Documentation CD. You can also find the most Did configuration complete? current information about your server on the IBM Web site at: http://www.ibm.com/pc/support ServerGuide to Go to the Web for instructions, install operating http://www.ibm.com/pc/support system? Install applications,...
Register and profile your server properly? After you register and profile, you will be able to: • Diagnose problems using the IBM Online Assistant • Participate in the IBM discussion forum • Receive e-mail notifications of technical updates related to your profiled products...
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Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
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Statement 2: CAUTION: ® When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
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Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
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Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
ID label 1. X-Architecture technology combines proven, innovative IBM designs to make your Intel-processor based sever powerful, scalable, and reliable. For more information about IBM X-Architecture technology, go to http://www.ibm.com/pc/us/eserver/xarchitecture/enterprise/index.html.
32 MB RAM. • Adobe Acrobat Reader 3.0 or later. Adobe Acrobat Reader software is included on the documentation CD, and you can install it when you run the IBM Documentation Browser. Starting the IBM Documentation Browser Use one of the following procedures to start the Documentation Browser: •...
3. View selected topics. Click View Book. Adobe Acrobat Reader starts, and the selected topics are displayed. Using the search feature Complete the following steps to use the Documentation Browser search feature: 1. Type a key word in the Search field. 2.
89.6° F). Altitude: 914 m Video: (2998.7 ft) to 2133 m (6998.0 ft) ™ • IBM XA-32 chip set with • S3 Savage4 Pro video on system — Server off: -40° to 60° C integrated memory, I/O, system board (-104°...
Notices and statements used in this book The caution and danger statements that appear in this book also appear in the multilingual Safety Information book, which is on the IBM xSeries Documentation CD. Each caution and danger statement is numbered for reference to the corresponding statement in the Safety Information book.
Working inside the server with power on Your server supports hot-swap devices and is designed to operate safely while turned on with the cover removed. Follow these guidelines when you work inside a server that is turned on: • Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server;...
Major components of the xSeries 440 server The following illustration shows the locations of major components in your server. Note: The illustrations in this document might differ slightly from your hardware. Retention bracket DIMM SMP baffle access doors Fan 4 Heat-sink Expansion Cover...
PCI and PCI-X adapters This section provides information about the PCI-X expansion slots on the I/O board, and peripheral component interconnect (PCI) adapters. The following illustration shows the location and bus speeds of the PCI-X expansion slots on the I/O board. Note: The illustrations in this document might differ slightly from your hardware.
133 MHz. Before attempting to install a new adapter, be sure that there is an available slot for it. If you need additional PCI-X slots, you can purchase a remote I/O expansion enclosure either from your IBM marketing representative or authorized reseller.
8. Go to “Completing the installation” on page 31. Cabling a ServeRAID adapter ™ Some xSeries 440 models come with an optional IBM ServeRAID adapter installed to control the internal hot-swap hard disk drives. If you are installing an optional IBM xSeries 440:Installation Guide...
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ServeRAID adapter, see the ServeRAID documentation and the cabling information in this section to install the ServeRAID adapter. Servers that do not come with an IBM ServeRAID adapter installed come with two SCSI cables: • One end of the first SCSI cable is attached to the connector on the SCSI backplane, and the other end is attached to the connector for the integrated SCSI controller behind fans 3 and 4.
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Front of server SCSI backplane connector 8. Reinstall fans 3 and 4. 9. If you have other options to install or remove, do so now. 10. Go to “Completing the installation” on page 31. xSeries 440:Installation Guide...
SMP Expansion Module The SMP Expansion Module contains the XceL4 system cache, DIMMs, microprocessors, and voltage regulator modules (VRMs) needed to run your server. In this section, you will find the information needed to remove and install the SMP Expansion Module, microprocessors, VRMs, and DIMMs. SMP Expansion Module considerations: •...
Removing an SMP Expansion Module and cover While installing options, you might need to remove one or both of the SMP Expansion Modules. This section describes how to properly remove an SMP Expansion Module from the server and how to remove the cover from the module. Complete the following steps to remove an SMP Expansion Module from the server: 1.
