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Dell OptiPlex 380 Service Manual
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Dell OptiPlex 380 Service Manual

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See also: Setup and Features Information
Dell™ OptiPlex™ 380 Service Manual—Desktop
 
Working on Your Computer
Specifications
Removing and Replacing Parts
System Board Layout
System Setup
Diagnostics
 
 Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; ATI Radeon is a trademarks of
Advanced Micro Devices, Inc; Intel, Pentium, Celeron, a n d Core are either trademarks or registered trademarks of Intel Corporation; Blu-ray Disc is
a trademark of the Blu-ray Disc Association; Microsoft, Windows, Windows Vista, and the Windows Vista start button are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
March 2010     Rev. A01

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Summary of Contents for Dell OptiPlex 380

  • Page 1 Microsoft Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: System Setup Menu Options

    <F12> Menu Press <F12> when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the computer. Diagnostics and Enter Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices installed in the computer. This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the computer.
  • Page 3   Date/Time Displays the system date and time. Changes to the system date and time take effect immediately. Boot Specifies the order in which the computer attempts to find an operating system from the devices specified in this list. Sequence Onboard or USB Floppy HDD(will show the model currently in system) Onboard or USB CD-Rom Drive...
  • Page 4 Auto (default) COM2 COM4 The Operating System may allocate resources even though the setting is disabled. Miscellaneous Enables or disables the following onboard devices: Devices Front USB PCI slots Audio Video Primary This field determines which video controller will become the primary video controller when 2 controllers are available in the system. This selection Video matters only if there are 2 video controller present.
  • Page 5 CPU XD Support Enables or disables the execute disable mode of the processor. This option is enabled by default. Computrace(R) Enables or disables the optional Computrace® service designed for asset management. You can set this option to: Deactivate (default) Disable Activate  ...
  • Page 6 The default IP port is 06910. Client DHCP Specifies how the client obtains the IP address. Static IP DHCP (default) Client IP Specifies the static IP address of the client. The default IP address is 255.255.255.255 NOTE: To set Client IP you must set Client DHCP to Static IP Client SubnetMask Specifies the subnet mask for the client.

  • Page 7: Removing The Coin-Cell Battery

    Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 8: Replacing The Coin-Cell Battery

    Replacing the Coin-Cell Battery To replace the coin-cell battery, perform the above steps in reverse order. Back to Contents Page...

  • Page 9: Removing The Cover

    Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Cover 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 10: Replacing The Cover

    Replacing the Cover To replace the cover, perform the above steps in reverse order. Back to Contents Page...

  • Page 11: Dell Diagnostics Main Menu

    NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

  • Page 12: Beep Codes

    4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities disc, remove the disc. 5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

  • Page 13: Diagnostic Lights

    A possible graphics card failure has  Reseat any installed graphics cards. occurred.  If available, install a working graphics card into your computer.  If the problem persists, contact Dell . A possible floppy drive or hard Reseat all power and data cables. drive failure has occurred.
  • Page 14   If the operating system is attempting to boot from a device (such as the floppy drive or optical drive), check system setup to ensure the boot sequence is correct for the devices installed on your computer.  If the problem persists, contact Dell. Back to Contents Page...

  • Page 15: Removing Expansion Cards

    Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing Expansion Cards 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 16: Removing The Fan

    Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Fan 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 17: Replacing The Fan

    4. Lift the fan and remove it from the computer. Replacing the Fan To replace the fan, perform the above steps in reverse order. Back to Contents Page...

  • Page 18: Removing The Hard Drive

    Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 19 5. Press in on the blue securing tabs on each side of the hard drive, and then slide the hard drive towards the back of the computer. 6. Lift the hard drive and remove it from the computer.

  • Page 20: Replacing The Hard Drive

    Replacing the Hard Drive To replace the hard drive, perform the above steps in reverse order. Back to Contents Page...

  • Page 21: Removing The Heat Sink And Processor

    Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Heat Sink and Processor 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 22 4. Lift the heat sink and remove it from the computer. 5. Slide the release lever from under the center-cover latch and rotate the release lever upward.
  • Page 23 6. Lift the processor cover. 7. Remove the processor from the computer.

  • Page 24: Replacing The Heat Sink And Processor

    CAUTION: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. Replacing the Heat Sink and Processor To replace the heat sink and processor, perform the above steps in reverse order. Back to Contents Page...

  • Page 25: Removing The I/O Panel

    Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the I/O Panel 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 26: Replacing The I/O Panel

    4. Rotate the I/O panel away from the edge of the computer and remove it from the computer. Replacing the I/O Panel To replace the I/O panel, perform the above steps in reverse order. Back to Contents Page...

  • Page 27: Removing The Memory Module(S)

    Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory Module(s) 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 28: Replacing The Memory Module(S)

    Replacing the Memory Module(s) To replace the memory module(s), perform the above steps in reverse order. Back to Contents Page...

