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IBM TS3100 Setup, Operator, And Service Manual

IBM TS3100 Setup, Operator, And Service Manual

Ibm system storage tape library
Table of Contents

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IBM System Storage TS3100 Tape Library and TS3200
Tape Library
Setup, Operator, and Service Guide
Machine Type 3573
GA32-0545-12

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Summary of Contents for IBM TS3100

  • Page 1 IBM System Storage TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide Machine Type 3573 GA32-0545-12...
  • Page 3 IBM System Storage TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide Machine Type 3573 GA32-0545-12...
  • Page 4 To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/. This edition applies to the IBM System Storage TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide, GA32-0545-12, and to the subsequent releases and modifications until otherwise indicated in new editions.
  • Page 5: Minimum Firmware Levels For Common Library Features

    LTO 5 Tape Drive Library firmware must be at 9.00, or greater, to support the Ultrium 5 drives. If using the IBM Tape Device Driver or ITDT (IBM Tape Diagnostic Tool), ensure the minimum version required to support Ultrium 5 tape drives are installed on the host.
  • Page 6: Accessing Online Technical Support

    Your feedback is important in helping to provide the most accurate and highest quality information. To submit any comments about this book or any other TS3100/TS3200 documentation: v Send your comments by e-mail to starpubs@us.ibm.com. Be sure to include the following information: – Exact publication title and version –...
  • Page 7: Summary Of Changes

    Note: Before calling, complete all the steps in "Contacting IBM Technical Support" in chapter 9. All other Countries/Regions: Visit http://www.ibm.com. To open a Service Request online: Under Support & downloads, click on Open a service request. Summary of Changes Table 2. Information added to the GA32-0545-12 edition v Support for LTO 6 –...
  • Page 8 – When SNMP and Audit Logging are enabled, the library will send a trap for library and drive Configuration Change events. v Updated SNMP MIB information – Configuration Change events – Library Login events – Library Logout events TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 9: Table Of Contents

    Populating the Library with Data Cartridges 4-41 Operator Control Panel . . 2-1 Inserting the Cleaning Cartridge . . 4-42 Operator Control Panel Philosophy . . 2-1 Registering for My Notification . . 4-43 Power-ON Display. . 2-2 © Copyright IBM Corp. 2007, 2012...
  • Page 10 Half-high Drive: Tape Broken in Mid-tape A-14 Identifying a Suspect Cartridge . . 7-14 Full-high Drive: Tape Tangled along Tape Path A-15 Half-high Drive: Tape Tangled along Tape Path A-18 viii TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 11 . I-7 Host ....E-1 Korean Communications Commission (KCC) Retrieving from an IBM System p or IBM Power Class A Statement . . I-7 System with AIX .
  • Page 12 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 13: Copyright Ibm Corp

    . 4-15 5-14. Configure: Library menu . . 5-20 4-18. Attaching host interface cables to the 4U 5-15. Configure: Drive menu . . 5-23 library . . 4-15 5-16. Configure: Network menu . . 5-24 © Copyright IBM Corp. 2007, 2012...
  • Page 14 10-2. Shipping Lock and Label Storage Location 10-2 5-52. IKE settings . . 5-60 10-3. Shipping Lock and Label . . 10-2 5-53. Certificate Upload . . 5-62 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 15 10-4. Library drive sled without ElectroStatic 10-28. Front view of a rack showing the rails Discharge (ESD) springs (SCSI sled shown) 10-3 installed . . 10-28 10-5. Library drive sled with ESD springs [1] 10-29. Proper placement of the Repair (SAS sled shown) .
  • Page 16 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 17: Tables

    . E-3 5-13. Generic IPSec settings . . 5-55 E-2. AIX ERRPT Drive Sense Data . E-4 5-14. General Policy settings . 5-58 F-1. SNMP Status Events . F-1 5-15. IKE settings . . 5-60 © Copyright IBM Corp. 2007, 2012...
  • Page 18 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 19: Safety And Environmental Notices

    Most danger or caution notices contain a reference number (Dxxxx or Cxxxx). Use the reference number to check the translation in the IBM Systems Safety Information (G229-9054) publication included in your ship group. The sections that follow define each type of safety notice and give examples.
  • Page 20 If the symbol is... It means..A hazardous condition due to the unit's susceptibility to electrostatic discharge. xviii TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 21: Laser Safety And Compliance

    Laser Safety and Compliance Before using the library, review the following laser safety information. Class I Laser Product The library may contain a laser assembly that complies with the performance standards set by the U.S. Food and Drug Administration for a Class I laser product.
  • Page 22: Rack Safety

    It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 23 CAUTION: v Do not install a unit in a rack where the internal rack ambient temperatures WILL exceed the manufacturer's recommended ambient temperature for all your rack mounted devices. v Do not install a unit in a rack where the air flow is compromised.
  • Page 24: Product Recycling And Disposal

    (R002) Product Recycling and Disposal This unit contains recyclable materials. xxii TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 25 IBM recomienda a los propietarios de equipos de tecnología de la información (TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. IBM dispone de una serie de programas y servicios de devolución de productos en varios países, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI.
  • Page 26: Battery Return Program

    United States, go to http://www.ibm.com/ibm/environment/ products/index.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment.
  • Page 27: Monitor Recycling Or Disposal

    For proper collection and treatment, contact your local IBM representative. Spain This notice is provided in accordance with Royal Decree 106/2008 of Spain: The retail price of batteries, accumulators and power cells includes the cost of the environmental management of their waste.
  • Page 28: Cautions And Regulatory Compliance Statements For Nebs

    This machine may contain an optional feature, the cryptographic coprocessor card which includes a polyurethane material that contains mercury. Please follow Local Ordinances or regulations for disposal of this card. IBM has established a return program for certain IBM Cryptographic Coprocessor Cards. More information can be found at http://www.ibm.com/ibm/environment/products/recycling.shtml...
  • Page 29 Table 6. NEBS Compliance Statements (continued) An external Surge Protective Device (SPD) is not required for operating this library. This product can be installed in a network telecommunication facility or location where the NEC applies. xxvii Safety and Environmental Notices...
  • Page 30 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 31: Preface

    Refer to the following publications for additional information. To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/. v IBM System Storage TS3100 Tape Library and TS3200 Tape Library Getting Started Guide (GA32-0546) provides installation information. v IBM System Storage TS3100 Tape Library and TS3200 Tape Library SCSI Reference (GA32-0547) provides supported SCSI commands and protocol governing the behavior of SCSI interface.
  • Page 32 U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 33: Chapter 1. Product Description

    Chapter 1. Product Description ® The IBM System Storage TS3100 Tape Library (2U library) and the IBM System Storage TS3200 Tape Library (4U library) provide compact, high-capacity, low-cost solutions for simple, unattended data backup. The 4U library houses up to 48 tape cartridges (or 45 and an elective 3-slot I/O Station) in a compact 4U form factor with easy access to cartridges via four removable magazines.
  • Page 34 The Input/Output (I/O) Station is used to import and export cartridges into and out of the library. v The 2U library has an elective 1-slot I/O Station. v The 4U library has an elective 3-slot I/O Station. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 35: Rear Panel

    Rear Panel Figure 1-3. Rear panel (drive sled only) of a half high Fibre Channel drive Figure 1-4. Rear panel of a 4U library with full high Fibre Channel drive and half high SAS drives. Figure 1-5. Rear panel of a 2U library with a full high dual port SAS drive Chapter 1.
  • Page 36 ESD label The Electrostatic Discharge label is a reminder that some of the components of this library are susceptible to electrostatic discharge. See “Electrostatic Discharge” on page 10-1. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 37: Bar Code Reader

    This is because a new drive may have been added or an existing drive may have been swapped with another drive. For more details, see the IBM Tape Device Drivers documentation, and the IBM LTO Ultrium Tape Drive SCSI Reference documentation. See "Related Publications"...
  • Page 38: Supported Internet Protocols

    MIBs and sent to one or more IP addresses defined during the SNMP configuration operation. Download the SNMP MIB file for this library from http://www.ibm.com/storage/support. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 39: Maximum Library Storage Capacity And Data Transfer Rate

    Maximum Library Storage Capacity and Data Transfer Rate Maximum library storage capacity and maximum data transfer rates are as follows: Table 1-3. Tape drive model and host interface type Tape Drive Model Host Interface Ultrium 6 Full High and Half v 8 Gb/s Fibre Channel - single port High drives v 6 Gb/s Serial Attached SCSI (SAS) - dual port...
  • Page 40: Ultrium Tape Drives

    SFF-8088 connector or two HD68 SCSI connectors. The Ultrium 3 Half High V2 Tape Drive (Feature Code 8049) supports two SFF-8088 SAS connectors. The SFF-8088 SAS connectors on the Ultrium 3 tape drives are compatible with SAS-1 cables. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 41: Speed Matching

    Figure 1-6. Library drive sled without ESD springs (SCSI sled shown) Figure 1-7. Library drive sled with ESD springs [1] (SAS sled shown) Note: Ultrium 3 and 4 SCSI, SAS, and Fibre Channel drives are allowed in the same physical and logical library. Speed Matching To improve system performance, the Ultrium 3, Ultrium 4, Ultrium 5, and Ultrium 6 Tape Drives use a technique called speed matching to dynamically adjust its native...
  • Page 42: Channel Calibration

    Ultrium 3 Data Cartridges with improved data rates. IBM Ultrium 4 tape drives can read and write LTO Ultrium 4 Data Cartridges. IBM Ultrium 4 tape drives can read and write LTO Ultrium 3 Data Cartridges at original Ultrium 3 capacities, and can also read LTO Ultrium 2 Data Cartridges with improved data rates.
  • Page 43: Library Specifications

    Important: Cartridges placed in the library must be labeled with the correct bar code labels. For additional information, see Chapter 6, “Using Ultrium Media,” on page 6-1. Library Specifications Physical Specifications Table 1-5. Physical Specifications Specification 2U library 4U library Rack mount 87.6 mm (3.44 in), Rack mount 175.2 mm (6.9 in), Height...
  • Page 44: Operation Specifications: Ultrium

    Ultrium 3 Half High Drive: SCSI, Serial Attached SCSI (SAS) Ultra160 SCSI LVD 4 Gb/s Fibre Channel Interfaces Ultrium 3 HH SAS Drive V2 (6Gb/s) 3 Gb/s SAS 1-12 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 45: Product Environment

    These attachments can change throughout the life cycle of the product. To determine the latest supported attachments: 1. Visit the web at http://www.ibm.com/. 2. Point cursor at Support & downloads, then Support by product, then point and click System storage.
  • Page 46: Supported Device Drivers

    3. Select the appropriate Interoperability link. Supported Device Drivers IBM maintains the latest levels of device drivers and driver documentation for the library on the Internet. You can use one of the following procedures to access this material. (Note: If you do not have Internet access and you need information about device drivers, contact your Marketing Representative.)
  • Page 47: Chapter 2. User Interfaces

    Any error detected by the library or drive controller and not recoverable through predetermined firmware algorithms will be considered as fatal. An error code will be displayed on the Operator Control Panel display and the error LED will © Copyright IBM Corp. 2007, 2012...
  • Page 48: Power-On Display

    LEDs are extinguished and the Ready/Activity LED flashes at a rate of approximately one second per cycle. When the mechanical initialization is complete, the Ready/Activity LED will stop flashing and be constantly illuminated. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 49: Input Modes

    If a library failure occurs, the Ready/Activity LED will turn OFF and the Error LED illuminates. The Operator Control Panel will also display an appropriate error code to help identify the failure. The following are additional operational details of LEDs: v The Ready/Activity LED is illuminated any time the unit is powered ON and functional.
  • Page 50: Power On/Off

    World Wide Web (WWW). The Web User Interface hosts a dedicated, protected Internet site that displays a graphical representation of your library. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 51: Login

    For static IP Addresses only: After establishing a connection to the library, open any HTML browser and enter the IP address of the library. To configure the Web User Interface, you must first set the IP address using the Operator Control Panel. Refer to "Configure: Network"...
  • Page 52: System Status

