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IBM 6826 Hardware Maintenance Manual
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IBM 6826 Hardware Maintenance Manual

IBM 6826 Hardware Maintenance Manual

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Hardware Maintenance Manual
Types 6826, 8317, 8318, and 8319

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Summary of Contents for IBM 6826

  • Page 1 Hardware Maintenance Manual Types 6826, 8317, 8318, and 8319...
  • Page 3 Hardware Maintenance Manual Types 6826, 8317, 8318, and 8319...
  • Page 4 IBM may make improvements or changes in the products or the programs described in this publication at any time. Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.

  • Page 5: Table Of Contents

    Chapter 6. FRU Removals ..33 Removing the retention bar and PCI riser card Replacing a microprocessor . System board . © Copyright IBM Corp. 2001 Power supply Chapter 7. Symptom-to-FRU Index . . . 37 Hard disk drive boot error .
  • Page 6 Hardware Maintenance Manual...

  • Page 7: Chapter 1. About This Manual

    Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively. Before servicing an IBM product, be sure to review the “Safety information” on page 109. Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions.
  • Page 8 Leia todas as instruções de cuidado e perigo antes de executar qualquer operação. Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. Hardware Maintenance Manual...

  • Page 9: Chapter 2. General Checkout

    Notes: v Type 6826, 8317, 8318, and 8319 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST. v To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following: 1.
  • Page 10 If NO, continue to 002 . If YES, proceed to 003 . If the Power Management feature is enabled, do the following: 1. Start the Configuration/Setup Utility program (see “IBM Setup Utility program” on page 9) 2. Select Power Management from the Configuration/Setup Utility program menu.

  • Page 11: Chapter 3. General Information

    Remote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP) v Wake on LAN v Wake on Ring (in the IBM Setup Utility program, this feature is called Serial Port Ring Detect for an external modem and Modem Ring Detect for an internal PCI modem) ©...
  • Page 12 Diskette and hard disk I/O control v Serial and parallel port I/O control v Security profile by device IBM preinstalled software Your computer comes with preinstalled software. An operating system, device drivers to support built-in features, and other support programs are included.

  • Page 13: Specifications

    Specifications This section lists the specifications for the computer. Dimensions Width: 12.2 inches (309 mm) Height: 3.3 inches (84 mm) Depth: 13.6 inches (345 mm) Weight Minimum configuration as shipped: 7.4 kg (16.2 lbs) Environment Air temperature: Operating: 10° to 35°C (50° to 95°F) Non-operating: 10°...

  • Page 14: Available Options

    Within the United States, call 1-800-IBM-2YOU (1-800-426-2968), your IBM reseller, or IBM marketing representative. v Within Canada, call 1-800-565-3344 or 1-800-IBM-4YOU. v Outside the United States and Canada, contact your IBM reseller or IBM marketing representative. Hardware Maintenance Manual...

  • Page 15: Chapter 4. Diagnostics

    Repair utility IBM Setup Utility program The IBM Setup Utility program is stored in the electrically erasable programmable read-only memory (EEPROM) of your computer. The IBM Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using.
  • Page 16 The keys used to perform various tasks are displayed at the bottom of each screen. When you finish viewing or changing settings, press Esc to return to the IBM Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save Settings before you exit.

  • Page 17: Product Recovery Program Menu

    Product Recovery Program menu Type 6826, 8317, 8318, and 8319 machines have recovery and diagnostics programs on a separate hard drive partition. The Enhanced Diagnostics diskette is not shipped with the machine. To download the Diagnostics program, see “Diagnostics program download” on page 12.

  • Page 18: Diagnostics

    37. Diagnostics program download To download the Diagnostics program, do the following: v Go to http://www.pc.ibm.com/support/us/. v Search for the machine Type and model in the ″Quick path to a product″ box on the left. v Select Downloadable Files from the optoins on the left.

  • Page 19: Test Results

    ChkDigits: Contains a 2-digit check-digit value to ensure the following: – Diagnostics were run on the specified date. – Diagnostics were run on the specified IBM computer. – The diagnostic error code is recorded correctly. v Text: Description of the error.
  • Page 20 – Random Verify v Surface Scan Tests: - checks the drive media for defects. – Surface Scan (Linear) – Surface Scan (Aggressive) - this is disabled for normal customer use. – Surface Scan (Random) v SMART: - checks the SMART functionality for drives that support SMART. –...

  • Page 21: Quick And Full Erase - Hard Drive

    Quick and Full erase - hard drive The Diagnostics program offers two hard drive format utilities: v Quick Erase Hard Drive v Full Erase Hard Drive The Quick Erase Hard Drive provides a DOS utility that performs the following steps. v Destroys the Master Boot Record (MBR) on the hard drive.

  • Page 22: Viewing The Test Log

    The Full Erase Hard Drive provides a DOS utility that performs the following steps. v Performs all the steps in Quick Erase. v Provides a DOS utility that writes random data to all sectors of the hard drive. v Provide an estimate of time to completion along with a visual representation of completion status.

