 DIMM per speed...
  • Page 90: Removing A Memory Module

    ● Maximum supported DIMM speed of the processors ● Maximum supported speed of the DIMMs NOTE: MT/s indicates DIMM speed in MegaTransfers per second. ● All DIMMs must be DDR5. ● If memory modules with different speeds are installed, they operate at the speed of the slowest installed memory module(s). ●...
  • Page 91: Installing A Memory Module

    Installing a memory module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. 3. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide PowerEdge manuals.
  • Page 92: Processor And Heat Sink Module

    4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is firmly seated in the memory module socket. 5. Run the system memory test in system diagnostics. Processor and heat sink module This is a service technician replaceable part only.
  • Page 93: Removing The Processor

    Next steps If you are removing a faulty heat sink Install the heatsink, if not remove the procesor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink. 1.
  • Page 94 Steps 1. Align the pin 1 indicator of the processor with the triangle on the socket and place the processor on the socket. NOTE: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to bend the pins in the socket.
  • Page 95: Installing The Processor And Heat Sink Module

    Next steps Install the heatsink. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or heat sink. The heat sink is necessary to maintain proper thermal conditions.
  • Page 96: Expansion Cards And Expansion Card Risers

    Figure 61. Installing the heat sink Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Expansion cards and expansion card risers NOTE: A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not prevent your system from turning on.
  • Page 97 Figure 62. Expansion card riser slot connectors 1. Butterfly Riser connector Figure 63. Butterfly riser 1. PCIe Slot 2 2. PCIe Slot 1 Installing and removing system components...
  • Page 98: Removing An Expansion Card Riser

    Table 70. Expansion card riser configurations  Configurations Expansion card PCIe Slot number Form factor Controlling Slot's electrical risers processor bandwidth/ physical connector Config 0 No Riser Integrated slot BOSS-N1 Processor 1 PCIe Gen3 x4 Config 1 Butterfly Riser Low Profile Processor 1 PCIe Gen4 x8 (x8 connector)
  • Page 99: Removing An Expansion Card From The Riser

    Figure 64. Removing the riser Next steps Install the expansion card riser. Removing an expansion card from the riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Remove the air shroud.
  • Page 100: Installing The Expansion Card In To The Expansion Card Riser

    Figure 65. Removing an expansion card from the riser Next steps Install the expansion card into the riser. Installing the expansion card in to the expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system.
  • Page 101 Figure 66. Removing filler bracket from the riser 2. To Install an expansion card into the riser. a. Align the left slider with the right grove. b. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. Figure 67.
  • Page 102: Installing An Expansion Card Riser

    Installing an expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Remove the air shroud. Steps 1. Hold the riser by the blue touch points and align it to the connector and the guide pin on the system. 2.
  • Page 103: Installing The Boss N1 Blank

    Remove air shroud. Steps Pull the N1 BOSS blank out of the system to remove it. Figure 69. Removing the BOSS N1 blank Next steps Install the BOSS N1 blank Install the BOSS N1 module. Installing the BOSS N1 blank Prerequisites 1.
  • Page 104: Removing The Boss-N1 Module

    Figure 70. Installing the BOSS N1 blank Next steps 1. Follow the procedure listed in After working inside your system. Removing the BOSS-N1 module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system.
  • Page 105 Figure 71. Removing the BOSS-N1 M.2 module 4. Loosen and remove the single screw securing the BOSS N1 cage t the chassis floor. 5. Slide the BOSS-N1 cage to the unlock position and lift from the system to remove. NOTE: The numbers on the image do not depict the exact steps.
  • Page 106: Installing The Boss-N1 Module

