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OptiPlex All-in-One 7420
Technical Guidebook
Regulatory Model: W31C/W32C
Regulatory Type: W31C002/W32C002
January 2024
Rev. A00

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Summary of Contents for Dell OptiPlex 7420

  • Page 1 OptiPlex All-in-One 7420 Technical Guidebook Regulatory Model: W31C/W32C Regulatory Type: W31C002/W32C002 January 2024 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3 Contents Chapter 1: High Performance and Energy Efficient................5 Chapter 2: Views of OptiPlex All-in-One 7420................6 Right....................................... 6 Left......................................7 Front....................................... 8 Retractable camera ................................9 Bottom....................................10 Back panel.................................... 11 Chapter 3: Specifications of OptiPlex All-in-One 7420..............14 Dimensions and weight..............................14 Processor.....................................
  • Page 4 Acoustic noise emission information for computers shipped with a High Performance processor....53 Chassis enclosure and ventilation requirements......................54 System management features............................55 Dell Client Command Suite for In-Band systems management ..............55 Out-of-Band Systems Management........................55 Chapter 5: Dell ComfortView....................... 57 Chapter 6: Dell Optimizer......................
  • Page 5 High Performance and Energy Efficient To determine the specifications and features of your OptiPlex All-in-One 7420 follow the guidance provided. High Performance and Energy Efficient processors can be determined as follows: ● High Performance: Computers that are shipped with a 46 W, 60 W, or 65 W processor and a power-supply unit. ●...
  • Page 6 Views of OptiPlex All-in-One 7420 Right Figure 1. Right view of OptiPlex All-in-One 7420 1. USB 3.2 Gen 2 (10 Gbps) with PowerShare port Connect devices such as external storage devices, printers, and external displays. Provides a data transfer speed of up to 10 Gbps.
  • Page 7 Left Figure 2. Left view of OptiPlex All-in-One 7420 1. Storage drive activity light The activity light turns on when the computer reads from or writes to storage drives. 2. Universal audio port Connect headphones or a headset (headphone and microphone combo). Views of OptiPlex All-in-One 7420...
  • Page 8 Front Figure 3. Front view of OptiPlex All-in-One 7420 1. Left microphone Provides digital sound input for audio recording and voice calls. 2. Right microphone Provides digital sound input for audio recording and voice calls. 3. Retractable camera Enables you to video-chat, capture photos, and record videos. To protect your privacy, this camera can be retracted when it is not in use.
  • Page 9 Retractable camera Accessing the retractable camera NOTE: Press down on the retractable camera at the top of your computer. The retractable camera pops up above the display, allowing you to access it. To conceal your retractable camera and protect your privacy, press down on the retractable camera until it clicks into place.
  • Page 10 Retractable camera view Figure 5. Retractable camera 1. Camera Enables you to video chat, capture photos, and record videos. 2. Camera-status light Turns on when the camera is in use. Bottom Figure 6. Bottom view of OptiPlex All-in-One 7420 Views of OptiPlex All-in-One 7420...
  • Page 11 Dell for your OptiPlex All-in-One 7420 . 2. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
  • Page 12 NOTE: When USB wake is enabled in the BIOS the computer will power on or wake from hibernation when a USB mouse or keyboard that is connected to this port is used. 5. USB 2.0 (480 Mbps) with SmartPower On Port Connect devices such as external storage devices and printers.
  • Page 13 9. USB 3.2 Gen 2 (10 Gbps) port Connect devices such as external storage devices and printers. Provides a data transfer speed of up to 10 Gbps. 10. Audio line-out port, retaskable Connect an audio device. 11. Power-cable connector Connect a power cable to provide power to your computer. 12.
  • Page 14 Specifications of OptiPlex All-in-One 7420 Dimensions and weight The following table lists the height, width, depth, and weight of your OptiPlex All-in-One 7420. Table 1. Dimensions and weight  Description Values Height: Front height 354.30 mm (13.95 in.) Rear height 354.30 mm (13.95 in.) Width 540 mm (21.26 in.) Depth...
