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Dell Precision Tower 7810 Owner's Manual
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Dell Precision Tower 7810 Owner's Manual

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Dell Precision Tower 7810
Owner's Manual
Regulatory Model: D01T
Regulatory Type: D01T005

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Summary of Contents for Dell Precision Tower 7810

  • Page 1 Dell Precision Tower 7810 Owner's Manual Regulatory Model: D01T Regulatory Type: D01T005...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.

  • Page 3: Table Of Contents

    Contents 1 Working on Your Computer................5 ....................5 Before Working Inside Your Computer ........................6 Turning Off Your Computer ....................7 After Working Inside Your Computer 2 Removing and Installing Components............. 8 ..........................8 Recommended Tools ........................... 9 System Overview ....................11 Removing the Power Supply Unit (PSU) ....................
  • Page 4 6 Troubleshooting Your Computer..............57 ...........................57 Diagnostic LEDs ............................ 59 Error Messages ................59 Errors That Halt Your Computer Completely ..................60 Errors That Do Not Halt Your Computer ...................60 Errors That Soft Halt Your Computer 7 Technical Specifications..................62 8 Contacting Dell....................68...

  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 6: Turning Off Your Computer

    CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets. Press and hold the power button while the computer is unplugged to ground the system board.

  • Page 7: After Working Inside Your Computer

    Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.

  • Page 8: Removing And Installing Components

    The procedures in this document may require the following tools: • Small slotted-tip screwdriver • #2 Phillips screwdriver • #1 Phillips screwdriver • Small plastic scribe For how-to videos, documentation, and troubleshooting solutions, scan this QR code, or click here: http://www.Dell.com/QRL/Workstation/T7810...

  • Page 9: System Overview

    System Overview Figure 1. Front and Back View of T7810 Computer microphone connector power button/Power light hard-drive activity light USB 3.0 connector USB 2.0 connectors optical-drive (optional) optical-drive eject button (optional) optical-drive (optional) optical-drive eject button (optional) 10. headphone connector 11.
  • Page 10 22. USB 2.0 connector 23. active expansion card slots 24. mechanical slot 25. power cable connector 26. power-supply unit (PSU) release latch Figure 2. Inside View of T7810 Computer processor heatsink with integrated fan front bezel optical drive hard drives PSU cable shroud graphics card intrusion switch...

  • Page 11: Removing The Power Supply Unit (Psu)

    Figure 3. Inside View of T7810 Computer speaker system board power-supply unit memory shroud PCIe card retention Removing the Power Supply Unit (PSU) Follow the procedures in Before Working Inside Your Computer. If the PSU is locked, remove the screw to unlock the PSU. For more information, see the PSU Lock Feature.

  • Page 12: Installing The Power Supply Unit (Psu)

    Installing the Power Supply Unit (PSU) Hold the PSU handle and slide the PSU into the computer. Follow the procedures in After Working Inside Your Computer. Removing the Computer Cover Follow the procedures in Before Working Inside Your Computer. Lift up the cover-release latch. Lift the cover upward to a 45–degree angle, and remove it from the computer.

  • Page 13: Installing The Computer Cover

    Installing the Computer Cover Place the computer cover on the chassis. Press down on the computer cover until it clicks into place. Follow the procedures in After Working Inside Your Computer. Removing the Front Bezel Follow the procedures in Before Working Inside Your Computer.

  • Page 14: Installing The Front Bezel

    Installing the Front Bezel Insert the hooks along the bottom edge of the front panel into the slots on the chassis front. Rotate the bezel towards the computer to engage the front-bezel retention clips until they click into place. Install the computer cover.
  • Page 15 Press on the clasp to release the latch holding the cables on the side of the optical-drive cage. Lift up the cables.
  • Page 16 Lift the release latch on top of the optical-drive cage. Holding the release latch, slide the optical-drive cage from the optical-drive compartment. Remove the screws that secure the optical drive to the optical-drive cage.

  • Page 17: Installing The Slim Line Optical Drive

    10. Remove the screws that secure the optical drive to the optical-drive cage. 11. Remove the optical drive from the optical-drive cage. Installing the Slim Line Optical Drive Lift the release latch, and slide the optical-drive cage inside the compartment. Press on the clasp to release the latch and thread the cables into the holder.
  • Page 18 Press in on the latches on both sides of the hard-drive bracket. Slide the hard drive out of the compartment.
  • Page 19 If a 2.5–inch hard drive is installed, remove the screws and lift up the drive to remove it from the hard-drive caddy. If a 3.5–inch hard drive is installed, flex the hard-drive bracket on both sides to loosen the hard drive. Lift the hard drive in an upward direction to remove it from the hard-drive bracket.