    To determine which, view the System Status screen. v The red X indicates that user intervention is required and that the library is not capable of performing operations. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 53 v If Auto Clean is enabled and a cleaning cartridge is not present, or if a cleaning cartridge is present, but not in a reserved slot, Auto Clean status will show Chk Media/Rsvd Slot? and Status will show a green check mark and the words Media Attention.
  • Page 54: Web User Interface Help Pages

    Important: If you click the X in the upper right corner of your internet browser window, you will not log out of the Web User Interface. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 55: Chapter 3. Installation Planning

    Some applications (and some servers) do not allow for sharing a library between systems. Configurations can be created that enable the library to process commands from multiple heterogeneous applications (such as an IBM System p application and a Windows NT application) and multiple homogeneous applications (for example, the same application run by several System p servers).
  • Page 56: Using Multiple Logical Libraries For Library Sharing

    With control path failover installed, the alternate control path can include another HBA, SAN, or library control path drive. The device driver initiates error recovery and continues the TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 57: Library Partitioning And Element Addressing

    The Path Failover feature can be installed by the customer. For ordering information, see Chapter 11, “Optional Features, Replacement Parts and Power Cords,” on page 11-1. For more information about using the path failover feature, see the IBM Ultrium Device Drivers Installation and User's Guide. Library Partitioning and Element Addressing Library 4U systems with firmware versions of 1.70 and higher, and containing at...
  • Page 58: Configuration Of A One - Partition System

    3 or drive position 4. Partition 1 contains any drives in drive position 1 and drive position 2. Partition 1 will also contain TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 59: Configuration Of A Two - Partition System

    magazine 1 and magazine 2. Partition 2 contains any drives in drive position 3 and drive position 4. Partition 2 will also contain magazine 3 and magazine 4. When configured with two logical partitions, the Element Address assignments will be as follows: DTE assignments will be as shown in Figure 3-2. STE assignments v Logical Library 1: Slot 1 through slot 21 4096 (x1000) through 4116 (0x1014) v Logical Library 2: Slot 22 through slot 45 4096 (x1000) through 4019 (0x1017)
  • Page 60: Configuration Of A Four - Partition System

    4U Unit with only FH drives (1 logical library) SCSI Element Slot 4U Unit with FH and HH drives (1 logical library) SCSI Element Slot Figure 3-5. Examples of SCSI element addressing TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 61: Using Persistent Binding To Ensure Scsi Id Assignment

    The SCSI specification does not allow gaps in the SCSI element addressing. Special handling is needed for empty drive slots to fulfill the specification. Also temporarily removed drives need to have their addresses preserved to not confuse the attached host and host application. Generally only drives which are currently physically available or temporarily removed are reported.
  • Page 62: Scsi Interface

    The library operates as a set of SCSI-3 devices. The Ultrium Tape Drives attach to servers using an LVD Ultra160 SCSI interface. Each SCSI drive sled uses shielded, HD68-pin connectors, and can attach directly to a 2-byte-wide SCSI cable. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 63: Maximum Bus Length Between Terminators

    Note: The maximum bus lengths stated in this table include the internal length of the bus. For maximum performance, multiple SCSI buses may be required (see “Using Multiple SCSI Buses”), and IBM Ultrium Tape Drives must be the only target devices that are active on the bus.
  • Page 64: Sas Interface

    Or, contact your IBM Sales Representative. SCSI Differential - LVD IBM LVD tape devices support a bus length of 25 meters (82 ft.) point-to-point, and 12 meters (39 ft.) using multi-drop interconnection (daisy-chaining). For each daisy-chained device, the maximum cable length must be reduced by 0.5 meters (1.6 ft).
  • Page 65: Fibre Channel Interface

    Fibre Channel Interface Fibre Channel allows for an active intelligent interconnection scheme, called a Fabric, to connect devices. Everything between the ports on Fibre Channel is called the Fabric. The Fabric is most often a switch or series of switches that takes the responsibility for routing.
  • Page 66 SAN partition. For systems that do not cooperate, use zoning to prevent the systems from sharing the same drive. You can remove zoned partitions as you upgrade software and system levels. 3-12 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 67: Chapter 4. Installation And Configuration

    Note: Review the information in "Installation Planning" before installing your library. The IBM TS3100 Tape Library and TS3200 Tape Library is a customer installed unit. The customer is responsible for the setup and maintenance of the tape library. Customers will be charged for service if a service contract is not in place.
  • Page 68: Choosing A Location

    4. Lift the library out of the carton and remove the bag from the library. Remove the foam cushion from the back of the library. Save the packaging materials for future use. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 69: Verifying The Shipment

    – Documentation CD: - Setup, Operator, and Service Guide - Translated Safety Notices - Statement of Limited Warranty (in 29 languages) – IBM License Agreement for Machine Code – Installation Quick Reference – Warranty information (in 9 languages) – Quality Hotline card v With every library containing a SCSI drive: –...
  • Page 70: Removing And Storing The Shipping Lock

    After the shipping lock is removed, it should be stored on the right side of the back panel of the library for future use. To remove and store the shipping lock: TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 71: Library Shipping Lock And Label Storage

    1. Remove the blue label ( ) that is securing the lock ( ) to the top of the library, then remove the lock (see Figure 4-2). Figure 4-2. Shipping lock and label 2. Store the lock ( ) and label ( ) on the rear panel of the library as shown in Figure 4-3.
  • Page 72: Rackmounting The Library (For Rack Installation Only)

    Rack Kit you received, see Figure 4-4 for the installation steps. Figure 4-4. Rack Kit A mounting hardware a. Rack Kit A: The following parts make up Rack Kit A. v Packaged in cardboard material: TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 73: Rack Kit B Mounting Hardware

    – 2 rails (not shown) See Figure 4-7 on page 4-9 for a graphic of the rails. – 2 mounting brackets ( 1 in Figure 4-4 on page 4-6) v Packaged in the small bag with no label: – 1 Torx wrench ( 5 in Figure 4-4 on page 4-6) –...
  • Page 74: Examples Of Eia Units For Round Hole And

    The rails extend to fit a variety of rack depths. Each rail requires 2U of rack space ( 1 in Figure 4-7 on page 4-9). TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 75: Rear View Of Rack Kit A Which Shows The

    Figure 4-7. Rear view of Rack Kit A which shows the narrow part of the rail located at the rear of the rack. Figure 4-8. Rear view of Rack Kit B shows a different mounting method Chapter 4. Installation and Configuration...
  • Page 76: Kit A (Top Picture With Circles) Showing

    4. Using the Torx wrench included in your shipment, remove the screws ( 1 ) as shown in Figure 4-10 on page 4-11. Screw locations on the 4U library are similar. 4-10 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 77: Close-Up View Of Mounting Of The Anchors On Both Sides Of The Library

    Figure 4-10. 2U library rack anchors and mounting brackets 5. Install the library rack anchors ( 2 ) as shown in Figure 4-10 on each side of your library using the longest counter-sunk screws included in the rack kit. Figure 4-11. Close-up view of mounting of the anchors on both sides of the library 4-11 Chapter 4.
  • Page 78: Sliding The 2U Library Into The Rack

    When the library stops, the front mounting brackets will be flush with the vertical rack rails. Figure 4-13. Sliding the 2U library into the rack 4-12 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 79: Sliding The 4U Library Into The Rack

    Figure 4-14. Sliding the 4U library into the rack 8. Using a #2 Phillips screwdriver, secure the library to the rack (see Figure 4-15 or Figure 4-16 on page 4-14) by placing a screw in the center hole of each mounting bracket and tightening them ( 1 ).
  • Page 80: Connecting The Host Interface Cable

    4-15). For a Serial Attached SCSI (SAS) connected library, attach the host end of the SAS cable to the SAS HBA (see 2 in Figure 4-19 on page 4-15). Full high 4-14 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 81: Attaching Host Interface Cables To The 4U

    drives will have dual SAS connectors. Half high drives will have one SAS connector. Unused SAS connectors do not need to be terminated. Figure 4-17. Attaching a SCSI host interface cable to the 2U library Figure 4-18. Attaching host interface cables to the 4U library. Figure 4-19.
  • Page 82 1. Connect the host SC fibre cable to the matching side of the interposer. 2. Connect the drive LC fibre side of the interposer to the drive/library. 4-16 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 83: Connecting A Power Cord

    Connecting a Power Cord Attention: This product can ONLY be used with an approved power cord for your specific geographic region. Use of an unapproved power cord may result in: v not meeting individual country specific safety requirements; v overheating with potential personal injury and/or property damage; and v a fracture resulting in the internal contacts being exposed, which potentially could subject the user to a shock hazard.
  • Page 84: Choosing Your Configuration Method

    6. “Entering Path Failover Feature Activation Key” on page 4-25 7. “Setting Up Encryption” on page 4-26 8. “Choosing Drive(s) Interface Identification/Settings” on page 4-29 9. “Entering Library Network Settings” on page 4-29 4-18 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 85 10. “Configure Library: IPSec” on page 5-54 11. “Entering User Access Information using the Web User Interface” on page 4-31 12. “Entering Date and Time using the Web User Interface” on page 4-33 13. “Configuring Logs and Traces using the Web User Interface” on page 4-33 14.
  • Page 86 If SAVE is highlighted, press the SELECT button to apply your new configuration. If changes were made to the Network settings, a pop-up menu will display the option to reboot the library or cancel the reboot. If 4-20 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 87 you select CANCEL in the pop-up menu, you will need to power cycle the library for the network changes to be applied. If CANCEL is highlighted, press the SELECT button to cancel all of your entries and return to the Configure menu. Logging on to the Web User Interface To complete the configuration of your library using the Web User Interface, follow the steps below.
  • Page 88 Enter http://www.ibm.com/storage/support/ in your internet browser address field and press Enter on your keyboard. b. Select Tape Systems from the Product Family list, then select TS3100 Tape Library or TS3200 Tape Library from the Product list. c. Click the Download tab, then click Firmware.
  • Page 89: The 2U Library Configure Library: General Screen

    - Loop: Sequential mode with loop mode ON loads the cartridge in the lowest numerical slot after the cartridge in the highest numerical slot has been filled and sent back to its home slot. This allows endless backup operations without user interaction. v Active Slots - Select the number of active slots you would like to assign in your library.
  • Page 90: Example: The 4U Library Configure

    Logical Library 4 will contain Drive 4 and the upper right cartridge magazine. Note: For more information about various configurations, see “Library Partitioning and Element Addressing” on page 3-3. 4-24 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 91: The 4U Library Configure Library: Logical Libraries Page

    The I/O Station and slots reserved for cleaning cartridges, if any, are shared among all logical libraries. 1. Click Configure Library > Logical Libraries in the left navigation pane. Figure 4-25. The 4U library Configure Library: Logical Libraries page 2. Select the number of logical libraries you would like to create in your library. 3.
  • Page 92 Drive firmware level BBNE/BBNF or higher, for reference go to http://www.ibm.com/fixcentral. v Encryption Key Manager application Minimum Prerequisites for Library Managed Encryption (LME) and System Managed Encryption (SME) - LTO 4: 4-26 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 93: Configure Library: Encryption Activation Screen

    v Feature Code 5900 (Transparent LTO Encryption) v SAS and Fibre Channel LTO Ultrium 4 Tape Drive (Full High or Half High) v Ultrium 4 Tape Cartridge v Library firmware level 4.0 or higher v Drive firmware level 74H4 or higher v Encryption Key Manager application Setting a Drive's Method of Encryption 1.
  • Page 94 Appendix G, “Library Configuration Form,” on page G-1 for future reference. It is important to save your extra Feature Activation Key labels in a secure location for future reference. 4-28 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 95: The Configure Library: Drive Screen

    10. Install the Encryption Key Manager (EKM) application on your host. Refer to the EKM documentation for detailed instructions (refer to the EKM documents listed in "Related Publications"). Choosing Drive(s) Interface Identification/Settings 1. Click Configure Library > Drives in the left navigation pane. Topology FC-AL Loop ID Figure 4-30.
  • Page 96: Configure Library: Network Page

