hit counter script
IBM Infoprint Color 1354 User Reference Manual
  1. Manuals
  2. Brands
  3. IBM Manuals
  4. Printer
  5. Infoprint Color 1354
  6. User reference manual
IBM Infoprint Color 1354 User Reference Manual

IBM Infoprint Color 1354 User Reference Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Infoprint Color 1354
User Reference Guide
G510-2700-00

Advertisement

Table of Contents
loading

Related Manuals for IBM Infoprint Color 1354

Summary of Contents for IBM Infoprint Color 1354

  • Page 1 Infoprint Color 1354 User Reference Guide G510-2700-00...
  • Page 3 Infoprint Color 1354 User Reference Guide G510-2700-00...

  • Page 4: Table Of Contents

    Table of contents Chapter 1: Notices ................5 Edition notice ......................5 Trademarks ......................5 Licensing notice ....................7 Safety information ....................7 Cautions and warnings ..................8 Electronic emission notices .................. 8 Noise emission levels ..................10 Laser notice ......................10 Chapter 2: Printer overview ............11 Chapter 3: Printing ................13 Understanding the printer operator panel ............
  • Page 5 Network Menu ....................49 Parallel Menu ..................... 51 PCL Emul Menu ....................53 Paper Menu ......................55 PostScript Menu ....................62 Serial Menu ......................63 Setup Menu ......................65 Supplies Menu ....................70 USB Menu ......................70 Utilities Menu ...................... 72 Chapter 6: Understanding printer messages .......
  • Page 6 Disabling the operator panel menus ..............134 Enabling the menus ..................135 Printing multi-language PDFs ................135 Solving printing problems ................. 136 Solving mailbox problems ................137 Solving option problems ................... 138 Solving paper feed problems ................138 Solving print quality problems ................138 Solving color quality problems .................

  • Page 7: Chapter 1: Notices

    Notices • Edition notice • Trademarks • Licensing notice • Safety information • Cautions and warnings • Electronic emission notices • Noise emission levels • Laser notice Edition notice Edition: June 2003 © 2003 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.
  • Page 8 PostScript® is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems’ designation of a set of printer commands (language) and functions included in its software products. This printer is intended to be compatible with the PostScript 3 language. This means the printer recognizes PostScript 3 commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

  • Page 9: Licensing Notice

    Other trademarks are the property of their respective owners. Licensing notice The printer resident software contains: • Software developed and copyrighted by Lexmark • Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General Public License version 2.1 •...

  • Page 10: Cautions And Warnings

    CAUTION: Do not set up this product, make electrical connections, or use a fax modem feature during a lightning storm. Cautions and warnings CAUTION: A caution identifies something that might cause you harm. A warning identifies something that might damage your printer hardware or software. ARNING Electronic emission notices With a network cable or high-capacity output finisher installed...

  • Page 11: The United Kingdom Telecommunications Act 1984

    This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950. Radio interference notice When a network cable or high-capacity output finisher is attached, this is a Class A ARNING product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take adequate measures.

  • Page 12: Noise Emission Levels

    Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/ 23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits.

  • Page 13: Chapter 2: Printer Overview

    Printer overview The following illustration shows the color laser printer. Standard output bin Upper right access door (redrive area) Front door Lower right access door (fuser area) Standard tray...
  • Page 14 The following illustration shows the printer configured with a duplex unit and three optional 500-sheet drawers. Duplex unit 500-sheet drawers The following illustration shows the printer configured with a duplex unit, one optional 500-sheet drawer, and one optional 2000-sheet drawer. Duplex unit 500-sheet drawer 2000-sheet drawer...

  • Page 15: Chapter 3: Printing

    Printing • Understanding the printer operator panel • Sending a job to print • Canceling a print job • Loading the trays • Loading the multipurpose feeder • Printing on specialty media (transparencies, labels, other) • Linking trays • Linking bins •...

  • Page 16: Understanding The Printer Operator Panel

    Understanding the printer operator panel The operator panel has five buttons, a display, and a light that flashes when the printer is processing a job indicated by the Busy message. Ready Display Menu Select Return Stop Operator panel buttons Button Function Press •...

  • Page 17: Sending A Job To Print

    Button Function Press at the Ready, Busy, or Waiting message to temporarily take the printer offline. The Stop Stop message changes to Not Ready. No data is lost. Press to return the printer to the Ready, Busy, or Waiting state. Use the numbers located next to the names of the buttons to enter your personal identification 1, 2, 3, 4, 5, 6 number (PIN) after you send a confidential job.

  • Page 18: Canceling A Print Job

    Canceling a print job From the printer operator panel If the job you want to cancel is printing, and Busy appears on the display: Press Menu until you see Job Menu, and then press Select. Press Menu until you see Cancel Job, and then press Select. From the Windows taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar.

  • Page 19: Loading The Trays

    Loading the trays Helpful hints: • Never mix media types within a tray. • Flex the print media back and forth to loosen the sheets, and then fan them. Do not fold or crease the print media. Straighten the edges of the stack on a level surface. •...
  • Page 20 Squeeze the front guide lever and slide the guide to the front of the tray. Squeeze the side guide lever and slide the guide to the correct position for the size paper you are loading. Icons along the back of the tray indicate paper sizes. Flex the sheets back and forth to loosen them, and then fan them.
  • Page 21 Place the paper against the back left corner of the tray, print side down. Do not load bent or wrinkled paper. Note: Do not exceed the maximum stack height. Overfilling the tray may cause jams. firmly Squeeze the front guide lever and slide the guide until it touches the stack of paper.
  • Page 22 Loading the 2000-sheet tray Follow these instructions to load a 2000-sheet tray. Do not load any print media other than paper in the 2000-sheet tray. Pull open the tray. Squeeze the side guide lever, lift the guide, and place it into the appropriate slot for the size paper you are loading.
  • Page 23 Slide the bottom support toward the front of the tray until it touches the front guide. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. Place the paper against the back left corner of the tray, print side down.