  • Page 20: Installing The Hard Drive

    Installing the Hard Drive If a 3.5–inch hard drive is installed on the computer, place the hard drive and press in on the latches of the hard-drive caddy. If a 2.5–inch hard drive is installed on the computer, place the hard drive on the hard-drive caddy and tighten the screws to secure the hard drive.

  • Page 21: Installing The Hdd Thermal Sensor

    Release the latch that secures the HDD thermal sensor. Here, the HDD thermal sensor is attached to the hard drive. Installing the HDD Thermal Sensor NOTE: The HDD thermal sensor is an optional component and your computer may not ship with it. Connect the HDD thermal sensor to the SAS HDD component that you wish to monitor the temperature, and secure it with the latch.
  • Page 22 Remove the I/O panel cage from the chassis. Disconnect the cables to release the I/O panel to remove it from the computer.

  • Page 23: Installing The Input/Output (I/O) Panel

    Remove the screws that secure the I/O panel to the I/O panel cage. Remove the I/O panel from the I/O panel cage. Installing the Input/Output (I/O) Panel Replace the I/O panel in the I/O panel cage. Tighten the screws to secure the I/O panel to the I/O panel cage. Connect the cables to the I/O panel.

  • Page 24: Installing The Memory Shroud

    computer cover optical drive Press down on the retention tab on the memory shroud and lift it from the computer. Installing the Memory Shroud Install the memory shroud module and press downwards until it clicks into place. Install: optical drive computer cover Follow the procedures in After Working Inside Your...

  • Page 25: Installing The Memory

    Installing the Memory Insert the memory module into the memory socket. Press down on the memory module until the securing clips secure the memory in place. NOTE: Tilting of DIMM during insertion can cause damage to the DIMM. Install: memory shroud optical drive computer cover Follow the procedures in...

  • Page 26: Installing The Heatsink Assembly

    a. Disconnect the heatsink fan cable from the system board [1]. b. Loosen the captive screws that secure the heatsink assembly [2]. c. Lift up the heatsink and remove it from the computer [3]. Repeat Step 4 to remove the second heatsink module from the computer. Installing the Heatsink Assembly Place the heatsink assembly inside the computer.

  • Page 27: Installing The Heatsink Fan

    Slide the heatsink fan from the heatsink assembly. Installing the Heatsink Fan Slide the heatsink fan into heatsink assembly. Plug in the grommets to secure the heatsink fan to the heatsink assembly. Install: heatsink assembly optical drive (required only for the installation of heatsink for CPU1) computer cover Follow the procedures in After Working Inside Your...

  • Page 28: Removing The Processor

    Removing the Processor Follow the procedures in Before Working Inside Your Computer. Remove: computer cover optical drive (required only for the removal of CPU1). heatsink assembly To remove the processor: NOTE: The processor cover is secured by two levers. They have icons that indicate which lever needs to be opened first and which lever closes first.

  • Page 29: Installing The Processor

    Installing the Processor Place the processor in its socket. Replace the processor cover. NOTE: The processor cover is secured by two levers. They have icons that indicate which lever needs to be opened first and which lever closes first. Slide the first lever sideways into the retention hook to secure the processor. Repeat step '3' to slide the second lever into the retention hook.

  • Page 30: Installing The Pci Card

    Installing the PCI Card Push the expansion card into the card slot and secure the latch. Install the plastic latch that secures the PCI card to the card slot. Install the computer cover. Follow the procedures in After Working Inside Your Computer.

  • Page 31: Installing The Pcie Card Retention

    Installing the PCIe card retention Place the PCIe card retention in its slot and insert the latches. Route the cables through the clips to secure them. Install: PCIe cards computer cover Follow the procedures in After Working Inside Your Computer. Removing the System-Fan Assembly Follow the procedures in Before Working Inside Your...
  • Page 32 Remove the screws that secure the drive bay. Perform the following steps as shown in the illustration: a. Remove the screws that secure system-fan assembly to the chassis [1]. b. Lift and remove the system-fan assembly from the chassis [2].
  • Page 33 Pry away the grommets to remove the system fans from the system-fan assembly. CAUTION: Using excessive force may damage the grommets. Remove the system fans from the system-fan assembly.

