Nokia RM-529 Service Manual

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Nokia Customer Care

Service Manual

RM-529; RM-530; RM-584 (Nokia E72; L3&4)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Table of Contents

Chapters

Table of Contents

Troubleshooting

Summary of Contents for Nokia RM-529

Page 2 RM-529; RM-530; RM-584 Amendment Record Sheet Amendment Record Sheet Amendment No Date Inserted By Comments Issue 1 09/2009 Page ii COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 3 Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
Page 4 WCDMA networks and cause problems to 3G cellular phone communication in a wide area. • During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged. Page iv COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 5 Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 1 COMPANY CONFIDENTIAL Page v Copyright © 2009 Nokia. All rights reserved.
Page 6 RM-529; RM-530; RM-584 ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
Page 8 Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e- mail. Please state: •...
Page 9: Battery Information
Batteries' performance is particularly limited in temperatures well below freezing. Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste. Issue 1 COMPANY CONFIDENTIAL Page ix Copyright © 2009 Nokia. All rights reserved.
Page 11 1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF Troubleshooting 5 Camera Module Troubleshooting 6 System Module Glossary Issue 1 COMPANY CONFIDENTIAL Page xi Copyright © 2009 Nokia. All rights reserved.
Page 15: Table Of Contents
Table 4 Messaging ..............................1–9 Table 5 Music ................................1–9 Table 6 Navigation ..............................1–9 Table 7 Power .................................1–9 Table 8 GSM ................................1–13 List of Figures Figure 1 View of RM-530............................1–5 Issue 1 COMPANY CONFIDENTIAL Page 1 –3 Copyright © 2009 Nokia. All rights reserved.
Page 17: Product Selection
RM-529; RM-530; RM-584 General Information Product selection RM-529, RM-530 and RM-584 are quadband phones. RM-529 supports WCDMA850/1900/2100 bands and WLAN. RM-530 supports WCDMA900/1900/2100 bands and WLAN. RM-584 supports WCDMA850/1900/2100 bands, but does not support WLAN. The devices have HSDPA and HSUPA.
Page 18: Product Features And Sales Package
• OMA DRM version 2.0 • PIM (Calendar + Contacts + Active Notes) • OTA provisioning & over the air SW update (FOTA) • PC Suite for local data synchronization Page 1 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 19: Product And Module List
• Audio message reader for text messages and E-mail • VoIP calls Add-on software framework • Symbian OS 9.3 • Nokia Series 60, 3rd edition, feature pack 3.2 • Java: MIDP2.0 Additional features • City compass to support easy pedestrian routing and guidance •...
Page 20: Mobile Enhancements
Mobile holder easy mount HH-12 HH-17 Plug-in car handsfree HF-200 HF-300 HF-310 HF-510 Table 3 Data Enhancement Type MicroSD card, 512MB MU-28 MicroSD card, 1GB MU-22 Page 1 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 21: Table 4 Messaging
Enhancement Type Wireless GPS module LD-3W LD-4W Table 7 Power Enhancement Type Battery 1500 mAh Li-Polymer BP-4L Charger adapter AC-146c Charger AC-5 AC-8 DC-8 DC-9 DC-11 Issue 1 COMPANY CONFIDENTIAL Page 1 –9 Copyright © 2009 Nokia. All rights reserved.
Page 22: Technical Specifications
WCDMA VIII (900): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA II (1900): -50 ... +24dBm/0.01µW ... 251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ... 251.2mW Page 1 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 23: Main Rf Characteristics For Gsm850/900/1800/1900 And Wcdma V/Ii/I Phones
GSM1900: 1930 - 1990 MHz WCDMA V (850): 869 - 894 MHz WCDMA II (1900): 1930 - 1990 MHz WCDMA I (2100): 2110 - 2170 MHz Issue 1 COMPANY CONFIDENTIAL Page 1 –11 Copyright © 2009 Nokia. All rights reserved.
