Page 1 Cisco uBR924 Cable Access Router Hardware Installation Guide March 2000 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text Part Number: OL-0338-01...
Page 2 You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...
Page 3: Table Of Contents
Obtaining Technical Assistance Cisco Connection Online Technical Assistance Center Documentation Feedback Product Overview C H A P T E R Cisco uBR924 Cable Access Router Description Introduction Routing and Bridging Upgrading the Software Image Initial Power-On and Provisioning Initial Power-On Sequence...
Page 4 C H A P T E R Cisco uBR924 Router Installation Checklist Physical Placement Verifying Power Requirements Connecting to the Cable System Connecting the Ethernet Cables Connecting to Telephones or Fax Devices Connecting the Backup POTS Connection Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 5 Console Port Connector and Cables Regulatory Compliance and Safety Information A P P E N D I X If You Need More Information Service Providers Subscribers (End Users) Agency Approvals for the Cisco uBR924 Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 6 Hazardous Voltages in WAN Ports C-17 Incorrect Connection Warning C-18 Service Personnel Warning C-19 Telecommunications Lines Warning C-19 No. 26 AWG Warning C-20 Ring Signal Generator Warning C-21 I N D E X Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 7: Preface
Purpose This guide covers the physical installation of the Cisco uBR924 cable access router. These procedures include site preparation, the physical placement of the router in an appropriate location, the cabling required for the power, Ethernet, voice, and cable connections, and verification of the installation at the router’s initial power-on.
Page 8: Organization
(CLI). However, CLI access might be required to configure the router and to bring it to full operability. See the Cisco uBR924 Cable Access Router Software Configuration Guide for instructions on configuring the router for network operation.
Page 9 For commands at the prompt example, the prompt indicates Router (config) # global configuration mode. font Terminal sessions and information Screen the system displays Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 10 Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. (Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä "Regulatory Compliance and Safety Information" (käännetyt turvallisuutta koskevat varoitukset).) Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 11 Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. (Se förklaringar av de varningar som förekommer i denna publikation i appendix "Regulatory Compliance and Safety Information" [Översatta säkerhetsvarningar].) Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 12: Related Documentation
Preface Related Documentation Related Documentation Refer to the following Cisco documents for related information. The documents can be found online at Cisco Connection Online (CCO) or on the Documentation CD-ROM. You can also order printed copies of most current documents.
Page 13: Cisco Ios Publications
MIB information is available on CCO at ftp://ftp.cisco.com/pub/mibs. Obtaining Documentation World Wide Web You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com. Documentation CD-ROM Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product.
Page 14: Obtaining Technical Assistance
Technical Assistance Center The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract. To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.
Page 15: Documentation Feedback
Documentation Feedback If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
Page 16 Preface Obtaining Technical Assistance Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 17: Chapter 1 Product Overview
The chapter provides physical and functional overviews of the Cisco uBR924 cable access router and its supported operating modes. Cisco uBR924 Cable Access Router Description This section provides an overview of the Cisco uBR924 cable access router, its hardware, and its basic operation: Introduction •...
Page 18: Routing And Bridging
• Bridging—When installed and configured as a bridge, the Ethernet hub ports at the rear of the Cisco uBR924 router can be connected directly to PCs at the subscriber site in one of the following configurations: When using Cisco IOS Release 12.0(4)XI or higher interim builds in bridging mode, a –...
