Page 1: Solving Problems
Dell Precision™ Workstation 370 User's Guide Information About Your Computer Tools to Help Solve Problems Finding Information Specifications Diagnostic Lights Caring for Your Computer Beep Codes Error Messages Your Mini-Tower Computer Dell Diagnostics Front View Drivers Back View Using Microsoft® Windows® XP...
Page 2: Notes, Notices, And Cautions
Trademarks used in this text: Dell, the DELL logo, Dell Precision, Dimension, OptiPlex, Inspiron, Latitude, PowerApp, PowerConnect, PowerVault, Axim, and DellNet are trademarks of Dell Inc.; Intel and Pentium are registered trademark of Intel Corporation; Microsoft, Windows, and MS-DOS are registered trademarks of Microsoft Corporation.
Page 3: Information About Your Computer
Readme files may be included on your CD to provide last- minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. NOTE: The latest drivers and documentation updates can be found at support.dell.com. How to set up my Quick Reference Guide computer...
Page 4 Microsoft Windows These labels are located on your computer. License Label Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. Enter the Express Service Code to direct your call when contacting technical support.
Page 5: Specifications
Service call status and Dell Premier Support Website — premiersupport.dell.com support history Top technical issues for The Dell Premier Support website is customized for corporate, government, and education my computer customers. This website may not be available in all regions. Frequently asked...
Page 6 Technology Level 1 (L1) cache 8 KB or 16 KB Level 2 (L2) cache 512 KB or 1 MB Level 3 (L3) cache 0 or 2 MB Memory Type Dual channel DDR2 400-MHz (PC2-3200) non-ECC and 533-MHz (PC2–4300) ECC SDRAM. NOTE: Ensure that you do not mix ECC and non-ECC memory.
Page 7 Type PCI Express x16 up to 150 W Audio Type AC97, Sound Blaster emulation Stereo conversion 16-bit analog-to-digital; 20-bit digital-to- analog Controllers Hard drive Integrated Serial ATA (4), with RAID 0/1 & Command Queuing Integrated ATA-100 (1 channel) Expansion Bus Bus type mini-tower computer: 3 PCI 2.3 5v desktop computer: 4 PCI 2.3 5v...
Page 8 two 5.25-inch drive bays Available devices Serial ATA drive, floppy drive, USB memory devices, CD drive, CD-RW drive, DVD drive, DVD+RW drive, and DVD and CD-RW combo drive Internally accessible: two bays for 1-inch high hard drives Connectors External connectors: Serial one 9-pin connector (optional 2nd connector);...
Page 9 Power light green light—blinking green in sleep state; solid green for power-on state amber light—blinking amber indicates a problem with an installed device; solid amber indicates an internal power problem (see "Power Problems"). Hard-drive access light green Link integrity light (on integrated network green light for 10-Mb operation;...
Page 10: Caring For Your Computer
NOTE: At 35°C (95°F), the maximum operating altitude is 914 m (3000 ft). Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock: Operating...
Page 11: Front View
Back to Contents Page Your Mini-Tower Computer Dell Precision™ Workstation 370 User's Guide Front View Back View Inside View System Board Components Front View 1 CD or DVD Press to eject a disc from the CD or DVD drive. drive eject...
Page 12: Back View
light is operating. 5 USB 2.0 Use the front USB connectors for devices that you connect occasionally, such as connectors flash memory keys or cameras, or for bootable USB devices (see system setup for more information on booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
Page 13 1 power connector Insert the power cable. 2 padlock ring Insert a padlock to lock the computer cover. 3 security cable slot Use a security cable with the slot to help secure your computer. 4 card slots Access connectors for any installed PCI or PCI Express cards. 5 back panel Plug serial, USB, and other devices into the appropriate connector.
Page 14 to the same address. For more information, see "System Setup Options." mouse Plug a standard mouse into the green mouse connector. Turn off the computer connector and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector.
Page 15: Inside View
optional serial connector 2. For more information, see "System Setup Options." Inside View CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. hard drive processor airflow shroud and fan system board power supply padlock ring...
Page 16: System Board Components
System Board Components floppy drive (FLOPPY) 12 PCI card slots(1-3) IDE drive (PRI IDE) 13 front panel audio (FP AUD) SATA connectors (SATA-0, SATA-1, 14 PCI-Express x1 card slot SATA-2, SATA-3) password jumper (PASS) 15 PCI-Express x16 up to 150w card slot SCSI LED connector 16 CD audio input (CD IN) front panel connector...
Page 18 Back to Contents Page Your Desktop Computer Dell Precision™ Workstation 370 User's Guide Front View Back View Inside View System Board Components Front View 1 floppy- The floppy drive light is on when the computer reads data from or writes data drive to the floppy drive.
Page 19 NOTE: To use the IEEE 1394 connector, you need an add-in-card that supports this feature. To order a card contact Dell. 7 headphone Use the headphone connector to attach headphones and most kinds of connector speakers. 8 power The power light illuminates and blinks or remains solid to indicate different...
