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Dell OptiPlex 9010 Owner's Manual
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Dell OptiPlex 9010 Owner's Manual

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See also: Owner's Manual
Dell OptiPlex 9010/7010 Small Form Factor
Owner's Manual
Regulatory Model: D03S
Regulatory Type: D03S002

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Summary of Contents for Dell OptiPlex 9010

  • Page 1 Dell OptiPlex 9010/7010 Small Form Factor Owner's Manual Regulatory Model: D03S Regulatory Type: D03S002...
  • Page 2 Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names ™...

  • Page 3: Table Of Contents

    Contents 1 Working on Your Computer....................... 5 ........................5 Before Working Inside Your Computer ............................6 Turning Off Your Computer ........................6 After Working Inside Your Computer 2 Removing and Installing Components..................8 ..............................8 Recommended Tools ..............................8 Removing the Cover ..............................8 Installing the Cover ............................
  • Page 4 Deleting or Changing an Existing System and/or Setup Password ..........................46 Disabling a System Password 4 Diagnostics..........................47 ................47 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics 5 Troubleshooting Your Computer.....................48 ............................48 Power LED Diagnostics ................................49 Beep Code ..............................49 Error Messages 6 Specifications..........................53 7 Contacting Dell ......................... 60...

  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 6: Turning Off Your Computer

    Remove the cover. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.
  • Page 7 If required, verify that the computer works correctly by running the Dell Diagnostics.

  • Page 8: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe Removing the Cover Before Working Inside Your Computer .

  • Page 9: Removing The Front Bezel

    Removing the Front Bezel Before Working Inside Your Computer . Follow the procedures in Remove the cover. Pry the front bezel retention clips away from the chassis. Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis. Then, lift the chassis and remove the front bezel from the computer.

  • Page 10: Removing The Wireless Local Area Network (Wlan) Card

    Removing The Wireless Local Area Network (WLAN) Card Follow the procedures in Before Working Inside Your Computer. Remove the cover. Remove the screws the secure the antenna puck to the connector. Pull out the antenna puck from the computer. Press the blue tab and lift the latch outwards. Lift and remove the WLAN card from the computer. Installing The WLAN Card Insert the WLAN card into the connector on the system board and press down until it is securely in place.

  • Page 11: Removing The Drive Cage

    Removing the Drive Cage Before Working Inside Your Computer . Follow the procedures in Remove the: a. cover b. front bezel Remove the data cable and power cable from the back of the drive. Slide the drive-cage handle toward the back of the computer into the unlocked position.

  • Page 12: Installing The Drive Cage

    Rotate the drive cage upward using the handle and lift the drive cage free off the chassis. Installing the Drive Cage Place the drive cage on the edge of the computer to allow access to the cable connectors on the hard drive. Connect the data cable and power cable to the back of the hard drive.
  • Page 13 Remove the data cable and power cable from the back of the optical drive. Lift the blue tab and slide the optical drive inwards to remove it from the computer.

  • Page 14: Installing The Optical Drive

    Pry the sides of the bracket to remove the optical drive. Installing the Optical Drive Insert the optical drive into the bracket. Lift the blue tab and slide the optical drive outwards to insert it into the computer. Connect the data cable and power cable to the optical drive. Install the cover.

  • Page 15: Installing The Hard Drive

    Flex the hard-drive bracket and then remove the hard drive from the bracket. Release the screws that secure the hard drive to the top of the hard-drive bracket. Release the screws that secure the hard drive to the underside of the hard-drive bracket. Installing the Hard Drive Tighten the screws to secure the hard drive to the hard-drive bracket.

  • Page 16: Removing The Intrusion Switch

    After Working Inside Your Computer . Follow the procedures in Removing the Intrusion Switch Follow the procedures in Before Working Inside Your Computer . Remove the cover. Disconnect the intrusion-switch cable from the system board. Slide the intrusion switch inwards and remove it from the system board.

  • Page 17: Installing The Intrusion Switch

    Installing the Intrusion Switch Insert the intrusion switch into the chassis rear and slide it outward to secure it. Connect the intrusion-switch cable to the system board. Install the cover. After Working Inside Your Computer . Follow the procedures in Memory Module Guidelines To ensure optimal performance of your computer, observe the following general guidelines when configuring your system memory:...

  • Page 18: Installing The Memory

    Lift the memory modules out of the connectors on the system board. Installing the Memory Insert the memory modules into the connectors on the system board. Press down on the memory modules until the retention clips spring back to secure them in place. Install the: a.

  • Page 19: Installing The Coin-Cell Battery

    Installing the Coin-Cell Battery Place the coin-cell battery into its slot on the system board. Press the coin-cell battery downward till the release latch springs back into place and secures it. Install the: a. front bezel b. cover After Working Inside Your Computer . Follow the procedures in Removing the System Fan Before Working Inside Your Computer .
  • Page 20 Disconnect the fan cable from the system board. Release the cable from the restraint. Pry and remove the system fan away from the grommets securing it to the computer. Then, press the grommets inward along the slots and pass through the chassis.