  • Page 23: Chapter 5. Installing Options

    The following illustration shows locations of the controls and connectors on the front of the computer. Diskette drive Headphone connector Microphone connector USB connectors (4) © Copyright IBM Corp. 2001 Hard disk drive activity indicator Power-on indicator Power button CD or DVD drive...

  • Page 24: Locating Connectors On The Rear Of The Computer

    Obtaining device drivers Device drivers for operating systems that are not preinstalled may be obtained at http://www.ibm.com/pc/support/ on the World Wide Web. Installation instructions are provided in README files with the device-driver files. Hardware Maintenance Manual...

  • Page 25: Removing The Cover

    Removing the cover To remove the cover: 1. Shut down the operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer. 2. Unplug all power cords from electrical outlets. 3.

  • Page 26: Removing The Bezel

    Removing the bezel To remove the bezel: 1. Remove the cover. See “Removing the cover” on page 19. 2. Lift the three tabs holding the bezel in place and pull forward and off. Hardware Maintenance Manual...

  • Page 27: Locating Components

    Locating components The following illustration will help you locate the various components in the computer. Diskette drive System board DIMM connectors PCI riser Power supply Hard disk drive CD or DVD drive Battery Disk drive tray Chapter 5. Installing Options...

  • Page 28: Accessing System Board Components And Drives

    Accessing system board components and drives To access some components on the system board such as memory, the battery, and the Clear CMOS/BIOS recovery jumper, it may be necessary to slide the diskette and CD drive tray outward to the front of the computer. To access system board components or drives: 1.

  • Page 29: Identifying Parts On The System Board

    The system board (sometimes called the planar or motherboard) is the main circuit board in the computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that can be installed later. The following illustration shows the locations of parts on the system board.

  • Page 30: Installing Memory

    Installing memory Type 6826, 8317, 8318, and 8319 computers have two connectors for installing dual inline memory modules (DIMMs) that provide up to a maximum of 2 GB of system memory. When installing memory, the following rules apply: v Use 2.5 V, 184-pin, double data rate synchronous dynamic random access memory (DDR SDRAM), non-ECC DIMMs.

  • Page 31: Installing Pci Adapters

    7. Replace the cover. See “Replacing the cover and connecting the cables” on page 30. Installing PCI adapters This section provides information and instructions for installing and removing PCI adapters. The computer has a riser card with two PCI expansion slots. To install a PCI adapter: 1.

  • Page 32: Installing A Drive In The Disk Drive Tray

    Installing a drive in the disk drive tray This section provides information and instructions for installing and removing internal drives. Drives that are available for Type 6826, 8317, 8318, and 8319 computers are: v Hard disk drives v Tape drives...

  • Page 33: Replacing The Hard Disk Drive

    5. Reinstall the disk drive tray. Go to “Connecting a diskette drive” on page 28 or “Connecting an IDE CD drive”. Note: Be sure to connect the system fan cable before sliding the disk drive tray back in. 6. Replace the bezel and cover. Replacing the hard disk drive To replace the hard disk drive, follow these steps.

  • Page 34: Installing A Cable Lock

    The cable-lock latch on the computer accommodates the same type of cable lock used with many laptop computers. Cable Locks can be ordered directly from IBM. For more information, see Finding options from IBM in Access IBM.

  • Page 35: Changing The Battery

    See the following illustration for cable lock installation. Changing the battery Type 6826, 8317, 8318, 8319 computers have a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when the computer is turned off.

  • Page 36: Erasing A Lost Or Forgotten Password (Clearing Cmos)

    Note: When the computer is turned on for the first time after battery 8. Turn on the computer and all attached devices. 9. Use the IBM Setup Utility program to set the date and time and any passwords. Erasing a lost or forgotten password (clearing CMOS) This section applies to lost or forgotten passwords.
  • Page 37 5. Reconnect the external cables and power cords to the computer. See “Locating connectors on the rear of the computer” on page 18. 6. To update the configuration, see “IBM Setup Utility program” on page 9. Chapter 5. Installing Options...
  • Page 38 Hardware Maintenance Manual...

  • Page 39: Chapter 6. Fru Removals

    19. 2. Remove the drive tray. See “Installing a drive in the disk drive tray” on page 26. 3. Remove the retention bar and riser card. See “Removing the retention bar and PCI riser card”. © Copyright IBM Corp. 2001...

  • Page 40: System Board

    4. Unscrew the fansink from the system board and carefully lift it off. The processor will come with it, attached to the bottom by thermal grease. 5. To remove the fansink from the processor, remove the assembly from the system board, and twist the processor to break the seal formed by the thermal grease and remove.
  • Page 41 2. Remove the drive tray. See “Installing a drive in the disk drive tray” on page 26. 3. Remove the hard disk drive. See “Replacing the hard disk drive” on page 27. 4. Disconnect all power supply wires. 5. Remove the system board. See“System board” on page 34. 6.
  • Page 42 Hardware Maintenance Manual...

  • Page 43: Chapter 7. Symptom-To-Fru Index

    On/Off Switch Power Supply connector v System Board Power Supply connectors v Microprocessor(s) connection Check the power-on switch for continuity. © Copyright IBM Corp. 2001 FRU/Action Check the configuration and ensure the start-up drive is in the boot sequence.
  • Page 44 Check/Verify Check the power-on switch for continuity. Hardware Maintenance Manual FRU/Action Power-on Switch...