  • Page 15 High Performance processors Table 2. High Performance processors  Description Option one Option two Option three Option four Option five Processor type 14th Gen Intel Core 14th Intel Core 14th Gen Intel Core 14th Gen Intel Core Intel 300 i3-14100 i5-14500 vPro i5-14600 vPro i7-14700 vPro Processor wattage 60 W...
  • Page 16 Energy Efficient processors Table 3. Energy Efficient processors  Description Option one Option two Option three Option four Processor type 14th Gen Intel Core 14th Gen Intel Core 14th Gen Intel Core Intel 300T i3-14100T i5-14500T vPro i5-14600T vPro Processor wattage 35 W 35 W 35 W...
  • Page 17 ● Dell Hybrid Client on Ubuntu Linux 22.04 LTS, 64-bit ● Dell ThinOS ● Windows 10 IoT Enterprise LTSC 2021 For more information about Dell OS Recovery image, see How to Download and Use the Dell OS Recovery Image in Microsoft Windows, at Dell support site.
  • Page 18 Table 5. Memory specifications (continued) Description Values For computers shipped with a 14th Gen Intel Core i5-14600T vPro processor: ● 8 GB: 1 x 8 GB, DDR5, 5600 MT/s, single-channel ● 16 GB: 1 x 16 GB, DDR5, 5600 MT/s, single-channel ●...
  • Page 19 ● Two M.2 2230/2280 slots for solid-state drive NOTE: To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. SATA Not supported Ethernet The following table lists the wired Ethernet Local Area Network (LAN) specifications of your OptiPlex All-in-One 7420.
  • Page 20 Table 9. Wireless module specifications (continued) Description Option one Option two Option three Wireless standards ● Wi-Fi 802.11a/b/g ● Wi-Fi 802.11a/b/g ● Wi-Fi 802.11a/b/g ● Wi-Fi 4 (WiFi 802.11n) ● Wi-Fi 4 (WiFi 802.11n) ● Wi-Fi 4 (WiFi 802.11n) ● Wi-Fi 5 (WiFi 802.11ac) ●...
  • Page 21 Storage This section lists the storage options on your OptiPlex All-in-One 7420. Your OptiPlex All-in-One 7420 supports one of the following storage configurations: ● One M.2 2230/2280 solid-state drive ● Up to two M.2 2230/2280 solid-state drives, only for computers shipped with a High Performance processor The primary drive of your OptiPlex All-in-One 7420 is the M.2 drive where the operating system is installed on.
  • Page 22 Table 13. Camera specifications (continued) Description Values Still image 2.07 megapixel Video 1920 x 1080 (FHD) at 30 fps Diagonal viewing angle: 82 degrees Power The following table lists the power adapter specifications of your OptiPlex All-in-One 7420. Power adapter NOTE: The power adapter specification is only applicable to computers shipped with an Energy Efficient processor.
  • Page 23 Power-supply unit NOTE: The power rating specification is only applicable to computers shipped with a High Performance processor. Table 15. Power rating   Description Values Type 160 W internal power supply unit (PSU), 80 Plus Bronze Input voltage 90 VAC–264 VAC Input frequency 47 Hz–63 Hz Input current (maximum)
  • Page 24 Table 17. Display specifications (continued) Description Option one Option two Display-panel technology In-Plane Switching (IPS) In-Plane Switching (IPS) Display-panel dimensions (active area): Height 296.46 mm (11.67 in.) 296.46 mm (11.67 in.) Width 527.04 mm (20.75 in.) 527.04 mm (20.75 in.) Diagonal 604.70 mm (23.81 in.) 604.70 mm (23.81 in.) Display-panel native resolution...
  • Page 25 Table 19. Hardware security   Hardware security Kensington security-cable slot Chassis intrusion switch Trusted Platform Module (Discrete TPM Enabled) SafeBIOS including Dell Off-host BIOS Verification BIOS Resilience BIOS Recovery, and additional BIOS Controls SafeID including Trusted Platform Module (TPM) 2.0 Self-Encrypting Drives (SED)
  • Page 26 Table 20. Environmental  (continued) Feature Values ENV0424 compliant NOTE: Wood‐based fiber packaging contains a minimum of 35% recycled content by total weight of wood‐based fiber. Packaging that contains without wood‐based fiber can be claimed as Not Applicable. The anticipated required criteria for EPEAT 2018.
