Resolving Startup Problems - Cisco 6921 Administration Manual
Administration guide for cisco unified communications manager 8.0 (sccp)
Hide thumbs
Also See for 6921:
- Administration manual (210 pages) ,
- User manual (124 pages) ,
- Features (29 pages)
Table of Contents
Advertisement
Troubleshooting and Maintenance
This chapter provides information that can assist you in troubleshooting problems with your Cisco
Unified IP Phone or with your IP telephony network. It also explains how to clean and maintain your
phone.
If you need additional assistance to resolve an issue, see the
Support, and Security Guidelines" section on page
This chapter includes these topics:
•
•
•
•
•
•
•
•
Resolving Startup Problems
After installing a Cisco Unified IP Phone into your network and adding it to Cisco Unified
Communications Manager, the phone should start up as described in the
Process" section on page
troubleshooting information:
•
•
•
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP)
OL-20851-01
Resolving Startup Problems, page 9-1
Cisco Unified IP Phone Resets Unexpectedly, page 9-6
Troubleshooting Cisco Unified IP Phone Security, page 9-8
General Troubleshooting Tips, page 9-9
Resetting or Restoring the Cisco Unified IP Phone, page 9-12
Monitoring the Voice Quality of Calls, page 9-13
Where to Go for More Troubleshooting Information, page 9-14
Cleaning the Cisco Unified IP Phone, page 9-14
3-12. If the phone does not start up properly, see the following sections for
Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process, page 9-2
Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications
Manager, page 9-2
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address, page 9-5
C H A P T E R
"Obtaining Documentation, Obtaining
xiii.
"Verifying the Phone Startup
9
9-1
Advertisement
Table of Contents
Troubleshooting