    Figure 73. Removing the BOSS-N1 card 8. Loosen and remove the single screw and slide the M.2 NVMe SSD out from the BOSS-N1 carrier. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 74.
  • Page 107 2. Tighten the two screws to secure the BOSS-N1 card to the cage. Figure 75. Installing the BOSS-N1 card 3. Align the BOSS-N1 cage guide pins and slide the module to insert it in the rear wall. 4. Tighten the screw to secure the BOSS-N1 cage to the chassis. 5.
  • Page 108 Figure 77. Installing the M.2 SSD 7. Slide the BOSS-N1 M.2 carrier in to the slot. 8. Close the latch to secure the BOSS-N1 M.2 carrier . Figure 78. Installing the BOSS-N1 M.2 module Next steps Install the air shroud. 2.
  • Page 109: System Battery

    System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type that is recommended by the manufacturer. For more information, see the safety information that shipped with your system.
  • Page 110: Perc Card

    Figure 80. Installing the system battery Next steps Install the expansion card riser(if removed). Install the air shroud. 3. Follow the procedure listed in After working inside your system. PERC card Your system includes dedicated slots on the system board for PERC cards. Removing the internal PERC card Prerequisites 1.
  • Page 111: Installing The Internal Perc Card

    Figure 81. Removing the PERC card Next steps Install the PERC card. Installing the internal PERC card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Remove air shroud.
  • Page 112: Power Supply Units

    The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. The PowerEdge R260 support only one cabled or one non cabled PSU. 1. Follow the safety guidelines listed in Safety instructions.
  • Page 113: Installing A Cabled Power Supply Unit (Psu)

    Figure 83. Removing a cabled power supply unit NOTE: Make note of the cable routing and ensure the same is followed while installing the PSU. Next steps Install the cabled PSU. 2. Follow the procedure listed in After working inside your system.
  • Page 114: Removing A Non Cabled Power Supply Unit (Psu)

    Figure 84. Installing a cabled power supply unit (PSU) Next steps 1. If you have unlatched or removed the cable management accessory, reinstall or relatch it. For information about the cable management when the PSU is removed or installed while the system is in the rack, see the system's cable management accessory documentation at PowerEdge manuals.
  • Page 115: Installing A Non Cabled Power Supply Unit

    Figure 85. Removing a non cabled power supply unit Next steps Install the non cabled PSU. 2. Follow the procedure listed in After working inside your system. Installing a non cabled power supply unit The procedure for installing AC and DC PSUs is identical. Prerequisites 1.
  • Page 116: Power Interposer Board (Pib)

    Figure 86. Installing a non cabled power supply unit Next steps 1. If you have unlatched or removed the cable management accessory, reinstall or relatch it. For information about the cable management when the PSU is removed or installed while the system is in the rack, see the system's cable management accessory documentation at PowerEdge manuals.
  • Page 117: Installing The Pib

    Figure 87. Removing the PIB Next steps Install the PIB. Installing the PIB Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Remove the air shroud. Remove the power supply unit.
  • Page 118: System Board

    Figure 88. Installing the PIB Next steps Install the power supply unit. Install the air shroud. 3. Follow the procedure listed in After working inside your system. System board This is a service technician replaceable part only. Removing the system board Prerequisites 1.
  • Page 119: Installing The System Board

    Figure 89. Removing the system board Next steps Install the system board. Installing the system board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. 3. Remove the following: Air shroud Memory modules Expansion card riser...
  • Page 120: Restoring The System Using Easy Restore

    Figure 90. Installing system board Next steps 1. Replace the following: Trusted Platform Module (TPM) Processor (if removed) Heat sink (if removed) Expansion card riser (if removed) Memory module (if installed) 2. Reconnect all cables to the system board. NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket.
  • Page 121: Manually Update The Service Tag

    About this task Below is a list of options/steps available: Steps 1. Restore the service tag, license, and diagnostics information, press Y 2. Navigate to the Lifecycle Controller based restore options, press N 3. Restore data from a previously created Hardware Server Profile, press F10 NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data.
  • Page 122: Initializing Tpm For Users

