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HP TOUCHSMART TM2 Maintenance And Service Manual
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HP TOUCHSMART TM2 Maintenance And Service Manual

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HP TouchSmart tm2 Notebook PC
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Summary of Contents for HP TOUCHSMART TM2

  • Page 1 HP TouchSmart tm2 Notebook PC Maintenance and Service Guide...
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice ENWW...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ... 1 2 External component identification ... 4 Top components ... 4 Display components ... 4 Keys ... 5 Lights ... 6 TouchPad components ... 7 Front components ... 8 Rear components ... 8 Left-side components ...
  • Page 6 Component replacement procedures ... 32 Service tag ... 32 Computer feet ... 34 Battery ... 35 Pen ... 36 Hard drive ... 37 Memory module ... 40 WLAN module ... 43 RTC battery ... 47 Top cover ... 48 Keyboard ... 50 Pen holder and eject assembly ...
  • Page 7 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ... 79 7 Backup and recovery ... 80 Creating recovery discs ... 81 Backing up your information ... 82 Using Windows Backup and Restore ... 83 Using system restore points ... 83 Performing a recovery ...
  • Page 8 viii ENWW...

  • Page 9: Product Description

    Memory Hard drives ENWW Description HP TouchSmart tm2 Notebook PC Intel™ Core™ i5-430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18-W) Intel Core i3-330UM 1.20-GHz processor (800-MHz FSB, 3-MB L2 cache, 18-W) Intel Pentium™ U5400 1.20-GHz processor (800-MHz FSB, 2-MB L2 cache, 18-W)
  • Page 10 Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive with LightScribe ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe HP TrueVision low-light VGA camera, fixed (no tilt), with activity light, 640 × 480 by 24 frames per second Supports external USB drive only ●...
  • Page 11 TouchPad with 2 buttons and two-way scroll supports clickpad and HP-defined gestures Wacom 9.0-mm touch-screen pen 6-cell, 62-Wh, 2.80-Ah Li-ion battery 65-W HP Smart AC adapter with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector) Security cable slot Fingerprint reader with Digtial Persona software support Preinstalled: Windows®...

  • Page 12: External Component Identification

    External component identification Top components Display components Item Component WLAN antennas (2)* Internal microphones (2) Webcam light Webcam Speakers (2) Chapter 2 External component identification Function Send and receive wireless signals to communicate with wireless local area networks (WLAN). Record sound. On: The webcam is in use.

  • Page 13: Keys

    Item Component Convertible hinge *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.

  • Page 14: Lights

    Lights Item Component Caps lock light Mute light Wireless light TouchPad off indicator Chapter 2 External component identification Description White: Caps lock is on. Amber: Computer sound is off. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/ or a Bluetooth device, is on.

  • Page 15: Touchpad Components

    TouchPad components Item Component TouchPad off indicator Left TouchPad button Right TouchPad button TouchPad zone ENWW Function To turn the TouchPad zone on and off, quickly double- tap the TouchPad off indicator. NOTE: When the TouchPad zone is active, the light is off.

  • Page 16: Front Components

    Front components Component Vent Rear components Item Component Security cable slot External monitor port RJ-45 (network) jack Chapter 2 External component identification Function Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 17: Left-Side Components

    When a device is connected to the jack, the device speakers are disabled. ● Blinking white: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. Connects the pen tether. Holds the digitizer pen. Left-side components...

  • Page 18: Right-Side Components

    Right-side components Item Component Fingerprint reader (select models only) Rotate button Power light Power switch Wireless light Chapter 2 External component identification Function Allows a fingerprint logon to Windows instead of a password logon. Rotates the screen image counterclockwise to 4 orientations: landscape primary, portrait primary, landscape secondary, and portrait secondary.
  • Page 19 Item Component Wireless button Digital Media Slot USB ports (2) Battery light (10) Power connector ENWW Function Turns the wireless feature on or off, but does not establish a wireless connection. NOTE: A wireless network must be set up in order to establish a wireless connection.

  • Page 20: Bottom Components

    Bottom components Item Component Battery release latch Battery bay Vents (4) Hard drive bay Memory module compartment Chapter 2 External component identification Function Releases the battery from the battery bay. Holds the battery and contains the SIM slot. NOTE: The battery is preinstalled in the battery bay at the factory.

  • Page 21: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components.
  • Page 22 Chapter 3 Illustrated parts catalog ENWW...