Page 24 200 kHz (WCDMA V and II 100/200 kHz) Number of Tx power levels GSM850: 15 GSM900: 15 GSM1800: 16 GSM1900: 16 WCDMA V (850): 75 WCDMA II (1900): 75 WCDMA I (2100): 75 Page 1 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 25: Battery Endurance
Conducted discharge is 8 kV (>10 discharges) and air contact 15 kV ( >10 discharges ). The standard for electrostatic discharge is IEC 61000-4-2, and this device fulfils level 4 requirements. Issue 1 COMPANY CONFIDENTIAL Page 1 –13 Copyright © 2009 Nokia. All rights reserved.
Page 26 RM-529; RM-530; RM-584 General Information RoHS This device uses RoHS compliant components and lead-free soldering process. Page 1 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 29: Table Of Contents
List of Figures Figure 2 POS flash concept ..........................2–14 Figure 3 Basic flash concept with FPS-21......................2–15 Figure 4 CU-4 flash concept with FPS-21......................2–16 Issue 1 COMPANY CONFIDENTIAL Page 2 –3 Copyright © 2009 Nokia. All rights reserved.
Page 30 Figure 6 Service concept for RF testing and RF/BB tuning ................2–19 Figure 7 WLAN functionality testing concept with SB-7.................. 2–20 Figure 8 RF testing concept with RF coupler ....................2–21 Page 2 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 31: Service Tools
The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-529; RM-530; RM-584. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
Page 32 Input 100V…230V 50Hz…60Hz, output voltage of 12 V and output current up to 3 A. ACF-8 Universal power supply The ACF-8 universal power supply is used to power FLS-5. Page 2 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 33 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software. Note: Phoenix enables CU-4 regulators via USB when it is started. Reconnecting the power supply requires a Phoenix restart. Issue 1 COMPANY CONFIDENTIAL Page 2 –7 Copyright © 2009 Nokia. All rights reserved.
Page 34: Fps-21
In order to access the SD memory card slots inside FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body. Page 2 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 35 AXS-4 cable in case of cordless interface usage testing . Sales package includes: • SB-6 test box • Installation and warranty information SB-7 WLAN test box WLAN test requires defined position for the device. Issue 1 COMPANY CONFIDENTIAL Page 2 –9 Copyright © 2009 Nokia. All rights reserved.
Page 36 Service Tools and Service Concepts SRT-6 Opening tool SRT-6 is used to open phone covers. Note: The SRT-6 is included in the Nokia Standard Toolkit. SS-210 Camera removal tool The camera removal tool SS-210 is used to remove/attach the camera module from/to the socket.
Page 37: Cables
The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-529; RM-530; RM-584. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
Page 38: Ca-35S
Attenuation Rx/Tx GSM850/900 0.2...0.3 dB GSM1800/1900 0.3...0.4 dB WCDMA900 0.2...0.3 dB WCDMA2100 0.3...0.4 dB CA-89DS Cable Provides VBAT and Flashbus connections to mobile device programming adapters. Page 2 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 39: Dau-9S
The RF cable is used to connect, for example, a module repair jig to the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for: • GSM850/900: 0.3+-0.1 dB • GSM1800/1900: 0.5+-0.1 dB • WCDMA/WLAN: 0.6+-0.1dB Issue 1 COMPANY CONFIDENTIAL Page 2 –13 Copyright © 2009 Nokia. All rights reserved.
Page 40: Service Concepts
Figure 2 POS flash concept Type Description Product specific tools BP-4L Battery Other tools FLS-5 POS flash dongle PC with Phoenix service software Cables CA-101 Micro USB cable Page 2 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 41: Flash Concept With Fps-21
Other devices FPS-21 Flash prommer box AC-35 Power supply PK-1 SW security device SS-46 Interface adapter PC with Phoenix service software Cables CA-89DS Service cable USB cable Issue 1 COMPANY CONFIDENTIAL Page 2 –15 Copyright © 2009 Nokia. All rights reserved.
