See Chapter 7, “Parts listing, IntelliStation M Pro Types 6225 and 6228,” on page 105, to determine if the component being replaced is a FRU or a CRU. Before servicing an IBM product, be sure to read Appendix B, “Safety information,” on page 115.
Online support You can download the most current diagnostic, BIOS flash, and device-driver files from http://www.ibm.com/pc/support/. IntelliStation M Pro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide...
Creating and using an IBM Enhanced Diagnostics diskette ..17 Creating an IBM Enhanced Diagnostics diskette ... . 17 Using the IBM Enhanced Diagnostics diskette ... . 18 Creating an emergency recovery-repair diskette .
Page 8
Removing the side cover ....32 Replacing the side cover ....33 Removing and Installing the Bezel .
Page 9
Hard disk drive checkout ..... 101 Host built-in self-test (BIST) ....101 Bus fault messages .
Page 10
viii IntelliStation M Pro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide...
Safety Information This document is in PDF on the IBM IntelliStation Documentation CD. It contains translated caution and danger statements. Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information document.
Features and specifications The following information is a summary of the features and specifications of the computer. Depending on the computer model, some features might not be available, or some specifications might not apply. Table 1. Features and specifications Microprocessor: Integrated functions: Electrical input: ™...
Server controls, connectors, and LEDs This section identifies the controls, light-emitting diodes (LEDs), and front connectors on IntelliStation M Pro Types 6225 and 6228. See “Input/output connectors” on page 61 for an illustration of the connectors on the rear of the computer..
USB connectors Use these connectors to connect USB devices to your computer, using redundant Plug and Play technology. Microphone connector (pink) Use this connector to connect a microphone to your computer when you want to record voices or other sounds on the hard disk. You can also use this connector (and a microphone) with speech-recognition software.
The computer can also be turned on in any of the following ways: v If a power failure occurs while the computer is turned on, the computer will restart automatically when power is restored. ® v When you connect your computer to power for the first time, the Wake on LAN feature can turn on the computer.
Chapter 2. Configuring the computer Detailed information about configuring the computer is in the IBM IntelliStation User’s Guide on the IBM IntelliStationDocumentation CD. The latest information about these programs and the most recent device-driver files are available at http://www.ibm.com/pc/support. Configuration programs and capabilities...
Starting the Configuration/Setup Utility program Complete the following steps to start the Configuration/Setup Utility program: 1. Turn on the computer and watch the monitor screen. If your computer is already on when you start this procedure, you must shut down the operating system, turn off the computer, wait a few seconds until all in-use LEDs go off, and restart the computer.
Complete the following steps to perform the checkout procedure: IS THE COMPUTER PART OF A CLUSTER? YES. Schedule maintenance for the computer. Shut down all computers related to the cluster. Run the storage test. NO. Go to step 002 . IF THE COMPUTER IS NOT PART OF A CLUSTER: 1.
POST error log When you turn on the computer, the power on self-test (POST) performs a series of tests to check the operation of system components and some of the installed options. If POST finishes without detecting any problems, the first window of the operating system opens or an application program starts.
You can also download the latest version of the diagnostic programs from http://www.ibm.com/pc/support/ and use the downloaded file to create an IBM Enhanced Diagnostics diskette. See “Creating an IBM Enhanced Diagnostics diskette”...
Select Run diagnostics to start the diagnostics programs. (Optionally, insert the IBM Enhanced Diagnostics diskette and restart the computer. See “Using the IBM Enhanced Diagnostics diskette” on page 18 for more information.) 2. Run the applicable diagnostics program and when the Diagnostic Programs screen appears, select Utility.
Page 24
b. The system maintains the test-log data only while the Enhanced Diagnostics program is running. When you end the Enhanced Diagnostics program, the test log is cleared. IntelliStation M Pro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide...
If your hard disk drive, including the partition where the Product Recovery program is located, becomes damaged or you replace the hard disk drive, contact IBM to order the IBM Product Recovery CD to recover your preinstalled operating system, application programs, and device drivers.
Device drivers for IBM devices and the instructions to install them (readme.txt) are on the Device Drivers CD and in the c:\ibmtools\drivers\ directory. Device drivers for IBM devices and the instructions to install them (readme.txt) are on the Device Drivers CD and in the c:\ibmtools\drivers\ directory.