  • Page 45: Diagnostic Error Codes

    Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See ″Diagnostics″ on page 9 for the specific type for information about the Diagnostic programs. In the following index, X can represent any number. Diagnostic Error Code 000-000-XXX BIOS Test Passed 000-002-XXX...
  • Page 46 Diagnostic Error Code 000-197-XXX BIOS test warning 000-198-XXX BIOS test aborted 000-199-XXX BIOS test failed, cause unknown 000-250-XXX BIOS APM failure 000-270-XXX BIOS ACPI failure 001-000-XXX System Test Passed 001-00X-XXX System Error 001-01X-XXX System Error 001-024-XXX System Addressing test failure 001-025-XXX System Checksum Value error 001-026-XXX...
  • Page 47 Diagnostic Error Code 001-038-XXX System Extension failure 001-039-XXX System DMI data structure error 001-040-XXX System IRQ failure 001-041-XXX System DMA failure 001-195-XXX System Test aborted by user 001-196-XXX System test halt, error threshold exceeded 001-197-XXX System test warning 001-198-XXX System test aborted 001-199-XXX System test failed, cause unknown 001-250-XXX...
  • Page 48 Diagnostic Error Code 001-271-XXX System IRQ4 failure 001-272-XXX System IRQ5 failure 001-273-XXX System IRQ6 (diskette drive) failure 001-274-XXX System IRQ7 failure 001-275-XXX System IRQ8 failure 001-276-XXX System IRQ9 failure 001-277-XXX System IRQ10 failure 001-278-XXX System IRQ11 failure 001-279-XXX System IRQ12 failure 001-280-XXX System IRQ13 failure 001-281-XXX...
  • Page 49 Diagnostic Error Code 001-301-XXX System RTC Century byte error 005-000-XXX Video Test Passed 005-00X-XXX Video error 005-010-XXX 005-011-XXX 005-012-XXX 005-013-XXX Video Signal failure 005-016-XXX Video Simple Pattern test failure 005-024-XXX Video Addressing test failure 005-025-XXX Video Checksum Value error 005-027-XXX Video Configuration/Setup error 005-031-XXX Video Device Cable failure...
  • Page 50 Diagnostic Error Code 005-197-XXX Video test warning 005-198-XXX Video test aborted 005-199-XXX Video test failed, cause unknown 005-2XX-XXX 005-3XX-XXX Video subsystem error 006-000-XXX Diskette interface Test Passed 006-0XX-XXX Diskette interface error 006-195-XXX Diskette interface Test aborted by user 006-196-XXX Diskette interface test halt, error threshold exceeded 006-197-XXX Diskette interface test warning...
  • Page 51 Diagnostic Error Code 011-000-XXX Serial port Interface Test Passed 011-001-XXX Serial port Presence 011-002-XXX 011-003-XXX Serial port Timeout/Parity error 011-013-XXX 011-014-XXX Serial port Control Signal/Loopback test failure 011-015-XXX Serial port External Loopback failure 011-027-XXX Serial port Configuration/Setup error 011-03X-XXX 011-04X-XXX Serial port failure 011-195-XXX Serial port Test aborted by user...
  • Page 52 Diagnostic Error Code 014-000-XXX Parallel port Interface Test Passed 014-001-XXX Parallel port Presence 014-002-XXX 014-003-XXX Parallel port Timeout/Parity error 014-013-XXX 014-014-XXX Parallel port Control Signal/Loopback test failure 014-015-XXX Parallel port External Loopback failure 014-027-XXX Parallel port Configuration/Setup error 014-03X-XXX 014-04X-XXX Parallel port failure 014-195-XXX Parallel port Test aborted by user...
  • Page 53 Diagnostic Error Code 015-001-XXX USB port Presence 015-002-XXX USB port Timeout 015-015-XXX USB port External Loopback failure 015-027-XXX USB port Configuration/Setup error 015-032-XXX USB port Device Controller failure 015-034-XXX USB port buffer allocation failure 015-035-XXX USB port Reset condition detected 015-036-XXX USB port Register error 015-040-XXX...
