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Lenovo ThinkCentre A35 Quick Reference Manual
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Lenovo ThinkCentre A35 Quick Reference Manual

Lenovo ThinkCentre A35 Quick Reference Manual

(english) quick reference for thinkcentre a35 (type 8139)
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Download this manual See also: Service Manual
Quick Reference
Inside
- Important safety information
- Warranty and other notices
- Computer setup
- Software recovery
- Troubleshooting and diagnostics
- Help and service

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Table of Contents
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Summary of Contents for Lenovo ThinkCentre A35

  • Page 1 Quick Reference Inside - Important safety information - Warranty and other notices - Computer setup - Software recovery - Troubleshooting and diagnostics - Help and service...
  • Page 3 Quick Reference...
  • Page 4 RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is unable to accept this Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable,...

  • Page 5: Table Of Contents

    . 19 Basic troubleshooting . . 19 Error codes . 21 POST beep codes . 22 Chapter 5. Getting information, help, and service . . 23 Getting information . 23 © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 6 Getting help and service . . 23 Purchasing additional services . . 25 Appendix A. Lenovo Statement of Limited Warranty . . 27 Part 1 - General Terms . . 27 Part 2 - Country-unique Terms . . 31 Part 3 - Warranty Information .

  • Page 7: Important Safety Information

    Or, they might indicate a potential safety issue. However, do not take risks or attempt to diagnose the situation yourself. © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.

  • Page 8: General Safety Guidelines

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 9: Power Cords And Power Adapters

    expressly identifies CRUs as such, and provides documentation with instructions when it is appropriate for customers to replace those parts. You must closely follow all instructions when performing such replacements. Always make sure that the power is turned off and that the product is unplugged from any power source before you attempt the replacement.

  • Page 10: Extension Cords And Related Devices

    Protect the cord and power adapters from liquids. For instance, do not leave your cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the cord or power adapter has been stressed by misuse. Liquids can also cause gradual corrosion of the power cord terminals and/or the connector terminals on the adapter which can eventually result in overheating.

  • Page 11: Heat And Product Ventilation

    ThinkPad notebook PCs utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

  • Page 12: Cd And Dvd Drive Safety

    become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover or disable these features. You should inspect your desktop computer for dust accumulation at least once every three months. Before inspecting your computer, turn off the power and unplug the computer’s power cord from the electrical outlet;...

  • Page 13: Additional Safety Information

    Additional safety information Danger Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.

  • Page 14: Modem Safety Information

    Do not: v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations. Modem safety information Caution To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.

  • Page 15: Power Supply Statement

    Caution Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. Removing the covers of the CD-ROM drive or DVD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive or DVD-ROM drive.
  • Page 16 Quick Reference...

  • Page 17: Additional Help

    CRU removal and installation instructions v Publications v Troubleshooting information v Parts information v Downloads and drivers v Links to other useful sources of information v Phone support list © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 18 Quick Reference...

  • Page 19: Chapter 1. Arranging Your Workspace

    Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Even reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place the monitor at right © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.

  • Page 20: Air Circulation

    angles to windows and other light sources, when possible. Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You might have to adjust the Brightness and Contrast controls on the monitor as the room lighting changes throughout the day.

  • Page 21: Chapter 2. Setting Up Your Computer

    4. Connect the monitor cable to the monitor connector on the computer. v If you have a Standard Video Graphics Array (SVGA) monitor, connect the cable to the connector as shown. © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 22 Note: If your model has two monitor connectors, be sure to use the connector on the accelerated graphics port (AGP) adapter. v If you have a digital video interface (DVI) monitor, connect the cable to the connector as shown. Note: Your computer must have an adapter installed that supports the DVI monitor.
  • Page 23 6. If you have audio devices, attach them using the following instructions. For more information about speakers, see steps 7 and 8. 1 Audio line-in This connector receives audio signals from an external audio device, such as a stereo system. 2 Audio line-out This connector sends audio signals from the computer to external devices, such as powered stereo speakers.
  • Page 24 139 4 13 94 1 USB Use these connectors to attach a device that requires a Universal Serial Bus (USB) connection, such as a mouse, scanner, printer, or personal digital assistant (PDA). 2 Serial Use this connector to attach an external modem, serial printer, or other device that uses a 9-pin serial connector.

  • Page 25: Turning On Power

    Note: For more information about connectors, see Access IBM on your computer desktop. Turning on power Turn on the monitor and other external devices first, and then turn on the computer. When the power-on self-test (POST) is finished, the logo window closes.

  • Page 26: Updating Your Operating System

    Keep this Quick Reference in a safe place. It is the only publication that has important information about reinstalling factory-installed software. Chapter 3, “Recovering software,” on page 11 contains the information about recovering factory-installed software. Updating your operating system Microsoft makes updates available for various operating systems through the Microsoft Windows Update Web site.

