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• TROUBLESHOOTING
Problem
My phone isn't
charging.
My phone isn't
making/receiving
calls.
I can't listen to my
voice messages.
Possible cause
The charger and the
phone are not properly
connected.
The charger is not
properly plugged in.
The battery is not
charged.
The signal strength is
poor.
You don't have voice
mail service.
You have not set up
your voice mailbox
with your service
provider.
You have not saved
your voice mail
number in your phone.
You have forgotten
your password or are
entering it incorrectly.
The voice mail number
you have saved is
incorrect.
[ 140 ]
Possible solution
Securely connect the
charger to the phone.
Ensure that the charger
is plugged in correctly.
Charge the battery.
If you are indoors, move
toward a window.
Call your wireless
service provider.
Call your wireless
service provider.
Refer to "Set up your
voice mailbox" on
page 60.
Call your wireless
service provider.
Call your wireless
service provider.
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