Page 1 Catalyst 3750-X and 3560-X Switch Hardware Installation Guide June 2011 Revised: April 2013 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-19593-03...
Page 2 URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Catalyst 3750-X and 3560-X Switch Hardware Installation Guide © 2010–2013 Cisco Systems, Inc. All rights reserved.
Page 3: Table Of Contents
C H A P T E R Preparing for Installation Safety Warnings Installation Guidelines Tools and Equipment Planning a Switch Data Stack (Catalyst 3750-X Switches) Switch Data Stacking Guidelines Data Stack Cabling Configurations Data Stack Bandwidth and Partitioning Examples Power On Sequence for Switch Data Stacks...
Page 4 Rack-Mounting 2-15 Table- or Shelf-Mounting 2-19 After Installing the Switch 2-19 Connecting to the StackWise Ports (Catalyst 3750-X Switches) 2-19 Connecting to the StackPower Ports (Catalyst 3750-X Switches) 2-20 Connecting the StackPower Ports to the XPS 2200 2-22 Installing a Network Module in the Switch...
Page 5 Switch Connections Switch Performance Resetting the Switch to the Factory Default Settings Finding the Switch Serial Number Replacing a Failed Data Stack Member (Catalyst 3750-X Switches) Technical Specifications A P P E N D I X Switch Specifications Power Supply Module Specifications...
Page 6 Contents Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 7: Related Publications
Preface Purpose This guide describes the hardware features of the Catalyst 3750-X and 3560-X switches. It describes the physical and performance characteristics of each switch, explains how to install a switch, and provides troubleshooting information. This guide does not describe system messages that you might receive or how to configure your switch.
Page 8: Obtaining Documentation And Submitting A Service Request
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide viii OL-19593-03...
Page 9: Switch Models
C H A P T E R Product Overview The Catalyst 3750-X and 3560-X series switches are Ethernet switches to which you can connect devices such as Cisco IP Phones, Cisco Wireless Access Points, workstations, and other network devices such as servers, routers, and other switches.
Page 10: Chapter 1 Product Overview
IP Services image 48 10/100/1000 PoE+ ports, StackWise Plus, StackPower, 1 network module slot, 715-W power supply Catalyst 3750-X-48PF-E IP Services image 48 10/100/1000 PoE+ ports, StackWise Plus, StackPower, 1 network module slot, 1100-W power supply Catalyst 3750-X and 3560-X Switch Hardware Installation Guide...
Page 11 Catalyst 3560-X-48P-S IP Base image 48 10/100/1000 PoE+ ports, 1 network module slot, 715-W power supply Catalyst 3560-X-48PF-S IP Base image 48 10/100/1000 PoE+ ports, 1 network module slot, 1100-W power supply Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 12 2. PoE+ = Power over Ethernet plus (provides up to 30 W per port). 3. Not supported for NEBS. 4. UPOE = Universal Power over Ethernet (provides up to 60 W per port). Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 13: Front Panel Description
The switch front panel includes the Mode button, a USB 5-pin mini-Type B console port, the downlink ports and LEDs, the network module, and the switch LEDs. Figure 1-1 shows the Catalyst 3750-X-24S switch as an example. Figure 1-1 Catalyst 3750-X-24S Switch Front Panel...
Page 14: Sfp Module Slots
Product Overview Front Panel Description SFP Module Slots The switch (downlink) SFP module slots on the Catalyst 3750-X-12S and Catalyst 3750-X-24S switch support any combination of standard SFP modules. SFP+ modules are not supported. Note For information about about the (uplink) SFP and SFP+ module slots on the network modules, see the “Network Modules”...
Page 15: Network Modules
SFP+ module in the 1-Gigabit network module, the SFP+ module does not operate, and the switch logs an error message. Blank This module has no uplink ports. C3KX-NM_BLNK 1. All network modules are hot-swappable. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 16 The SFP modules have LC connectors for fiber-optic connections or RJ-45 connectors for copper connections. Use only Cisco SFP modules on the switch. The (downlink) SFP module slots on the Catalyst 3750-X-12S and Catalyst 3750-X-24S switch front Note panel support any combination of standard SFP modules. SFP+ modules are not supported.
Page 17 DWDM SFP 1543.73-nm SFP (100 GHz ITU grid) DWDM-SFP-4453= DWDM SFP 1544.53-nm SFP (100 GHz ITU grid) DWDM-SFP-4532= DWDM SFP 1545.32-nm SFP (100 GHz ITU grid) DWDM-SFP-4612= DWDM SFP 1546.12-nm SFP (100 GHz ITU grid) Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 18 10 GBASE-CU Twinax SFP+ cable assembly, 1 meter (Version -02) SFP-H10GB-CU3M= 10 GBASE-CU Twinax SFP+ cable assembly, 3 meters (Version -02) SFP-H10GB-CU5M= 10 GBASE-CU Twinax SFP+ cable assembly, 5 meters (Version -02) Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 1-10 OL-19593-03...
