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KitchenAid KEBK171SSS Technical Education
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KitchenAid KEBK171SSS Technical Education

27" & 30" electric built-in single oven
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See also: Use and Care Manual , Instruction and Installation Manual
KAC-50
TECHNICAL EDUCATION
27˝ & 30˝ ELECTRIC
BUILT-IN

SINGLE OVEN

MODELS: KEBK171S*, KEBK101S*
KEBS177S*, KEBS107S*
JOB AID 4317418

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Summary of Contents for KitchenAid KEBK171SSS

  • Page 1: Single Oven

    KAC-50 TECHNICAL EDUCATION 27˝ & 30˝ ELECTRIC BUILT-IN SINGLE OVEN MODELS: KEBK171S*, KEBK101S* KEBS177S*, KEBS107S* JOB AID 4317418...
  • Page 2 FORWARD This KitchenAid Job Aid “27˝ & 30˝ Electric Built-In Single Oven” (Part No. 4317418), provides the In-Home Service Professional with information on the installation, operation, and service of the 27˝ & 30˝ Electric Built-In Single Oven. For specific information on the model being serviced, refer to the “Use and Care Guide,”...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Page GENERAL ..........................1-1 Oven Safety ........................1-1 Model & Serial Number Designations ................1-2 Model & Serial Number Label And Tech Sheet Locations ..........1-3 Specifications ........................1-4 INSTALLATION INFORMATION ..................2-1 Installation Requirements....................2-1 Installation Instructions....................... 2-4 PRODUCT OPERATION .......................
  • Page 4 Page COMPONENT TESTING ......................5-1 OVEN COMPONENTS ...................... 5-1 Blower Motor ........................5-1 Oven Temperature Sensor ..................... 5-1 Convection Ring Element ....................5-2 Convection Fan Motor ....................5-2 Broil Element ........................5-3 Hidden Bake Element ..................... 5-3 Door Latch Assembly...................... 5-4 Oven Shutdown Thermal Cutoff (TCO) ................

  • Page 5: General

    GENERAL OVEN SAFETY Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on the appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

  • Page 6: Model & Serial Number Designations

    WHIRLPOOL MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER MODEL NUMBER PRODUCT GROUP K = KITCHENAID PRODUCT IDENTIFICATION EB = ELECTRIC BUILT-IN OVEN EH = ELECTRIC BUILT-IN HI SPEED COMBO EM = ELECTRIC BUILT-IN MICRO COMBO EW = ELECTRIC WARMING OVEN/DRAWER...

  • Page 7: Model & Serial Number Label And Tech Sheet Locations

    MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. The Model/Serial Number label and Tech Sheet locations are shown below. Tech Sheet Location (Under Top Cover) Model &...

  • Page 8: Specifications

    SPECIFICATIONS Model Number KEBK171SSS, BL, WH KEBK206SSS, BL, WH Model Description Single Built-In Oven Single Built-In Oven Size - Configuration 27˝ 30˝ Feature Level/Series KitchenAid KitchenAid Predecessor Model (Model This KEBC171K KEBC101K Model Replaces) Dimensions Exterior Dimensions Overall Height 28 3/4”...
  • Page 9 Model Number KEBK171SSS, BL, WH KEBK101SSS, BL, WH Miscellaneous Product Literature Installation Instructions Part # 8304336 8304336 Under Cooktop Installation Instructions 8304425 8304425 Service Manual Part # 4317416 4317416 Tech Sheet Part # 8303951 (E) 8304415 (F) 8303951 (E) 8304415 (F)
  • Page 10 SPECIFICATIONS Model Number KEBS177SSS, BL, BT, WH KEBS107SSS, BL, BT, WH Model Description Single Built-In Oven Single Built-In Oven Size - Configuration 27˝ 30˝ Feature Level/Series Superba Superba Predecessor Model (Model This KEBC177K KEBC107K Model Replaces) Dimensions Exterior Dimensions Overall Height 28 3/4”...
  • Page 11 Model Number KEBS177SSS, BL, BT, WH KEBS107SSS, BL, BT, WH Miscellaneous Product Literature Installation Instructions Part # 8304336 8304336 Under Cooktop Installation Instructions 8304425 8304425 Service Manual Part # 4317416 4317416 Tech Sheet Part # 8303951 (E) 8304415 (F) 8303951 (E) 8304415 (F) Under Counter Capability Agency Approvals UL, CUL...
  • Page 12 — NOTES —...