Page 20 parallel Connect a parallel device, such as a printer, to the parallel connector. If you connector have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address.
Page 21 It is recommended that you use the front USB connectors for devices that you connect occasionally, such as flash memory keys or cameras, or for bootable USB devices. USB 2.0 Use the back USB connectors for devices that typically remain connected, connectors such as printers and keyboards.
Page 22 CD/DVD drive processor airflow shroud and fan floppy drive (optional) security cable slot hard drive power supply padlock ring Cable Colors Device Color Hard drive Blue cable Floppy drive Black pull tab CD/DVD drive Orange pull tab System Board Components floppy drive (FLOPPY) 12 PCI card slots (1-3) IDE drive (PRI IDE)
Page 23 SCSI LED connector 16 CD audio input (CD IN) front panel connector 17 processor power connector speaker 18 processor socket secondary serial port (SERIAL 2) 19 processor fan connector (CPU FAN) card fan connector (PCI FAN) 20 main power connector (POWER) 10 clear CMOS jumper (CLR CMOS) 21 memory modules...
Page 24: Advanced Features
LegacySelect Technology Control LegacySelect technology control offers legacy-full, legacy-reduced, or legacy-free solutions based on common platforms, hard-drive images, and help desk procedures. Control is provided to the administrator through system setup, Dell OpenManage™ IT Assistant, or Dell™ custom factory integration.
Page 25: Dell Openmanage It Assistant
Change the state of your computer, such as updating its BIOS or shutting it down remotely A managed system is one that has Dell OpenManage Client Instrumentation set up on a network that uses IT Assistant. For information about Dell OpenManage Client Instrumentation, see the Dell OpenManage Client Instrumentation User's Guide available on the Dell Support website at support.dell.com.
Page 26: Password Protection
4. Use the left- and right-arrow key to select an option setting. 5. Exit system setup. Option Settings Enabled — If the computer cover is opened, the setting changes to Detected, and the following alert message displays during the boot routine at the next computer start-up: Alert! Cover was previously removed.
Page 27: Assigning A System Password
access the data stored on your hard drive. Option Settings You cannot change or enter a new system password if either of the following two options is displayed: Disabled — The system password is disabled by a jumper setting on the system board. You can only assign a system password when the following option is displayed: Set —...
Page 28: Admin Password
When you start or restart your computer, one of the following prompts appears on the screen. If Password Status is set to Unlocked: Type in the password and - press <ENTER> to leave password security enabled. - press <CTRL><ENTER> to disable password security. Enter password: If Password Status is set to Locked: Type the system password and press <Enter>.
Page 29: Assigning A Setup Password
Set — Does not allow assignment of setup passwords; users must enter a setup password to make changes to system setup Not Set — Allows assignment of setup passwords; password feature is enabled but no password is assigned Disabled —The admin password is disabled by a jumper setting on the system board Assigning a Setup Password The setup password can be the same as the system password.
Page 30: Disabling A Forgotten Password And Setting A New Password
Entering System Setup 1. Turn on (or restart) your computer. 2. When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows®...
Page 31: System Setup Options
Key Functions — This field appears below the Option Field and lists keys and their functions within the active system setup field. System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may or may not appear. Info Lists the computer name, version number of the BIOS, date of the BIOS, Asset Tag, Service Tag, and System Info...
Page 32 Determines the address that the built-in parallel port uses. LPT Port Address Determines the address that the parallel port uses when it is in ECP mode. Off disables the DMA channel. LPT Port DMA 1 selects the DMA 1 channel. DMA 3 selects the DMA 3 channel. SATA2 Controller Serial Port 1 appears as an option if you have a serial port card installed.
Page 33: Boot Sequence
Mode This option allows the system to power up when a Network Interface Controller or Remote Wakeup-capable Remote modem receives a wake up signal. Wake-Up On is the default setting. On w/ Boot to NIC will allow the computer to attempt to boot from a network prior to using the boot sequence.
Page 34: Changing Boot Sequence For The Current Boot
Changing Boot Sequence for the Current Boot You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Drivers and Utilities CD, but you want the computer to boot from the hard drive when the diagnostic tests are complete.
Page 35 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: This process erases both the system and setup passwords. 1. Follow the procedures in "Before You Begin." Jumper Setting Description PSWD...
Page 36: Clearing Cmos Settings
4. Connect your computer and monitor to electrical outlets, and turn them on. 5. After the Microsoft® Windows® desktop appears on your computer, shut down your computer. 6. Turn off the monitor and disconnect it from the electrical outlet. 7. Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board.
Page 37: Hyper-Threading
"sleep states": Standby. In this sleep state, power is reduced or turned off for most components, including the cooling fans. However, system memory remains active. NOTE: All components installed in the computer must support this feature and have the appropriate drivers loaded to enter standby.
Page 38: U320 Scsi Controller
"Your Desktop Computer"). This connector is only available if you purchased an add-in IEEE 1394 card. To purchase a card, contact Dell. U320 SCSI Controller The optional U320 SCSI controller is PCI based and operates in a low voltage differential (LVD) mode while running at U320 (320 MBps) speeds.