  • Page 27: Shutting Down The Computer

    Date of purchase ______________________________________________ You can register your computer over the Internet at the following Web site: http://www.lenovo.com/register When you register your computer, you will receive the following benefits: v Faster service when you call for help v Automatic notification of free software and special promotional offers For more information about registering your computer, refer to the Access IBM program.
  • Page 28 Quick Reference...

  • Page 29: Chapter 3. Recovering Software

    It is a good idea to create a set of Product Recovery discs as soon as possible. © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.

  • Page 30: Backup And Recovery

    Note: Your Microsoft Windows license permits you to create only one set of Product Recovery discs, so it is important that you store the discs in a safe place after you make them. To create Product Recovery discs, do the following: 1.

  • Page 31: Using The Rescue And Recovery Workspace

    v On a network drive v On recordable CDs or DVDs (a recordable CD or DVD drive is required for this option) After you have backed up your hard disk, you can restore the complete contents of the hard disk, restore selected files only, or restore only the Windows operating system and applications.
  • Page 32 backup operation. You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk, a USB device, or a network drive. v Restore your hard disk from Rescue and Recovery backup: Once you perform a backup operation using the Rescue and Recovery program, you can perform restore operations from the Rescue and Recovery workspace, even if you cannot start Windows.

  • Page 33: Solving Recovery Problems

    Note: After restoring your hard disk to the original factory content, you might have to reinstall some software o drivers. See ″Post-recovery notes″ for details. v For information about other features of the Rescue and Recovery workspace, click Help. Post-recovery notes Notes: 1.

  • Page 34: Creating And Using Rescue Media

    1. If you are not already connected to the Internet, connect now. 2. Open an Internet browser and go to the following Web address: http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483 3. Insert a blank diskette into diskette drive A. 4. Double-click on the Recovery Repair rnrrepair.exe file; then follow the instructions on the screen.

  • Page 35: Recovering Or Installing Device Drivers

    The latest device drivers for factory-installed devices are also available on the World Wide Web at http://www.lenovo.com/think/support/. To recover a device driver for an factory-installed device, do the following: 1. Start your computer and operating system.

  • Page 36: Setting A Rescue Device In The Startup Sequence

    Panel) to reinstall the device driver. Not all device drivers can be reinstalled using this program. In the Add New Hardware program, when prompted for the device driver that you want to install, click Have Disk and Browse. Then select the appropriate device-driver (.inf) file from the device subfolder.

  • Page 37: Chapter 4. Troubleshooting And Diagnostics

    (AGP) option slot rather than the one in the rear of the system board. See Step 4 on page 3. If you cannot correct the problem, have the computer serviced. © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 38 Symptom Action The keyboard does not Verify that: work. The computer v The computer and monitor are turned on and the does not respond to the brightness and contrast controls are set correctly. keyboard. v The keyboard is securely connected to the keyboard connector on the computer.

  • Page 39: Error Codes

    Error codes The following table includes some of the more common error codes that might be displayed when your computer is performing the power-on self-test (POST). v Record error codes that are displayed. If you call for service, you will be asked for the error codes.

  • Page 40: Post Beep Codes

    POST beep codes Another way for POST to notify you of errors is through a series of audible beeps. A beep pattern represents a numeric value and provides further information about the location of a potential problem. The following are the most common POST beep codes that you might hear when starting your computer.

  • Page 41: Chapter 5. Getting Information, Help, And Service

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo, products manufactured by Lenovo, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 42: Calling For Service

    Engineering Change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.

  • Page 43: Purchasing Additional Services

    Support phone list. If the number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative. In all other countries or regions, contact your reseller or marketing representative. Other services If you travel with your computer or relocate it to a country where your...
  • Page 44 Quick Reference...

  • Page 45: Appendix A. Lenovo Statement Of Limited Warranty

    Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by Lenovo Group Limited or one of its subsidiaries (called ″Lenovo″) in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale.
  • Page 46 Lenovo is not responsible; and v any non-Lenovo products, including those that Lenovo may procure and provide with or integrate into a Lenovo Machine at your request.
  • Page 47 Exchange of a Machine or Part When the warranty service involves the exchange of a Machine or part, the item your Service Provider replaces becomes Lenovo’s property and the replacement becomes yours. You represent that all removed items are genuine and unaltered.
  • Page 48 Limitation of Liability Lenovo is responsible for loss of, or damage to, your Machine only while it is 1) in your Service Provider’s possession or 2) in transit in those cases where Lenovo is responsible for the transportation charges. Neither Lenovo nor your Service Provider are responsible for any of your confidential, proprietary or personal information contained in a Machine which you return for any reason.