  • Page 54 Diagnostic Error Code 018-0XX-XXX PCI Card Failure 018-195-XXX PCI Card Test aborted by user 018-196-XXX PCI Card test halt, error threshold exceeded 018-197-XXX PCI Card test warning 018-198-XXX PCI Card test aborted 018-199-XXX PCI Card test failed, cause unknown 018-250-XXX PCI Card Services error 020-000-XXX PCI Interface Test Passed...
  • Page 55 Diagnostic Error Code 020-198-XXX PCI test aborted 020-199-XXX PCI test failed, cause unknown 020-262-XXX PCI system error 025-000-XXX IDE interface Test Passed 025-00X-XXX 025-01X-XXX IDE interface failure 025-027-XXX IDE interface Configuration/Setup error 025-02X-XXX 025-03X-XXX 025-04X-XXX IDE Interface failure 025-195-XXX IDE interface Test aborted by user 025-196-XXX IDE interface test halt, error threshold exceeded...
  • Page 56 Diagnostic Error Code 025-199-XXX IDE interface test failed, cause unknown 030-000-XXX SCSI interface Test Passed 030-00X-XXX 030-01X-XXX SCSI interface failure 030-027-XXX SCSI interface Configuration/Setup error 030-03X-XXX 030-04X-XXX SCSI interface error 030-195-XXX SCSI interface Test aborted by user 030-196-XXX SCSI interface test halt, error threshold exceeded 030-197-XXX SCSI interface test warning...
  • Page 57 Diagnostic Error Code 035-0XX-XXX RAID interface Failure 035-195-XXX RAID interface Test aborted by user 035-196-XXX RAID interface test halt, error threshold exceeded 035-197-XXX RAID interface test warning 035-198-XXX RAID interface test aborted 035-199-XXX RAID interface test failed, cause unknown 071-000-XXX Audio port Interface Test Passed 071-00X-XXX 071-01X-XXX...
  • Page 58 Diagnostic Error Code 071-197-XXX Audio port test warning 071-198-XXX Audio port test aborted 071-199-XXX Audio port test failed, cause unknown 071-25X-XXX Audio port failure 080-000-XXX Game Port interface Test Passed 080-XXX-XXX Game Port interface Error 080-195-XXX Game Port interface Test aborted by user 080-196-XXX Game Port interface test halt, error threshold exceeded...
  • Page 59 Diagnostic Error Code 086-032-XXX Mouse Port interface Device controller failure 086-035-XXX Mouse Port interface Reset 086-040-XXX Mouse Port interface IRQ failure 086-195-XXX Mouse Port interface Test aborted by user 086-196-XXX Mouse Port interface test halt, error threshold exceeded 086-197-XXX Mouse Port interface test warning 086-198-XXX Mouse Port interface test aborted 086-199-XXX...
  • Page 60 Diagnostic Error Code 089-199-XXX Microprocessor test failed, cause unknown 170-000-XXX Voltage Sensor(s) Test Passed 170-0XX-XXX Voltage Sensor(s) failure 170-195-XXX Voltage Sensor(s) Test aborted by user 170-196-XXX Voltage Sensor(s) test halt, error threshold exceeded 170-197-XXX Voltage Sensor(s) test warning 170-198-XXX Voltage Sensor(s) test aborted 170-199-XXX Voltage Sensor(s) test failed, cause unknown 170-250-XXX...
  • Page 61 Diagnostic Error Code 175-197-XXX Thermal Sensor(s) test warning 175-198-XXX Thermal Sensor(s) test aborted 175-199-XXX Thermal Sensor(s) test failed, cause unknown 175-250-XXX 175-251-XXX Thermal Sensor(s) limit error 185-000-XXX Asset Security Test Passed 185-XXX-XXX Asset Security failure 185-278-XXX Asset Security Chassis Intrusion 201-000-XXX System Memory Test Passed 201-XXX-XXX...
  • Page 62 Diagnostic Error Code 215-XXX-XXX CD-ROM Drive error 217-000-XXX Hard Disk Drive Test Passed 217-25X-XXX 217-26X-XXX Hard Disk Drive (IDE) error 217-28X-XXX 217-29X-XXX Hard Disk Drive (SCSI) error 220-000-XXX Hi-Capacity Cartridge Drive Test Passed 220-XXX-XXX Hi-Capacity Cartridge Drive error 301-XXX-XXX Keyboard error 301-000-XXX Keyboard Test Passed 302-000-XXX...