    4. Enter the Domain Name. 5. DNS Primary - Enter the IP address of your primary DNS server. 6. DNS Secondary - Enter the IP address of your secondary DNS server. 4-30 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 97: User Access Information Using Web Interface

    7. Enable SSL for Web - If you desire to have SSL (Secure Sockets Layer) enabled, place a check in this box. Note: If you get a security certificate alert when logging in to the Web User Interface, you can install the certificate or allow an exception (depending on the internet browser you are using).
  • Page 98: The Configure Library: User Access Screen

    9. Click one of the following: v Refresh - to update the current screen. v Submit - to apply the changes made to the screen. 4-32 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 99: The Configure Library: Date And Time Screen

    Entering Date and Time using the Web User Interface 1. Click Configure Library > Date & Time in the left navigation pane. Figure 4-34. The Configure Library: Date and Time screen 2. Enter the current Time using the HH:MM:SS 24-hour format. 3.
  • Page 100: The Configure Library: Email Notification Screen

    1. Click SNMP in the left navigation pane, to display the SNMP page. Figure 4-37. Configure Library: SNMP Page 2. Enter SNMP settings. 4-34 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 101 Note: For more information on SNMP, refer to “SNMP Messaging” on page 1-6 and Appendix F, “SNMP Status MIB Variables and Traps,” on page F-1. a. Enabled - Check this box to have SNMP traps sent to a SNMP Management console(s).
  • Page 102: Configuring Your Library Using The Operator Control Panel

    3. If this is a SCSI attachment, ensure the library is properly terminated. If the library is the only SCSI device, other than the SCSI host adapter on the selected 4-36 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 103: Cartridge Magazines

    SCSI bus, it must be terminated. Likewise, if the library is physically the last SCSI device on the SCSI bus, it must be terminated. Only the devices physically located at the beginning and end of the SCSI bus should be terminated. 4.
  • Page 104 To open the I/O Station, select Control > Open I/O Station. The I/O Station will pop open. To close the I/O Station, gently push it back into the left magazine. 4-38 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 105 Figure 4-40. 2U library I/O Station in the left magazine 4U Library Cartridge Magazines The 4U library has four cartridge magazines, two on each side (see Figure 4-41 and Figure 4-42 on page 4-40). The upper left magazine has twelve storage slots. The lower left magazine has nine storage slots and houses the elective 3-slot I/O Station ( 1 in Figure 4-41).
  • Page 106 There are finger holes on the back side of the I/O Station (see 1 in Figure 4-44 on page 4-41) that allow the user to push the cartridges out of the I/O station. 4-40 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 107: Populating The Library With Data Cartridges

    Figure 4-44. Finger Holes on back side of 4U Library I/O Station Populating the Library with Data Cartridges Important: Cartridges placed in the library must be labeled with the correct bar code labels. For additional information, see Chapter 6, “Using Ultrium Media,”...
  • Page 108: Inserting The Cleaning Cartridge

    A cleaning cartridge must be replaced after 50 uses. To determine the number of cleaning uses remaining, click on the Web User Interface, Monitor Library->Inventory . 4-42 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 109: Registering For My Notification

    My Notification registration provides email notification when firmware levels have been updated and are available for download and installation. To register for My Notification: 1. Visit the web at http://www.ibm.com/us/. 2. Click Get Support. 3. Click My support. Note: Library firmware and tape drive firmware are verified and released together.
  • Page 110 4-44 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 111: Chapter 5. Operations

    * Note: From this location, you can not only save and restore your library configuration, but you can also restore factory defaults. Control path, Configure > Drive > Control “Configure: Configure Library > “Configure enable Path Drive” on Drives Library: Drives” page 5-23 on page 5-50 © Copyright IBM Corp. 2007, 2012...
  • Page 112 5-72 Diagnostics, run Service > Run Tests “Service: Run Service Library > Perform “Service Library: System Test Tests” on page Diagnostics Perform 5-30 Diagnostics” on page 5-72 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 113 Table 5-1. Menu navigation shortcuts (continued) Menu Navigation Shortcuts Information/ Activity Operator Control Panel For More Info Web User Interface For More Info Display Contrast Service > Display Contrast “Service: Not available with this Display interface. Contrast” on page 5-32 DNS, modify Not available with this Configure Library >...
  • Page 114: Drives

    5-12 page 5-38 Fibre Channel Configure > Drives > Drive “Configure: Configure Library > “Configure topology, change Interface Drive” on Drives Library: Drives” page 5-23 on page 5-50 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 115: I/O Station

    Table 5-1. Menu navigation shortcuts (continued) Menu Navigation Shortcuts Information/ Activity Operator Control Panel For More Info Web User Interface For More Info Fibre Channel Monitor > Drive > Status > “Monitor: Monitor Library > Drive “Monitor Library: link, status Drive (n)/Link Drive”...
  • Page 116: Magazine

    “Monitor Library: library Library” on Identity Library Identity” page 5-10 on page 5-33 Slots, number Monitor > Library > Identity “Monitor: System Status screen active Library” on page 5-10 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 117: Operator Control Panel Navigation

    Table 5-1. Menu navigation shortcuts (continued) Menu Navigation Shortcuts Information/ Activity Operator Control Panel For More Info Web User Interface For More Info Slots, number Monitor > Library > Status “Monitor: System Status screen empty Library” on page 5-10 Slots, reassign Note: Varies according to the “Configure: Configure Library >...
  • Page 118: Library Control Keys

    CANCEL - Upper-right button Used to cancel a user action and return to the previous menu screen. SELECT - Lower-right button Used to display a sub-menu or force an accessor action. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 119: Operator Control Panel Menu Tree

    Table 5-2. Library Control Keys (continued) Control Description Keys DOWN (-) - Lower-left button Used to scroll downward through menu items. 1. Press the UP ( 1 ) or DOWN( 4 ) keys to enter Interaction Mode. The Main Selection Menu will appear. The Main Selection screen shows Monitor, Control, Configure, and Service.
  • Page 120: Monitor Menu

    The Monitor menu contains information about the following sub menu items: v Library v Drive v Inventory Monitor: Library This menu item displays current library information and settings. 5-10 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 121: Monitor: Library Menu

    Monitor Library Status Identity Error Log Network IPv4 IPv6 Status Serial Number IP Stack IP Stack Act. Cart. Version DHCP DHCP ON-OFF ON-OFF On Time Vendor ID Stateless IP Address autoconfig Slots Empty Product ID Netmask Prefix Length Cycles Active Slots Static IPv6 Address I/O Station...
  • Page 122 Gateway - the Gateway Address of the library v Ethernet - the speed of the ethernet interface Monitor: Drive This menu item displays drive information and settings. 5-12 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 123 Monitor Drive Status Identity Drive (n) Drive (n) Status Firmware Rev Activity Vendor ID Product ID Source Encryption Serial Number Topology Port A Version* Version* Status SCSI ID WWNN SCSI Drive Speed Speed Topology Loop ID Hashed Address (A) SAS Drive Speed Fibre Channel Drive Port B...
  • Page 124 Loop ID - unique identifier assigned to a fibre channel tape drive v PID - port identification (SAS only) Monitor: Inventory This menu item displays the current library inventory of a 4U library. 5-14 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 125: Overview Of Inventoried Cartridges: Left Magazines Of A 4U Library

    Monitor Inventory Magazines Drive (n) (Drive status) Upper Right Upper Left Lower Right Lower Left (Graphic of left (Graphic of right magazine) magazine) Figure 5-6. Example of a 4U Monitor: Inventory menu Note: 2U has a single right-side magazine. Under Magazine choose one of the following to see a graphical representation of the cartridge magazine(s).
  • Page 126: Control Menu

    Magazine v Re-Inventory Control: Open I/O Station Use this menu item to open the I/O Station. Control Open I/O Station Figure 5-9. Control: I/O Station menu 5-16 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 127: Control: Move Cartridges Menu

    Attention: After closing the I/O Station, you must wait for the library to complete its inventory before proceeding with normal library operations. Control: Move Cartridges Use this menu item to move cartridges in the library. Control Move Cartridges Source Destination Volume Source Destination...
  • Page 128: Configure Menu

    The Configure Menu is used during the initial setup of your library and when changes need to be made to your library's configuration. This menu contains the following items: v Logical Libraries v Library Settings v Drive v Network 5-18 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 129: Configure: Logical Libraries Menu

    v Set Access PIN v Save/Restore v Set Date and Time Configure: Logical Libraries Use this menu item to select the number of logical libraries. The Currently Configured - x section shows the number of logical libraries currently configured. Figure 5-13. Configure: Logical Libraries menu Note: The maximum number of Logical Libraries in a 2U is two.
  • Page 130: Configure: Library Menu

    Figure 5-14. Configure: Library menu Note: The Remove DCS No is only available on libraries with the DCS feature. The following library configuration items are in this menu: v Mode: 5-20 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 131 – Random: In random mode, the library allows the server's (host's) application software to select any data cartridge in any order. – Sequential: In sequential mode, the library's firmware predefines the selection of the cartridges. After initialization, the firmware causes the library to select the first available cartridge found (counting from the I/O Station through slot 23) for loading into the drive.
  • Page 132 Host Label Length - The Host Label Length is related to the Bar Code Labels appearing on the media being used. The default value is 8, but 6 can also be chosen. 5-22 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 133: Configure: Drive Menu

    Configure: Drive Configure Drive Control Path Drive Interface SAS drives SCSI ID A Speed do not require user configuration A Type A Loop ID Fibre Channel Drive Figure 5-15. Configure: Drive menu The following items are in this menu: v Drive Interface - use this to assign a SCSI ID to a SCSI drive or to assign a Port Speed, Port Type, and Loop ID to a Fibre Channel drive.
  • Page 134: Configure: Network Menu

    If DHCP is disabled, the following information is necessary to establish the remote access. v IP Address - the IP address of the library 5-24 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 135: Configure: Set Access Pin Menu

    v Netmask - the Network Mask address of the library v IP Stack - the IP Stack manages static IP addresses v Stateless autoconfig - allows IPv6 hosts to be configured automatically when connected to a routed IPv6 network v Prefix length - the length of the IP address prefix v Static IPv6 address - a static IPv6 address that has been assigned to the library v Gateway - the Gateway address of the library v Ethernet - the current speed setting of the ethernet interface...
  • Page 136: Pound Sign (#) Shows Accessible Menus

    Figure 5-18. Pound sign (#) shows accessible menus when access PIN is enabled but before it is entered Configure: Save/Restore Use this menu item to restore the factory default settings. 5-26 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 137: Configure: Save/Restore Menu

    Configure Save/Restore Restore Passwords Restore All Restore Library Config. Save Library Config. Figure 5-19. Configure: Save/Restore menu v Restore Passwords - This menu item restores the factory default for both the RMU Admin user access password and the service password. v Restore all - This menu item restores all factory default settings (refer to Table 5-4).
  • Page 138: Factory Default Settings

    In some cases, (such as Library Mode), the entry of one option precludes any other options from being selected. In such cases, the details of the non-applicable options are not shown. 5-28 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 139: Service Menu

    Configure: Set Date and Time Use this menu item to set the current date and time in your library. Configure Set Date and Time Figure 5-20. Configure: Set Date and Time menu Configure: Path Failover Use this menu item to enter the Path Failover Feature Activation key (Supported on 4U library only for library firmware levels at or below 8.xx.
  • Page 140: Service: Library Verify Menu

    Slot to Slot Test - The Slot To Slot test will move each resident data cartridge from one slot to another, for each test cycle requested. When completing the Slot 5-30 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 141: Service: Service Menu

    To Slot test, you will need to Inventory your library before placing it back online, since this test scrambles the cartridge slot locations. Note: After running the System Test or the Slot to Slot Test, the library will need to be re-inventoried. Service: Service (Drives) Service Service...
  • Page 142: Web User Interface Menus