    CAUTION: The TPM plug-in module is cryptographically bound to that particular system board after it is installed. When the system is powered on, any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and the removed TPM cannot be installed on another system board. Ensure any keys you have stored on the TPM have been securely transferred.
  • Page 123: Control Panel

    3. From the TPM Security option, select On. 4. Save the settings. 5. Restart your system. Control panel This is a service technician replaceable part only. Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 124: Installing The Right Control Panel

    Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Remove the air shroud. Steps 1. Align and slide the right control panel into the slot on the system. 2.
  • Page 125: Installing The Left Control Panel

    Steps 1. Disconnect the control panel cable from the connector on the system board. 2. Using the screwdriver, loosen and remove the three screws that secure the left control panel the system. 3. Holding the control panel , slide the left control panel out of the system. NOTE: Observe the routing of the cable as you remove the left control panel from the system.
  • Page 126 Figure 95. Installing the left control panel Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Installing and removing system components...
  • Page 127: Chapter 9: Upgrade Kits

    Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 73. Upgrade kits  Kits Related links to service instructions Memory Installing a memory module Installing a drive Processor Installing a processor Storage controller card Installing the expansion car into the the expansion card riser Network card Power supplies...
  • Page 128: Pcie Riser Kit

    Table 74. BOSS-N1 module kit components (continued) Components in kit R260 (quantity) BOSS-N1 power cable for mother board NOTE: *The quantity depends on the purchase order. † NOTE: The quantity depends on the BOSS-N1 card carrier. 1. Power off the system. Remove the BOSS-N1 blank.
  • Page 129 Quantity Filter Media Filter Media NOTE: To maintain optimal system health, Dell Technologies recommends checking and changing the filter media every 3-6 months. Filter media can be ordered from Dell. Before you begin, follow the safety guidelines before working inside the system instructions.
  • Page 130 Figure 97. Installing the filter bezel Next steps After installing, follow the After working inside the system instructions. Upgrade Kits...
  • Page 131: Chapter 10: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
  • Page 132: System Board Jumper Settings

    Table 78. System board jumpers and connectors (continued) Item Connector Description CPU slot Slot for CPU CPU power Power connector for CPU DIMMs DIMM connectors Power connector Power connector for system board PSU event signal cable Connector for PSU event signal cable SATA connector (SL1_PCH_SA1) SATA connector 1 Fan 4...
  • Page 133: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 134: Chapter 11: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • System health and system ID indicator codes • iDRAC Direct LED indicator codes • NIC indicator codes • Power supply unit indicator codes •...
  • Page 135: Idrac Direct Led Indicator Codes

    Table 80. System health and system ID indicator codes (continued) System health and system ID indicator code Condition Blinking blue Indicates that the system ID mode is active. Press the system health and system ID button to switch to system health mode. Solid amber Indicates that the system is in fail-safe mode.
  • Page 136: Power Supply Unit Indicator Codes

    Table 82. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is amber, and activity indicator is blinking green. Indicates that the NIC is connected to a valid network at less than its maximum port speed, and data is being sent or received.
  • Page 137: Drive Indicator Codes

    Table 83. PSU status indicator codes (continued) Power indicator codes Condition same power rating. This results in a PSU mismatch condition or failure to power on the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power.
  • Page 138: Power Button Led

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 139 3. Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1.
  • Page 140: Chapter 12: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 141: Quick Resource Locator For Poweredge R260 System

    Dell Technical Support. ● Automated diagnostic collection — Secure Connect Gateway (SCG) automatically collects system state information from your devices and uploads it securely to Dell. This information is used by Dell Technical Support to troubleshoot the issue. Getting help...
  • Page 142 ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue. The available benefits vary depending on the Dell Service entitlement purchased for your device. For more information about Secure Connect Gateway (SCG), go to www.dell.com/secureconnectgateway.
  • Page 143: Chapter 13: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 144 Task Document Location Managing your system For information about systems management PowerEdge Manuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, OpenManage Manuals and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide.

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