  • Page 13: Installation Information

    INSTALLATION INFORMATION INSTALLATION REQUIREMENTS TOOLS AND PARTS • Recessed installation area must provide complete enclosure around the recessed Gather the required tools and parts before start- portion of the oven. ing installation. Read and follow the instructions • Grounded electrical supply is required. See provided with any tools listed here.

  • Page 14: Cabinet Dimensions

    Cabinet Dimensions Check with a qualified electrical installer if you are not sure the oven is properly grounded. 27˝ (68.6 cm) and 30˝ (76.2 cm) Ovens This oven must be connected to a grounded metal, permanent wiring system. Be sure that the electrical connection and wire size are adequate and in conformance with the National Electrical Code, ANSI/NFPA 70-latest edition or CSA Standards C22.1-94, Canadian Electrical Code, Part 1 and C22.2...
  • Page 15 • Models rated from 7.3 to 9.6 kW at 240 volts • Do not cut the conduit. The length of conduit (5.5 to 7.2 kW at 208 volts) require a separate provided is for serviceability of the oven. 40-amp circuit. Models rated at 7.2 kW and •...

  • Page 16: Installation Instructions

    INSTALLATION INSTRUCTIONS PREPARE BUILT-IN OVEN REMOVE OVEN DOOR 1. Decide on the final location for the oven. IMPORTANT: Use both hands to remove oven Locate existing wiring to avoid drilling into door. or severing wiring during installation. Open the oven door. Locate the oven door latches in both corners of the oven door, and rotate the latches WARNING forward to the unlocked position.

  • Page 17: Make Electrical Connection

    MAKE ELECTRICAL CONNECTION Electrical Connection Options Chart WARNING If your home has: Go to section: 4-wire 4-wire Cable from Home Power Supply ½" (1.3 cm) 3-wire 3-wire Cable from Home Power Supply Electrical Shock Hazard Disconnect power before servicing. ½" (1.3 cm) Use 8 gauge solid copper wire.

  • Page 18: Install Oven

    INSTALL OVEN 3-Wire Cable from Home Power Supply - U.S. Only WARNING IMPORTANT: Use the 3-wire cable from home power supply where local codes permit a 3-wire connection. Excessive Weight Hazard Use two or more people to move and install oven. Failure to do so can result in back or other injury.

  • Page 19: Complete Installation

    Securely fasten oven to cabinet using the 11. Reconnect power. #8-14 x 1˝ screws (2 for single oven, 4 for 12. Display panel will light briefly, and “PF” double oven) provided. Insert the screws should appear in the display. through holes in mounting rails. Do not 13.
  • Page 20 — NOTES —...

  • Page 21: Product Operation

    PRODUCT OPERATION Single Oven Display A. Oven cavity symbol B. Time of day, timer display A. Oven settings E. Number keys J. Timed cooking B. Upper or lower oven selectors F. Start/control lock K. Self-clean (double oven models only) G. Upper and lower oven O (double oven models) L.

  • Page 22: Sabbath Mode

    SABBATH MODE To Regularly Set, Untimed: The Sabbath Mode sets the oven(s) to remain on in a bake setting until turned off. A timed Sabbath Mode must be enabled before starting Sabbath Mode can also be set to keep the oven the Bake cycle.

  • Page 23: Convection Broil

    CONVECTION BROIL TEMPERATURE PROBE WARNING A. Broil heat B. Convection fan Burn Hazard During convection broiling, the broil elements Use an oven mitt to remove temperature will cycle on and off in intervals to maintain oven probe. temperature, while the fan constantly circulates Do not touch broil element.
  • Page 24 — NOTES —...

  • Page 25: Component Access

    COMPONENT ACCESS This section instructs you on how to service each component inside the KitchenAid 27˝ & 30˝ Electric Built-In Single Oven. COMPONENT LOCATIONS Oven Components Oven Temperature Sensor (on rear panel) Oven Light Transformer Control Power Transformer Blower Motor...

  • Page 26: Removing The Keypad And User Interface Board

    REMOVING THE KEYPAD AND USER INTERFACE BOARD WARNING Remove the three screws from the front user interface board and remove the user interface board from inner frame. Electrical Shock Hazard Disconnect power before servicing. Interface Board Screws Replace all parts and panels before operating.