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4. Remove the EMC shield from the rear of the server. a. If there are two SMP Expansion Modules installed in the server you must disconnect all the SMP Expansion cables that are connected to the SMP Expansion Modules. b. Remove the blue thumbscrews holding the EMC shield to the server. EMC shields Thumbscrews For use with one...
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7. Being careful not to damage the components on the center plane, use the handle and the finger relief on the SMP Expansion Module cover to lift the SMP Expansion Module out of the server. 8. Remove the SMP Expansion Module cover: a.
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c. Using the locking levers, lift the front edge of the cover off the SMP Expansion Module. d. Lift the cover off the SMP Expansion Module. Chapter 2. Installing options...
Read the documentation that comes with the microprocessor to determine if you need to update the server basic input/output system (BIOS) code. For the most current level of BIOS code for the server, go to http://www.ibm.com/pc/support/ on the World Wide Web.
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The following illustration shows the location of the startup microprocessor and its VRM on the system board. It also shows the microprocessor baffles and the VRM slots for the other microprocessor sockets. Notes: 1. The illustrations in this document might differ slightly from your hardware. 2.
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SMP Expansion Modules, remove the top module to gain access to the bottom or lower SMP Expansion Module. Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices”...
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b. Holding the new VRM by the upper corners, plug it firmly into the slot. 6. If necessary, remove the microprocessor baffle from the microprocessor socket. Keep the microprocessor baffle for possible future use. 7. Touch the static-protective package containing the new microprocessor to any unpainted metal surface on the server;...
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Captive screws Heat sink Protective cover b. Align the heat sink over the microprocessor; then, carefully set it down on top of the microprocessor. c. Using a screwdriver, secure the heat sink to the microprocessor socket on the SMP board using the two captive mounting screws. Press firmly on the screws and tighten them, alternating between them.
Currently, your xSeries 440 supports the Memory Mirroring and Memory ProteXion features of the Active Memory technology. However in the future, IBM might also support the hot-swap feature of the Active Memory technology. Be sure to check the IBM support Web site occasionally to ensure that you have the most current levels of system software installed.
Configuration/Setup Utility program. When you restart the server, the system displays a message indicating that the memory configuration has changed. Start the Configuration/Setup Utility program and select Save Settings. See the User’s Guide on the IBM xSeries Documentation CD for additional information. •...
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6. Install the DIMM: DIMM Retaining clip a. Open the retaining clip on each end of the DIMM connector. Turn the DIMM so that the pins align correctly with the connector. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently.
Reinstalling an SMP Expansion Module and cover After installing options in the SMP Expansion Module, you will need to reinstall the SMP Expansion Module cover and reinstall the SMP Expansion Module in the server. Complete the following steps to reinstall the SMP Expansion Module cover: 1.
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e. Lift slightly on the locking levers and rotate them back until they stop. Note: The illustrations in this document might differ slightly from your hardware. Locking levers Handle 2. Install the SMP Expansion Module into the server. Locking levers Center plane Handle a.
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d. Rotate the SMP Expansion Module locking levers forward until the SMP Expansion Module is securely fastened in place. See the following illustration. Center plane Locking levers Cover Handle e. Install the retention bracket. Notes: 1) If there are two SMP Expansion Modules installed in your server, you must install the retention bracket for each of the SMP Expansion Modules.
Completing the installation Complete the following steps to finish the installation: 1. Put the right side of the cover in place first, and then put the left side in place. Press down to latch the two halves of the cover in place. 2.
Working with cables This section describes how to connect cables to the SMP Expansion Port, system power connectors, RXE Expansion Port, SCSI port, USB port, video port, auxiliary pointing device connector, keyboard port, Ethernet port, and RXE Management port. When instructed, see the appropriate documentation for more details. For details about the locations and functions of all of the ports, indicators, and connectors see “Server controls and indicators”...