  • Page 63: Beep Symptoms

    Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps 1-2-X Use the following table to diagnose beep symptoms. Beep Symptom 1-1-3 CMOS read-write error 1-2-2-3 ROM BIOS check error 1-2-1 Programmable Interval Timer failed...
  • Page 64 Beep Symptom 2-2-4 CMOS configuration info validation failed 2-3-1 Screen initialization failed 2-3-2 Screen memory failed 2-3-3 Screen retrace failed 1-2 Search for video ROM failed All other beep code sequences Continuous beep Repeating short beeps Hardware Maintenance Manual FRU/Action 1.

  • Page 65: No-Beep Symptoms

    No-beep symptoms Symptom/Error No beep during POST but computer works correctly. No beep during POST. FRU/Action 1. System Board 1. See “Undetermined problems” on page 2. System Board 3. Memory Module 4. Any Adapter or Device 5. Riser Card 6. Power Cord 7.

  • Page 66: Post Error Codes

    Note: Type 6826, 8317, 8318, and 8319 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST.
  • Page 67 109) 3. System Board 1. Run Setup. Check System Summary menu for memory size change. (See “IBM Setup Utility program” on page 9.) 2. Run the Extended Memory Diagnostic tests 1. Run Flash Recovery using Boot Block.
  • Page 68 1. Run Setup. Check to see that Ethernet and Alert on LAN are enabled. 2. System Board 1. C2 Security 1. Run Configuration. See “IBM Setup Utility program” on page 9. 2. System Board 1. Covers were removed from the computer 1.
  • Page 69 POST Error Code With an 8603 error With no 8603 error Not listed above And able to run diagnostics POST cannot unlock the diskette drive 662 Configuration Change has occured Not listed above Math coprocessor configuration error Not listed above FRU/Action 1.
  • Page 70 POST Error Code Parallel port configuration error 1047 107X Check SCSI terminator installation 1101 Serial connector error, possible system board failure 1101, 1102, 1106, 1108, 1109 1107 1102 Card selected feedback error 1103 Port fails register check 1106 Serial option cannot be turned off 1107 1110 Register test failed...
  • Page 71 1. SDLC Adapter 1. Run FDISK to ensure at least one active partition is set active 1. 36/38 Workstation Adapter 1. Run Configuration. (See “IBM Setup Utility program” on page 9.) 1. Hard Disk Drive 2. System Board 3. Riser card 4.
  • Page 72 POST Error Code 1802 PCI/PnP Error! Not Enough I/O Space Available 1803 PCI/PnP Error! Not Enough Memory Space Available 1804 PCI/PnP Error! Not Enough Real Memory Space Available 1805 PCI/PnP Error! Adapter ROM Checksum Error 180X, 188X PCI configuration or resource error 1962 No operating system found 209X...
  • Page 73 POST Error Code 21XX 2401, 2402 If screen colors change 2401, 2402 If screen colors are OK 2409 2410 2462 Video memory configuration error 4611, 4630 4612, 4613, 4640, 4641 4650 46XX Not listed above 5600 5962 An IDE device (other than hard drive) configuration error 62XX 63XX...
  • Page 74 3. External DAA (if installed) 4. Modem 1. Run Diagnostics and verify the correct operation of the modem slot 2. Modem 1. Diagnostics detected a non-IBM modem 2. Modem 1. Check PSTN Cable 2. External DAA (if installed) 3. Modem...
  • Page 75 POST Error Code 10132, 10133, 10134, 10135, 10136, 10137, 10138, 10139, 10140, 10141, 10142, 10143, 10144, 10145, 10146, 10147, 10148, 10149, 10150, 10151, 10152 10153 101XX Not listed above 10450, 10451, 10490, 10491, 10492, 10499 Read/write error 10452 Seek test error 10453 Wrong drive type? 10454...
  • Page 76 POST Error Code 10480 10481 ESDI drive D seek error 10482 Drive select acknowledgement bad 106X1 10635 10651, 10660 106XX Not listed above 107XX 109XX Check the adapter cables 112XX This adapter does not have cache 119XX 121XX 136XX 137XX 141XX Hardware Maintenance Manual FRU/Action...
  • Page 77 POST Error Code 143XX 14710, 14711 148XX 14901, 14902, 1491X, 14922 14932 161XX 164XX 16500 16520, 16540 166XX, 167XX 18001 to 18029 18031 to 18039 185XXXX 20001 to 20003 20004 20005 to 20010 FRU/Action 1. Japanese Display Adapter 2. System Board 3.
  • Page 78 POST Error Code 200XX Not listed above 20101 to 20103 20104 20105 to 20110 Image Adapter/A Memory Test failure indicated by graphic of adapter 206XX 208XX Verify there are no duplicate SCSI ID settings on the same bus. 210XXXX Internal bus, size unknown 210XXX1 External bus, size unknown Tape Drive amber LED remains on...
  • Page 79 POST Error Code 212XX 213XX 214XX 215XXXC, 215XXXD, 215XXXE, 215XXXU If an external device, and power-on LED is off, check external voltages 216XX 217XX If an external device, and power-on LED is off, check external voltages 218XX Check for multi CD tray or jukebox 219XX 24201Y0, 24210Y0 Be sure wrap plug is attached...
  • Page 80 POST Error Code 27558, 27559, 27560, 27561 27562 27563, 27564 275XX 27801 to 27879 27880 to 27889 999030X Hard disk reset failure Hardware Maintenance Manual FRU/Action 1. PCMCIA Type II Modem 2. ServerGuard Adapter 1. External Power Control not connected 2.

  • Page 81: Miscellaneous Error Messages

    2. Ensure that the operating system settings are set to enable Wake on LAN 3. Ensure Wake On LAN feature is enabled in Setup/Configuration (see “IBM Setup Utility program” on page 9) 4. Ensure network administrator is using correct MAC address 5.
  • Page 82 Message/Symptom ″Insert a Diskette″ icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive. Intensity or color varies from left to right of characters and color bars No power or fan not running Non-system disk or disk error-type message with a known-good diagnostic diskette.

  • Page 83: Undetermined Problems

    1. Power-off the computer. 2. Remove or disconnect the following components (if installed) one at a time. a. Non-IBM devices b. External devices (modem, printer, or mouse) c. Any adapters d.
  • Page 84 Hardware Maintenance Manual...