  • Page 24: Loading The Multipurpose Feeder

    Loading the multipurpose feeder You can use the multipurpose feeder one of two ways: • Paper tray—As a paper tray, you can load paper or specialty media in the feeder with the intention of leaving the media in the feeder. •...
  • Page 25 Arrange the stack of paper or specialty media correctly for the size, type, and print method you are using. Place the paper or specialty media, print side up, along the left side of the multipurpose feeder, and then push it in as far as it will easily go. Do not force the media.

  • Page 26: Printing On Specialty Media (Transparencies, Labels, Other)

    Printing on specialty media (transparencies, labels, other) Follow these instructions when you want to print on media such as transparencies, card stock, glossy paper, labels, or envelopes. Load the media as specified for the tray you are using. For help, see any of the following: –...

  • Page 27: Linking Trays

    Linking trays • If you load the same size and type of paper or specialty media in more than one tray, the printer automatically links the trays. This means that when one tray is empty, it feeds from the next linked tray.

  • Page 28: Holding A Job In The Printer

    Holding a job in the printer When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. When you are ready to print the job, you must go to the printer and use the operator panel menus to identify which held job you want to print.

  • Page 29: Recognizing When Format Errors Occur

    Press Select. – If you are looking for a particular job, press Menu to scroll through the list of available jobs, and press Select when the correct job is displayed. An asterisk (*) appears next to the job name indicating you have chosen to print or delete that job. –...

  • Page 30: Confidential Jobs

    Confidential jobs When you send a job to the printer, you can enter a personal identification number (PIN) from the driver. The PIN must be four digits using the numbers 1–6. The job is then held in printer memory until you enter the same four-digit PIN from the printer operator panel and choose to print or delete the job.

  • Page 31: Tips For Successful Printing

    Tips for successful printing Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. • Store cartons of paper on a pallet or shelf rather than directly on the floor. •...

  • Page 32: Avoiding Jams

    Avoiding jams You can avoid most paper jams by correctly loading paper and specialty media in the printer. See the following for loading instructions: • Loading 500-sheet trays • Loading the 2000-sheet tray • Loading the multipurpose feeder The following hints can help you avoid paper jams: •...

  • Page 33: Understanding Fonts

    Understanding fonts Resident fonts Your printer is equipped with resident fonts stored permanently in printer memory. Different fonts are available in PCL 6 and PostScript 3 emulations. Some of the most popular typefaces, like Courier and Times New Roman, are available for all printer languages. The fonts in the PCL emulation are compatible with the fonts in the HP4600 and include four additional fonts and many extra symbol sets to support extra languages and applications.
  • Page 34 PCL 6 emulation PostScript 3 emulation CourierPS Courier CourierPS Oblique Courier-Oblique CourierPS Bold Courier-Bold CourierPS Bold Oblique Courier-BoldOblique CG Omega CG Omega Bold CG Omega Italic CG Omega Bold Italic Garamond Antiqua Garamond-Antiqua Garamond Halbfett Garamond-Halbfett Garamond Kursiv Garamond-Kursiv Garamond Kursiv Halbfett Garamond-KursivHalbfett GoldSansMM GoldSerifMM...
  • Page 35 PCL 6 emulation PostScript 3 emulation Letter Gothic LetterGothic Letter Gothic Italic LetterGothic-Slanted Letter Gothic Bold LetterGothic-Bold LetterGothic-BoldSlanted Marigold Marigold Century Schoolbook Roman NewCenturySchlbk-Roman Century Schoolbook Italic NewCenturySchlbk-Italic Century Schoolbook Bold NewCenturySchlbk-Bold Century Schoolbook Bold Italic NewCenturySchlbk-BoldItalic OCR-A OCR-B Optima Optima-Bold Optima-BoldItalic Optima-Italic...
  • Page 36 PCL 6 emulation PostScript 3 emulation ITC Zapf Chancery Medium Italic ZapfChancery-MediumItalic ITC Zapf Dingbats ZapfDingbats Univers-Extended Univers-ExtendedObl Univers-BoldExt Univers-BoldExtObl Univers-Light Univers-LightOblique Clarendon Clarendon-Light Clarendon-Bold Helvetica-Condensed Helvetica-Condensed-Bold Helvetica-Condensed-BoldObl Helvetica-Condensed-Oblique StempelGaramond-Bold StempelGaramond-BoldItalic StempelGaramond-Italic StempelGaramond-Roman Apple-Chancery Chicago Geneva Monaco NewYork Oxford Taffy MonaLisa-Recut Candid Bodoni...
  • Page 37 PCL 6 emulation PostScript 3 emulation Eurostile Eurostile-Bold Eurostile-ExtendedTwo Eurostile-BoldExtendedTwo GillSans GillSans-Italic GillSans-Bold GillSans-BoldItalic GillSans-Condensed GillSans-BoldCondensed GillSans-Light GillSans-LightItalic GillSans-ExtraBold Goudy Goudy-Italic Goudy-Bold Goudy-BoldItalic Goudy-ExtraBold HoeflerText-Regular HoeflerText-Italic HoeflerText-Black HoeflerText-BlackItalic HoeflerText-Ornaments JoannaMT JoannaMT-Italic JoannaMT-Bold JoannaMT-BoldItalic LubalinGraph-Book LubalinGraph-BookOblique LubalinGraph-Demi LubalinGraph-DemiOblique * These fonts only available in PCL 5 emulation.