Page 39: Raid Level 1
Another advantage of a RAID level 0 configuration is that it utilizes the full capacities of the drives. If you have two 160-GB drives installed, you have 320 GB on which to store data. NOTICE: Because RAID level 0 provides no data redundancy, if one drive fails, then the data on the other drive is also inaccessible.
Page 40: Copying Cds And Dvds
Currently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD-RW, and DVD-RAM. The DVD- writable drives installed in Dell™ computers can write to DVD+R and DVD+RW media, and can read DVD-R and DVD-RW media. However, DVD-writable drives do not write to and might not read DVD-RAM media. In addition, commercially available DVD players for home theater systems might not read all five formats.
Page 41: Helpful Tips
create a DVD+R disc, you may not be able to write to that disc again if the disc is "finalized" or "closed" during the final stage of the disc creation process. Use blank DVD+RWs if you plan to erase, rewrite, or update information on that disc later. Helpful Tips Use Microsoft®...
Page 42: Before You Begin
Computer" and "Before Working Inside Your Computer." You have read the safety information in your Dell™ Product Information Guide. A component can be replaced by performing the removal procedure in reverse order. Recommended Tools The procedures in this document may require the following tools:...
Page 43 NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs;...
Page 44: Opening The Computer Cover
Back to Contents Page Opening the Computer Cover Dell Precision™ Workstation 370 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
Page 45 padlock ring Back to Contents Page...
Page 46: Memory Overview
Installing Memory Removing Memory NOTICE: Before you install new memory modules, download the most recent BIOS for your computer from the Dell™ Support website at support.dell.com. Memory Overview For information on the type of memory supported by your computer, see "Specifications."...
Page 47: Addressing Memory With 4-Gb Configurations
If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly.
Page 48: Installing Memory
Installing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer.
Page 49: Removing Memory
Then repeat steps 5, 6, and 7. 9. When the System Memory total is correct, press <Esc> to exit system setup. 10. Run the Dell Diagnostics to verify that the memory modules are operating properly. Removing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 51: General Installation Guidelines
Back to Contents Page Drives Dell Precision™ Workstation 370 User's Guide Overview Hard Drive Front-Panel Inserts Floppy Drive CD/DVD Drive Overview Your computer supports: Two hard drives (Serial ATA or SCSI, with optional SCSI controller) Two floppy drives Two CD or DVD drives...
Page 52: Connecting Drive Cables
Serial ATA hard drives should be connected to the connector labeled SATA on the system board. IDE CD/DVD drives should be connected to the connector labeled IDE. When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device attached to the last connector on the interface cable is primary or the boot device (drive 0), and the device attached to the middle connector on the interface cable is the secondary device (drive 1).
Page 53: Power Cable Connector
ID number. If two or more devices use the same ID, your computer may hang during POST and in SCSI BIOS. SCSI devices installed by Dell are configured correctly during the manufacturing process. You do not need to set the SCSI ID for these SCSI devices.
Page 54: Hard Drive
SCSI Cables Ultra 320 (optional on the Dell Precision 370 computer), Ultra 160/m and Ultra2/Wide LVD drives (typically hard drives) both use a 68-pin cable. One end of the cable attaches to the SCSI connector on the system board or the SCSI controller card installed in your computer.
Page 55: Removing A Hard Drive
2. Follow the procedures in "Before You Begin." Removing a Hard Drive 1. Disconnect the power and hard-drive cables from the drive. 1 power cable 2 hard-drive cable 2. Press in on the tabs on each side of the drive and slide the drive up and out. tabs (2)
Page 56: Installing A Hard Drive
hard drive Installing a Hard Drive 1. Unpack the replacement hard drive, and prepare it for installation. 2. Check the documentation for the drive to verify that it is configured for your computer. 3. If your replacement hard drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive.
Page 57: Adding A Second Hard Drive
13. Partition and logically format your drive before you proceed to the next step. See the documentation for your operating system for instructions. 14. Test the hard drive by running the Dell Diagnostics. 15. If the drive you just installed is the primary drive, install your operating system on the hard drive.
Page 58: Front-Panel Inserts
1 rail tabs (2) 2 second hard drive in upper bay 3 first hard drive in lower bay 4 hard drive bay 6. Connect a power cable to the drive. 7. Connect the hard-drive cable to the drive and to the system board (see System Board Components).
Page 59 4. From the outside of the computer, pull the insert away from the computer's front panel. 5. Remove the insert from the insert frame by pressing on the four tabs. 1 insert frame for CD/DVD drive bay 2 insert frame for floppy drive bay 6.
Page 60: Removing A Floppy Drive
Slightly press the right-side insert release tab and gently push in the insert. If you are adding a floppy drive and you purchased the drive from Dell, you received a front panel insert in your floppy drive kit. Attach this insert over the front of the drive bay.