  • Page 49: Part 2 - Country-Unique Terms

    Judges of Quito. MEXICO Jurisdiction: The following is added after the first sentence: Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Federal Courts of Mexico City, Federal District. Appendix A. Lenovo Statement of Limited Warranty...
  • Page 50 Limitation of Liability: The following replaces item 1 of this section: 1. damages for bodily injury (including death) or physical harm to real property and tangible personal property caused by Lenovo’s negligence; and Governing Law: The following replaces "laws of the country in which you acquired the Machine"...
  • Page 51 Limitation of Liability: The following is added to this section: Where Lenovo is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, Lenovo’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
  • Page 52 2. as to any other actual damage arising in any situation involving nonperformance by Lenovo pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim.
  • Page 53 Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which Lenovo provides, if you require the goods for the purposes of a business as defined in that Act.
  • Page 54 Machine in any of those countries from a Service Provider, provided the Machine has been announced and made available by Lenovo in the country in which you wish to obtain service.
  • Page 55 Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from a Service Provider, provided the Machine has been announced and made available by Lenovo in the country in which you wish to obtain service..
  • Page 56 Therefore, pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application of paragraph 595 (1) figure 7 of the Code. Lenovo may, however, institute proceedings in a competent court in the country of installation.
  • Page 57 Except as otherwise provided by mandatory law: 1. Lenovo’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty or due to any other cause related to this...
  • Page 58 In case your Service Provider is unable to repair a Lenovo Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 59 The second paragraph does not apply. What Lenovo Will Do to Correct Problems: The following is added to this section: During the warranty period, Lenovo will reimburse you for the transportation charges for the delivery of the failing Machine to IBM Service.
  • Page 60 What Lenovo Will Do to Correct Problems: The following is added to this section: During the warranty period, transportation for delivery of the failing Machine to Lenovo or IBM service will be at Lenovo’s expense. Limitation of Liability: The following paragraph is added to this section:...
  • Page 61 1. Lenovo will accept unlimited liability for death or personal injury caused by the negligence of Lenovo. 2. Subject always to the Items for Which Lenovo is Not Liable below, Lenovo will accept unlimited liability for physical damage to your tangible property resulting from the negligence of Lenovo.

  • Page 62: Part 3 - Warranty Information

    NOTE: ″Region″ means either Hong Kong or Macau Special Administrative Region of China. A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides warranty service without charge for: a. parts and labor during the first year of the warranty period; and b.

  • Page 63: Types Of Warranty Service

    1. Customer Replaceable Unit (″CRU″) Service Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs require some technical skill and tools. CRU information and replacement instructions are shipped with your Machine and are available from Lenovo at any time on your request.
  • Page 64 After the Machine has been repaired or exchanged, it will be made available for your collection or, for Mail-in Service, the Machine will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. You are responsible for the subsequent installation and verification of the Machine.

  • Page 65: Guarantee Supplement For Mexico

    All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee for installation defects from the date of purchase. Lenovo is not responsible for the information in such software programs and/or any additional software programs installed by you or installed after purchase of the product.
  • Page 66 Blvd. Oscar Flores Sánchez No. 8951 Col. Puente Alto C.P. 32690 Cd. Juarez, Chihuahua Marketing by: Lenovo de México, Comercialización y Servicios, S. A. de C. V. Alfonso Nápoles Gándara No 3111 Parque Corporativo de Peña Blanca Delegación Álvaro Obregón México, D.F., México...

  • Page 67: Appendix B. Customer Replacement Units (Crus)

    Contact the Support Center. For the telephone number of the Support Center for your country or region, see “Worldwide Telephone List for Customers and Business Partners” on page 46. v The replacement instructions that ship with your new CRU. © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 68 Quick Reference...

  • Page 69: Appendix C. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 70: Television Output Notice

    The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites.

  • Page 71: Electronic Emissions Notices

    Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.

  • Page 72: Industry Canada Class B Emission Compliance Statement

    Note: If the device is an internal modem, a second FCC registration label is also provided. You may attach the label to the exterior of the computer in which you install the Lenovo modem, or you may attach the label to the external DAA, if you have one. Place the label in a location that is easily accessible, should you need to provide the label information to the telephone company.
  • Page 73 in advance; if advance notice is not practical, you will be notified as soon as possible. You will be advised of your right to file a complaint with the FCC. 4. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of your equipment.

  • Page 74: Power Cord Notice

    To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Power cords provided by Lenovo in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
  • Page 75 Power cord part number Used in these countries and regions 6952301 Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Turks and Caicos Islands, Canada, Cayman Islands, Costa Rica, Columbia, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States, Venezuela...

  • Page 76: Polyvinyl Chloride (Pvc) Cable And Cord Notice

    WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. For additional WEEE information go to: http://www.lenovo.com/lenovo/environment. Quick Reference...
  • Page 78 Part Number: 7TA43-096 Printed in USA (1P) P/N: 7TA43-096...

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