Page 19: Leds
You can use the switch LEDs to monitor switch activity and its performance. Figure 1-3 shows the Catalyst 3750-X switch LEDs and the Mode button that you use to select a port mode. Figure 1-3 Switch Front Panel LEDs M O D E...
Page 20 LED colors in different port modes. When you press the Mode button on any switch in the Catalyst 3750-X switch stack, all the stack switches change to show the same selected mode. For example, if you press the Mode button on the stack master to show the SPEED LED, all the other switches in the stack also show the SPEED LED.
Page 21 The switch is not the stack master. (data stack For a standalone switch, this LED is off. Note master) Green The switch is the stack master. Amber Error during stack master election. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 1-13 OL-19593-03...
Page 22 The USB console LED shows whether there is an active USB connection to the port. Table 1-10 USB Console Port LED Color Description USB console is disabled. Green USB console is enabled. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 1-14 OL-19593-03...
Page 23 Stack, the LED for port 1 blinks green. The LEDs for ports 2 and 3 are solid green, as these represent the member numbers of other switches in the stack. The other port LEDs are off because there are no more members in the stack. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 1-15 OL-19593-03...
Page 24 PoE+ or UPOE mode is not selected. At least one of the 10/100/1000 ports has been denied power, or at least one of the 10/100/1000 ports has a PoE+ or UPOE fault. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 1-16...
Page 25: Network Module Leds
Cisco SFP and SFP+ ports. You must remove from the network any cable or device that causes a link fault. Amber Link for the SFP or SFP+ has been disabled. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 1-17 OL-19593-03...
Page 26: Usb Mini-Type B Port
1-7, and the descriptions on the following pages. Figure 1-7 shows the Catalyst 3750-X-48 PoE+ switch, which has one connector for either a StackPower or an XPS connection, and one connector only for StackPower. Figure 1-8 shows the Catalyst 3560-X switch rear panel, which has one connector for XPS and no StackPower connector.
Page 27: Rj-45 Console Port Led
For information about the switch management ports, see the switch software configuration guide and the command reference on Cisco.com and the “Connector and Cable Specifications” section on page B-1. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 1-19 OL-19593-03...
Page 28: Stackwise Ports
The switch can operate with either one or two active power supply modules or with power supplied by an XPS 2200. A Catalyst 3750-X switch that is in a StackPower stack can operate with power supplied by other switches in the stack.
Page 29 XPS 2200 is available to power other devices. Table 1-16 Table 1-17 show the power supply modules available for Catalyst 3750-X and 3560-X switches and power supply configurations based on switch models. Table 1-16 Available PoE with AC Power Supply...
Page 30 For information about replacing a power supply module, wiring a DC power supply module, and module specifications, see Chapter 3, “Power Supply and Fan Module Installation,” Appendix A, “Technical Specifications.” Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 1-22 OL-19593-03...
Page 31: Fan Modules
The Cisco XPS 2200 has a nominal output level of –56 V. The total maximum output power depends on the installed power supply modules. The nine ports on the XPS 2200 provide the power and management signals to the Catalyst 3750-X and 3560-X switches. Other switch models do not support this management communication. The XPS 2200 communicates with each switch through the 12-pin cable.
Page 32: Stackpower Connector (Catalyst 3750-X Switches)
StackPower Connector (Catalyst 3750-X Switches) The Catalyst 3750-X switches have a StackPower connector for use with Cisco StackPower cables to configure a switch power stack that includes up to four switches. By adding an XPS 2200 expandable power system, you can configure a power stack that comprises up to nine switches. A switch power stack can be configured in redundant or power-sharing mode.
Page 33: Management Options