  • Page 27: Removing The Oven Appliance Manager

    REMOVING THE OVEN APPLIANCE MANAGER WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Conduit Screw Failure to do so can result in death or electrical shock. Continued on the next page. Unplug oven or disconnect power. WARNING Excessive Weight Hazard Use two or more people to move and...
  • Page 28 Unclip the six tabs from the lower oven Disconnect the wire connectors from the appliance manager and remove it from the oven appliance manager board pins. The housing. wire connector colors are as follows: T1 = R, R/W T2 = R, R/W T3 = OR, RD, YL, BU T4 = 2 BK P9 = GY, BK...

  • Page 29: Removing The Oven Light Transformer

    REMOVING THE OVEN LIGHT TRANSFORMER To remove the oven light transformer: WARNING a) Disconnect the four wire connectors from the transformer terminals. b) Remove the two screws from the trans- former and remove it. Electrical Shock Hazard Disconnect power before servicing. (WIDE) (WIDE) Replace all parts and panels before...

  • Page 30: Removing The Ac Terminal Block

    REMOVING THE AC TERMINAL BLOCK WARNING Remove the nuts from the black, white, and red wires and remove the wires from the terminal block studs. Remove the two mounting screws from the terminal block and remove it from the side cover.

  • Page 31: Removing The Door Latch Assembly

    REMOVING THE DOOR LATCH ASSEMBLY WARNING Unhook and remove the AC wiring conduit connector from the back of the cover Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or Conduit Screw electrical shock.
  • Page 32 Remove the three screws from the appli- 11. Remove the two screws from the door latch ance manager mounting bracket and slide assembly, pull the latch assembly back to back to expose top air duct latch cover. remove the latches from the cutouts, and then lift and pull it forward so that you can access the wiring.
  • Page 33 13. To remove the latch motor, remove the two motor screws from the bottom of the assembly. Latch Motor Screws 14. To remove the door or latch switch, remove the bracket screw. NOTE: You will have to remove the latch motor (in step 9) to access the door or latch switch screws.

  • Page 34: Removing The Broil Element And The Oven Temperature Sensor

    REMOVING THE BROIL ELEMENT AND THE OVEN TEMPERATURE SENSOR WARNING Broil Element Screws Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. b) Pull the broil element forward until you can access the wire terminals.
  • Page 35 To remove the oven temperature sen- e) Disconnect the sensor wire connector sor: from the wiring harness. a) Remove the screws from the sensor f) Push the sensor wire connector through bracket. the oven liner hole from the rear of the oven.

  • Page 36: Removing The Convection Ring Element And The Convection Fan Motor

    REMOVING THE CONVECTION RING ELEMENT AND CONVECTION FAN MOTOR To remove the convection ring element: WARNING a) Remove the two screws from the ele- ment brackets. Ring Element Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating.
  • Page 37 To remove the convection fan motor: d) Remove the twelve screws from the rear cover and remove the cover. a) Remove the 10mm hex nut from the convection fan blade (counter clockwise rotation) and remove the blade from the motor shaft. Rear Cover (12 Screws) Convection Fan Blade...

  • Page 38: Removing Halogen Light Assembly And Meat Probe Jack

    REMOVING HALOGEN LIGHT ASSEMBLY AND MEAT PROBE JACK WARNING b) Unclip the lens from the socket and remove the lens. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before Lens Clip operating. Failure to do so can result in death or electrical shock.
  • Page 39 To remove the meat probe jack: a) Remove the nut from the meat probe jack. Remove Access Cover Meat Probe Jack Nut d) Remove the meat probe jack from the right side cover. e) Disconnect the wires from the meat b) Remove the oven from its mounting probe jack terminals.

  • Page 40: Removing Blower Assembly, Blower Seed Resistor, And Oven Thermal Cutoff

    REMOVING BLOWER ASSEMBLY, BLOWER SPEED RESISTOR, AND OVEN THERMAL CUTOFF WARNING Remove the twelve screws from the rear cover of the oven and remove the cover. Rear Cover (12 Screws) Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating.
  • Page 41 To remove the blower speed resistor: To remove the oven thermal cutoff (TCO): a) Remove the six screws from the top Blower Speed Resistor cover and remove the cover. Top Cover Screws (3 of 6) Oven Thermal Cutoff a) Disconnect the two gray wires from the resistor terminals.

