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Panasonic KV-S2087 Operating Manual
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Panasonic KV-S2087 Operating Manual

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Operating Manual
Document Scanner
KV-S2087
Model No.
These instructions contain information on operating the scanner. Before reading these instructions, please read
the Quick Installation Guide enclosed with this unit.
Keep all documentation in a safe place for future reference.
Current model availability depends on your country/area. Please contact your dealer.

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Summary of Contents for Panasonic KV-S2087

  • Page 1 Operating Manual Document Scanner KV-S2087 Model No. These instructions contain information on operating the scanner. Before reading these instructions, please read the Quick Installation Guide enclosed with this unit. Keep all documentation in a safe place for future reference. Current model availability depends on your country/area. Please contact your dealer.

  • Page 2: Feature Highlights

    Introduction Introduction Thank you for purchasing a Panasonic Document Scanner. Feature Highlights High-speed Double Sided Scanning • This scanner can scan documents at high speed, regardless of the image type (monochrome / color). Background Color Switch Function • Using the software, you can switch the background color of scanned images between white and black.
  • Page 3 • The screen shots used in this manual may differ from the screens displayed on your computer. • The illustrations in this manual are based on the KV-S2087. Trademarks • Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 4: About The Documentation

    User Utility Scan Button Setting Tool Documents Operating Manual Control sheet Image Capture Plus is a Panasonic original application for configuring advanced scanning settings. Each document is a PDF document. To view documents correctly, install Adobe Reader ® ® For details about the control sheet, see "4.4 Using Control Sheets" (page 38).

  • Page 5: System Requirements

    Introduction System Requirements Computer PC/AT or compatible machine with a CD-ROM drive ® Intel Core™ 2 Duo 1.8 GHz or higher ® Interface USB 2.0 / USB 3.0 Note • For details about the system requirements, refer to [Read me first] in the Software / Manual CD-ROM. •...

  • Page 6: Table Of Contents

    Table of Contents Table of Contents 1 Before You Start ..................8 Precautions ........................8 Check the Accessories ....................10 2 Location of Controls ................11 Main Unit ........................11 2.1.1 Front ..........................11 2.1.2 Rear ..........................12 Operation Panel ......................13 2.2.1 About LED ........................
  • Page 7 Table of Contents 6.2.1 Cleaning the Conveyor and Scanning Glasses ............46 6.2.2 Cleaning the Sensors ....................47 6.2.3 Cleaning the Rollers ..................... 48 6.2.3.1 Location of Rollers ..................... 49 6.2.4 Cleaning Mode ......................50 Replacing the Rollers ....................51 7 Optional Imprinter Unit ................

  • Page 8: Before You Start

    1 Before You Start 1 Before You Start 1.1 Precautions Illegal Duplication It is unlawful to make duplication of certain documents. Duplicating certain documents may be illegal in your country/area. Penalties of fines and/or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to duplicate in your country/area.

  • Page 9: Roller Cleaning Paper

    Only use the roller cleaning paper to clean the rollers. • For details about the roller cleaning paper, please refer to the Material Safety Data Sheet (MSDS). Please ask your Panasonic sales company about obtaining the Material Safety Data Sheet. Note •...

  • Page 10: Check The Accessories

    1.2 Check the Accessories 1.2 Check the Accessories Check that all accessories are included before installing the unit. In the event that an item is missing, please contact your dealer. Accessories Name Notes Two power cords may be included. Use the power cord Power cord appropriate for where you use the unit.

  • Page 11: Location Of Controls

    2 Location of Controls 2 Location of Controls 2.1 Main Unit 2.1.1 Front Document guides Feed extension tray Feed tray ADF door Manual feed selector You can select the document feeding method. : Manual feeding : Automatic feeding Paper path selector You can select the paper path for documents.

  • Page 12: Rear

    2.1.2 Rear 2.1.2 Rear AC inlet Power cord Security slot Use a commercially available security cable. USB cable USB connector Fan exhaust vent Imprinter door You open this door when installing an imprinter unit (sold separately) or ink cartridge. For details about installing an imprinter unit, refer to "7.1 Installing the Imprinter Unit and Ink Cartridge" (page 57).

  • Page 13: Operation Panel

    2.2 Operation Panel 2.2 Operation Panel Selected jobs, error codes, notification messages, and the scanner status are displayed. Power button Press the power button for more than one second to turn the unit off. LED (Red) Lights when an error occurs. LED (Green) Shows the scanner’s status.