  • Page 34: Installing The System-Fan Assembly

    Installing the System-Fan Assembly Place the system fans in the system-fan assembly and attach the grommets. Place the system-fan assembly in the chassis and connect the screws to secure the system-fan assembly to the chassis.. Install the system board. Connect the system-fan cables to their connectors on the system board. Route the system-fan cables out of the opening in the system-fan module in the direction of the system board.

  • Page 35: Installing The Psu Card

    Perform the following steps as shown in the illustration: a. Disconnect the power cables from the PSU card [1]. b. Remove the screws securing the PSU card to the chassis [2]. c. Remove the PSU card from the computer [3]. Installing the PSU Card Replace the PSU card in its slot.

  • Page 36: Removing The Speaker

    Removing the Speaker Follow the procedures in Before Working Inside Your Computer. Remove the computer cover. Disconnect the speaker cable from the system board. Press down the clasp, lift and remove the speaker. Installing the Speaker Replace the speaker and fix the clasp. Connect the speaker cable to the system board.
  • Page 37 PCI slot (slot 6) PCIe x16 slot (PCIe 2.0 wired as x4) (slot 5) PCIe 3.0 x16 slot (slot 4) PCIe 2.0 x1 slot (slot 3) PCIe 3.0 x16 slot (slot 2) PCIe x16 slot (PCIe 3.0 wired as x8) (slot 1) intrusion-switch connector DIMM slots (available only when optional second processor is installed)

  • Page 38: Removing The System Board

    Removing the System Board Follow the procedures in Before Working Inside Your Computer. Remove the: computer cover optical drive memory shroud heatsink assembly PCIe card PCIe-card retention memory module(s) processor Disconnect all the cables from the system board connectors. Remove the screws that secure the system board to the chassis.

  • Page 39: Installing The System Board

    Slide and lift the system board in an upward direction [1, 2]. Remove the system board from the computer. Installing the System Board Align the system board to the port connectors on the back of the chassis and place the system board in the chassis.
  • Page 40 heatsink assembly memory shroud optical drive computer cover Follow the procedures in After Working Inside Your Computer.

  • Page 41: Additional Information

    Additional Information This section provides information for the additional features that are part of your computer. Memory Module Guidelines To ensure optimal performance of your computer, observe the following general guidelines when configuring your system memory: • Memory modules of different sizes can be mixed (for example, 2 GB and 4 GB). But, all populated channels must have identical configurations.

  • Page 43: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 44: System Setup Options

    Table 1. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable.
  • Page 45 Option Description • Enable Legacy Option ROMs (Default) Date/Time Allows you to set the date and time. The changes to the system date and time takes effect immediately. Table 3. System Configuration Option Description Integrated NIC Allows you to configure the integrated network controller. The options are: •...
  • Page 46 Option Description NOTE: SATA is configured to support RAID mode. No SATA operation support in Tower 7910. Tower 7910 Allows you to configure the internal SATA hard-drive controller. The options are: • Disabled • • AHCI (Default) NOTE: SATA is configured to support RAID mode. No SATA operation support in Tower 7910.
  • Page 47 Option Description SAS RAID Controller (Tower 7910 Allows you to control the operation only) of the integrated SAS RAID HDD controller. • Enabled (Default) • Disabled. HDD Fans Allows you to control the HDD fans. Default Setting: depends on the system configuration Audio Allows you enable or disable the audio feature.
  • Page 48 Option Description • SLOT2_CPU2 (Tower 7910 only) Table 5. Security Option Description Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected. Password You can define the length of your password. Min = 4 , Max = 32 Configuration Password Bypass Allows you to enable or disable the permission to bypass the System password,...
  • Page 49 Option Description • Disabled (Default) • Enabled Expert Key Management Allows you to enable or disable Custom Mode Key Management. • Disabled (Default) Table 7. Performance Option Description Multi Core Support This field specifies whether the processor will have one or all cores enabled.
  • Page 50 Default Setting: Enabled Default Setting: Enable Hardware Cache Prefetch Prefetch and Adjacent Cache Line Prefetch Dell Reliable Memory Technology (RMT) Allows you to identify and isolate memory errors in system RAM.. Default Setting: Enable Dell Reliable Memory Technology (RMT) Table 8. Power Management...
  • Page 51 Option Description USB Wake Support Allows you to enable USB devices to wake the system from standby. • Enable USB Wake Support Default Setting: The option is disabled. Wake on LAN This option allows the computer to power up from the off state when triggered by a special LAN signal.