Page 42: Flash Concept With Fps-21
Flash adapter base SX-4 Smart card (for DCT-4 generation mobile device programming) PC with Phoenix service software Cables PCS-1 Power cable CA-89DS Service cable Standard USB cable Page 2 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 43: Module Jig Service Concept
SW security device SX-4 Smart card PC with VPOS and Phoenix service software Measurement equipment Cables CA-89DS Service cable PCS-1 DC power cable XRS-6 RF cable USB cable Issue 1 COMPANY CONFIDENTIAL Page 2 –17 Copyright © 2009 Nokia. All rights reserved.
Page 44: Bb/Rf Tuning Concept With Module Jig
SW security device SX-4 Smart card PC with Phoenix service software Smart card reader Cables DAU-9S MBUS cable PCS-1 Power cable XRS-6 RF cable USB cable Page 2 –18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 45: Bluetooth Testing Concept With
Smart card SB-6 Bluetooth test and interface box Smart card reader PC with Phoenix service software Cables DAU-9S MBUS cable PCS-1 DC power cable USB cable Issue 1 COMPANY CONFIDENTIAL Page 2 –19 Copyright © 2009 Nokia. All rights reserved.
Page 46: Wlan Functionality Testing Concept With Sb-7
Other tools CU-4 Control unit PCS-1 DC power cable PK-1 SW Security device SS-62 Generic base adapter Cables PCS-1 Power cable DAU-9S Cable Standard USB cable Page 2 –20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 47: Gps Testing Concept With Gps Rf Coupler
Flash adapter base Smart card reader Measurement equipment PC with Phoenix service software Cables CA-58RS RF service cable (product-specific adapter cable) PCS-1 Power cable DAU-9S MBUS cable Issue 1 COMPANY CONFIDENTIAL Page 2 –21 Copyright © 2009 Nokia. All rights reserved.
Page 48 RM-529; RM-530; RM-584 Service Tools and Service Concepts Type Description XRS-6 RF cable 20dB attenuator Interface cable USB cable Page 2 –22 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 51 GPS troubleshooting ............................3–53 GPS failure troubleshooting .......................... 3–53 GPS basic checks troubleshooting ........................ 3–54 WLAN troubleshooting............................3–55 WLAN functionality test using SB-7 and Phoenix..................3–55 Issue 1 COMPANY CONFIDENTIAL Page 3 –3 Copyright © 2009 Nokia. All rights reserved.
Page 52 The signal is measured differentially between the pads of B2102............. 3–36 Figure 15 WLAN auto tune settings........................3–62 Figure 16 WLAN auto tune results ........................3–63 Page 3 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 53: Baseband Self Tests In Phoenix
Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below. If the phone is dead and you cannot perform the self tests, go to Dead or jammed device troubleshooting (page 3–7). Issue 1 COMPANY CONFIDENTIAL Page 3 –5 Copyright © 2009 Nokia. All rights reserved.
Page 55: Power And Charging Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Power and charging troubleshooting Dead or jammed device troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –7 Copyright © 2009 Nokia. All rights reserved.
Page 56: Power Key Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Power key troubleshooting Troubleshooting flow Page 3 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 57: General Voltage Checking Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide General voltage checking troubleshooting Troubleshooting flow - Page 1 of 2 Issue 1 COMPANY CONFIDENTIAL Page 3 –9 Copyright © 2009 Nokia. All rights reserved.
Page 59: General Power Checking
RAPU version & SW VOUT Gazoo/Pearl Not used VCAM_2V8 N1401 Camera Disabled in sleep VCAM_1V8 N1402 1.800 Camera Disabled in sleep VMEM Gazoo/Pearl microSD Disabled in sleep Issue 1 COMPANY CONFIDENTIAL Page 3 –11 Copyright © 2009 Nokia. All rights reserved.
Page 60: Charging Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Charging troubleshooting Troubleshooting flow Page 3 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 61: Rtc Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide RTC troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –13 Copyright © 2009 Nokia. All rights reserved.
Page 62: Interface Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Interface troubleshooting Flash programming fault troubleshooting Troubleshooting flow - Page 1 of 2 Page 3 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 63 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow - Page 2 of 2 Figure 9 Flashing pic 1. Take single trig measurement for the rise of the BSI signal Issue 1 COMPANY CONFIDENTIAL Page 3 –15 Copyright © 2009 Nokia. All rights reserved.