The CiscoWorks LAN Management Solution (LMS) is a suite of management tools that simplify the configuration, administration, monitoring, and troubleshooting of Cisco networks. See the LMS documentation for more information. SNMP network management • Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 1-25 OL-19593-03...
Page 34: Network Configurations
See the switch software configuration guide on Cisco.com for network configuration concepts and examples of using the switch to create dedicated network segments and interconnecting the segments through Gigabit Ethernet connections. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 1-26 OL-19593-03...
Page 35: Preparing For Installation
C H A P T E R Switch Installation This chapter describes how to install and connect a Catalyst 3750-X or a 3560-X switch. It also includes planning and cabling considerations for stacking switches (only Catalyst 3750-X switches). Read the...
Page 36: Chapter 2 Switch Installation
Statement 1019 Warning Use copper conductors only. Statement 1025 This unit might have more than one power supply connection. All connections must be removed to Warning de-energize the unit. Statement 1028 Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 37 To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of: 104°F (40°C) Statement 1047 For more information on the FIPS kit, refer to the Installation Notes for the Catalyst 3750-X and 3560-X Note Switch FIPS Kit at this URL: http://www.cisco.com/en/US/docs/switches/lan/catalyst3750x_3560x/hardware/install/notes/fips_install_note.pdf Warning Installation of the equipment must comply with local and national electrical codes.
Page 38: Installation Guidelines
Operating environment is within the ranges listed in Appendix A, “Technical Specifications.” • Airflow around the switch and through the vents is unrestricted. • Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 39: Tools And Equipment
You need to supply a number-2 Phillips screwdriver to rack-mount the switch. For connecting the StackWise cables, you need a ratcheting torque screwdriver capable of 5 lbf-in. (80 ozf-in.). Planning a Switch Data Stack (Catalyst 3750-X Switches) Catalyst 3750-X switches can share bandwidth by using data stacking. Switch Data Stacking Guidelines, page 2-5 •...
Page 40: Data Stack Cabling Configurations
Repeat until all switches are connected. – For rack-mounted switch stacks that are members of a StackPower stack as well as a data stack, see • “Planning a StackPower Stack (Catalyst 3750-X Switches)” section on page 2-9. Data Stack Cabling Configurations Figure 2-1 is an example of a recommended configuration that uses the supplied 0.5-meter StackWise...
Page 41: Data Stack Bandwidth And Partitioning Examples
Chapter 2 Switch Installation Data Stack Cabling Configurations Figure 2-2 Data Stacking the Catalyst 3750-X Switches in a Rack or on a Table Using 0.5-meter and 3-meter StackWise Cables STACK 1 STACK 2 STACK 1 STACK 2 STACK 1 STACK 2...
Page 42: Power On Sequence For Switch Data Stacks
STACK 2 Figure 2-6 Figure 2-7 show data stacks of Catalyst 3750-X switches with failover conditions. In Figure 2-6, the StackWise cable is bad in link 2. Therefore, this stack provides only half bandwidth and does not have redundant connections. In Figure 2-7, link 2 is bad.
Page 43: Planning A Stackpower Stack (Catalyst 3750-X Switches)
Following the failure of a power supply, the StackPower mode becomes power sharing. Note Power-sharing mode is the recommended configuration for Catalyst 3750-X switches. The Catalyst 3560-X switches support only redundant mode. For general concepts and management procedures for switch power stacks, see the switch software configuration guide on Cisco.com.
Page 44: Stackpower Cabling Configurations
StackPower cables. The cable in Figure 2-8 connects a Catalyst 3750-X switch to another 3750-X switch in a power stack or to an XPS 2200. The cable in Figure 2-9 connects a Catalyst 3750-X or 3560-X switch to an XPS 2200.
Page 45 Chapter 2 Switch Installation StackPower Cabling Configurations Figure 2-8 StackPower Cable for Use Only with Catalyst 3750-X Switches Table 2-2 XPS 2200 Cables Part Number Cable Type Length CAB-XPS-58CM XPS 2200 connector cable 0.58 meter CAB-XPS-150CM XPS 2200 connector cable 1.5 meter...
Page 46 S T A C K S -P W R X P S S -P W R P S O K A C O K S -P W R X P S Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-12 OL-19593-03...
Page 47 AC OK CO NS OL S-P WR RE SE T WA C WR -11 00 C3 KX -P PS OK S TA C K AC OK S TA C K Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-13 OL-19593-03...
Page 48: Stackpower Partitioning Examples
You can configure multiple power stacks within a data stack, but a power stack that spans multiple data stacks is not supported. Figure 2-12 Power Stacking Catalyst 3750-X Switches within a Switch Data Stack WR -71 5W C3 KX -P...