  • Page 38: Symbol Sets

    Resident bitmapped fonts PCL 6 emulation PostScript 3 emulation Line Printer 16 POSTNET Bar code Symbol sets A symbol set is an encoded collection of alphabetic and numeric characters, punctuation, and special characters available in the font you select. Symbol sets support the requirements for different languages or specific applications, such as math symbols used for scientific text.
  • Page 39 PC-775 Baltic (PC-8 Latin 6) PC-911 Katakana Windows 98 Greek PC-850 Multilingual PC-1004 OS/2 Windows 98 Latin 1 PC-851 Greece Math-8 Windows 98 Latin 2 PC-852 Latin 2 Greek-8 Windows 98 Latin 5 PC-853 Latin 3 (Turkish) Turkish-8 Windows 98 Latin 6 (Baltic) PC-855 Cyrillic Roman-8 OCR-A...

  • Page 40: Printing Sample Fonts

    Printing sample fonts Your printer has resident fonts stored permanently in its memory. Different fonts may be available in PCL and PostScript emulations. To print samples of all the fonts currently available for your printer: Make sure the printer is on and Ready appears on the display. Press Menu until you see Utilities Menu, and then press Select.

  • Page 41: Chapter 4: Paper And Specialty Media Specifications

    Paper and specialty media specifications The following table lists supported paper and specialty media sizes and types for the standard and optional trays, as well as for the multipurpose feeder. We recommend that you try a limited sample of any paper or specialty media you are considering using with the printer before purchasing large quantities.

  • Page 42: Chapter 5: Using Printer Menus

    Using printer menus Select a menu or menu item for more details. Supplies Menu Job Menu Serial Menu PCL Emul Menu Color Menu <color> Toner Cancel Job PCL SmartSwitch Font Source Color Adjust Oiler Reset Printer PS SmartSwitch Font Name Color Balance Waste Bottle Print Buffer...

  • Page 43: Color Menu

    Color Menu Use the Color Menu to adjust print quality and customize color printing. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Color Adjust To manually recalibrate the color No selections exist for this operation. conversion tables, adjusting for variations Pressing Select initiates this operation.
  • Page 44 Menu Item Purpose Values Color To assist users in selecting colors to be sRGB Display Prints RGB samples using printed. Users can print color samples sRGB Display color conversion Samples pages for each of the RGB and CMYK tables. color conversion tables used in the printer. sRGB Vivid Prints RGB samples using The color samples pages consist of a...
  • Page 45 Menu Item Purpose Values Manual Color To let users customize the RGB or CMYK RGB Image • sRGB Display*: Applies a color conversions applied to each object on color conversion table to the printed page. Color conversion of the produce output that data specified using RGB combinations approximates the colors can be customized based on object type...

  • Page 46: Finishing Menu

    Menu Item Purpose Values Toner To lighten or darken printed output, or If Print Mode is Black & White, a conserve toner. setting of 5 increases toner Darkness density and darkness to all print Note: Setting Toner Darkness to values of jobs (PCL or PostScript).
  • Page 47 Menu Item Purpose Values Duplex Bind To define the way duplexed pages Long Edge* Assumes binding along the long end of would be bound, and how the printing the page (left edge for portrait on the back of the sheet (even- orientation and top edge for landscape numbered pages) is oriented in orientation).
  • Page 48 Menu Item Purpose Values Multipage To determine the orientation of a Auto* Lets the printer choose between multipage sheet. portrait and landscape orientation. View Long Edge Sets the long edge of the paper as the top of the page (landscape). Short Edge Sets the short edge of the paper as the top of the page (portrait).

  • Page 49: Help Menu

    Help Menu Use the Help Menu to print any of the following quick reference guides. Press Select to print the selected guide. Menu Item Purpose Print All Prints all the quick reference pages at once. Help Guide Provides information about how to use the Help Menu and how to get online help. Printing Guide Provides information about how to load trays, printing on specialty media, and how to set the paper size and type.
  • Page 50 Menu Item Purpose Values Confidential To print confidential jobs stored in printer memory. Note: When the confidential job prints, it is automatically deleted from printer memory. 1 Enter the Personal Identification Enter PIN Use the operator panel buttons to Number (PIN) associated with your enter the PIN associated with your confidential job.

  • Page 51: Network Menu

    Menu Item Purpose Values Reset Active To define the active bin as the start bin (the first bin to receive printed output) in a set of linked bins. Reset Printer To reset the printer to the user default value for each menu item, delete all downloaded resources (fonts, macros, and symbol sets) stored in printer memory (RAM), and delete all data in the interface link buffer.
  • Page 52 Menu Item Purpose Values NPA Mode To specify whether the printer Printer does not perform NPA performs the special processing processing. required for bidirectional Auto* Printer examines the data to determine communication, following the the format and then processes it conventions defined in the Network appropriately.

  • Page 53: Parallel Menu

    Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt <x>). Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Advanced...
  • Page 54 Menu Item Purpose Values Parallel To configure the size of the parallel Disabled Disables job buffering. Any jobs input buffer. already buffered on the disk are Buffer printed before normal processing of Note: Changing this menu item incoming jobs resumes. automatically resets the printer.