Page 61: Installing A Floppy Drive
4. Press inward on the two tabs on the sides of the drive, slide the drive upward, and remove it from the floppy-drive bay. Installing a Floppy Drive 1. If you are replacing a drive and the new drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive.
Page 62: Cd/Dvd Drive
See the documentation that came with the drive for instructions on installing any software required for drive operation. Enter system setup and select the appropriate Diskette Drive option. 10. Verify that your computer works correctly by running the Dell Diagnostics. CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Page 63: Removing A Cd/Dvd Drive
Removing a CD/DVD Drive 1. Follow the procedures in "Before You Begin." 2. Disconnect the power, audio, and CD/DVD drive cables from the back of the drive. 1 power cable 2 audio cable 3 CD/DVD drive cable 3. Press inward on the two tabs on the sides of the drive, and then slide the drive upward and remove it from the drive bay.
Page 64: Installing A Cd/Dvd Drive
Dell. 3. If you are installing a replacement drive and the new drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive. Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws (two screws on each rail).
Page 65 See the documentation that came with the drive for instructions on installing any software required for drive operation. Enter system setup and select the appropriate Drive option. 11. Verify that your computer works correctly by running the Dell Diagnostics. Back to Contents Page...
Page 66: Installing A Pci Card
NOTE: For your Dell Precision 370 desktop computer, Dell offers a customer kit for Audigy II and IEEE 1394 PCI add- in-cards that includes a cable to connect the card to the I/O panel that enables the front mounted IEEE 1394 connector.
Page 67 PCI card filler bracket edge connector retention arm card connector lever 3. If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 4. If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card.
Page 68 bracket within slot bracket caught outside of slot fully seated card not fully seated card 7. Before you lower the retention arm, ensure that: The tops of all cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide. 8.
Page 69: Removing A Pci Card
4. Grasp the card by its top corners, and ease it out of its connector. 5. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
Page 70: Installing A Pci Express Card
PCI Express graphics cards that run higher than 75 watts require an additional cooling fan installed. Otherwise, your card could overheat and damage your computer. If your computer has a PCI Express graphics card without a cooling card fan, contact Dell to purchase a card fan. 1 PCI Express card x16...
Page 71 top of retention mechanism edge connector PCI Express x16 card card connector securing slot filler bracket securing tab retention arm edge connector lever card connector PCI Express x1 card 3. If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 4.
Page 72 by its top corners, and ease it out of its connector. 5. Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network.
Page 73 filler bracket alignment bar alignment guide retention arm NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 11. If you installed a PCI Express graphics card that runs up to 150 W, install the card fan.
Page 74: Removing A Pci Express Card
6. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
Page 75: Installing The Card Fan
PCI Express graphics cards that run higher than 75 W require an additional cooling fan installed. Otherwise, your card could overheat and damage your computer. If a card fan is not present in your computer and you are installing a graphics card that runs higher than 75 W, contact Dell to purchase a card fan.
Page 76 1 top edge of card fan bracket 4 card fan connector on system board 2 card fan cable 5 hooks on inside of computer cover 3 cabling slot 6 card fan bracket 3. Slide the card fan bracket onto the hooks on the inside of the computer cover. 4.
Page 77 9. Connect your computer and devices to their electrical outlets, and turn them on. Back to Contents Page...
Page 78 Back to Contents Page Airflow Shroud and Processor Dell Precision™ Workstation 370 User's Guide Airflow Shroud Processor Airflow Shroud Removing the Airflow Shroud for the Mini-Tower Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Page 79 2. Disconnect the cooling fan power cable from the fan connector on the system board. 3. Disconnect the power cable from the power connector on the system board. 4. Lift up the airflow shroud. Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Page 80 b. On the retention base locate the tab opposite the power supply. Press on the retention base tab until the heat sink pops up slightly. c. Press out on the second retention tab while lifting the heat sink up and out of the retention base. NOTICE: Lay the heat sink down on its side.Do not touch or remove the thermal grease on the bottom of the heat sink.
Page 81 NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink and blower when you install your new processor.
Page 82: Installing The Processor
processor cover processor socket socket 5. Remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor. Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. 1.
Page 83 If you are not installing a processor upgrade kit from Dell, reuse the original heat sink assembly when you replace the processor. If you installed a processor replacement kit from Dell, return the original heat sink assembly and processor to Dell in the same package in which your replacement kit was sent.
Page 84 8. Reinstall the retention module clips. 9. Lower the airflow shroud over the heat sink. 10. Reconnect the cooling fan power cable to the fan connector on the system board. 11. Reconnect the power cable to the power connector on the system board. Close the computer cover.
Page 85: Replacing The Battery
Back to Contents Page Battery Dell Precision™ Workstation 370 User's Guide Replacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
Page 86 Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 6. Connect your computer and devices to electrical outlets, and turn them on. Enter system setup and restore the settings you recorded in step 1.