  • Page 21: Installing The System Fan

    Installing the System Fan Place the system fan in the chassis. Pass the grommets through the chassis and slide outward along the grooves to secure them in place. Thread the fan cable through the restraint and connect it to the system board. Install the: a.

  • Page 22: Installing The Speaker

    Installing the Speaker Place the speaker at the appropriate location on the chassis rear. Press the speaker-securing tab and slide the speaker towards the left of the computer to secure it. Connect the speaker cable to the system board. Install the: a.

  • Page 23: Installing The Power-Switch Cable

    Press in the retention clips and slide the power-switch cable out through the front of the computer. Installing the Power-Switch Cable Slide the power-switch cable in through the front of the computer. Secure the power-switch cable to the chassis. Thread the power-switch cable into the chassis clip. Connect the power-switch cable to the system board.

  • Page 24: Installing The Input/Output (I/O) Panel

    Remove the screw that secures the I/O panel to the chassis. Then, slide the I/O panel to the right to release and remove from the computer. Installing the Input/Output (I/O) Panel Insert the I/O panel into the slot on the chassis front. Slide the I/O panel towards the left of the computer to secure to the chassis.
  • Page 25 b. front bezel c. drive cage Disconnect the 4-pin power cable from the system board and un-thread the cable from the chassis clips. Remove the power cable from the restraint.
  • Page 26 Lift the spacer out of the computer. Disconnect the 24-pin power cable from the system board. Remove the screws that secure the power supply to the back of the computer. Push in on the blue release tab beside the power supply, and slide the power supply towards the front of the computer.

  • Page 27: Installing The Power Supply

    Lift the power supply out of the computer. Installing the Power Supply Place the power supply in the chassis and slide outward to secure it. Tighten the screws securing the power supply to the back of the computer. Insert the spacer. Connect the 24–pin power cable to the system board.

  • Page 28: Removing The Heat Sink

    Removing the Heat Sink Before Working Inside Your Computer . Follow the procedures in Remove the: a. cover b. front bezel c. drive cage Press the clip to release and disconnect the heat-sink assembly cable from the system board. Release the I/O Board/FlyWire cable from the routing channel on the heat sink.
  • Page 29 Press the clip to release and disconnect the fan cable from the system board. Loosen the captive screws, lift the heat sink assembly upwards, and then remove it from the computer. Lay the assembly with the fan facing downwards, and with the thermal grease facing upwards.

  • Page 30: Installing The Heat Sink

    Installing the Heat Sink Place the heat sink assembly into the chassis. Tighten the captive screws to secure the heat-sink assembly to the system board. Connect and thread the I/O Board/FlyWire cable to the routing channel on the heat sink. Connect the fan cable to the system board.

  • Page 31: Installing The Processor

    Installing the Processor Insert the processor into the processor socket. Ensure the processor is properly seated. Press the release lever down and then move it inward to secure it with the retention hook. Install the heat sink. Install the drive cage. Install the front bezel.
  • Page 32 Remove the screws that secure the system board to the chassis. Turn the hex screw counter clockwise and remove from the system board. Remove the system board from the chassis.

  • Page 33: System Board Components

    System Board Components The following image displays the system board layout. RTC reset jumper intrusion-switch connector power connector processor system fan connector password jumper power switch connector memory module connectors system fan connector system power connector internal speaker connector PCI Express x16 connectors SATA connectors front-USB connector coin-cell battery...

  • Page 34: Installing The System Board

    Installing the System Board Align the system board to the port connectors at the rear of the chassis and place the system board in the chassis. Tighten the screws that secure the system board to the chassis. Tighten the hex screw clockwise. Re-connect all the cables to the system board.

  • Page 35: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 36: System Setup Options

    Table 1. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable.
  • Page 37 Table 3. System Configuration Option Description Integrated NIC Allows you to enable or disable the integrated network card. You can set the integrated NIC to: • Disabled • Enabled • Enabled w/PXE • Enabled w/ImageServer NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
  • Page 38 Option Description For Mini-Tower, Desktop, Small Form Factor the options are: • Enable Boot Support • Enable Rear Dual USB Ports • Enable Rear Quad USB Ports • Enable Front USB Ports For Ultra Small Form Factor, the options are: •...
  • Page 39 Option Description • Admin Password Min • Admin Password Max • System Password Min • System Password Max Password Bypass Allows you to bypass the System Password and the internal HDD password prompts during a system restart. • Disabled - Always prompt for the system and internal HDD password when they are set.
  • Page 40 Table 5. Secure Boot Option Description Secure Boot Enable Allows you to enable or disable Secure Boot feature • Disable • Enable Expert key Management Allows you to manipulate the security key databases only if the system is in Custom Mode.
  • Page 41 Table 7. Power Management Option Description AC Recovery Specifies how the computer will respond when AC power is applied after an AC power loss. You can set the AC Recovery to: • Power Off (default) • Power On • Last Power State Auto On Time This option sets the time of the day when you would like the system to turn on automatically.
  • Page 42 Option Description • Block Sleep (S3 state) - This option is disabled by default. Table 8. POST Behavior Option Description Numlock LED Specifies if the NumLock function can be enabled when the system boots. This option is enabled by default. Keyboard Errors Specifies whether keyboard related errors are reported when it boots.
  • Page 43 Option Description • DNS (enabled by default) Integrated NIC control in the System NOTE: This field is only relevant when the Configuration group is set to Enabled with ImageServer . ImageServer IP Specifies the primary static IP address of the ImageServer with which the client software communicates.