  • Page 55: Pcl Emul Menu

    PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values A4 Width To select the width of the logical page 198 mm* Makes the logical page compatible...
  • Page 56 Menu Item Purpose Values Orientation To determine how text and graphics Portrait* Prints text and graphics parallel to the are oriented on the page. short edge of the paper. Landscape Prints text and graphics parallel to the long edge of the paper. Pitch To specify the font pitch for scalable 0.08...100...

  • Page 57: Paper Menu

    Paper Menu Use the Paper Menu to define the paper loaded in each paper tray and the default paper source and output bin. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Assign Type/ To send print jobs to a specific output Plain Paper Bin bin based on the requested paper...
  • Page 58 Menu Item Purpose Values Configure To determine when the printer selects Cassette* Printer treats the multipurpose feeder paper loaded in the multipurpose like any other paper tray. If a print job feeder. requests a paper size or type that is only loaded in the multipurpose feeder, the printer pulls paper from the multipurpose feeder for the job.
  • Page 59 Menu Item Purpose Values Paper To properly handle preprinted paper loaded in a tray, whether the job is a duplexed job or a single- sided job. Loading 1 Select a paper type. Card Stock Load Note: If a user-defined name is Glossy Loading available, it is displayed instead of Custom <x>...
  • Page 60 Menu Item Purpose Values Paper Size To identify the default paper size for each paper source. For trays with automatic size sensing, only the value detected by the hardware is displayed. 1 Select a paper source. Tray <x> Size Manual Pap Size MP Feeder Size Manual Env Size 2 Select a value.
  • Page 61 Menu Item Purpose Values Paper To identify the texture of the paper loaded in a specific source and to ensure that characters print clearly. Texture Use Paper Texture in connection with the Paper Type and Paper Weight menu items. You may need to change those menu items to optimize print quality for your specific paper.
  • Page 62 Menu Item Purpose Values Paper Type To identify the type of paper installed in each paper source. Use this menu item to: • Optimize print quality for the specified paper. • Select paper sources through your software application by selecting type and size. •...
  • Page 63 Menu Item Purpose Values Paper Weight To identify the relative weight of the paper loaded in a specific source and ensure that the toner adheres properly to the printed page. 1 Select a paper type. Plain Weight Note: If a user-defined name is CardStock Weight available, it is displayed instead of Custom <x>...

  • Page 64: Postscript Menu

    PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Font Priority To establish the font search order. Resident* Printer searches printer memory for the requested font before searching...

  • Page 65: Serial Menu

    Serial Menu Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (either Standard Serial or Serial Opt <x>). Note: Values marked with an asterisk (*) are the factory default settings. Menu Item Purpose Values Baud...
  • Page 66 Menu Item Purpose Values NPA Mode To specify whether the printer Printer performs NPA processing. If performs the special processing data is not in NPA format, it is rejected required for bidirectional as bad data. communication, following the Printer does not perform NPA conventions defined in the Network processing.

  • Page 67: Setup Menu

    Menu Item Purpose Values Serial Buffer To configure the size of the serial input Disabled Disables job buffering. Any jobs buffer. already buffered on the disk are printed before normal processing of Note: Changing the Serial Buffer incoming jobs resumes. menu item automatically resets the printer.
  • Page 68 Menu Item Purpose Values Display To determine the language of the text English Note: All values may not be available. on the operator panel display. Language Français Deutsch Italiano Español Dansk Norsk Nederlands Svenska Português Suomi Japanese Russian Polski Hungarian Turkish Czech Download...
  • Page 69 Menu Item Purpose Values To store statistical information about Off* Printer does not store job statistics on your most recent print jobs on the hard disk. Accounting disk. The statistics include whether the Printer stores job statistics for the most job printed with or without errors, the recent print jobs.
  • Page 70 Menu Item Purpose Values Print Area To modify the logical and physical Normal* Note: The Whole Page setting only printable area. affects pages printed using PCL 5 Fit to Page interpreter. This setting has no effect on pages printed using the PCL XL or Whole Page PostScript interpreters.
  • Page 71 Menu Item Purpose Values Staple Alarm To specify how the printer responds Load Staples is displayed until when it is out of staples. someone loads staples. If an Auto Continue value is selected from the Setup Menu, the printer resumes printing after the specified timeout value.

  • Page 72: Supplies Menu

    Supplies Menu The Supplies Menu provides information about printer supplies that require attention. It is only available when a supply is low or needs replacement. Menu Item Purpose Values <color> To view the status of the color print cartridges. Toner Change Cartridge Oiler To view the status of the web oiler.
  • Page 73 Menu Item Purpose Values NPA Mode To specify whether the printer Printer performs NPA processing. If performs the special processing data is not in NPA format, it is rejected required for bidirectional as bad data. communication, following the Printer does not perform NPA conventions defined in the Network processing.

  • Page 74: Utilities Menu

    Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems. Menu Item Purpose Values Color To print a color alignment test page, 0...20 (10*) Used to indicate which line is most...
  • Page 75 Menu Item Purpose Values Job Acct Stat To print a listing of all job statistics Print Prints all statistics available for the stored on the hard disk, or to clear all most recent print jobs. statistics on the disk. Clear Deletes all accumulated job statistics from the hard disk.