Page 19: Upgrading The Software Image
Cisco uBR924 cable access router In routing mode, no maximum limitation exists. The Cisco uBR924 is configured to use the IP address of the headend router as the router’s default IP gateway. Note For better network performance, Cisco recommends a maximum limit of 16 CPE devices in either bridging or routing mode.
Page 20: Initial Power-On And Provisioning
To ensure that subscribers obtain the exact services they have ordered, the Cisco uBR924 router arrives from the Cisco factory with a unique identifier (UID) that consists of a serial number and MAC address. These factory-assigned values are on a label at the bottom of the router; for convenience, these values are also in a barcode label that can be easily scanned for easy entry into the service provider’s...
Page 21: Initial Power-On Sequence
Cisco uBR924 Cable Access Router Description Initial Power-On Sequence When connected and first powered on, the Cisco uBR924 cable access router performs the following DOCSIS-mandated procedure for automatic installation and configuration: The router boots the Read Only Memory (ROM) from the ROMMON partition of its Flash memory.
Page 22 If the DOCSIS configuration file specifies that the router must download a secondary Cisco IOS image and a Cisco IOS configuration file, the router uses TFTP to download the image and configuration files into its local memory. It then installs the new Cisco IOS image and runs the configuration file.
Page 23: Provisioning Prerequisites
Note Interface (RFI) specification (SP-RFII01-990731 or later revision). After the Cisco uBR924 router goes online, it sends traffic between the attached CPE devices and the network (Internet, Intranet, VoIP). The service provider typically uses DHCP to assign IP addresses to the CPE devices.
Page 24: Data Operations
Data Operations This section provides an overview of how data is transmitted to and from the Cisco uBR924 router across the cable system’s HFC network. Figure 1-4 illustrates a typical broadband data cable system, showing the network path between the Cisco uBR924 router and the CMTS headend equipment (Cisco uBR7200 series universal broadband router or other DOCSIS-compliant CMTS).
Page 25: Downstream Transmissions
The CMTS divides the cable plant into downstream channels and upstream segments or clusters of nodes. Each Cisco uBR924 router on the network is configured to receive data on a particular downstream channel. A downstream channel contains one or more upstream segments; partitioning the upstream plant into smaller segments significantly reduces the number of potential ingress sources and failure points.
Page 26: Upstream Transmissions
384 kbps upstream. The Cisco uBR924 router receives the upstream data from the CPE devices to which it is connected. It modulates this data for transmission on the coaxial cable system to the CMTS. The CMTS then routes the data to the appropriate destination (local server, Internet, and so forth) through its WAN interfaces.
Page 27: Features
This default behavior is recommended as it prohibits configuration access at the remote site. Figure 1-5 depicts the front of the Cisco uBR924 cable access router. Figure 1-6 shows the rear of the unit. Cisco uBR924 Router Hardware Installation Guide...
Page 28: Led Descriptions
Power Supply See Appendix B, “Connector and Cable Specifications,” for the pinouts and cabling information for each of these connectors. For information on using the console port, see the Cisco uBR924 Software Configuration Guide. Cisco uBR924 Router Hardware Installation Guide...
Page 29: Led Descriptions
Features LED Descriptions The Cisco uBR924 router contains 15 LEDs on the front panel that provide information about the router’s status and network connections. Figure 1-7 illustrates the LEDs on the router’s front panel. Table 1-1 lists each LED and its meaning.
Page 30: Data Ports
1. These are the Cisco factory-default LED settings. Configuration control messages can be sent to the Cisco uBR924 cable access router through Simple Network Management (SNMP) set requests. Using Management Information Base (MIB) objects in the Cisco cable device MIB, the CMTS system administrator can define these LEDs to have other meanings.
Page 31: Voice Ports