  • Page 14: About Led

    2.2.1 About LED 2.2.1 About LED The status of the scanner is displayed by the LED (Red) ( ) and the LED (Green) ( ), as shown in the table below: LED (Red) LED (Green) Status Power OFF Blinking (Fast) Warming up Ready mode or Scanning Blinking (Slow)

  • Page 15: About Lcd

    2.2.2 About LCD 2.2.2 About LCD The status of the unit is displayed on the LCD as follows. Status The scanner is warming up. The USB cable is not connected. The Scanner status and scanning counter are displayed. Examples of displays of scanner statuses are as follows. G: nn Group number (two-digit) and Group name of job GROUP NAME...

  • Page 16: Installation

    3 Installation 3 Installation 3.1 Required Space Around the Scanner In order to ensure proper operation, install the unit maintaining the proper distances from surrounding objects, as shown in the following illustration. 242 mm 320 mm (9.6 in.) (12.6 in.) 319 mm (12.6 in.) 350 mm...

  • Page 17: Installing The Software

    3.2 Installing the Software 3.2 Installing the Software Notice • Make sure to connect the unit to your computer after installing the software. Connecting the unit to your computer and turning on the unit’s power before installing the software may influence the software installation.
  • Page 18 3.2 Installing the Software Select the desired installation methods from "Software" on the left side of the screen. • If you selected [Complete], continue to step 6. • If you selected [Custom], continue to step 5. If you selected [Custom] for the installation type in step 4, select the item that you want to install. Note •...

  • Page 19: Installing The Unit

    3.3 Installing the Unit 3.3 Installing the Unit Remove all packing tapes. Open the feed tray. Pull out the feed extension tray.
  • Page 20 3.3 Installing the Unit Pull out the exit extension tray 1. Open the exit extension tray 2. Plug in the power cord and connect the USB cable. Press the power button to turn ON the unit’s power. • The LED (Green) will flash and then turn on. •...

  • Page 21: Viewing Operating Manual And Help Installed

    3.4.2 To view the help 3.4.2.1 For Image Capture Plus Select [All Programs] → [Panasonic] → [Image Capture Plus] → [Image Capture Plus Help]. 3.4.2.2 For User Utility or Scan Button Setting Tool Select [All Programs] → [Panasonic] → [Scanner Tools].

  • Page 22: Operation

    4 Operation 4 Operation 4.1 Preparing Documents Notice • Make sure to remove paper clips and staples from documents before scanning. Failing to do so can damage the unit, document, or both. • Before feeding, ensure that the document is not creased or folded. If the document is creased or folded, a paper jam or damage to the document may occur.

  • Page 23: Compatible Paper

    4.1.1 Compatible Paper 4.1.1 Compatible Paper Paper size: Width Length The compatible paper sizes for this unit are as follows. Width 48 mm – 216 mm (1.9 in. – 8.5 in.) Manual feeding: 70 mm – unlimited (2.8 in. – unlimited) Length Automatic feeding: 70 mm –...
  • Page 24 4.1.1 Compatible Paper Paper types: • High-quality woodfree paper • Bond paper • Newspaper • Bank checks • Post card Note • High-quality woodfree paper is the recommended paper type. • Documents must also meet the following conditions: Paper weight: 20 g/m² (5 lb.) – less than 157 g/m² (42 lb.) Feeding direction Less than Curl...

  • Page 25: Carrier Sheet

    4.1.2 Carrier Sheet 4.1.2 Carrier Sheet You can use an optional carrier sheet (KV-SS076) to scan incompatible documents like very thin paper, curled or wrinkled documents, photographs etc. When using carrier sheet, please note following conditions for the documents. Carrier sheet (including the documents): Width: 150 mm (5.91 in.) Length: 200 mm (7.87 in.) Thickness: 2 mm (0.08 in.) or less...

  • Page 26: Incompatible Documents

    4.1.3 Incompatible Documents 4.1.3 Incompatible Documents Notice Do not scan the following types of paper: • Documents out of specified size, thickness, and weight • Thermal or photosensitive paper • Cloths or metallic sheets • Transparent or partially transparent documents such as OHP sheet, tracing paper, plastic film, etc. •...

  • Page 27: Notes About Documents For Scanning

    4.1.4 Notes about Documents for Scanning 4.1.4 Notes about Documents for Scanning • Depending on the paper type, scanning results may be poor when you scan incompatible documents, or even documents that should be compatible. If scanned images are skewed, paper jams occur, or double feeding occurs, try scanning again after doing the following: –...