  • Page 23: Computer Major Components

    Computer major components Computer major components ENWW...
  • Page 24 Item Description 12.1-inch, WXGA, BrightView, LED touch-screen display assembly (includes Web camera and cable, microphones and cables, fingerprint reader and cable, WLAN antenna cables, and WWAN antenna cables) Display assembly subcomponents (not illustrated): Display bezel Web camera/microphone module (includes cable) Fingerprint reader board (includes cable) Reset board (includes cable) Speakers (include cable)
  • Page 25 Item Description For use in the United States Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper pads) Plastics Kit, includes: (4a) Display hinge cover (4b) Memory module compartment cover (includes 2 captive screws, secured with C-clips) (4c) Hard drive cover (includes 2 captive screws, secured with C-clips) (6a)
  • Page 26 Item Description (16) Memory modules (PC3, 1066-MHz): 4096-MB 248-MB 1024-MB (17) WLAN module: Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,...
  • Page 27 Item Description Hard Drive Hardware Kit (not illustrated; includes hard drive bracket and hard drive screws) (19) 6-cell, 62-Wh, 2.8-Ah, Li-ion battery ENWW Spare part number 584382-001 586021-001 Computer major components...

  • Page 28: Plastics Kit

    Plastics Kit Item Description Plastics Kit, includes: Display hinge cover Memory module compartment cover (includes 2 captive screws, secured with C-clips) Hard drive cover (includes 1 rubber foot and 2 captive screws, secured with C-clips) Chapter 3 Illustrated parts catalog Spare part number 592971-001 ENWW...

  • Page 29: Mass Storage Devices

    Mass storage devices Item Description Hard drive (includes hard drive bracket and Mylar cover): 640-GB, 5400-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, Mylar cover, and hard drive screws) External optical drive (includes bezel, bracket, and cable): Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ENWW...

  • Page 30: Miscellaneous Parts

    Miscellaneous parts Description AC adapter: 65-W RC/V HP Smart AC adapter 65-W RC/V EM HP Smart AC adapter HP protective sleeve Power cords: For use in Argentina For use in Australia For use in Brazil For use in Denmark For use in Europe, the Middle East, and Africa (excluding South Africa)

  • Page 31: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 371693-001 Wired headset with volume control 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East, and Africa (excluding South Africa) 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061...
  • Page 32 Spare part Description number 580101-002 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,...
  • Page 33 Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter for use in all countries and regions 593836-001 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 598207-001 HP protective sleeve ENWW Plastics Kit on page 20 for more Plastics Kit information. Sequential part number listing...
  • Page 34 609939-001 65-W RC/V HP Smart AC adapter 609948-001 65-W RC/V EM HP Smart AC adapter 611486-001 System board equipped with UMA graphics subsystem and Intel Pentium U5400 1.20-GHz processor (800- MHz FSB, 2-MB L2 cache, 18-W; includes replacement thermal material) 611487-001 System board equipped with discrete graphics subsystem and Intel Pentium U5400 1.20-GHz processor...

  • Page 35: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

  • Page 36: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 37: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 38: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 39: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 40: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 56?? screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
  • Page 41 Component replacement procedures ENWW...

  • Page 42: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. There are four computer feet that adhere to the computer base enclosure. The feet (1) on the front edge of the computer are round. The feet (2) on the rear edge of the computer are oblong and wedge-shaped. The computer feet are available in the Rubber Kit, spare part number 592966-001.

  • Page 43: Battery

    Battery Description 6-cell, 62-Wh, 2.8-Ah, Li-ion battery Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 44: Pen

    Description Before removing the pen, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power cord.

  • Page 45: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket, hard drive connector, and Mylar cover. Description 640-GB, 5400-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm Hard Drive Hardware Kit (includes hard drive bracket and hard drive screws) Before removing the hard drive, follow these steps: Shut down the computer.
  • Page 46 Lift the rear edge of the hard drive cover, and then swing it up and forward. Remove the hard drive cover. NOTE: The hard drive cover is included in the Plastics Kit, spare part number 592971-001. Grasp the Mylar tab on the hard drive and slide the hard drive (1) to the left to disconnect it from the system board.
  • Page 47 Lift the shield (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Component replacement procedures ENWW...

  • Page 48: Memory Module

    Memory module Description 4096-MB (DDR3, PC3, 1066-MHz) 2048-MB (DDR3, PC3, 1066-MHz) 1024-MB (DDR3, PC3, 1066-MHz) Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 49 Lift the left side of the cover, and then swing it up and to the right. Remove the memory module compartment cover. NOTE: The memory module compartment cover is included in the Plastics Kit, spare part number 592971-001. Pull away the retention clips on each side of the memory module to release the memory module. (The memory module tilts up.) CAUTION: To prevent damage to the memory module, hold it by the edges only.
  • Page 50 Grasp the edge of the memory module, and gently pull it out of the memory module slot. Reverse this procedure to install a memory module. Chapter 4 Removal and replacement procedures ENWW...