Removable Devices list. Creating an IBM Enhanced Diagnostics diskette Use one of the following methods to create an IBM Enhanced Diagnostics diskette. Complete the following steps to create a startable IBM Enhanced Diagnostics diskette from the Product Recovery program on the hard disk partition: 1.
Using the IBM Enhanced Diagnostics diskette If you have attached a diskette drive to the computer and created an IBM Enhanced Diagnostics diskette, complete the following steps to start the diskette. For instructions on how to create an IBM Enhanced Diagnostics diskette, see “Creating an IBM Enhanced Diagnostics diskette”...
5. Use the arrow keys to select Create a Recovery Repair diskette, and then press Enter. 6. Follow the instructions on the screen. See “Creating an IBM Enhanced Diagnostics diskette” on page 17 for information about how to create an IBM Enhanced Diagnostics diskette. Creating an emergency recovery-repair diskette in Red Hat Linux Complete the following steps to create a recovery-repair diskette for Red Hat Linux: 1.
Product Recovery program. Use a Product Recovery CD to access the Product Recovery program. To obtain a Product Recovery CD, contact IBM. See Appendix A, “Getting help and technical assistance,” on page 113 for details.
Page 31
5. Locate the CMOS recovery jumper (JBAT1) on the system board, removing any adapters that impede access to the jumper. The following illustration shows the location of the jumper on the system board. Boot Block Jumper (J1) IEEE 1394 ( Firewire ) Boot Block enable / disable jumper Clear CMOS Jumper (JBAT1)
Updating BIOS code Periodically, IBM might post new levels of BIOS code on the Web. Always check the IBM Support Web site at http://www.ibm.com/pc/support/ for the latest level of BIOS code, device drivers, documentation, and hints and tips. You can use one of the following methods to update (flash) the BIOS code on the computer: v Download the BIOS code update file directly to the hard disk.
Recovering from a POST/BIOS update failure Note: You can download a file to create the POST/BIOS recovery diskette or CD from http://www.ibm.com/pc/support/. For more information, see Appendix A, “Getting help and technical assistance,” on page 113. If power to your computer is interrupted while POST/BIOS code is being updated (flash update), your computer might not restart (reboot) correctly.
10. Turn on the computer and the monitor. 11. After the update is completed, remove the diskette or CD from the diskette drive or CD-ROM drive. 12. Turn off the computer and monitor. 13. Disconnect all power cords; then, remove the computer cover. 14.
5. Locate the IEEE 1394 (FIreWire) enable/disable jumper on the system board. Remove any adapters that impede access to the jumper. The following illustration shows the location of the jumper on the system board. Boot Block Jumper (J1) IEEE 1394 ( Firewire ) Boot Block enable / disable jumper Clear CMOS Jumper (JBAT1)
You can use the Ethernet wrap test to determine whether a hardware problem is causing the Ethernet connection to fail. To perform the Ethernet wrap test, use the wrap plug (IBM part number 60G3981) with the diagnostic tests. If this testing method indicates that the hardware is functioning normally but the problem remains, see “Network connection problems”...
Ethernet controller troubleshooting chart Use the following troubleshooting chart to find solutions to 10/100/1000 Mbps Ethernet controller problems that have definite symptoms. Ethernet controller FRU/actions problem The computer stopped The PCI BIOS interrupt settings are incorrect. running when loading v Determine whether the interrupt (IRQ) setting assigned to the Ethernet controller is also device drivers.
Page 38
IntelliStation M Pro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide...
Chapter 4. Customer replacement units This chapter provides basic instructions for installing hardware options in the computer. These instructions are intended for users who are experienced with setting up IBM computer hardware. Installation guidelines Before you begin installing options, read the following information: v Read Appendix B, “Safety information,”...
Page 40
v While the device is still in its static-protective package, touch it to an unpainted metal part of the computer for at least 2 seconds. This drains static electricity from the package and from your body. v Remove the device from its package and install it directly into the computer without setting down the device.
Major components of the IntelliStation M Pro Types 6225 and 6228 The following illustration shows the major components in the M Pro Types 6225 and 6228. Power supply Cover Front bezel Drive cage Memory modules CD-ROM Microprocessor Heat sink drive System board Chapter 4.
Side cover This section provides information about removing and installing the side cover. Removing the side cover Complete the following steps to remove the side cover of the computer: Note: It might be easier to lay the computer on its side to perform this procedure. 1.