Page 64 RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Figure 10 Flashing pic 2. Take single trig measurement for the rise of the BSI signal Page 3 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 65: Sim Card Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide SIM card troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –17 Copyright © 2009 Nokia. All rights reserved.
Page 67: Microsd Card Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide MicroSD card troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –19 Copyright © 2009 Nokia. All rights reserved.
Page 68: Usb Interface Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide USB interface troubleshooting Troubleshooting flow Page 3 –20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 69: User Interface Troubleshooting
There are no serviceable parts for the optical navi key. Scratches on the joystick cover decrease its performance. Self test ST_JOYSTICK_IF_TEST checks interfaces to the system module. If the self test fails, check connector X2401 and UI module connector X2521. Issue 1 COMPANY CONFIDENTIAL Page 3 –21 Copyright © 2009 Nokia. All rights reserved.
Page 71: Display Module Troubleshooting
White Dot Total Combined Not allowed. defect counts Two single dot defects that are within 5 mm of each other should be interpreted as combined dot defect. Issue 1 COMPANY CONFIDENTIAL Page 3 –23 Copyright © 2009 Nokia. All rights reserved.
Page 72 APE ID). 3. Proceed to the display fault troubleshooting flowchart. Phoenix to find the detailed fault mode. Use the Display Test tool in Page 3 –24 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 73: Display Fault Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Display fault troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –25 Copyright © 2009 Nokia. All rights reserved.
Page 74: Display Backlight Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Display backlight troubleshooting Troubleshooting flow Page 3 –26 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 75: Magnetometer Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Magnetometer troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –27 Copyright © 2009 Nokia. All rights reserved.
Page 76: Accelerometer Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Accelerometer troubleshooting Troubleshooting flow Page 3 –28 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 77: Ambient Light Sensor Troubleshooting And Re-Calibration
ALS is stable. The light quide of the ALS is located on the upper part of the phone’s front cover, right next to the secondary camera. 2. Scan product on Phoenix (CTRL+R) Issue 1 COMPANY CONFIDENTIAL Page 3 –29 Copyright © 2009 Nokia. All rights reserved.
Page 78 5. If the component does not give any reading or the reading does not change when sensor is/is not covered, replace the part. Note: The ALS calibration procedure requires a reference phone with a calibrated ALS. Page 3 –30 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 79: Als Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide ALS troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –31 Copyright © 2009 Nokia. All rights reserved.
Page 80: Calibrating Als
Calibration is done when the Co-efficient is equal to the co-efficient value calculated in step 6. Note: Decimal numbers should be used in the iteration to achieve adequate precision (e.g. 200.2455) Page 3 –32 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 81: Audio Troubleshooting
Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a differential output vs. single-ended/differential input. Issue 1 COMPANY CONFIDENTIAL Page 3 –33 Copyright © 2009 Nokia. All rights reserved.
Page 82 Figure 11 AV mic to AV ear, single-ended loop measurement. 16 kHz lowpass filter is used to attenuate noise from the signal. The filter is optional. Page 3 –34 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 83 Figure 12 AV mic to HP ear, single-ended loop measurement. 62.5 kHz lowpass filter is used to attenuate noise from the signal. The filter is optional. Figure 13 Ext microphone in Int handsfree out, single-ended loop measurement without filter. Issue 1 COMPANY CONFIDENTIAL Page 3 –35 Copyright © 2009 Nokia. All rights reserved.
Page 84 Figure 14 Ext microphone in Int handsfree out, differential loop measurement with 8 kHz lowpass filter. The signal is measured differentially between the pads of B2102. Page 3 –36 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 85: Internal Earpiece Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Internal earpiece troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –37 Copyright © 2009 Nokia. All rights reserved.
Page 86: Internal Microphone Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Internal microphone troubleshooting Troubleshooting flow Page 3 –38 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 87: Eanc Microphone Testing
Audio Control window, activate E-ANC Microphone Test. 7. In the The IHF speakers emit a 1 kHz tone and the EANC microphones measure the sound level. Issue 1 COMPANY CONFIDENTIAL Page 3 –39 Copyright © 2009 Nokia. All rights reserved.