  • Page 28: Scanning Documents

    4.2 Scanning Documents 4.2 Scanning Documents Adjust the document guides ( ) slightly larger than the actual size of the documents. • Move the document guide while pressing the lever ( ) of the document guide. Fan the documents. • Documents that have been stapled together or stacked together (as in a file folder) will need to be separated.
  • Page 29 4.2 Scanning Documents Place the documents on the feed tray ( ) with the side to be scanned facing up. Then push the documents in the direction of the arrow until they stop. Notice • The height of the documents should not exceed the limit mark ( ) on the document guide. Exceeding the limit mark may cause a paper jam or skewing.

  • Page 30: Switching The Background Color Of Scanned Images

    4.2.1 Switching the Background Color of Scanned Images 4.2.1 Switching the Background Color of Scanned Images Using the software, you can switch the background color of scanned images between white and black. For details, refer to the Image Capture Plus, TWAIN, or ISIS help. 4.2.2 Using the Straight path (rear exit) You can select Straight path (rear exit) with the Paper path selector.

  • Page 31: Using Manual Feeding

    4.2.3 Using Manual feeding 4.2.3 Using Manual feeding You can select Manual feeding with the Manual Feed Selector. • : Manual feeding • : Automatic feeding When using manual feeding, the documents are scanned without separation. Place the documents on the feed tray one by one.

  • Page 32: Feeding Method And Paper Path By Document Type

    4.2.4 Feeding method and paper path by document type 4.2.4 Feeding method and paper path by document type Select the paper path and feeding method according to the document type. Feeding method Paper path Recommended Document type U-turn path (front exit) Normal documents Stiff or thick documents Automatic feeding...

  • Page 33: When Feeding Stiff Or Thick Documents

    4.2.5 When feeding stiff or thick documents 4.2.5 When feeding stiff or thick documents When feeding stiff or thick documents, please note following. • If the document is curled, correct and flatten the documents. • If paper is not feeding well when Manual feeding and Straight path (rear exit) are used, feed documents using the following procedure.

  • Page 34: Using Carrier Sheet

    4.2.6 Using Carrier sheet 4.2.6 Using Carrier sheet You can use an optional carrier sheet (KV-SS076) to scan incompatible documents like very thin paper, curled or wrinkled documents, photographs etc. For the conditions for documents when using the carrier sheet, please refer to "4.1.2 Carrier Sheet" (page 25). Set the paper path selector to Straight path (rear exit).

  • Page 35: Using Push Scan

    4.3 Using Push Scan 4.3 Using Push Scan This scanner has a push scan function for starting scanning without operation through a computer. 4.3.1 Setting the scanning conditions Scanning conditions are set on the setting screen of each application. For details about the setting screen of each application, refer to the manual or help for that application.

  • Page 36: Performing Push Scan

    4.3.2 Selecting the behavior of push scan 4.3.2.1 Performing push scan Note • Register jobs in advance. For details about registering jobs, refer to the Image Capture Plus help. of the cursor button ( ) to select a group. of the cursor button ( ) to select a job. Place the documents on the feed tray.

  • Page 37: Checking Events

    4.3.3 Checking events 4.3.3 Checking events Check the following if an application does not start up after being set by the Scan Button Setting Tool. Display the Scan properties screen. • If you are using Windows 8 / Windows 7: [Control Panel] →...

  • Page 38: Using Control Sheets

    4.4 Using Control Sheets 4.4 Using Control Sheets Placing a control sheet in the middle of documents lets you change the scanning conditions for pages scanned after the control sheet. Also, you can change the folder used to save the scan data of documents scanned after the control sheet.

  • Page 39: Printing Control Sheets

    4.4.2 About Printing Control Sheets • For details about control sheets, refer to "Detect Control Sheet" in the Image Capture Plus, TWAIN, or ISIS help. 4.4.2.1 Printing control sheets Note • In order to print control sheets, Adobe Reader must be installed on your computer. •...

  • Page 40: Clearing Paper Jams

    5 Clearing Paper Jams 5 Clearing Paper Jams 5.1 Clearing Paper Jams If a paper jam occurs, remove the jammed sheet according to the following procedure. Remove all documents from the exit tray. Close the exit extension trays. Press the ADF door release ( ), and open the ADF door ( ).
  • Page 41 5.1 Clearing Paper Jams Remove the jammed document. • If the document is jammed inside the scanner, remove it from the inside of the ADF door as shown in the illustration. • If the document is jammed in the exit area, pull it forward as shown in the illustration.
  • Page 42 5.1 Clearing Paper Jams Close the ADF door. • Push both sides of the ADF door down slowly until it clicks into place. Notice • Close the ADF door after confirming that no documents remain inside the unit.