Replacing the side cover If you removed the bezel, reinstall it before you replace the side cover. See “Removing and Installing the Bezel” on page 34. Complete the following steps to replace the side cover: 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have removed all work tools or parts from inside the computer.
Removing and Installing the Bezel When working with some options, such as a CD-ROM drive or diskette drive, you must first remove the bezel to access the option. Complete the following steps to remove the bezel: 1. Read Appendix B, “Safety information,” on page 115, and the “Installation guidelines”...
Removing and replacing the microprocessor fan assembly Before you begin: v Read the “Installation guidelines” on page 29. v Read Appendix B, “Safety information,” on page 115. v Review the information in “System reliability guidelines” on page 29. To remove the microprocessor fan assembly, complete the following steps: 1.
Page 46
8. Press the extender release tab toward the top of the chassis and remove the extender by pulling up on the extender handle. Release lever Handle Clips Release tab Extender Extender handle Important: Two metal clips in the front panel of the chassis provide additional support for the fan assembly during shipping.
Removing and replacing the SCSI daughter card Before you begin: v Read the “Installation guidelines” on page 29. v Read Appendix B, “Safety information,” on page 115. v Review the information in “System reliability guidelines” on page 29. To remove the SCSI daughter card, complete the following steps: 1.
Page 48
7. Gently pull up on the SCSI card until it disengages from the plastic standoffs. If the standoffs come away from the system board with the SCSI card, gently pull them out of the SCSI card and push them back into their apertures on the system board.
3, PCI slot 4, and then the mini-PCI 1. v Your computer comes with integrated IEEE 1394 (FireWire) support. v For a list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer.
Page 50
Adapter-retention tab v For smaller adapters, rotate the rear adapter-retention bracket to the open (unlocked) position. Grasp the adapter and pull it out of the slot. If the slot is empty, remove the expansion-slot cover. From the rear of the computer, press on the slot cover.
Page 51
Attention: Avoid touching the components and gold-edge connectors on the adapter. 7. If you are installing a full-length adapter, remove the blue adapter guide (if any) from the end of the adapter. Adapter guide Attention: Make sure that the adapter is correctly seated in the expansion slot before you turn on the computer.
Page 52
9. Rotate the rear adapter-retention bracket to the closed (locked) position. 10. Connect required cables to the adapter. Route cables so that they do not block the flow of air from the fans. If you are installing an optional SCSI adapter, see “Cabling an optional SCSI adapter”...
Cabling an optional SCSI adapter You can install an optional SCSI adapter in your computer to control the internal hard disk drives. With a SCSI adapter installed, you can configure the internal hard disk drives into disk arrays. You can also cable a SCSI adapter to external hard disk drives.
Removing and replacing the front I/O panel Complete the following steps to remove the front input/output (I/O) panel: 1. Read Appendix B, “Safety information,” on page 115, “Handling static-sensitive devices” on page 29 and the “Installation guidelines” on page 29. 2.
Removing and replacing the CD-ROM or CD-RW drive To remove the CD-ROM or CD-RW drive, complete the following steps: 1. Read Appendix B, “Safety information,” on page 115, “Handling static-sensitive devices” on page 29 and the “Installation guidelines” on page 29. 2.
Page 56
9. Remove the retainer clip from the side of the drive; note its orientation for use during installation. Retainer clip To replace the CD-ROM or CD-RW drive, see “Installing a drive in bay 2, 3, or 4” on page 48. IntelliStation M Pro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide...
PCI adapter slot cover in the event you later remove the option. v For a complete list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer.
Installing a drive in bay 2, 3, or 4 Complete the following steps to install a drive in bay 2, 3, or 4: 1. Read Appendix B, “Safety information,” on page 115, the guidelines in “Handling static-sensitive devices” on page 29 and the documentation that comes with your drive.
Page 59
Note: If you are installing a drive that contains a laser, observe the following safety precaution. Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation.
v To install a drive in bay 3 or 4, complete the following steps: Note: Only a 3.5-in. device can be installed in bay 3 or 4. – If you are installing an external media device, complete the following steps: a.
Page 61
Drive-cage retention latch Drive-cage handle 5. Slide the existing drive out of the drive bay. Remove the drive from the drive tray by pulling on the handle; then, slide the drive out of the drive tray. Drive-tray handle 6. Touch the static-protective package containing the new drive to any unpainted metal surface on the computer;...
Page 62
8. Attach the new drive to the drive tray. Place the drive on the drive tray and align the holes on the drive with the mounting pins on the drive tray. Gently pull both sides of the drive tray outward and insert the mounting pins into the holes on the drive.