  • Page 42: Removing Hidden Bake Element

    REMOVING HIDDEN BAKE ELEMENT WARNING Remove the twelve screws from the rear cover and remove the cover. Rear Cover (12 Screws) Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 43 Remove the four screws from the hidden bake element bracket. Hidden Bake Element Bracket Screws Hidden Bake Element Bracket Screws NOTE: When you remove the hidden bake element, press down on the front edge of the panel that is below the element so that it does not interfere with the removal.

  • Page 44: Removing Oven Door Glass And Handle

    REMOVING OVEN DOOR GLASS AND HANDLE Close the oven door to within several inches, Open the oven door. lift and pull out on the hinges, and remove Raise the two door hinge tabs to the “un- them from the oven slots. locked”...
  • Page 45 c) Remove the four door handle bracket Handle Brackets & Screws screws and remove the brackets and handle from the door. d) Slide the bottom edge of the outer oven door glass out of the door frame and remove the glass. Outer Door Glass Door Frame 4-21...

  • Page 46: Removing Oven Door Gasket

    REMOVING OVEN DOOR GASKET Remove the oven door (see the procedure Remove the screw from the door gasket on page 4-20). retainer and remove the retainer. Pull the door gasket clips out of the oven liner holes and remove the gasket. Gasket Clip Door Gasket Gasket Retainer Screw...

  • Page 47: Component Testing

    COMPONENT TESTING OVEN COMPONENTS Before testing any of the components, • Check all connections before replacing com- perform the following checks: ponents, looking for broken or loose wires, failed terminals, or wires not pressed into • The most common cause for control failure connectors far enough.

  • Page 48: Convection Ring Element

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. CONVECTION FAN MOTOR CONVECTION RING ELEMENT Refer to page 4-13 for the procedure for ac- Refer to page 4-12 for the procedure for ac- cessing the convection fan motor.

  • Page 49: Broil Element

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. HIDDEN BAKE ELEMENT BROIL ELEMENT Outer Inner Outer Element Element Element Refer to page 4-18 for the procedure for ac- Refer to page 4-10 for the procedure for ac- cessing the hidden bake element.

  • Page 50: Door Latch Assembly

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DOOR LATCH ASSEMBLY Refer to page 4-7 for the procedure for access- ing the door latch assembly. Unplug oven or disconnect power.

  • Page 51: Oven Shutdown Thermal Cutoff (Tco)

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. OVEN SHUTDOWN THERMAL OVEN LIGHT TRANSFORMER CUTOFF (TCO) LINE (Primary) Terminals LOAD (Secondary) Terminals Refer to page 4-17 for the procedure for access- Refer to page 4-5 for the procedure for access- ing the oven shutdown thermal cutoff.

  • Page 52: Meat Probe Jack

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. MEAT PROBE JACK BLOWER SPEED RESISTOR Blower Speed Star Washer Resistor Wires Screw Meat Probe Jack Wires Refer to page 4-15 for the procedure for ac- Refer to page 4-16 for the procedure for ac- cessing the meat probe jack.

  • Page 53: Diagnostics & Troubleshooting

    DIAGNOSTICS & TROUBLESHOOTING WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DIAGNOSTICS IMPORTANT • Is oven in “Sabbath Mode”? If so “SAB” will Electrostatic Discharge (ESD) appear in the digital display.

