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If the diagnostic programs do not detect any hardware errors but the problem
remains during normal server operations, a software error might be the cause. If
you suspect a software problem, see the information that comes with your software.
Diagnostic text messages
Diagnostic text messages are displayed while the tests are running. A diagnostic
text message contains one of the following results:
Passed: The test was completed without any errors.
Failed: The test detected an error.
User Aborted: You stopped the test before it was completed.
Not Applicable: You attempted to test a device that is not present in the server.
Aborted: The test could not proceed because of the server configuration.
Warning: The test could not be run. There was no failure of the hardware that was
being tested, but there might be a hardware failure elsewhere, or another problem
prevented the test from running; for example, there might be a configuration
problem, or the hardware might be missing or is not being recognized.
The result is followed by an error code or other additional information about the
error.
Viewing the test log
To view the test log when the tests are completed, select Utility from the top of the
screen and then select View Test Log. The test-log data is maintained only while
you are running the diagnostic programs. When you exit from the diagnostic
programs, the test log is cleared.
To save the test log to a file on a diskette or to the hard disk, click Save Log on the
diagnostic programs screen and specify a location and name for the saved log file.
Notes:
1. To create and use a diskette, you must add an optional external diskette drive to
2. To save the test log to a diskette, you must use a diskette that you have
Diagnostic error codes
The following table describes the error codes that the diagnostic programs might
generate and suggested actions to correct the detected problems.
If the diagnostic programs generate error codes that are not listed in the table,
make sure that the latest levels of BIOS, Remote Supervisor Adapter II SlimLine,
and ServeRAID code are installed.
In the error codes, x can be any numeral or letter. However, if the three-digit
number in the central position of the code is 000, 195, or 197, do not replace a
CRU or FRU. These numbers appearing in the central position of the code have the
following meanings:
112
IBM System x3850 Type 8864: Problem Determination and Service Guide
the server.
formatted yourself; this function does not work with preformatted diskettes. If the
diskette has sufficient space for the test log, the diskette can contain other data.
- Quick Links:
- Post Error Codes
- Light Path Diagnostics
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