Page 87: Control Panel Components
Back to Contents Page Control Panel Dell Precision™ Workstation 370 User's Guide Control-Panel Components Removing the Control Panel Replacing the Control Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 88: Removing The Control Panel
1 hard-drive access light 2 power button 3 screw hole 4 alignment hole 5 control-panel connector 6 power light Removing the Control Panel 1. Follow the procedures in "Before You Begin." 2. Remove the front panel. 3. Disconnect the control-panel cable from the I/O panel connector. 4.
Page 89 Desktop Computer 1 control panel 2 mounting screw...
Page 90: Replacing The Control Panel
Replacing the Control Panel Follow the removal procedure in reverse order, ensuring that the tabs on the top panel, bottom panel, and front panel are secure. Back to Contents Page...
Page 91: I/O Panel Components
Back to Contents Page I/O Panel Dell Precision™ Workstation 370 User's Guide I/O Panel Components Removing the I/O Panel Replacing the I/O Panel CAUTION: Before performing any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Page 92: Removing The I/O Panel
1 chassis-intrusion switch headphone connector connector 2 speaker connector IEEE 1394 connector 3 front-panel IEEE 1394 USB 2.0 connector connector 4 audio connector 10 USB 2.0 connector 5 front panel connector 11 diagnostic lights (4) 6 control-panel connector Removing the I/O Panel 1.
Page 93: Replacing The I/O Panel
Desktop Computer Replacing the I/O Panel...
Page 94 To replace the I/O panel, follow the removal procedures in the reverse order. Back to Contents Page...
Page 95: Removing The Power Supply
Back to Contents Page Power Supply Dell Precision™ Workstation 370 User's Guide Removing the Power Supply Replacing the Power Supply CAUTION: Before performing any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
Page 96: Replacing The Power Supply
4. Slide the power supply toward the front of the computer approximately 1 inch. 5. Lift the power supply up and out of the computer. Replacing the Power Supply 1. Slide the power supply into place. 2. Replace the two screws that secure the power supply to the back of the computer frame. 3.
Page 97: Diagnostic Lights
Back to Contents Page Tools to Help Solve Problems Dell Precision™ Workstation 370 User's Guide Diagnostic Lights Drivers Beep Codes Using Microsoft® Windows® XP System Restore Error Messages Resolving Software and Hardware Incompatibilities Dell Diagnostics Reinstalling Microsoft® Windows® XP Diagnostic Lights...
Page 98 If available, install properly working memory of the same type into your computer. If the problem persists, contact Dell. System board failure Contact Dell for technical assistance. has occurred. Memory modules are Ensure that no special memory module/memory connector placement detected, but a requirements exist.
Page 99: Beep Codes
If your computer beeps during start-up: 1. Write down the beep code on the Diagnostics Checklist. 2. Run the Dell Diagnosticsto identify a more serious cause. 3. Contact Dell for technical assistance. Code Cause 1-1-2 Microprocessor register failure 1-1-3 NVRAM read/write failure...
Page 100: Error Messages
Alert! Previous attempts at booting this system have failed at checkpoint [nnnn ]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support — Contact Dell and report the checkpoint code (nnnn) to the support technician.
Page 101 Problems." Diskette read failure — "Drive Problems." Diskette subsystem reset failed — Run the Dell Diagnostics. Diskette write protected — Slide the write-protect notch to the open position. Drive not ready — Put a floppy disk in the drive. Gate A20 failure —...
Page 102 In some cases, you might have to restart your computer to restore computer resources. If so, run the program that you want to use first. Operating system not found — Contact Dell. Please Connect USB Keyboard/Mouse to USB Ports on the Back of the Computer — Turn your computer off, connect the USB keyboard and/or mouse to the USB connectors on the back of the computer, and then restart your computer.
Page 103: When To Use The Dell Diagnostics
IDE controller is operating outside of normal specifications. It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell — If no replacement drive is immediately available and the drive is not the only bootable drive,...
Page 104: Starting The Dell Diagnostics From The Drivers And Utilities Cd
6. Type 1 to start the ResourceCD menu. 7. Type 2 to start the Dell Diagnostics. 8. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
Page 105: What Is A Driver
Allows you to customize the test by changing the test settings. 4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Page 106: Reinstalling Drivers And Utilities
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.
Page 107: Using Microsoft Windows Xp System Restore
If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you installed the new driver. Using the Drivers and Utilities CD If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD (also known as the Resource CD).
Page 108: Resolving Software And Hardware Incompatibilities
To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration. Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
Page 109: Reinstalling Microsoft ® Windows ® Xp
Windows 2000 To resolve incompatibilities using Device Manager: 1. Click the Start button, point to Settings, and then click Control Panel. 2. In the Control Panel window, double-click System. 3. Click the Hardware tab. 4. Click Device Manager. 5. Click View and click Resources by connection. 6.
Page 110: Reinstalling Windows Xp
The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
Page 111: Booting From The Operating System Cd
2. Insert the Operating System CD. Click Exit if Install Windows XP message appears. 3. Restart the computer. 4. Press <F12> immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.
Page 112 NOTE: The time required to complete the setup depends on the size of the hard drive and the speed of your computer. NOTICE: Do not press any key when the following message appears: Press any key to boot from the CD. 6.