Page 49: Installing The Switch
• After Installing the Switch, page 2-19 • The illustrations shown in this section show the Catalyst 3750-X-48 PoE switch as an example. You can install the Catalyst 3750-X and 3560-X switches following the same procedures. Rack-Mounting To install the switch in a 19-inch rack, follow the instructions described in this section.
Page 50 Chapter 2 Switch Installation Installing the Switch Figure 2-15 Rack-Mounting Brackets 19-inch brackets C3KX-RACK-KIT= 23-inch brackets 24-inch brackets ETSI brackets Extension rails and brackets for four-point mounting C3KX-4PT-KIT= (includes 19-inch brackets) Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-16 OL-19593-03...
Page 51 Ca ta ly st 11 12 37 50 -X Po E+ 48 G 2/ TE 1 G 4/ TE 2 Front-mounting position Rear-mounting position Number-8 Phillips flat-head screws Four-point mounting positions Mid-mounting position Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-17 OL-19593-03...
Page 52 375 0-X PoE +48 G2/ TE1 G4/ TE2 Phillips machine screw, black Mid-mounting position Cable guide Rear-mounting position Front-mounting position Four-point mounting position Number-12 or number-10 Phillips machine screws Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-18 OL-19593-03...
Page 53: After Installing The Switch
Chapter 2 Switch Installation Connecting to the StackWise Ports (Catalyst 3750-X Switches) When you complete the switch installation, see the “After Installing the Switch” section on page 2-19 for more information about switch configuration. Table- or Shelf-Mounting To install the switch on a table or shelf, locate the adhesive strip with the rubber feet in the mounting-kit envelope.
Page 54: Connecting To The Stackpower Ports (Catalyst 3750-X Switches)
Chapter 2 Switch Installation Connecting to the StackPower Ports (Catalyst 3750-X Switches) Remove the dust covers from the StackWise cables and StackWise ports, and store them for future use. Step 1 Use the window in the StackWise cable to align the connector correctly. Connect it to the StackWise port...
Page 55 (Figure 2-20). Step 3 Connect the end of the cable with the yellow stripe to another Catalyst 3750-X switch (to configure StackPower power sharing) or to an XPS 2200 power supply (to configure redundancy). Step 4 Hand-tighten the captive screws to secure the StackPower connectors in place.
Page 56: Connecting The Stackpower Ports To The Xps 2200
There must be a supported network module in the network module slot. If no uplink ports are required, Note insert a blank network module. An empty slot generates error messages. The network module is hot-swappable. If you remove a module, replace it with another network module. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-22 OL-19593-03...
Page 57: Tools And Equipment
If the interface is in an error-disabled state, you can re-enable the interface by using the shutdown and no shutdown interface configuration commands. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-23 OL-19593-03...
Page 58: Removing A Network Module
For more information about installing, removing, cabling, and troubleshooting SFP modules, see the module documentation that shipped with your device. For module cable specifications, see Appendix B, “Connector and Cable Specifications.” Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-24 OL-19593-03...
Page 59: Installing An Sfp Module
If the module has a bale-clasp latch, close it to lock the SFP module in place. Step 6 Remove the SFP dust plugs and save. Connect the SFP cables. Step 7 Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-25 OL-19593-03...
Page 60: Removing An Sfp Module
Category 5e and Category 6 cables can store high levels of static electricity. Always ground the cables Caution to a suitable and safe earth ground before connecting them to the switch or other devices. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-26 OL-19593-03...
Page 61: 10/100/1000 Ethernet Port Connections
Enter the number and types of powered devices that you plan to attach to the switch, and the calculator shows the PoE or PoE+ power required and the system power consumption. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-27...
Page 62 A restricted access area can be accessed only through the use of a special tool, lock and key or other means of security. Statement 1072 Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-28...
Page 63: Where To Go Next