  • Page 29: Removing The Optical Drive

    Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Optical Drive 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 30 4. Lift the drive-release latch and slide the drive towards the back of the computer. 5. Lift the optical drive up and away from the computer.

  • Page 31: Replacing The Optical Drive

    Replacing the Optical Drive To replace the optical drive, perform the steps above in reverse order. Back to Contents Page...

  • Page 32: Removing And Replacing Parts

    Back to Contents Page Removing and Replacing Parts Dell™ OptiPlex™ 380 Service Manual—Desktop   Cover   Optical Drive   Hard Drive   Secondary Hard Drive (Optional)   Riser Assembly    Expansion Cards     Standard Back Plate   Memory   Heat Sink and Processor     Power Supply     Coin-Cell Battery   Fan   I/O Panel   System Board Back to Contents Page...

  • Page 33: Removing The Power Supply

    Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Power Supply 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 34 7. Release the processor power connector cable from their routing guides under the system board. 8. Remove the screws that secure the power supply to the back of the chassis.
  • Page 35 9. Press the power-supply release latch at the bottom of the chassis and then slide the power supply towards the front of the computer. 10. Lift the power supply up and away from the computer.

  • Page 36: Replacing The Power Supply

    Replacing the Power Supply To replace the power supply, perform the above steps in reverse order. Back to Contents Page...

  • Page 37: Removing The Riser Assembly

    Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Riser Assembly 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 38 4. Pull up on the riser-assembly, and lift the riser assembly up and away from the computer. 5. Rotate the card retention latch upwards.
  • Page 39 6. Pull the card release latch on the riser board away from the card and ease the card out of its connector. Replacing the Riser Assembly To replace the riser assembly, perform the above steps in reverse order. Back to Contents Page...

  • Page 40: Removing The Secondary Hard Drive (Optional)

    Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Secondary Hard Drive (Optional) 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 41 5. Pull up on the release latch, and then slide the hard drive towards the back of the computer. 6. Lift the hard drive and remove it from the computer.

  • Page 42: Replacing The Secondary Hard Drive (Optional)

    Replacing the Secondary Hard Drive (Optional) To replace the secondary hard drive, perform the above steps in reverse order. Back to Contents Page...

  • Page 43: Specifications

    Back to Contents Page  Specifications Dell™ OptiPlex™ 380 Service Manual—Desktop   System Information   Processor   Memory   Video   Audio    Network   Expansion Bus   Cards   Drives   External Connectors   System Board Connectors   Power   Physical   Environmental   NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start® Help and Support and select the option to view information about your computer.
  • Page 44 Express x1): Mini-tower   Desktop one (with combo riser installed)   Small form factor none Drives  Externally accessible:   5.25-inch drive bays Mini-tower — two Desktop — one Small form factor — one (slim line) Internally accessible:   3.5-inch drive bays Mini-tower —...
  • Page 45 Physical    Height Width Depth Weight Mini-Tower 40.8 cm 18.7 cm 43.3 cm 12.0 kg (16.1 inches) (7.4 inches) (17.0 inches) (26.5 lb) Desktop 11.4 cm 39.9 cm 35.3 cm 9.0 kg (4.5 inches) (15.7 inches) (13.9 inches) (19.8 lb) Small Form Factor 9.3 cm 31.4 cm...
  • Page 46 Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Standard Back Plate 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 47: System Board Layout

    Back to Contents Page System Board Layout Dell™ OptiPlex™ 380 Service Manual—Desktop speaker connector (INT_SPKR) processor connector (CPU) processor power connector (12V POWER) memory module connectors (DIMM_1 and DIMM_2) SATA drive connectors (SATA0 and SATA1) front-panel connector (FRONTPANEL) power connector (POWER) SATA drive connector (SATA2)

  • Page 48: Removing The System Board

    Dell™ OptiPlex™ 380 Service Manual—Desktop WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 49 8. Disconnect the IO-panel cable from the system board. 9. Disconnect the optical-drive data cable from the system board.
  • Page 50 10. Disconnect the hard-drive data cable from the system board. 11. Disconnect the processor power cable from the system board. 12. Remove the screws that secure the system board to the computer chassis.
  • Page 51 13. Remove the heat-sink assembly bracket from the computer. 14. To remove the system board, slide the system board towards the back of the computer and lift the system board up and away from the computer.

  • Page 52: Replacing The System Board

    Replacing the System Board To replace the system board, perform the above the steps in reverse order. Back to Contents Page...

  • Page 53: Working On Your Computer

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.

  • Page 54: After Working Inside Your Computer

    2. Connect any telephone or network cables to your computer. 3. Connect your computer and all attached devices to their electrical outlets. 4. Turn on your computer. 5. Verify that the computer works correctly by running the Dell Diagnostics. Back to Contents Page...

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