VoIP telephone lines. The V1+V2 port on the Cisco uBR924 is a 4-wire port, with the second telco pair wired in parallel with V2. A two-line analog telephone can be connected, therefore, to the V1+V2 port. In this configuration, devices plugged into the V2 port act as extensions to the line 2 telephone.
Page 32: Power Supply
After the cutover call is terminated, the router automatically reboots. Power Supply The Cisco uBR924 cable access router uses an external AC-input power supply. Refer to Table A-1 in Appendix A, “Technical Specifications,” for the AC-input power supply power specifications, including input voltage and operating frequency ranges.
Page 33: Chapter 2 Preparing For Installation
This chapter recommends general safety guidelines to follow and identifies requirements to meet before going to a subscriber site to install a Cisco uBR924 cable access router. It also lists the major Federal Communications Commission (FCC), Underwriter Laboratory (UL), and other agency approvals for the router.
Page 34: Electrical
Use the Cisco-provided power supply and power cord to connect the • Cisco uBR924 cable access router to its power supply and the power supply to the power outlet. The router ships with a three-wire electrical grounding-type plug which only fits into a grounding-type power outlet.
Page 35: Electrostatic Discharge
The Cisco uBR924 cable access router consists of a printed circuit board that is housed in a metal enclosure. Electromagnetic interference (EMI) shielding and connectors are integral components of the enclosure.
Page 36: Environmental
Table 2-1 lists the operating and nonoperating environmental site requirements for operation of the Cisco uBR924 router. The ranges indicate the minimum and maximum values allowed for the router’s operation, but if a measurement approaches the minimum or maximum of a range, it could indicate a potential problem.
Page 37: Power
For proper airflow, keep the back, sides, and bottom of the cable access router clear of Caution obstructions and away from the exhaust of other equipment. To prevent unit overheating, never install the Cisco uBR924 router in an enclosed rack or room that is not properly ventilated or air conditioned. Power The Cisco uBR924 router does not contain a power switch.
Page 38: Cabling
Strong EMI, especially when it is caused by lightning or radio transmitters, can destroy the signal • drivers and receivers in the Cisco uBR924 router, and can even create an electrical hazard by conducting power surges through lines and into equipment. (Review the safety warnings in the “Electrical”...
Page 39: Distance Limitations
The size of your networks and the distances between connections on the CATV network can affect the successful installation of a Cisco uBR924 router, which must be within 100 miles of the CMTS. This distance can also be defined in relation to the speed of light through the transmission network as being less than 2 msec from the CMTS to the Cisco uBR924 router and back again.
Page 40: Approvals And Regulations
Approvals and Regulations Approvals and Regulations The Cisco uBR924 router interfaces with national cable, telco, and network installations, which are subject to government regulation and oversight. Please read the following sections to verify that the installation of the router is within the parameters imposed by the regulatory bodies that are responsible for the subscriber’s site.
Page 41: Country Approvals
In most areas, the sum of the RENs of all devices on any one line should not exceed five. If too many devices are attached, they may not ring properly. Country Approvals As of the date of the publication of this manual, the Cisco uBR924 router is approved to operate in the following countries: •...
Page 42 The termination on a loop may consist of any combination of devices subject only to the requirement that the total REN of all the devices does not exceed five. Cisco uBR924 Router Hardware Installation Guide 2-10 OL-0338-01 (3/2000)
Page 43: Required Tools And Equipment
Preparing for Installation Required Tools and Equipment Required Tools and Equipment Assemble the tools and equipment needed to install the Cisco uBR924 router at subscriber sites. Table 2-3 lists the recommended items that Cisco does not provide. Table 2-3 Recommended Tools, Cabling, and Equipment List...