Page 88 It is recommended to run this test more than once and observe the results. There may be an electrical fault if a microphone gives exactly the same result each time. The test returns also PASS/FAIL information for both microphones. Page 3 –40 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 89: Internal Handsfree (Ihf) Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Internal handsfree (IHF) troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –41 Copyright © 2009 Nokia. All rights reserved.
Page 90: External Earpiece Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide External earpiece troubleshooting Troubleshooting flow Page 3 –42 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 91: External Microphone Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide External microphone troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –43 Copyright © 2009 Nokia. All rights reserved.
Page 92: Acoustics Troubleshooting
The phone should be dry and clean, and no objects must be located in such a way that they close any of the holes. Page 3 –44 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 93: Earpiece Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Earpiece troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –45 Copyright © 2009 Nokia. All rights reserved.
Page 94: Ihf Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide IHF troubleshooting Troubleshooting flow Page 3 –46 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 95: Eanc Error Microphone Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide EANC error microphone troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –47 Copyright © 2009 Nokia. All rights reserved.
Page 96: Eanc Reference Microphone Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide EANC reference microphone troubleshooting Troubleshooting flow Page 3 –48 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 97: Microphone Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Microphone troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –49 Copyright © 2009 Nokia. All rights reserved.
Page 98: Vibra Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Vibra troubleshooting Troubleshooting flow Page 3 –50 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 99: Bluetooth And Fm Radio Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Bluetooth and FM radio troubleshooting Bluetooth troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –51 Copyright © 2009 Nokia. All rights reserved.
Page 100: Fm Radio Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide FM radio troubleshooting Troubleshooting flow Page 3 –52 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 101: Gps Troubleshooting
GPS troubleshooting is broken down into two parts: general GPS failure troubleshooting and GPS basic checks troubleshooting. The GPS failure troubleshooting flow can be followed and, where applicable, will feed into the GPS basic checks troubleshooting flow. Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –53 Copyright © 2009 Nokia. All rights reserved.
Page 102: Gps Basic Checks Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide GPS basic checks troubleshooting Troubleshooting flow Page 3 –54 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 103: Wlan Troubleshooting
WLAN channel as SB-7. If you have problems performing the test, consider repeating the test in a place where local networks do not interfere with the lower strength signal of the SB-7 box. Issue 1 COMPANY CONFIDENTIAL Page 3 –55 Copyright © 2009 Nokia. All rights reserved.
Page 104: Wlan Layout And Test Points
2 From the File menu, select Scan Product and check that the correct product version is displayed 3 From the Testing menu, select Self Test. This opens up a Self Test dialogue box, as shown below. Page 3 –56 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 105 This test verifies that the WLAN to BT co-existence interface signals are properly connected and there are no open circuit or shorts on the four interface signals. The co-existence interface comprises BT Txconfig, BT RF Active, BT Priority, and BT Frequency. Issue 1 COMPANY CONFIDENTIAL Page 3 –57 Copyright © 2009 Nokia. All rights reserved.
Page 106: Wlan Functional Tests
The difference between the currents in (1) and (2) should be between 170 and 220 mA When WLAN is ON, the firmware has been downloaded and the WLAN module is in the receive state. When OFF WLAN is powered down. Page 3 –58 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 107 4 Measure the TX OFF current consumption of the phone/flash adaptor. The difference between the two readings should be 110 - 180 mA and measures the transmit current in 11MBPS, 802.11b mode of operation. Issue 1 COMPANY CONFIDENTIAL Page 3 –59 Copyright © 2009 Nokia. All rights reserved.
Page 108 Monitoring the detected frames is a simple method to verify the WLAN antenna and receiver path is working properly. The current consumption of the phone/flash adaptor before and during the Rx test should be the same (10 mA max difference). Page 3 –60 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 109: Wlan Auto Tuning
RF cable. Start Phoenix WLAN autotune window. Check the settings and verify your PC communicates with CMU200 via GPIB. Auto tuning procedure 1 Start tuning by pressing Tune. Issue 1 COMPANY CONFIDENTIAL Page 3 –61 Copyright © 2009 Nokia. All rights reserved.