  • Page 51: Wlan Module

    WLAN module Description Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,...
  • Page 52 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
  • Page 53 Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board. (The edge of the module opposite the slot rises away from the computer.) Component replacement procedures ENWW...
  • Page 54 Pull the WLAN module away from the slot at an angle and remove it. Reverse this procedure to install a WLAN module. Chapter 4 Removal and replacement procedures ENWW...

  • Page 55: Rtc Battery

    RTC battery Description RTC battery (includes cable and double-sided tape) Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 56: Top Cover

    Top cover Description Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper pads) Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 57 Remove the two Phillips PM2.0×4.0 screws in the battery bay that secure the top cover to the computer. Turn the computer right-side up, with the front toward you. Lift the front edge of the top cover (1) until it rests at an angle. Release the zero insertion force (ZIF) connector to which the TouchPad cable is connected and disconnect the TouchPad cable (2) from the system board.

  • Page 58: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes a cable and 2 retention clips. Country or region Belgium Brazil Canada Denmark, Finland, and Norway France Germany Greece Israel Italy Latin America The Netherlands Before removing the keyboard, follow these steps: Shut down the computer.
  • Page 59 Remove the two retention clips (2) by sliding them toward the back of the top cover. Turn the top cover right-side up, with the front toward you. Lift the rear edge of the keyboard (1) until it rests at an angle. Slide the keyboard back (2) until the four tabs on the bottom edge of the keyboard are clear of the openings in the top cover.

  • Page 60: Pen Holder And Eject Assembly

    Pen holder and eject assembly Description Pen holder and eject assembly Before removing the pen holder and eject assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 61: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number 613451-001. Description Bluetooth module Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 62: Power Switch Board

    Power switch board Description Power switch board (includes cable) Before removing the power switch board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 63: Display Assembly

    Display assembly Description 12.1-inch, WXGA, BrightView, LED touch-screen display assembly (includes Web camera and cable, microphones and cables, fingerprint reader and cable, WLAN antenna cables, and WWAN antenna cables) Before removing the display assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 64 Remove the display hinge cover (2). NOTE: The display hinge cover is included in the Plastics Kit, spare part number 592971-001. Position the computer with the front toward you. Release the tape (1) that secures the WLAN antenna cables to the system board. Release the grounding tape (2) that grounds the WLAN antenna cables to the base enclosure.
  • Page 65 Disconnect the webcamera cable (2) from the system board. Release the grounding tape (1) that grounds the display panel cable to the base enclosure. Disconnect the display panel cable (2) from the system board. Release the tape (1) that secures the wireless module antenna cables to the system board. Release the grounding tape (2) that grounds the wireless module antenna cables to the base enclosure.
  • Page 66 Release the wireless module antenna cables (3) from the opening in the system board. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

  • Page 67: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Equipped with discrete graphics subsystem and Intel Core i5-430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2 cache, 18-W) Equipped with discrete graphics subsystem and Intel Core i3-330UM 1.20-GHz processor (800-MHz FSB, 3-MB L2 cache, 18-W) Equipped with discrete graphics subsystem and Intel Pentium U5400 1.20-GHz processor (800-MHz FSB, 2-MB L2 cache, 18-W)
  • Page 68 ● Fan (see Fan on page ● Heat sink (see Remove the system board: Disconnect the Bluetooth module cable (1) from the system board. Release the ZIF connector to which the power switch board cable is connected, and disconnect the power switch board cable (2) from the system board.
  • Page 69 Remove the system board (3) by sliding it up and to the right. NOTE: After removing the system board, it may be necessary to replace the RJ-45 connector cover. The RJ-45 connector cover is included in the Plastics Kit, spare part number 592971-001. Reverse this procedure to install the system board.

  • Page 70: Power Connector And Cable

    Power connector and cable Description Power connector and cable Before removing the power connector and cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 71: Fan

    Reverse this procedure to install the power connector and cable. Description NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.

  • Page 72: Heat Sink

    Remove the fan (3). Reverse this procedure to install the fan. Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description For use only on computer models equipped with discrete graphics subsystem For use only on computer models equipped with UMA graphics subsystem Before removing the heat sink, follow these steps: Shut down the computer.
  • Page 73 Display assembly (see System board (see Remove the heat sink: Turn the system board upside down, with the rear toward you. NOTE: Steps 2 and 3 apply only to computer models equipped with a discrete graphics subsystem. See steps 4 and 5 for heat sink removal instructions for computer models equipped with a UMA graphics subsystem.
  • Page 74 Remove the heat sink (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach the assembly. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed.
  • Page 75 NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach the assembly. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed.