Page 113: Solving Problems
Back to Contents Page Solving Problems Dell Precision™ Workstation 370 User's Guide Troubleshooting Tips Memory Problems Battery Problems Mouse Problems Card Problems Network Problems Card Fan Problems Power Problems Drive Problems Printer Problems E-Mail, Modem, and Internet Problems Serial or Parallel Device Problems...
Page 114: Card Fan Problems
Close the computer cover, reconnect the computer and devices to electrical outlets, and then turn them 4. Run the Dell Diagnostics. Test the cards — 1. Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then open the computer cover.
Page 115: Cd And Dvd Drive Problems
Hard drive problems Running the Dell IDE Hard Drive Diagnostics — The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure. 1. Turn on your computer (if your computer is already on, restart it).
Page 116: E-Mail, Modem, And Internet Problems
Run Check Disk — Windows XP 1. Click the Start button and click My Computer. 2. Right-click Local Disk C:. 3. Click Properties. 4. Click the Tools tab. 5. Under Error-checking, click Check Now. 6. Click Scan for and attempt recovery of bad sectors. 7.
Page 117: Ieee 1394 Device Problems
Product Information Guide. NOTE: On the Dell Precision 370 desktop computer, the front IEEE 1394 connector is optional and only available if you purchased an add-in IEEE 1394 card. To order a card, contact Dell. Ensure that the IEEE 1394 device is properly connected —...
Page 118: Lockups And Software Problems
Test the keyboard — Connect a properly working keyboard to the computer, and try using the keyboard. If the new keyboard works, the original keyboard is faulty. Check for Software and Hardware Conflicts Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 119: A Solid Blue Screen Appears
Use a virus-scanning program to check the hard drive, floppy disks, or CDs Save and close any open files or programs and shut down your computer through the Start menu Run the Dell Diagnostics — If all tests run successfully, the error condition is related to a software problem.
Page 120: Mouse Problems
Run the Dell Diagnostics. Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Check the mouse cable — 1. Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.
Page 121: Power Problems
network connector on the back of the computer and the network jack. Check the network lights on the back of the computer — No light indicates that no network communication exists. Replace the network cable. For a description of network lights, see "Controls and Lights."...
Page 122: Serial Or Parallel Device Problems
See the device's documentation for the recommended settings. Then enter system setup and go to the Integrated Devices option settings. Ensure that the Serial Port setting or the Parallel Port setting matches the recommended settings. Run the Dell Diagnostics Sound and Speaker Problems...
Page 123: No Sound From Speakers
Sound under the Integrated Devices option is set to On. Exit system setup and restart your computer. Run the Dell Diagnostics Check for Software and Hardware Conflicts No sound from headphones Check the headphone cable connection —...
Page 124: Video And Monitor Problems
Primary Video Controller under the Integrated Devices option is set correctly. For an AGP card, set Primary Video Controller to AGP. For a PCI card, set Primary Video Controller to Auto. Exit system setup and restart your computer. Run the Dell Diagnostics...
Page 125: If The Screen Is Difficult To Read
If the screen is difficult to read Check the monitor settings — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. Move the subwoofer away from the monitor — If your speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor.
Page 126: Cleaning Your Computer
Back to Contents Page Cleaning Your Computer Dell Precision™ Workstation 370 User's Guide Computer, Keyboard, and Monitor Mouse Floppy Drive CDs and DVDs CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 127: Floppy Drive
Floppy Drive NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads, which prevents the drive from operating. Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation.
Page 128: Transferring Information To A New Computer
Back to Contents Page Features of Windows XP Dell Precision™ Workstation 370 User's Guide Transferring Information to a New Computer Creating and Arranging Shortcuts Switching to Microsoft® Windows® Classic View Desktop Cleanup Wizard Choosing a Wallpaper Internet Connection Firewall Choosing a Screen Saver...
Page 129: Start Menu
The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears. 3. Click Finished and restart the new computer.Trademarks that appear in this module: Microsoft®, Windows®, Dell™ Switching to Microsoft® Windows® Classic View You can change the appearance of the Windows desktop, Start menu, and Control Panel so that they look more like previous versions of the Windows operating system.
Page 130: Choosing A Wallpaper
1. Click the Start button and click Control Panel. 2. In the left panel, click Switch to Classic View. Choosing a Wallpaper You can set background colors and patterns on the Windows desktop choosing a wallpaper. 1. Click the Start button, click Control Panel, and then click Appearance and Themes. 2.
Page 131: Creating Shortcuts
1. Click the Start button, click Control Panel, and then click Appearance and Themes. 2. Under Pick a task..., click Change the computer's theme. 3. In the Display Properties window, select a theme from the Theme drop-down menu. 4. Click OK. Creating and Arranging Shortcuts A shortcut is an icon on the desktop that provides quick access to programs, files, folders, and drives you might frequently use.