  • Page 43: Care And Maintenance

    6 Care and Maintenance 6 Care and Maintenance 6.1 Cleaning the Outside of the Scanner Notice • Before moving the unit, be sure to unplug the power cord and USB cable. • Do not use commercially available cleaners, detergent, thinner, or benzine. (Doing so may cause deformation, discoloration or damage.) •...

  • Page 44: Cleaning The Inside Of The Scanner

    6.2 Cleaning the Inside of the Scanner 6.2 Cleaning the Inside of the Scanner Notice • Be sure to disconnect the power cord and USB cable from the unit before cleaning it. • Clean the inside of the scanner when approximately 20,000 sheets have been scanned. The time for cleaning may differ depending on documents you scan.
  • Page 45 6.2 Cleaning the Inside of the Scanner Clean the conveyor, sensors, rollers, and scanning glasses. • Clean the parts in the following order: conveyor and scanning glasses, sensors, rollers. • For details about cleaning, refer to the following: – "6.2.1 Cleaning the Conveyor and Scanning Glasses" (page 46) –...

  • Page 46: Cleaning The Conveyor And Scanning Glasses

    6.2.1 Cleaning the Conveyor and Scanning Glasses 6.2.1 Cleaning the Conveyor and Scanning Glasses With a soft and dry cloth, wipe off any dirt on the conveyor ( ) and scanning glasses ( ). Conveyor Scanning Glasses...

  • Page 47: Cleaning The Sensors

    6.2.2 Cleaning the Sensors 6.2.2 Cleaning the Sensors Remove dust from the sensors with a cotton swab. Waiting sensor Double feed detector Starting sensor Paper sensor Paper jam sensor Exit sensor...

  • Page 48: Cleaning The Rollers

    6.2.3 Cleaning the Rollers 6.2.3 Cleaning the Rollers Use the Roller Cleaning Paper (page 9) to wipe the dirt from the surfaces of all rollers. Direction to wipe rollers Double feed prevention roller, Separation roller Other rollers Notice • After removing the double feed prevention roller, gently wipe dirt from the surface of the roller in the direction indicated by the arrows in the illustration.

  • Page 49: Location Of Rollers

    6.2.3 Cleaning the Rollers 6.2.3.1 Location of Rollers Paper feed roller Separation roller Free rollers Conveyor rollers • For details about cleaning the conveyor rollers, see "6.2.4 Cleaning Mode" (page 50). Double feed prevention roller...

  • Page 50: Cleaning Mode

    6.2.4 Cleaning Mode 6.2.4 Cleaning Mode Cleaning Mode can be used to help cleaning the conveyor rollers. During Cleaning Mode, the conveyor rollers rotate a small amount every time the Start/Stop button on the scanner is pressed. So, you do not have to rotate the conveyor rollers by using your fingers in order to clean the entire surface of each roller.

  • Page 51: Replacing The Rollers

    6.3 Replacing the Rollers 6.3 Replacing the Rollers As a rough guideline, we recommend to replace the paper feed roller module and double feed prevention roller after scanning 350,000 sheets of paper. ("350,000 sheets" is based on scanning high-quality woodfree paper.
  • Page 52 6.3 Replacing the Rollers Move the lever ( ) of the paper feed roller module in the order indicated by the arrow ( , ), and then pull out the module towards you. Open the "Roller exchange kit (KV-SS063)" (sold separately) and take out the new paper feed roller module.
  • Page 53 6.3 Replacing the Rollers Install the new paper feed roller module. • With the lever ( ) of the paper feed roller module lowered, insert both protrusions ( ) into the grooves ( ), and then slowly raise the lever in the direction indicated by the arrow until it clicks into place.
  • Page 54 6.3 Replacing the Rollers Use the indents ( ) to pull the double feed prevention roller cover towards you to open it. While pulling the tab ( ) in the direction indicated by the arrow, lift the double feed prevention roller ( ) in the direction of the arrow.
  • Page 55 6.3 Replacing the Rollers Install the new double feed prevention roller. • Align the shaft that is shaped as indicated by with the notch in the roller mount ( ), and then insert the shaft in the notch. Push the shaft on the opposite side ( ) until it clicks into place. Notice •...
  • Page 56 6.3 Replacing the Rollers Insert the tab ( ) into the notch as shown in the illustration, and then push the double feed prevention roller cover until it clicks into place to close it. Notice • Make sure that the double feed prevention roller cover does not stick up. If the double feed prevention roller cover is closed incompletely, damage or paper jams can occur.

