Product
Region of Purchase
HP Vectra and
e-pc models
Worldwide
ending with B
HP e-pc models
Europe, Middle East, Africa,
not ending
North America, Latin America
with B
and Japan
Vietnam, Hong Kong, India,
Indonesia, Korea and rest of
Asia Pacific
HP Vectra
models not
North America
ending with B
Europe, Middle East, Africa
Latin America
China
Japan
New Zealand, Thailand
Australia, Philippines,
Singapore, Malaysia
Vietnam, Hong Kong, India,
Indonesia, Korea and rest of
Asia Pacific
The information contained in this warranty is subject to change without notice.
If You Have a Problem:
•
Check you have your product receipt
•
Run HP e-DiagTools (refer to page 13)
•
Check your Warranty Entitlement (see above)
•
Contact your local Customer Care Center (refer to page 17) or
your HP Authorized Service Provider
Paper not bleached with chlorine
Part Number 5970-5270-EN
Printed 01/2002
Warranty Entitlement Information as of January 2002
Vectra VL400, VL410, VL420, VL800,
VL830, XE310, XE320, e-pc 40, e-pc
42
e-pc 40, e-pc 42
e-pc 40, e-pc 42
Vectra VL400, VL420, VL800, VL830
Vectra XE310, XE320
Vectra VL400, VL410, VL420, VL800,
VL830
Vectra XE310
Vectra VL400, VL410, VL420, VL800,
VL830, XE310, XE320
Vectra VL420, VL800, XE310, XE320
Vectra VL410, VL420, VL800
Vectra XE310, XE320
Vectra VL410, VL420, VL800, XE310,
XE320
Vectra VL410, VL420, VL800
Vectra XE310, XE320
Vectra VL410, VL420, VL800, XE310,
XE320
Warranty Terms and Conditions
1-year Next Business Day Onsite
3-year Next Business Day Onsite
1-year Next Business Day Onsite
3-year Next Business Day Onsite
First year: Next Business Day Onsite
Second and Third year: Free Parts Exchange
3-year Next Business Day Onsite
First year: Next Business Day Onsite
Second and Third year: Free Parts Exchange
First year: Next Business Day Onsite
Second and Third year: Free Parts Exchange
First year: Next Business Day Onsite
Second and Third year: Return to Bench
First year: Next Business Day Onsite
Second and Third year: Free Parts Exchange
1-year Next Business Day Onsite
3-year Next Business Day Onsite
3-year Next Business Day Onsite
First year: Next Business Day Onsite
Second and Third year: Free Parts Exchange
First year: Next Business Day Onsite
Second and Third year: Free Parts Exchange