  • Page 76: Setup Utility (Bios)

    Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 77: Using Setup Utility

    Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer.

  • Page 78: Display System Information

    Display system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...

  • Page 79: Exiting Setup Utility

    Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press arrow keys to select Exit > Exit Saving Changes, and then press enter. ●...

  • Page 80: System Configuration Menu

    System Configuration menu Select Language Virtualization Technology (select models only) LAN Power Saving Fan Always On Action Keys Mode Boot Options Diagnostics menu Select Primary Hard Disk Self Test Memory Test Chapter 5 Setup Utility (BIOS) To do this Change the Setup Utility language. Enable/disable the processor Virtualization Technology.

  • Page 81: Updating The Bios

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 82 To download a BIOS update: Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download.

  • Page 83: Specifications

    Specifications Computer specifications Dimensions Width Depth Height (front to back) Weight Input power Operating voltage Operating current Temperature Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

  • Page 84: 12.1-Inch Display Specifications

    12.1-inch display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Chapter 6 Specifications Metric U.S. 16.9 cm 6.7 in 26.2 cm 10.3 in 30.8 cm 12.1 in Up to 16.8 million 250:1 (typical)

  • Page 85: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 86: Blu-Ray Rom Dvd±Rw Supermulti Double-Layer Drive Specifications

    Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 2X BD-RAM 8X DVD 16X CD-R 16X CD-RW Chapter 6 Specifications Read Write BD-ROM, BD-ROM-DL, BD-R, BD- DVD-RAM (Ver.2), DVD+R, DVD- R-DL, BD-RE, BD-RE-DL, DVD- R, CD-R, and CD-ROM ROM, DVD+R, DVD+R-DL, DVD +RW, DVD-R, DVD-R-DL, DVD-...

  • Page 87: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode ENWW Read CD-DA, CD+(E)G, CD-MIDI, CD-...

  • Page 88: Backup And Recovery

    Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

  • Page 89: Creating Recovery Discs

    Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

  • Page 90: Backing Up Your Information

    Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically.

  • Page 91: Using Windows Backup And Restore

    Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer.

  • Page 92: Restore To A Previous Date And Time

    NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.

  • Page 93: Recovering From The Dedicated Recovery Partition (Select Models Only)

    Recovering from the dedicated recovery partition (select models only) NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have a recovery partition, you will not be able to recover using this procedure. Recovery discs have been included for computers that do not have a partition.

  • Page 94: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Audio-out (headphone) Chapter 8 Connector pin assignments Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground ENWW...

  • Page 95: External Monitor

    External monitor ENWW Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor...

  • Page 96: Hdmi

    HDMI Chapter 8 Connector pin assignments Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ Signal TMDS clock shield TMDS clock- No connect...

  • Page 97: Network)

    RJ-45 (network) Universal Serial Bus ENWW Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Signal +5 VDC Data Data + Ground RJ-45 (network)

  • Page 98: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 99: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzlerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 100: 10 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org.
  • Page 101 Perform the following steps: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 102 Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 103 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 104 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! backlight to avoid damaging this component and causing exposure to the mercury. Chapter 10 Recycling The backlight contains mercury.
  • Page 105 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 106: Index

    Index AC adapter, spare part numbers 22, 26 action keys 5 administrator password 71 antenna, location 4 applications key, Windows 5 audio, product description 2 audio-in jack connector pinout 86 location 9 audio-out jack connector pinout 86 location 9 base enclosure, spare part number 17, 26 battery removal 35...
  • Page 107 removal 63 spare part number 17, 25, 63 feet locations 34 spare part number 17, 34 fingerprint reader 10 fingerprint reader board, spare part number 16, 25 fn key 5 front components 8 graphics, product description 1 grounding equipment and methods 31 hard drive precautions 28...
  • Page 108 power light 10 power requirements, product description 3 power switch 10 power switch board removal 54 spare part number 17, 26, 54 power-on password 71 processor, product description 1 product description audio 2 chipset 1 diskette drive 2 display panel 1 docking support 3 Ethernet 2 external media cards 2...

This manual is also suitable for:

Touchsmart tm2-2050Touchsmart tm2-2057Touchsmart tm2-1100 - notebook pcTouchsmart tm2-2000 - notebook pc

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