Page 44 Based on the number of subscriber sites you are scheduled to install, ensure that you have sufficient Cisco-provided bulk box packages. After you have completed installation, give each subscriber a copy of the Quick Start, Cisco uBR924 Cable Access Router Subscriber Setup publication, along with any documentation your company provides.
Page 45: Chapter 3 Installing The Cisco Ubr924 Router
“Safety” section on page 2-1, as well as those contained in this chapter. Cisco uBR924 Router Installation Checklist Table 3-1 presents a checklist, identifying the installation tasks to complete at each subscriber site. Use this table as a guide while installing the router. Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 46 Connect the Cisco uBR924 router to CPE devices at the site: “Connecting the Ethernet Cables” section on To directly connect PCs to the Cisco uBR924 router, connect up to four of the • page 3-6 unit’s Ethernet hub ports directly to the 10BaseT Ethernet (RJ-45) ports of the PCs.
Page 47 • To test the backup POTS connection, disconnect the three prong end of the power cord from the power outlet to power off the Cisco uBR924 (follow safety instructions in the “Connecting Power” section on page 3-10) and verify that a call can be established over the PSTN. Hang up that call, wait until the Cisco uBR924 reboots, and reverify that a VoIP telephone call can be made.
Page 48: Physical Placement
The AC-input power supply uses a power factor corrector that allows the Cisco uBR924 cable access router to operate in any country where the input voltage is between 100 and 240 VAC, and 50 or 60 Hz.
Page 49: Connecting To The Cable System
Connecting to the Cable System To connect the Cisco uBR924 router to the cable system: Verify that the router is not connected to power. Step 1 Step 2 Locate the RF coaxial cable coming from the CATV wall outlet.
Page 50: Connecting The Ethernet Cables
• access router’s four Ethernet hub ports. Use a crossover Ethernet cable to connect the Cisco uBR924 cable access router to an Ethernet hub • if more than four PCs or other LAN devices are to be connected at the site (supported only when running Cisco IOS Release 12.0(5)T or higher images).
Page 51: Connecting To Telephones Or Fax Devices
Connecting to Telephones or Fax Devices If you have purchased voice services from your service provider and are using a Cisco IOS image with voice support, use the following procedure to connect the Cisco uBR924 router to telephone or fax...
Page 52 Chapter 3 Installing the Cisco uBR924 Router Connecting to Telephones or Fax Devices Refer to the “Required Tools and Equipment” section on page 2-11. Cisco does Note not provide these items. Connect one end of the cable to one of the Phone ports (labeled V1+V2 and V2) at the rear of the router.
Page 53: Connecting The Backup Pots Connection
The ringer is activated by an incoming call. Connecting the Backup POTS Connection To connect the Cisco uBR924 router to the backup, standard analog telephone line, follow the instructions below. To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
Page 54: Connecting Power
The ringer is activated by an incoming call. When the Cisco uBR924 router has a backup connection to the PSTN and the router loses power while VoIP calls are in progress, the subscriber can establish a voice connection by dialing out over the public switched telephone network (PSTN).
Page 55 Never defeat the ground conductor or operate the equipment in the absence of a suitably Warning installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Cisco uBR924 Router Hardware Installation Guide 3-11 OL-0338-01 (3/2000)
Page 56: Router Power-On And Initialization Sequence
(except for the four Ethernet LEDs and the ACT LED) briefly light and then turn off. As self-test is executed, various LEDs light to reveal diagnostic progress and turn off when self-test is complete. The OK LED then blinks as the router completes self-test and boots a Cisco IOS image. When this is Step 2 finished, the OK LED lights again.
Page 57: Verifying Installation
From a PC connected to the Cisco uBR924 router, start the Internet browser program installed on the Step 2 Enter a URL of your choice in your web browser. If a URL is not known, use http://www.cisco.com to connect to Cisco’s CCO web site.
Page 58: Voip Telephone Connection
Reconnect the cable system to the router and recheck the network connection at the PC as in step 7. VoIP Telephone Connection If the router has loaded a Cisco IOS image with voice support, use the following procedure to test the VoIP network by making a telephone call over the HFC and IP backbone network: Pick up a telephone connected to one of the router’s VoIP (V1+V2 or V2) rear ports.
