Troubleshooting - LG UltraGear 34GS95QE Owner's Manual
Oled monitor
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Also See for UltraGear 34GS95QE:
- Owner's manual (30 pages) ,
- Quick setup manual (20 pages) ,
- Owner's manual (30 pages)
Table of Contents
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TROUBLESHOOTING
Nothing is displayed on the screen.
•
Is the monitor's power cord plugged in?
- Check if the power cord is correctly plugged into the power outlet.
- If the monitor is in sleep mode (standby mode), move the mouse, or press any key on the keyboard, to
switch the display on.
- Check if the computer is turned on.
•
Is the monitor powered on?
- Check if the input setting is correct. ([Settings] > [Input])
•
Is the [The screen is not currently set to the recommended resolution.] message being displayed?
- This occurs when signals transferred from the PC (graphics card) are out of the recommended horizontal or
vertical frequency range of the monitor. Please see the PRODUCT SPECIFICATION section of this manual to
set the appropriate frequency.
•
Is the [No Signal] message being displayed?
- This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check
the cable and reconnect it.
•
Is the [Out of Range] message being displayed?
- This occurs when signals transferred from the PC (graphics card) are out of the horizontal or vertical
frequency range of the monitor. Please see the PRODUCT SPECIFICATION section of this manual to set the
appropriate frequency.
Do you see an "Unrecognised monitor,
•
Have you installed the display driver?
- Be sure to install the display driver from our web site: http://www.lg.com.
- Make sure to check if the graphics card supports
monitor found" message?
function.
Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
•
Did you select the appropriate resolution?
- If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the
resolution to 1080p or the recommended resolution.
- Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a
dimmed screen, a truncated display area or misalignment of the display.
- The setting methods may be different depending on the computer or operating system, and some
resolutions may not be available depending on the performance of the graphics card. If this is the case,
contact the manufacturer of the computer or graphics card for assistance.
•
Are there spots on the screen?
- When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. It is
not an error, nor is it related to the monitor's performance.
Some features are disabled.
•
Are some functions not available when you press the Menu button?
- The OSD is locked. Disable [OSD Lock] in [General].
No sound from the headset port.
•
Are images displayed using DisplayPort or HDMI input without sound?
- Make sure that the headset port connections are made properly.
- Try increasing the volume with the joystick.
- Set the audio output of the PC to the monitor you are using. (The settings may differ depending on the
operating system (OS) you use.)
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