HP OmniBook XE3 Service Manual page 83
Notebook
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Also See for OmniBook XE3:
- Evaluator manual (188 pages) ,
- Reference manual (151 pages) ,
- Service manual (117 pages)
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Symptom
Call Center:
Suggestions
Modem will not
Make sure notebook's
connect at any
modem is properly connected
speed.
to wall telephone jack.
Make sure telephone line is
not already in use.
Verify settings in Modems in
Control Panel (Windows 98)
or Phone And Modem
Options (Windows 2000).
Make sure parity, speed,
word length, and stop bits
match on sending and
receiving modems.
Restart notebook.
Run Windows modem
diagnostics or Windows Help
Modem Troubleshooter.
Open hardware Device
Manager. If modem is
disabled, try to enable it. If it
has a conflict, try disabling
another device.
Use an analog telephone line
(2, 3, or 4 wires), not a PBX
or digital line. In a hotel, ask
for a data line.
Try disabling error correction
and data compression.
General problems.
If serial or PC card modem is
not working, disable internal
modem:
- Windows 98: Device
Manager tab of System in
Control Panel.
– Windows 2000: Modems
tab of Phone And Modem
Options in Control Panel.
Download latest modem
driver from technical support
area of HP Notebook web
site (see page vii).
One-Touch button
problems
Buttons not working
Make sure correct
properly.
applications are associated
with buttons in One-Touch
tab of Keyboard in Control
Panels.
On-screen display
Make sure Onscreen Display
does not appear
is enabled in One-Touch tab
when button is
of Keyboard in Control
pressed.
Panels.
3-12
Troubleshooting and Diagnostics
Repair Center:
Repair Center:
Likely Causes
Comments
Mini-PCI card.
Motherboard.
Mini-PCI card.
Motherboard.
Keyboard cover.
Switchboard PCA.
Motherboard.
HP OmniBook XE3
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Troubleshooting
