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Chapter 6
Troubleshooting the VG248
Table 6-2
Network and System Errors and Warnings Explanation (continued)
System
Error
DHCP
Invalid TFTP
information
received from
DHCP server
DNS
No response
from primary
server
DNS
Server address
not configured
FTP
Invalid
password
entered
OL-1209-02
Explanation
Although the VG248
received TFTP
information from the
DHCP server, it was not
valid.
The VG248 might not
have enough
information to retrieve
telephony port
configuration or register
with
Cisco CallManager.
The DNS server failed
to respond to one or
more requests from the
VG248.
A DNS query has been
attempted, but no DNS
server has been
configured.
An attempt was made to
connect to the VG248
via FTP with the wrong
password.
Cisco VG248 Analog Phone Gateway Software Configuration Guide
Troubleshooting Software Errors
Action
Check configuration of DHCP server. If
errors persist, assign a static IP address and
manually enter settings for the TFTP server.
Refer to the
"Configuring Network
Settings" section on page 2-4
assigning a static IP address.
If the VG248 has a static IP address,
1.
verify the DNS server has been
configured. Refer to the
DNS Server" section on page 2-9
details.
2.
Verify that the DNS server is working
properly.
1.
If the VG248 has a static IP address,
verify the DNS server has been
configured. Refer to the
DNS Server" section on page 2-9
details.
If you are using DHCP, the DHCP
2.
server has not provided a DNS server.
Check the DHCP server configuration.
Verify that you have entered the password
for the highest level of security currently
set. When using FTP, if you have both a
login and an enable password set, you must
use the enable password.
Refer to the
"Configuring Passwords"
section on page 2-11
for details.
for details on
"Setting the
for
"Setting the
for
6-7
- Quick Links:
- Accessing Configuration Options
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