Page 111 RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide Figure 16 WLAN auto tune results RM-530 WLAN tuning target is 11 dBm. Use RM-530_wlan_size4.xml file in Program files/Nokia/Phoenix/ products/RM-529 and RM-530 directories. Issue 1 COMPANY CONFIDENTIAL Page 3 –63 Copyright © 2009 Nokia. All rights reserved.
Page 112: Wlan Failure Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide WLAN failure troubleshooting Troubleshooting flow Page 3 –64 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 113: Wlan Basic Checks Troubleshooting
RM-529; RM-530; RM-584 BB Troubleshooting and Manual Tuning Guide WLAN basic checks troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –65 Copyright © 2009 Nokia. All rights reserved.
Page 114: Baseband Manual Tuning Guide
Note: USB flashing does not work for a dead BB5 phone. • Create a request file. • Send the file to Nokia by e-mail. Use the following addresses depending on your location: • APAC: sydney.service@nokia.com • CHINA: repair.ams@nokia.com • E&A: salo.repair@nokia.com •...
Page 115 Flash Type must be set to Phone as Manufactured. To continue, click Start. Progress bars and messages on the screen show actions during phone programming, please wait. Issue 1 COMPANY CONFIDENTIAL Page 3 –67 Copyright © 2009 Nokia. All rights reserved.
Page 116 Phoenix , choose File→Scan Product . To connect the phone with ii Choose Tools→Certificate Restore . iii To choose a location for the request file, click Browse. Page 3 –68 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 117 Request file, click Start. To create the vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment. 3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply.
Page 118 Click Open. The name of the file and the path where it is located are shown. vii To write the file to phone, click Start. Page 3 –70 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 121 Figure 21 WCDMA RX generator settings ......................4–13 Figure 22 Phoenix WCDMA RX power measurement window ................ 4–13 Figure 23 Phoenix GSM RF controls window..................... 4–15 Issue 1 COMPANY CONFIDENTIAL Page 4 –3 Copyright © 2009 Nokia. All rights reserved.
Page 123: General Rf Troubleshooting
RF shielded environment, testing at frequencies of nearby base stations should be avoided. Level of repair The scope of this guideline is to verify functionality of the cellular RF block without removing RF shield. Issue 1 COMPANY CONFIDENTIAL Page 4 –5 Copyright © 2009 Nokia. All rights reserved.
Page 124: Rf Connector And Antenna Contacts
RM-529; RM-530; RM-584 RF Troubleshooting RF connector and antenna contacts Figure 17 RF connector and antenna contacts - bottom Page 4 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 125: Auto Tuning
For RF attenuations of the module jig and RF cable, please refer to the Service Tools section. Auto tuning This phone can be tuned automatically. Issue 1 COMPANY CONFIDENTIAL Page 4 –7 Copyright © 2009 Nokia. All rights reserved.
Page 126: Self Test Troubleshooting
Self tests are recommended to be made when phone is in jig and 50 Ohm load is connected to RF connector. Otherwise power tests may fail depending on antenna load. Page 4 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 127: Receiver Troubleshooting
For GSM RSSI measurements, see GSM RX chain activation for manual measurements/GSM RSSI measurement (page 4–10). For a similar test in WCDMA mode, see WCDMA RSSI measurement (page 4–12). Issue 1 COMPANY CONFIDENTIAL Page 4 –9 Copyright © 2009 Nokia. All rights reserved.
Page 128: Gsm Rx Chain Activation For Manual Measurements/Gsm Rssi Measurement
The reading should reflect the level of the signal generator (-losses) +/- 5 dB. When varying the level in the range -30 to -102 dBm the reading should then follow within +/-5 dB. Page 4 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 129: Gsm Receiver Troubleshooting Flowchart
RM-529; RM-530; RM-584 RF Troubleshooting GSM receiver troubleshooting flowchart Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 4 –11 Copyright © 2009 Nokia. All rights reserved.