Page 132: Internet Connection Firewall
2. Click the Desktop tab and click Customize Desktop. 3. Click Run Desktop Cleanup Wizard every 60 days to remove the check mark. 4. Click OK. To run the Desktop Cleanup Wizard at any time: 1. Right-click an empty spot on the desktop and click Properties. 2.
Page 133: Network Setup Wizard
network devices network cables network adapter connector on computer network adapter connector Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1.
Page 134: Removing The System Board
Back to Contents Page System Board Dell Precision™ Workstation 370 User's Guide Removing the System Board Replacing the System Board CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 135: Replacing The System Board
5. Pull up on the two tabs, slide the system board assembly toward the front of the computer, and then lift the assembly up and away. 6. Place the system board assembly that you just removed next to the replacement system board. Replacing the System Board 1.
Page 136: Closing The Computer Cover
Back to Contents Page Closing the Computer Cover Dell Precision™ Workstation 370 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1. Ensure that all cables are connected, and fold cables out of the way.
Page 137 Back to Contents Page Opening the Computer Cover Dell Precision™ Workstation 370 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
Page 138 Back to Contents Page Drives Dell Precision™ Workstation 370 User's Guide Overview Hard Drive Floppy Drive Front Panel CD/DVD Drive Overview Your computer supports: Two hard drives (Serial ATA or SCSI, with optional SCSI controller) One floppy drive Two CD or DVD drives...
Page 139 Connect hard drives to the connector labeled "SATA" and connect CD/DVD drives to the connector labeled "IDE". Serial ATA hard drives should be connected to the connector labeled SATA on the system board. IDE CD/DVD drives should be connected to the connector labeled IDE. When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device attached to the last connector on the interface cable is primary or the boot device (drive 0), and the device attached to the middle connector on the interface cable is the secondary device (drive 1).
Page 140 ID number. If two or more devices use the same ID, your computer may hang during POST and in SCSI BIOS. SCSI devices installed by Dell are configured correctly during the manufacturing process. You do not need to set the SCSI ID...
Page 141 SCSI Cables Ultra 320 (optional on the Dell Precision 370 computer), Ultra 160/m and Ultra2/Wide LVD drives (typically hard drives) both use a 68-pin cable. One end of the cable attaches to the SCSI connector on the system board or the SCSI controller card installed in your computer.
Page 142 NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. Removing a Hard Drive 1. If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure.
Page 143 tab (2) hard drive Installing a Hard Drive 1. Unpack the replacement hard drive, and prepare it for installation. 2. Check the documentation for the drive to verify that it is configured for your computer. 3. If your replacement hard drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive.
Page 144 screws (4) 4. Gently slide the drive into place until the tabs securely click into position. NOTE: If you are installing a hard drive in the lower bay, the drive should be placed in the bay so that the power connector is on the left-hand side (opposite of the top hard drive).
Page 145 14. Partition and logically format your drive before you proceed to the next step. See the documentation for your operating system for instructions. 15. Test the hard drive by running the Dell Diagnostics. 16. If the drive you just installed is the primary drive, install your operating system on the hard drive.
Page 146 Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Removing a Floppy Drive 1. Follow the procedures in "Before You Begin." 2. Disconnect the power and floppy-drive cables from the back of the floppy drive. 3.
Page 147 tabs (2) floppy drive Installing a Floppy Drive 1. If you are replacing a drive and the new drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive. Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws (two screws on each rail).
Page 148 3. Attach the power and floppy-drive cables to the floppy drive. power cable floppy-drive cable...
Page 149: Removing The Front Panel
Enter system setup and update the appropriate Diskette Drive A option to reflect the size and capacity of your new floppy drive. 10. To verify that your computer works correctly, run the Dell Diagnostics. Front Panel CAUTION: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
Page 150: Replacing The Front Panel
Close the computer cover, halfway and pull the front panel away from the computer. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer Replacing the Front Panel To replace the front panel, perform the removal procedure in reverse.
Page 151 CD/DVD drive cable power cable 3. Press inward on the two tabs on the sides of the drive, and then slide the drive upward and remove it from the drive bay.
Page 152 "Contacting Dell" for the number to call for assistance. 3. If you are installing a replacement drive and the new drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive. Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws (two screws on each rail).
Page 153 drive bracket rails (2) screws (4) 4. Gently slide the drive into place until the tabs securely click into position. 5. Connect the power, audio, and CD/DVD drive cables to the drive. 6. If you are installing a drive that has its own controller card, install the controller card in an expansion slot. See the documentation that accompanied the drive and controller card to verify that the configuration is correct for your computer.
Page 154 If you are adding a drive that has an audio cable, connect the audio cable to the audio connector on the system board. audio cable (some drives do not have this cable) CD/DVD drive cable power cable 8. If you are installing a new CD/DVD drive rather than replacing a drive, remove the front- panel inserts. From inside the drive bay, gently press on each side of the insert until it pops out.
Page 155 13. To verify that your computer works correctly, run the Dell Diagnostics. Back to Contents Page...
Page 156: Getting Help
"Technical Support Service." NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. Online Services You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in...