  • Page 76: Chapter 6: Understanding Printer Messages

    Understanding printer messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages. Ready Message What this message means...
  • Page 77 Message What this message means What you can do Canceling Fax The printer is processing a request to Wait for the message to clear. cancel a fax job. Canceling Job The printer is processing a request to Wait for the message to clear. cancel the current print job.
  • Page 78 Message What this message means What you can do Disk Recovery The printer is attempting to recover the Wait for the message to clear. hard disk. Disk recovery takes place in x/5 yyy% Warning: Do not turn the printer off while five phases;...
  • Page 79 Message What this message means What you can do Held Jobs May Not Be The printer memory cannot restore Press Go to clear the message. Some of Print and Hold jobs from the printer the Print and Hold jobs stored on the disk Restored hard disk.
  • Page 80 Message What this message means What you can do Load Staples The printer is trying to staple a print • Install a new staple cartridge in the job, but the stapler is empty. stapler. • Press Go to clear the message and continue printing without stapling.
  • Page 81 Message What this message means What you can do Power Saver The printer is ready to receive and • Send a job to print. process data. It is reducing its • Press Go to quickly warm the printer to electricity consumption while idle. If normal operating temperature and the printer remains inactive for the display the Ready message.
  • Page 82 Message What this message means What you can do Programming Error An error occurred while the printer was Correct the problem specified on the programming code into memory. second line of the display: P<x> • P1050—A network file was used to program a non-network printer, or a non- network file was used to program a network printer.
  • Page 83 Message What this message means What you can do Restore Held Jobs. Someone reset the printer or turned it • Press Go. All Print and Hold jobs on the on, and the printer detects Print and hard disk are restored to printer memory. Go/Stop? Hold jobs stored on the hard disk.
  • Page 84 Message What this message means What you can do Tray <x> Missing The specified tray is either missing or Insert the tray completely into the printer. not fully inserted into the printer. See also: Loading the trays USB <x> The printer is processing data through Wait for the message to clear.
  • Page 85 Message What this message means What you can do 34 Incorrect Media The printer has detected a mismatch in • Replace the media in the multipurpose the requested media type and the type feeder or tray with the requested media loaded in the multipurpose feeder or and press Go.

  • Page 86: Insufficient Memory

    Message What this message means What you can do 37 Insufficient The printer memory is full and cannot • Press Go to clear the message and continue processing current print jobs. continue the current print job. The printer Memory frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job.
  • Page 87 Message What this message means What you can do 40 <color> The printer has detected an Remove the indicated print cartridge and unsupported refilled cartridge. install a new one. Invalid Refill See also: Replacing print cartridges 50 PPDS Font Error The PPDS interpreter has •...
  • Page 88 Message What this message means What you can do 56 Serial Port <x> Data has been sent to the printer • Press Go to clear the message. The through a serial port, but the serial port printer discards any data received Disabled is disabled.
  • Page 89 Message What this message means What you can do 63 Unformatted Disk The printer detects an unformatted • Press Go to clear the message and hard disk. continue printing. • Format the disk before performing any disk operations. To format the disk, select Format Disk from the Utilities Menu.
  • Page 90 Message What this message means What you can do 85 ITU Maintenance The color adjust sensor LED is too • Press Go to continue printing. weak. • If print quality is unacceptable, replace the image transfer unit. See also: Replacing the image transfer unit and transfer roller 86 ITU Maintenance The color adjust sensor LED is too...

  • Page 91: Chapter 7: Clear Paper Jams

    Clear paper jams • Understanding jam messages • Access doors and trays • Clearing the entire paper path • Clearing mailbox or output expander jams (Area M) • Clearing fuser jams • Clearing image transfer unit jams • Clearing finisher jams (Areas 1–6) •...

  • Page 92: Understanding Jam Messages

    Understanding jam messages Always clear the entire paper path when you receive any jam message. Paper jam messages Message Check Areas... What to do... A, B, T1 Follow the instructions for clearing Area Area B, and Area 200 Paper Jam (tray 1 and left access door beside tray 1) D, K, L...

  • Page 93: Access Doors And Trays

    Access doors and trays The following illustrations show areas where jams can occur. Area A Multipurpose feeder 200 Paper Jam Areas 1–6 250 Paper Jam Finisher 28<x> Paper Jam Area B Left access door (beside tray 1) 200 Paper Jam Area C Paper input options: 500-sheet drawer or...

  • Page 94: Clearing The Entire Paper Path

    Clearing the entire paper path When a paper jam occurs, the printer stops operating and displays 2<xx> Paper Jam and a message to clear certain printer areas. After you have cleared the following areas, make sure all printer covers, doors, and trays are closed, and then press Go to resume printing.
  • Page 95 Area C If you have one or more optional 500-sheet drawers: Open the 500-sheet drawer access door. Hold the door down while removing jams. Note: Make sure the entire paper stack is loaded correctly and pushed all the way down into the tray.
  • Page 96 Area T1 If clearing Area B did not clear the jam, then carefully open tray 1. Remove any jams. Note: Make sure the paper is pushed all the way down into the tray. Close tray 1. Area E Pull the duplex mechanism completely out. Look inside and remove any paper caught in the rollers.
  • Page 97 Area J Remove the duplex tray. Remove any jams and then reinstall the tray. Area K Open the lower right access door. Remove any jams, and then close the door. Area L Open the upper right access door. Remove jams from the rollers and then close the door.

  • Page 98: Clearing Mailbox Or Output Expander Jams (Area M)

    Clearing mailbox or output expander jams (Area M) Open the rear door of the 5-bin mailbox. Pull the jam straight out, and then close the door.