Use the CLI to configure the switch as a member of a cluster or as an individual switch from the • console. See the switch command reference on Cisco.com for information on using the CLI with the switch. Start an SNMP application such as the CiscoView application. • Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-29 OL-19593-03...
Page 64 Chapter 2 Switch Installation Where to Go Next Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 2-30 OL-19593-03...
Page 65: Power Supply Module Overview
The switch operates with either one or two active power supply modules or with power supplied by an expandable power supply, XPS 2200. A Catalyst 3750-X switch that is part of a StackPower stack operates with power supplied by other stack switches.
Page 66: Power Supply Module Overview
715-W modules use a 16-AWG cord (only North America). All other modules use an 18-AWG cord. The DC power supply module must be wired to a DC power source. Only the DC power module is NEBS-compliant. Note Figure 3-1 Figure 3-4 show the power supply modules. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 67: C H A P T E R 3 Power Supply And Fan Module Installation
AC O K PS O K C3 KX -P W R- 71 5W 715-W AC power supply module AC power cord connector AC OK LED Release latch PS OK LED Power cord retainer Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 68 Input power terminals (positive polarity) Terminal block safety cover Input power terminals (negative polarity) If no power supply is installed in a power supply slot, install a power supply slot cover (Figure 3-5). Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 69: Installation Guidelines
A power supply or fan module that is only partially connected to the switch can disrupt the system • operation. Remove power from the power-supply module before removing or installing the module. • Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 70 The switch is powered by other switches in a power stack, and no active backup is in progress. – For the switch commands for displaying the available power budget, see the Catalyst 3750-X and 3560-X Software Configuration Guide. Do not operate the switch with one power-supply module slot empty. For proper chassis cooling, both Caution module slots must be populated, with either a power supply or a blank module.
Page 71: Installing An Ac Power Supply
Connect the power cord to the power supply and to an AC power outlet. Turn on the power at the power Step 7 source. Confirm that the power supply AC OK and PS OK LEDs are green. See Table 1-19 for a description of Step 8 the power supply module LEDs. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 72: Installing A Dc Power Supply
(lbf-in.) of pressure. • Panduit crimping tool with optional controlled-cycle mechanism (model CT-720, CT-920, CT-920CH, CT-930, or CT-940CH). • Wire-stripping tools. 12-gauge copper ground wire (insulated or not) for a single-ground connection. • Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 73: Grounding The Switch
Slide the open end of the ground lug over the exposed area of the wire. Step 4 Using a Panduit crimping tool, crimp the ground lug to the wire (Figure 3-9). Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 74 C O N S O A U X S T A C K R E S E T S T A C K Single-ground screw and lug ring Dual-ground adaptor and dual-hole lug Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 3-10 OL-19593-03...
Page 75: Installing The Dc Power Supply In The Switch
(negative to negative, positive to positive) when connecting the wires to the terminal blocks. Connect the ground wire to a grounded metal rack or to earth ground if the switch is not in a grounded rack. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 3-11 OL-19593-03...
Page 76: Finding The Power Supply Module Serial Number
Finding the Power Supply Module Serial Number If you contact Cisco Technical Assistance regarding a power supply module, you need to know the serial number. See Figure 3-14 Figure 3-16 to find the serial number. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 3-12 OL-19593-03...
Page 77 Figure 3-14 1100-W AC Power Supply Serial Number SN: XXXNNNNXXXX Figure 3-15 715-W and 350-W AC Power Supply Module Serial Number SN: XXXNNNNXXXX C 3 K X -P -7 1 5 Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 3-13 OL-19593-03...
Page 78: Fan Module Overview
Fan Module Overview The switch has two fan modules. Each fan module contains two fans. Fan modules are hot-swappable. Figure 3-17 Fan Module Fan LED Retainer clip Exhaust vent Extraction handles Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 3-14 OL-19593-03...
Page 79: Installing A Fan Module
Finding the Fan Module Serial Number If you contact Cisco Technical Assistance regarding a fan module, you need to know the fan module serial number. See Figure 3-19 for the serial number location. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 3-15 OL-19593-03...