Page 157: Autotech Service
(Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) Electronic Quote Service sales@dell.com apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) Electronic Information Service info@dell.com AutoTech Service Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by...
Page 158: Problems With Your Order
Automated Order-Status Service To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For...
Page 159: Before You Call
Dell. Collect On Delivery (C.O.D.) packages are not accepted. Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call.
Page 160: Contacting Dell
Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
Page 161 604 633 4966 Customer Service (Penang, Malaysia) 604 633 4949 Country Code: 673 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Online Order Status: www.dell.ca/ostatus Ontario) AutoTech (automated technical support) toll-free: 1-800-247-9362 International Access TechFax toll-free: 1-800-950-1329 Code: 011...
Page 162 Tech Support Fax 818 1350 City Code: 592 Technical Support (Dimension™ and Inspiron™) toll-free: 800 858 2969 Technical Support (OptiPlex™, Latitude™, and Dell toll-free: 800 858 0950 Precision™) Technical Support (servers and storage) toll-free: 800 858 0960 Technical Support (projectors, PDAs, printers, switches,...
Page 163 El Salvador General Support 01-899-753-0777 Finland (Helsinki) Website: support.euro.dell.com E-mail: fin_support@dell.com International Access Code: 990 E-mail Support (servers): Nordic_support@dell.com Country Code: 358 Technical Support 09 253 313 60 City Code: 9 Technical Support Fax 09 253 313 81 Relational Customer Care...
Page 164 Website: support.ap.dell.com E-mail: ap_support@dell.com International Access Code: 001 Technical Support (Dimension™ and Inspiron™) 2969 3189 Country Code: 852 Technical Support (OptiPlex™, Latitude™, and Dell 2969 3191 Precision™) Technical Support (PowerApp™, PowerEdge™, 2969 3196 PowerConnect™, and PowerVault™) Gold Queue EEC Hotline...
Page 165 Technical Support outside of Japan (Dimension and 81-44-520-1435 Inspiron) Technical Support (Dell Precision™, OptiPlex™, and toll-free:0120-198-433 Latitude™) Technical Support outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) Technical Support (Axim™) toll-free: 0120-981-690 Technical Support outside of Japan (Axim) 81-44-556-3468...
Page 166 Customer Service (Penang, Malaysia) 604 633 4949 Country Code: 853 Transaction Sales toll-free: 0800 581 Malaysia (Penang) Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 1 800 88 0193 Technical Support (Dimension and Inspiron) toll-free: 1 800 88 1306 International Access Code: 00...
Page 167 Relational Sales Fax 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 New Zealand E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com International Access Code: 00 Home and Small Business 0800 446 255 Country Code: 64...
Page 168 91 722 92 00 91 722 95 83 Sweden (Upplands Website: support.euro.dell.com Vasby) E-mail: swe_support@dell.com International Access E-mail Support for Latitude and Inspiron: Code: 00 Swe-nbk_kats@dell.com Country Code: 46 E-mail Support for OptiPlex: Swe_kats@dell.com City Code: 8 E-mail Support for Servers: Nordic_server_support@dell.com...
Page 169 General Support 1-800-805-8035 Turks and Caicos General Support toll-free: 1-866-540-3355 Islands U.K. (Bracknell) Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp International Access Code: 00 Country Code: 44 E-mail: dell_direct_support@dell.com City Code: 1344 Technical Support (Corporate/Preferred Accounts/PAD 0870 908 0500 [1000+ employees])
Page 170 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or Speech- toll-free: 1-877-DELLTTY Impaired (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela...
Page 171 Back to Contents Page Glossary Dell Precision™ Workstation 370 User's Guide E F G N O P Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC —...
Page 172 bps — bits per second — The standard unit for measuring data transmission speed. BTU — British thermal unit — A measurement of heat output. bus — A communication pathway between the components in your computer. bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. byte —...
Page 173 performance. device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver — See driver. DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors.
Page 174 Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
Page 175 then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored. HTML — hypertext markup language — A set of codes inserted into an Internet web page intended for display on an Internet browser.
Page 176 PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. monitor — The high-resolution TV-like device that displays computer output.
Page 177 NVRAM — nonvolatile random access memory — A type of memory that stores data when the computer is turned off or loses its external power source. NVRAM is used for maintaining computer configuration information such as date, time, and other system setup options that you can set.
Page 178 An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support. setup program —...
Page 179 Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768.
Page 180 system memory. The amount of video memory installed primarily influences the number of colors that a program can display. video mode — A mode that describes how text and graphics are displayed on a monitor. Graphics-based software, such as Windows operating systems, displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors. Character-based software, such as text editors, displays in video modes that can be defined as x columns by y rows of characters.
Page 181: Fcc Notices (U.s. Only)
Class B FCC Identification Information Most Dell computer systems are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer system, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves.
Page 182: Fcc Identification Information
The following information is provided on the device or devices covered in this document in compliance with FCC regulations: Model number: DHM and WHM Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Back to Contents Page...

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