  • Page 44: Updating The Bios

    Re-start the computer. Go to dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.

  • Page 45: Assigning A System Password And Setup Password

    Password Type Description Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: Your computer is shipped with the system and setup password feature disabled.

  • Page 46: Disabling A System Password

    Select System Password, alter or delete the existing system password and press <Enter> or <Tab>. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>. NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm the deletion when promoted.

  • Page 47: Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 48: Troubleshooting Your Computer

    Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Power LED Diagnostics The power button LED located on the front of the chassis also functions as a bicolored diagnostic LED. The diagnostic LED is only active and visible during the POST process.

  • Page 49: Beep Code

    Alert! Previous The computer failed to complete the boot routine three consecutive times for the same error. attempts at booting Contact Dell and report the checkpoint code (nnnn) to the support technician this system have failed at checkpoint [nnnn]. For help in...
  • Page 50 Error Message Description Decreasing available One or more memory modules may be faulty or improperly seated. Re-install the memory memory modules and, if necessary, replace them. Diskette drive 0 seek A cable may be loose or the computer configuration information may not match the hardware failure configuration.
  • Page 51 Error Message Description Memory double word A memory module may be faulty or improperly seated. Reinstall the memory modules and, if logic failure at necessary, replace them. address, read value expecting value Memory odd/even A memory module may be faulty or improperly seated. Reinstall the memory modules and, if logic failure at necessary, replace them address, read value...
  • Page 52 Dell. Write fault The operating system cannot write to the floppy or hard drive. Write fault on The operating system cannot write to the floppy or hard drive.

  • Page 53: Specifications

    Intel Core i7 series • Intel Pentium Dual Core series • Intel Celeron series NOTE: Intel Celeron series is only available for the Dell OptiPlex 7010. Total Cache Up to 8 MB cache depending on processor type Table 16. Memory...
  • Page 54 Table 17. Video Feature Specification Integrated • Intel HD Graphics (Celero/Pentium CPU-GPU) • Intel HD Graphics 2000 (iCore DC/QC Intel 7 Series Express Chipset CPU-GPU combo) • Intel HD Graphics 2500/4000 (i3/i5/i7 DC/QC Intel 7 Series Express Chipset CPU-GPU Combo) Discrete PCI Express x16 graphics adapter Table 18.
  • Page 55 Feature Specification Desktop up to one low-profile card Small Form Factor none Ultra Small Form Factor none PCI Express x1: Mini-Tower up to three full-height cards Desktop up to three low-profile cards Small Form Factor up to two low-profile cards Ultra Small Form Factor none PCI-Express x16:...
  • Page 56 Table 24. External Connectors Feature Specification Audio: Front Panel one microphone connector and one headphone connector Back Panel one line-out connector and one line-in/microphone connector Network Adapter one RJ45 connector Serial one 9-pin connector; 16550 C compatible Parallel one 25-pin connector (optional for mini-tower, desktop and small form factor) USB 2.0: Mini-Tower, Desktop, Small Form Factor...
  • Page 57 Feature Specification Mini PCI Express data width (maximum) – one PCI Express lane and one USB interface: Mini-Tower, Desktop, Small Form Factor none Ultra Small Form Factor one 52-pin connector Serial ATA: Mini-Tower four 7-pin connectors Desktop three 7-pin connectors Small Form Factor three 7-pin connectors Ultra Small Form Factor...
  • Page 58 Table 26. Controls and Lights Feature Specification Front of the computer: Power button light White light — Solid white light indicates power-on state; blinking white light indicates sleep state of the computer. Drive activity light White light — Blinking white light indicates that the computer is reading data from or writing data to the hard drive.
  • Page 59 Table 28. Physical Dimension Physical Height Width Depth Weight Mini-Tower 36.00 cm (14.17 inches) 17.50 cm (6.89 41.70 cm (16.42 9.40 kg (20.72 lb) inches) inches) Desktop 36.00 cm (14.17 inches) 10.20 cm (4.01 41.00 cm (16.14 7.90 kg (17.42 lb) inches) inches) Small Form Factor...

  • Page 60: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues: Visit support.dell.com. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page. Click Contact Us on the left side of the page.

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Optiplex 7010

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