Power and signal cables for internal drives Your computer uses cables to connect IDE, SATA, and SCSI devices to the power supply and to the system board. (See “System board internal connectors” on page 78 for the location of system-board connectors.) Review the following information before connecting power and signal cables to internal drives: v The drives that are preinstalled in your computer come with power and signal cables attached.
These DIMMs must be compatible with the latest PC2-3200 SDRAM unbuffered DIMM specification. For a list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer. v The amount of usable memory will be reduced depending on the system configuration.
Page 65
7. Touch the static-protective package containing the DIMM to any unpainted metal surface on the computer. Then, remove the new DIMM from the package. 8. Gently open the retaining clip on each end of the DIMM slot. Turn the DIMM so that the pins align correctly with the connector.
Removing and replacing the internal speaker The internal speaker is located on the front panel of the computer, behind the front adapter-retention bracket. Complete the following steps to remove the internal speaker: 1. Read Appendix B, “Safety information,” on page 115, “Handling static-sensitive devices”...
Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 68
5. Insert the new battery: a. Tilt the battery so that you can insert it into the socket on the side opposite the battery clip. b. Press the battery down into the socket until it clicks into place. Make sure the battery clip holds the battery securely.
Installing a security cable To help prevent hardware theft, you can thread a security cable through the cable loop on the rear of your computer. After you add the security cable, make sure that it does not interfere with other cables that are connected to the computer. Before you begin, obtain the following items: v A security cable v A lock, such as a combination lock or padlock...
Connecting external options You can connect a number of optional external devices to the connectors on the rear and front of the computer. Complete the following steps to connect an external device: 1. Read Appendix B, “Safety information,” on page 115, the guidelines in “Handling static-sensitive devices”...
Input/output connectors Connect optional external devices to the connectors on the front and rear of the computer. Your computer has the following input/output (I/O) connectors: v One audio line in v Two audio line out v One audio microphone v One Ethernet v Two IEEE 1394 (FireWire) (some models) v One keyboard v One mouse...
Audio connectors Use the audio connectors to connect external audio equipment to the computer. The following illustration shows the audio connectors. Line out Line in (green) (blue) (pink) Line in There is one line-in connector on the rear of the computer. The computer receives audio signals through this connector from an external audio device.
ECP and EPP modes. When the parallel connector is configured as bidirectional, use an IEEE 1284-compliant cable that does not exceed 3 meters (9.8 ft). Use the Devices and I/O Ports options in the IBM Configuration/Setup Utility program to configure the parallel connector as bidirectional.
If you plan to attach external SCSI devices, you can order an optional SCSI adapter and external cable. To select and order the correct cables for use with external devices, contact your IBM marketing representative or authorized reseller. To receive an indication of SCSI hard-disk drive activity, you must also connect the SCSI adapter to the SCSI LED connector on the system board.
Universal Serial Bus connectors There are eight USB 2.0 connectors, two on the front and six on the rear of the computer. Use the USB connectors to connect optional devices, such as telephony, storage and multimedia devices. USB 2.0 technology transfers data at up to 480 Mb per second (Mbps) with a maximum of 127 external devices and a maximum signal distance of 5 meters (16 ft) per segment (if the device that is attached to the computer is a USB 2.0 device).
Page 76
Some models come with a digital video interface (DVI) connector for connecting a digital monitor. If you have problems viewing information with a second monitor, see the IBM IntelliStation User’s Guide on the IBM IntelliStation Documentation CD. Models with the NVIDIA Quadro FX 1300 or NVIDIA Quadro FX 3400 video adapter come with a DVI-I to VGA style analog converter for each DVI-I connector.
Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM xSeries products. See the parts listing in “System replaceable units” on page 107 to determine if the component being replaced is a customer replaceable unit (CRU) or a FRU.
Microprocessor and heat sink Each new microprocessor includes a new heat sink and vacuum tool for handling the microprocessor. The new heat sink must be installed when replacing the microprocessor. If you use the old heat sink with the new microprocessor, the computer might over heat.
Page 79
Attention: The heat-sink retention lever is spring-loaded when the heat sink is in place. Releasing the lever too quickly or allowing it to spring upward can damage the heat sink and surrounding components. 7. Remove the heat sink from the microprocessor: a.