  • Page 85: Chapter 8. Parts Listing

    Chapter 8. Parts listing This section lists the replaceable FRUs for Machine Types 6826, 8317, 8318, and 8319. Item # © Copyright IBM Corp. 2001 Machine Type 6826 Top cover, black (all models) Front bezel, black (all models) CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J...
  • Page 86 Item # Hardware Maintenance Manual Machine Type 6826 CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J 22M 31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J 24J 25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J...
  • Page 87 Item # Machine Type 6826 Planar w/10/100 E-net (models 11M 11J 12J 13J 14J 15J 16J 22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B 17J 41M 42M CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J 23J...
  • Page 88 Item # Hardware Maintenance Manual Machine Type 6826 Speaker Power brick - US, CE, CF, LA, Taiwan Speaker Power brick - Japan (models 16J 2BJ AAJ) System fan (all models) System screw kit (all models) Vertical stand (all models) Recovery CDs Win2K...
  • Page 89 Recovery CDs Win XP- Home DK Win XP-Home Recovery CD NL Win XP-Home Recovery CD AE Win XP-Home Recovery CD SV Win XP-Home Recovery CD HE Win XP-Home Recovery CD FI Win XP-Home Recovery CD NO Win XP-Home Recovery CD PL Win XP-Home Recovery CD PO Win XP-Home Recovery CD RU Win XP-Home Recovery CD...
  • Page 90 Hardware Maintenance Manual Recovery CDs Win XP- Pro CZ Win XP-Pro Recovery CD TR Win XP-Pro Recovery CD GK Win XP-Pro Recovery CD Japanese Win XP-Pro Recovery CD (models 11J 31J 35J 17J 41J 27J A1J A6J 51J 56J 47J 22J) Simplified Chinese Win XP-Pro Recovery CD Taiwan TC Win Xp-Pro Recovery CD Hong Kong TC Win XP-Pro Recovery CD...
  • Page 91 Keyboards (Standard PS/2 Black) Serbian/Cyrillic Slovak Spanish Swedish/Finn Swiss F/G Thailand Turkish Turkish UK English US International Yugoslav/Latin Brazil/Portuguese Keyboards RAK III Lite US English Arabic Belgian/French Belgian/UK Brazil/Portuguese Bulgarian Chinese/US (model 39B 45B) Czech Danish Dutch French French Canadian French Canadian German Greek...
  • Page 92 Item # Hardware Maintenance Manual Keyboards RAK III Lite Serbian/Cyrillic Slovak Spanish Swedish/Finn Swiss F/G Thailand Turkish Turkish UK English US International Yugoslav/Latin Japanese Power Cords Line Cord (models 11M 22M 31M 34M 41M 42M 26M A5M 55M 46M 61M) Line Cord Line Cord Line Cord...
  • Page 93 Item # Machine Type 8317 DVD-ROM 16X/48X - Black DVD-ROM 16X/48X - Black DVD-ROM 16X/48X - Black 40X12X40X CD-RW - Black 40X12X40X CD-RW - Black 48X24X48X CD-RW - Black 48X24X48X CD-RW - Black FDD 3.5″ 1.44 MB (model 22G 23U 23S 23P 23Y 71G 31U 31S 31P 31Y 32G) FDD 3.5″...
  • Page 94 Item # Hardware Maintenance Manual Machine Type 8317 Feet (all models) Cable, HDD, ATA100 (all models) Cable, CD-ROM (all models) Cable, FDD (all models) Cable, serial assembly (all models) Cable, power/LED (all models) Mouse, PS/2 2-button (black) (models 22G 23U 23S 23P 23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G) Mouse, scrollpoint III (black) Recovery CDs Win XP- Pro...
  • Page 95 Keyboards (PS/2 Fullwidth ID Black) Belgian/French (model 22G 71G 32G) Belgian/UK (model 22G 71G 32G) Bulgarian (model 22G 71G 32G) Chinese/US Czech (model 22G 71G 32G) Danish (model 22G 71G 32G) Dutch (model 22G 71G 32G) French (model 22G 71G 32G) French Canadian French Canadian German (model 22G 71G 32G)
  • Page 96 Item # Hardware Maintenance Manual Power Cords Line Cord Line Cord (model 22G 71G 32G) Line Cord (model 22G 71G 32G) Line Cord (model 22G 71G 32G) Line Cord (model 22G 23S 23P 23Y 24S 24P 24Y 71G 31S 31P 31Y 32G) Line Cord (models 23Y 24Y 31Y) Line Cord Line Cord...