Page 80 Chapter 3 Power Supply and Fan Module Installation Finding the Fan Module Serial Number Figure 3-19 Fan Module Serial Number SN: XXXNNNNXXXX Catalyst 3750-X and 3560-X Switch Hardware Installation Guide 3-16 OL-19593-03...
Page 81: Chapter 4 Troubleshooting
Finding the Switch Serial Number, page 4-6 • • Replacing a Failed Data Stack Member (Catalyst 3750-X Switches), page 4-6 Diagnosing Problems The switch LEDs provide troubleshooting information about the switch. They show POST failures, port-connectivity problems, and overall switch performance. You can also get statistics from the device manager, the CLI, or an SNMP workstation.
Page 82: Switch Connections
Try the cable in another port to see if the problem follows the cable. • Catalyst 3750-X switch StackWise cable: remove and inspect the cable and StackWise port for bent • pins or damaged connectors. If the StackWise cable is bad, replace it with a known good cable.
Page 83 Make sure that all fiber connections are clean and securely connected. • • For CX1 module connections, make sure that cable routing does not violate the minimum allowed cable bend radius. See the module documentation for specific cabling requirements. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 84: Switch Performance
Manually set the speed and duplex parameters for the interfaces on both ends of the connection. If a remote device does not autonegotiate, use the same duplex settings on the two ports. The speed • parameter adjusts itself even if the connected port does not autonegotiate. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 85: Resetting The Switch To The Factory Default Settings
Setup as described in the switch getting started guide on Cisco.com. You can also configure the switch by using the CLI setup procedure. See Appendix C, “Configuring the Switch with the CLI-Based Setup Program.” Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 86: Finding The Switch Serial Number
Switches) To replace a failed data stack member: The replacement switch must be a Catalyst 3750-X switch. Power down the failed switch. Remove AC or DC input power, and if the switch is part of a StackPower stack, remove the StackPower cables.
Page 87: Appendix
15.7 lb (7.1 kg) Catalyst 3560-X-48T 16.1 lb (7.3 kg) Catalyst 3560-X-48P 16.4 lb (7.4 kg) Catalyst 3560-X-48PF 16.6 lb (7.5 kg) Catalyst 3560-X-24U 15.6 lb (7.1 kg) Catalyst 3560-X-48U 16.4 lb (7.4 kg) Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 88: Power Supply Module Specifications
23 to 113° F (–5 to 45° C) Storage temperature –40 to 158° F (–40 to 70° C) Relative humidity 10 to 95% (noncondensing) Altitude Up to 10,000 ft (3049 m) Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 89 (autoranging), 50 to 60 Hz Input current C3KX-PWR-1100WAC, PWR-C1-1100WAC:12–6 A C3KX-PWR-715WAC, PWR-C1-715WAC: 10–5 A C3KX-PWR-350WAC, PWR-C1-350WAC: 4–2 A Output ratings C3KX-PWR-1100WAC, PWR-C1-1100WAC: –56 V@19.64 A C3KX-PWR-715WAC, PWR-C1-715WAC: –56 V@12.8 A C3KX-PWR-350WAC, PWR-C1-350WAC: –56 V@6.25 A Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 90: Fan Module Specifications
23 to 113° F (–5 to 45° C) Storage temperature –40 to 158° F (–40 to 70° C) Relative humidity 10 to 95% (noncondensing) Altitude Up to 10,000 ft (3049 m) Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 91 Fan Module Environmental and Physical Specifications (continued) Physical Specification Dimensions (H x D x W) 1.68 x 6.8 x 5.74 in. (4.27 x 17.27 x 14.58 cm) Weight 0.24 lb. (0.1 kg) Operating Specification Airflow 60 cfm Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 92 Appendix A Technical Specifications Fan Module Specifications Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 93: Appendix
The 10/100/1000 Ethernet ports on switches use RJ-45 connectors and Ethernet pinouts. Figure B-1 10/100/1000 Port Pinouts Label 4 5 6 7 8 TP0+ TP0- TP1+ TP2+ TP2- TP1- TP3+ TP3- Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 94: Gigabit Ethernet Cx1 (Sfp+ Copper) Connectors
SFP module connectors at each end (Figure B-6). This cable can be used (only with 1-Gigabit Ethernet SFP ports) to connect two Catalyst 3560-X switches in a cascaded configuration. Figure B-3 Duplex LC Cable Connector Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 95: 10/100 Ethernet Management Port
TP3+ TP3- Figure B-6 SFP Module Patch Cable (Catalyst 3560-X Switches) 10/100 Ethernet Management Port The 10/100 Ethernet management port uses RJ-45 connectors with Ethernet pinouts. Figure B-7 shows the pinouts. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 96: Console Port