    The numbers 1 through 10 will display, with 10 being the lightest shade and 1 being the brightest. Service: Telnet Service Port The Telnet Service Port menu item is to be used under the direction of the IBM Support Center. Refer to “Accessing the Library using Telnet” on page A-25. Web User Interface Menus...
  • Page 143: Monitor Library Menu

    Currently This is the current level of firmware installed on the library. To ensure Installed Library you are running the latest version of firmware, visit http://www.ibm.com. Firmware For information on updating your firmware, refer to “Service Library: Upgrade Firmware” on page 5-74.
  • Page 144: The 4U Library Monitor Library: Library Identity Page

    This identifies the manufacturer of the tape drive. Product ID This is the Type and Model of the Library. Note: HH means Half-High drive, and TD means Full-High drive. 5-34 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 145: Drive Identity

    This is the current level of firmware installed on the Revision drive. To ensure you are running the latest version of firmware, visit http://www.ibm.com. For information on updating your firmware, refer to “Service Library: Upgrade Firmware” on page 5-74. SCSI ID...
  • Page 146: The 4U Library Monitor Library: Drive

    Figure 5-27. The 4U library Monitor Library: Drive Identity page showing one V2 HH (Half-High) SAS (#1), one HH (Half-High) SCSI drive (#2), and one TD (Full-High) Fibre Channel drive (#3) 5-36 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 147: The 2U Library Monitor Library: Drive

    Figure 5-28. The 2U library Monitor Library: Drive Identity page showing one Ultrium 3 HH SAS drive (#1) and one Ultrium 4 HH SAS drive (#2). Version 2 information displayed for drive #1 identifies the drive as a V2 drive (Feature Code 8049 - Ultrium 3 HH SAS Drive V2).
  • Page 148: The 4U Library Monitor Library: Library Status Page

    ON (checked) or OFF. Drive This indicates whether or not the drive is Activity operating. Port A This indicates whether Port A is logged on or out. Status 5-38 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 149 Table 5-9. Drive Status page elements (continued) Menu Item Description 2U Library 4U Library SCSI Fibre SCSI Fibre Port B This indicates whether Port B is logged on or out. Status Port Name This is the name assigned to the Port on the drive.
  • Page 150: The 4U Library Monitor Library: Drive Status Page

    To determine whether a cartridge is encrypted, refer to the Comments column in the Cartridge Details screen. See Figure 5-32 on page 5-42. 5-40 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 151: The 2U Library Monitor Library: Inventory Page

    Inventory As Of 14:02:04 Library Time Drive Inventory Drive Status Label Source Empty ------------- Magazine Inventory IO-Station Refresh Figure 5-31. The 2U library Monitor Library: Inventory page Note: On some 2U Libraries prior to Library Microcode Level 1.90, slot 11 may be labelled a "Not Used"...
  • Page 152: Manage Library Menu

    This page allows the user to move tape cartridges within the library. The source and destination are selected and then the MOVE button in the center of the screen is clicked to activate the move. 5-42 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 153: Manage Library: Move Media Page

    Figure 5-33. Manage Library: Move Media page The following elements appear in the Source and Destination screens. Element In the Source screen, this identifies the library element that contains a cartridge. In the Destination screen, this identifies the library element that is empty and can receive a cartridge.
  • Page 154: Configure Library Menu

    Library Mode entry for each logical library. Important: If a Logical Library in Sequential Mode contains more than one drive, only the first drive in the Logical Library will be utilized. 5-44 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 155: The 4U Library Configure Library: General And Extended Page

    Table 5-11. Configure Library: Specific page elements (continued) Menu Item Description Active Slots It may be necessary to modify the number of active slots to agree with the number of slots allowed by your host software. To modify the number of active slots in your library, click on the drop down list and select the number of slots you want active in your library.
  • Page 156: The 4U Library Configure Library: Logical Libraries Page

    Figure 5-38. The 4U library Configure Library: Path Failover page Enter the Feature Activation key and click Activate. This page will display if you have entered the feature key correctly. 5-46 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 157 SAS and Fibre Channel LTO Ultrium 6 Tape Drive (Full High or Half High) v Ultrium 6 Tape Cartridge v Library firmware level B.50 or higher v Drive firmware level C800 or higher, for reference go to http://www.ibm.com/ fixcentral. v Encryption Key Manager application...
  • Page 158 5. On the Encryption screen, enter the Feature Activation Key to enable the library managed and the system managed encryption options. 6. Click Activate to save the key and expand the screen for additional encryption settings. 5-48 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 159: Configure Library: Encryption Feature Configuration Screen

    Figure 5-41. Configure Library: Encryption Feature configuration screen 7. Select Enable SSL for EKM to enable Secure Sockets Layer for the Encryption Key Manager application. 8. Select an Encryption method, from the pull down menu, for each logical library. v Without an encryption license key, select None or Application Managed Encryption.
  • Page 160: 2U Library

    At least one drive in each logical library must be designated as a control path drive. Port A Configuration: 5-50 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 161: The Configure Library: Drives Page For A 2U Library

    Table 5-12. Drive Identity page elements (continued) Menu Item Description 2U Library 4U Library SCSI Fibre SCSI Fibre Speed This is the current speed setting of the drive. For each Fibre Channel drive, click on the drop down list and select Automatic, 1Gb/s, 2Gb/s, 4 Gb/s, or 8 Gb/s.
  • Page 162: Configure Library: Network Page

    If you choose Dual Stack IPv4 & IPv6, you must be prepared to enter both IPv4 and IPv6 IP addresses. The sections below will gray out depending on the choices made here. 3. Enter the Host Name. 5-52 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 163 Note: The underscore (_) is not allowed as part of a host name. 4. Enter the Domain Name. 5. DNS Primary - Enter the IP address of your primary DNS server. 6. DNS Secondary - Enter the IP address of your secondary DNS server. 7.
  • Page 164 IPv6 needs to be enabled to use IPSec on TS3100/TS3200 libraries. If the protocol stack doesn’t include IPv6 you cannot edit any related IPSec pages. To use IPSec, on the Network page set the Protocol Stack to Dual stack IPv4 + IPv6 or IPv6 only.
  • Page 165: Configure Library: Ipsec: The Policy Setting Page

    Figure 5-46. Configure Library: IPSec: The Policy setting page 2. Select Enable to enable or disable IPSec. A checkmark displays when IPSec is enabled. When the checkbox is clear (as in the following graphic), IPSec is disabled. Important: To configure IPSec with the proper layers of security services, ensure that policies on the host AND device sides are enabled.
  • Page 166: Ipsec Policy Editing

    No policies might match, then the default policy is used. 5. The Policy Editing section is divided into four parts: v General settings v Internet Key Exchange (IKE) settings v Security Association settings v Refresh/Submit/Cancel button 5-56 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 167: Policy Editing

    […] […] […] Figure 5-49. Policy Editing Figure 5-50. Overview of the policy configuration page 6. General Policy settings The general settings define the main behavior of the policy and define the Traffic Selectors which select the packets to be processed by the policy. Figure 5-51.
  • Page 168: General Policy Settings

    Traffic Selector fields provide packet detection to process according to the chosen policy. Each part of the selector has to be fulfilled by the packet to initiate the processing. 5-58 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 169: General Policy Settings

    Table 5-14. General Policy settings (continued) Name of setting Available Values Comments Protocol ID The Protocol ID defines for which IP v All protocol type the policy is used. v TCP Possible values are: v UDP v Any v ICMPv6 All protocol types are selected v TCP/UDP v ICMPv6...
  • Page 170: Ike Settings

    If unchecked the “SA” parameters like SPI and encryption keys have to be defined manually and static. Authentication Algorithm Choose one of 2 values. v MD5 v SHA1 5-60 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 171: Ike Settings

    Table 5-15. IKE settings (continued) Name of setting Available Values Comments Encryption Algorithm Choose one of 3 values. v AES v DES v 3DES Pseudo Random Function Choose one of 3 values. v AES XCBC v MD5 v SHA1 DH Group Choose one of 4 values.
  • Page 172: Certificate Upload

    Table 5-16. Security Association settings Name of setting Available Values Comments Enable AH checked/unchecked AH (Authentication Header) mode activation Enable ESP checked/unchecked ESP (Encapsulation Security Payload) mode activation 5-62 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 173 Table 5-16. Security Association settings (continued) Name of setting Available Values Comments Security Association Lifetime (sec) 0 - 65535 Defines the lifetime of a Security Association (SA) in seconds. After this lifetime the SA expires and a new SA will be negotiated with the peer.
  • Page 174 The Admin login has access to all library functions except Service Library > Advance Diagnostics. The Service login has access to all library functions including Service Library > Advance Diagnostics. 5-64 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 175: Configure Library: User Access Page

    Figure 5-56. Configure Library: User Access page The following elements are displayed on the User Access page. The name associated with the chosen Access Level. Role Note: Admin can select User, Superuser, and Admin roles. Service can select User, Superuser, Admin, and Service roles. Check the Disable Superuser checkbox if you do not want Superuser to be listed on the Role listbox (i.e.
  • Page 176: The Configure Library: Date & Time Page

    This page allows the user to enter information for event notification. When set up correctly, Event Notification allows the library to send an email to a designated 5-66 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 177: Configure Library: Event Notification

    individual when the library is experiencing a problem. Figure 5-59. Configure Library: Event Notification page The following elements are displayed on the Event Notification page. Notify Errors Select this item to be notified of library errors via email. Notify Warnings Select this item to be notified of library warnings via email.
  • Page 178: Configure Library: Snmp Page

    5-26. Be aware that when you restore your library to factory defaults, all configuration data in the library will be lost and will need to be reestablished. Feature Activation Keys will be retained. 5-68 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 179: Service Library Menu

    Saving and restoring configuration data can be done using the Remote Management Unit (RMU) and/or the Operator Control Panel (OCP). The feature has been implemented on the RMU and on the OCP, but with slightly different functionality. Note: Configuration files saved with one version of library firmware may not be compatible with other versions of firmware.
  • Page 180: Service Library: Clean Drive Page

    Figure 5-64. Service Library: Clean Drive page Service Library: Advanced Diagnostics (for Service Personnel Only) This menu is for use by IBM Authorized Service Personnel only. Refer to “Before You Begin” on page A-2. Service Library: View Logs This page allows the library logs to be viewed after entering the following: v Log Type –...
  • Page 181: Service Library: View Logs Page

    v Clear Log - Clears the log you are viewing v Dump Log - Dumps the log you are viewing v Save Service Dump - Creates a DPA (Dump All) log output that can be viewed or saved to a file <Prev | Next>...
  • Page 182 The user selects the number of test cycles before starting the test from the EXECUTE button. To cancel the test before it completes the cycles, select the STOP button. 5-72 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 183: Service Library: Perform Diagnostics Page

    Note: The Web User Interface System Status screen will indicate progress and completion of the activity. Figure 5-68. Service Library: Perform Diagnostics page The first field can be modified to set the number of cycles. The second field displays the cycles completed. Service Library: Key Path Diagnostics Important: Ensure that library firmware and drive firmware are up to date before running the Key Path Diagnostic.
  • Page 184: Service Library: Perform Key Path Diagnostics Page

    (You can update only one device at a time). Be sure you choose the correct firmware for the library or drive type. Click the Update button to initiate the file transfer and firmware update. 5-74 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 185: The 2U Library Service Library: Upgrade Firmware Page Showing One Ultrium

    Note: During the update no host drive action is possible. The drive update takes approximately 5 minutes. The system status panel (in the right of the browser window) will change from "update" to "ready". If incompatible firmware is transferred to the library or drive the Update function will terminate with a message indicating incompatible firmware.
  • Page 186: The 4U Library Service Library: Upgrade