  • Page 57: Optional Imprinter Unit

    7 Optional Imprinter Unit 7 Optional Imprinter Unit 7.1 Installing the Imprinter Unit and Ink Cartridge The imprinter unit can be used to print information such as a name, the date and time, or a serial number on the rear side of the document after scanning. Notice •...
  • Page 58 7.1 Installing the Imprinter Unit and Ink Cartridge Slide the carriage to one end, and then insert the upper pins to the guides by matching the gloves with the guides. Insert the lower pins to the guides until they are locked.
  • Page 59 7.1 Installing the Imprinter Unit and Ink Cartridge Connect the cables. Insert the cables in the clamper.
  • Page 60 7.1 Installing the Imprinter Unit and Ink Cartridge Remove the protective sheet. Move the carriage to the cartridge exchange position. Insert the ink cartridge into the carriage.
  • Page 61 7.1 Installing the Imprinter Unit and Ink Cartridge Lock the cartridge adjusting lever. Close the imprinter door.

  • Page 62: How To Remove The Ink Cartridge

    7.2 How to Remove the Ink Cartridge 7.2 How to Remove the Ink Cartridge Remove the old ink cartridge before installing a new ink cartridge. Press and hold the power button for one second or more to turn off the unit’s power. Open the imprinter door.

  • Page 63: Printing

    7.3 Printing 7.3 Printing Adjusting the imprinter printing position Move the carriage to the desired printing position, and align the indicator ( ) with the " " mark ( ). • The " " mark indicates the printing position. Printing is not available in any other position. Printing Position 97.5 mm (3.8 in.) 83.5 mm (3.3 in.)

  • Page 64: Cleaning The Ink Cartridge

    7.4 Cleaning the ink cartridge 7.4 Cleaning the ink cartridge If printing becomes faded, perform the followings. Cleaning by using the User Utility Click the [Clean Imprinter] button on the User Utility program. This will help remove clogging by ejecting ink from the print head. Cleaning the dirt on the print head Wipe and clean the print head with moistened tissue paper.

  • Page 65: Appendix

    8 Appendix 8 Appendix 8.1 Troubleshooting If a problem occurs while the scanner is being used, check the following items and check the scanner status in User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service. Symptom Possible Cause Remedy...
  • Page 66 8.1 Troubleshooting Symptom Possible Cause Remedy The paper feed roller, separation Clean the paper feed roller, roller, or double feed prevention separation roller, or double feed roller is dirty. prevention roller. (page 48) Clean the double feed detectors. The double feed detectors are dirty. (page 47) The paper feed roller, separation Replace the paper feed roller...
  • Page 67 8.1 Troubleshooting Symptom Possible Cause Remedy The scanning density is Clean the conveyor and scanning The scanning glasses are dirty. uneven. glasses. (page 46) The settings of the computer Adjust the computer monitor monitor are wrong. settings. The color of the scanned Depending on the documents document is extremely scanned, the color of documents...

  • Page 68: Error Messages

    8.2 Error Messages 8.2 Error Messages Error codes corresponding to the scanner status are displayed on the LCD. Also, when the scanner is connected to a computer, simple messages are displayed on the LCD. For details about the error codes and messages, check in User Utility.

  • Page 69: Uninstalling The Software

    In Windows XP, select [Add or Remove Programs]. Uninstall the following software programs. Program Name Publisher Image Capture Plus Panasonic System Networks Co., Ltd. Scan Button Setting Tool Panasonic System Networks Co., Ltd. IDREngine Panasonic System Networks Co., Ltd. Panasonic Scanner Manuals Panasonic System Networks Co., Ltd.

  • Page 70: Repacking Instructions

    8.4 Repacking Instructions 8.4 Repacking Instructions It is highly recommended that you keep the original carton and ALL packing materials. If you need to transport or ship the scanner, please follow these instructions. Note • Improper repacking of the scanner may result in a service charge to repair the scanner. •...

  • Page 71: Specifications

    The scanning speed differs depending on the host computer, the operating system, the application, the measuring method, the quantity of data in the image, and the paper type. The scanning speed depends on a measuring method of Panasonic. For details, see "4.1.1 Compatible Paper".
  • Page 72 "Weight in pounds" of paper represents the weight of 500 (432 mm × 559 mm [17 in. × 22 in.]) sheets. General Item KV-S2087 External dimensions 350 × 319 × 242 mm (13.78 × 12.56 × 9.53 in.) (Width × Depth × Height)
  • Page 73 © Panasonic System Networks Co., Ltd. 2015 PNQX7518ZA DD0815AG0...

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