Page 130: Wcdma Rx Chain Activation For Manual Measurement
Connect signal generator to RF connector and use appropriate frequency for each channel (2141 MHz for channel 10700 WCDMA band I, WCDMA modulation). Steps 1. Set the following RF generator settings: Page 4 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 131 Figure 22 Phoenix WCDMA RX power measurement window 4. Click Start to perform the measurement. Note: WCDMA RSSI measurement is accurate only with WCDMA modulated signal. Issue 1 COMPANY CONFIDENTIAL Page 4 –13 Copyright © 2009 Nokia. All rights reserved.
Page 132: Wcdma Receiver Troubleshooting Flowchart
• The most useful Phoenix tool for GSM transmitter testing is “RF Controls”, in WCDMA transmitter testing the best tool is “TX Control”. • Remember that re-tuning is not a fix! Phones are tuned correctly in production. Page 4 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 133: Gsm Transmitter Troubleshooting
Figure 23 Phoenix GSM RF controls window 3. Check the basic TX parameters (i.e. power, phase error, modulation and switching spectrum), using a communication analyser (for example CMU200). Issue 1 COMPANY CONFIDENTIAL Page 4 –15 Copyright © 2009 Nokia. All rights reserved.
Page 134 RM-529; RM-530; RM-584 RF Troubleshooting 4. Change power level (RF controls) and make sure the power reading follows accordingly. Page 4 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 135: Wcdma Transmitter Troubleshooting
If settings are changed (eg. new channel), you have to click RF Stop and Send again. 5. Check the basic TX parameters using a communication analyzer (for example CMU200). Issue 1 COMPANY CONFIDENTIAL Page 4 –17 Copyright © 2009 Nokia. All rights reserved.
Page 136: Antenna Troubleshooting
Visual check for antenna contacts There are two antenna contact springs (X7550 and X7551) for the cellular antenna. Check the shape of the springs and replace if damaged. Page 4 –18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 139: List Of Figures
Secondary camera hardware troubleshooting ....................5–9 Secondary camera bad image quality troubleshooting................5–9 List of Figures Figure 24 Camera troubleshooting with Phoenix....................5–6 Figure 25 Camera troubleshooting Phoenix self tests..................5–6 Issue 1 COMPANY CONFIDENTIAL Page 5 –3 Copyright © 2009 Nokia. All rights reserved.
Page 141: Main (Back) Camera Troubleshooting
• Analyse the picture from your PC monitor, full colour setting is recommended • If possible, compare with a picture of the same motive taken with a similar Nokia device • If camera has auto focus: Remember that the white focussing frame which appears when the camera button is pressed halfway down, must turn green for auto focus lock.
Page 142: Camera Troubleshooting With Self Tests
• Electrical interface problem. Camera connection or camera module is broken. Check the camera assembly to the socket. Change the camera module if needed. 2 ST_SEC_CAMERA_IF_TEST Page 5 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 143: Autofocus (Af) Failure
Voltage measurement is not reliable since a broken fuse is not always totally open loop, but there might be resistance of few kilo ohms. 3. If the fuse is broken, change the camera module and the fuse. Issue 1 COMPANY CONFIDENTIAL Page 5 –7 Copyright © 2009 Nokia. All rights reserved.
Page 144: Main Camera Bad Image Quality Troubleshooting
RM-529; RM-530; RM-584 Camera Module Troubleshooting Main camera bad image quality troubleshooting Troubleshooting flow Page 5 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 145: Camera Flash Troubleshooting
• The center of the picture is sharper than the edges • If possible, compare with the picture on another Nokia device in a videocall, and of the same motive. Secondary camera hardware troubleshooting Context The secondary camera can be tested with the camera application by selecting it from the Options menu.
Page 149 ............................. 6–15 List of Tables Table 12 Nominal voltages............................6–9 List of Figures Figure 26 RM-529/RM-530 System module block diagram ................6–7 Figure 27 RM-584 System module block diagram ....................6–8 Figure 28 Battery pin order ...........................6–9 Figure 29 Power distribution diagram ......................