    Code 8049 - Ultrium 3 HH SAS Drive V2). Service Library: Reboot Important: Some options of the Web User Interface take the library OFFLINE. This inactive mode can interfere with host-based application software, 5-76 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 187: Import And Export Media During Normal Library Operation

    causing data loss. Ensure that the library is idle before attempting to perform any remote operations that will take the library OFFLINE. This page is used to perform a library reboot. There is a default time delay when the Web User Interface page refreshes itself. This time should be sufficient to reload the page.
  • Page 188: Configuring I/O Stations And Reserving Slots

    To remove the DCS, perform the following procedures using the Operator Control Panel (OCP). 1. Navigate to the Library Settings (Logical Library Settings) screen Configure > Library Settings (or Logical Library Settings. 2. Select General. 5-78 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 189 3. Scroll down to Remove DCS. 4. Select No or Yes. 5. Select Save then press the Enter button. Attention: If your library originally contained a Dedicated Cleaning Slot and was removed, it can only be reinstated by restoring factory default settings. To enable automatic cleaning of the drives when needed, a slot must be reserved, a cleaning cartridge must be present in the reserved slot, and Auto Clean must be enabled.
  • Page 190 5-80 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 191: Chapter 6. Using Ultrium Media

    Chapter 6. Using Ultrium Media To ensure that your IBM Ultrium Tape Drive conforms to IBM's specifications for reliability, use only IBM LTO Ultrium tape cartridges. You may use other LTO-certified data cartridges, but they may not meet the standards of reliability that are established by IBM.
  • Page 192: Cartridge Data Capacity And Recording Formats

    For more information, see “Bar Code Label” on page 6-5. The insertion guide ( 6 in Figure 6-1 on page 6-1) is a large, notched area that prevents the cartridge from being inserted incorrectly. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 193: Cartridge Compatibility

    To control the capacity of the cartridge (for example, to obtain a faster seek time) issue the SCSI command SET CAPACITY. For information about this command, refer to the IBM TotalStorage Ultrium Tape Drive SCSI Reference. WORM (Write Once, Read Many) Cartridges Certain records retention and data security applications require a Write Once, Read Many (WORM) method for storing data on tape.
  • Page 194: Data Security On Worm Media

    Requirements for WORM Capability To add WORM capability to your IBM LTO Ultrium 6 drive(s), you need to use either IBM Ultrium 6 2500 GB WORM tape cartridges or IBM Ultrium 5 1500 GB WORM tape cartridges (see “Ordering Media Supplies”...
  • Page 195: Cartridge Memory Chip (Lto-Cm)

    Note: The drive will automatically eject an expired cleaning cartridge. The IBM Cleaning Cartridges are valid for 50 uses. The cartridge's LTO-CM chip tracks the number of times that the cartridge is used. Cartridge Memory Chip (LTO-CM)
  • Page 196: Cartridges And Volsers Compatible With

    Tape cartridges can be ordered with the labels included or with custom labels. To order tape cartridges and bar code labels, see “Ordering Media Supplies” on page 6-20. The bar code for usage in IBM tape libraries must meet predefined specifications. They include (but are not limited to):...
  • Page 197: Guidelines For Using Bar Code Labels

    Guidelines for Using Bar Code Labels Apply the following guidelines whenever using bar code labels: v Use only IBM-approved bar code labels on cartridges to be used in an IBM tape library. v Do not reuse a label or reapply a used label over an existing label.
  • Page 198: Handling The Cartridges

    Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape. To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM LTO Ultrium Tape Drives, use the following guidelines: Provide Training v Post procedures that describe proper media handling in places where people gather.
  • Page 199: Ensure Proper Packaging

    Ensure Proper Packaging v When shipping a cartridge, use the original or better packaging. v Always ship or store a cartridge in a jewel case. v Use only a recommended shipping container that securely holds the cartridge in its jewel case during transportation. Ultrium Turtlecases (by Perm-A-Store) have been tested and found to be satisfactory (see Figure 6-5).
  • Page 200: Provide Proper Acclimation And Environmental Conditions

    (see Figure 6-7 on page 6-11), the leader pin may be dislodged. Go to “Repositioning or Reattaching a Leader Pin” on page 6-12. 6-10 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 201: Handle The Cartridge Carefully

    Perform the following steps: 1. Look for cartridge mishandling. 2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see “Repositioning or Reattaching a Leader Pin” on page 6-12). Then, immediately use data recovery procedures to minimize chances of data loss.
  • Page 202: Repositioning Or Reattaching A Leader Pin

    If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from the tape, you must use the IBM Leader Pin Reattachment Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if you must remove more than seven meters (23 feet) of leader tape.) The sections...
  • Page 203: Leader Pin In The Incorrect And Correct

    Figure 6-8. Leader pin in the incorrect and correct positions. The cartridge door is open and the leader pin is visible inside the cartridge. To reposition the leader pin, perform the following steps. 1. Slide open the cartridge door ( 1 in Figure 6-9) and locate the leader pin 2 (you may need to shake the cartridge gently to roll the pin toward the door).
  • Page 204: Reattaching A Leader Pin

    Pin supplies (see 3 in Figure 6-11 on page 6-15). Leader pins and C-clips. 6-14 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 205 Attention: v Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other methods of reattaching the pin will damage the tape, the drive, or both. v Use this procedure on your tape cartridge only when the leader pin detaches from the magnetic tape and you must copy the cartridge's data onto another cartridge.
  • Page 206: Attaching The Leader Pin Attach Tool To The

    4. Remove the rewind tool by pulling it away from the cartridge. Set the tool and the cartridge aside. 6-16 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 207 Figure 6-13. Winding the tape out of the cartridge. Turn the cartridge manual rewind tool clockwise to see the end of the tape, then turn it counterclockwise to bring the tape to the cartridge door. 5. On the leader pin ( 1 in Figure 6-14), locate the open side of the C-clip 2 . The C-clip is a small black part that secures the tape 3 to the pin.
  • Page 208: Environmental And Shipping Specifications For Tape Cartridges

    Before you use a tape cartridge, acclimate it to the operating environment for 24 hours or the time necessary to prevent condensation in the drive (the time will vary, depending on the environmental extremes to which the cartridge was exposed). 6-18 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 209: Disposing Of Tape Cartridges

    The best storage container for the cartridges (until they are opened) is the original shipping container. The plastic wrapping prevents dirt from accumulating on the cartridges and partially protects them from humidity changes. When you ship a cartridge, place it in its jewel case or in a sealed, moisture-proof bag to protect it from moisture, contaminants, and physical damage.
  • Page 210: Ordering Media Supplies

    Order the cartridge from your IBM Sales Representative or Cartridge (without labels) any authorized IBM Business Partner by specifying Machine Type 3589 Model 035. You can also order through an IBM-authorized distributor. 6-20 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 211: Leader Pin Reattachment Kit

    Order as part number 08L9129 through an IBM-authorized distributor. Manual Rewind Tool Order as part number 08L9130 through an IBM-authorized distributor. To find the closest IBM-authorized distributor, visit the web at http://www.ibm.com/storage/media) or call 1-888-IBM-MEDIA. 6-21 Chapter 6. Using Ultrium Media...
  • Page 212: Ordering Bar Code Labels

    The LTO Ultrium 3 and 4 Tape Drives do not require cartridge bar code labels. However, if you use your data cartridges or cleaning cartridges in an IBM tape library product, you may need cartridge bar code labels if your tape library product requires them (see Table 6-5 on page 6-5).
  • Page 213: Chapter 7. Troubleshooting

    If the problem is corrected, run Library Verify before resuming normal library operations. Refer to “Service: Library Verify” on page 5-30. v If the problem persists, refer to “Contacting IBM Technical Support” on page 9-4. © Copyright IBM Corp. 2007, 2012...
  • Page 214 Refer to the IBM Tape Device Drivers Installation and Users Guide and the operation - if the problem “Drive Sense Data” on page D-7 returned for an encryption operation.
  • Page 215 A cleaning cartridge is good for 50 cleans. If your cleaning cartridge has expired, refer to “Ordering Media Supplies” on page 6-20 for information on ordering a new cleaning cartridge. v If the problem still exists, refer to “Contacting IBM Technical Support” on page 9-4. Chapter 7. Troubleshooting...
  • Page 216 Temporarily disconnecting the library from the host server and power cycling eliminates the host and its software as a problem source. 4. If the problem still exists, refer to “Contacting IBM Technical Support” on page 9-4. Cartridge can not be removed See “Removing Cartridges from Magazine Slots”...
  • Page 217 Table 7-1. Troubleshooting table (continued) Problem Solution Extended library recovery time 1. Release both left and right magazines (Operator Control Panel: Control > Magazine and select Left or Right; Web User Interface: Manage Library > Release Magazine and select Left or Right) and inspect for both the presence and conditions of the cell prism fiducials.
  • Page 218: Installation Problems

    If the application software that you are using is not communicating with the library after installation, check the following: v Picker Ship Lock Key: TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 219: Library Recovery Problem Determination

    Ensure that the Picker Ship Lock Key on the top cover has been removed before powering on the library. v Drive/Library SCSI or Loop ID: Ensure that the SCSI ID of the Drive/Library (or SAS or Fibre Channel Loop ID) is correct and not the same as other devices that may be on the same bus.
  • Page 220: Procedures For Isolating Cru Problems

    LEDs though any power supplies replaced will likely have LEDs. The 4U library has power supplies with LEDs. Figure 7-1. A 250w power supply with LEDs TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 221: Power Supply Led Meanings

    Figure 7-2. A 80w power supply without LEDs Table 7-2. Power Supply LED Meanings If the blue LED is lit, AC voltage is available. If the amber LED is lit, there is a possible fan problem or other power supply issue.
  • Page 222: Isolating Drive Sled Problems

    IBM Technical Support. For instructions, refer to“Before You Begin” on page A-2. Note: If you are instructed by IBM Technical Support to copy the drive dump to your host computer, use one of the following methods: v Web User Interface: Refer to “Service Library: Save Drive Dump”...
  • Page 223: Isolating A Library Controller Card Vs. Accessor Enclosure Problem

    Operator Control Panel (Monitor > Library > Identity > Version) or the Web User Interface (Monitor Library > Library Identity), then (visit http://www.ibm.com/storage/). 2. Observe the LED on the Library Controller Card. v LED On solid - LCC failed or in a hang condition.
  • Page 224: Isolating Web User Interface Problems

    See 7 on the “Rear Panel” on page 1-3. 2. Ensure that the correct IP, Netmask, and Gateway addresses are keyed into the network parameters. From the Operator Control Panel, navigate to Configure > Network. 7-12 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 225: Isolating Accessor Scanner Problems

    3. Ensure that the correct IP address is being used on the web browser. If you get a security certificate alert when logging in to the Web User Interface, you can install the certificate or allow an exception (depending on the internet browser you are using).
  • Page 226: Identifying A Suspect Cartridge

    Attention LED will turn OFF. If the amber LED is still on, check the power supply or the power supply fans. See “Isolating a Power Supply Problem” on page 7-8. 7-14 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 227: Chapter 8. Error Codes

    If the error does not reoccur, run Library Verify before continuing with normal library operation. Complete the steps in “Preparing to Resolve an Error Code” before completing the User Action listed in “Error Codes” on page 8-2. © Copyright IBM Corp. 2007, 2012...
  • Page 228: Error Codes

    Shipping Lock” on page 4-4). 2. Refer to “Isolating a Library Controller Card vs. Accessor Enclosure Problem” on page 7-11. Possible Replacement CRUs: v Primary: Library Enclosure v Secondary: Library Controller Card TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 229 Table 8-1. Main Error Codes (continued) Error Code Description User Action Cannot find gripper block within the expected range Cannot find slider block within the expected range Cannot find elevator block within the expected range Cannot find rotation block within the expected range Cannot find sled block within the expected range Gripper outside range, Gripper has reached a position beyond the expected range...
  • Page 230 Library Verify test again.. 2. If the error recurs, refer to “Contacting IBM Technical Support” on page 9-4. Warning Event! See Table 8-3 on page 8-11 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 231 Warning Event! See Table 8-3 on page 8-11 Incompatible magazine detected 1. Remove magazine from library. 2. Insert magazine in library. If error recurs, refer to “Contacting IBM Technical Support” on page 9-4. New hardware found. Library firmware upgrade required. Upgrade library firmware to the latest version.
  • Page 232 Subcode 02: drive #2 Drive Unload Timeout Drive has run in a timeout while unloading a tape The subcode indicates which drive is affected. Example: subcode 02: drive #2 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 233: Sub Error Codes