  • Page 97 Item # Machine Type 8318 Processor P4 1.7 GHz Processor P4 1.8 GHz Processor P4 1.8 GHz Processor P4 2.0 GHz Processor P4 2.0GHz Processor P4 2.1 GHz Processor P4 2.2 GHz Processor P4 2.26 GHz Processor P4 2.4 GHz (models 31U 31F 31S 31P 31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M) Processor P4 2.53 GHz Processor P4 2.66 GHz...
  • Page 98 Hardware Maintenance Manual Recovery CDs Win XP- Pro SV Win XP-Pro Recovery CD (model 31G) HE Win XP-Pro Recovery CD (model 31G) FI Win XP-Pro Recovery CD (model 31G) NO Win XP-Pro Recovery CD (model 31G) PL Win XP-Pro Recovery CD (model 31G) PO Win XP-Pro Recovery CD (model 31G) RU Win XP-Pro Recovery CD (model 31G) HU Win XP-Pro Recovery CD (model 31G)
  • Page 99 Keyboards (PS/2 Fullwidth ID Black) Portuguese (model 31G) Romanian (model 31G) Russian (model 31G) Russian/Cy (model 31G) Serbian/Cyrillic (model 31G) Slovak (model 31G) Spanish (model 31G) Swedish/Finn (model 31G) Swiss F/G (model 31G) Thailand (model 31T) Turkish (model 31G) Turkish (model 31G) UK English (model 31G) US International (model 31G) Yugoslav/Latin (model 31G)
  • Page 100 Item # Hardware Maintenance Manual Machine Type 8319 CD-ROM Drive 48X - Black (models 11U 11F 11G 11M 12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 71G 72G 74G 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41J 44G 51U 51F 51G 75G 25G 45G 51C 1AA 1AT 46U 46S 46P 46Y 47A 47T 47B 47H 53B 53H 54M 61U...
  • Page 101 Item # Machine Type 8319 HDD 40 GB EIDE (models 111U 11F 11G 11M 12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 42U 42F 43U 43F 71G 72G 74G 14U 14F 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41J 44G 51U 51F 51G 52U 52F 75G 25G 45G 51C 1AA 1AT 46U 46S 46P 46Y 47A 47T...
  • Page 102 Item # Hardware Maintenance Manual Machine Type 8319 Processor P4 2.4 GHz (models 41U 41F 41G 42U 42F 43U 43F 74G CDU 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41J 44G 45G 46U 46S 46P 46Y 47A 47T 47B 47H 48U 48S 48P 48Y) Processor P4 2.53 GHz (models 51U 51F 51G 52U 52F 75G CEU 51C 53B 53H 54M)
  • Page 103 Recovery CDs Win2K NL Win2000 Recovery CD (models 25G 45G) AE Win2000 Recovery CD (models 25G 45G) SV Win2000 Recovery CD (models 25G 45G) HE Win2000 Recovery CD (models 25G 45G) FI Win2000 Recovery CD (models 25G 45G) NO Win2000 Recovery CD (models 25G 45G) PL Win2000 Recovery CD (models 25G 45G) PO Win2000 Recovery CD (models 25G 45G) RU Win2000 Recovery CD (models 25G 45G)
  • Page 104 Hardware Maintenance Manual Recovery CDs Win XP- Home Simplified Chinese Win XP-Home Recovery CD (model 24C) Taiwan TC WinXP-Home Recovery CD Hong Kong TC Win XP-Home Recovery CD (model 24B) Recovery CDs Win XP- Pro US/UK/AP/TH Win XP-Pro Recovery CD (models 11U 11G 11M 12U 21U 21G 21M 22U 23A 23H 24H 31U 31M 41U 41G 42U 43U 71G 72G 74G 14U 32M 41M 41A 41H 44G 51U 51G 52U 75G 1AA 1AT 47A...
  • Page 105 Recovery CDs Win XP- Pro TR Win XP-Pro Recovery CD (models 11G 21G 41G 71G 72G 74G 44G 51G 75G 81G 78G 79G) GK Win XP-Pro Recovery CD (models 11G 21G 41G 71G 72G 74G 44G 51G 75G 81G 78G 79G) Japanese Win XP-Pro Recovery CD (model 41J) Simplified Chinese Win XP-Pro Recovery CD (models 13C 23C 41C 51C 62C 82C 84C)
  • Page 106 Hardware Maintenance Manual Keyboards (PS/2 Fullwidth ID Black) Hungarian (models 11G 22G 42G 71G 72G 74G 44G 51G 75G 25G 45G 81G 78G 79G) Iceland (models 11G 22G 42G 71G 72G 74G 44G 51G 75G 25G 45G 81G 78G 79G) Italian (models 11G 22G 42G 71G 72G 74G 44G 51G 75G 25G 45G 81G 78G 79G) Japanese (model 41J)
  • Page 107 Power Cords Line Cord (models 11U 11F 11G 11M 12U 12F 21U 21F 21G 21M 22U 22F 23A 23V 31U 31F 31M 41U 41F 41G 42U 42F 43U 43F 71G 72G 74G CTO CAU CBU CCU CDU 14U 14F 32M 41S 41P 41D 41M 41A 41V 44G 51U 51F 51G 52U 52F 75G CEU 25G 45G 1AA 1AT 46U 46S 46P 47A 47T 48U 48S 48P 54M 61U 61S 61P 62U 62F 62S 62P 63M 64A 64T 65U 65F 65S 65P...
  • Page 108 Hardware Maintenance Manual...