  • Page 27 Engineering specifications Physical system dimensions The following table provides the physical dimensions of your OptiPlex All-in-One 7420. NOTE: System weight and shipping weight are based on a typical configuration and may vary based on your system configuration. A typical configuration includes integrated graphics, one hard drive, and one optical drive. Table 22.
  • Page 28 Table 22. Physical system dimensions (continued) Feature Values Shipping weight (including packaging materials) 12.04 kg (26.54 lb) Packaging parameters with height adjustable stand Height ● ROW: 798 mm (31.42 in.) ● DAO: 833 mm (32.80 in.) Width 495 mm (19.49 in.) Depth 193 mm (7.60 in.) Shipping weight (including packaging materials)
  • Page 29 Stands and mounts Fixed stand NOTE: The unit of measurements is in millimeter (mm). Engineering specifications...
  • Page 30 Height Adjustable Stand (HAS) NOTE: The unit of measurements is in millimeter (mm). NOTE: The Height Adjustable Stand can go up and down by up to 100 mm, swivel left/right up to 45 degrees, and pivot up to 90 degrees. Engineering specifications...
  • Page 31 VESA mount The VESA mount compatibility for OptiPlex All-in-One 7420 is 100x100 mm. Ethernet Intel Ethernet Connection i219-LM The following table lists the i219-LM specifications. Table 25. Intel Ethernet Connection i219-LM specifications  Feature Values External connector type RJ45 Data rate 10/100/1000 Mbps Controller Details Controller bus architecture...
  • Page 32 Table 25. Intel Ethernet Connection i219-LM specifications (continued) Feature Values 1000 Mbps 1000BASE-T (full-duplex) Environmental Operating temperature range 0°C–85°C (32°F–185°F) Operating humidity 20% to 80% (non condensing) Operating system driver Support ● Windows (x64) ● Ubuntu Manageability ● Wakeup On LAN ●...
  • Page 33 Table 26. Intel AX201 specifications (continued) Feature Values ● WPA3 Authentication protocols ● 802.1X EAP-TLS ● EAP-TTLS/MSCHAPv2 ● PEAPv0 -MSCHAPv2 (EAP-SIM, EAP-AKA) Encryption ● 64-bit and 128-bit WEP ● TKIP ● 128-bit AES-CCMP ● 256-bit AES-GCMP Product safety ● UL ● C-UL ●...
  • Page 34 Table 27. Intel AX211 specifications  Description Specifications Host interface CNVio Network standard IEEE 802.11a/b/g/n/ac/ax, 160 MHz channel use, MU-MIMO, new 6 GHz band Wi-Fi Alliance certifications Wi-Fi CERTIFIED 6, Wi-Fi CERTIFIED a/b/g/n/ac,WMM, WMM-Power Save, WPA2, WPA3, WPS, PMF,Wi-Fi Direct, Wi-Fi Agile Multiband NOTE: Other names and brands may be claimed as the property of others.
  • Page 35 Table 27. Intel AX211 specifications (continued) Description Specifications Bluetooth data encryption 128-bit encryption Bluetooth output power Power class 1 Operating temperature 0°C to + 50°C (Full performance at shield temperatures up to 80°C) Storage temperature -40°C to +70°C Humidity Up to 90% RH non-condensing (at temperatures of 25°C to 35°C) Realtek RTL8852BE, 2x2, Wi-Fi 6 (Wi-Fi 802.11 a/b/g/n/ac/ax), Bluetooth 5.3...
  • Page 36 Table 28. Realtek RTL8852BE specifications (continued) Bluetooth profiles supported Support for Microsoft Inbox Bluetooth profiles in Windows Bluetooth data encryption 128-bit encryption Operating temperature 0°C to + 70°C Storage temperature -40°C to +85°C NOTE: *Other names and brands may be claimed as the property of others GPU—Integrated Intel UHD Graphics 710 Table 29.