Page 59: Backup Pots Connection
To verify the backup POTS line to the PSTN is operational: Step 1 Simulate a power failure in the Cisco uBR924 router by disconnecting the 3-prong end of the power cord from the power outlet—be certain to follow all safety instructions in the “Connecting Power”...
Page 60 Chapter 3 Installing the Cisco uBR924 Router Verifying Installation Cisco uBR924 Router Hardware Installation Guide 3-16 OL-0338-01 (3/2000)
Page 61: Chapter 4 Troubleshooting
Installation problems with Cisco uBR924 routers are commonly due to the cable system and its topography. LEDs on the front panel of the Cisco uBR924 router reveal operational status and help you determine problem areas. See Figure 4-1 for the layout of the LEDs on the router’s front panel; see Table 1-1 on page 1-13 for a description of these LEDs.
Page 62: Initialization And Self-Test Problems
ACT LED) briefly light and then turn off when self-test and diagnostic procedures are successful. The procedures ensure Cisco uBR924 components are functioning. To complete all self-test and diagnostic procedures, the Cisco uBR924 processor must be able to: Perform a system reset trap.
Page 63 If the LED does not start to blink, proceed to the “Power Subsystem” troubleshooting section. The router starts normal operations after it starts up the Cisco IOS image. At this point, the US, DSNR and LINK LEDs remain on to indicate the router is operational and receiving a healthy signal: The DS LED indicates the router is locked to a downstream channel.
Page 64: Troubleshooting Subsystems
The voice port LEDs (V1 and V2) on the cable access router light when a subscriber establishes a VoIP connection. If you do not have dial tone on the Cisco uBR924 voice ports and cannot establish a VoIP connection, proceed to the troubleshooting “VoIP Subsystem” section on page 4-11.
Page 65 Check the personal computer Get computer Can you Can you Troubleshoot and/or network view the view the personal I/F card tech web page? web page? computer assistance Contact your Installation system successful administrator Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 66 DOCSIS system signal. Downstream RF coaxial cable is not Reconnect the cable. LED is off. properly connected to the router. Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 67: Power Subsystem
Power Subsystem To help isolate a problem with the Cisco uBR924 router power subsystem, look at the OK LED. Does the LED remain on when self-test is completed and a software image booted? If yes, the power source is good and the power supply is functional.
Page 68: Coaxial Cable Subsystem
Troubleshooting Troubleshooting Subsystems Coaxial Cable Subsystem For proper operation the Cisco uBR924 router must be able to establish a connection with the service provider’s CMTS. There are many conditions inherent to coaxial cable that can inhibit this connection: Step 1 Verify the cable connection from the router to the HFC plant and headend by checking the video reception.
Page 69: Rf And Digital Subsystem
PC Subsystem To isolate a problem with a PC that is connected to the Cisco uBR924 router: Can you access a web page using the web browser installed on the computer?
Page 70 If the subscriber does not intend to use America Online, remove both these components from the Network components list box: Click AOL Dialup Adapter to highlight it. Click Remove. • Click TCP/IP:AOL Dialup Adapter to highlight it. Click Remove. • Cisco uBR924 Router Hardware Installation Guide 4-10 OL-0338-01 (3/2000)
Page 71: Voip Subsystem
Click Yes to reboot the computer. VoIP Subsystem If you do not have dial tone when picking up a telephone or fax device connected to the Cisco uBR924 router’s voice ports, ensure the router is using a Cisco IOS image that supports voice. For more information on Cisco IOS images, refer to the release notes that accompanied the router;...
Page 72: Using The Reset Switch
Using the Reset Switch The Cisco uBR924 router contains a reset switch with three different actions: • A quick press (less than 10 seconds) initiates a hardware reset, similar to a power cycle or software reload.
Page 73: Further Contacts