  • Page 99: Clearing Fuser Jams

    Clearing fuser jams Clear the paper path. If the jam error message persists, go to step 2. Open both the upper right and the lower right access doors (Areas K and L). CAUTION: The fuser assembly may be hot. Let it cool before continuing. Pull down the latches.

  • Page 100: Clearing Image Transfer Unit Jams

    Lift up the fuser roller cover and remove the jam. Close the fuser roller cover. Snap the housing back onto the fuser. Insert the fuser back into the printer. Slide the latches out, and then pull up to refasten them. Close the doors.
  • Page 101 Remove all the print cartridges. Pull up slightly on the cartridge handhold. Pull the cartridge straight out and use the handle to lift it off the guides. Place the cartridges on a clean, flat surface out of direct light. Release the latches to open the multipurpose feeder (area A) all the way.
  • Page 102 Remove the image transfer unit. Raise the lever to unlock the image transfer unit. Pull down on the handle.
  • Page 103 Slide the image transfer unit out and place it on a clean, flat surface. Warning: Do not touch the transfer belt. Touching the belt will damage the image transfer unit. Look inside the printer. Remove all torn paper or other jams.
  • Page 104 Insert the image transfer unit back into the printer. Align the guides with the insertion grooves. Push the handle up using both hands, and gently slide the unit in.
  • Page 105 Lower the lever to lock the image transfer unit into place. Return the multipurpose feeder to its working position. Reinstall all the print cartridges.

  • Page 106: Clearing Finisher Jams (Areas 1-6)

    Close the printer door. Turn the printer on. The printer returns to a Ready state. Clearing finisher jams (Areas 1–6) Refer to the Finisher Setup & User’s Guide for instructions on clearing finisher jams. If you still need help Turn the printer off and then back on. Contact your administrator or Help desk if you need more assistance.

  • Page 107: Chapter 8: Maintenance

    Maintenance • Determining the status of supplies • Conserving supplies • Ordering supplies and maintenance items • Replacing print cartridges • Replacing the fuser • Replacing the toner waste container • Replacing the image transfer unit and transfer roller • Removing memory and option cards...

  • Page 108: Determining The Status Of Supplies

    Determining the status of supplies To determine the status of all of the consumables installed in your printer, print the menu settings page. Printing a menu settings page for detailed instructions. One or two pages print, depending on the number of menu settings you have. Look for “Consumable Status”...

  • Page 109: Ordering Supplies And Maintenance Items

    Ordering supplies and maintenance items Replacing maintenance items as needed helps you maintain top performance, optimize print quality, and avoid printing problems. Ordering a fuser When the message appears on the display, you should order a new fuser. 80 Fuser Maintenance Replacing the fuser for more information.

  • Page 110: Replacing Print Cartridges

    Replacing print cartridges Turn the printer off. Open the front cover. Pull up slightly on the handhold. Pull the cartridge straight out and use the handle to lift the cartridge off the guides.
  • Page 111 Remove the new cartridge from the box and the plastic bag. Leave the rest of the packing materials in place for now. Note: To recycle the cartridge, save all the packing materials. Follow the recycling instructions in the box. Shake the cartridge in all directions to distribute the toner. Remove the cardboard shim and print cartridge detensioner.
  • Page 112 Remove the photoconductor drum cover and unwrap the blanket. Warning: Do not touch the photoconductor drum on the bottom of the print cartridge. Place the cartridge on the guides of its color-coded opening, and then slide it into the printer. The cartridge drops slightly and clicks into place.

  • Page 113: Replacing The Fuser

    Replacing the fuser Turn off and unplug the printer. Open the upper right and lower right access doors. CAUTION: The fuser may be hot. Let it cool before continuing. Pull down the latches. They slide toward the center to release the fuser. Pull the fuser straight out and set it aside.
  • Page 114 Unwrap the new fuser. Note: Save all the packing materials. Follow the recycling instructions in the box. Insert the new fuser into the printer. Slide the latches to each side and then pull up to lock the fuser in place. Close the doors.

  • Page 115: Replacing The Toner Waste Container

    When Reset appears, press . Resetting Fuser Cnt appears. Select Press until you see Exit Config Menu, and then press . Activating Menu Changes Menu Select appears, then Performing Self Test appears. When you see the Ready message, you can resume sending print jobs to the printer. Replacing the toner waste container Unpack the new toner waste container.
  • Page 116 Place the old waste container in the plastic sleeve and dispose of it properly. Insert the new toner waste container. Close the toner waste container door.