  • Page 37 Intel UHD Graphics 730 Table 30. Intel UHD Graphics 730  Feature Specifications Bus type Integrated Memory type Shared memory Graphics level Intel Core i3/i3T Estimated Maximum Power Consumption (TDP) ● Intel Core i3: 60 W ● Intel Core i3T: 35 W Overlay planes Operating systems graphics/ video API support DirectX 12, OpenGL (4.6)
  • Page 38 Table 31. Intel UHD Graphics 770 (continued) Feature Specifications ● One HDMI 2.1 port, only on computers shipped with High Performance processors Multiple display support NOTE: The HDMI 2.1 port is only available on computers shipped with High Performance Processors With 2 displays ●...
  • Page 39 Table 33. 1 TB SSD specifications (continued) Power source Power consumption (reference only) ● Idle: 5 mW (PS4) ● Active: 4 W Environmental operating conditions (non-condensing) Temperature range 0°C to 70°C Relative humidity range 10% to 90% Op shock 1500G Environmental non-operating conditions (non-condensing) Temperature range -40°C to 70°C Relative humidity range...
  • Page 40 Table 35. 256 GB SSD specifications (continued) Height (approximate) 3.50 mm (0.17 in.) Width (approximate) 22 mm (0.87 in.) Depth (approximate) 30 mm (1.18 in.) Interface type PCIe Gen4 Speed (maximum) 64 Gb/s (up to 4 lanes) MTTF 1.4M hours Logical blocks 500,118,192 Power source Power consumption (reference only)
  • Page 41 Table 36. 512 GB SSD specifications (continued) Relative humidity range 5% to 95% M.2 2230, 1 TB, PCIe NVMe Gen4 x4, Class 35 SSD The following table lists the M.2 2230, 1 TB SSD specifications. Table 37. 1 TB SSD specifications  Capacity 1 TB Height (approximate)
  • Page 42 Table 38. 256 GB SSD, self-encrypting drive specifications (continued) ● Idle: 5 mW (PS4) Power consumption (reference only) ● Active: 4 W Environmental operating conditions (non-condensing) Temperature range 0°C to 70°C Relative humidity range 10% to 90% Op shock 1500G Environmental non-operating conditions (non-condensing) Temperature range -40°C to 70°C Relative humidity range...
  • Page 43 Table 40. 1 TB SSD specifications  (continued) Description Values Height (approximate) 2.38 mm (0.17 in.) Width (approximate) 22 mm (0.87 in.) Depth (approximate) 80 mm (3.15 in.) Interface type PCIe Gen4 Speed (maximum) 64 Gb/s (up to 4 lanes) MTBF 1.4M hours Logical blocks 2,000,409,264...
  • Page 44 Table 41. 2 TB SSD specifications  (continued) Description Values Environmental non-operating conditions (non-condensing) Temperature range -40°C to 70°C Relative humidity range 5% to 95% M.2 2280, 512 GB, PCIe NVMe Gen4 x4, Opal Self-Encrypting Class 40 Solid-State Drive The following table lists the M.2 2280, 512 GB SSD, self-encrypting drive specifications. Table 42.
  • Page 45 Table 43. Media-card reader (standard offering) (continued) Support Specification Versions Secure Digital (SD) 4.0 Power source Max Power Requirements 0.8 A Supply Voltage Range 3.3 V/1.8 V Power Consumption Standby less than 0.08 mA at 3.3 VDC Environmental operating conditions (Non-condensing) Operating Temperature Range 0°C to 70°C Relative Humidity Range...
  • Page 46 The following table lists the recommended accessories on your OptiPlex All-in-One 7420. Table 47. Accessories  Accessories Audio Dell Wired Headset - WH3024 Keyboard Dell Premier Multi-Device Wireless Keyboard and Mouse - KM7321W Mouse Dell Premier Multi-Device Wireless Keyboard and Mouse - KM7321W Additional monitor Dell 24 Monitor - P2423D Stands ●...
