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DVD Super Multi drive
For more information, refer to Chapter 4,
Problem
You cannot access a
CD/DVD in the drive
User's Manual
Operating
Procedure
Make sure the drive's drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. Refer to the
Chapter 4,
Operating
cleaning.
Troubleshooting
Basics.
Media care
section in
Basics, for details on
9-11
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