Note The reset switch on the back panel of the Cisco uBR924 cable access router is recessed to prevent accidental resets of the router. To depress the switch, use a blunt object, such as a pen or pencil point; do not use a sharp object, such as a knife or awl, because this could permanently damage the switch and the router’s circuitry.
Page 74 Chapter 4 Troubleshooting Further Contacts Cisco uBR924 Router Hardware Installation Guide 4-14 OL-0338-01 (3/2000)
Page 75: Appendix
A P P E N D I X Technical Specifications This appendix contains the following technical specifications for the Cisco uBR924 cable access router: • Physical, Power, and Environmental Specifications Data Specifications • Voice Specifications • Physical, Power, and Environmental Specifications Table A-1 lists the Cisco uBR924 cable access router physical specifications and power requirements.
Page 76 Description Specification Software requirement Cisco uBR924 cable access router software—Cisco IOS Release 12.0(4)XI or higher Agency approvals Safety: UL 1950, CSA 22.2 No. 950, EN60950, IEC60950, AS/NZS3260, TS001 EMI: FCC Class A, FCC Class B, CSA Class A, EN60555-2, EN55022 Class B,...
Page 77: Data Specifications
Appendix A Technical Specifications Data Specifications Data Specifications Table A-2 lists the specifications for the Cisco uBR924 cable access router’s data ports. Table A-2 Cisco uBR924 Cable Access Router Data Specifications Description Downstream Values Upstream Values Frequency Range 88 to 860 MHz...
Page 78 Note Cisco IOS images must contain encryption software at both the CMTS and the Cisco uBR924 router. Both routers must be enabled and properly configured to support encryption. Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 79: Voice Specifications
Appendix A Technical Specifications Voice Specifications Voice Specifications Table A-3 lists the specifications for the voice ports on the Cisco uBR924 cable access router. Table A-3 Cisco uBR924 Cable Access Router Voice Specifications Metric Value Loss (between DCS and BTI gateway) Nominal: 4 dB ±.5 dB (off hook)
Page 80 Appendix A Technical Specifications Voice Specifications Table A-3 Cisco uBR924 Cable Access Router Voice Specifications (continued) Metric Value Hybrid balance: Echo Return Loss (ERL) > 26 dB (standard test line) > 14 dB (station off hook) > 21 dB (standard test line) >...
Page 81: Appendix
Connector and Cable Specifications This appendix describes the pinouts and cabling requirements for the interfaces and cables used on the Cisco uBR924 router. All connectors for these interfaces are on the rear-panel, as shown in Figure B-1. Figure B-1 Cisco uBR924 Cable Access Router Connectors...
Page 82: Ethernet Connector And Cabling
RG-6—0.041 inch (1.05 mm) center conductor diameter • All three of the coaxial cables listed can be used to connect a Cisco cable modem card to Note the HFC network; however, the consistent use of RG-59 cable is preferred. If you connect an RG-59 cable to a cable modem card that was previously connected using RG-6 cable, the difference in the center connector diameter might cause intermittent connectivity loss.
Page 83 (However, you may be able to use a straight-through cable if the hub has an uplink port; see the hub’s documentation for further details.) Figure B-2 shows the RJ-45 connector and plug used for the Cisco uBR924 router’s Ethernet ports. Table B-1 lists the pinouts and signals for the RJ-45 connector.
Page 84: Voice Port Connectors
Voice Port Connectors This section contains pinout and connection information for the three voice ports on the Cisco uBR924 router. The V1+V2 and V2 voice connectors are part of a dual-connector package. These are symmetrical 6-pin connectors that use standard voice RJ-11 connectors and straight-through cables.
Page 85: Console Port Connector And Cables
Console Port Connector and Cables The Cisco uBR924 router provides an RJ-45 serial connector for asynchronous serial console access. The console port is a DCE device, so connecting it to another DTE device, such as the serial port on a laptop PC, requires a straight-through DCE-to-DTE cable.
Page 86 If the console port is connected to a laptop computer or other PC when the Cisco uBR924 is first powered-on, the initial system banner should be displayed on the computer’s console screen. If you do not see the system banner, verify that the laptop’s serial port is set correctly and that it is properly connected to the console port.