    Table 8-1. Main Error Codes (continued) Error Code Description User Action No drive installed. A drive has never been installed Support ticket download from drive not possible Invalid drive command Invalid drive parameter Refer to “Isolating Drive Sled Problems” on page 7-10. SDCI microcode error Drive logged out Internal SCSI command failed with check condition...
  • Page 234 Error during elevator movement in FLMoveSled function Error during sled movement in FLMoveSled function Error during sled positioning to sensor in FLMoveSled function Error during sled positioning to mail slot in FLMoveSled function TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 235 Table 8-2. Sub error codes (continued) Error during sled positioning without sensor Error during elevator movement without sensor Error slot position sensor not found Movement to/from slot failed Error during first slider movement Error during first gripper movement Error during second slider movement Error during second gripper movement, get range failed Error during third slider movement, move home failed Error during set hold current to avoid torsion...
  • Page 236 No activity after load command Timeout drive Unload Drive terminated unsuccessfully Tape not ejected at robot unload Slot not free at robot unload Cartridge not seated in load phase 8-10 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 237: Warning Events

    Warning Events Warning events described in this section are reported via email notification. The Attention LED will blink when warning events for the following occur: v Media v Fan v Redundant power supply An appropriate message will be posted on the Operator Control Panel and the Web User Interface.
  • Page 238 Currently not used Currently not used Currently not used SCSI: overlapped command attempt Refer to your host application documentation for problem determination information. SCSI: echo buffer overwritten Movement Retry. 8-12 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 239 Table 8-3. Warning Events (continued) Fan Alert. Clean request from drive. Media Attention. Drive reported warning or critical tape alert flag. Network problem. Check network connections, configuration, and settings. Not enough cleaning cartridges present Insert additional cleaning cartridges to the empty reserved to autoclean.
  • Page 240 8-14 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 241: Chapter 9. Service Procedures

    1. Move the tapes from the drive(s) to the magazines using the Move Media command. See “Manage Library: Move Media” on page 5-42. Note: Refer to “Contacting IBM Technical Support” on page 9-4 if a cartridge will not eject from the drive.
  • Page 242: Access Holes For The Right Magazine

    DO NOT push the paper clip in more than 1/2 inch. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 243: Ibm Totalstorage Tape Diagnostic Tool (Itdt)

    4. If there are additional tapes still in the library, or if you were unable to manually remove the magazines and drive, contact technical support for further instructions. IBM TotalStorage Tape Diagnostic Tool (ITDT) The IBM TotalStorage Tape Diagnostic Tool (ITDT): Chapter 9. Service Procedures...
  • Page 244: Contacting Ibm Technical Support

    Does not require special device drivers. v Is available for most major platforms. v Scans the host interface and will find and display for selection all IBM LTO devices. The tool will not display non-IBM devices. The IBM TotalStorage Tape Diagnostic Tool (ITDT) is available as a command line utility and a graphical user interface (GUI) version.
  • Page 245 3. The IBM Support Center will assist with problem determination and initiate shipment of a replacement part, if needed, to your location. To contact IBM Technical Support: v In the USA: 1-800-IBM_SERV (1-800-426-7378).
  • Page 246 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 247: Chapter 10. Check, Adjust, Remove, And Replace

    3. Remove any cables and terminators connected to the library. 4. Remove the library from the rack, if necessary. 5. Remove the shipping label ( 2 ) and lock ( 1 ) from the rear panel of the library. 10-1 © Copyright IBM Corp. 2007, 2012...
  • Page 248: Shipping Lock/Shipping Label

    Figure 10-3. Shipping Lock and Label 7. Pack the library in its original packaging materials (or equivalent packaging) for moving or shipping. Table 10-1. Shipping Lock/Shipping Label Shipping Lock Shipping Label 10-2 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 249: Removing/Installing/Adding A Tape Drive Sled

    Removing/Installing/Adding a Tape Drive Sled There are two types of drive sleds in a TS3100 library (2U library) and a TS3200 library (4U library). The contents of the ship groups are specific to the type of drive sled. v Drive sled without ElectroStatic Discharge (ESD) springs (see Figure 10-4) ship group: –...
  • Page 250: Removing A Tape Drive Sled

    Figure 10-5. Library drive sled with ESD springs [1] (SAS sled shown) Removing a Tape Drive Sled 1. IT IS IMPORTANT TO PRESERVE A DRIVE DUMP FOR IBM ANALYSIS IF ALL OF THE FOLLOWING CONDITIONS EXIST: v Library Error LED is ON.
  • Page 251 Figure 10-6. Drive sled components (full high fibre drive in top position, half high SCSI drive in middle position, half high SAS drive in bottom position) on back panel of a 4U library SCSI cable SAS cable SCSI terminator Fibre Channel cable Ethernet cable Power cords Drive sled blue captive thumbscrews...
  • Page 252: Installing A Tape Drive Sled

    Damage to the connector pins may occur if this procedure is not followed. 4. Push the drive sled slowly into the drive slot until the sled seats itself against the back of the library. 10-6 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 253: Pushing The Drive Sled Into The Library

    Figure 10-8. Pushing the drive sled into the library (drive sled without ESD springs shown) 5. Tighten the captive thumbscrews ( 7 in Figure 10-6 on page 10-5) until the drive sled is secure. 6. If you are installing a drive sled without ESD springs (see Figure 10-4 on page 10-3), apply conductive tape to the sled as shown in Figure 10-9 on page 10-8.
  • Page 254: Diagrams For Applying Conductive Tape For

    10. Package the failed drive sled in the same packaging in which the new sled was shipped to you and return to IBM. Fill out the Warranty Redemption form and return it in the package with the drive sled.
  • Page 255: Adding A Tape Drive Sled

    If the test fails, an error code will be displayed. Make note of the error, then refer to the Troubleshooting chapter in the IBM System Storage TS3100 Tape Library and TS3200 Tape Library Setup, Operator and Service Guide (GA32-0545) for additional instructions.
  • Page 256: Removing The Slot Blocker - 2U Library

    2. Remove the slot blocker. a. From behind the magazine, push a screwdriver or a pen through the hole. b. Pop the slot blocker out of the cell. 10-10 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 257: Replacing A Power Supply

    Figure 10-11. Popping the Slot Blocker out of the Cell 3. Slide the magazine back into the rack. 4. After the accessor runs through the inspection, a REMOVE SLOT RESTRICTION? message will appear on the main menu screen. 5. Choose the YES option. You can replace the empty cell with a data cartridge. Replacing a Power Supply 1.
  • Page 258: Replacing A Library Controller Card

    11. Package the failed power supply in the same packaging in which the new power supply was shipped to you and return to IBM. Fill out the Warranty Redemption form and return it in the package with the power supply.
  • Page 259: A Library Controller Card Being Removed From The Library

    If the message "VPD Selection" is displayed at the Operator Control Panel, carefully highlight the “VPD from Enclosure" option to copy that version of the VPD to the new Library Controller Card. Then continue with the procedure. Removal and Replacement 1.
  • Page 260: Replacing Cartridge Magazines

    13. Package the failed Library Controller Card in the same packaging in which the new control board was shipped to you and return to IBM. Fill out the Warranty Redemption form and return it in the package with the Library Controller Card.
  • Page 261: Replacing The Library Enclosure

    These unused parts will be removed from the replacement library enclosure and returned to IBM in the defective library. The old parts currently in your defective library will be removed, and installed into the replacement library enclosure.
  • Page 262: Unpacking And Preparing The Replacement Library Enclosure

    3) Install the foot pads on the bottom of the library enclosure by pressing each foot into one of the six areas ( 1 ) as shown in Figure 10-16 on page 10-17. 10-16 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 263: Foot Pads Installed On The Bottom Of The Library Enclosure

    Figure 10-16. Foot pads installed on the bottom of the library enclosure 3. Carefully return the library to an upright position. 4. Remove the shipping lock from the top of the replacement library enclosure (see Figure 10-17 on page 10-18). 10-17 Chapter 10.
  • Page 264: Installing Your Drive(S) In The Replacement Library Enclosure

    Note: It is important to install the drives from the defective library into the same positions in the replacement library enclosure in order to maintain your current library configuration. 10-18 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 265: Removing A Drive Sled From The Library (Drive Sled Without Esd Springs Shown)

    1. Remove all drives from the defective library (see Figure 10-19) and install them in the same positions in the replacement library enclosure. Figure 10-19. Removing a drive sled from the library (drive sled without ESD springs shown) a. Ensure the power cord is unplugged from the power source for each Power Supply in the defective library enclosure.
  • Page 266: Drive Sled Taping Diagrams

    LCC to have VPD transferred from the original LCC to the new chassis. 4) Proceed to “Swapping Power Supplies” on page 10-21. b. If power ON is not successful: 10-20 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 267: Swapping Power Supplies

    Install the power supply removed from the replacement library enclosure in the defective library to return to IBM. To install a power supply: 1) While supporting the power supply, align the power supply with the groove in the enclosure rails.
  • Page 268: Swapping Library Controller Cards

    2) Power OFF the replacement library enclosure. 3) Unplug the power cord from the power source then from the library. 4) Proceed to “Swapping Library Controller Cards.” b. If power ON is not successful, contact IBM Technical Support for further instructions. Swapping Library Controller Cards IMPORTANT - READ ME BEFORE CONTINUING The Library Enclosure contains a copy of the vital product data (VPD) for your library.
  • Page 269: Removing A Library Controller Card From The Library

    Figure 10-22. Removing a Library Controller Card from the library Note: If you power on the replacement library without first swapping the Library Controller Card from the original (defective) library enclosure, the following message will appear on the Operator Control Panel shortly after applying power: "New library detected.
  • Page 270: Swapping Cartridge Magazines

    To release and remove a cartridge magazine: a. Find the access holes for the right and left magazines (see Figure 10-24 on page 10-25 and Figure 10-25 on page 10-26). 10-24 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 271: Access Hole For The Left Magazine (Facing Rear Of Library)

    Figure 10-24. Access hole for the left magazine (facing rear of library) 10-25 Chapter 10. Check, Adjust, Remove, and Replace...
  • Page 272: Access Hole For The Right Magazine

    Note: To prevent dropping the magazine, support both ends of the magazine before it clears the front edge of the library. 10-26 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 273: Installing The Replacement Library Enclosure

    3. Insert the cartridge magazines removed from the replacement library enclosure into the same positions in the defective libraryto return to IBM. 4. Wait for inventory of the magazines to complete. a. If inventory is successful: 1) The replacement library enclosure will complete with the Ready/Activity LED ( 1 in Figure 10-23 on page 10-24) ON.
  • Page 274: Completing The Installation Of The Replacement Library Enclosure

    1. Connect all cables to the replacement library enclosure. 2. Power ON the replacement library enclosure. 3. Upgrade library firmware and drive firmware to the latest version. 10-28 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 275: Returning The Defective Library Enclosure

    Visit http://www.ibm.com/storage/support/ to download the latest levels of library and drive firmware. b. Using the Web User Interface (Service Library > Upgrade Firmware), upgrade library and drive firmware. 4. Run the Library Verify test (Operator Control Panel: Service > Library Verify).
  • Page 276 Card, and power supply removed from the replacement library enclosure) and return it, along with the Warranty Redemption Card, to IBM. Important: Failure to return all of these components to IBM will result in you being charged for any missing components.
  • Page 277: Chapter 11. Optional Features, Replacement Parts And Power Cords