Page 151: Introduction
Spring connector for flash light module X1401 AV flex connector Spring connector for AV flex assembly X2002 Display connector Board-to-board connector X2450 RF connectors X6400 X7505 USB connector X3300 Issue 1 COMPANY CONFIDENTIAL Page 6 –5 Copyright © 2009 Nokia. All rights reserved.
Page 153 RM-529; RM-530; RM-584 System Module System module block diagram Figure 26 RM-529/RM-530 System module block diagram Issue 1 COMPANY CONFIDENTIAL Page 6 –7 Copyright © 2009 Nokia. All rights reserved.
Page 155: Energy Management
Charging a dead battery Charging of a dead battery has to be carried out via an approved NOKIA charger. Charging of a dead battery via a PC is not allowed since this procedure is not including a current regulator (the battery can be charged with a too high current level).
Page 156: Power Key And System Power-Up
SMPS Clk is 2.4MHz clock line from RAPU to EM ASIC N2200. In deep sleep mode, when VCTCXO is off, this signal is set to '0'-state. Page 6 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 157: Power Distibution
CLK600. The clock source is an internal RC oscillator in EM ASIC N2200 (during the power-up sequence) or RAPU SMPS Clk. Bluetooth and WLAN have a separate 38.4MHz TCXO clock oscillator. Power distibution Figure 29 Power distribution diagram Issue 1 COMPANY CONFIDENTIAL Page 6 –11 Copyright © 2009 Nokia. All rights reserved.
Page 158: Sim Interface
The System module block diagram shows the keyboard interface, see Phone description (page 6–5). The keyboard interface is implemented with RAPU’s GENIOs. Keyboard GENIOs are protected from ESD with 10- channel ASIPs Z2400 and Z2401. Page 6 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 159: Ambient Light Sensor (Als) Interface
• DRDY function for measurement data ready • INT function to inform exceeding magnetic field strength threshold. The operating temperature is -20°C to +85°C. The operating supply voltages are: Issue 1 COMPANY CONFIDENTIAL Page 6 –13 Copyright © 2009 Nokia. All rights reserved.
Page 160: Gps Interface
BTHFM module. Bluetooth is physically integrated with FM radio in the BTHFM module ASIC, but from a functional point of view they have nothing in common. Page 6 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 161: Fm Radio Interface
The transmitter functions are implemented in the RF ASIC. Even though the GSM and WCDMA signals are sent via different components, the principle of the transmission is the same. Issue 1 COMPANY CONFIDENTIAL Page 6 –15 Copyright © 2009 Nokia. All rights reserved.
Page 165 Clock Timing Sleep and interrupt block of Tiku Continuous wave D/A-converter Digital-to-analogue converter Digital-to-analogue converter Digital Battery Interface DBus DSP controlled serial bus connected between UPP_WD2 and Helgo Issue 1 COMPANY CONFIDENTIAL Page Glossary–3 Copyright © 2009 Nokia. All rights reserved.
Page 166 High speed circuit switched data (data transmission connection faster than GSM) Hardware Input/Output IBAT Battery current Integrated circuit ICHAR Charger current Interface Integrated hands free IMEI International Mobile Equipment Identity Page Glossary–4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 167 Software tool of DCT4.x and BB5 Personal Information Management Phase locked loop (Phone) Permanent memory General Purpose IO (PIO), USARTS and Pulse Width Modulators PURX Power-up reset Printed Wiring Board Issue 1 COMPANY CONFIDENTIAL Page Glossary–5 Copyright © 2009 Nokia. All rights reserved.
Page 168 UEME Universal Energy Management chip (Enhanced version) UEMEK See UEME User Interface UPnP Universal Plug and Play Universal Phone Processor UPP_WD2 Communicator version of DCT4 system ASIC Page Glossary–6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2009 Nokia. All rights reserved.
Page 169 Wideband code division multiple access Watchdog WLAN Wireless local area network XHTML Extensible hypertext markup language Zocus Current sensor (used to monitor the current flow to and from the battery) Issue 1 COMPANY CONFIDENTIAL Page Glossary–7 Copyright © 2009 Nokia. All rights reserved.

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