Page 87: Appendix
The Cisco IOS software running on the Cisco uBR924 contains extensive features and functionality. Feature sets and operating modes differ based on the Cisco IOS release, the cable plant’s base operating parameters, and the services to be offered to subscribers. Documentation requirements vary for service providers and subscribers.
Page 88: Subscribers (End Users
To obtain support, contact your service provider. Before contacting your service provider, note the MAC address and the UID found on a label at the bottom of your Cisco uBR924 cable access router. Agency Approvals for the Cisco uBR924 The Cisco uBR924 has the following agency approvals as of the date of this publication: Safety: UL 1950, CSA 22.2 No.950, EN60950, IEC 60950, AS/NZS3260, TS001, PTC 210/99/007,...
Page 89: Safety Information
Saudi Arabia; SASO R-200752 requirements • Safety Information Following are safety instructions that you must follow when installing a Cisco uBR924. Failure to install the unit in accordance with these instructions will invalidate the agency approvals for the Cisco uBR924 router.
Page 90: Industry Canada Requirements
The termination on a loop may consist of any combination of devices subject only to the requirement that the total REN of all the devices does not exceed 5. Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 91: Translated Safety Warnings
Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 92: Lightning Activity Warning
No operar el sistema ni conectar o desconectar cables durante el transcurso de descargas eléctricas en la atmósfera. Varning! Vid åska skall du aldrig utföra arbete på systemet eller ansluta eller koppla loss kablar. Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 93: Installation Warning
Ce dispositif a été conçu pour fonctionner avec des systèmes d'alimentation TN. Warnung Das Gerät ist für die Verwendung mit TN-Stromsystemen ausgelegt. Avvertenza Il dispositivo è stato progettato per l’uso con sistemi di alimentazione TN. Advarsel Utstyret er utfomet til bruk med TN-strømsystemer. Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 94: Selv Circuit Warning
Unngå å koble lavspenningskretser (SELV) til kretser for telenettspenning (TNV), slik at du unngår elektrisk støt. LAN-utganger inneholder SELV-kretser og WAN-utganger inneholder TNV-kretser. Det finnes både LAN-utganger og WAN-utganger som bruker RJ-45-kontakter. Vær forsiktig når du kobler kabler. Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 95: Warning Statement For Norway And Sweden
La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen. Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 96: No On/Off Switch Warning
Antes de trabajar sobre cualquier sistema que carezca de interruptor de Encendido/Apagado (ON/OFF), desenchufar el cable de alimentación. Varning! Dra ur nätsladden innan du utför arbete på ett system utan strömbrytare. Cisco uBR924 Router Hardware Installation Guide C-10 OL-0338-01 (3/2000)
Page 97: Jewelry Removal Warning
(incluindo anéis, fios e relógios). Os objectos metálicos aquecerão em contacto com a corrente e em contacto com a ligação à terra, podendo causar queimaduras graves ou ficarem soldados aos terminais. Cisco uBR924 Router Hardware Installation Guide C-11 OL-0338-01 (3/2000)
Page 98: Ground Conductor Warning
Omgå aldri jordingslederen og bruk aldri utstyret uten riktig montert jordingsleder. Ta kontakt med det riktige organet for elektrisk inspeksjon eller en elektriker hvis du er usikker på om det finnes velegnet jording. Cisco uBR924 Router Hardware Installation Guide C-12 OL-0338-01 (3/2000)
Page 99: Router Grounding Warning
O não cumprimento da correcta ligação a terra do router, evitando a tomada terra trifilar ou ligando incorrectamente à terra a saída de corrente, pode ter como resultado uma situação eléctrica potencialmente perigosa. Cisco uBR924 Router Hardware Installation Guide C-13 OL-0338-01 (3/2000)
Page 100: Disconnecting Telephone-Network Cables
Antes de abrir la unidad, desconectar el cableado dirigido a la red telefónica para evitar contacto con voltajes de la propia red. Varning! Koppla loss ledningarna till telefonnätet innan du öppnar enheten så att kontakten med telefonnätsspänningen bryts. Cisco uBR924 Router Hardware Installation Guide C-14 OL-0338-01 (3/2000)
Page 101: Circuit Breaker (15A) Warning