Page 80
Attention: The microprocessor socket lever is spring-loaded when the microprocessor is in place. Releasing the lever too quickly or allowing it to spring upward can damage the microprocessor and surrounding components. 8. Release the microprocessor socket lever by pressing down on the end, moving it to the right, and slowly releasing it to the open (up) position.
Page 81
Attention: Use the vacuum tool provided with the replacement part to remove the microprocessor. Dropping the microprocessor during removal can damage the contacts. Also, contaminants on the microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket.
Page 82
To replace the microprocessor and heat sink, reverse the previous steps. Note: To maintain proper orientation between the microprocessor and the microprocessor socket during installation, observe the following: v The microprocessor has two notches that are keyed to two tabs on the sides of the socket.
Rotating the internal drive cage When you are performing some procedures, it might be easier or necessary to rotate the internal drive cage (bay 5) out of the computer. The drive-cage retention latch locks the cage into position inside the computer and outside the computer. Before you begin: v Read the “Installation guidelines”...
Power supply Before you begin: v Read the “Installation guidelines” on page 29. v Read Appendix B, “Safety information,” on page 115. v Review the information in “System reliability guidelines” on page 29. To remove the power supply, complete the following steps: 1.
Page 85
8. Remove the power-supply retaining screws from the rear of the computer. 9. Press in on the power-supply retaining tab and slide the power supply toward the front of the computer until it clears the mounting bracket. 10. Carefully lift the power supply out of the computer. To replace the power supply, reverse the previous steps.
Power switch/LED assembly Before you begin: v Read the “Installation guidelines” on page 29. v Read Appendix B, “Safety information,” on page 115. v Review the information in “System reliability guidelines” on page 29. To remove the power switch/LED assembly, complete the following steps: 1.
System board This section contains service information for the system board. System board option connectors The following illustration shows the system board connectors for user-installable options. Diskette drive (optional) DIMM 4 DIMM 3 DIMM 2 DIMM 1 Slot 1, PCI Express x1 Slot 2, PCI Express x16 Slot 3, PCI Slot 4, PCI...
System board internal connectors The following illustration shows the internal connectors on the system board. Microprocessor power Front panel switch / LEDs CD audio System error LED (front) Internal speaker Ethernet activity LED (front) SATA drive 4 SATA drive 3 SATA drive 2 Microprocessor SATA drive 1...
System board external connectors The following illustration shows the external input/output port connectors on the system board. Internal 1394 (FireWire) External 1394 (FireWire) Audio in / out Serial 2 Parallel Serial 1 Keyboard / mouse USBs (4) USBs (2) / Ethernet System board error LEDs The following illustration shows the LEDs on the system board.
Removing the system board Before you begin: v Read “Installation guidelines” on page 29. v Read Appendix B, “Safety information,” on page 115. v Review the information in “System reliability guidelines” on page 29. Note: When replacing the system board, you must either update the computer with the latest firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image.
Page 92
System board screws (7 places) 13. Slide the system board toward the front of the computer to disengage it from the slots on the computer chassis; then, lift the system board out of the computer. To replace the system board, reverse the previous steps. IntelliStation M Pro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide...
1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, see the manual for that device. 3. Always start with “General checkout” on page 9 4.
Page 94
Beep/symptom FRU/action 1-2-3 System board (DMA page register write/read failed.) 1-3-1 1. DIMM (First 64K RAM test failed.) 2. System board 2-1-1 System board (Secondary DMA register failed.) 2-1-2 System board (Primary DMA register failed.) 2-1-3 System board (Primary interrupt mask register failed.) 2-1-4 System board...
No-beep symptoms No-beep symptom FRU/action No beep occurs during POST. System board No beep, no video, and the System board system attention LED (if present) is off. No beep, no video, and the See “Undetermined problems” on page 102 system attention LED (if supported) is on.
Page 96
Error code/symptom FRU/action 020-XXX-000 System board (Failed PCI interface test.) 030-XXX-00N If N=0, system board; if N>0, SCSI adapter in slot N. (Failed SCSI interface test.) 035-XXX-099 If adapter is installed re-check connection. (No adapters were found.) 035-XXX-S99 1. RAID adapter (Failed RAID test on PCI slot S.
Error code/symptom FRU/action 215-XXX-000 1. Try test with another CD-ROM. (Failed IDE CD-ROM drive test.) 2. CD-ROM drive cables. 3. CD-ROM drive. 4. System board. 217-198-XXX 1. Check cable and termination. (Could not establish drive parameters.) 2. SCSI backplane. 3. Hard disk. 217-XXX-000 1.