SMP expansion port cabling Each server has up to six SMP Expansion Ports located on the back, depending on your configuration. Three ports are located on each SMP Expansion Module in the server. Complete the following steps to cable two SMP Expansion Modules in a single server together for up to 8-way operation: Note: In the illustration the SMP Expansion Modules are numbered from bottom to top, 0 and 1.
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Complete the following steps to cable your server to a remote I/O enclosure: Cabling an SMP Expansion Module: If your server has one SMP Expansion Module installed, complete the following steps. xSeries 440 RXE Expansion Port (A) RXE Management Port RXE-100 RXE Management A (in) Port...
RXE Management Port cabling Your server has one RXE Management Port located on the back of the server. Use this port to connect the server to the management port of an optional remote I/O enclosure. This port is used to manage the PCI-X slots in a remote I/O enclosure, including slot assignments and managing access.
Your server has one SCSI port located on the back of the server. Use this port to connect the server to an optional SCSI device such as the IBM FAStT series of extended enclosures. For detailed information about this option and how to connect it to your server, see the documentation that comes with the option.
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Locator light: This blue light is used to help you locate other devices connected to the server. CD-ROM drive eject button: Push this button to release a CD-ROM drive from the server. CD eject button: Push this button to release a CD from the drive. CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM drive is in use.
Rear view RXE Expansion Port (B) System power System power Auxiliary pointing connector (1) connector (2) device connector Keyboard port Remote Supervisor Adapter ports Ethernet activity light Ethernet SMP Expansion Port 1 link light SMP Expansion Port 2 Gigabit Ethernet SMP Expansion Port 3 port SCSI port...
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• Ethernet link light: This green light, located on the right of the Ethernet port, goes on when there is an active link connection on the Ethernet controller for the Ethernet port. • Ethernet activity light: This green light, located on the left of the Ethernet port, goes on when there is activity on the Ethernet LAN connected to the Ethernet port.
Turning on the server You can turn on the server in any of the following ways: • If the power cords are connected to a power source, you can press the power- control button on the front of the server. Notes: 1.
Turning off the server Complete the following steps to manually turn off the server: 1. Review the information in “Safety” on page v. 2. See your operating system documentation for the proper procedure to shut down the operating system. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Standby mode Standby mode refers to the condition in which the server is connected to an ac power source but the server operating system is not running and all core logic is shut down except for the service processor. In Standby mode, the server can respond to service processor requests, such as a remote request to turn on the server.
The ServerGuide Setup and Installation CD includes software setup and installation tools that are specifically designed for IBM xSeries 440 servers. If you did not purchase a preconfigured server, you can use this CD during the initial installation of your server to configure the server hardware and to simplify your operating system installation.
2. When the message Press F1 for Configuration/Setup appears, press F1. 3. Follow the instructions that appear on the screen. For more information about using the Configuration/Setup Utility program, see the section on the Configuration/Setup Utility program in the User’s Guide on the IBM xSeries Documentation CD. xSeries 440:Installation Guide...
Enter. For more information about using the SCSISelect utility program, see the section on the SCSISelect utility program in the User’s Guide on the IBM Documentation CD. Using the ServerGuide CD The ServerGuide Setup and Installation CD provides state-of-the-art programs to detect the server model and hardware options that are installed, configure the server hardware, provide device drivers, and helps you install your operating system.
For information about cabling, configuring, and using the Remote Supervisor Adapter to manage the server remotely, see the User’s Guide and the Remote Supervisor Adapter User’s Guide on the IBM Documentation CD. Using the ServeRAID configuration programs Note: If your server model came with an operating system installed, such as Microsoft Windows 2000 Datacenter Server, see the software documentation provided with your server for configuration information.
When running diagnostics and reading error messages of two merged servers, be sure that you know which server gave the error before attempting any repairs or change any settings. 2. See the Troubleshooting Guide on the IBM xSeries Documentation CD for more information. •...
POST beep code descriptions One beep Indicates successful completion of POST. Repeating long beeps Indicates that a memory error has occurred. Ensure that all DIMMs are correctly installed. One long beep and two short beeps Indicates that a video error has occurred and the BIOS code cannot initialize the video screen to display any additional information.