Este produto depende das instalações existentes para protecção contra curto-circuito (sobrecarga). Assegure-se de que um fusível ou disjuntor não superior a 240 VAC, 10A é utilizado nos condutores de fase (todos os condutores de transporte de corrente). Cisco uBR924 Router Hardware Installation Guide C-15 OL-0338-01 (3/2000)
Page 102: Main Disconnecting Device
El conjunto de clavija y toma ha de encontrarse siempre accesible ya que hace las veces de dispositivo de desconexión principal. Varning! Man måste alltid kunna komma åt stickproppen i uttaget, eftersom denna koppling utgör den huvudsakliga frånkopplingsanordningen. Cisco uBR924 Router Hardware Installation Guide C-16 OL-0338-01 (3/2000)
Page 103: Hazardous Voltages In Wan Ports
(OFF). Para evitar choques eléctricos, tenha o devido cuidado ao trabalhar perto das portas WAN. Ao desconectar os cabos, separe primeiro a extremidade que se encontra ligada ao dispositivo repartidor de mensagens. Cisco uBR924 Router Hardware Installation Guide C-17 OL-0338-01 (3/2000)
Page 104: Incorrect Connection Warning
La conexión incorrecta de este equipo, o del equipo conectado, a una toma o receptáculo de tipo general podría resultar en una situación peligrosa. Varning! Felaktig koppling av denna eller ansluten utrustning till ett universaluttag kan orsaka riskfylld situation. Cisco uBR924 Router Hardware Installation Guide C-18 OL-0338-01 (3/2000)
Page 105: Service Personnel Warning
The telecommunications lines must be disconnected 1) before unplugging the main Warning power connector and/or 2) while the housing is open. Waarschuwing De telecommunicatielijnen moeten verbroken worden 1) voordat de hoofdvoedingsconnector uitgeschakeld wordt en/of 2) terwijl de behuizing nog open Cisco uBR924 Router Hardware Installation Guide C-19 OL-0338-01 (3/2000)
Page 106: No. 26 Awg Warning
Per ridurre il rischio di incendio, usare solo un cavo per linea di telecomunicazioni di sezione 0,12 mm (26 AWG) o maggiore. Advarsel Bruk kun AWG nr. 26 eller telekommunikasjonsledninger med større dimensjon for å redusere faren for brann. Cisco uBR924 Router Hardware Installation Guide C-20 OL-0338-01 (3/2000)
Page 107: Ring Signal Generator Warning
Dette utstyret inneholder en ringesignalgenerator (ringeklokke) med farlig spenning. Berør ikke RJ-11-utgangens (telefonutgangens) ledninger (lederne), lederne til den kabelen som er koplet til RJ-11-utgangen, eller tilhørende kretskort når ringeklokken er aktivert. Ringeklokken aktiveres av innkommende analoge anrop. Cisco uBR924 Router Hardware Installation Guide C-21 OL-0338-01 (3/2000)
Page 108 Denna utrustning innehåller en tongenerator (ringklocka) med farlig spänning. Vidrör inte RJ-11-portens (telefonportens) ledningar (ledarna), ledarna hos kabel som är ansluten till porten RJ-11 eller tillhörande kretskort när ringklockan är aktiverad. Ringklockan aktiveras av inkommande analoga anrop. Cisco uBR924 Router Hardware Installation Guide C-22 OL-0338-01 (3/2000)
Page 109: I N D E X
DOCSIS using proper power cords configuration file 1-4, 1-8 voice operations regulation 1-11 configuration file problems caution description cable modem, overheating power-on sequence scoring coaxial cable connectors provisioning Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 110 CATV cable 3-5, 3-7 subsystem for troubleshooting interference, radio frequency pinouts IOS images RJ-45 upgrading power connections 3-10 site requirements subsystem for troubleshooting 4-4, 4-7 jewelry, avoiding for safety surge suppression Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 111 Voice over IP site requirements See VoIP environment VoIP power support software images upgrading SP-RFII01-990731 RF interface specification subsystems for troubleshooting Warning coaxial cable proper grounding of router Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)
Page 112 Index wiring quality and requirements Cisco uBR924 Router Hardware Installation Guide OL-0338-01 (3/2000)

Cisco uBR924 Installation Manual

Preface

Chapter 1 Product Overview

Chapter 2 Preparing for Installation

Chapter 3 Installing the Cisco Ubr924 Router

Chapter 4 Troubleshooting

Appendix

Technical Specifications

Appendix

Connector and Cable Specifications

Appendix

Regulatory Compliance and Safety Information

I N D E X

Quick Links

Troubleshooting

Related Manuals for Cisco uBR924

Summary of Contents for Cisco uBR924

Table of Contents