Page 98
CD-ROM drive problems Symptom FRU/action The CD-ROM drive is not 1. Make sure that: recognized. The IDE channel to which the CD-ROM drive is attached (primary or secondary) is enabled in the Configuration/Setup Utility program. v All cables and jumpers are installed correctly. v The correct device driver is installed for the CD-ROM drive.
Page 99
Hard disk drive problems Symptom FRU/action Not all drives are recognized by 1. Remove the first drive not recognized and try the hard disk drive the hard disk drive diagnostic diagnostic test again. test (the Fixed Disk test). 2. If the remaining drives are recognized, replace the drive that you removed with a new one.
Page 100
Monitor problems Symptom FRU/action Testing the monitor. See the information that comes with the monitor for adjusting and testing instructions. (Some IBM monitors have their own self-tests.) IntelliStation M Pro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide...
Page 101
Non-IBM monitor cables might cause unpredictable problems. c. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, contact your IBM marketing representative or authorized reseller. 2. Monitor. 3. Video adapter, if installed.
Page 102
Monitor problems Symptom FRU/action Wrong characters appear on the 1. If the wrong language is displayed, update the BIOS code with the correct screen. language. 2. Monitor. 3. Video adapter, if installed. 4. System board. No video. 1. Make sure that the correct computer is selected, if applicable. 2.
Page 103
Whenever memory or an option is changed, you must update the configuration. 2. Option you just installed. An IBM option that used to work 1. Make sure that all of the option hardware and cable connections are does not work now.
Page 104
Serial port problems Symptom FRU/action The number of serial ports 1. Make sure that: identified by the operating v Each port is assigned a unique address in the Configuration/Setup Utility system is less than the number program and none of the serial ports is disabled. of serial ports that are installed.
POST error codes In the following error codes, X can be any number or letter. Error code/symptom FRU/action 1. Run the Configuration/Setup Utility program. (Three consecutive boot failures using the 2. Battery. default configuration.) 3. System board. 4. Microprocessor. 101, 102, 106 System board (System and processor error) 1.
Page 106
Error code/symptom FRU/action 1. Diskette (Invalid diskette boot record) 2. Diskette drive 3. Drive cable 4. System board 1. Run the Configuration/Setup Utility program and diagnostics. (Diskette drive error) 2. Diskette drive. 3. Drive cable. 4. System board. 1. Run the Configuration/Setup Utility program and diagnostics. (Diskette drive configuration error) 2.
Page 107
Error code/symptom FRU/action 1806 1. Remove all adapters and reinstall one at a time, restarting the (PCI-to-PCI bridge error occurred.) server each time, until the failing adapter is determined; then, replace that adapter. 2. System board. 1807 1. Run the Configuration/Setup Utility program and make sure the (xxxxyyyy PCI device unresponsive or device is enabled.
SCSI error codes Error code FRU/action All SCSI Errors One or more of the 1. Make sure that external SCSI devices are turned on before following problems might be causing the you turn on the computer. error: 2. Make sure that the cables for all external SCSI devices are v A failing SCSI device connected correctly.
Message Action System under recommended CPU x Ambient temperature must be within normal operating temperature (level-warning; system specifications; see “Features and specifications” on page 3. reporting under temperature condition for CPU x) Fan error messages Message Action Fan x failure (level-critical; fan x had a 1.
System shutdown Refer to the following tables when experiencing a system shutdown that is related to voltage or temperature problems. Voltage related system shutdown Message Action System shutoff due to x current over See “Power checkout” on page 25. max value (level-critical; system drawing too much current on voltage x bus) System shutoff due to x V over voltage 1.
Hard disk drive checkout Message Action Hard drive x removal detected Information only; take action as appropriate. (level-critical; hard drive x has been removed) Host built-in self-test (BIST) Message Action Host fail 1. Reseat the microprocessor. (level-informational; built-in self-test for the 2.
(turn on the computer and reconfigure each time): v Any external devices v Surge-suppressor device (on the computer) v Modem, printer, mouse, or non-IBM devices v Each adapter v Drives v Memory modules (minimum requirement = 512 MB [two 256 MB DIMMs]) The following minimum configuration is required for the computer to operate: a.
Problem determination tips Because of the variety of hardware and software combinations that you can encounter, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. v Machine type and model v Microprocessor or hard disk drive upgrades v Failure symptom...