ServerGuide startup problems Look for the symptom in the left column of the chart. Probable solutions to the problem are in the right column. Note: If your server model came with an operating system installed, such as Microsoft Windows 2000 Datacenter Server, see the software documentation provided with your server for configuration information.
If diagnostic error messages appear that are not listed in the following tables, make sure that your system has the latest level of BIOS code installed. See the Troubleshooting Guide on the IBM xSeries Documentation CD for more detailed information about testing the system. If you have run the diagnostic test programs or if running the tests does not reveal the problem, call for service.
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You installed the necessary device drivers for the applications. blank when you start some application programs. Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for adjusting and testing instructions.
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Non-IBM monitor cables might cause unpredictable problems. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, see your IBM reseller or IBM marketing representative. If the problem remains, call for service.
Device Suggested action Serial port Verify that: Each port is assigned a unique address by the Configuration/Setup Utility The number of serial ports program and none of the serial ports are disabled. identified by the operating The serial-port adapter, if you installed one, is seated properly. system is less than the number of serial ports installed.
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problem if an error causes the server to shut down. See “Light Path Diagnostics table” on page 58. Important: You have up to 12 hours to use the Light Path Diagnostic LEDs after ac power has been removed from the server. After 12 hours, you must power-on the server again to be able to use the Light Path Diagnostic LEDs to help locate system errors.
Press and hold the switch until you locate the lit LED next to the defective microprocessor. Follow the instructions in the Option Installation Guide on the IBM xSeries Documentation CD to remove and replace the microprocessor.
If a microprocessor failure LED is on, make sure the microprocessor is installed correctly. (See the Option Installation Guide on the IBM xSeries Documentation CD for installation instructions). If the problem remains, have the system serviced. One of the VRMs on one of the SMP Expansion Remove ac power from the server and then Module boards has failed.
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Lit LED on diagnostics panel Cause Action An error occurred on a PCI bus. Check the error log for additional information. If you cannot isolate the failing adapter from the information in the error log, try to determine the failing adapter by removing one adapter at a time from the failing PCI-X bus and restarting the server after each adapter is removed.
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your xSeries or ®...
Setting up e-mail notification of technical updates about your products Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/.
Prior to on-site warranty service, you are required to go through problem determination with an IBM service specialist call center technician. A warranty period of 3 years on parts and 1 year on labor means that IBM will provide warranty service without charge for: 1.
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• IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service, either on-site or at an IBM service center as determined by IBM.
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Purchasing additional services: During and after the warranty period, you can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country or region.
Machine. Nothing in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller.
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IBM or your reseller of changes in a Machine's location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
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Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM's liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
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2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, IBM's liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.
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PEOPLE'S REPUBLIC OF CHINA (PRC) Governing Law: The following replaces this Section: Both you and IBM consent to the application of the laws of the State of New York (except when local law requires otherwise) to govern, interpret, and enforce all your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the...
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The minimum warranty period for Machines is six months. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
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Limitation of Liability: The following replaces item 2 in this Section: as to any other actual direct damages, IBM's liability will be limited to the total amount you paid for the Machine that is the subject of the claim. For purposes of this item, the term “Machine”...
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The following item is added to this paragraph: 3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.
Trademarks The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: Active Memory PS/2 Active PCI ServeRAID Active PCI-X ServerGuide Alert on LAN ServerProven C2T Interconnect TechConnect Chipkill Tivoli EtherJet Tivoli Enterprise e-business logo Update Connector FlashCopy...
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards.
Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).
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IBM power cord part Used in these countries and regions number 6952301 Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua,...
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installing 47 notes, important 76 notices electronic emission 77 SCSISelect FCC, Class A 77 Utility 45 SCSISelect utility program using 47 serial port problem 55 ServeRAID operating system configuration program 45, 48 controlling remotely 48 ServeRAID adapter installing 47 cabling 12 option ServerGuide problem 54...
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compatible options 20, 25 working inside server with power on 6 Index...
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Part Number: 59P6785 Printed in U.S.A. 59P6785...