    Ultrium 3 4Gb/s Fibre Channel Tape Drive Sled 8046 Ultrium 3 Half-High SCSI Tape Drive Sled 8047 Ultrium 3 Half-High SAS Tape Drive Sled 8106 Right Side Magazine 8107 Left upper 4U Magazine 8108 Left lower 4U Magazine 11-1 © Copyright IBM Corp. 2007, 2012...
  • Page 278: Replacement Parts

    Ultrium 4 Half High SAS Tape Drive Sled 95P5218 Ultrium 3 Full High LVD SCSI Tape Drive Sled 95P5219 Ultrium 3 Full High Fibre Channel Tape Drive Sled 11-2 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 279: Optional Features

    Table 11-2. Replacement Parts (continued) Part Number Description 95P5858 Ultrium 3 Half High LVD SCSI Tape Drive Sled 95P5859 Ultrium 3 Half High SAS Tape Drive Sled 45E0657 Library Controller Card 95P6037 250 W Power Supply (can be used in both 2U and 4U libraries; is a replacement for an 2U library 80w power supply) 23R7170 Foot Pads...
  • Page 280: Power Cords

    PN 39M5095 Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Liberia, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Suriname, Taiwan, Thailand, Trinidad Tobago, Venezuela, US 11-4 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 281 Table 11-3. Power Cords (continued) Description, Feature Code Plug Standard Country or Region Index Number in Figure 11-1 (FC), and Part Number Reference on page 11-8 (PN) Australia AS 3112 Australia, China, Colombia, New Zealand, Papua New v 2.8 m, 250V NZS 198 Guinea, Paraguay, Uruguay, v FC 9831...
  • Page 282 Taiwan v 2.8 m, 250V v FC 9841 v PN 39M5254 Japan LV* JIS C8303, C8306 Japan v 2.8 m, 125V v FC 9842 v PN 39M5199 11-6 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 283 Table 11-3. Power Cords (continued) Description, Feature Code Plug Standard Country or Region Index Number in Figure 11-1 (FC), and Part Number Reference on page 11-8 (PN) Japan HV** JIS C8303, C8306 Japan v 2.8 m, 250V v FC 9843 v PN 39M5186 Korea HV** KS C8305, K60884-1...
  • Page 284: Types Of Receptacles

    Figure 11-1. Types of Receptacles 11-8 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 285: Appendix A. Information For Trained Service Personnel

    I/O Station v storage slots v tape drive(s) Library Controller Card This component is a customer replaceable unit (CRU) and stores the user configuration information or vital product data (VPD). © Copyright IBM Corp. 2007, 2012...
  • Page 286: Manual Cartridge Removal Procedure

    Manual Cartridge Removal Procedure Attention v It is strongly recommended that the drive and tape be returned to IBM for removal and recovery. v If the cartridge in the drive is an INPUT tape containing ACTIVE or 'ONLY COPY' data (i.e., there is no backup), eject commands issued at the host fail to...
  • Page 287: Beginning Procedure

    3. Select the drive that has failed, then select Write Drive Dump to Flash. To determine which drive has failed, refer to the Web User Interface System Status screen. 4. Click Execute to write the drive dump to flash memory. 5.
  • Page 288: Drive Connection Card Showing Screws And Plastic Cover

    Remove the drive brick from the sled by performing the following steps: a. Remove the four screws (two on each side of the sled 4 ) that secure the sled to the drive brick. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 289: Half High Drive With The Connection Card Moved To The Side Showing The Screws

    Figure A-3. Half high drive with the connection card moved to the side showing the screws b. Carefully pull the drive brick out of the front of the sled far enough to unplug the signal cable (SCSI, Fibre Channel or SAS 5 ). Figure A-4.
  • Page 290: Removing The Drive Cover

    Remove the cover of the internal drive by performing the following steps: 1) Remove the four cover-mounting screws ( 2 ). Two screws are located on each side of the drive. 2) Remove the cover by lifting it up. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 291: Full-High Drive: Tape Spooled Off Supply Reel

    Figure A-6. Removing the bezel and the cover from the half high internal drive 4. Inspect the drive to decide which of the following conditions most closely matches the symptom on the drive: v Tape spooled off the supply reel - All the tape appears to be on the take up reel and no tape is on the supply reel (inside the cartridge).
  • Page 292: Half-High Drive: Tape Spooled Off Supply Reel

    Call Technical Support and open a PMR if one isn’t already open, to initiate the process of sending the drive with the loaded cartridge in for recovery. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 293: Full-High Drive: Tape Pulled From Or Broken Near Leader Pin

    1. From the takeup reel, pull an arm's length of tape around the rear of the tape path and over the head and rollers on the left side of the drive. 2. Set the drive on its left side with the head and tape path facing up. 3.
  • Page 294: Drive With Cover Removed To Reveal Gear

    Note: Be sure to keep tension on the tape as the LBA is drawn into the cartridge by using a hex wrench as shown in Figure A-7 on page A-8. 5. Notice the following: A-10 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 295: Half-High Drive: Tape Pulled From Or Broken Near Leader Pin

    a. Loader mechanism gear ( 8 ) nearest the front of the drive that actuates the cartridge loader mechanism b. Position of the rotator stub ( 3 ). c. Front loader motor worm gear ( 1 ). Rotating this gear allows the loader mechanism gear ( 8 ) to turn.
  • Page 296 7. Rotate the threader intermediate gear ( 1 ) counterclockwise until the leader block is in front of the Read/Write head. This moves the LBA out of the cartridge. A-12 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 297: Full-High Drive: Tape Broken In Mid-Tape

    Figure A-12. Leader Block Assembly (LBA) Loader motor worm gear Leader block assembly (LBA) 8. Rotate the loader motor worm gear ( 3 ) counterclockwise as viewed from the front of the drive until it stops. 9. Remove the cartridge from the cartridge loader tray. 10.
  • Page 298: Half-High Drive: Tape Broken In Mid-Tape

    Continue spooling into the cartridge until the tape is taut. The tape must remain within the flanges of the tape guiding rollers. Turn the supply reel ( 4 ) A-14 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 299: Full-High Drive: Tape Tangled Along Tape Path

    10 additional turns. Ensure that you do not stretch the tape. Figure A-14. Rewinding tape into cartridge Loader motor worm gear Takeup reel motor Outer guide rail Supply reel motor (WARNING: Do Not Touch) 7. Go to “Ending Procedure” on page A-25. Full-high Drive: Tape Tangled along Tape Path Note: If the cartridge in the drive is an INPUT tape containing ACTIVE or 'ONLY COPY' data (i.e., there is no backup), eject commands issued at the host fail...
  • Page 300 ( 6 in Figure A-16 on page A-17) clockwise. This rotates the threader motor worm gear ( 4 in Figure A-16 on page A-17) clockwise, drawing the LBA into the cartridge. A-16 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 301 Figure A-16. Drive with cover removed to reveal gear train. Loader motor worm gear Threader mechanism gear Cartridge loader tray guide Lever bearing Rotator stub Loader mechanism gear Threader motor worm gear Threader intermediate gear 7. As the tape leader block assembly (LBA) is secured in the cartridge, you should hear the LBA retention spring clips click into place.
  • Page 302: Half-High Drive: Tape Tangled Along Tape Path

    –OR– v “Half-high Drive: Tape Broken in Mid-tape” on page A-14 2. Set the drive on its left side with the head and tape path facing up. A-18 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 303: Full-High Drive: No Apparent Failure Or Damage To Tape

    Figure A-18. Rewinding tape into cartridge Loader motor worm gear Takeup reel motor Outer guide rail Supply reel motor (WARNING: Do Not Touch) 3. Turn the supply reel ( 4 ) clockwise. 4. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers.
  • Page 304 ( 6 in Figure A-20 on page A-21) clockwise. This rotates the threader motor worm gear ( 4 in Figure A-20 on page A-21) clockwise, drawing the LBA into the cartridge. A-20 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 305 Figure A-20. Drive with cover removed to reveal gear train. Loader motor worm gear Threader mechanism gear Cartridge loader tray guide Lever bearing Rotator stub Loader mechanism gear Threader motor worm gear Threader intermediate gear 6. As the tape leader block assembly (LBA) is secured in the cartridge, you should hear the LBA retention spring clips click into place.
  • Page 306: Half-High Drive: No Apparent Failure Or Damage To Tape

    PMR if one isn’t already open, to initiate the process of sending the drive with the loaded cartridge in for recovery. 1. Set the drive on its left side with the head and tape path facing up. A-22 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 307 Figure A-22. Rewinding tape into cartridge Loader motor worm gear Takeup reel motor Outer guide rail Supply reel motor (WARNING: Do Not Touch) 2. Begin spooling the tape back into the cartridge by turning the supply reel motor ( 4 ) clockwise. 3.
  • Page 308 Loader motor worm gear Leader block assembly (LBA) 8. Rotate the loader motor worm gear ( 3 ) counterclockwise as viewed from the front of the drive until it stops. A-24 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 309: Ending Procedure

    6. Run Library Verify before resuming normal library operations. Refer to “Service: Library Verify” on page 5-30. 7. If necessary, return the failed drive sled to IBM. Accessing the Library using Telnet To access a customer's library using telnet, complete the following procedure: 1.
  • Page 310 11. Inform the library administrator that your telnet session has ended and instruct the administrator to reboot his library to disable telnet capabilities to the library. A-26 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 311: Appendix B. Scsi Element Types, Scsi Addresses, And Physical Configurations

    Drive 2: 257 (0x101) The STE assignments will be as shown in Table B-3 on page B-2. When configured with two drives and one logical partition, the Element Address assignments will be as follows: © Copyright IBM Corp. 2007, 2012...
  • Page 312: Library I/O Slots, Storage Slots, And Drive Slots Element Addresses And Physical Locations

    Table B-4. 4U library SCSI element addresses for storage slots and drive slot (one logical partition with drives in slot 1 and slot 2) Upper Left Magazine Library Upper Right Magazine ⇐Front of 4U library Rear Panel Front of 4U library⇒ TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 313: Library Partitioning And Element Addressing

    Table B-4. 4U library SCSI element addresses for storage slots and drive slot (one logical partition with drives in slot 1 and slot 2) (continued) Slot 18 Slot 19 Slot 20 Slot 21 Slot 45 Slot 44 Slot 43 Slot 42 4113 4114 4115...
  • Page 314: Configuration Of A One - Partition System

    3 and magazine 4. When configured with two logical partitions, the Element Address assignments will be as follows: DTE assignments will be as shown in Figure B-2 on page B-5. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 315: Configuration Of A Two - Partition System

    STE assignments v Logical Library 1: Slot 1 through slot 21 4096 (x1000) through 4116 (0x1014) v Logical Library 2: Slot 22 through slot 45 4096 (x1000) through 4019 (0x1017) Drive 4 Drive 4 Element Address Element Address Drive 2 Drive 3 Magazine Magazine...
  • Page 316: Configuration Of A Four - Partition System

    Generally only drives which are currently physically available or temporarily removed are reported. Empty (unused) slots located at the bottom or the top should not be reported, with an exception in case TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 317 of a “removed” condition. A drive slot which does not contain a drive, and has a position between used slots, needs to be reported as a SCSI element. To signal the host application that this slot is not usable, its ACCESS bit will be disabled. Note: When reducing the number of drives in your library, update the Logical Library configuration.
  • Page 318 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 319: Appendix C. Tapealert Flags

    TapeAlert messages (called flags) from a tape drive via the SCSI bus. The server reads the flags from Log Sense Page 0x2E. Refer to the IBM System Storage TS3100 Tape Library and TS3200 Tape Library SCSI Reference document for additional library TapeAlert Flag information. Refer to the IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference document for additional tape drive TapeAlert Flag information.
  • Page 320 I = Informational suggestion to user v W = Warning. Remedial action is advised. Performance of data may be at risk. v C = Critical immediate remedial action is required. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 321: Tapealert Flags Supported By The Drive