Page 114
IntelliStation M Pro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide...
System The major components of the IntelliStation M Pro Types 6225 and 6228 are shown in the following illustration. IntelliStation M Pro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide...
Customer replaceable units (CRUs) can be replaced by the customer. Tier 1 CRUs and Tier 2 CRUs are described in the IBM “Statement of Limited Warranty” (at “Part 3 – Warranty Information”), which is in the Installation Guide.
Recovery CD, Type 6225 and 6228 Recovery CD IntelliStation M Pro, Type 6225 (Models 10x, A0x, 11x, A1x, 20x, B0x, 22x, B2x, 23x, B3x, 25x, B5x, 26x, B6x, 1PU, 2PU) and Type 6228 (Model 98x) FRU No. International English, Windows XPP (A, E, G, U models) 24R8282 International French, Windows XPP (F, G models) 24R8283...
Yugoslavian/Latin (234) 89P9239 Power cords (CRUs) For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Page 122
IBM power cord part number Used in these countries and regions 02K0546 China 13F9940 Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea 13F9979 Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo (Democratic Republic of), Congo (Republic of), Cote D’Ivoire...
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional...
Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM xSeries and IntelliStation products, services, and support. The address for IBM xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/us/intellistation/.
The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the computer covers, unless instructed otherwise in the installation and configuration procedures.
This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Japanese v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
Page 130
Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 131
Statement 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
Page 132
Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
Page 133
Aqueça a mais de 100°C (212°F) v Conserte nem desmonte Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM.
Page 134
Instrução 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CUIDADO: Ao levantar a máquina, faça-o com segurança. Instrução 5 CUIDADO: Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação.
Page 142
Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
Page 143
Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même...
Page 144
Notice n° 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à l’intérieur de la machine.
Page 145
Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis...
Page 146
Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller.
Page 147
Hinweis 4 ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinweis 5 ACHTUNG: Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen.
Page 148
Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
Page 149
Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
Page 150
Avviso 4 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita all’unità. L’unità potrebbe disporre di più...
Page 156
Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
Page 157
Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
Page 158
Declaración 4 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín.
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Chipkill ThinkPad EtherJet Tivoli e-business logo Tivoli Enterprise Eserver Update Connector FlashCopy Wake on LAN XA-32 IBM (logo) XA-64 IntelliStation X-Architecture NetBAY XceL4 Netfinity XpandOnDemand NetView xSeries OS/2 WARP Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
United States, go to http://www.ibm.com/ibm/environment/ products/index.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.
Washington Department of Ecology at 1-800-RECYCLE (1-800-732-9253). Electronic emission notices IBM IntelliStation M Pro Types 6225 and 6228 Federal Communications Commission (FCC) statement Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Consult an IBM authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices. Japanese Voluntary Control Council for Interference (VCCI) statement Appendix C. Notices...
Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
Page 167
IBM power cord part number Used in these countries and regions 14F0033 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia, Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,...
Page 168
IntelliStation M Pro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide...
Page 170
48 drive activity LED 4 FireWire eject button 4 See 1394 (FireWire) IBM Enhanced Diagnostics front I/O panel using 18 removing 44 recovery-repair 20 replacing 44 IntelliStation M Pro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide...
Page 171
FRUs, defined iii, 107 keyboard problems 89 handling static-sensitive devices 29 hard disk drive checkout 101 LEDs 4 installing 47 activity 4, 5 hardware problems 10 system board 79 hardware, major components 106 heat output 3 heat sink, microprocessor removing 68 major components 31 replacing 72 memory...
Page 172
option problems 93 problems (continued) order of installation, memory modules 54 option 93 pointing device 89 power 93 serial port 94 software 94 parallel port undetermined 102 connector 63 USB port 89, 94 connector pin-assignments 63 parts listing 105 password erasing lost or forgotten 20 jumper 21 recovering...
Page 173
side cover, removing 32 Universal serial bus (USB) problems 89, 94 size 3 updating BIOS code 22 small computer system interface (SCSI) USB connector locations error codes 98 rear 79 small computer systems interface (SCSI) using cabling requirements 64 Enhanced Diagnostics diskette 18 error messages 11 Product Recovery program 15 setting IDs 64...
Page 174
IntelliStation M Pro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide...
Page 176
Part Number: 25K8120 Printed in USA (1P) P/N: 25K8120...