  • Page 54: Failure/Error Display Codes

    Troubleshooting Key strokes FAILURE / ERROR DISPLAY CODES • Press the Bake key activates Bake relay. Before proceeding with any corrective action, perform the following steps to enter the Diag- • Press Broil key once to activate Outer Broil, nostic mode. press again for Inner Broil.
  • Page 55 WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. FAILURE ERROR FAILURE ERROR (Leftmost (Rightmost MESSAGE/DESCRIPTION (Leftmost (Rightmost MESSAGE/DESCRIPTION 2 Clock 2 Clock 2 Clock 2 Clock SUGGESTED CORRECTIVE ACTION PROCEDURE...
  • Page 56 FAILURE ERROR FAILURE ERROR (Leftmost (Rightmost MESSAGE/DESCRIPTION (Leftmost (Rightmost MESSAGE/DESCRIPTION 2 Clock 2 Clock 2 Clock 2 Clock SUGGESTED CORRECTIVE ACTION PROCEDURE SUGGESTED CORRECTIVE ACTION PROCEDURE Digits) Digits) Digits) Digits) DOOR AND LATCH SWITCH DO NOT AGREE LOST COMMUNICATIONS DOOR LATCH NOT OPERATING. PROCEDURE: Before proceeding, press OFF, OFF, START to enter Diagnostics mode and verify the error codes.
  • Page 57 FAILURE ERROR FAILURE ERROR (Leftmost (Rightmost MESSAGE/DESCRIPTION (Leftmost (Rightmost MESSAGE/DESCRIPTION 2 Clock 2 Clock 2 Clock 2 Clock SUGGESTED CORRECTIVE ACTION PROCEDURE SUGGESTED CORRECTIVE ACTION PROCEDURE Digits) Digits) Digits) Digits) COOK oven OVER TEMPERATURE USER INTERFACE/APPLIANCE MANAGER MISMATCH CLEAN oven OVER TEMPERATURE PROCEDURE: Before proceeding, press OFF, OFF, START to enter the Diagnostic mode and verify the error codes.

  • Page 58: Fahrenheit To Celsius Conversion

    FAHRENHEIT (° F) TO PROGRAMMING THE CAVITY SIZE CELSIUS (° C) CONVERSION A. Unplug oven or disconnect power. The temperature is preset in Fahrenheit, how- B. Wait 10 (ten) seconds, plug in oven or recon- nect power. ever it can be changed to Celsius. C.

  • Page 59: Keypads

    KEYPADS RELAY LOGIC - MAIN OVEN Door Switch State Latch Switch State Model Select State Oven Cavity Display MODES WarmDrawer Main Cavity Secondary Cavity Meat Probe Temperature Temperature Temperature Temperature (if applicable) BAKE PRE-B BAKE PRE-A BAKE SS CBAKE PRE-B Model Select Description State...
  • Page 60 THE FOLLOWING COMPONENTS CAN BE TESTED AT THE CONTROL PANEL: FRONT/REAR/ CHECK COMPONENTS RESULTS POINTS SERVICEABLE Door Open = Open Circuit Door Switch Front P1-5(BR) to P1-7 (OR) Door Closed = Closed Circuit ) Y ( a r t Ω Latch Motor ) V ( ) V (...

  • Page 61: Wiring Diagram & Strip Circuits

    WIRING DIAGRAM & STRIP CIRCUITS WIRING DIAGRAM WIRE HARNESS SCHEMATIC SYMBOLS NOTES: AC DRIVE GROUND (CHASSIS) ENCLOSED When replacing the electronic control, be sure to program the MOTOR � THERMISTOR cavity size. See “Programming the Cavity Size” on page 1. PLUG WITH FEMALE RELAY COIL CONNECTOR...

  • Page 62: Strip Circuits

    STRIP CIRCUITS The following individual circuits are for use in diagnosis, and are shown in the ON position. Do not continue with the diagnosis of the appliance if a fuse is blown, a circuit breaker is tripped, or if there is less than a 240 volt power supply at the wall outlet. BAKE PREHEAT B - BAKE PREHEAT A - BAKE SS REHEAT B BAKE 2000W...
  • Page 63 BREAD PROOF PREHEAT B - BREAD PROOF PREHEAT A - BREAD PROOF SS BREAD PROOF PREHEAT B BAKE 2000W T3-3 OVEN SHUTDOWN T4-3 BREAD PROOF THERMAL CUTOFF T1-1 (NON-RESETTABLE) PREHEAT A T1-2 105°C (221°F) BLOWER P8-4 BREAD PROOF SS P8-1 BLOWER SPEED RESISTOR CONVECT BAKE PREHEAT A - CONVECT BAKE SS...
  • Page 64 CLEAN P1-5 DOOR SWITCH (ON LATCH ASSY) OVEN SHUTDOWN THERMAL CUTOFF P1-7 (NON-RESETTABLE) 105°C (221°F) LATCH SWITCH (OPERATED BY MOTOR) P1-4 BAKE 2000W T3-3 OUT BROIL 1450W T4-3 T3-1 T4-4 IN BROIL 1800W T3-4 T1-1 T1-2 T2-1 P9-5 T2-2 P8-1 P9-2 BLOWER P8-5...

  • Page 65: Product Specifications

    WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174...

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