RJ-45-to-DB-25 female DTE adapter if you want to connect the switch console port to a terminal. You can order a kit (part number ACS-DSBUASYN=) containing that adapter. For console port and adapter pinout information, see Table B-2 Table B-3. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 97: Cable And Adapter Specifications
32,810 feet (10 km) 1000BASE-ZX 1550 G.652 — 43.4 to 62 miles (GLC-ZX-SM) (70 to 100 km) CWDM-SFP-xxxx 1470, 1490, 1510, G.652 — 62 miles (100 km) 1530, 1550, 1570, 1590, 1610 Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 98 SFP module and the MMF cable on both the sending and receiving ends of the link. The mode-conditioning patch cord is required for link distances greater than 984 feet (300 m). Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 99: Four Twisted-Pair Cable Pinouts
Two Twisted-Pair Cable Pinouts Figure B-12 Two Twisted-Pair Straight-Through Cable Schematic Switch Router or PC 3 TD+ 3 RD+ 6 TD– 6 RD– 1 RD+ 1 TD+ 2 RD– 2 TD– Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 100: Identifying A Crossover Cable
RF-45-to-DB-9 adapter cable, and the console device. Table B-2 Console Port Signaling Using a DB-9 Adapter Switch Console RJ-45-to-DB-9 Console Port (DTE) Terminal Adapter Device Signal DB-9 Pin Signal No connection Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 101 (part number ACS-DSBUASYN=) from Cisco. Table B-3 Console Port Signaling Using a DB-25 Adapter Switch Console RJ-45-to-DB-25 Console Port (DTE) Terminal Adapter Device Signal DB-25 Pin Signal No connection No connection Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 102 Appendix B Connector and Cable Specifications Cable and Adapter Specifications Catalyst 3750-X and 3560-X Switch Hardware Installation Guide B-10 OL-19593-03...
Page 103: Appendix
This appendix provides a CLI-based setup procedure for a Catalyst 3750-X and 3560-X standalone switch or a switch stack. To set up the switch by using Express Setup, see the Cisco 3750-X and 3560-X Switch Getting Started Guide. Before connecting the switch to a power source, review the safety warnings in Chapter 2, “Switch Installation.”...
Page 104: Accessing The Cli Through A Console Port
Accessing the CLI Through a Console Port You can enter Cisco IOS commands and parameters through the CLI. If you have stacked Catalyst 3750-X switches, connect to the 10/100 Ethernet management port or Note console port of one of the stack switches. You can perform the initial configuration for the entire stack on any switch in the stack.
Page 105: Installing The Cisco Microsoft Windows Usb Device Driver
Appendix C Configuring the Switch with the CLI-Based Setup Program Accessing the CLI Figure C-1 Connecting the USB Console Cable to the Catalyst 3750-X or 3560-X Switch M O D E C O N S O S Y S T...
Page 106 64-bit Windows Vista or Windows 7, double-click the setup(x64).exe file in the Windows_64 folder. The Cisco Virtual Com InstallShield Wizard begins. Click Next. Step 3 The Ready to Install the Program window appears, Click Install. Step 4 Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 107: Uninstalling The Cisco Microsoft Windows Usb Driver
When the Program Maintenance window appears, select the Remove radio button. Click Next. When the Remove the Program window appears, click Remove. Step 4 Step 5 When the InstallShield Wizard Completed window appears click Finish. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 108: Entering The Initial Configuration Information
Enter. Completing the setup program and an initial configuration for the switch: Step 1 Enter Yes at the following two prompts. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 109 Subnet mask for this interface [255.0.0.0]: 255.0.0.0 Enter Y to configure the switch as the cluster command switch. Enter N to configure it as a member Step 9 switch or as a standalone switch. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...
Page 110 Switch> or use Cisco Network Assistant, the Cluster Management Suite (CMS), or another management tool for further configuration. Catalyst 3750-X and 3560-X Switch Hardware Installation Guide OL-19593-03...

This manual is also suitable for:

3560-x

Kenwood 3750-X Hardware Installation Manual

Chapter 1 Product Overview

Chapter 2 Switch Installation

CHAPTER 3 Power Supply and Fan Module Installation

Chapter 4 Troubleshooting

Appendix

Technical Specifications

Appendix

Connector and Cable Specifications

Appendix

Configuring the Switch with the CLI-Based Setup Program

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Table of Contents