  • Page 117: Replacing The Image Transfer Unit And Transfer Roller

    Replacing the image transfer unit and transfer roller Use the following set of instructions to replace an image transfer unit, a transfer roller, or both. We recommend that you replace both the image transfer unit and the transfer roller at the same time. Turn off and unplug the printer.
  • Page 118 Pull the cartridge straight out and use the handle to lift it off the guides. Set the cartridge on a clean, flat surface in the upright position. Warning: When removing cartridges from the printer, be careful not to touch the photoconductor on the bottom of the cartridge.
  • Page 119 Pull down on the handle. Slide the unit out and place it on a clean, flat surface. Perform one of the following: – If you are not installing a new transfer roller, skip to step 10. – If you are installing a new transfer roller, go to step 7.
  • Page 120 Remove the old transfer roller. Using your right hand, reach through the front of the printer and push the rear end of the transfer roller down and toward the rear until the front end of the roller lifts upward. While holding the rear section down, use your left hand to grab the front end of the roller.
  • Page 121 While holding the front end of the roller in your left hand, rotate and move the rear end of the roller to the right until the roller gear is free from the printer. Pull the roller completely and discard it. Unwrap the new transfer roller.
  • Page 122 Install the new transfer roller. Rotate and move the rear of the roller to the left and into the notched opening as shown. Using your right hand, insert the small end of the new roller into the notched opening as shown.
  • Page 123 Remove the new image transfer unit from the box and the plastic shipping bag. Note: Save all the packing materials. Follow the recycle instructions in the box. Remove the protective cover and detensioner. Gently but firmly pull the material up and off the new unit.
  • Page 124 Insert the new image transfer unit. Align the guides with the insertion grooves. Warning: Do not touch the transfer belt when installing the unit. Touching the transfer belt will damage the image transfer unit. Push the handle up using both hands, and gently slide in the new unit. It will drop down when correctly seated.
  • Page 125 Lower the lever to lock the image transfer unit into place. Return the multipurpose feeder to its working position. Reinstall all the print cartridges. Align the cartridge with its color-coded opening. Slide it into the printer. The cartridge drops slightly and clicks into place.
  • Page 126 Close the printer door. If the door does not close completely, reopen the door and press in firmly on the cartridges to make sure they are fully seated. Plug the printer in and perform one of the following: – If you only installed a transfer roller, turn the printer back on. The printer returns to a Ready state.

  • Page 127: Removing Memory And Option Cards

    When you see A=10 (or other number), press until you find the number value you want to Menu use, and then press . A Saved message briefly appears and then the next test alignment Select is displayed. If no changes are necessary, press to return to the Utilities Menu.

  • Page 128: Removing Memory Cards

    Remove the four access cover screws as shown. Remove the access cover. Removing memory cards Complete the following steps to remove printer memory or flash memory cards. Warning: Printer memory and flash memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch a memory card.

  • Page 129: Removing An Option Card

    Removing an option card Complete the following steps to remove an internal print server, Coax/Twinax Adapter, Parallel Interface Card, or Serial Interface Card. Warning: Option cards are easily damaged by static electricity. Touch something metal on the printer before you touch an option card. Remove the system board access cover.

  • Page 130: Removing A Hard Disk

    Removing a hard disk Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before you touch a disk. Remove the system board access cover. See Accessing the printer system board. Locate the hard disk. Gently pull the three posts on the hard disk mounting plate out of the holes on the system board.

  • Page 131: Removing A Firmware Card

    Removing a firmware card Warning: Optional firmware cards are easily damaged by static electricity. Touch something metal on the printer before you touch an optional firmware card. Remove the system board access cover. See Accessing the printer system board. Grasp the firmware card gently and pull it straight out in one motion. Do not pull one side and then the other.

  • Page 132: Reinstalling The System Board Access Cover

    Reinstalling the system board access cover Align the slots at the top of the access cover with the screws near the top of the printer. Slide the cover up under the top cover lip as far as it will go, and then tighten the screws at the top of the cover.

  • Page 133: Chapter 9: Troubleshooting

    Troubleshooting • Calling for service • Solving option problems • Checking an unresponsive • Solving paper feed problems printer • Solving print quality problems • Printing a menu settings page • Solving color quality problems • Changing menu settings • Restoring factory default •...

  • Page 134: Calling For Service

    Calling for service When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. Refer to the label on the back of the printer near the power cord for this information.

  • Page 135: Changing Menu Settings

    Verify the amount of memory installed is correctly listed under “Printer Information.” Verify that the paper trays are configured for the sizes and types of paper you loaded. Changing menu settings You can use the operator panel to change printer menu settings and customize your printer to meet your specific needs.

  • Page 136: Disabling Power Saver

    Disabling Power Saver Disabling Power Saver in the Setup Menu helps keep your printer ready to print without delays. Press Menu until you see Setup Menu, and then press Select. Press Menu until you see Power Saver, and then press Select. Press Menu until you see Disabled, and then press Select.

  • Page 137: Enabling The Menus

    Press until you see Exit Config Menu, and then press Menu Select Activating Menu Changes briefly appears, followed by Performing Self Test. The printer returns to the Ready message. Note: Once this procedure is completed, if the button is pressed when the printer Menu displays the Ready status message, the message Menus Disabled appears.

  • Page 138: Solving Printing Problems

    Solving printing problems Symptom Cause Solution The operator panel The printer self test Turn the printer off, wait about 10 seconds, and turn the display is blank or failed. printer back on. displays only Performing Self Test appears on the display. When the diamonds.

  • Page 139: Solving Mailbox Problems

    Symptom Cause Solution Job prints from the The operator panel menu Make sure the Paper Size Paper Type specified on the wrong tray or on the settings do not match the operator panel and in the printer driver are correct for the job wrong paper or media loaded in the tray.

  • Page 140: Solving Option Problems

    Solving option problems Symptom Cause Solution The option does not The option is not installed Remove the option, and then reinstall it. operate correctly after correctly. it is installed, or it Cables connecting the option to Check the cable connections. stops working.
  • Page 141 You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. See Determining the status of supplies for information about other ways to identify consumables that need to be replaced.
  • Page 142 Symptom Cause Solution Streaked The print cartridges, the transfer Replace the print cartridge, the transfer roller, the roller, image transfer unit, or fuser image transfer unit, or fuser as needed. horizontal lines may be defective, empty, or worn. ABCDE ABCDE ABCDE Streaked vertical •...
  • Page 143 Symptom Cause Solution Print too dark • The Toner Darkness setting is • Select a different Toner Darkness setting from the too dark. printer driver before sending the job to print. • The print cartridges are • Replace the print cartridges. defective.
  • Page 144 Symptom Cause Solution Ghost Images Toner level is low in the print • Make sure the Paper Type setting is correct for cartridges. the paper or specialty media you are using. • Replace the print cartridges. Clipped images Guides in the selected tray are set Move the guides in the tray to the proper positions for a different size paper than for the size loaded.