  • Page 47 Security Software security The following table lists the software security details of your OptiPlex All-in-One 7420. Table 48. Software security   Security options McAfee Small Business Security 30-day free trial McAfee Small Business Security 12-month subscription McAfee Small Business Security 36-month subscription Intel Guard Technologies &...
  • Page 48 Mil-SPEC, for computers with Energy Efficient processors The OptiPlex All-in-One 7420 meets military specifications for the following MIL-STD 810H tests verified by SGS laboratories: Table 50. Military specifications   Test category Test method Test parameters Result Altitude (Storage/Air MIL-STD-810H, Method ●...
  • Page 49 Procedure V during test ● 185 g, 2 ms Half Sine 2 shocks/axis/direction for a total of 12 shocks NOTE: Dell to use noted test to replace MIL- STD-8108, Method 516.8, Procedure V, Table 516.8- XIII Bench handling MIL-STD-810H, Method ●...
  • Page 50 Mil-SPEC, for computers with High Performance processors The OptiPlex All-in-One 7420 meets military specifications for the following MIL-STD 810H tests verified by SGS laboratories: Table 51. Military specifications   Test category Test method Test parameters Result Altitude (Storage/Air MIL-STD-810H, Method ●...
  • Page 51 Procedure V during test ● 185 g, 2 ms Half Sine 2 shocks/axis/direction for a total of 12 shocks NOTE: Dell to use noted test to replace MIL- STD-8108, Method 516.8, Procedure V, Table 516.8- XIII Bench handling MIL-STD-810H, Method ●...
  • Page 52 Table 52. Category B: Test configuration for OptiPlex All-in-One 7420 with Intel 300T processor/2 x 32 GB memory/M.2 SSD/180 W power adapter  Component Test Configuration Intel 300T Memory 32 GB + 32 GB HDD (#, capacity) M.2 solid-state drive None Graphics Adapter Intel UHD Graphics 710 Power adapter...
  • Page 53 The Declared Noise Emission in accordance with ISO 9296 is as follows (all values L and K expressed in bels; 1 bel=10 WA,m decibels, re 10-12 Watts. The Declared A-weighted Sound Pressure Level in decibels (re 2x10-5 Pa), are measured in accordance with ISO 7779 7.6.1, 7.6.2, and C.15.2 and declared in accordance with ISO 9296 and rounded to nearest tenth of a bel per ISO 9296 section 4.4.2 Table 56.
  • Page 54 Table 59. Category B: Test results for OptiPlex All-in-One 7420 with Intel 300 processor/2 x 32 GB memory/M.2 SSD/160 W Bronze power supply  Operating Mode Sound Power, Declared Sound Power, Sound Pressure Declared mean mean A-wieghted level, Statistical adder for A weighted emission level, L pA,m (bels)
  • Page 55 Dell Client Command Suite. In-Band management meaning that the Operating System is functional and the device is connected to a network so that it can be managed. The Dell Client Command Suite of tools can be leveraged individually or with a systems management console like SCCM, LANDESK, KACE, etc.
  • Page 56 For processors with vPro, Intel vPro provides an enhanced level of integrated security, hardware-level security, and comprehensive cyber defense. Intel vPro allows you to remotely power on devices, streamline PC life cycle management without compromising productivity, secure repair, and maintain when needed. Intel vPro Enterprise continues to raise the bar with enterprise–grade security and manageability features for enterprise and managed businesses of all sizes.
  • Page 57 Dell CinemaColor Dell CinemaColor (DCC) combines the hardware and software to deliver clear visuals that appear every bit as vibrant as the world around you. The DCC has four color profiles that optimize these settings depending on the content and your surroundings.
  • Page 58 Dell Optimizer This section details the Dell Optimizer specifications of your OptiPlex All-in-One 7420. On OptiPlex All-in-One 7420 with Dell Optimizer, the following features are supported: ● Express Connect—Automatically joins the access point with the strongest signal, and directs bandwidth to conferencing applications when in use.
  • Page 59 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 62. Self-help resources  Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app Figure 9.

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