    TapeAlert Flags Supported by the Drive Table C-1. TapeAlert Flags Supported by the Ultrium Tape Drive Flag Number Flag Description Action Required Hard error Set for any unrecoverable read, write, See the Action Required column for or positioning error. (This flag is set in Flag Number 4, 5, or 6 in this table.
  • Page 322 Set when the tape cartridge that was Copy the data to another tape failure previously unloaded could not write cartridge, then discard the old its system area successfully. cartridge. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 323 UI. 2. If the cartridge will not unload, go to “Contacting IBM Technical Support” on page 9-4. Unload Failure When attempting to unload a tape 1. Unload the cartridge from the...
  • Page 324: Tapealert Flags Supported By The Ultrium Tape Drive

    WORM tape cartridge or write the allowing WORM writes have not been data to a non-WORM cartridge. met. Data can only be appended to WORM media. Overwrites to WORM media are not allowed. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 325: Appendix D. Sense Data

    Appendix D. Sense Data When a drive encounters an error, it makes sense data available. You can use IBM device drivers to examine the sense data and determine errors. Instructions for downloading, installing, and properly configuring the IBM device drivers are available in the IBM Ultrium Device Drivers Installation and User's Guide.
  • Page 326 Drive fibre down The media changer is in sequential mode Cleaning in progress Magazine removed No free storage slots Medium Error (03) Incompatible media installed Cleaning tape installed Cleaning failure TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 327 Table D-1. Library Sense Keys, ASC and ASCQ (continued) Sense Key ASCQ Description Hardware Error (04) Cannot initialize bar code reader No response from bar code reader No response from EEPROM Slave robotic generic problem Setting of gripper pic value failed Setting of slider pic value failed Setting of elevator pic value failed Setting of rotation pic value failed...
  • Page 328 Power supply health check failed due to a power supply failure. Please contact service. Over temperature problem Drive communication error Drive sled not present Drive broken: needs repair TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 329 Table D-1. Library Sense Keys, ASC and ASCQ (continued) Sense Key ASCQ Description Hardware Error (04) Drive load timeout (continued) Drive unload timeout Drive never present Drive support ticket error Drive invalid command Drive invalid parameter SDCI microcode error Drive logged out Internal drive command failed with Check Condition Internal drive command timeout Appendix D.
  • Page 330 Download prevented due to incompatible bar code reader hardware Download prevented due to incompatible LCM Download prevented due to incompatible Robot Code Download prevented due to incompatible drive version Failure in LME interface TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 331: Drive Sense Data

    Table D-1. Library Sense Keys, ASC and ASCQ (continued) Sense Key ASCQ Description Unit Attention (06h) Not ready to ready transition Import/export element accessed Power on occurred SCSI Bus reset occurred Bus type changed to Single Ended (SE) Bus type changed to Low Voltage Differential (LVD) Mode parameters changed Time stamp changed Medium magazine inserted...
  • Page 332 D - Volume overflow E - Reserved F - Reserved Information byte (most significant byte) Information byte Information byte Information byte (least significant byte) Additional Sense Length 8-11 Command specific information TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 333 Table D-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 Additional Sense Code (ASC) Additional Sense Code Qualifier (ASCQ) Byte 12 Byte 13 ASC ASCQ 00 - No additional sense - The flags in the sense data indicate the reason for the command failure 01 - Filemark detected - A Read or Space command terminated early due to an FM The FM flag is set.
  • Page 334 0F - Echo buffer overwritten xx - Diagnostic failure - A diagnostic test has failed. The xx (ASCQ) is a vendor specific code indicating the failing component. D-10 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 335 Table D-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 Additional Sense Code (ASC) - Additional Sense Code Qualifier (ASCQ) (Continued) Byte 12 Byte 13 ASC ASCQ 00 - Data path failure 00 - Message Error - A message could not be sent or received due to excessive transmission errors 00 - Internal target failure - A hardware failure has been detected in the drive that has caused the command to fail...
  • Page 336 11 - Encryption - Incomplete Key - Associate Data Set 12 - Encryption (T10) - Vendor Specific Reference Key Not Found 08 - Encryption (T10) - Maximum Number of Supplemental Keys Exceeded D-12 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 337 Table D-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 Sense Key 6 (Unit Attention) 12 - Encryption - Key Change Detected 18 - Encryption - Changed (Read) 19 - Encryption - Changed (Write) 40 - Encryption - EKM Identifier Changed 41 - Encryption - EKM Challenge Changed 50 - Encryption - Initiator Identifier Changed 51 - Encryption - Initiator Response Changed...
  • Page 338 (Current LBA that would be reported in Read Position command) 49-52 Data set Number 1st Error FSC 1st Error Flag Data 2nd Error FSC 2nd Error Flag Data Next-to-Last Error FSC Next-to-Last Error Flag Data D-14 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 339 Table D-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte Last Error FSC Last Error Flag Data LPOS Region 70-85 ERP Summary Information 86-89 Product Revision Level: YMDV (as defined in Standard Inquiry; this is also known as the Code Level) 90-95 Reserved (0) The descriptions below serve only as an overview of sense reporting in the tape...
  • Page 340 13. SCSI Address field (Byte 34) reports the SCSI Bus Address for the drive. Values returned range from 00h to 0Fh. 14. This field (Byte 35) contains the frame and drive number, passed across the RS-422 serial interface. D-16 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 341: Appendix E. Message Retrieval At The Host

    ™ Retrieving from an IBM System p or IBM Power System with AIX IBM device drivers for the System p system logs error information when an error occurs on a tape drive or library. The error information includes the following: 1.
  • Page 342: Scsi Sense Data Definition

    As described above, the resource name is smc0 indicating a library error. The ASC/ASCQ points to a “Mechanical Positioning Error” while attempting a “Move Medium” command (‘A5’). For more information about Sense Data, TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 343: Scsi Sense Data - Drive Error

    “IBM System Storage TS3100 Tape Library and TS3200 Tape Library SCSI Reference” document. LABEL: TAPE_ERR2 IDENTIFIER: 476B351D Date/Time: Fri May 04 42:26 DFT Sequence Number: 1665 Machine ID: 0046083B4C00 Node ID: risc4 Error Class: Error Type: PERM Resource Name:...
  • Page 344: Retrieving From A Sun System

    Also note that the FSC listed was F402 which is a timeout while attempting to load drive 2. For more information about the Sense Key and ASC/ASCQ fields, refer to the “IBM System Storage TS3100 Tape Library and TS3200 Tape Library SCSI Reference” document.
  • Page 345: Retrieving From An Hp-Ux System

    Retrieving from an IBM System i or IBM Power System with IBM i OS IBM device drivers for the System i system logs error information when an error occurs on a tape drive or library. The error information includes the following: 1.
  • Page 346 * * * * * E N D O F C O M P U T E R P R I N T O U T * * * * * TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 347: Appendix F. Snmp Status Mib Variables And Traps

    Library Logout Someone has logged out of the library via the Web User Interface. Note: Trap IDs 10, 11, and 12 require library firmware level 9.00 or greater and the latest SNMP MIB file. © Copyright IBM Corp. 2007, 2012...
  • Page 348 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 349: Appendix G. Library Configuration Form

    4U Position 3: 4U Position 3: 4U Position 3: Numbers 2U/4U Position 2: 2U/4U Position 2: 2U/4U Position 2: 2U/4U Position 2: 2U/4U Position 1: 2U/4U Position 1: 2U/4U Position 1: 2U/4U Position 1: © Copyright IBM Corp. 2007, 2012...
  • Page 350: Fibre Channel Drive

    Activation Key Labels [Adhere one of the activation key labels here for future reference.] Encryption Key [Adhere one of the activation key labels here for future reference.] Path Failover TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 351: Appendix H. Accessibility

    You can use keys or key combinations to perform operations and initiate many menu actions that can also be done through mouse actions. You can navigate the HTML version of the IBM System Storage TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide help system from the keyboard by using the following key combinations: v To traverse to the next link, button, or topic, press Tab inside a frame (page).
  • Page 352 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 353: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.
  • Page 354 IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created...
  • Page 355: Trademarks

    IBM, therefore, cannot guarantee or imply reliability, serviceability, or function of these programs. The sample programs are provided "AS IS", without warranty of any kind. IBM shall not be liable for any damages arising out of your use of the sample programs.
  • Page 356: Electronic Emission Notices

    United States, other countries, or both and is used under license therefrom. Linear Tape-Open, LTO, the LTO Logo, Ultrium, and the Ultrium logo are trademarks of HP, IBM Corp. and Quantum in the U.S. and other countries. Electronic Emission Notices This section contains the electronic emission notices or statements for the United States and other countries.
  • Page 357 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.
  • Page 358: People's Republic Of China Class A Electronic Emission Statement

    Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse People's Republic of China Class A Electronic Emission statement Taiwan Class A compliance statement Taiwan contact information This topic contains the product service contact information for Taiwan. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 359: Japan Vcci Council Class A Statement

    IBM Taiwan Product Service Contact Information: IBM Taiwan Corporation 3F, No 7, Song Ren Rd., Taipei Taiwan Tel: 0800-016-888 Japan VCCI Council Class A statement Japan Electronics and Information Technology Industries Association (JEITA) Statement (less than or equal to 20 A per...
  • Page 360: Russia Electromagnetic Interference (Emi) Class A Statement

    Russia Electromagnetic Interference (EMI) Class A Statement TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 361: Glossary

    Either of the digits 0 or 1 when used in the binary is equivalent to a flow of one coulomb per second, or numbering system. to the current produced by one volt applied across a resistance of one ohm. © Copyright IBM Corp. 2007, 2012...
  • Page 362 Decreased in quality of output or diameter, from which data is read optically by means of throughput or increased machine error rate. a laser. deserialize. To change from serial-by-bit to parallel-by-byte. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 363 detented. A part being held in position with a catch or e-mail. See electronic mail. lever. encryption. To alter (a file, for example) using a secret device. Any hardware component or peripheral, such code so as to be unintelligible to unauthorized parties. as a tape drive or tape library, that can receive and An encryption enabled drive contains the necessary send data.
  • Page 364 The part used to convert a 68-pin High Voltage Differential (HVD). A logic signaling connector to a 50-pin D-shell connector. system that enables data communication between a TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 365 LCD. See liquid crystal display. media-type identifier. Pertaining to the bar code on the bar code label of the IBM Ultrium Tape Cartridge, a LED. Light-emitting diode. 2-character code, L1, that represents information about the cartridge. L identifies the cartridge as one that can Linear Tape-Open (LTO).
  • Page 366 A packaged collection of articles used Contrast with offline. to install the rack mounted version of the library. OPER. Operation. RAM. Random access memory. ov. Over voltage. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 367 Random access memory. A storage device into which performance improvement over traditional SCSI data is entered and from which data is retrieved in a because SAS enables multiple devices (up to 128) of nonsequential manner. different sizes and types to be connected simultaneously with thinner and longer cables;...
  • Page 368: Tape Cartridge

    A procedure that places tape along the tape path. TM. Tapemark. UART. Universal asynchronous receiver/transmitter. unload. Prepare the tape cartridge for removal from the drive. utilities. Utility programs. TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 369: Index

    3-3, B-2, B-3 host preparation 4-36 Cartridges, insert and remove 5-77 element addressing B-1 hp-ux system error information E-5 Cartridges, repairing A-2 element types B-1 humidity 4-2 channel calibration 1-10 choosing a location 4-2 © Copyright IBM Corp. 2007, 2012...
  • Page 370 (LVD) SCSI power button 1-1, 2-4 Slot Blocker 10-10 interface 1-8 power connector 1-3 slot physical locations B-2 low-power mode 1-10 power management 1-10 SME 5-47 LUN 3-7 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 371 SNMP 1-6, 4-34, 5-52, 5-67, C-1, F-1 Web User InterfaceConfigure Library software supported 1-13 date and time 4-33 specifications 1-11 World Wide Node Name (WWNN) 3-7 environmental 1-11 World Wide Port Name (WWPN) 3-7 operation 1-11 worldwide node name 5-33 physical 1-11 WORM 6-3 power 1-11...
  • Page 372 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide...
  • Page 374 Part Number: 35P2859 Printed in USA GA32-0545-12...

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