  • Page 145: Solving Color Quality Problems

    Solving color quality problems This section helps answer some basic color-related questions and describes how some of the features provided in the Color Menu can be used to solve typical color problems. Note: You should also read “Solving print quality problems” on page 138, which provides solutions for common print quality problems, some of which may affect the color quality of the printed output.
  • Page 146 Why doesn't the printed color match the color I see on my computer screen? The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor. However, because of technology differences that exist between printers and monitors there are many colors that can be generated on a computer screen that cannot be physically reproduced on a color laser printer.
  • Page 147 How can I match a particular color (such as a color in a corporate logo)? Occasionally users have a need for the printed color of a particular object to closely match a specific color of interest. A typical example of this is when a user is trying to match the color of a corporate logo. While instances can occur in which the printer cannot exactly reproduce the desired color, users should be able to identify adequate color matches for the majority of cases.
  • Page 148 Which Color Samples pages to use for a particular color matching problem depends upon the Color Correction setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the color of the object is specified in the software application (RGB or CMYK combinations).

  • Page 149: Restoring Factory Default Settings

    Restoring factory default settings Make sure the printer is on and the Ready message appears. Press until you see Utilities Menu, and then press Menu Select Press until you see Factory Defaults, and then press Menu Select When Restore appears, press .

  • Page 150: Aligning The Image Transfer Unit

    Aligning the image transfer unit For best print quality, make sure you align the image transfer unit after replacement or if colors print too lightly. To align the image transfer unit: Make sure the printer is on and the Ready message appears. Press until you see Utilities Menu, and then press Menu...

  • Page 151: Using The Coverage Estimator

    Using the Coverage Estimator The Coverage Estimator provides you with an estimate of the percent coverage of cyan, magenta, yellow, and black toner on a page. These estimates are printed on the page. To turn on the Coverage Estimator utility: Make sure the printer is on and the Ready message appears.

  • Page 152: Configuring Printer Alerts

    Configuring printer alerts You can configure the printer several ways to let you know when it requires attention. Using the Setup Menu Menu item Function Value Result Alarm Control Lets you establish whether the The alarm does not sound, but printing printer sounds an alarm when it stops until the interventions are cleared.* requires operator intervention.

  • Page 153: Size Sensing

    Size sensing The Size Sensing menu item lets you disable or enable auto size sensing on trays. Size Sensing also lets the printer detect the difference between similar paper sizes that it otherwise cannot. Size sensing is on by default for all the trays. However, the trays cannot automatically sense transparencies.

  • Page 154: Index

    Index Black & White Lock (Setup Menu) disabling auto size sensing 151 A4 Width (PCL Emul Menu) 53 Blank Pages (Finishing Menu) 44 operator panel menus 134 access doors 91 buffer sizes, adjusting Power Saver 134 adjusting network 49 disk color 41, 42, 43, 44, 68 parallel 52 See hard disk...
  • Page 155 setting as download target 66 See paper jams selecting 14 Font Name (PCL Emul Menu) 53 menu items 14 Font Priority (PostScript Menu) 62 canceling 47 numerical values 14 Font Source (PCL Emul Menu) 53 confidential 48 messages fonts held 48 100–199 Service <message>...
  • Page 156 58 Too Many Flash Options 86 Install <device> or Cancel Job Multipage Border (Finishing Menu) 59 Incompatible <device> 86 61 Defective Disk 86 Invalid Engine Code 77 Multipage Order (Finishing Menu) 62 Disk Full 86 Invalid Network <x> Code 77 63 Unformatted Disk 87 Invalid Standard Network Code multipage print...
  • Page 157 ordering MAC Binary PS 51 See also printer language fuser assembly 107 NPA Mode 51 network port 50 image transfer unit 107 Parallel Buffer 52 parallel port 52 print cartridge 107 Parallel Mode 1 52 serial port 64 transfer roller 107 Parallel Mode 2 52 USB port 71 web oiler 107...
  • Page 158 print statistics paper feed sensing, special sizes 151 job accounting 67 blank pages in output bin Separator Sheets (Finishing Menu) printing job statistics 73 print timeout frequent jams 138 Separator Source (Finishing Menu) configuring 68 jammed page does not Print Timeout (Setup Menu) 68 reprint 138 Serial Buffer (Serial Menu) 65 printer...
  • Page 159 Staple Prime Src (Finishing Menu) USB Menu 70 Job Buffering 70 stapler MAC Binary PS 70 alarm 69 NPA Mode 71 enabling 46 PCL SmartSwitch 71 statistics PS SmartSwitch 71 printing 73 USB Buffer 71 storing 67 USB port Std Net Setup (Network Menu) 50 configuring Stop button 15 buffer size 71...
  • Page 161 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 162 BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Information Development IBM Printing Systems Depatment H7FE Building 004M PO Box 1900 Boulder, CO 80301-9817 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...
  • Page 164 Part Number: 75P5243 Printed in USA G510-2700-00...

Table of Contents