  • Page 109: Chapter 9. Additional Service Information

    Administrator Password v Operating System Password Power-on and Administrator passwords are set in the Setup Utility program. See “IBM Setup Utility program” on page 9 for information about running the Setup Utility. Power-on password A power-on password denies access to the computer by an unauthorized user when the computer is powered on.

  • Page 110: Vital Product Data

    BIOS. v Current Level BIOS information – Run the Configuration Utility to determine the level of BIOS installed. v Sources for determining the latest level BIOS available 1. IBM Home Page http://www.ibm.com/pc/us/ 2. PC PartnerInfo-Technical Database (CTSTIPS.NSF) 3. HelpCenter 4.

  • Page 111: Flash (Bios/Vpd) Update Procedure

    2. PC PartnerInfo-Technical Database (CTSTIPS.NSF) 3. HelpCenter 4. Levels 1 and 2 Support To update (flash) the BIOS, see “Flash (BIOS/VPD) update procedure” on page 105. Flash (BIOS/VPD) update procedure Attention: Refer to the information label located inside the system unit cover for any model-specific information.
  • Page 112 8. Return the boot block recovery jumper to its original position and replace the cover. 9. Connect the power cord back to the system and power the system on. When the system POST tests, it will report several POST errors. These errors can be ignored.

  • Page 113: Power Management

    Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Advanced Power Management and Rapid Resume features of some personal computers. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode are ignored.
  • Page 114 IBM-developed Wake on LAN feature. When you set Wake on LAN to Enabled, the computer will turn on when it receives a specific signal from another computer on the local area network (LAN). For further information, see “Alert on LAN” on page 104.

  • Page 115: Chapter 10. Related Service Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 116: Electrical Safety

    Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures.

  • Page 117: Safety Inspection Guide

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

  • Page 118: Handling Electrostatic Discharge-Sensitive Devices

    Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 119: Grounding Requirements

    Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. Safety notices (multi-lingual translations) The caution and danger safety notices in this section are provided in the following languages: v English v Brazilian/Portuguese...
  • Page 120 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 121 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 122 5. LIGUE os dispositivos. CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
  • Page 123 Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM. PRECAUCIÓN: Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos de fibra ítica, transmissores, etc.) estiverem instalados, observe o seguinte:...
  • Page 124 fonte de energia elétrica. CUIDADO: CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. Hardware Maintenance Manual...
  • Page 125 Chapter 10. Related service information...
  • Page 126 Hardware Maintenance Manual...
  • Page 127 Chapter 10. Related service information...
  • Page 128 Hardware Maintenance Manual...
  • Page 129 Chapter 10. Related service information...
  • Page 130 Hardware Maintenance Manual...
  • Page 131 Chapter 10. Related service information...
  • Page 132 Hardware Maintenance Manual...
  • Page 133 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 134 Pour la mise au rebut, reportez-vous à la réglementation en vigueur. ATTENTION: Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD, des périphériques contenant des fibres optiques ou des émetteurs-récepteurs), prenez connaissance des informations suivantes: v N’ouvrez pas ces produits pour éviter une exposition directe au rayon laser.
  • Page 135 courant. ATTENTION: Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en armoire. Chapter 10. Related service information...
  • Page 136 4. Netzstecker an Steckdose anschließen. 5. Gerät einschalten. ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller.
  • Page 137 Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Wenn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit Glasfaserkabeln oder Transmitter) installiert ist, beachten Sie folgendes. v Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher Laserstrahlung führen. Es befinden sich keine Teile innerhalb des CD-ROM-Laufwerks, die vom Benutzer gewartet werden müssen.
  • Page 138 werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. Hardware Maintenance Manual...
  • Page 139 5. ACCENDERE le unità. ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 140 Smaltire secondo la normativa in vigore (D.Lgs 22 del 5/2/9) e successive disposizioni nazionali e locali. ATTENZIONE: Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a fibre ottiche o trasmettitori, prestare attenzione a quanto segue: v Non rimuovere i coperchi. L’apertura dei coperchi di prodotti laser può determinare l’esposizione a radiazioni laser pericolose.
  • Page 141 siano scollegati dalla sorgente di alimentazione. ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. Chapter 10. Related service information...
  • Page 142 Hardware Maintenance Manual...
  • Page 143 Chapter 10. Related service information...
  • Page 144 Hardware Maintenance Manual...
  • Page 145 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 146 v Calentarla a una temperatura que supere los 100 C (212 F) v Repararla o desmontarla Despréndase de la batería siguiendo los requisitos que exija el reglamento o la legislaciín local. PRECAUCIÓN: Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD, dispositivos de fibra íptica o transmisores), tenga en cuenta las advertencias siguientes: v No retire las cubiertas.
  • Page 147 El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín. Para eliminar la corriente eléctrica del dispositivo, asegúrese de desconectar todos los cables de alimentaciín de la fuente de alimentaciín.

  • Page 148: Send Us Your Comments

    We want to know your opinion about this manual (part number 24P2934). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name: _________________________________________...

  • Page 149: Problem Determination Tips

    IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid intellectual property or other legally protectable rights, any...

  • Page 150: Trademarks

    Trademarks The following terms are trademarks of the IBM Corporation in the United States, other countries, or both: Lotus and Domino are trademarks of Lotus Development Corporation in the United States, other countries, or both. Intel and Celeron are registered trademarks of Intel Corporation.
  • Page 152 Part Number: 59P7580 Printed in U.S.A. (1P) P/N: 59P7580...

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