  • Page 52: Updating The Bios

    For laptops, ensure that your computer battery is fully charged and connected to a power outlet Re-start the computer. Go to dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.

  • Page 53: System And Setup Password

    Select your computer model and the Product Support page of your computer appears. Click Get drivers and click View All Drivers. The Drivers and Downloads page opens. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS. Identify the latest BIOS file and click Download File.

  • Page 54: Deleting Or Changing An Existing System And/Or Setup Password

    • Only lower case letters are valid, upper case letters are not allowed. • Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). Re-enter the system password when prompted. Type the system password that you entered earlier and click OK. Select Setup Password, type your system password and press <Enter>...
  • Page 55 Connect the computer to the electrical outlet and power-on the computer. Power-off the computer and disconnect the power cable from the electrical outlet. Remove the cover. Replace the jumper on the pins. 10. Install the cover. 11. Follow the procedures in After Working Inside Your Computer. 12.

  • Page 56: Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 57: Troubleshooting Your Computer

    Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Diagnostic LEDs NOTE: The diagnostic LEDs only serve as an indicator of the progress through the Power-On Self Test (POST) process.
  • Page 58 Check the PSU cabling to Motherboard to make sure that all cables are installed correctly. If two or more memory modules A possible Motherboard, are installed, remove the Memory, or CPU failure has modules, then reinstall one occurred module and restart the computer.

  • Page 59: Error Messages

    at a time) until you have identified all modules without error. If available, install working memory of the same type into your computer. Re-seat the 2x2 power Power connector not installed connector from the power properly. supply unit. Ensure that no special Memory modules are detected, requirements for memory but a memory configuration or...

  • Page 60: Errors That Do Not Halt Your Computer

    Table 16. Errors that halt your computer completely Error Message Error! Non-ECC DIMMs are not supported on this system. Alert! Processor cache size is mismatched. Install like processor or one processor. Alert! Processor type mismatch. Install like processor or one processor. Alert! Processor speed mismatch Install like processor or one processor.
  • Page 61 Your current power supply does not support the recent configuration changes made to your system. Please contact Dell Technical support team to learn about upgrading to a higher wattage power supply. Dell Reliable Memory Technology (RMT) has discovered and isolated errors in system memory. You may continue to work.

  • Page 62: Technical Specifications

    Technical Specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
  • Page 63 Table 23. Audio Feature Specification Integrated Realtek ALC3220 audio codec Table 24. Network Feature Specification Tower 7810 Intel i217 Table 25. Expansion Interfaces Feature Specification PCI: SLOT1 PCI Express 3.0 x8, 8 GB/s SLOT2 PCI Express 3.0 x16, 16 GB/s SLOT3 PCI Express 2.0 x1, 0.5 GB/s SLOT4...
  • Page 64 Feature Specification • supports one 5.25–inches SATA device or supports one 3.25–inches SATA HDD device • supports one media card reader • supports up to two 2.5–inches SAS/SATA/HDDs/SSDs (with optional adapters) Internally accessible 3.5–inch hard drive bays two: • supports 3.25–inches SATA •...
  • Page 65 Feature Specification Tower 7810 eight 288–pin connectors Processor Tower 7810 two LGA-2011 sockets Back I/O: PCI Express PCI Express x4 Tower 7810 two 164-pin connectors PCI Express x16 Tower 7810 two 164-pin connectors PCI 2.3 one 124-pin connector Front I/O: Front USB one 14–pin connector Internal USB...
  • Page 66 Feature Specification yellow light — A good connection at 1000 Mbps exists between the network and the computer. Network activity lights (back panel) yellow light — flashes when there is network activity on the connection. Table 30. Power Feature Specification Coin-cell battery 3 V CR2032 lithium coin cell Voltage...
  • Page 67 Feature Specification Storage 105 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 127 cm/sec [50 in/sec]) Altitude: Operating –15.2 m to 3048 m (-50 ft to 10,000 ft) Storage –15.2 m to 10,668 m (-50 ft to 35,000 ft) Airborne contaminant level G1 as defined by ISA-S71.04-1985...

  • Page 68: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to support.dell.com.

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